Is HSBC down in Huntingdon, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Joey
(@joey_geoloog) reported
from
Roxton, England
@HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Michael Pastor
(@ProfMykie) reported
from
Cambridgeshire, England
I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Frog-Face77
(@frogface77) reported
@mrlacey @HSBC_UK Me too. I spent an hour on the phone with HSBC yesterday to fix it and now it's stopped working again. Just the spinnjng wheel. The previous app was always fine.
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Ari Gold
(@Ari_Gold_007) reported
@HSBC_UK Why is your online portal not working AGAIN?
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Omar Odeh
(@Omar__Odeh) reported
@HSBC_UK hello im not an HSBC customer yet but Im trying to register for the world elite premier card How can I reach out to you? I cant make it to the branch due to your working hrs and your online help tool is useless for non customers Thanks
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Amanda
(@mostlygeordie) reported
@homecookwhole @HSBC_UK Makes no sense (otherwise) That they are closing branches yet making it almost impossible to contact them to get issues resolved. With branches closed how will small businesses deposit cash?
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J Cole
(@hardcorePTlady) reported
@HSBC_UK There's an issue when you know his sort code & acc no, but it asks you for the card no. His card is in the Philippines. He is almost blind and can hardly hear, hence why I'm complaining on his behalf.
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Clióna Roberts
(@cliocrpr) reported
@mrlacey @HSBC_UK I am experiencing the exact same problem for the last week. Please sort out the app. @HSBC_UK seem to have gone into a slow meltdown this last year.
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Anna Blewett
(@annie_knowsbest) reported
@HSBC_UK I've been banking online with you for years. Have just been locked out for entering 'incorrect' security codes 3 times in a row. But they weren't incorrect - I was really careful to make sure 2nd and 3rd attempts were accurate! Automatd chat responses can't help...
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Ellis Bennett
(@EllisJ_Bennett) reported
@HSBC_UK No worries. I did submit an online application and then later realised you can’t do it online if you’re an existing customer. Is there any way this application can be disregarded in order to prevent the credit search? Thanks
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allie
(@0xSpicyMarg) reported
@HSBCUKHelp_ @HSBC_UK I need help logging into the app on a new phone. I cannot reset my password online anywhere
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Pjmeek
(@pjmeek) reported
@HSBC_UK morning, trying to pay an operative and still can't log on from yesterday....!? The sun's out and I'm sure the Easter bunny needs paying.. Help.