HSBC status: access issues and outage reports

Problems in the last 24 hours in Highbridge, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Highbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Highbridge, England

The most recent HSBC outage reports came from the following cities: North Somerset.

City	Problem Type	Report Time
North Somerset	Login	2 months ago
Winscombe	Mobile App	8 months ago
Weston-super-Mare	Mobile App	9 months ago
Weston-super-Mare	Mobile App	2 years ago
Banwell	Mobile App	2 years ago

Community Discussion

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HSBC Issues Reports Near Highbridge, England

Latest outage, problems and issue reports in Highbridge and nearby locations:

• 
  Lindsey Sylvester 👩‍🏫 (@MissSylvester77) reported 39 minutes ago from Burnham-on-Sea, England

  @HSBC_UK your customer service is awful. Asking for something to be sorted, but get told, it should be processed soon, but I don't have the authority to do it here. This happened last year trying to set up a student account too.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keving 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@kevinjg) reported 3 minutes ago

  @HSBC_UK Is it deemed acceptable for a cashier to be tinkering on their mobile phone whilst waiting for a customer to serve?

• 
  Caryn Cox DStJ DL 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇳🇱 (@caryncoxphealth) reported 4 minutes ago

  @HSBC_UK failed responses to emails to named account as requested by staff member @ Malvern branch. Rang number on business card. Unable to help. Am trying to open an account and make deposit. Any customer care? Any assistance?

• 
  Ben Wilkins (@Wilks1985) reported 5 minutes ago

  @HSBC_UK hi, I have been trying to access the hsbc app all day and the account page won't load. I get an error saying 'there was a problem connecting to our servers please try again later'. Is there a known problem?

• 
  Simon Laskey (@SimonLaskey) reported 6 minutes ago

  @andyward1964 @HSBC_UK Can't login to either the old Kinetic or BIB.

• 
  Alex (@AlexRM) reported 7 minutes ago from Victoria, England

  @HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?

• 
  Agata Markiewicz (@AgataMarkiewic1) reported 12 minutes ago

  @HSBC_UK what a useless customer service. Online payment declined again when funds account!! Last time I was promised this will never happen again. I spoke to robot where chat was ended without solving issue, chat with human still not resolved, phone call still not resolved!!!

• 
  Allan S (@AllanS63097043) reported 12 minutes ago

  @HSBC_UK Shockingly slow service. The buyer of my property has been waiting 3 weeks for their mortgage offer 😳

• 
  Abbie (@Abbielou30) reported 13 minutes ago

  It feels impossible to talk to a human at @HSBC_UK without going into a branch!

• 
  Anabel Castillo (@ACastilloBast) reported 13 minutes ago

  @HSBC_UK i have tired to set up the HSBC app on the Mobile i bought here but it comes up with an error everytime i try and enter ID such as bank info for the first step. I need access to My money as everything not nailed down was stolen

• 
  Miss.Viktoria.Quinn (@ViktoriaQuinn) reported 14 minutes ago

  @adreena_winters @HSBC_UK @StarlingBank They do not discriminate when it comes to charges and taxes though. That’s when the way we earn money is not a problem 🤔