HSBC

Is HSBC down in Highbridge, Somerset, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Highbridge, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Highbridge, Somerset, England 01/29/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (20%)

    Login (20%)

  3. Website (18%)

    Website (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Highbridge, England

Latest outage, problems and issue reports in Highbridge and nearby locations:

  • MissSylvester77 Lindsey Sylvester 👩‍🏫 (@MissSylvester77) reported from Burnham-on-Sea, England

    @HSBC_UK your customer service is awful. Asking for something to be sorted, but get told, it should be processed soon, but I don't have the authority to do it here. This happened last year trying to set up a student account too.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • charlotteswhere Charlotte 💙 (@charlotteswhere) reported

    @HSBC_UK can you tell me how I can get a new secure key for an account I manage as a Power of Attorney? I don't know the details without logging into the account and as it's not my account I don't have a customer number I can use to call and report it.

  • lauracarpsxx Laura (@lauracarpsxx) reported

    @HSBC_UK the worst customer service ever🙃🙃🙃🙃

  • petertanav KStaar (@petertanav) reported

    @HSBC_UK I put in a request to switch a direct debit from one HSBC current account to another. It's been 10 days and after chatting with 5 different people at HSBC, it still hasn't been done. What is the problem @HSBC_UK ? Why don't you hire more people?

  • BespokeRallies Bespoke Rallies (@BespokeRallies) reported

    @HSBC_UK instead of crowing about achievements why not provide a better service to you customers. So far 34 minutes on hold. How many billion did you make? Dreadful

  • sistermitch Sr Mitch 💙 (@sistermitch) reported

    @HSBC_UK Thankyou. Unfortunately i currently don’t have use of a car and she’s not currently able to get on the bus. So, I can’t get her any help. All this technology and it’s useless in times like this 😞

  • AtkinHuw Huw Atkin (@AtkinHuw) reported

    @HSBC_UK @HSBC_UK my partner has been trying to contact you for the past hour with no reply. Waiting for two months for a credit card with minimal updates or help. Your service has been nothing short of terrible

  • lucynuttall89 Lucy Nuttall (@lucynuttall89) reported

    @HSBC_UK OTPs not working? Tried 3 times last night, didn't get a single text. Yes my phone number is correct. Need to pay removal services urgently!

  • kpescort Keith (@kpescort) reported

    @HSBC_UK How do you access online banking. I try to set up but it doesn't have any of my details as I do not have an account with hsbc and asks for a secure key

  • swingfie92 Sarah (@swingfie92) reported

    @HSBC_UK Monday: I spent an hour with one of your agents transferring my savings to a new account. Today: log on to discover that the transaction has been reversed. Your app & internet banking is down & your phone lines closed. You have effectively stolen all of my money. WTF.

  • swingfie92 Sarah (@swingfie92) reported

    @HSBC_UK please let me speak to someone in your fraud department. I’ve been on this call 25 mins—been hung up on once and transferred 3 times. It should not be this hard. Your customer service is appalling.