Is HSBC down in Huntingdon, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Login (25%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Michael Pastor
(@ProfMykie) reported
from
Cambridgeshire, England
I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Judith Moeckell
(@judithmoek) reported
@HSBC_UK I am a premier customer and had to undergo the most horrendous experience trying to get a tiny increase in my mortgage. Never have I felt so victimised or undervalued. Totally disgusted in HSBC
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Lee
(@owens_lee) reported
@Chelseachemist1 @HSBC_UK Thanks. Might be the only way I can access online banking until they update the app. It's always the same and it's the only app that tends to crash every time.
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Simon Carlyle
(@Simoncarlyle) reported
@HSBC_UK kinetic app authentication error
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Cath Ogilvie
(@OgilvieCath) reported
@HSBC_UK just spoke to an agent in customer service who was no help I need someone in hr who can change the details of my bank where my redundancy pay is to be paid can someone provide me with a telephone number
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Indy Singh
(@singh_indy) reported
Been attempting for months to put right the mess you have created ! Have the standards fallen that bad ? You closed a charity account with no permission and have made it almost impossible for these elderly ladies to reopen one! #hsbcuk @HSBC_UK #shameonyou #paulalumsdaine
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Indy Singh
(@singh_indy) reported
@HSBC_UK It’s been 6 months - I don’t like your chances of actually getting someone to pull their finger out and get something done! It’s a women’s support group - you guys got no heart - Bad enough what you’ve done let alone not rectify it ASAP #milangroup #southampton
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OsmanSamLtd
(@LtdOsman) reported
@mariusfanu @HSBC_UK I have the same issue every year sadly!!
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Cox & Company People
(@PhilCoxSurrey) reported
@HSBC_UK hi is online business banking down on iPhone app?
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Lee
(@owens_lee) reported
@HSBC_UK Hi. I upgraded my iPhone to iOS 15 beta and the HSBC app just crashes, which I knew could happen. I presume this will be fixed later down the road, but how do I access online banking if I can't get to my secure key? Is there a way? Thanks.
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Akerov
(@Akerov1) reported
@HSBC_UK Hi there apparently your systems are down...once again this is terrjble customer service can never win with you guys