Is HSBC down in Huntingdon, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (64%)
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Website (15%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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blitzy
(@bmthblitzer) reported
@HSBC_UK after an issue which was your fault I was told I'd be contacted as priority. Now nearly a month on and I'm spending my Saturday having to go over the same issues again. This couldn't be more disappointing and I'm really assessing if this is what I want from my main bank.
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Claire Arthurton
(@Clairearthurton) reported
@HSBC_UK my daughter has opened a student account on 16/9. She hasn’t received her telephone banking security number which she needs to set up mobile banking. She has called customer support x 2 and is told it will come in the post. Help!
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Michael Maccorquodal
(@MMaccorquodal) reported
@HSBC_UK @HSBC had my business bank account completely locked down for over 24h by your fraud team for no apparent reason. Not acceptable, especially at this time of the month- my staff have no wages, this is absolutely crazy! I cannot run a business in this way
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Scott H⭕️DL
(@ScottHODL) reported
@HSBC_UK hi - where do I get my telephone banking security number as a new creditcard holder? So I can get access to online banking
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Jamie Nelson
(@JamieNelson7) reported
@HSBC_UK I’ve been on hold to your business help line for hours. What’s going on ? You keep saying my call is important but I’m becoming a little doubtful about that
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Kate Elsworth
(@ElsworthKate) reported
@HSBC_UK has there been any progress in the issues with the banking app? I am using iPhone SE with iOS 14.7.1 and still crashing. It’s limiting my ability to make payments and transfers and increasingly difficult.
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Jose David Edid Garc
(@EdidJose) reported
@HSBC_UK my wife bought an iPhone 13 and the app is not allowing her to activate mobile banking. We even tried via getting a code posted to our address and still didn’t work. Is this a known issue? What can we do?
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Abby
(@musicgirl2002uk) reported
@HSBC_UK the hsbc app keeps crashing on my iPhone! Is there currently problems with the app?
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Stef Stelea 👩💻
(@stefstelea) reported
@HSBC_UK good morning HSBC! I’m trying to enable mobile banking after my account being locked, I need the digital secure key sent to my mobile but I’m not receiving any text messages. Please help
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Tom Hallam
(@thomashallam) reported
@Clairearthurton @HSBC_UK same problem over here. no tel banking pin sent out in the post in nearly 2 weeks? account now locked.. calling them now but on hold for 20 minutes already