HSBC

Is HSBC down in Highbridge, Somerset, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Highbridge, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Highbridge, Somerset, England 02/10/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Highbridge, England

Latest outage, problems and issue reports in Highbridge and nearby locations:

  • MissSylvester77 Lindsey Sylvester 👩‍🏫 (@MissSylvester77) reported from Burnham-on-Sea, England

    @HSBC_UK your customer service is awful. Asking for something to be sorted, but get told, it should be processed soon, but I don't have the authority to do it here. This happened last year trying to set up a student account too.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mworley71 HappyChappy (@mworley71) reported

    @HSBC_UK aside any recent known issues, since your new app launched, I'm finding it it really sluggish and painful to use. Also it seems intermittent as to whether I receive transaction notifications. Are these known issues and being worked on? Thanks Matt

  • v4tweets Victoria (@v4tweets) reported

    @HSBC_UK every time I launch the mobile app and log in, I get an 'incomplete activation' error and am never asked for my validation code. If I say 'continue' with the previous activation (my only option), I get a service unavailable error. Any idea what's going on?

  • Lintilla09 Alice Amelia Hall (@Lintilla09) reported

    @HSBC_UK It's taken me nearly 6 hours and I'm on my 4th phone call. All I want to do is confirm my details on a mortgage extension. Is there any way I can do this over the phone? I can't sit on hold for another 40 minutes and the website isn't working for me 🙏🙏🙏🙏🙏

  • bentasker Ben Tasker (@bentasker) reported

    @HSBC_UK Got it sorted by phoning your support thanks. Just for the record though, now that I'm in, the new app interface absolutely sucks. The old one wasn't great, it's almost impressive that your dev team have managed to make it worse :)

  • PeeWeePerkins PeeWeePerkins (@PeeWeePerkins) reported

    @HSBC_UK The app is constantly crashing at opening. Is this issue being looked into?

  • DigitalBjorkman Shane Bjorkman (@DigitalBjorkman) reported

    @HSBC_UK Urgently need HSBC support! Can't use Secure Key so essentially locked out of all Digital Banking. Can't use Live Chat as you need to be logged in! In another country and call wait times are costing a fortune and I've still not been able to talk to an agent! Someone help

  • TheArkBeliever Noahs_Ark_Believer (@TheArkBeliever) reported

    @HSBC_UK First contact made 17 December, 2 further emails sent - ZERO response! WTF is going on - cannot strike off my company because you have not updated your records to show I've settled my BBL-HSBC lack of action will cost me funds I don't have!

  • k777rmcn richard mc (@k777rmcn) reported

    @HSBC_UK Yeah tried later and it worked. Incidentally I had the same issue on PC. Thanks for checking back. 👍🏻

  • andrewg1961 Andrew Gatehouse (@andrewg1961) reported

    @HSBC_UK Hi yes followed the instructions and still the same …. I have used this feature before Without any problems. It’s happened the last 2 different times I have tried to get it to work

  • pinkblonde1012 PinkBlonde (@pinkblonde1012) reported

    Rly didn’t want 2 do this but @HSBC_UK have the WORST service I’ve experienced. I’ve now raised a complaint twice, no response + 2 acc closure requests issued & not actioned. Still applying charges. #shambles