HSBC

Is HSBC down in Highbridge, Somerset, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Highbridge, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Highbridge, Somerset, England 01/11/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Highbridge, England

Latest outage, problems and issue reports in Highbridge and nearby locations:

  • MissSylvester77 Lindsey Sylvester 👩‍🏫 (@MissSylvester77) reported from Burnham-on-Sea, England

    @HSBC_UK your customer service is awful. Asking for something to be sorted, but get told, it should be processed soon, but I don't have the authority to do it here. This happened last year trying to set up a student account too.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • susjjones Susan Jones (@susjjones) reported

    @HSBC_UK I am still on hold. When I get through nobody knows what I’m talking about. Can you please give me a number to call to discuss you no fixed address service

  • KatieGeemidwife Katie Gee (@KatieGeemidwife) reported

    @HSBC_UK I too have sent you a response. I just wonder why it takes HSBC 8 weeks to deal with a complaints and yet @HalifaxBank have dealt with and issue promptly and efficiently withing 2 days? You can't keep blaming covid for your poor customer service! Everyone else is managing!

  • medwds Martin Edwards (@medwds) reported

    @IAMAMAD77 @Gertrudemo81 @HSBC_UK It's slow and/or showing errors for me too.

  • unrulydooley AREA BOY (@unrulydooley) reported

    @HSBC_UK I can’t get into my app with Touch ID, or website, or on phone. I have money I need to move out of there. Help?

  • John00Patterson John Patterson (@John00Patterson) reported

    @HSBC_UK My mobile app won’t open so I’m trying to log on via my computer. Can’t do that because I need to use a code which goes through the app!! What a stupid system. Can’t call anyone to help because lines close at 8pm. Can’t generate an online chat without using the app!!! 😡

  • bevledwards Bev (@bevledwards) reported

    @HSBC_UK Yes I can see all my account info but when I’m trying to create a QR code it says I’m not connected to the internet but I clearly am as I can access all the other areas of the app

  • IlonaMcKie Ilona McKie (@IlonaMcKie) reported

    @MartinJKeatings @HSBC_UK Also having problems and have done for 3 weeks now. It won't scan the cheque. Poor functionality

  • _aaroncater_ Aaron Cater (@_aaroncater_) reported

    @Andrea82989558 @HSBC_UK Same here! Can’t log on to online banking… SYSTEM ERROR GSA! Have cleared all browser settings and history and tried different devices! App works fine though.

  • susjjones Susan Jones (@susjjones) reported

    @HomelessLink I wondered if you could help me. Do you know how a charity can register with HSBC to be a partner charity to support the HSBC’s No Fixed Address service. I can’t seem to get through to anyone @HSBC_UK

  • DTSystems2016 David Turnbull (@DTSystems2016) reported

    @HSBC_UK twice I have tried to speak to you today and both times after getting through (over an hour on hold) I have been cut off and no one has called me back. This is disgraceful customer service