HSBC

Is HSBC down in Lowestoft, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Lowestoft, Suffolk, England 11/30/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • markn3567 Mark Notton (@markn3567) reported from Lowestoft, England

    @HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • IanJamesSeale Ian James Seale (Pureblood) (@IanJamesSeale) reported

    @HSBC_UK You guys should at least have knowledge of that to inform customers. Also you could post on here before changes are made. There were changes made to Mobile banking in February, and again a couple of days ago, which were both detrimental to my service and were both unannounced.

  • JenChen40 Jennifer Chen (@JenChen40) reported

    @HSBC_UK 3 members of your team let me down Today and NO business banking supervisors or Manager work after 5? Really!! 3.5 hours on the phone!

  • AasimSaeedPPP 𝔸𝕒𝕤𝕚𝕞 𝕊𝕒𝕖𝕖𝕕 (@AasimSaeedPPP) reported

    Are there any known issues/delays with your mobile banking on iOS APP? I ain't able to make payments. @HSBC_UK

  • jamie_monkhouse Jamie Monkhouse (@jamie_monkhouse) reported

    @HSBC_UK I'm not sure if your mobile app's working right now, is that the case?

  • _aaroncater_ Aaron (@_aaroncater_) reported

    @IanJamesSeale @HSBC_UK Yeah, I do feel for you! Luckily haven’t had too much of an issue with the new log on process since these bugs were fixed a few days ago. When it first rolled out, once I upgraded to the PIN it kept having a GSA error when trying to go into online banking. HSBC are you listening?

  • NigamJoshi Nigam Joshi (@NigamJoshi) reported

    @HSBC_UK received this direction from the back office team that deals with such requests. Bank is entitled to record the calls but upon request the same information from bank customer have climb hills to access the details about their own account.

  • petertayloruk Peter Taylor (@petertayloruk) reported

    @HSBC_UK I have just tried to add an additional card holder to my account, but the woman on customer services couldn't tell me if it is a hard or soft search on the additional holder. She expected me to hand over information without giving me the answer. Can you answer?

  • _aaroncater_ Aaron (@_aaroncater_) reported

    @IanJamesSeale @HSBC_UK This is very bad! I opted to use the new PIN and it is messy too! The app says service unavailable regularly! To fix this you have to close the app and relaunch it. It’s very glitchy with accepting security codes in Online banking that it generates and threatens to lock me out!

  • JKUK_ Javed Khan (@JKUK_) reported

    'Unable to load payee' on HSBC banking app on iPhone @HSBC_UK, is there an issue?

  • glambylayla Layla (@glambylayla) reported

    @HSBC_UK hsbc has the worst customer service i have ever come across , they take my money and will not even resolve it wow