Is HSBC down in Huntingdon, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (17%)
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Login (15%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Michael Pastor
(@ProfMykie) reported
from
Cambridgeshire, England
I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Nadiah ⎊🌱
(@NadiahJ_x) reported
@HSBC_UK is your Internet banking app down again? It says "There was a problem connecting to our servers" when I try to login but service status says fine?
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BlandBoyNFT
(@BlandBoyNFT) reported
@HSBC_UK @HSBC 3 attempts 2 hours of hold customer service advisor didn’t know what they were doing. Asked for a manager and got hung up on. Wow shocking!
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Northern Dibble
(@northerndibble) reported
@HSBC_UK I wish I could articulate how poor your service is. On hold for 40 minutes for the second time today.
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Catch Designs / Sue Thompson
(@catchdesignsmgt) reported
from
Stokesley, England
We have been advised to call HSBC car services as the app can’t help. Have been passed around on the phone for TWO hours solidly on hold - what you can do to help? This is ridiculous! @HSBC_UK
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Christie Belgeonne
(@belgeonne1991) reported
@HSBC_UK I’m a new customer trying to set up my telephone security number and sat on hold for 25 minutes before giving up. Is there another way I can set this up?
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maska polish
(@maskapolish) reported
@HSBC_UK I've been trying to login to your app since 4 weeks to but do not receive the OTP to set up the secure key. Unfortunately, according to your site, the only way to sort this is by calling your UK helpline. I am based in India and cannot call internationally. Pls help
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BigMac
(@bigmac1st) reported
Top, top service from the bank yesterday. Many thanks to the @HSBC_UK team for alerting me, having spotting an attempted fraud. New card on its way.
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Jaynie
(@Jaynie99435899) reported
@Jadewilkins999 @HSBC_UK No surprise there! Awful customer service!!
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Sall Baker
(@Sall_Baker) reported
@HSBC_UK HI, your online chat isn't working and there's no online way to order a cheque book and there is no local branch please can you give me some help on how Dad is supposed to get a new cheque book?
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KAY
(@HEISKAY001) reported
@AlexanderFurne7 @HSBC_UK I had same issues but was helped by this guy called Kreephacker on instagram, he's indeed a genius. Contact him if you need assistance.