HSBC status: access issues and outage reports

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

• 
  Aha.yes 💙 (@AmandaHayes6) reported 49 minutes ago from Pampisford, England

  @HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zlatan1985 (@Zlatans1985) reported 4 minutes ago

  @DungeonsJoypads @HSBC_UK an overseas call center will basically be a triage these days, the staff will have basic info on your account and can do nothing but log the issue. they will be locked down due to fear of data leaks by rouge staff etc....

• 
  Owen Richards (@TheGreenG0blin) reported 4 minutes ago

  @HSBC_UK you must have the absolute worst customer service of any bank in the uk!

• 
  H-D (@HDGauvin) reported 11 minutes ago

  @ricci_kitchen @HSBC_UK @HSBC_UK 1hr 8 mins now, at this time of the morning, I guess it can only be a technical glitch driving this kind of call volume.

• 
  Pratik Bhongade (@mpratik02) reported 12 minutes ago

  Hey @HSBC_UK , can you imagine if someone needs to get a 6 months up to date bank statement for his account he needs to chat or call customer service, they raise a request and ask you to wait for 2 days, it’s been 5 days I asked for the statement and still waiting. It should a simple date filter in the app to get the statement, don’t you think so? I recon, I am bit frustrated now with this amazing service.

• 
  Windsurf.KE ☀️ (@XRPinKE) reported 14 minutes ago

  @HSBC_UK @CleansedTweets lol @HSBC_UK you treated me like **** as well. I hope you get punished by the ombudsman and stop treating us expats like ****. Given the banks origins you should be the first choice bank for UK expats. Now you are a liability and will lose a lot of deposits

• 
  Mark (@MorganMF9867) reported 14 minutes ago

  @HSBC_UK almost a 3 week wait for a telephone security code and nothing has arrived. Incredibly poor customer service.

• 
  Helen Todd (@HelenTodd3) reported 25 minutes ago

  @jckchn88 @HSBC_UK Hi, spent 50 mins on hold to be told every UK customer received this in error and there is no issue with your cards. The woman told me I was ok to unfreeze my card. Hope that helps #HSBC #ApplePay

• 
  Allan S (@AllanS63097043) reported 28 minutes ago

  @HSBC_UK Shockingly slow service. The buyer of my property has been waiting 3 weeks for their mortgage offer 😳

• 
  Valdrin Hoxha (@h_valdrin) reported 28 minutes ago

  @HSBC_UK I made call this morning about my credit card one you of lady from customer service she wasn’t very helpful I hope the phone are record . Thank You

• 
  Gaurav Yadav (@GauravYadav0608) reported 28 minutes ago

  @HSBC_IN @HSBC @HSBC_UK Terrible customer service and completely ineffective phone banking support. Reverse my charges occurred on my card Card ending 9340