HSBC

Is HSBC down in Highbridge, Somerset, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Highbridge, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Highbridge, Somerset, England 01/01/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (20%)

    Website (20%)

  3. Login (15%)

    Login (15%)

  4. Transfer (5%)

    Transfer (5%)

  5. Transactions (2%)

    Transactions (2%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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HSBC Issues Reports Near Highbridge, England

Latest outage, problems and issue reports in Highbridge and nearby locations:

  • MissSylvester77 Lindsey Sylvester 👩‍🏫 (@MissSylvester77) reported from Burnham-on-Sea, England

    @HSBC_UK your customer service is awful. Asking for something to be sorted, but get told, it should be processed soon, but I don't have the authority to do it here. This happened last year trying to set up a student account too.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • tanveerhabib Tanveer Habib (@tanveerhabib) reported

    Guys, anyone else having problem reaching out to the @HSBC_UK fraud detection team? I have called then like 4 times since yesterday and had been on the line waiting for more then 30 minutes each time.

  • GillWinfield Gil Winfield (@GillWinfield) reported

    @HSBC_UK I have to say your bank has brought my business to its knees, I can’t believe how bad your customer service is! Totally unacceptable phones lines too…Doesn’t anyone care about their customers anymore? Please help? #HSBC #PoorCustomerService

  • IanJamesSeale Ian James Seale (Pureblood) (@IanJamesSeale) reported

    @HSBC_UK Thank you Jack. I have seen, and responded to, your welcome update. I look forward to being contacted by HSBC to notify me that the software fault has been rectified in due course, and I can access my HSBC Internet Banking again.

  • ThomasWinfields Thomas Winfield (@ThomasWinfields) reported

    @HSBC_UK the problems I’ve had with you sorting my business account has been a disgrace. I can’t wait to move away from you!

  • themoaningbible The Moaning Bible 😎 (@themoaningbible) reported

    @HSBC_UK are you having phone problems today as this is the FOURTH person I've called and has hung up the call.... #lazy

  • IanJamesSeale Ian James Seale (Pureblood) (@IanJamesSeale) reported

    @HSBC_UK did it again. After removing Fast Balance from the Mob App without notification, #HSBC have now removed physical Secure Key access from the Mob App, again without notice, forcing users to use DSK, locking me out of Int Banking. 3 hrs on the phone today, still not fixed.

  • DamienK08 Damien Kellerman (@DamienK08) reported

    @LewisLudlam @HSBC_UK I moved away from them last year after banking with them for over ten years. There service is horrendous!

  • simonlevans simon le vans 💙 (@simonlevans) reported

    @HSBC_UK It just suddenly wanted a password instead of a thumb print. I’ve - eventually - spoken to someone on the phone. I wondered if it was yet another IT ****-up. The amount of times you tweet that online and app banking are down must be quite embarrassing.

  • KanjiPuja Puja Kanji (@KanjiPuja) reported

    @HSBC_UK inexplicably appalled at resolution times at HSBC. You made an error on my credit card account from which you debited monies instead of crediting. I, the customer noticed and raised this in October. It is now March and it is STILL not resolved.

  • iturkeysaladboy iamturkeysaladboy (@iturkeysaladboy) reported

    @HSBC_UK To keep the #lies going I was told in @HSBC_UK branch yesterday that your Advance #CustomerService phone line is open 24 hours a day. I called 3 different phone numbers as listed on your site at approx 20:45 to activate my online banking. Outcome? Lines we’re closed. Seriously?