HSBC status: access issues and outage reports

Problems in the last 24 hours in Kingsbridge, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kingsbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Kingsbridge, England

Latest outage, problems and issue reports in Kingsbridge and nearby locations:

• 
  Antronics Ltd (@antronicsltd) reported 29 minutes ago from Marldon, England

  @embedded_iot @HSBC_UK have been advertising that they have (or are setting up?) something to allow people with no address to access banking?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Huckle (@timhuckle) reported 2 minutes ago

  HSBC Apple Pay. Possibly all(?) HSBC UK customers have woken to an email from them confirming registration of their card on to Apple Pay. Contact centre on +30 minute wait times as concerned customers phone in. I’m told the comms were sent in error. @HSBC_UK

• 
  Distrbution Alpha (@Dist_Alpha) reported 9 minutes ago

  @HSBC_UK 2 hrs in hell loop of business customer service trying to get my business debit card unblocked. They send me to card services who say they can’t deal with business cards and send me back to them. How can I get out this cycle and someone to please unblock my card!

• 
  joon6553 (@joon6553) reported 13 minutes ago

  @HSBC_UK Hi, I'm trying to log in to my account, but the verification code is being sent to my old UK phone number which I no longer use. I am currently in South Korea and need to update it to my Korean phone number. Could you please advise how I can resolve this? Thanks!

• 
  Melanie Owen (@MelanieOwen66) reported 18 minutes ago

  @HSBC_UK having real problems logging onto app on my new phone.

• 
  Jonathan Bromley (@bromleyj) reported 19 minutes ago

  @HSBC_UK Complaint is pointless. I'm just mystified. How can a customer do a large ECHAPS transfer if they can't get to a branch? How can you justify burning 2hrs of a customer's time to do it? Why did I have to wait 15min in branch to see an agent? So many questions, so few answers!

• 
  Helen Stubbs (@hpstubbs) reported 21 minutes ago

  Blimey @HSBC_UK you don't make it easy ! As a @firstdirecthelp customer I wanted basic info from you that can't be found online. Rang both non-HSBC & existing HSBC numbers..pls enter sort code (how do you have a sort code if you're not a customer?). I'm about to go elsewhere..

• 
  Mrs Whits (@lizflenley) reported 21 minutes ago

  @HSBC_UK This is what I’ve tried but when I call it just directs me to the website to book and then the call ends so I can’t actually get through to book an appointment!

• 
  Tigger dictator know it all 😉 (@lionel42399) reported 22 minutes ago

  @CleansedTweets @pchindle @HSBC_UK Both myself and my mother have uk bank accounts and they have our address in Spain,never an issue,it should be same situation for yourself, if you have a home address in uk again they shouldnt be closing your account,it’s not illegal to travel and be out of the country for years

• 
  Tim Huckle (@timhuckle) reported 22 minutes ago

  @kyle213187 @HSBC_UK Also. Seems to be a glitch.

• 
  Mike Hawkins🇪🇺🇬🇧 🇺🇦 (@mikecllr65) reported 24 minutes ago from Whitehaven, England

  @HSBC_UK trying to transfer money from one account to another despite assurances that it’s been done this will be now be my 4 call to your call centre to try and get it done truly shocking service 🤬🤬 simply not a good experience