HSBC status: access issues and outage reports

Problems in the last 24 hours in Lyng, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Lyng, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Lyng, England

Latest outage, problems and issue reports in Lyng and nearby locations:

• 
  Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported 37 minutes ago from Norwich, England

  Oh my days @HSBC @HSBC_UK I’ve been a customer for 25 years. I simply want to open an additional current account. Up to 15 days????? This should be 15 minutes at most!!!

• 
  Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported 38 minutes ago from Norwich, England

  @HSBC_UK I’ve done so, and have managed to get this down to 5 days before I need to call the number I’ve called three times already to be pointed to the website each time. This is awful.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bernardine Kennedy (Maxwell) (@BerniKennedy) reported 13 minutes ago

  @HSBC_UK This answer shows you actually take no notice of concerns. I need no help, I was trying to help your customer who had been scammed. Not a single helpful protocol enabled by your fraud call centre.

• 
  John Warren 🇺🇦 (@Sionilo) reported 18 minutes ago

  @HSBC_UK sort out your dreadful phone system, or just try it yourself, it’s ****!!!! Probably in Delhi, accent issues, background noise and a total lack of UK knowledge - unhelpful to the extreme. Closing branches without an online telephone system that works for clients! 😡😡😡

• 
  Rosie (@rosieerooo22) reported 20 minutes ago

  Husband opens up a new account with @HSBC_UK.. card arrives HSBC: haha no, we’re going to block your card before you’ve even used it, because of fraudulent activity on an account that hasn’t been used yet.

• 
  @BigBaggie20AM3D (@BigBaggie20AM3D) reported 22 minutes ago

  @CleansedTweets @HSBC_UK What happened to your money in the account? How do you access it now to move it to a new bank?

• 
  victoria clark (@vickic1984) reported 24 minutes ago

  @HSBC_UK you were informed 6 weeks ago that my father had passed away, however you keep calling my mum asking to speak to him. What is your vulnerable customer policy. Disgusting behaviour!

• 
  Abbie (@Abbielou30) reported 25 minutes ago

  It feels impossible to talk to a human at @HSBC_UK without going into a branch!

• 
  Sarah Lloyd (@Sazlloyd) reported 26 minutes ago

  @HSBC_UK I am having problems registering with on line banking for my credit card it just keeps saying sorry we can't continue with your application. When I then try and sign up it won't send an activation code to my phone

• 
  Nick (@iamN_I_C_K) reported 32 minutes ago

  @HSBC_UK I closed my account with you a while ago but you keep sending me letters saying I have an important message on my account that I must log in to read. However, I can’t log on as no longer have an account or any account details. What am I supposed to do please?

• 
  Simon Stockley (@si78475) reported 35 minutes ago

  @HSBC_UK I'm unable to call internationally and would incur high cost for a delivery issue not my fault.Please provide a secure online way to resolve this.

• 
  Manda 🇵🇸 🍀 (@mandacfc) reported 36 minutes ago

  @HSBC_UK are an absolute disgrace. Almost a month we haven’t had access to our online banking. I have spent hours every day on the phone trying to get support. Speak to different people every time. I will be removing all my clients from your service. DO NOT USE HSBC FOR BUSINESS!