Is HSBC down in Huntingdon, Cambridgeshire, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (56%)
-
Login (27%)
-
Website (10%)
-
Transactions (5%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
-
Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
-
Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
-
Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
-
Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
-
Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
-
Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
-
Michael Pastor
(@ProfMykie) reported
from
Cambridgeshire, England
I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.
-
Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Louise Burkinshaw
(@LouiseBurkinsh2) reported
@hodskeg @HSBC_UK Yep. Very slow and not intuitive. If its not broke don't fix it
-
David
(@David38691033) reported
@HSBC_UK Why wasnt notification of the problem posted on your website or mobile app, all your service status indicators where green when clearly you were aware of the issue?
-
Fiona Malone
(@FionaMalone9) reported
@HSBC_UK terrible service cut off twice whilst on hold for the fraud department. On hold for hours.
-
Amanda Devol
(@Amandadevol085) reported
@bentasker @HSBC_UK I was recommended to @Germanzuppo they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅
-
Richard Gray
(@zumojuice) reported
@HSBC_UK Actually, I was having issues on the main website with existing payees but working now thankfully. Thanks for the update, Kris
-
Grumpy
(@GrumpyOleGit86) reported
@HSBC_UK currently in a lengthy queue at your Southend branch. Is this your idea of customer service?
-
priti
(@pritiparikh73) reported
@HSBC_UK Worst customer service. I have been trying to close my business bank account for the last five months, multiple phone calls where I had to wait an hour and sent in the paperwork ages ago. So disappointing.
-
Stephen
(@Stephen85682433) reported
@HSBC_UK @jilekchan I also asked the same question on 7Jan. They replied with 10 working days for the mail delivered. When no mail received so far and asked again, there is no reply.
-
Spin
(@Monkey__hanger) reported
@HSBC_UK Please can you provide me with an email address for the mortgage service centre so I can send documents that can’t be sent by fax.
-
Melanie
(@xBelle81x) reported
Think it may be time to look for a new bank. Since the @HSBC_UK mobile app 'update' many customers are unable to use it and all the support 'fixes' are basically the customer trying various methods and spending time trying to resolve what wasn't their fault #HSBC