HSBC

Is HSBC down in Haverhill, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Haverhill, Suffolk, England 01/22/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

  • AmandaHayes6 Aha.yes 💙 (@AmandaHayes6) reported from Pampisford, England

    @HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • clarkie1404 Laura Miller (@clarkie1404) reported

    @HSBC_UK I've just had the worst experience this evening. Leaving me with no access to my bank account when I have 2 young children. When I take the long distance to the branch tomorrow full of disappointment in the bank I choose...I will be closing my account.

  • Amy35540328 Amy (@Amy35540328) reported

    @HSBC_UK waiting over an hour to speak to agent and I am an advance customer. Service has really declined. Bank card also need we arrived.

  • duncanshrubsole Duncan Shrubsole (@duncanshrubsole) reported

    Gosh @HSBC_UK your phone "helpline" is truely appalling. I've been on hold now for 2hrs & counting in the last 24 hours. You've cut me off twice & having got thru to an actual person you've just put me on hold again... Still I've only been a customer for 25+yrs. Why bother caring

  • SuzanneSalam Suzanne Salam (@SuzanneSalam) reported

    @HSBC_UK over 40 mins waiting to speak to an agent and STILL waiting. Get out of the 90s. This is unacceptable. I voiced the same issue through twitter last week, radio silence from HSBC!!

  • danielrblake Dan Blake (@danielrblake) reported

    @HSBC_UK no thanks. I think you should just make it easier for you customers to access basic account info and not have to request it is sent in the post!!!

  • rpher Rodney Pettipher (@rpher) reported

    @HSBC_UK Clicking on Send me my pin gives me a window saying I should use the chat service, but there is still no sign of a chat button. Where should it be????

  • DoubleaClean Double A Window Cleaning - Window Cleaner (@DoubleaClean) reported

    @HSBC_UK unbelievable that u can’t speak to a uk call centre as overseas just really not helpful, not understanding. Need some help or a new bank? Please help

  • artbyruth_nj Artbyruth_nj (@artbyruth_nj) reported

    @HSBC_UK how does a customer get through to an agent😩 worst service ever! l have been waiting days upon days to speak to an agent regarding my issue and still no answer!

  • andreasmav1 𝔸𝕟𝕕𝕣𝕖𝕒𝕤🐜 (@andreasmav1) reported

    @HSBC_UK also, your 08457 number doesn't work from the new BT WiFi landlines. Shite service beyond comprehension!

  • MatthewCull1 Matt Cull (@MatthewCull1) reported

    @HSBC_UK I eventually spoke to someone about two transactions that are pending that should not be and I was told nothing can be done when they are pending. Only when they go through can anything be done so that’ll be another hour wasted. It would help if you told customers the wait time.