Is HSBC down in Huntingdon, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (26%)
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Website (10%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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John Bevan
(@JohnLBevan) reported
@HSBC_UK Thanks Tijianne. The site itself works; it's just links which had worked a few weeks ago no longer work as the site's been rewritten, and users using bookmarked links rather than going via the site's root page & navigating through the links get issues / without helpful redirects
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Sam Townend
(@djsamtownend) reported
@HSBC_UK the WORST bank I’ve ever had the misfortune of dealing with. Business account locked since 19th Dec; no access to funds despite still taking money in. Daily phone calls, keep being told different updates from agents. Beyond ridiculous - how do you expect us to operate??
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Saeed Anslow
(@AnslowSaeed) reported
@HSBC_UK Business Banking - I have tried to resolve 5 International receipts for over a month inc 5-6 hours on calls. You keep rejecting the receipts (with no reasons). No Business banking managers exist & telephone banking have failed to resolve and are a waste of time. Help!
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RG
(@Ginnybin25) reported
@HSBC_UK I’ve been logged out of my account and I can’t generate a security code to help me log in somewhere else and update my details. I’m locked out of my account and I really need access to it. Please help.
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Gea 🦋🔮
(@xoGEAxo) reported
@HSBC_UK I’ve been waiting to speak to someone for over 35 minutes, my switch failed but no one told me. So unhappy. Please can someone help?!
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Andrew
(@AndrewRodsley) reported
@HSBC_UK have you tried dealing with yourself recently? It’s impossible to resolve the simplest of queries. Nobody is able to help, and the call centre put me on hold just before closing!
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paul jones
(@Paul06Jones) reported
@HSBC_UK That’s the exact reason I was trying to call daily for over a week to no avail. Over 30 years banking with HSBC the service is now an all time low. Will be considering a total change not just for savings!!!
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Priya Mitchell
(@MitchellPriya) reported
@HSBC_UK customer service front desk Luke at your Manchester Exchange Street Branch is not only unknowledgeable but also unable to find out an answer, only signpost to Experian. I’m still waiting to speak to a manager. Is this really HSBC customer service?
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METAMORPHTATE
(@MetamorphTate) reported
@HSBC_UK my wife has been waiting 2 months now to receive her replacement debit card… you somehow lost the first replacement and gave no reason for it and she has been waiting another month for the next one… this is absolutely ridiculous and has caused endless problems for us!
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Steve Dawson
(@steveapd900) reported
@HSBC_UK crap service today, spent 2hours in a queue to finally get cut off without speaking to anyone….