HSBC status: access issues and outage reports

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Lowestoft, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

• 
  Mark Notton (@markn3567) reported 24 minutes ago from Lowestoft, England

  @HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vishal Dutta (@Vishaldutta) reported 6 minutes ago

  @HSBC_UK I got an email about unread documents but I have lost my log in details including my account number and sort code, what can I do?

• 
  Caryn Cox DStJ DL 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇳🇱 (@caryncoxphealth) reported 7 minutes ago

  @HSBC_UK failed responses to emails to named account as requested by staff member @ Malvern branch. Rang number on business card. Unable to help. Am trying to open an account and make deposit. Any customer care? Any assistance?

• 
  Matt (@mattyblinkster) reported 11 minutes ago

  @HSBC_UK I know where the local one is and it’s miles away and my mum and elderly people can’t access easily! It’s a shame a bank like hsbc doesn’t get involved in these banking hubs when everyone else seems to be able to ….

• 
  Richard Kennedy (@RichardKennedy) reported 18 minutes ago

  @HSBC_UK @1an3 “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Ritesh Mishra🇮🇳 (@niks_nke) reported 20 minutes ago

  Worst experience with HSBC Bank. @HSBC_IN @HSBC @HSBC_UK Extremely unprofessional handling of customer concerns. Instead of resolving the issue, the team seems to be relying on delaying tactics and providing no meaningful response. Very disappointing. #HSBC #CustomerService

• 
  Tim Huckle (@timhuckle) reported 20 minutes ago

  @kyle213187 @HSBC_UK Also. Seems to be a glitch.

• 
  Neil Sweeney (@NeilSweene20948) reported 24 minutes ago

  @HSBC_UK I have a business account and can't access no one to contact this is very por service is am unable to make any payments

• 
  Joachim (@joachimnicolas) reported 24 minutes ago

  The only way to do it is to twig that this is the bug, and then enter the date BACKWARDS, starting with the year. @HSBC_UK either fix it or hire me to fix it. I'm not even a JS developer and I could do better than this.

• 
  DailyDOOH #AdTECH #DOOH #AI (@DailyDOOH) reported 26 minutes ago

  I know it doesn’t work this way but I have been a customer of @HSBC_UK for over 40 years (when it was simply Midland Bank) and have had, at times, three current accounts and a mortgage with them so why don’t I ever get invited to @QueensTennis as a guest?

• 
  TheDiggers (@TheDiggers4) reported 26 minutes ago

  @Peter_Croden @HSBC_UK Same. Must be a glitch of some sort. Good to know it's not just me.