HSBC

Is HSBC down in Highbridge, Somerset, England?

Problems detected

Users are reporting problems related to: mobile app, login and website.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Highbridge, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Highbridge, Somerset, England 04/01/2026 16:05

April 01: Problems at HSBC

HSBC is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (25%)

    Login (25%)

  3. Website (8%)

    Website (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Highbridge, Somerset, England

The most recent HSBC outage reports came from the following cities: North Somerset.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorth Somerset Login
United KingdomWinscombe Mobile App
United KingdomWeston-super-Mare Mobile App
United KingdomWeston-super-Mare Mobile App
United KingdomBanwell Mobile App
United KingdomBridgwater Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Highbridge, England

Latest outage, problems and issue reports in Highbridge and nearby locations:

  • MissSylvester77 Lindsey Sylvester 👩‍🏫 (@MissSylvester77) reported from Burnham-on-Sea, England

    @HSBC_UK your customer service is awful. Asking for something to be sorted, but get told, it should be processed soon, but I don't have the authority to do it here. This happened last year trying to set up a student account too.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • FrecklesFieldo Emma Tetlow (@FrecklesFieldo) reported

    @HSBC_UK and to add to this, 'Jun' connected to my livechat and read all my messages but is steadfastly ignoring me. Not even a hello, let alone addressing my problem. Is it HSBC's aim to deliver the worst customer service now?

  • 1Queenofcakes Queen of Cakes (@1Queenofcakes) reported

    @HSBC_UK My app won’t open & I can’t log-in online without generating a security code via the app 😖Help! Is it anything to do with the most recent Apple update?

  • FrecklesFieldo Emma Tetlow (@FrecklesFieldo) reported

    @HSBC_UK Can't access my ISA. Can't get through to anyone on the phone or livechat. Already closed my main account with you and you can bet I'll be closing my ISA with you too now.

  • MassLass VE Rudd (@MassLass) reported

    @HSBC_UK Hello. I haven’t been able to open my HSBC app since last night, and of course I can’t log in online because I need the app to generate a security code. Please help.

  • ZodiacChris Chris Mitchell (@ZodiacChris) reported

    @HSBC_UK Since this has been not working for a month, and Christmas is coming up soon where it will be really useful to have access to my bank account, is there an interim option, like a physical token for generating a security code that we can use instead?

  • zagralimukaddes Mukaddes Z.B. (@zagralimukaddes) reported

    @HSBC_UK Dedi, this was already done yesterday. Complaint form filled( I guess you can see in your system) but to me; @HSBC_UK ‘s system is broken. My request is simple: I WANT MY MONEY BACK.

  • WearsRachel Rachel Wears (@WearsRachel) reported

    @HSBC_UK i have called customer services and I have been hung up on twice. Are you having a problem with your phones?

  • warwick_av WarwickAV (@warwick_av) reported

    @HSBC_UK believe I've been scammed this evening, I've been waiting to speak to someone now for 42mins... I called straight after I realised wtf is going on!!!!?!?

  • LouLouBee79 Lou Bower (@LouLouBee79) reported

    @HSBC_UK is there an issue with your app it keeps crashing!

  • phillipcarter63 Phil (@phillipcarter63) reported

    @m8_nvm @HSBC_UK Agree. I am also a 30 year premier customer locked out of online banking.... the app is the security token!!!!! Totally unacceptable.