Is HSBC down in Huntingdon, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (27%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Joey
(@joey_geoloog) reported
from
Roxton, England
@HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks
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Michael Pastor
(@ProfMykie) reported
from
Cambridgeshire, England
I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧 John 🇬🇧 Freedom 🇬🇧 Independence
(@jallen1947) reported
@pcardno @MartinSLewis @HSBC_UK Yes I Found this an issue, I did notice a Decimal Point at the Bottom left, Which Worked, there could have been a Warning..
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Steve Forster
(@SteveFo93693852) reported
@HSBC_UK trying to resolve internet banking issue; been waiting 90 minutes for some one to answer. WTF is going on here
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George Hibberd
(@The_Ge_Man) reported
@HSBC_UK locked out of BIB as no SMS code was sent for a new sec device cant get help online and now been cut off.
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Lesley Hayes
(@Woofh) reported
@RevRichardColes @LloydsBank I've just been cut off after over an hour on hold to @HSBC_UK. At calling them at their request. After them not replying to emails they asked that send them. Dreadful service.
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加藤さとし
(@tanbonokusa) reported
@Bensiboy @HSBC_UK I also experienced this, i contacted support service and they didn’t do anything about but @mahajersey2 on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:
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George Hibberd
(@The_Ge_Man) reported
@HSBC_UK is eveyone working at home or hardly working today? on hold over 30min still now answer
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Suzy
(@SDemporium) reported
Guess I’ll be spending another 20 mnutes waiting for HSBC to answer my call after being hung up on before! Fantastic service! @HSBC_UK
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Spvde♠️
(@King_JAZ8) reported
@Bensiboy @HSBC_UK Same thing happened to me few weeks back someone on here recommend @vaezil he help me recover my locked account In 30mins. His an expert.
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Ben Jones
(@Bensiboy) reported
@HSBC_UK your update has now locked me out my own account. Any help would be greatly appreciated. Thanks for the heads up on this…. Very dissatisfied.
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Wendy
(@jasperkitten) reported
@HSBC_UK How long do you expect business banking customers to hold on the phone? My security device is dead and I can't access online banking. I'm 30 mins in and still no sign of my call being answered because all your "agents are busy". #HSBC