HSBC

Is HSBC down in Highbridge, Somerset, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Highbridge, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Highbridge, Somerset, England 01/11/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (19%)

    Website (19%)

  3. Login (17%)

    Login (17%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Highbridge, England

Latest outage, problems and issue reports in Highbridge and nearby locations:

  • MissSylvester77 Lindsey Sylvester 👩‍🏫 (@MissSylvester77) reported from Burnham-on-Sea, England

    @HSBC_UK your customer service is awful. Asking for something to be sorted, but get told, it should be processed soon, but I don't have the authority to do it here. This happened last year trying to set up a student account too.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • dehaworth David Haworth (@dehaworth) reported

    oh @HSBC_UK, when I saw an update to your iOS app today, I thought you'd updated it to remove your deliberate block on ios16 beta but sadly no. I still can't get in...

  • cainvestorguy Investor Guy (@cainvestorguy) reported

    @_dannyvfx @HSBC_UK @chrissmith7979 it’s a beta, not an official release, you take the risk of apps not working if you install it, as is very clearly outlined when installing. no app developer will guarantee functionality until official release in September

  • mattiecrux Mat 🏳️‍🌈🏳️‍⚧️ (@mattiecrux) reported

    Don't bother applying for the switch offer that @HSBC_UK is offering - met all the criteria by close of May and still haven't received the £170 payment despite 4 half hour calls to their (overseas) "support" centres. Cc. @MoneySavingExp who I found the offer through originally

  • chrissmith7979 Chris 🇬🇧🇪🇺🇺🇦 (@chrissmith7979) reported

    @HSBC_UK The issue was with the app supporting both 32 bit “legacy” iOS devices as well as iOS 15. The delay was because for a while; it couldn’t support both. That and HSBC don’t trust beta release security, which is fastidious of them, until they can test for themselves.

  • seannunn seannunn 🥶 (@seannunn) reported

    @HSBC_UK I can’t used telephone banking as the security questions relate to recent transactions which I have no access to. You seem to be the only bank which doesn’t support this. What are the other banks doing different? There are plenty of people on Twitter telling you what the issue is

  • peteinspire Peter Nicholas (@peteinspire) reported

    @HSBC_UK initially said despite the error they couldn’t reopen the acct, now they say they can ‘after an investigation’. Meanwhile our charity is stuck and unable to receive and send funds

  • _dannyvfx danny (@_dannyvfx) reported

    @HSBC_UK @chrissmith7979 So people on iOS 16 are just expected not to use banking? We need the app updated so that we can log on using a computer, please fix this asap

  • ChanceComments Katy Chance (@ChanceComments) reported

    @HSBC_UK Hi. No answer on 0044 1226 261010 at all. Doesn't even ring. Calling from SA. Any help?

  • Hass_Aslam Hass Aslam (@Hass_Aslam) reported

    @ShappiKhorsandi @HSBC_UK If it’s the branch I’m thinking of, you’re probably better off asking the horse statue outside for help

  • dehaworth David Haworth (@dehaworth) reported

    @HSBC_UK @HSBC_UK those are *my* problems though. Your app isn’t incompatible because of an unexpected bug. It’s incompatible because the HSBC app is checking the OS version and actively refusing to run on the beta. You’re the only bank to do that and thus disadvantaging some customers