Is HSBC down in Lowestoft, Suffolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Lowestoft, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (66%)
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Website (11%)
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Login (11%)
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Transactions (8%)
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Transfer (5%)
Community Discussion
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HSBC Issues Reports Near Lowestoft, England
Latest outage, problems and issue reports in Lowestoft and nearby locations:
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Mark Notton
(@markn3567) reported
from
Lowestoft, England
@HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Liam C Reed
(@ReedyLiam) reported
@HSBC_UK I’ve experienced some of the worst customer service experience in my life today. I’ve rang to follow up on a complaint and both times the person has disappeared on the call after poorly handling the complaint. Colleague overheard in the office and couldn’t believe it.
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Urmi Chanda 🇮🇳
(@URM1) reported
@HSBC_UK Hello, I need some support re. my debit card, and I cannot seem to find any email ID on your website to which I can write to explain my problem. Could you please connect me with someone? Thanks
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Luni
(@luniwenor) reported
@HSBC_UK today a customer support employee who goes by "princess" ended my query without my consent as I was trying to identify a £5 charge I didn't recognize. Their word were, "...basically you are disputing 5.00 only?" What the hell??? Who are they to behave like this?
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Gibraell
(@Teabutwithtitti) reported
@HSBC_UK wtf, why does it take you two weeks to approve a document. This is absolutely disgusting.
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Kirk Mason
(@KirkosOfficial) reported
@HSBC_UK hi I’m trying to pay off my HABC credit card however I’m unable to on the app as I don’t have a current account with yourselves. Wish I knew this before I opened the account. How else can I make a payment? My own bank are unable to help.
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Rob George
(@RobertHGeorge) reported
Been waiting over half an hour for @HSBC_UK to answer the phone at their help line. Is anyone there? They used to answer very quickly.
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Bielsa brought us to the uplands
(@penderel) reported
@HSBC_UK I am already stuck waiting on a call to be answered. I now have more serious concerns about the underlying issue.
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floor-heat
(@FloorHeatuk) reported
@HSBC_UK @HSBC My account has been inhibited for 2 weeks, no information whatsoever! how am I supposed to pay staff, suppliers or even DUTY for container at port. How can a business run with no access to payments!!!
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Shivs
(@Lady_Lue_) reported
@HSBC_UK I’m fully aware how to create one. The option is not present on your website. This has been raised by a few customers on Twitter already and needs looking into. I’m not calling to set one up when the option should be available on online banking. Ain’t nobody got time for that.
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Anthony Sinfield
(@AnthonySinfiel1) reported
@thebiggj @HSBC_UK Having been sent the magic number I too have the mystery error code. The process so far has been painful enough, I don't think I am going to be able to cope with their disinterested incompetence when I attempt the long wait tomorrow. SoS.