HSBC status: access issues and outage reports

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

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  Aha.yes 💙 (@AmandaHayes6) reported 54 minutes ago from Pampisford, England

  @HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

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  jjNotice (@jj_Notice) reported 28 seconds ago

  @EXCEL @HSBC_UK Could even trade 369 for Bin and upgrade support to Hyli for even more LPL style fighting

• 
  ana gic ....Actor & Filmmaker (@anagicphoto) reported 2 minutes ago

  @HSBC_UK , I am Profoundly dyslexic. And I tried to make a claim Regarding holiday insurance. And I realised that there was so much paperwork Which I had to read and write and I realised and I realised that this service was not accessible to me With my disability

• 
  Jason Roberts (@AdvocateRed7) reported 3 minutes ago

  @HSBC_UK your mobile banking app is not working properly, it lets me scan my thumb to log in and then freezes? I’ve since deleted the app and reinstalled it but it’s still doing it! Also what will you do with pictures of myself and ID I had to provide to set the app back up???

• 
  Stevie (@StevieeeWx) reported 5 minutes ago

  @Peter_Croden @HSBC_UK I am mate yes. Unreal. Not been able to access business funds since yesterday!!!

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  ana gic ....Actor & Filmmaker (@anagicphoto) reported 5 minutes ago

  @HSBC_UK Hi , I did that and couldn't or would not help

• 
  Toan Hoang (@thoang1000) reported 6 minutes ago

  Looking at the @Cashplus Twitter feed, it appears that I am not the only one struggling with this problem. For context, @HSBC_UK were able to unblocked my personal account immediately using my voice verfication. What stone aged process is at Cashplus is anyone's guess.

• 
  Alex (@AlexRM) reported 7 minutes ago from Victoria, England

  @HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?

• 
  Jo Kemp (@kempettes) reported 9 minutes ago

  @HSBC_UK circle of doom means HSBC app will not open. Same is true of HSBC business app. Meanwhile 2 rival banking apps working perfectly this morning..

• 
  Justine Punjwani (@Justinep30) reported 13 minutes ago

  @HSBC_UK 37 minutes on the phone to one of your agents and then he cuts me off! HSBC are the worst for customer service!

• 
  jack (@jackgreggs) reported 13 minutes ago

  Everyday I question why I still bank with @HSBC_UK… support is slow, always get things wrong, fail to understand queries, never seem to speak to each other in different departments, always chasing updates for my own applications… just painful and draining/tiresome dealing with