Is HSBC down in Huntingdon, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Joey
(@joey_geoloog) reported
from
Roxton, England
@HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Michael Pastor
(@ProfMykie) reported
from
Cambridgeshire, England
I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Tess Hope
(@TessHope3) reported
@HSBC_UK It is working on another browser. Why does your website not offer any link to find "recent transactions" when a customer logs in? Statements from last month or last year are not what most of us are looking for.
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MOUAZ SALEH
(@MOUAZSALEH3) reported
@CyberProtectUK I was scammed by a person named Martin Robert using a fake company and a fake bank account in HSBC_UK and i transferred 7500 euros to buy his car but there's no car or mony at all please help me
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DMJ 🇺🇦 🇯🇴
(@spiralout77) reported
@HSBC_UK why do you have to make it impossible to reset your account? I will be switching as soon as possible.
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Claire Hughes
(@theclairehughes) reported
Anyone else struggling to add a new payee via @HSBC_UK mobile app this weekend? Been trying for 24 hours now. Payee details match, all good, until confirmation screen where I get 'this service is temporarily unavailable, please try again later'. Payments to others fine. Bizarre.
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Mel North
(@MelliferaMel) reported
@HSBC_UK @TessHope3 I’m having same trouble. Cannot login online, tried two different devices/browsers, refreshed cookies. Says “system error”
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Will Lloyd
(@runwgl) reported
@HSBC_UK I've now been locked out. Please help!
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A doer
(@itsAduke) reported
@HSBC_UK I just want to be able to go on my app and request my up to date statement. You're frustrating me 😭 Fix this on your app. I know it's possible cos I do it on my Lloyd's app. Why am I waiting 1 full calendar month? There are times I need to present proof of fund.
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Atif
(@Atif_LFC) reported
@HSBC_UK is your Mobile app encountering problems as can't log into it??
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Will Lloyd
(@runwgl) reported
@HSBC_UK Hi, I've just reinstalled the app and now I can't generate a security code and my password doesn't seem to work. Help??
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Eddie Ashburner
(@Eddie_G0EHV) reported
@Ianbmrt @MX5AKA @HSBC_UK Good luck finding one, our group had the same issue virtually - small trustee accounts scrapped.