HSBC status: access issues and outage reports

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

• 
  Kyle (@SonicPhantom) reported 49 minutes ago from Newtownabbey, Northern Ireland

  @PrettyWildXx @HSBC_UK Nah, a bank is not obliged to do business with you. They are taking a firm stance on inclusivity and self expression in their staff and they are indicating that this won’t change - therefore if you’re a customer and you’re not happy with it, you can go elsewhere.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex De La Garza (@alex_goteam) reported 4 minutes ago

  @HSBC @HSBC_UK please do the right thing and help Penny with her account!

• 
  Hello Newman (@goodbyenorman) reported 5 minutes ago

  @HSBC_UK Terrible. No information was sent on this by email. By taking the app offline when even logging on over the desktop requires a 6 digit app-generated code, you're de-banking customers for 2 hours.

• 
  ana gic ....Actor & Filmmaker (@anagicphoto) reported 6 minutes ago

  @HSBC_UK so Could not make a claim and realise and realised I'd been paying Insurance that I could not . So can I please have the money back I have paying monthly, For the insurance as this service is not accessible to me

• 
  Tony McFarlane (@TonyMcFarlane2) reported 10 minutes ago

  @HSBC_UK why is it so difficult to set up a standing order? Can’t do it on app, can’t get into online banking, virtual assistant no help, found round in circles

• 
  Gavin (@GavinBowles_) reported 11 minutes ago

  @HSBC_UK hi. I have an account with you but haven’t used it for a while and can’t remember my log in details. Also an error appears when trying to register for online banking with the sort code and account number

• 
  Lynn Hamer (@evilbluebird) reported 11 minutes ago

  2/2 @HSBC_UK do you have any ideas,how you can sort out this mess ? Because as soon as I can access my account,I will be closing it down,due to sub standard customer service. Please let me know what I can do,so I can access my account

• 
  burgesst 🗿🪣 (@burgesst) reported 11 minutes ago

  @HSBC_UK Well my mum went into a branch to ask for help, and I have to say they went above and beyond to sort her out. Thanks very much to all involved.

• 
  John Kefas (@kefasjohn) reported 13 minutes ago

  @HSBC_UK The problem now is, since I send the documents and I even called you guys to confirmed whether you've received the documents, I was told that YES you guys have actually received the documents yet you guys haven't done anything about the account....3

• 
  Jill Richards (@JillSR) reported 13 minutes ago

  @HSBC_UK extremely painful call with hsbc this morning. 48 min trying to deal with my disabled daughter’s affairs. Dreadful service

• 
  John Warren 🇺🇦 (@Sionilo) reported 16 minutes ago

  @HSBC_UK sort out your dreadful phone system, or just try it yourself, it’s ****!!!! Probably in Delhi, accent issues, background noise and a total lack of UK knowledge - unhelpful to the extreme. Closing branches without an online telephone system that works for clients! 😡😡😡