HSBC

Is HSBC down in Huntingdon, Cambridgeshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Huntingdon, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Huntingdon, Cambridgeshire, England 12/02/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Huntingdon, England

Latest outage, problems and issue reports in Huntingdon and nearby locations:

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • m5rcc Max (@m5rcc) reported

    @sarahbeeny @HSBC_UK What do you expect from a bank that came 14th (out of 15) in customer service?

  • ActuallyKurt 𝒦𝓊𝓇𝓉 (@ActuallyKurt) reported

    Tried to talk to @HSBC_UK about how the card they sent me doesn't worked and their help centre is such a frustrating lump of arse I think I'm just going to move bank instead

  • GordonA6 Gordon Allan (@GordonA6) reported

    @HSBCUKBusiness Please read the tweet. I DO NOT HAVE A BUSINESS. I tweeted @HSBC_UK as the service is ridiculous!!

  • ActuallyKurt 𝒦𝓊𝓇𝓉 (@ActuallyKurt) reported

    Tried to talk to @HSBC_UK about how the card they sent me doesn't work and their help centre is such a frustrating lump of arse I think I'm just going to move bank instead.

  • ewelina84196007 ewelina (@ewelina84196007) reported

    @HSBC_UK I’m done! I’m a new customer. Waiting 9 working days for telephone security number….. I’ve been on the phone for an hour….. Worst customer service and banking ever! I wish I had chosen another bank.

  • AlisonL40278356 Alison Lane (@AlisonL40278356) reported

    @HSBC_UK you’re customer service is shocking, been on the phone for over an hour and no further forward

  • ChrissieLloyd78 Christina Lloyd (@ChrissieLloyd78) reported

    @NatWest_Help Hi Mark, no it's to my own account with HSBC and I've made transfers/payments like that numerous times as details are saved on my account. @HSBC_UK you having issues with payments from other banks?

  • CalbarFFC Douglas (@CalbarFFC) reported

    @HSBC_UK Hi, my online banking app crashes when I open open (unexpectedly quits before the login screen). I have an iphone 6 running 12.5.4, I've tried reinstalling, rebooting the phone etc. Can't log into my bank account which is annoying

  • ferretd69 Phil Davis (@ferretd69) reported

    @HSBC_UK Your new website design is next to useless, and there is no one on the chat, just auto response

  • Bobajobbob Bobajobbob (@Bobajobbob) reported

    @sarahbeeny @HSBC_UK I’ve been with HSBC for 35 years and historically they have been great. Since covid their customer service has dropped off a cliff however and is currently non existent. I’ll be leaving.