HSBC

Is HSBC down in Haverhill, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Haverhill, Suffolk, England 12/27/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (23%)

    Website (23%)

  3. Login (14%)

    Login (14%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

  • AmandaHayes6 Aha.yes 💙 (@AmandaHayes6) reported from Pampisford, England

    @HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Gueneveve 🇪🇺 🇺🇦 Geneveve has left the building 🌻 (@Gueneveve) reported

    @HSBC_UK Following massive errors made by your Fraud team with my business account last month, a small offer of compensation was made by one of your complaints managers. I responded in acceptance but have had NO acknowledgement since despite chasing 5 times. +No payment.

  • msweaves Sarah Weaver (@msweaves) reported

    .@GWRHelp @HSBC_UK Hi HSBC - First Great Western say they cannot process refunds to passengers' HSBC cards -and have to issue cheques instead. This is really inconvenient, for obvious reasons. Please can you advise why you can't accept these refunds? And suggest a fix- thank you

  • Matthew64866001 Matthew Mills (@Matthew64866001) reported

    @HSBC_UK whats wrong with your customer service? I was supposed to be provided a “relationship manager” ( i haven’t ) as part of “premier” service. Apparently now i have to call an intl number to speak to this person who doesnt exist. I cant raise a complaint to have it resolved

  • Sahya76843348 Sahya (@Sahya76843348) reported

    @HSBC_UK customer suggestion; SumUp payment on my statement did not specify the name of the merchant. Could you improve the bank statements please? Saves me the hassle of panicking. Thanks

  • Matthew64866001 Matthew Mills (@Matthew64866001) reported

    @HSBC_UK That’s exactly the blind stupidity I’m talking about. Premier is supposed to be exactly that - but no , make your “valued customers” call international numbers instead of providing a direct contact. Unhelpful and and example of how endemic bad customer service is in HSBC.

  • WeedenColin Colin Weeden (@WeedenColin) reported

    @HSBC_UK your so-called help is absolutely NBG. Just adding a payee to online banking is so frustrating that customers can literally give up the will to live

  • anita_b_1 Anita (@anita_b_1) reported

    @HSBC_UK is there a problem with the banking app on Android phones? I've tried a few times today and it says it says it's having trouble connecting to servers. I have the most recent updates installed. Any advice welcome please!

  • ClareEHodges Clare Hodges🌻🌻🌻 (@ClareEHodges) reported

    @HSBC_UK I have tried to call your helpline to set up a telephone security number, but it will not let me access your call centre because... I do not have a telephone security number. Can you help?

  • naynayhack naynayhack (@naynayhack) reported

    @HSBC_UK Sent an email on Fri morning, as yet...no response. I've been a customer for over 30 years. Deplorable service

  • lestereverton80 ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported

    @HSBC_UK I’ve paid someone by error how do i recall the payment