Is HSBC down in Rayleigh, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (71%)
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Website (11%)
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Login (8%)
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Transactions (7%)
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Withdrawals (2%)
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Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Luana 💀
(@LuanaElisabetta) reported
@SandraSjj @HSBC_UK Oh no!! Yeah. Apart from one incident a few years ago, they have been fine, but the service the last few days has been awful & im done with it for now, can’t put anymore energy into trying to get them to actually help so I am with you! Used them for over 20years myself
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Johan Ploug
(@FlowDebris) reported
@HSBC_UK I changed mobile. Tried to log in to HSBC. Requested app on new phone. Answered security question. Got code with email. Got a code sent to private address. Arrived Jan 5th. Expired Dec. 29. Requested new code... Will it arrive before expiration? How to log in? Unanswered
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Kerry
(@KerrySmotryska) reported
@findercomUK @HSBC_UK Awards....... ?? Joke of a bank! Still fighting an error from 2013 that YOU created. I can't sell my house, repay my debts and start a new life because of YOUR error. Awards, perhaps they should speak to the customers! @MartinLewis #help
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Louise Sparrow
(@LouiseSparrow) reported
@HSBC_UK It's also an HSBC issue because you will not issue Mastercard, your rep said you were looking into options is this no longer true?
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Amar K
(@amar_kh4) reported
@HSBC_UK The customer service is a joke you have no interest in serving customers and giving good service all use care about is the money.
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Louise Wilson
(@loulou_wilson) reported
@HSBC_UK your chat support on the app is so frustrating! It’s just taken me an hour of back and forth just to get a simple question answered. All because they weren’t reading my responses properly. And this was chat support was apparently with a ‘human being’. 😩
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aaron newell
(@aaronne41218101) reported
@HSBC_UK I'm now going to go down to my Local bank to try resolve this, if i have any luck i'll let you know. Thanks for the reply
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Patrick O'Gorman
(@itspog) reported
@HSBC_UK No authorised a payment of my money to another organisation using your app and my fingerprint as you do suggest using biometrics on your website. For the sin or trying to move my money with your security to another company you have suspended my accounts and denied me access
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CanuckAbroad86
(@CanuckAbroad86) reported
@HSBC_UK Been trying to open a new joint account with my wife for over a year now without any success. We are both existing customers. Each time, phone or branch tells us something different. looking at closing all accounts due to this extremely poor service.
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Patrick O'Gorman
(@itspog) reported
@WellhayesWine @HSBC_UK Been with them 40 years they have now suspended my account over a transaction I authorised in their app, thats me moving my money to another account that they have flagged as fraudulent, when I ring them I can't get past security so I am stuck with no access to my money