HSBC status: access issues and outage reports

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

• 
  Aha.yes 💙 (@AmandaHayes6) reported 22 minutes ago from Pampisford, England

  @HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Hankins (@jamesinitium) reported 35 seconds ago

  @HSBC_UK my mum is bed bound at home with a broken back. She doesnt have online banking and failed a security check with phone banking. She cannot now access her savings for personal care. The only way you say she can get get her money is in branch. Please tell me how?

• 
  𝗞𝗮𝗿𝗶𝘀𝘀 🌸 (@Karisspluck) reported 1 minute ago

  @HSBC_UK Hi, I’ve cancelled my credit card and the app has now signed me out. I still have a document I need to read but can’t access it. Will this be sent to me in the post instead? I’m assuming it just says to cut up the card, but I’m not sure.

• 
  Superficialsupermum (@superficialmum) reported 1 minute ago

  @HSBC_UK Everyone who switched from Kinetic can now no longer access their account!

• 
  Fordy-PUFC (@MrFord89) reported 2 minutes ago

  @HSBC_UK have be the worst bank in the UK. Absolutely useless agents who dont offer any help. Mis sold products.

• 
  Ruchee Dudeja (@DudejaRuchee) reported 2 minutes ago

  @HSBC_UK recently I moved from Hsbc basic account to Advance but didn’t get the £200 credit ? Can someone check and help pls

• 
  Joe Langley (@langlineer) reported 5 minutes ago

  @HSBC_UK I am a long term customer that will be switching. Your customer service has gone off a cliff. Website, phone service and branch service are all inconsistent in multiple areas. Simply can't get some things done. Number of branches is awful. Can't get appt in branch.

• 
  Andy Lewis (@aj_lewis89) reported 8 minutes ago

  @HSBC_UK Currently having site issues? Getting 'an error occurred' when amending or creating standing orders, getting logged out when clicking between pages, and live chat not working. App working fine, unfortunately your app doesn't have such basic functions as amending SO..

• 
  Toan Hoang (@thoang1000) reported 8 minutes ago

  Looking at the @Cashplus Twitter feed, it appears that I am not the only one struggling with this problem. For context, @HSBC_UK were able to unblocked my personal account immediately using my voice verfication. What stone aged process is at Cashplus is anyone's guess.

• 
  Lee Redfern (@ScrewballMoon50) reported 13 minutes ago

  @HSBC_UK Hi, has HSBC ever considered doing a priority replacement service for debit cards? I don't even know if mine was ordered when they said it was. Annoying can't go or do anything without it.

• 
  ana gic ....Actor & Filmmaker (@anagicphoto) reported 13 minutes ago

  @HSBC_UK Hi you gave me the the wrong information they could not help