HSBC

Is HSBC down in Highbridge, Somerset, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Highbridge, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Highbridge, Somerset, England 02/05/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Highbridge, England

Latest outage, problems and issue reports in Highbridge and nearby locations:

  • MissSylvester77 Lindsey Sylvester 👩‍🏫 (@MissSylvester77) reported from Burnham-on-Sea, England

    @HSBC_UK your customer service is awful. Asking for something to be sorted, but get told, it should be processed soon, but I don't have the authority to do it here. This happened last year trying to set up a student account too.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • CarlPickering Carl Pickering (@CarlPickering) reported

    @HSBC_UK Tried using the chat service. It's down of course. WE CAN'T WORK LIKE THIS. I complained about the awful interactions on the anti money laundering scheme where you threatened to shut our account down but had to chase and chase for months. THE COMPLAINT WAS NEVER DEALT WITH

  • petrol_ped Petrol Ped 🇬🇧 (@petrol_ped) reported

    Just needed to make a new and large online payment. Online chat bot with @HSBC_UK wasn’t great but luckily spoke to Linda and Hayley and they were amazing. More humans please @HSBC as they actually understand the concept of customer service when we needed reassurance 👍

  • hgld Henry Dillon (@hgld) reported

    @HSBC_UK I have persisted to stay on the line rather than use callback. I eventually got spoke with Sam, she couldn’t help and so passed me on to Liam, he couldn’t help so passed me to Lika, she didn’t know how to help either so passed me back to beginning of the queue all over again.

  • hgld Henry Dillon (@hgld) reported

    @HSBC_UK Your callback system is broken. I’m desperately trying to reach you regarding an urgent issue. Patiently waited for a callback. Got the callback and then it cut me off. Now I’m back to square one.

  • anthonychopra anthonychopra (@anthonychopra) reported

    @HSBC_UK .. u lot want to chat via chat for me to close my bank account. It’s Totally pathetic. i Login with my app & press request to shut then unlike other banks you want me to chat to a real person!! i will be grumpy about what country U invest our money in. 😡👎🏽

  • hgld Henry Dillon (@hgld) reported

    @HSBC_UK So apparently the number on the page is wrong. It should be 0345 266 9337. Are you aware of this problem?

  • knoweuro Knoweuro 🇬🇧🇳🇴🇮🇸🇱🇮🇨🇭 (@knoweuro) reported

    @HSBC_UK @HSBC There is no excuse for the deplorable 'service' from your call centre

  • BuffyIles Buffy Iles (@BuffyIles) reported

    @HSBC_UK Thank you for that information, wish I hadn't wasted my time, disgusting service. You'll be sending a dead man's money to the treasury then, absolutely disgraceful #norespect

  • PattyDarl Patty (@PattyDarl) reported

    @HSBC_UK If you want to support black history month you should give all black customers 100,000

  • PlNNERS Pinners (@PlNNERS) reported

    Seriously done with @HSBC_UK and their complete inability to manage Premier accounts or credit cards properly. Absolutely useless so called "premier" service.