Is HSBC down in Huntingdon, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (24%)
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Website (11%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Joey
(@joey_geoloog) reported
from
Roxton, England
@HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks
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Michael Pastor
(@ProfMykie) reported
from
Cambridgeshire, England
I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.
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Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Tess Butler
(@tessthebutler) reported
What the chuff is going on with @HSBC_UK OTPs this morning? All arriving incomprehensible? You have also still not provided any support in getting our business bank account open. In fact you sent an email to say ‘due to inactivity we will close this application’ Cheers, lads
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Rhiannon (a real Welsh which)?
(@AndrewCRees12) reported
@HSBC_UK I'm in so much financial difficulties. I paid £6k for a 3k car due to poor credit rating. I'm having to take equity out of my house to pay for cost of living/ bills. I've started working after a 10 year hiatus looking after my elderly father and afraid I'm going to be ripped off
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Dawn Kirby
(@Mattsty6) reported
@HSBC_UK what on earth is going on with your phone banking today? Got a notification when I tried to log into phone banking this morning saying something about not being able to log in due to confidentiality now been on hold for 2 hrs.
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SMITHA kannan
(@smithaamrita06) reported
@HSBC_UK hi I have cancelled DD, but money deducted from my account . I have been trying to contact HSBC today .Waited in the queue for 3 hours , Still not successful Tried MOBA . But waste of time . Some one please help me
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Alex Levack
(@AlexLevackSM) reported
So @HSBC @HSBC_UK it has now been 7 WEEKS yes 7 WEEKS since my payment was made and not returned. I tried to go through the channels you suggested but still no progress at all. This is a company account with over 7 figures going through it every year and it is impossible to speak
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M
(@Mattsty6) reported
@HSBC_UK what on earth is going on with your phone banking today? Got a notification when I tried to log into phone banking this morning saying something about not being able to log in due to confidentiality now been on hold for 2 hrs.
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Robin Rimbaud - Scanner
(@robinrimbaud) reported
@NaturallyWells @HSBC @HSBC_UK They responded on Twitter to ask them to contact them, which I immediately did and they said they could not help me. Arguably the most useless 'customer service' EVER!
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Emma Arrowsmith
(@emmaarrowsmith3) reported
@HSBC_UK Been waiting on hold for a customer service advisor for 45 mins. Could you please advise how long the wait currently is so I can decide whether to hang up or not? Thanks.
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Robin Rimbaud - Scanner
(@robinrimbaud) reported
@Banabila @HSBC_UK FIVE days later and I'm currently on hold to another department, having spoken with two other departments who cannot help me. Honestly, I'm just despairing right now...
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Abdul Hai
(@AbdulHai23) reported
@_aaroncater_ @HSBC_UK They have had more problems than others like Nationwide and the staff insist there are no problems.