HSBC

Is HSBC down in Highbridge, Somerset, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Highbridge, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Highbridge, Somerset, England 02/18/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (17%)

    Login (17%)

  3. Website (15%)

    Website (15%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Highbridge, England

Latest outage, problems and issue reports in Highbridge and nearby locations:

  • MissSylvester77 Lindsey Sylvester 👩‍🏫 (@MissSylvester77) reported from Burnham-on-Sea, England

    @HSBC_UK your customer service is awful. Asking for something to be sorted, but get told, it should be processed soon, but I don't have the authority to do it here. This happened last year trying to set up a student account too.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JustSmileAndy Andy Egan (@JustSmileAndy) reported

    @HSBC_UK once again just awful service. Just trying to transfer our money to my accounts with other banks and locked out of the app. Have called you as asked, now on hold for 40 minutes. Do you have any idea how long of people’s lives your understaffed bank is wasting?

  • HeardCustomer Never Heard of Customer service (@HeardCustomer) reported

    @HSBC_UK trying to deposit a cheque on Android. Successfully managed byontake the front but the back is white and the app refuses to take the pic. Help!

  • BKingston29 Ben Kingston (@BKingston29) reported

    @HSBC_UK Hi, I applied for an Advance account using the Current Account Switch service on 30 April. Today you informed me that you won't be able to switch my account until 27 May. I wanted to confirm that I am still eligible and will receive the £125 for new customers who switch?

  • KelEdwards1985 Kelly edwards (@KelEdwards1985) reported

    @HSBC_UK They couldn't even tell me your complaints process until i repeatedly asked! Shocking service

  • brandon_popey Brandon Pope (@brandon_popey) reported

    @HSBC_UK thanks for losing £2000 that was in my trust fund, really appreciate it. Ridiculous service like

  • Liiamfx The Solution (@Liiamfx) reported

    @claireedith @HSBC_UK So they’ve told me - my biggest issue was that they only let 5 people in the branch which is fair enough - but they don’t limit groups when only 1 needs to go in - group of 4 taking ages on one machine while everyone just stood outside getting wet. Some common sense needed

  • charlesmartelfr ★彡 Charles Martel 732 彡★ (@charlesmartelfr) reported

    @HSBC_UK opened an account 2 days ago, called your customer service, waited 36 minutes to be hung up on!! Appalling service. I'll close this new account.

  • JustinDB1974 Justin Bentley (@JustinDB1974) reported

    @HSBC_UK trying to arrange an appt to set up an Executor acct for my late mum,advised do it online,no spots but told to call,waiting for 30 mins to be told by an o/seas callcentre to go to a branch on spec(Bourne now closed,nearest 30mins away)on a 1st come1st served basis,awful

  • KelEdwards1985 Kelly edwards (@KelEdwards1985) reported

    @HSBC_UK has the worst customer service I've ever experienced! 😡😡😡

  • AtiehRami Rami Atieh (@AtiehRami) reported

    @HSBC_UK after holding for 30 min to talk to an agent to unblock my account, that agent transfers me to another service. 1hr later and nothing. These are 1h30 of my life gone like that. Worst customer service in the world I think