HSBC

Is HSBC down in Huntingdon, Cambridgeshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Huntingdon, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Huntingdon, Cambridgeshire, England 01/15/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Huntingdon, England

Latest outage, problems and issue reports in Huntingdon and nearby locations:

  • dolcevitatoo Lesley Thompson (@dolcevitatoo) reported from Cambridgeshire, England

    @HSBC_UK total frustration in lack of understanding in customer service this evening!

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?

  • ProfMykie Michael Pastor (@ProfMykie) reported from Cambridgeshire, England

    I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.

  • joey_geoloog Joey (@joey_geoloog) reported from Roxton, England

    @HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • HowittChris Chris Howitt (@HowittChris) reported

    Disgusting service @HSBC_UK - an hour on the phone for the man on the end to hang up 👍🏻

  • PrestwoodTruth Prestwood Truth (@PrestwoodTruth) reported

    @HSBC_UK Is your Business Banking site having login issues? I can't log in right now.

  • Cezz11 Cerys (@Cezz11) reported

    45 mins and counting on hold to @HSBC_UK @HSBC and to an 0345 no. Customer service at it's best... #ithinknot #poorservice

  • simonnread simon read (@simonnread) reported

    @CallOutFraud @HSBC_UK Branches are dying out for a reason but if you've provided a service for years, then withdrawing it to save money is clearly not about good customer service

  • simonnread simon read (@simonnread) reported

    @RedCircleFP @HSBC_UK So people were going, but they decided providing the service was too expensive.

  • BaytreeCatering Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England

    @HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC

  • becaexasperated Becca Exasperated 🏳️‍⚧️🏳️‍🌈 (@becaexasperated) reported

    @HSBC_UK just soent 2.5 hours on “Live Chat” (assistant took 10 minutes to type every one-paragraph response), and on the phone to fraud dept to get a card unblocked. Outstanding service👏🏽😡well done. Have moved pretty much everytjing to @RevolutApp their service is amazing.

  • ConradB81089949 Conrad Black (@ConradB81089949) reported

    Appalled to hear that @HSBC_UK are closing more branches including the two nearest to me. Been a customer since 1983 and although the online banking is excellent I do sometimes need to go to a branch. 25 mile and 45 minute round trip in thefuture 🤬

  • kiran_gupta Kiran Gupta (@kiran_gupta) reported

    @HSBC_UK I’ve been a customer since having Midland account opened for me as a child. Had Premier acc over decade. Today I’m told by tel CS HSBC don’t speak directly to Premier customers anymore so can’t discuss my query about account but tell me they can send closure pack!😲🤯

  • AlYomi2 Al-Yomi (@AlYomi2) reported

    @HSBC_UK Spoke with the customer services yesterday and has asked me to go back to the branch