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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Huntingdon, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Huntingdon, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Huntingdon, England

Latest outage, problems and issue reports in Huntingdon and nearby locations:

  • joey_geoloog
    Joey (@joey_geoloog) reported from Roxton, England

    @HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks

  • diegor
    Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.

  • diegor
    Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2

  • ProfMykie
    Michael Pastor (@ProfMykie) reported from Cambridgeshire, England

    I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.

  • dolcevitatoo
    Lesley Thompson (@dolcevitatoo) reported from Cambridgeshire, England

    @HSBC_UK total frustration in lack of understanding in customer service this evening!

  • diegor
    Diego Russo (@diegor) reported from Cambridgeshire, England

    @Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?

  • diegor
    Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.

  • diegor
    Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.

  • diegor
    Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • jj_Notice
    jjNotice (@jj_Notice) reported

    @EXCEL @HSBC_UK Could even trade 369 for Bin and upgrade support to Hyli for even more LPL style fighting

  • GoldenandSheen
    Sheen (@GoldenandSheen) reported

    @HSBC_UK Extremely concerned, I've been a victim of a scam, you investigated and found evidence of fraud and yet today one of your agents called me and was exceptionally rude. Can someone help please, I'd like to escalate the matter. I've been a customer for years, surprised.

  • PhilBird19
    Phil Bird (@PhilBird19) reported

    @Rantsofus1 @HSBC_UK @PostOffice I tried Nationwide and they offered to swap or deposit into an account for me, just a bit confused as to why HSBC or the Post Office couldn’t also provide this service?

  • cardiijolliest
    Anthony Jones (@cardiijolliest) reported

    @HSBC_UK I have tried to log on to my business account but receive the message that the server is not available. Your website says that online banking is working normally. Is there a problem?

  • JillSR
    Jill Richards (@JillSR) reported

    @HSBC_UK extremely painful call with hsbc this morning. 48 min trying to deal with my disabled daughter’s affairs. Dreadful service

  • MorganMF9867
    Mark (@MorganMF9867) reported

    @HSBC_UK dreadful combative approach by complaints handler Monica. You get my tax status incorrect, as I'm only the POA on my brother's account, then blame me for your error. It's taken since Oct 2025 to get here. Help @financialombuds

  • MissAshleighP
    Ashleigh Pirie (@MissAshleighP) reported

    Desperate measures but has anyone had to deal with @HSBC_UK ? Their app is the appalling, unless their strategy was to make it the most anti-user friendly app, then give them an award! I just wanted to make a payment. *******! #HSBC #uxdesign

  • HeidiHowarth5
    Heidi Howarth (@HeidiHowarth5) reported

    @HSBC_UK It is totally wrong to offer a refund and withdraw monies from our @stripe account when no evidence has been provided by the customer. While this investigation goes on, they have the goods of which they still use! It’s a false claim making it fraudulent.

  • Seana_clarke
    seana clarke (@Seana_clarke) reported

    Banks used to value loyal customers - literally got off a phone with @HSBC_UK customer service and was told there is no benefit of my having a HCBC account - that hit a spot - now to shop around after 10 years

  • Jardin_Design
    Janine McMahon (@Jardin_Design) reported

    @HSBC_UK trying to find the nearest full service branch to this post code NP8 1PN - there doesn't appear to be one anywhere - yes I checked