HSBC status: access issues and outage reports

Problems in the last 24 hours in Kirkby Malham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kirkby Malham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Kirkby Malham, England

Latest outage, problems and issue reports in Kirkby Malham and nearby locations:

• 
  Linda Evans (@langcliffelady) reported 7 minutes ago from Langcliffe, England

  @HSBC_UK so i am supposed to drive a round trip of 35 miles to bank our village hall cash and cheques. We don’t even have a direct bus service to there. Our branch always has elderly customers in looking for banking assitance. Shame on you. @JulianSmithUK

• 
  Linda Evans (@langcliffelady) reported 21 minutes ago from Langcliffe, England

  @HSBC_UK we live a mile from your branch and can only get a weak mobile signal in upstairs bedroom many of my neighbours do not have wifi and do not want it, because of the cost. Landlines for calls only. Banks profits increase, service decreases.. shameful..

• 
  Linda Evans (@langcliffelady) reported 53 minutes ago from Langcliffe, England

  @HSBC_UK But those you can’t help are abandoned…

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ((( Andrew Sharp))) #RejoinEU* #FBPA🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrBlanding) reported 4 minutes ago

  Why do @HSBC_UK make it impossible to correspond by letter ?? @TheFCA @financialombuds

• 
  Andrew Hill (@AndrewRHill7) reported 5 minutes ago

  @HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?

• 
  meham (@mandyhamil99817) reported 9 minutes ago

  @DailyMail Dear god @HSBC_UK is this the type of person you have working for you?

• 
  Jamie Williams (@AstroJamie_) reported 11 minutes ago

  @HSBC @HSBC_UK please can I speak to your customer service about a switch offer?

• 
  Escapeartiste (@MelliardAmanda) reported 12 minutes ago

  I’m pretty sure none they have dealt with has ever set up a business themselves or put their neck on the line. The service and communication is appalling, everyone hiding behind online communication, @HSBC_UK it is very poor

• 
  Teddy (Theodora) Leppington (@TeddyLeppington) reported 13 minutes ago

  @HSBC_UK Not sure why I'm a customer. Bring back the days of The Midland. Up to 70 days for an ISA transfer in? Nationwide. Mum's done in a day. Money sitting in my last bank's holding account. I'm earning NOTHING! Branch sent a complaint in April. 1 email. We haven't sorted it

• 
  AI Enthusiast (@aici_interiors) reported 16 minutes ago

  @HSBC_UK is there ANY uk call centre with English- speaking people AND with ability to actually solve an issue? I called 4 times this mont and your Indian call centre has NOT Been trained on proper support! You've gone so downhill with your cost-cutting measures!!

• 
  Steven H (@Sinbad2000) reported 22 minutes ago

  @HSBC_UK why does the chat option give me error 1007 on my app? And why don't I have the option to view statements on my mortgage account?

• 
  AA (@AzhaAmir) reported 23 minutes ago

  @HSBC_UK my international payment complaint is not addressed even after 10 days and i am premier cusomter , can anyone help .

• 
  Ruth Anders (@987Anders) reported 26 minutes ago

  @HSBC_UK please contact me re : poor customer service. Advisors having to " follow the script ", unable to speak on behalf of my 91 year old parent, no knowledge about how the only remaining local branch operates. A frustrating 40 minute call.