Is HSBC down in Huntingdon, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Login (26%)
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Website (10%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Joey
(@joey_geoloog) reported
from
Roxton, England
@HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks
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Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Michael Pastor
(@ProfMykie) reported
from
Cambridgeshire, England
I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Prashant kulkarni
(@Prashantkulkrni) reported
@HSBC_UK how to reset telephone banking security number bcz i call customer care from last 2 days but no answer?? Very bad service 😔😔😔
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Gabrielle
(@ladygabriela14) reported
@the_timtodd @HSBC_UK We’ve been having same issue.. applied on the 8th of August and still no offer yet ..
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Sophie-Rose Corr
(@SophieRoseCorr2) reported
@shimmerheather @HSBC_UK This has happened to my account, was the problem rectified??
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keith galley
(@keithagalley) reported
@HSBC_UK what is the easiest way to get copies of my commercial mortgage statements? It seems an impossible task?
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Matthew Smith
(@TheFifthSmith) reported
@HSBC_UK is there a problem at present? I have been locked out of my account having entered the passcodes generated for me, and now can’t reach your mobile number to sort the issue.
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Amanda Bishop
(@AmandaB74458934) reported
@HSBC_UK holding for ages. Not getting sec checks on app when using my cc so can’t give codes. Who can help?
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McCarthy
(@MissFrankieBird) reported
@HSBC_UK is there an issue with telephone banking still not been able to speak to an agent. It’s been in excess of 40mins
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Dan Yarrow
(@YarrowDan) reported
@HSBC_UK Waiting to speak to someone on HSBC advance telephone banking line for +25 minutes! Is anyone working today? Your telephone banking used to be great, always huge wait times these days. I use the app, but this needs a conversation + you’ve closed the local branch 🤯
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Lou Doyle
(@LouiseMesma) reported
After 4 wasted calls and a trip to the bank with @HSBC_UK its very clear why they rank so poorly for service. Nothing ever gets solved first time.
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ionCube Ltd. 🌐
(@ionCube) reported
@HSBC_UK Also, given that the D in PDF stands for "Document", it is redundant to start the name of a pdf with "doc-". And issues are elsewhere too, such as edmsdownload.pdf for a statement download. A total fail being non-unique and lacking "HSBC", a date, and that it's a statement.