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HSBC

HSBC down? Current status and problems in Huntingdon, Cambridgeshire, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Huntingdon, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Huntingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 60% Mobile App (60%)
  • 25% Login (25%)
  • 8% Website (8%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Huntingdon, England

Latest outage, problems and issue reports in Huntingdon and nearby locations:

  • diegor
    Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2

  • joey_geoloog
    Joey (@joey_geoloog) reported from Roxton, England

    @HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks

  • diegor
    Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)

  • diegor
    Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.

  • diegor
    Diego Russo (@diegor) reported from Cambridgeshire, England

    @Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?

  • dolcevitatoo
    Lesley Thompson (@dolcevitatoo) reported from Cambridgeshire, England

    @HSBC_UK total frustration in lack of understanding in customer service this evening!

  • ProfMykie
    Michael Pastor (@ProfMykie) reported from Cambridgeshire, England

    I can't imagine how inefficient it was. I was waiting for 10 (they told 5-7) days to set up an account only to find out that they cannot locate my documents. Too much of a hassle @HSBC_UK Such a bad customer service.

  • diegor
    Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.

  • diegor
    Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • maidstone83
    Dᴀɴɴʏ Bʀɪsᴛᴏᴡ (@maidstone83) reported

    @HSBC_UK how do I access online banking with access to my mobile banking app? (Can’t generate a code) your app isn’t working for developer versions of ios15 yet!

  • Denirogers
    DENI ROGERS (@Denirogers) reported

    @martharoberts @HSBC_UK I had to deal with fraud office HSBC last year. Took forever to get through & eventually ended up talking to a lass working from home in Delhi.

  • CjtShadow28
    CJTShadow28 (@CjtShadow28) reported

    I’m thinking of switching banks as every other banking app works on iOS 15 apart from HSBC, and they keep blaming apple when it seems like they are just not wanting to help their user base out! @HSBC_UK

  • mc_simmy
    SimmyMc (@mc_simmy) reported

    @HSBC_UK @Stonewallhousin Can you advise where this statistic comes from? What was the methodology? If it's from Stonewall it will be highly suspicious as they known for queeing stats. Please publish to support this claim. Also what are you doing to support the other 76% or don't they count?

  • BlooThistle
    Windy Miller (@BlooThistle) reported

    @HSBC_UK @Stonewallhousin Pride month ended yesterday. We’re back to general homelessness issues now.

  • kajthon
    kaj (@kajthon) reported

    @HSBC_UK Been with you since 94 for pers + 2x bus acts.After 2day’s experience with call centre I’ll leave.2hr on hold n only 5min actual convo,passed from pillar to post +disconnects.Long holds been going on too long in HSBC now.Fancy recommending bank with better service?

  • krisminime
    Kristoffer Tsinontas (@krisminime) reported from Stockport, England

    @HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.

  • karenj1978
    Karen Moss (@karenj1978) reported

    @HSBC_UK please can you answer your phones! Over an hour later and I’m still trying to get through. Frustratingly web chat said they cannot help.

  • AnkitMakwana2
    Ankit Makwana (@AnkitMakwana2) reported

    @HSBC_UK Thank you very much for your prompt reply and it’s very disappointing that I have to waste half a day chasing up for 10 mins phone call on my day off . Also Aviva doesn’t even know if they are underwriter of HSBC bank whilst customers are diverted to their website .🤷🏻

  • powelly83
    Rob Powell (@powelly83) reported

    @HSBC_UK your staff tell me the can't help and to ring a phone number between 8am-8pm. Only for me to find out that department closes at 5pm and have spent over 45 mins on hold each time. #poorservice