Is HSBC down in St Austell, Cornwall, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Austell, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (64%)
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Website (14%)
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Login (14%)
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Withdrawals (5%)
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Transfer (5%)
Community Discussion
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HSBC Issues Reports Near St Austell, England
Latest outage, problems and issue reports in St Austell and nearby locations:
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Sheila Vanloo 💙
(@SheilaVanloo) reported
from
St Austell, England
@Kernow_King @HSBC_UK Customer services in this country have gone to ****. Can’t speak to a real person & if you finally get a living being they r worse than useless & couldn’t care less about helping. They have answer sheets they don’t deviate from & companies r affronted when we get pissed off 😡
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Cooke
(@RedCircleFP) reported
@simonnread @HSBC_UK That is globally and across all business lines. Are you suggesting they keep loss making branches open and that is funded by other clients elsewhere in the business? If people no longer want that service you stop providing it, simple as that.
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Nikhil Woodruff
(@nikhil_woodruff) reported
@agw1437 @bouldie @HSBC_UK I’m not suggesting the govt should run the bank, just give money so that customers who need extra help can incentivise firms to act in their interests more
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DubLdubya
(@hugospops) reported
7 working days now @HSBC_UK !
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Nikhil Woodruff
(@nikhil_woodruff) reported
@agw1437 @bouldie @HSBC_UK Well, a good business is profitable. And the clients are voting -with their money- that they don’t need as much staff and would prefer better services instead. The people who need extra help are just not a significant client base, so no incentive to help them.
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CS
(@johnpreston2202) reported
@HSBC_UK 30 minutes and still waiting and no reply from your customer care number...ridicoulous service #hsbc - all this to just order a debit card
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Emma Ball 💙
(@emmaballltd) reported
@HSBC_UK Not really- I’ll be totally honest here- we’ve had a great rapport with the bank for years- being really busy it’s hard to get out of the office during working hours to get to the bank/post office etc- so they kindly bank them for me as I pop it thro letterbox with slips
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Mark Cooper
(@Mark1_Cooper) reported
@BBCBreaking I don’t think @HSBC_UK really cares what it’s customers think and see them as an inconvenience. This policy of online has been pushed on customers which is fine until there is an issue. An older generation that is not online is being increasingly isolated.
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Nikhil Woodruff
(@nikhil_woodruff) reported
@agw1437 @bouldie @HSBC_UK It shouldn’t be the responsibility of private companies to handle this though. Government should give people with difficulties more money to access the extra help they need, just like any other disability
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Nikhil Woodruff
(@nikhil_woodruff) reported
@agw1437 @bouldie @HSBC_UK Yes and market forces are very clearly pushing firms to drop customer-facing staff. I think we agree this is bad for a small minority. So the question is who subsidises help for the minority: firms or govt
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Granit Xhaka
(@GranitX30084199) reported
@TalkTV Use cash or lose it if your with hsbc inform them you are leaving because they are shutting down there branch’s @HSBC_UK shame on you