HSBC status: access issues and outage reports

Problems in the last 24 hours in Highbridge, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Highbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Highbridge, England

The most recent HSBC outage reports came from the following cities: North Somerset.

City	Problem Type	Report Time
North Somerset	Login	2 months ago
Winscombe	Mobile App	7 months ago
Weston-super-Mare	Mobile App	9 months ago
Weston-super-Mare	Mobile App	2 years ago
Banwell	Mobile App	2 years ago

Community Discussion

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HSBC Issues Reports Near Highbridge, England

Latest outage, problems and issue reports in Highbridge and nearby locations:

• 
  Lindsey Sylvester 👩‍🏫 (@MissSylvester77) reported 44 minutes ago from Burnham-on-Sea, England

  @HSBC_UK your customer service is awful. Asking for something to be sorted, but get told, it should be processed soon, but I don't have the authority to do it here. This happened last year trying to set up a student account too.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Jones (@jonesy_sa) reported 5 minutes ago

  An open message to @HSBC @HSBC_UK What is wrong with your international company? Why do you persist in refusing to help charities? I am a treasurer of a charity. We are small. Very small. Out account is with you, although not for much longer.

• 
  Simon Laskey (@SimonLaskey) reported 6 minutes ago

  @andyward1964 @HSBC_UK Same issue.

• 
  Justine Punjwani (@Justinep30) reported 8 minutes ago

  @HSBC_UK 37 minutes on the phone to one of your agents and then he cuts me off! HSBC are the worst for customer service!

• 
  judith (@ju499) reported 11 minutes ago

  @HSBC_UK block my card for possible fraud. Fair enough, ask me to ring the fraud team. Fair enough. Can’t put me through to the fraud team due to technical issues your end but my card will still be blocked ! Very poor service.

• 
  AisC (@abcd_ac92927009) reported 12 minutes ago

  @HSBC_UK I can’t access my business banking AT ALL. The app keeps saying “server down” and I can’t log on desktop as I needs to use the app to get a secure code! This is basic banking 101, access. It’s clear hsbc has known about this app issue for months. @TheFCA

• 
  Fordy-PUFC (@MrFord89) reported 16 minutes ago

  @HSBC_UK have be the worst bank in the UK. Absolutely useless agents who dont offer any help. Mis sold products.

• 
  Daisy Dog (@DaisyDo13132689) reported 17 minutes ago

  @HSBC_UK @HSBC_UK hi, how do I get to speak to an actual person please, I have been trying but keep getting asked account numbers and password by a computer voice….I just need to speak to a human being, please help

• 
  Brogan (@Brogan_P) reported 23 minutes ago

  @HSBC_UK You have to be the worst bank I've ever used. Despite the amount of money I have invested, the service you provide is dreadful. Now you've suspended mobile banking for no reason. I am done with your substandard insulting service.

• 
  Anthony Jones (@cardiijolliest) reported 24 minutes ago

  @HSBC_UK I have tried to log on to my business account but receive the message that the server is not available. Your website says that online banking is working normally. Is there a problem?

• 
  Miss.Viktoria.Quinn (@ViktoriaQuinn) reported 24 minutes ago

  @adreena_winters @HSBC_UK @StarlingBank They do not discriminate when it comes to charges and taxes though. That’s when the way we earn money is not a problem 🤔