HSBC status: access issues and outage reports

Problems in the last 24 hours in Poulton-le-Fylde, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poulton-le-Fylde, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Poulton-le-Fylde, England

Latest outage, problems and issue reports in Poulton-le-Fylde and nearby locations:

• 
  Joel Newman (@Joel_BrianN) reported 3 minutes ago from South Shore, England

  @HSBC_UK @HSBC My UK debit card seems to not be working at all? Do you know why this could be ?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gallagher (@MJPGallagher) reported 5 minutes ago

  So @HSBC_UK won't let me log in to my account on my phone, because I have a Medical ID app. Amazing

• 
  John Spencer Williams • F**k Work Let’s Play (@johnsw) reported 6 minutes ago

  @stephenpratley @HSBC_UK The fact the HSBC biz app still has no notifications and their card has no Apple Pay support tells you everything about their care for customers. They don’t give a ****.

• 
  simon le vans Shadow Home Secretary (@simonlevans) reported 7 minutes ago

  Why do @HSBC_UK make it so difficult to ask for paper statements? Every year they inform me they are going to stop sending them. I have to wait till they stop to ask for them to resume. Why can’t I do it on the app. Why make me log onto online banking? Poor customer service.

• 
  Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻 (@dawniedavidson) reported 9 minutes ago

  @HSBC_UK at some point banks need to accept that some clients need actual help to set up accounts rather than do a bit, send them away, when client receives emails and no clue what they are supposed to do esp when they are using old mobile devices, no clue how to upload info

• 
  Rosie (@rosieerooo22) reported 11 minutes ago

  Husband opens up a new account with @HSBC_UK.. card arrives HSBC: haha no, we’re going to block your card before you’ve even used it, because of fraudulent activity on an account that hasn’t been used yet.

• 
  Awenaio (@awenaio) reported 22 minutes ago

  @HSBC_UK HSBC has locked my account. Their customer services will not put me through to an agent. Their chat is incapable of helping with the problem. It means I have no access to my account, either online or by app. This can only be fraud. You cannot report fraud because the customer services number will not put you through to an agent. This is disgraceful.

• 
  Mike Tims (@Mike_Tims) reported 23 minutes ago

  @HSBC_UK And its widely known in banking the HSBC has little interest in its UK retail operation - compare the services on offer with its dedicated account Chinese Communist Party for example and phone based access to cash machines in HK for all account holders….

• 
  Beth (@befffffani) reported 23 minutes ago

  @HSBC_UK also, please revert back how to log onto the desktop site. I like to use it on mobile sometimes and Impossible to log in now as it needs the QR code from the app.

• 
  Tripti Agarwal (@TripsAgarwal) reported 28 minutes ago

  HSBC @HSBC_IN @HSBC_UK @PMOIndia I called your customer care as asked by you. They gave new complain no. 36509058 Still no credit of missing points. It's more than 2 months now. Same as May, my July accelerated points are also not credited as per transactions. Pathetic HSBC

• 
  ❄️ (@shegszmaestro) reported 29 minutes ago

  5. Blocking a company’s account without adequate notice or explanation can have devastating consequences, missed payments, damaged customer relationships, additional charges and serious hardship for our staff @HSBC_UK