Is HSBC down in Huntingdon, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Isla
(@aLazyrider) reported
@Auroradobro @HSBC_UK See if they respond to your tweets tomorrow. If they don't repay your loyalty with some basic customer service then would seriously consider, at least when you can, changing banks.
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Aurora
(@Auroradobro) reported
@aLazyrider @HSBC_UK Don't know when I can get to a branch. The hours are so short and I am working .
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Scott Jackson
(@ScottyJacko92) reported
@HSBC_UK Hi there, I am trying to login to my mobile banking app since I have a new phone and have been logged out. I have tried sending 4 or 5 activation codes to my mobile number and have not received any text messages with a code? Please help.
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Sham
(@WellMedicSham) reported
@HSBC_UK any idea on when your app will start working?!!
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becky
(@beckdeep_) reported
@HSBC_UK my credit card has completely disappeared from my online banking… please help
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Clare
(@PollyPissypants) reported
@HSBC_UK i think your app is down
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Robert Sheppard
(@rob_shepp) reported
@HSBC_UK Well not really no it doesn’t help. When will the app be updated? I can’t understand why hsbc are behind on this when it’s so important for customers day to day running of their businesses.
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Christopher Anton
(@GBRChris_A) reported
@scullinggirl @HSBC_UK It's bloody ridiculous @HSBC_UK. You have twoce frozen our main account and forced us to close down an account we were using for fund raising. Yet your charges are ever rising.
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Jill Mears
(@jillmears69) reported
@HSBC_UK what an absolute joke, dreadful service, should have gone elsewhere
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the pompey pope
(@thePompeyPope) reported
@HSBC_UK You may appreciate the inconvenience but your bosses don't. Could you please explain what logging the issue would actually achieve please? I mean for the customers like me. Will it reopen my branches previous facilities & services? Or does it just make your KPI etc look good?