HSBC

Is HSBC down in Highbridge, Somerset, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Highbridge, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Highbridge, Somerset, England 12/01/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Highbridge, England

Latest outage, problems and issue reports in Highbridge and nearby locations:

  • MissSylvester77 Lindsey Sylvester 👩‍🏫 (@MissSylvester77) reported from Burnham-on-Sea, England

    @HSBC_UK your customer service is awful. Asking for something to be sorted, but get told, it should be processed soon, but I don't have the authority to do it here. This happened last year trying to set up a student account too.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Uitlander 🕷️🇪🇺 🇬🇧 Uitlander (@Uitlander) reported

    @HSBC_UK I'm not asking for weaker security, I am asking for a more accessible solution for the elderly. Your current arrangements are extremely poor, which is why I am researching alternative banks with better approaches for him. BTW he has been your customer for more that 70 years.

  • PaulaH_1975 Paula (@PaulaH_1975) reported

    Good grief, terrible customer service from @HSBC_UK telephone banking this afternoon. Only got someone useful on the 4th try….

  • ScottHaddenMCIM Scott Hadden 🌍🌎🌏 (@ScottHaddenMCIM) reported

    @HSBC_UK I was at the time yes. It had been down a fair amount of time but now seems to be working 👍

  • slyobiakpani Cheryl Obiakpani (@slyobiakpani) reported

    @HSBC_UK Still unable to access my accounts and make payments all weekend. Having to wait hours for someone in the CustmrSrv team is ridiculous!

  • LunaBlue000 Jen McGarry (@LunaBlue000) reported

    @HSBC_UK I'm another HSBC customer (30+ years) who has been, wrongly, prohibited from opening an Online Savers Account due to "not being a resident tax payer". I am British and have been a tax paying teacher for over 27 years. Another who has never worked abroad.

  • grumppot GrumpPot (@grumppot) reported

    A new candidate for #WORSTCUSTOMERSERVICE. How incredibly unprofessional & unhelpful @HSBC_UK has been, refusing to help by phone, refusing to answer DMs, closing a fraud case without notifying the customer and refusing to say why, keeping £000s of a senior citizen's money.

  • allisondn1 David A (@allisondn1) reported

    @HSBC_UK HSBC internet banking is NOT working normally, unless "We're sorry, there has been an error. Please try again." is normal. Also, some account balances are not being shown.

  • _____Rhiannon Rhiannon (a real Welsh which)? (@_____Rhiannon) reported

    @HSBC_UK Your private messaging service doesn't work either

  • _aaroncater_ Aaron Cater (@_aaroncater_) reported

    @HSBC_UK do I get compensation when ALL of your services went down on Friday and Saturday?

  • pompeyhedge ed francis (@pompeyhedge) reported

    @HSBC_UK I have money 'in limbo' and the payee doesn't know what's going on. I don't think you fully appreciate the impact this is having. No acknowledgement of the issues people faced using their cards or online payments, and now there's money in the 'ether' which is where?