Is HSBC down in Huntingdon, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Michael Pastor
(@ProfMykie) reported
from
Cambridgeshire, England
I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Melanie Hoskin
(@MelanieHoskin) reported
@Nordicblockhead @HSBC_UK Mine also has wiped everything on apple. Won't let me log in and if I put my details it won't accept them and says it's going to lock my account! I needed to use it today
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Retired kiddo
(@myauntybunts) reported
Useless online chat service with unhelpful staff who can't even be bothered to solve problems. Do you train your staff to tell customers it's 'impossible' to request a statement to be generated @HSBC_UK
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Anna Scholz
(@Anna_Scholz) reported
@HSBC_UK most frustrating service ever, wasted 2 hours and this is supposed to be premier service??
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Angela Thorn
(@Angelajthorn) reported
@HSBC_UK who can help me with N international payment please? I have been transferred 5 times send eventually cut off!
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Melanie Hoskin
(@MelanieHoskin) reported
@footballosso @HSBC_UK I've got the same - and when I open the app it's completely wiped the data and I can't log in anymore! Woke up this morning to do banking and can't get in - can't even log in online as can't get into the app for digital security code
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Melanie Hoskin
(@MelanieHoskin) reported
@HSBC_UK I had to delete the app and also go through telephone banking to set whole new credentials. It's working now, but wasted my Monday morning! Please TEST your updates fully
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Rachel
(@raquellebear) reported
@HSBC_UK - why is it so difficult to open a business bank account?? Already yr customer and you won’t help me at all with this. Live help useless. Phone refers back to live help. Branch say will give me urgent call back - 1 week ago… do you not want new acc?
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Retired kiddo
(@myauntybunts) reported
@HSBC_UK customer service is a disgrace, rest assured l will be closing my account asap!
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Matthew Broadhead
(@chongma) reported
@HSBC_UK hi, I'm on Android and the app crashes every time I try to log in. I cleared the data and cache but it still doesn't work. I even removed and reinstalled.
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Sam
(@MonkeyBonus) reported
@HSBC_UK just opened new current account and want to take up the £170 switch service. Can I start the process over the phone or do I need to visit a branch? Thnx