Is HSBC down in Huntingdon, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (26%)
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Website (9%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Kite
(@tomwkite25) reported
@HSBC_UK your business support is a total disaster! Not only do I get a letter advising of 1300% bank fee increases, I then have to spend over an hour and a half on hold waiting to discuss it and then being cut off! This has now happened 4 times today. Please sort it out!
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N
(@xcvbnm1717) reported
@HSBC_UK absolutely fuming, since I’ve updated my iPhone ios I am unable to use my app, can’t speak to anyone online as I have to log in which is impossible! Can’t get through on the phone as the queue is too long! Tried various times! I’m stuck as i can’t transfer money!!
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Abi Beadle
(@abimac84) reported
Worst customer service I’ve had in years. Completely unhelpful plus security to get to talk to anyone on the phone is absolutely insanely frustrating.There’s security and then over the top.@HSBC_UK as soon as I eventually get my replacement card I’m transferring.
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Jo Dreamweaver
(@Dreammeditation) reported
@HSBC_UK I am currently speaking to customer service! My email is valid and my mobile number is valid but no one is helping!
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Gurminder Bhogal
(@Gurminderb) reported
@HSBC_UK Oh for **** sakes, everyone jump on this bandwagon
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Restore freedom
(@Anti_Kalergi) reported
@Cantabulous1 @Thin_As_Lizzy @HSBC_UK ....above the indigenous Nigerians, would you support that situation? You'd probably refer to the British Nigerians as colonialists.
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Becky Adams
(@b3ckyadam5) reported
@HSBC_UK We will call now. We are not a HSBC customer so that rang the first alarm bell!
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Jez Dolan
(@jezdolan) reported
@HSBC_UK if you are unable to help anyone with an account enquiry via Twitter why on earth do you have a Twitter account. Your customers service is dreadful
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Dean Vipond
(@DeanVipond) reported
@HSBC_UK Hello, I have just updated my iPhone 7 to iOS 15.1 and now the HSBC app crashes on startup. I can’t use banking through a browser either because I use the app as a secure key. Is there any other way to access my services? I need to transfer some money ASAP. Thx.
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Dan Higuita
(@dan_higuita) reported
@HSBC_UK you’re online all is awful, you’re reset function doesn’t work and you can never get in contact. Worst bank…need to move after 10 years of shite!