HSBC down? Current status and problems in Haverhill, Suffolk, England

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (57%)
• Login (26%)
• Website (9%)
• Transactions (7%)
• Withdrawals (2%)

Community Discussion

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HSBC Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

• 
  Aha.yes 💙 (@AmandaHayes6) reported 57 minutes ago from Pampisford, England

  @HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danny Russell (@RussellDanny) reported 5 minutes ago

  @HSBC_UK I cannot get to Kingston. Went into Lloyds but they were unable to help me given that I am not a customer there. Will this "internal decision" be sorted in the next couple of days??

• 
  Optimus_P (@harvs99) reported 8 minutes ago

  @HSBC_UK The new version app needs an update to return the automatic decimal point when pay or transfer is used. This will almost certainly cause problems to many people down the line I’m sure.

• 
  Lightning Services (@HarleyTales) reported 9 minutes ago

  @HSBC_UK have still not responded to DMs to their Help Desk nor the email requested when I made these woes public. Formal complaint lodged regarding their failure to release my money from Business Account they closed over a month ago. I can only assume this is a vindictive

• 
  Christopher Anton (@GBRChris_A) reported 9 minutes ago

  @brixtonkate Our club accounts have had loads of problems with @HSBC_UK asking loads of intrusive and irrelevant questions. They have not being been in the least bit helpful and at one joint just closing down our deposit account on a whim. So if definitely avoid them

• 
  Akta Chauhan (@Akta14) reported 16 minutes ago

  @HSBC_UK ABSOLUTELY HORRENDOUS CUSTOMER SERVICE ON THE PHONE TODAY. Wasted 1 hr on a call and issue not resolved. I want a call back from someone who will sort it today

• 
  Matt W - Webster (@MattWWebster) reported 16 minutes ago

  @HSBC_UK Hi Alison, thanks for getting back to me. I have spoken to two agents both left me on hold!!! I do have online banking with you and have happily used it for years. But I’m stuck and have even been told I can’t make payments via telephone banking! 🏳 please help! 🆘

• 
  Matt Strugz (@Strugz) reported 16 minutes ago

  @HSBC_UK Good evening, trying to help mum. Updated her iPad to ios15, now hsbc app frozen on logo. Restarted iPad. Latest app installed. Can you advise on a fix please?

• 
  PRINCESSNYAH THE MOGUL (@PRINCESSNYAH) reported 16 minutes ago

  Honestly how many telephone agents do you have working @HSBC_UK I have been on hold so long my battery is dying whilst charging how is that even possible?

• 
  David Gillings (@david_gillings) reported 18 minutes ago

  @HSBC_UK think you specialist team have shut down for Xmas. Hope they have a better one than me and my family. Lost over 10 hours trying to sort this.

• 
  Lightning Services (@HarleyTales) reported 21 minutes ago

  action that cannot be seen as anything but vindictive with intent of damaging a family business & finances at the same time. @HSBC_UK DM 24x7 Help Desk No response 4 days. Business Banking Contact point. No response 4 Days. Formal Complaint. No response yet - 4 of 5 days to go.