Is HSBC down in Huntingdon, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Michael Pastor
(@ProfMykie) reported
from
Cambridgeshire, England
I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@swingfie92) reported
@HSBC_UK Monday: I spent an hour with one of your agents transferring my savings to a new account. Today: log on to discover that the transaction has been reversed. Your app & internet banking is down & your phone lines closed. You have effectively stolen all of my money. WTF.
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Pierre Paoli
(@pedrobrazoul) reported
@HSBC_UK how come your mobile app has now stopped working on iphone6? Very frustrating considering now you need the mobile app to log in online! Please dm me asap.
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Aaron Cater
(@_aaroncater_) reported
@HSBC_UK I have phone your support team and they have deregistered me from digital banking and I’ll reregister. they said phone back if it didn’t work.
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swmi
(@mital_swati) reported
@HSBC_UK have just spent more than an hour being shunted around from one department to another by HSBC customer support. I am locked out of my account for better part of the week. Time to take my business elsewhere.
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Richard Armour
(@rarmour) reported
@Ian_F_Campbell @HSBC_UK They sent me a standard ‘how was your experience with us today’ feedback questionnaire. And I scored it 0/10, then wrote about my issues In the Any further comments box. Got their attention …
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Lucy Nuttall
(@lucynuttall89) reported
@HSBC_UK OTPs not working? Tried 3 times last night, didn't get a single text. Yes my phone number is correct. Need to pay removal services urgently!
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Grace
(@Grace78206274) reported
@Gertrudemo81 @HSBC_UK HSBC is not only down in the UK, for the past 3 days in Mexico City I've been trying to withdraw money from my investment account.
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John Patterson
(@John00Patterson) reported
@HSBC_UK My mobile app won’t open so I’m trying to log on via my computer. Can’t do that because I need to use a code which goes through the app!! What a stupid system. Can’t call anyone to help because lines close at 8pm. Can’t generate an online chat without using the app!!! 😡
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Sr Mitch 💙
(@sistermitch) reported
@HSBC_UK Just so that you know Bjorn. This number also won’t help me. They won’t issue a new telephone banking number. I have to physically take my mum to the bank to sort it out
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Ilona McKie
(@IlonaMcKie) reported
@MartinJKeatings @HSBC_UK Also having problems and have done for 3 weeks now. It won't scan the cheque. Poor functionality