HSBC down? Current status and problems in Huntingdon, Cambridgeshire, England

Problems in the last 24 hours in Huntingdon, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (56%)
• Login (26%)
• Website (9%)
• Transactions (7%)
• Withdrawals (2%)

Community Discussion

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HSBC Issues Reports Near Huntingdon, England

Latest outage, problems and issue reports in Huntingdon and nearby locations:

• 
  Diego Russo (@diegor) reported 2 minutes ago from Cambridgeshire, England

  @HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.

• 
  Diego Russo (@diegor) reported 15 minutes ago from Cambridgeshire, England

  @Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?

• 
  Diego Russo (@diegor) reported 19 minutes ago from Cambridgeshire, England

  @HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2

• 
  Diego Russo (@diegor) reported 41 minutes ago from Cambridgeshire, England

  @HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.

• 
  Diego Russo (@diegor) reported 55 minutes ago from Cambridgeshire, England

  @HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)

• 
  Diego Russo (@diegor) reported 58 minutes ago from Cambridgeshire, England

  @HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cortney 👑 (@foodbabyblogs) reported 6 minutes ago

  @skgndo @HSBC_UK 1 hour 50! Got cut off at 2 hours the first attempt so we’ll see second time around. Wonder how they recompense for the wasted 4 hours of my working day?

• 
  Linsey O’Donnell (@DonnellLinsey) reported 7 minutes ago

  @HSBC_UK supporting vulnerable people is great, but how do I make an appointment or speak to someone about opening an account for a VP? Website is no help.

• 
  Jacob (@JHMH89) reported 9 minutes ago

  @HSBC_UK Got a reply off HSBC a couple of days regards to issues opening business account, they said to email with a provided email address, but doesn’t seem work, please can you sort this

• 
  MOUAZ SALEH (@MOUAZSALEH3) reported 10 minutes ago

  @actionfrauduk I was scammed by a person named Martin Robert using a fake company and a fake bank account in @HSBC_UK and i transferred 7500 € to buying his car but there's no car or mony at all, I'm living in Berlin and already submitted a report to @polizeiberlin thx for help.

• 
  Ron Shaw (@EuroRiderLtd) reported 10 minutes ago

  2 hrs 15 mins now..... I can't beleive anybody is actually answering the phones @HSBC_UK.... This is diabolical service to customers and don't even think about blaming covid... Thats just an excuse for bad service now 😡😡😡😡

• 
  Ju (@ju_pawsup) reported 11 minutes ago

  @HSBC_UK The app crashes every time I try to open - other people seem to be having the same issue after updating their iphone.

• 
  Janine Clements (@BritMominNY) reported 16 minutes ago

  After 25 years banking at @HSBC_UK I have no other option than to close my account. I have never received such poor customer service.

• 
  Ron Shaw (@EuroRiderLtd) reported 18 minutes ago

  Been on hold to @HSBC_UK business now for over 90 mins AGAIN... No local branches anymore so after being a customer for over 30 years... Which bank wants my business? #timeforchange

• 
  Steve Ash (@CommsBreakdown) reported 18 minutes ago

  .@HSBC_UK And, on an additional note, why on *earth* isn't there a recycling programme for your old security devices that have run out of battery? I've just checked with live chat, and you don't offer this service. How many millions of these devices end up in landfill??

• 
  glyn jacko (@jackochirpchirp) reported 19 minutes ago

  @KyleKatran @HSBC_UK A truly awful bank , how do they expect senior people to understand any of this, and I’m technically minded we are now looking for another bank