HSBC

Is HSBC down in Lancaster, Lancashire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Lancaster, Lancashire, England 12/27/2024 11:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Login (14%)

    Login (14%)

  3. Transactions (8%)

    Transactions (8%)

  4. Website (8%)

    Website (8%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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HSBC Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • EddyBayton Eddy Bayton (@EddyBayton) reported from Lancaster, England

    Problems @hsbc logging in on two separate accounts in the UK "Service is unavailable" . Any reason @HSBC_UK @HSBC ??

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • _ReeStar Claire Rogerson (@_ReeStar) reported

    @HSBC_UK Hello there. Straight after updating my iPhone to the latest ios15.1 software release. I can’t delete the app and reinstall as I haven’t got the relevant security information with me, and I can’t access online banking because I need the code generated by the App. We need a fix!

  • kateMorris102 Kate Morris (@kateMorris102) reported

    @HSBC_UK I am the treasurer of a small residents association & one of the few younger than 75. You have threatened to close our bank account because of a ‘Safeguarding’ issue. I have been on hold to 0800 030 4516 for over 12 hours over the past week, twice your dial back hung up.

  • connor_mills28 Connor⚽️ (@connor_mills28) reported

    @HSBC_UK @becca_davies Hi I’m also having the same problem since the update and there isn’t an update on my App Store

  • jonbutler76 Jonathan Butler (@jonbutler76) reported

    There is no doubt that @HSBC_UK has the worst customer service EVER!!! Over 1 hour on hold, the same on their online chat and still@not spoken to anyone??? Useless! But apparently my call is important to them…. Clearly not!

  • GlenIrvine1 Baggies (@GlenIrvine1) reported

    @HSBC_UK HSBC who treat their clients/customers like ****. Close down their entire financial sales force leaving clients unsupported and then reinvent themselves with underperforming funds. Well done.

  • christinebalf Christine Wood (@christinebalf) reported

    @HSBC_UK why is my app not working. It won’t open at all so I can’t access anything as need to generate code from app. My son needs money and I can’t do anything! Been on wait for 20 mins

  • gezbone geraint evans (@gezbone) reported

    @HSBC_UK I've just been on hold for 30+ mins, finally talk to someone for them to start saying they can't help, and then put the phone down on me. Please help.

  • jilliee73 jilliee73 (@jilliee73) reported

    @HSBC_UK Why? They are never correct, it's a waste, a security issue and if you can do it for other accounts why not these?

  • jtmillarphoto James Millar (@jtmillarphoto) reported

    @HSBC_UK Perhaps consider hiring more staff then, your customer service is bordering on contempt

  • ShetlandStuart Stuart T 🍺🐏 (@ShetlandStuart) reported

    @HSBC_UK Thanks, hopefully your customer services and business team get it resolved soon as I don't really want to go down the ombudsman route in February.