HSBC

Is HSBC down in Highbridge, Somerset, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Highbridge, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Highbridge, Somerset, England 02/24/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Highbridge, England

Latest outage, problems and issue reports in Highbridge and nearby locations:

  • MissSylvester77 Lindsey Sylvester 👩‍🏫 (@MissSylvester77) reported from Burnham-on-Sea, England

    @HSBC_UK your customer service is awful. Asking for something to be sorted, but get told, it should be processed soon, but I don't have the authority to do it here. This happened last year trying to set up a student account too.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • BevanEd Ed Bevan (@BevanEd) reported

    @HSBC_UK For some reason, you are sending me and my wife identical statements for our joint account, even though the comms preferences are set to online only. I have been through all support channels, to prevent the duplication of the mailed statements, but still they keep coming

  • stuartpykesport Stuart Pyke (@stuartpykesport) reported

    Good work @HSBC_UK - you closed the counters down in my bank so I can’t pay coins in….however the branch in Runcorn (35 mins away) does take coins😳🤷🏼

  • _aaroncater_ Aaron (@_aaroncater_) reported

    @HSBC_UK I have a LOY CASH ADV - as it shows in mobile banking. What does this mean because I can’t find any info about it on the website. I can only see the Loyalty Cash ISA through that link.

  • sarahnparkin Sarah Parkin (@sarahnparkin) reported

    🙄 just spent ages on the phone with @HSBC_UK - put me on hold and hung up on me. Got a new phone and my banking app won’t let me deposit cheques - I’ve been through troubleshooting and the online help bot, phoned them etc, blatant refusal to admit anyone else has logged an issue

  • IAmSexyFierce McLovin (@IAmSexyFierce) reported

    @HSBC_UK seems that online banking is down. I’m unable to log on via the app or online. I’ve tried doing a security reset but it won’t allow me. Due to the message “system error” (online) or “something went wrong your online banking has expired. Please log on again.” (Mobile app)

  • samuelnkj99 Samuel (@samuelnkj99) reported

    @HSBC_UK Both mobile app banking and online banking are not working for me. I am urgently needing access to my accounts. May I know what's the alternative way I can use it?

  • Brokenmech1976 Brokenmech (@Brokenmech1976) reported

    @HSBC_UK is there something wrong with online banking? i am unable to login when entering my secure key code it just spins and doesn't log in?

  • K_Brookes Katherine Brookes (@K_Brookes) reported

    @HSBC_UK I seem to have got it working again. If it happens again I will be in touch. Fingers 🤞

  • Mista_Bim Àrákùnrín Bím (@Mista_Bim) reported

    So @HSBC_UK doesn’t provide a self-service option for customers to generate their account statements for specific periods. Ordinary @myaccessbank @gtbank and co have that simple functionality. That’s really surprising for a bank of their standard.

  • cactopodi Chthulusegg (@cactopodi) reported

    @HSBC_UK atrocious customer service, person in text chat couldn't see my account, spoke to an agent who hung up, issue going on for months