HSBC status: access issues and outage reports

Problems in the last 24 hours in Llandudno, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Llandudno, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Llandudno, Wales

Latest outage, problems and issue reports in Llandudno and nearby locations:

• 
  Declan McGrath (@declaa) reported 19 minutes ago from Llanfaes, Wales

  @HSBC_UK No problem ill get in touch my other worries is would I still be able to use my card at the atm and pay with things online

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Allan S (@AllanS63097043) reported 5 minutes ago

  @HSBC_UK Shockingly slow service. The buyer of my property has been waiting 3 weeks for their mortgage offer 😳

• 
  Marion Blacker (@Marionblacker1) reported 5 minutes ago

  @HSBC_UK You really are going to the dogs. Recently e have had several problems with our service. This evening I wanted to edit a payee and could not manage the change so thought I’d email securely but oh no that facility has been removed. Use chat! Will look into alternatives

• 
  victoria clark (@vickic1984) reported 5 minutes ago

  @HSBC_UK you were informed 6 weeks ago that my father had passed away, however you keep calling my mum asking to speak to him. What is your vulnerable customer policy. Disgusting behaviour!

• 
  Dan (@pizzaboy) reported 16 minutes ago

  @pmcniffe @HSBC_UK I just went to a brand and they said it was an IT issue and it’s chill My concern is why haven’t they sent a new email telling everyone this rather than having thousands of customers sweating…

• 
  Rosie (@rosieerooo22) reported 17 minutes ago

  Husband opens up a new account with @HSBC_UK.. card arrives HSBC: haha no, we’re going to block your card before you’ve even used it, because of fraudulent activity on an account that hasn’t been used yet.

• 
  Bernardine Kennedy (Maxwell) (@BerniKennedy) reported 19 minutes ago

  @HSBC_UK This answer shows you actually take no notice of concerns. I need no help, I was trying to help your customer who had been scammed. Not a single helpful protocol enabled by your fraud call centre.

• 
  Christian Lam (@ChristianL94056) reported 24 minutes ago

  @HSBC_UK @CleansedTweets NO DMs this is to be resolved on X, and customer waives confidentiality

• 
  SuperStar (@kevensantos118) reported 25 minutes ago

  @HSBC_UK please improve your contact services and problem solving effectiveness.

• 
  Bernardine Kennedy (Maxwell) (@BerniKennedy) reported 27 minutes ago

  @HSBC_UK helping an elderly disabled neighbour report debit card hacking to your fraud line yesterday am was impossible. Guy on phone was useless. Then I took neighbour into his branch and guy there was fantastic. But if I hadn’t been around to take him? Shameful.

• 
  TS (@PZR311067) reported 28 minutes ago

  @HSBC_UK @rosieerooo22 Same with us, a/c upgrade on joint account, did 5 Hard searches each on our credit file because you upgraded to wrong account, and to fix it you did more, complaints team a joke, now with FOS to sort as in one go you have destroyed a perfect credit rating.