HSBC

Is HSBC down in Highbridge, Somerset, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Highbridge, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Highbridge, Somerset, England 12/14/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Highbridge, England

Latest outage, problems and issue reports in Highbridge and nearby locations:

  • MissSylvester77 Lindsey Sylvester 👩‍🏫 (@MissSylvester77) reported from Burnham-on-Sea, England

    @HSBC_UK your customer service is awful. Asking for something to be sorted, but get told, it should be processed soon, but I don't have the authority to do it here. This happened last year trying to set up a student account too.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Lula_n_roo Lula Roo (@Lula_n_roo) reported

    @RuththeWalker @HSBC_UK @HSBC_UK also having the same issues.

  • aespadolls ae (@aespadolls) reported

    How else am I supposed to get help from actual human agents instead of automated robot responses? I have many inquiries which have not been settled due to the unresponsive “live” agents on the chat feature @HSBC_UK I really need some help, please.

  • erisdayo Eris Suryaputra (@erisdayo) reported

    @HSBC_UK I tried calling 0345 740 4404 but they said your security number has been locked. Can you help me?

  • goosemonaghan Matt (@goosemonaghan) reported

    @HSBC_UK twice your customer team assured me someone would call to discuss my premier banking application. No calls. Made the application on aug 24th and just keep getting told to wait. On the 24th I was told this would take up to 10 days. Why is it so hard to open an account??

  • lweale Louise Weale (@lweale) reported

    When I ring @HSBC_UK or @NewDay . they close me down before I can speak to a person. Is this the end of our relationship? I would be sad after all these years. Please help.

  • musson_fraser Fraser Musson (@musson_fraser) reported

    Shocking service from HSBC, 1 hour and 9 minutes in their telephone queue and gave up. Can't speak to anyone and the chatbot is hopeless. @HSBC @HSBC_UK #hsbc

  • R0ckmount R0ckmount (@R0ckmount) reported

    .I think there’s a very real risk #Revolut have superseded @HSBC_UK in being the worst financial institution to deal with. They’re by far the worst to deal with on a simple technical issue. What a shockingly poor helpdesk they have!! Unbelievable!!

  • MUSH_84 Mohammad Mushanna🇵🇸 (@MUSH_84) reported

    @HSBC_UK Can you give me a mortgage at 1% rate, that would really help.

  • davidcshaw Dave Shaw (@davidcshaw) reported

    @HSBC_UK @HSBC_UK no I did not. Still on hold. I implore you guys to please stop with the automated bot responses. You are providing a service so why should I have to do the work (scrolls through 27 unrelated FAQs) when I (and you) know what I’m hear for?

  • mrcawood23 Mr Wood (@mrcawood23) reported

    @HSBC_UK I've been on the phone over an hour and a half without being seen to, to ublock a card, as an advance customer. I've also requested my son's online banking code to open his account 7 times now. Shocking customer service!!!!!!