Is HSBC down in Huntingdon, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Miller
(@shimmerheather) reported
@HSBC_UK Clearly I can’t tell you the app version as I can’t open the app 😬 this is not an individual problem. It is country wide. I’m on a iPhone XR.
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Derek Sowden
(@Bikerdels) reported
@HSBC_UK clicking on “Portfolio”in online banking is not working. Have had this trouble several times and thought sorted but down again. Any news?
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Adam Thorpe
(@AdamT2409) reported
@HSBC_UK is there any news on the HSBC banking app working on Android 12/Google Pixel 6? Unable to open my app for 5 days now.
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Steve Mallison-Jones
(@foundonpurpose) reported
@HSBC_UK have terrible customer service in Luton!!! Is this what all banks are like now at branch level?
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Heidi Sun
(@heidi_sun) reported
@HSBC_UK keep getting error message on online banking app when putting in my digital secure key, tried logging in online on internet, and it asks for Secure code which I could not generate without using my app, can’t even transfer money now to pay for my credit card
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Wendy
(@Wendy25228402) reported
@HSBC_UK In my story, I opened an account for the PTA, have sent the telephone banking paperwork many times and still don’t have access to the money. I’m paying for everything for a school out my own pocket. Is that even legal??
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SquidGame89
(@squidgames89) reported
@HSBC_UK @aleksiniemela This isn't an iPhone issue it's an HSBC issue - your app isn't compatible with the new iOS
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Nancy McGee
(@NTMcGee) reported
@HSBC_UK @alexandratroyna Hi, I’m having the same problem! Fix please!!
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🦁 A12 UTV 🦁
(@manvillan1212) reported
@HSBC_UK Unfortunately I can’t as my last backup was a while ago. Hopefully Hsbc can resolve this issue quickly
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N
(@xcvbnm1717) reported
@HSBC_UK absolutely fuming, since I’ve updated my iPhone ios I am unable to use my app, can’t speak to anyone online as I have to log in which is impossible! Can’t get through on the phone as the queue is too long! Tried various times! I’m stuck as i can’t transfer money!!