Is HSBC down in Highbridge, Somerset, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Highbridge, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Highbridge, England
Latest outage, problems and issue reports in Highbridge and nearby locations:
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Lindsey Sylvester 👩🏫
(@MissSylvester77) reported
from
Burnham-on-Sea, England
@HSBC_UK your customer service is awful. Asking for something to be sorted, but get told, it should be processed soon, but I don't have the authority to do it here. This happened last year trying to set up a student account too.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Spud Phillips
(@neilspud69) reported
@LewisLudlam @HSBC_UK Mother in law had shocking customer service in branch. Told to “Go Online” she’s 70+ y.o blah blah she only wanted to make sure her credit card which she’d mislaid/lost had not been used. 4 days later my wife managed to speak to a human after being cut off twice on hold. Useless
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Dawn Boxall
(@BoxallDawn) reported
from
City of Kingston upon Hull, England
@HSBC_UK hi ive been called a number of times on this number it was a Welsh woman said she from hsbc and was from Customer support asking about my wellbeing as ive recently been a victim of fraud but it just seem so strange to call me 08007838422
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Daler_Railer
(@DalerRailer) reported
@LewisLudlam @HSBC_UK At least it’s an 0345 number so their useless *** bank makes you pay for the service you can’t get. Interestingly you have to bank with them if you work for them, because as one of the supposedly biggest banks in the world they are incapable of making payments anywhere else.
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Kirsty Taylor
(@KirstyT99782078) reported
@HSBC_UK @HSBC_UK ANNOYED right now. Customer services told me I’d get a call back from a manager 5-15 mins this was 7pm and it’s now 9pm. I can’t access my account & been told it can take 5 days to resolve. Not acceptable that a manager doesn’t call back.
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Duchess Honey Pony💙🖤 ❤🇪🇺 ❤️🏉
(@honeypony222) reported
@timbo2050 @HSBC_UK @firstdirect I know - but the service is completely different
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Stephen S
(@stesagb) reported
@HSBC_UK so having tried to open a bank account late February and being told it can take up to 15days still waiting and your complaints team don’t even reach out. Poor service
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Alistair Reith
(@ChiefofDollar) reported
@LewisLudlam @HSBC_UK Wind you’re neck in.. just because your a ‘celeb’ you think putting on Twitter will get you faster service.. wait like us all.. they probably have staff shortages due to covid and the ones there all get pelters from knobs thinking they deserve better. They’re doing their best.
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Russell Frost
(@russellfrost81) reported
@LewisLudlam @HSBC_UK Feel your pain, had to use them to open a feeder acc for a bounce back loan and it was the most painfully slow thing ever. My record was three two hour phone calls in one day as their system kicked me out each time. 🤯😩
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Kirsty Taylor
(@KirstyT99782078) reported
@HSBC_UK ANNOYED right now. Customer services told me I’d get a call back from a manager 5-15 mins this was 7pm and it’s now 9pm. I can’t access my account & been told it can take 5 days to resolve. Not acceptable that a manager doesn’t call back.
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lango142
(@lango142) reported
@ChiefofDollar @LewisLudlam @HSBC_UK I keep hearing this Covid excuse … all businesses had 2 yrs to sort out staffing during covid and as most CC workers can work from home too there is not an excuse… just staff the help lines properly