Is HSBC down in Highbridge, Somerset, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Highbridge, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Highbridge, England
Latest outage, problems and issue reports in Highbridge and nearby locations:
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Lindsey Sylvester 👩🏫
(@MissSylvester77) reported
from
Burnham-on-Sea, England
@HSBC_UK your customer service is awful. Asking for something to be sorted, but get told, it should be processed soon, but I don't have the authority to do it here. This happened last year trying to set up a student account too.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Hanna Pearce
(@jhannapearce) reported
Omg, @HSBC_UK. On hold for 90mins and then you just cut the line? Is this your new strategy to handle call volume? Ignoring customers? 😡 And, OMFG your hold music will drive me insane if I have to hear it again. “Your call is important to us!” Is it ****.
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Jim O’Rourke
(@jarrh) reported
@HSBC_UK you’re customer service is pathetic. I’ve contacted Ofcom about it.
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Jo Hanna Pearce
(@jhannapearce) reported
@HSBC_UK I’m a *mortgage* customer. I don’t have online banking. The wait time for mortgage “associates” is 30 minutes or more! I’ve been waiting in branch since 12.30!
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Simon Vassallo
(@smvassallo) reported
@HSBC_UK I am ios rebooted and re-installed. Same issue. Is there a way to get a the digital key generator separate from the main mobile banking app?
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Petya Krumova
(@KrumovaPetya) reported
@HSBC_UK staff don't know anything about it. I have only encountered incompetence, poor customer service and absolutely unwillingness to help from @HSBC_UK. Are you thiefs @HSBC_UK?
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J K
(@smashtopieces) reported
@HSBC_UK I never received my phone banking nimber so was transferred to automated system. Advisor refusing to do same for my wife. Get paid tomorrow. No access to Internet banking.
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Ziaur Rahman
(@Ziaur_2005) reported
@HSBC_UK to wait 36mins on the phone for customer service and still saying "all our advisors busy pls stay on the line" is absolutely disgusting!
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Lisa Evenden
(@LisaEvenden) reported
@HSBC_UK when are you going to up your opening hours, I'm finding it impossible to get to my local branch because of your hours, or when are you going to get a pay in point for individuals at the branch, rather than just a business one?
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Lorraine
(@LKateFoster) reported
Dear @HSBC_UK the upto 20 minute queue time I was advised at the start of my call is currently 1 hour 44 minutes. It is also a call I shouldn't have to be making as I'm trying to speak to someone about an error HSBC have made. What a waste of an afternoon 🙄
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Jess Halloween
(@Jessica64818511) reported
@HSBC_UK I’ve tried to call but because I’m not a current customer I can’t progress past the first 10 seconds of the call.