HSBC status: access issues and outage reports

Problems in the last 24 hours in St Austell, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in St Austell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

• 
  Sheila Vanloo 💙 (@SheilaVanloo) reported 4 minutes ago from St Austell, England

  @Kernow_King @HSBC_UK Customer services in this country have gone to ****. Can’t speak to a real person & if you finally get a living being they r worse than useless & couldn’t care less about helping. They have answer sheets they don’t deviate from & companies r affronted when we get pissed off 😡

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Torkild Smith (@torksmith) reported 6 minutes ago

  I got an issue with @HSBC_UK. Normally when money is due to leave the account, it is placed in 'pending' and you can see that. But if you do a foreign transfer, it is not! That caused me to do a transfer twice (me one, my wife one). Now we are left with less monies in the account

• 
  Steve Pratley (@stephenpratley) reported 7 minutes ago

  @johnsw @HSBC_UK On any other platform I can automate chasing payments, onboarding, contract cancellations and a bunch of other stuff based on when payments arrive. Instead I start every day doing things I could have automated for about 20 years. They're like the Shoe Bomber. They never killed anyone but they've taken multiple lifetimes with the minutes they waste for every customer every day. I ought to be able to get it out of Xero but their API won't let me at data I can look at and export from the GUI either.

• 
  SuperStar (@kevensantos118) reported 11 minutes ago

  @HSBC_UK please improve your contact services and problem solving effectiveness.

• 
  Nick Cox (@njc235) reported 12 minutes ago

  @andyward1964 @HSBC_UK I hope you’re not expecting an answer. The days of good customer service in the UK are long gone my friend.

• 
  Dungeons And Joypads (@DungeonsJoypads) reported 20 minutes ago

  @HSBC_UK Im sorry. But unless you are a checkmark account, I have no reason to believe you are not another scam account trying to access my information. Fix up HSBC. You must be able to afford it! Ask the mexican cartels that you were laundering money for to help you out.

• 
  Mark (@MorganMF9867) reported 25 minutes ago

  @HSBC_UK @thandiwntsgmail Interestingly,you blocked my telephone banking access on 30th March. You didn't notify me, I found out on the 17th April. Asked on the call to reset it,told it wasn't possible over the phone. That was a barefaced lie. Been told by your complaints team that it is possible. Lies!!

• 
  Zooby (@MZH23) reported 26 minutes ago

  @AmazonHelp @HSBC_UK cannot make any purchases now on amazon with hsbc card. HSBC say its vendor issue. Amazon say its bank issue. What a joke. Never had this problem into now. Guess I gotta join for another bank.

• 
  Swim Sistas (@swimsistas) reported 26 minutes ago

  @HSBC_UK The banking app is not working and that means that also the online banking is also inaccessible. How can we access an account?

• 
  Mark (@MorganMF9867) reported 26 minutes ago

  @HSBC_UK, do all your customer service staff tell fibs? Spoke to them on 30.3 and told I'd receive a call back in 5 working days. Today is working day 7, and obviously, no call has happened.

• 
  Abbie (@Abbielou30) reported 28 minutes ago

  It feels impossible to talk to a human at @HSBC_UK without going into a branch!