HSBC

Is HSBC down in Highbridge, Somerset, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Highbridge, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Highbridge, Somerset, England 02/18/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Highbridge, England

Latest outage, problems and issue reports in Highbridge and nearby locations:

  • MissSylvester77 Lindsey Sylvester 👩‍🏫 (@MissSylvester77) reported from Burnham-on-Sea, England

    @HSBC_UK your customer service is awful. Asking for something to be sorted, but get told, it should be processed soon, but I don't have the authority to do it here. This happened last year trying to set up a student account too.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • keeleyeast keeley East (@keeleyeast) reported

    @HSBC_UK clearly you have no respect for your customer - its 5pm you must have all gone home

  • Crism_Ch FoolFighter (@Crism_Ch) reported

    @HSBC_UK HI! I have a Premier Account overseas and I saw at your website that that qualifies me for a Premier account in the UK. Can you give me a phone or email to contact you to open the account? I tried over the phone and your agents didn't know now how to... Thanks

  • samueleyre Sam Eyre (@samueleyre) reported

    @HSBC_UK 1.5 hrs and counting to speak to a member of the fraud team. Amazing service

  • matthewsammons1 Matthew Sammons (@matthewsammons1) reported from Durham, England

    @HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!

  • rmellie Richard Mellie (@rmellie) reported

    @HSBC_UK @alcatelmobileuk @GooglePlay app crashes on startup; fresh Alcatel 3L (2021) on Android 11. Thirty mins on phone for Telephone Banking Sec Number (not in post), time to get a card reader through the post in 5-10 working days. Not a great start to my new Advance account.

  • gelert64 R1chard D3mynn (@gelert64) reported

    @HSBC_UK i'm no longer a customer of HSBC however I would like statements from my old account, how do i go about getting this information

  • rachelktobin 𝐑𝐀𝐂𝐇𝐄𝐋 (@rachelktobin) reported

    @HSBC_UK my online banking isn’t working, is there someone I can speak too?

  • keeleyeast keeley East (@keeleyeast) reported

    @HSBC_UK currently experiencing the worst customer service in banking

  • andrewdove4 andrew dove (@andrewdove4) reported

    @HSBC_UK can someone please answer the phones, jesus I'm an advanced customer and for the 5th time nobody has answered, 25 minutes plus, don't use the covid excuse either, extremely poor, all other big companies seem to work it out.

  • BunnyFactor10 MV (@BunnyFactor10) reported

    @HSBC_UK Lol :-) I won't. It is just utterly terrible music when you are on hold for 30 minutes with the same 16 notes. It is like Chinese water torture :-)