Is HSBC down in Huntingdon, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Michael Pastor
(@ProfMykie) reported
from
Cambridgeshire, England
I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Sefi
(@csefi) reported
@HSBC_UK After an hour online with your "customer service" chat, all I'm told is "try calling customer service". Never have I felt like less of a "premier" customer. Your website is like something from the 1990s. Really, a great way to waste an hour and boil my blood of a morning
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amoleka
(@amolek43) reported
@PaulAlanBenson @HSBC_UK Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Frank Casidy
(@FrankCasidy) reported
@HSBC_UK When are you going to fix your app? It crashes on startup and has been doing so for three weeks. Awful
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StoneWolf 🐺
(@Stonewolf68) reported
@HSBC_UK Thanks for responding. It’s seems ok again now. Temporary glitch 👍
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IfYoureTiredOfLondon
(@IfTiredOfLondon) reported
@ChallaWenford @HSBC_UK Seems a known issue due to latest iPhone update (if you have an Apple phone). I took off battery saver mode and it worked. Good luck!
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Clare Lea
(@Clareylea) reported
@HSBC_UK is there an issue with the mobile app at the moment? I can’t get into the log in… when I try to open the app it just crashes and closes down
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IfYoureTiredOfLondon
(@IfTiredOfLondon) reported
@Sarah_1847 @HSBC_UK Seems a known issue due to latest iPhone update (if you have an Apple phone). I took off battery saver mode and it worked. Good luck!
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Robert Sheppard
(@rob_shepp) reported
@benlovejoy @HSBC_UK @HSBC I have the same issue - are you running iOS15? If so the app is not compatible yet and no one at hsbc can tell me when it will be. Great!
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Steve
(@SteveandNat) reported
@HSBC_UK Fantastic.but instead if tweeting about 85 year old use it and inspire yourselves to improve your customer service and stop employing lying *****
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Ben Boud
(@Benboud02) reported
@Clareylea @HSBC_UK I have the same problem can’t log in I put my password in and just buffers