HSBC

Is HSBC down in Highbridge, Somerset, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Highbridge, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Highbridge, Somerset, England 01/30/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Highbridge, England

Latest outage, problems and issue reports in Highbridge and nearby locations:

  • MissSylvester77 Lindsey Sylvester 👩‍🏫 (@MissSylvester77) reported from Burnham-on-Sea, England

    @HSBC_UK your customer service is awful. Asking for something to be sorted, but get told, it should be processed soon, but I don't have the authority to do it here. This happened last year trying to set up a student account too.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Johnnybeattie johnny beattie (@Johnnybeattie) reported

    @HSBC_UK 45 mins on hold, 3 operators answer the call and everyone of them puts me back to main menu! Terrible service, hard enough to run a business these days without this added annoyance!

  • MsBwrites Gillian Bendall adventures with words & sailboats (@MsBwrites) reported

    @HSBC_UK how can I query a transaction? I've been 'on hold' for 1hr+, mobile app, website and chat bot all claim to help but refer me to phone.

  • chevenix David F 💢 (@chevenix) reported

    @HSBC_UK Hi, I had a chat w a HSBC support person to book an appointment in a branch. He said I should call customer svc to arrange it. CS says I can book on the website. The website sends me back to the same CS number. Are you guys serious?

  • 89riverdale68 moonlitnight78 (@89riverdale68) reported

    @JamesEFoster @HSBC_UK Hi can i ask if you ever got this sorted? I know someone who is having the same problem, i thought you needed ID to take out a credit card?

  • SWalters_MNA Sharon Walters (@SWalters_MNA) reported

    No joy with the bots on HSBC for a friend who is boiling with rage over an effort to resolve an issue. Repeated calls with ‘helplines’ and online have produced a big zilch. WTF! Customer service? Ha, ha! @HSBC_UK

  • lifefrom1975 joanna warwick (@lifefrom1975) reported

    @HSBC_UK went Guildford branch to help resolve diabolical service friend in s africa hvin. Alison promised she wd email her yesterday. She never. Do i hv to drive 1/2hr again to sort or cd some1 do a radical thing n hv a no. to call branch. Her complaint now reeeeeallly long

  • SimonDuggins Simon Duggins (@SimonDuggins) reported

    @HSBC_UK For over 3 weeks now I haven’t been able to use the mobile business banking app.(“Server unavailable “). Can’t you fix it?

  • notbeyonddoubt Abid Ghufran (@notbeyonddoubt) reported

    @HSBC @HSBC_UK Need customer support. Have tried chat and phone call but am still unable to. Have been waiting for the last 30 mins. What does one have to do, to get reasonable time customer support????

  • atalayorbay Orbay #DOGE (@atalayorbay) reported

    @HSBC_UK No one answered for 1.5 hours last night. I was able to get results in 47 minutes this morning. If a lot of people are calling and you can't answer, find a solution to this problem. Also, my name is Orbay, it says big there!

  • RegattaOutdoors Regatta (@RegattaOutdoors) reported

    @Peablake @Klarna @HSBC_UK Sorry for any confusion Ashleigh, I meant are you able to try placing it on a laptop or computer? We do have some compatibility issues with mobile phones, and so the order may go through if you can try on a different device.