Is HSBC down in Huntingdon, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Michael Pastor
(@ProfMykie) reported
from
Cambridgeshire, England
I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.
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Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Joey
(@joey_geoloog) reported
from
Roxton, England
@HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Amit
(@Amit51964550) reported
@HSBC_UK Dear HSBC UK team, I have been trying hard to reach out your dispute team on 03455873402 (I have an existing dispute which looks like is being considered for section 75C) and nobody ever picks up the call. I have waited hours and hours. As if there is no one to help !!
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Mathew
(@mat711) reported
@HSBC_UK I appreciate what you’re saying about other branches but I’d rather support a bank who are supporting my local town and not travel to another.
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Michiel Dethmers
(@mdethmers) reported
@HSBC_UK 5 months later and the same thing is happening. Why is this still an issue
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Wink Lorch
(@WinkLorch) reported
@HSBC_UK How can this be happening yet again that your app and your website are giving problems with login? this has been happening on and off for months. Frustrating when super important bills to pay and transfers to make. Please sort this ASAP.
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Golden Scroll
(@GoldenScroll2) reported
@HSBC_UK @HSBC - Oh, sorry PS - no I did not take a 'screenshot' of the caption telling me my new card would arrive within 5 - 10 working days, as 'Oh I must take a screenshot incase @HSBC don't send it' was not a thought that cropped into my head, funnily enough
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alex
(@lillmissd) reported
@The_JamesJordan Don’t go with @HSBC_UK they have shut majority of their f2f banks. They have **** my nearest 3. Yorkshire Building society do, we opened an account for our 2yr old with them. So far we have no complaints.
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Leon-The Lord of The Revel
(@Genji_bow) reported
I Just had a thought for @HSBC_UK customers, if they have the mobile app- could there be a way for them to use their funds via the app to make purchases while a new card is on its way- i mean it would help if there was a way.
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Ann Hope
(@0211bbwoman) reported
@HSBC_UK my husband has been waiting since 13/1 for a response to his business banking online issue. Ringing is now a daily occurrence but no joy
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Heather
(@Heather67196204) reported
@HSBC_UK my mobile app is not working for a few days now, I kept on getting error message.
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louise 🍃
(@louise_crossing) reported
@HSBC_UK opened HSBC current account back last November, did all the eligible criteria needed and I am certainly a new customer. I am yet to receive my £200 switching bonus you promise. The messaging on the app is awful and everyone I get disconnects after one message and no help