HSBC

Is HSBC down in Newmarket, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newmarket, Suffolk, England 03/04/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (20%)

    Login (20%)

  3. Website (15%)

    Website (15%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • AmandaHayes6 Aha.yes 💙 (@AmandaHayes6) reported from Pampisford, England

    @HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AshBradbury1993 Ashley Bradbury (@AshBradbury1993) reported

    @mistress_lu @HSBC_UK To be fair, this is one of the reasons why I don't want to do mobile banking because the app is so unreliable, all the numerous times its been mentioned on the social pages that the app is down etc

  • TrewsonS Lord Trewson Mountbatten of Blakeney (@TrewsonS) reported

    @HSBC_UK Could you please list some of the ones in central london that have coin deposit machines? The website doesnt show. Thanks

  • Shinobi_Neil Neil (@Shinobi_Neil) reported

    Hi @HSBC_UK . I've been locked out of digital banking and am trying to reset my secure key. I keep getting a message of "something went wrong". Can you please explain? Are you having service issues today?

  • PankajC01445789 Pankaj Chaudhari (@PankajC01445789) reported

    @airindiain @PMOIndia Hi Team,I have received an error page while booking flight from LHR to BOM via DEL scheduled on(8th April2021) but payment was deducted from Bank. I see in my bank statement. It’s been almost 2 months and I’m yet to refund amt - £335.22 GBP @HSBC_UK Pls help

  • biganzuk andy (@biganzuk) reported

    @HSBC_UK @MartinSLewis HSBC customer service is an absolute disgrace. My wife been on hold for 50+ mins, trying to deal with fraud on her cc account. Not spoken to a human yet. I'm sure a missed payment will get noticed!

  • ScottJoseph_UK Scott Joseph (VO Studio) (@ScottJoseph_UK) reported

    @HSBC_UK Fraud, Scam and Customer service departments giving my wife the run-around for days, putting her on hold (aka disconnecting her) and not taking ownership of anything to help resolve a serious issue! Guess you’re closing our local branch cos it’s easier to end a call!

  • SiewJooKay Carol (@SiewJooKay) reported

    @HSBC_UK Why are pending transactions taken off from balance like they have been approved? If a customer informs you that she did not authorise these payments from her debit card, why can't you protect your customer by stopping the payments? This customer is now in overdraft!

  • ChetanAdhia Chetan Adhia (@ChetanAdhia) reported

    @HSBC_UK hello, my account has been dormant for a while, and I don’t live in UK anymore, and digital pin device is lost. How can I log into my account? I have my customer id, sort code and account no.

  • bikescooby Sarah Collins (@bikescooby) reported

    @HSBC_UK YOU are sending correspondence to the wrong address and now YOU block my account without advising me? WTF!? #worstbankever

  • pritz_pete Pete Pritz (@pritz_pete) reported

    @HSBC_UK I need urgent assistance as I'm stuck abroad with health issues on my way back but need assistance to access funds. Dont have online access. Urgent