Is HSBC down in Huntingdon, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Michael Pastor
(@ProfMykie) reported
from
Cambridgeshire, England
I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Craig
(@tweetedbycraig) reported
@HSBC_UK - Just stood in your Aldridge branch, no one at the front desk, no counter service and staff just ignoring you. No wonder you are closing branches as no one wants to go there!! #customerservice #banking
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lorraine solecki
(@SoleckiLorraine) reported
@HSBC_UK you suck at customer services
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Phil 🟡🟢
(@theelitephilz) reported
@tynelexyclarson @HSBC_UK @HSBC Santander I’ve had no problem with them since joining them before uni
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Jonathan Griffin
(@_jgriffin) reported
@Get_Chip @TrueLayer I think you might have a problem as we cannot reconnect a @HSBC_UK account. #Help
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Mo
(@Mo_S_Patel) reported
@HSBC_UK how can I speak to a real person at HSBC. Your phone numbers require me to have an account no/sort code. My issue is I haven’t received these.
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tanya🎃
(@tanyacescaxx) reported
@HSBC_UK how long is the hold queue? i’ve been on the phone for half an hour already, you say that your online chat is helpful but 90% of the time i’m told to call and they can’t fix it and end up being on hold for ages, my issue is an easy fix too this is so frustrating.
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Amina
(@Amina78710198) reported
@HSBC_UAE @HSBC_UK it has been almost a month I am trying to allocate transfer since 22nd of September and till no now one able to assist me , worst customer service #hsbc
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Tyne-lexy
(@tynelexyclarson) reported
@HSBC_UK @HSBC worst banking! Been trying to get through to someone for over two days. Horrendous service.
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Sean Collinge
(@SeanC012) reported
Hi @HSBC_UK, is online banking down? The app has kicked me out and won’t recognise my details
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Emma Ashforth (née Bowers)
(@emma_ashforth) reported
@HSBC_UK the customer service is so frustrating. 1 hour on the phone to sort out a simple problem last week. Today the problem could not be resolved online and another problem was created by the person on the chat. I do not have the time or the energy to call today.