HSBC

Is HSBC down in Haverhill, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Haverhill, Suffolk, England 12/03/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Haverhill, Suffolk, England

The most recent HSBC outage reports came from the following cities: Cambridge.

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City Problem Type Report Time
United KingdomCambridge Website
United KingdomHaverhill Mobile App
United KingdomHaverhill Mobile App
United KingdomCambridge Mobile App
United KingdomCambridge Mobile App
United KingdomCambridge Mobile App

Community Discussion

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HSBC Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

  • AmandaHayes6 Aha.yes 💙 (@AmandaHayes6) reported from Pampisford, England

    @HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • GinaManninna 🏹🌳🔴 (@GinaManninna) reported

    @HSBC_UK I’ve so far had two waits of 47 minutes before the line cut and currently 35 minutes. I understand people are busy, but another large bank answered my query within 12 minutes earlier today. I don’t see how HSBC can justify the difference to the customer.

  • Dave__Rogers Dave Rogers (@Dave__Rogers) reported

    @HSBC_UK Hi - I keep getting letters from HSBC saying you’re unable to email me…when I log in to website to change and amend communication preferences it won’t let me and says there’s a problem / error page?

  • markychewitt Mark (@markychewitt) reported

    @HSBC_UK I have sold my house over 10 days ago and my solicitors uses your bank for this service. The service has been absolutely appalling as he has been chasing the account manager and your customer service to rectify the issue at your end. No one is getting back to him.

  • julesjules77 Jules (@julesjules77) reported

    @HSBC_UK Activated the app, didn't realise this meant physical secure key is disabled. Prefer physical key and PC so called to get this re-activated, told that will have to get a new one sent. Can't login on PC in meantime. A complete mess!

  • LeaFroh Lea Stanke (@LeaFroh) reported

    @HSBC_UK I have a problem. You locked my online-banking, because I couldn't remember the new passwort. I'm abroad and cannot call you for veryfing the automated password reset via phone, I have no money on my sim. I can also not chat with you, because for that I need to log on.

  • pstheonlyone piyush setia (@pstheonlyone) reported

    @MAli78674571 @HSBC_UK Same thing happened to me today, wasted 74 min and being transferred over to 4 agents who were like lame ducks didn't know anything about customer service..can someone officially look into the service that is being provided..it's like a pandemic of pathetic customer service HSBC

  • Ten4_ Ten4 (@Ten4_) reported

    @liam7griffiths @HSBC_UK Your Director of Customer Service should be fired with these performance figures😡

  • Jack_Rose_2210 Jack Rose (@Jack_Rose_2210) reported

    @HSBC_UK I’ve been sat trying to get through to the support team for 2 hours now 🙃🙃

  • lifeofej__ EJ (@lifeofej__) reported

    Disappointed with the customer support from @HSBC_UK I've had a query open from beginning of MAY and I have not received ANY update, despite being told I will receive a call within 5 days! I've called 7x and everyone I speak to says they can't do anything about it. This is NOT ok

  • GinaManninna 🏹🌳🔴 (@GinaManninna) reported

    @HSBC_UK trying to report fraud on my card. Tried live chat, Twitter message and I’ve twice been on hold for over an hour on the phone so far too with no one available to help. Disgraceful customer service.