Is HSBC down in Huntingdon, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Michael Pastor
(@ProfMykie) reported
from
Cambridgeshire, England
I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.
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Joey
(@joey_geoloog) reported
from
Roxton, England
@HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@jbnewq) reported
@bd_marker @HSBC_UK Great work???? Took them a week to fix it! The worlds local bank….no branches left and an app that blocked account access for a full week!
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Moofs
(@angrymoofs) reported
@HSBC_UK 42 minutes on hold waiting to get an answer as to when I was informed of a decision ref my mortgage that directly effects my credit profile without my consent. I’d imagine you have better service to the Mexican Drug Cartels
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jma
(@jma901071) reported
@HSBC_UK The service lines generally are useless. When I called it required me to key in account number or account manager which I have no idea as the bank account is in the process of creation. I can try again
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the5krunner
(@the5krunner) reported
@HSBC_UK @markeybeemusic sorry guys you're wrong. the First direct banking app doesn't work with ios15beta.wait a minute. FD is owned by hsbc. will you only support ios15 only when it is formally released ?
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Fzeroone
(@Fzeroone2) reported
@HSBC_UK Apparently, one can only use this number for the matter to which it relates. Why is there no other alternative method of contact? It's now 67 minutes & no answer. My call is clearly NOT important to you. #HSBC #poor service @financialombuds
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ً
(@oj6mes) reported
@HSBC_UK hi, i got my student debit card today and i’m trying to get into online banking, i never received the telephone security number though, can you help me with this?
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Leon Spence
(@TheLeonSpence) reported
In my spare time I’m fortunate to be Chairman of Trustees of a small charity in the village where I grew up. I’ve been Chairman now for 4 years and I can honestly say I’ve never encountered such appalling customer service as @HSBC_UK. They seem to encourage charities to fail.
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iain c
(@c_iain) reported
@HSBC_UK hi my account has been frozen due to a credit from a possible fraudulent account, why can I not get my salary when I visit my branch? Not happy with the service, in fact there isn’t one, please advise…
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John Holt
(@johnholt44) reported
@HSBC_UK Turns out it was a problem with the interface between Quickbooks and HSBC. I managed to fix it in the end.
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yvonne gw
(@yvonnegw) reported
@HSBC_UK tried moving app to new tablet after issues with app on phone. Now account is locked and refuses to let me login. Can't use my physical key card as battery has run out. Going round in circles online and on telephone support and losing will to live. Please help.