Is HSBC down in Huntingdon, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (25%)
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Login (9%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Huntingdon, England
Latest outage, problems and issue reports in Huntingdon and nearby locations:
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Michael Pastor
(@ProfMykie) reported
from
Cambridgeshire, England
I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lightning Services
(@HarleyTales) reported
Trying to get ball DDs etc up and running ready for January. Meanwhile the silence from @HSBC_UK Help Desks etc is as disgusting as their holding on to the balance of our Business account. Withholding access to our credit balance whilst insisting on a parting of the ways is
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David Gillings
(@david_gillings) reported
@HSBC_UK think you specialist team have shut down for Xmas. Hope they have a better one than me and my family. Lost over 10 hours trying to sort this.
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jen725
(@jen725) reported
Has anyone else with @HSBC_UK had issues with @AmazonHelp since the credit card thing - my debit card keeps getting refused! No idea how to fix this
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Simon & Sian
(@DavisonandBrown) reported
@HSBC_UK If you continue to shut local banks,Cardiff Bay,Maesteg,Barry, Any chance both your online & phone customer service could improve? Rude,unhelpful,unapologetic 6hour nightmare yesterday. Dreadful Customer Service !
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Matt W - Webster
(@MattWWebster) reported
@HSBC_UK I can’t see a link in your last message. You mean the link start grp.? That just goes to your main website
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Richy Cuddles
(@Richy52787692) reported
@HSBC_UK @nationaltrust Why do you invest in fossil fuels? Do you still launder money as I have billions I need to keep away from the UK tax payer, can you help?
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Lightning Services
(@HarleyTales) reported
@HSBC_UK Help has failed to respond to DMs that they say they're available to 24 hours a day. Did reach out requesting an email when they picked up our public twitter complaint a few hours latter. This too goes unanswered over 24 hours later. New account opened with another Bank
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Georgina
(@gina1_x) reported
@HSBC_UK My credit card is also with HSBC! I will call up customer services. Thanks
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Phil ONeill
(@PhilONeill1330) reported
@HSBC_UK I would like to raise my concerns about thE new HSBC mobile banking app which I think is shockingly bad, and does not service my needs. As a Premier bank customer I have twice tried to raise my concerns via chat session without success and your CX is seriously lacking!
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Akta Chauhan
(@Akta14) reported
@HSBC_UK ABSOLUTELY HORRENDOUS CUSTOMER SERVICE ON THE PHONE TODAY. Wasted 1 hr on a call and issue not resolved. I want a call back from someone who will sort it today