HSBC

Is HSBC down in Mundford, Norfolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mundford, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mundford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Mundford, Norfolk, England 01/16/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Mundford, England

Latest outage, problems and issue reports in Mundford and nearby locations:

  • NeilMegaGroves Neil Groves (@NeilMegaGroves) reported from Mundford, England

    @HSBC_UK you keep sending letters to someone at my address who doesn't live here. Your live chat won't understand. I keep returning them, but you, or someone at the same PC as you CS centre, keeps sending them. Please help stop

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • TheOnlyDroid TheOnlyDroid (@TheOnlyDroid) reported

    Apple announces a security vulnerability; Urges all owners to update; Meanwhile @HSBC_UK would still neglect to support this (major) update due to their anti-consumer blocking shite.. Give them a month and you may be able to use the app again, if you're lucky.

  • JamesKThanet James Kirby (@JamesKThanet) reported

    @HSBC_UK your app does not work on iOS16, meaning not only am I unable to use the app for my banking, I am also unable to use your website at my desktop, as the app grants the digital key. Please advise when this will be resolved, as I do need access to my account.

  • sucooke Sue Cooke (@sucooke) reported

    Trying to get help with a disputed credit card transaction. @HSBC_UK no use whatsoever- chat tells me to phone, phone lines all busy. Try via Help on website - tells me to use Chat! Oh for the days that you could speak to someone, but they closed my branch.

  • MidnightKular Rajvinder Kular (@MidnightKular) reported

    @HSBC_UK The Business Online Banking has stopped working on my laptop and phone since yesterday. The sign in dialogue box does not appear on the login screen. Has a change been made to the platform since yesterday??

  • AaronTourlamain Aaron.tourlamain (@AaronTourlamain) reported

    Hi @HSBC_UK just wanted to advise that your customer service agents are horrific. 3 hours of phone calls and 5 departments later still no solution. Last agent put down after talking absolute nonsense and hearing laughter and screaming in background.

  • ralphkenethgomz IamWHOamI? (@ralphkenethgomz) reported

    @HSBC_UK you seem to have a problem with your mobile banking transfers with the confirmation of payee. Im always getting an error code of ref 503

  • sucooke Sue Cooke (@sucooke) reported

    @HSBC_UK I have tried live chat. It tells me to phone. I try phoning, and simply get a message saying lines are busy, try later. No use or help at all.

  • chris_ultrabeat DJ CHRIS HENRY (@chris_ultrabeat) reported

    @HSBC_UK make it up that they see suspicious activity on your account, block ur App then after an average of 14 mins getting through to them them via 3 non English speaking script readers they disconnect you No coincidence on the 4th go

  • sucooke Sue Cooke (@sucooke) reported

    @HSBC_UK Oh, and have tried website that tells me to phone or use chat…

  • strictlylondon uǝʌǝʇs (@strictlylondon) reported

    @HSBC_UK @firstdirect No response? I wasted more of time walking to chancery lane. Demonstrable difference in customer service. They helped. How do I complain about the service I received at Covent garden?