HSBC

Is HSBC down in Haverhill, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Haverhill, Suffolk, England 12/21/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

  • AmandaHayes6 Aha.yes 💙 (@AmandaHayes6) reported from Pampisford, England

    @HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Mossy55018 Gary Moss (@Mossy55018) reported

    @HSBC_UK Good Morning. Two things please : Your hold music is the most torturous sound that man has ever created. It makes me want to scream ! Your online chat function is next to useless – 35 mins for a response. So much for being an "advanced" customer.

  • Raja030576 Raja (@Raja030576) reported

    @HSBC_UK Complaint still under investigation. That is insane, Your company messed up, yet it is investigating how much it made a mistake on? Your customer service cut me off when I tried to upgrade my account. What's the point of being a high value client if you treat like crap?

  • notthatGraeme Graeme (@notthatGraeme) reported

    @HSBC_UK what an absolute farce it's become banking with HSBC. Your Customer Service is a joke, telephones not answered, chat takes 20 minutes each line of response, I've now been waiting 25 minutes for an auto call back. Pitiful!

  • Bingamin PMo (@Bingamin) reported

    @HSBC_UK had some fraudulent transactions on my joint account. could only get hold of the online help last night, who said i had to wait til the pending transaction had processed, then 60-90 days before the money was returned *if* it was proven that the transaction was fraudulent

  • GreatStrides65 David Turner QC (@GreatStrides65) reported

    Why can't @HSBC_UK provide a reasonable service? The business telephone banking "service" is a joke and the online banking platform does not work. And most of its branches have been shut ... In the meantime, @TheFCA does nothing for the customers who are let down

  • paulineridley paulineridley (@paulineridley) reported

    @c_j_d @HSBC_UK That’s awful - I found the bereavement depts of banks were reasonably sensitive once I got through to them but yes some staff just didn’t seem to have a clue how to respond in a human way. Sorry you are going through this

  • thesommelieruk thesommelier (@thesommelieruk) reported

    @HSBC_UK no the phrase "I don't think I'll be able to get a manager to call you back " doesn't surprise me. At all. Not one little bit. I'm sure you would enjoy speaking, no enjoy listening, to my point of view. But, this is not possible. Amazing customer service.

  • RogerHemming4 Roger Hemming (@RogerHemming4) reported

    @HSBC_UK 2 hours on hold as a valued customer? Really is this the best service you can give.

  • chrislee1628 Chris Lee (@chrislee1628) reported

    @HSBC_UK Have also spoken to customer service, went through the process with them, they have no idea why

  • SLTjustin Justin Lawson (@SLTjustin) reported

    @HSBC_UK Boring standard reply, at least you reply quicker top a tweet than a phone call. HSBC offers very very poor service.