HSBC status: access issues and outage reports

Problems in the last 24 hours in Reading, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Ross Brown (@rossTheTwit) reported 16 minutes ago from Reading, England

  Tonight I’d like to thank @Morrisons and @HSBC_UK for ruining my evening! Issues with paying at petrol pump led to my card being declined. Then I had to hang around the forecourt for an hour to get through HSBC customer services to unblock my card. Rant done! 🤬

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 46 minutes ago from Reading, England

  @HSBC_UK app down?

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 52 minutes ago from Reading, England

  @Corinne0263 @HSBC_UK Yes its showing an error for everyone

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  joanne swancott (@swanni1980) reported 5 minutes ago

  @HSBC_UK frustrated I fulfilled my IVA nearly 4 years ago and you are still showing me as a defaulted open account but no one will talk to me as it’s no longer my account ????? Way to help a girl move on

• 
  dlhno1 (@dlhno1) reported 5 minutes ago

  @HSBC_UK your counter services in central London are total ****! Queues are always too long and the distance from to another is too far!

• 
  Torkild Smith (@torksmith) reported 6 minutes ago

  I got an issue with @HSBC_UK. Normally when money is due to leave the account, it is placed in 'pending' and you can see that. But if you do a foreign transfer, it is not! That caused me to do a transfer twice (me one, my wife one). Now we are left with less monies in the account

• 
  Rupert Wyllie (@CirclingBear) reported 6 minutes ago

  Hey @HSBC_UK & @RevolutApp I found one of your customer's wallet in the street last night, but there's no contact information inside, only your cards. Can you help me reach them to return it?

• 
  Mo (@HitchinSquare) reported 10 minutes ago

  @HSBC_UK why it is impossible to raise a complaint and why do we need to waste time with the robot? Why there is no option to logged a complaint online instead of wasting time. Such a pthertic and horrible service and no body simply gives a ****.

• 
  Oomesh Sooba (@johnydean0101) reported 11 minutes ago

  @HSBC_UK I do not want you to respond to jack **** kri. Where is my bloody bank card. It was ordered o. 24 march and now we are 12 april

• 
  Tim C (@timralph30) reported 13 minutes ago

  @HSBC_UK where is my £75 compensation as promised by your agent “SAndeep Ganduu” on chat for such poor service

• 
  GOOGZ (@GOOGZYY) reported 13 minutes ago

  @HSBC_UK push notifications for the app are no longer working I’ve tried switching them off and back on again Still not working Frustrating not to know and keep an eye when money is going on and out

• 
  Suzanne McGowan (@Suzanne36861284) reported 17 minutes ago

  @HSBC_UK There doesn't appear to be a counter service anywhere near and I'm going round in circles trying to find a post office

• 
  Agata Markiewicz (@AgataMarkiewic1) reported 22 minutes ago

  @HSBC_UK what a useless customer service. Online payment declined again when funds account!! Last time I was promised this will never happen again. I spoke to robot where chat was ended without solving issue, chat with human still not resolved, phone call still not resolved!!!