Is HSBC down in Helmsley, North Yorkshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Helmsley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Helmsley, England
Latest outage, problems and issue reports in Helmsley and nearby locations:
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Ben Fuller
(@benjaminfuller) reported
from
Easingwold, England
I’ve banked with this branch of @HSBC_UK for 34 years and yet no personal service at all. And of course #HSBC won’t let you ring your own branch to ask for some service.
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Ben Fuller
(@benjaminfuller) reported
from
Easingwold, England
Unbelievable, inefficient & poor service from @HSBC_UK. Two standing order requests 4wd to my branch from organisations we wanted to support posted back to me by HSBC telling me I must set them up myself online. Why not JFDI themselves in the time it takes to write? #HSBC
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Naveed Khan
(@NaveedPKi) reported
@HSBC_UK Appalling service standards..spent nearly 3 hours to unblock a card (nor prior comms) but futile....no one knows what they need to do...dont have the courtesy to call back when they disconnect your call. #shame to it highest
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Andrea Henry
(@AndreaAnn_M) reported
@sneakersnstuff still waiting for a response to why my trainers are not with me and you’ve taken money from my account to be delivered incorrect. I’ve raised a dispute with @HSBC_UK and might be waiting for a long time! @sneakersnstuff this is really bad and terrible service
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Morningbird
(@southgate_penny) reported
@HSBC_UK @nationaltrust It’s a tiny tiny start. Now, to make up for the presumably absolutely massive amounts you have invested in fossil fuels over the past 40 decades could you please make sure no more are taken down and millions more planted. We need billions of trees now.
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Sa.Ne.M. Al.P.Er
(@sanemalper) reported
@HSBC_UK is there a problem with your customer services? I’ve been simultaneously on the phone, on the app chat and on the browser chat to get through to a human agent for over an hour now !!! 😡😡😡
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Andrzej Cichocki
(@combatopera) reported
@HSBC_UK @Jinenken it's painfully slow. when you tap on something it takes over a second to respond. my atari was faster than this
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Alex Darby
(@TrentTech) reported
The new UI in the @HSBC_UK mobile banking app is awful. For example, where you used to be able go into an account and see all the info at a glance, you now have to swipe down to see the info. The overall UX of it is ironically more complicated due to the "simplified" UI.
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Alpha Persei
(@PerseiAlpha) reported
@HSBC_UK It wasn’t an enquiry, it was a grumble. I have to approve payments via your fraud team, who are working from home. My point was that this is not secure at all. I am giving confidential information to someone overseas, sitting in a room with other people around.
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Elena
(@Elena_haf) reported
@HSBC_UK the app is refusing transfers what’s the issue?
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Alix
(@too_many_pies) reported
@HSBC_UK I’ve have been on the phone to 6 agents this morning who have all transferred me or cut me off trying to sort out ongoing fraudulent activity on my account. I have no money as I can’t access my account but hackers can still gamble away!!!! Worst customer services ever
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Ash Lawson
(@ashlawson) reported
@HSBC_UK your ‘security’ measures make your app, online and phone banking entirely unusable. You have too many ambiguously named factors and enough secret answers to write my biography. Yet I can’t log in. 🤬