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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (62%)
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Website (14%)
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Login (14%)
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Withdrawals (5%)
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Transfer (5%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Johnson
(@rachel_kj) reported
Hey @HSBC_UK your office is saying it never got our release of funds request last Tuesday. You are refusing to expedite the new application today and thus are likely to cost us over £8k in stamp duty for YOUR system error. Not cool @BBCWorld @guardian
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KarliStorm
(@StormKarli) reported
@DrSelvarajah @DrSimonHodes for info @HSBC_UK now offer a No Fixed Address bank account. Should also help others like people leaving abusive relationships where economic/financial abuse has been one of the forms of DA included
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Hardeep Nagi
(@HardeepNagi1) reported
@HSBC_UK one of worst customer services ever. Tried calling and was in queue for 30 mins, call was then picked up and immediately hung up, same second time. No wonder you had to close to branches, i have moved all my accounts already except one which i will do soon
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Nobody Important.
(@UKWolfy) reported
@HSBC_UK you guys break the app again? Just cycles back to the login screen after saying success. (android)
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Kate O'Connor
(@kateoconnor) reported
@HSBC_UK I’ve been on hold for 45mins and Live Chat can’t help - urgently need to speak so someone, please advise!
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Gary Short
(@gaz_short81) reported
@HSBC_UK To see if they had an update on my case. The team informed me that they hadn’t heard from the other bank and would raise this with her manager. It is now 15 days since my call. I still haven’t had any further information. In total it’s now 63 working days since I report it.
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Phil Dixon 🌳⧖ #FBPPR
(@DrPhilDixon) reported
@HSBC_UK @Stonewallhousin … but back to your actual business, do you help these people without fixed address to open a bank account?
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Lisa McIntosh 🌱♠️🌈🖤
(@LisaMcVegan) reported
@HSBC_UK Hi, I have a query. I went to the ATM machine for a balance and it showed two balances. Are they from the same account or is the bottom one from my savings account? I’m worried as the amount is not what I have in my savings account. Please help. Lisa
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Si 🇬🇧❤️🇺🇸
(@fattyx7) reported
@HSBC_UK has the worse customer service I was on hold for over an hour and when I finally got though the agent couldn’t be bothered to help me. She put me back on hold then hung up!
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lucyloo252
(@lucyloo2521) reported
@HSBC_UK thank you day what a heap of junk !!! As a valued customer I’ve spent hours and hours trying to resolve issues and being passed form pillar to post