HSBC

Is HSBC down in Haverhill, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Haverhill, Suffolk, England 03/01/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

  • AmandaHayes6 Aha.yes 💙 (@AmandaHayes6) reported from Pampisford, England

    @HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • shortiee31 Shortiee31 (@shortiee31) reported

    Anyone having issues with their online banking/payments this morning? @HSBC_UK

  • dynarfeic Dyn ar feic (@dynarfeic) reported

    @HSBC_UK can you help. Applied to switch current account two weeks ago. Heard nothing since. No email, no text etc. Can't phone at mo as in Morocco.

  • patrice_ragot Patrice Ragot (@patrice_ragot) reported

    @HSBC_UK hello I am unable to log into the app. At the second attempt I can read: HSBC UK keeps stopping. I do not log often in the app as it is only for my mortgage. Version is 3.21.0 No problems with any other app.

  • rayhickinbottom Ray Hickinbottom (@rayhickinbottom) reported

    @HSBC_UK I understand Colin Bell is CEO of HSBC Bank PLC. I am writing to him to ask him to get involved and arrange for someone to call me. If there's no response I will probably close my account and go to a bank that actually cares about customer service

  • bentleyracune Bentley Racune! 🏴󠁧󠁢󠁳󠁣󠁴󠁿🧡🇺🇦🦝 (@bentleyracune) reported

    @HSBC_UK their online service is hilariously overcomplicated too, with a frankly bizarre "Digital Key" login system rather than just using standard 2FA

  • crocmarchant Kate Marchant (@crocmarchant) reported

    @HSBC_UK Any ideas why i cannot login into Business online banking? I am not getting the boxes to input my password and access code. Happened yesterday too....

  • TheOnlyAhmed S.A (@TheOnlyAhmed) reported

    @HSBC_UK Everything is on and I didn’t switch to another device. This problem has been happening since the recent app update from 19th May!

  • Nicllan Nic Llan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Nicllan) reported

    @sleeepysandy @mcgilead @HSBC_UK This is mental. Banking has gone to the dogs (branches slashed, one teller even if the queue is out the door, accounts rendered pointless due to Ts&Cs, terrible telephone services, almost zero business services) and this is what they’re concentrating on?

  • mattyjohnsoni Matthew Johnson (@mattyjohnsoni) reported

    Oh the joys of being a @HSBC_UK Premier customer "I’ll transfer you to an agent now. It could take up to 6 hours to get connected because our agents are helping other customers like you"

  • Me06703083 Me (@Me06703083) reported

    @HSBC_UK Also I tried calling to book an appointment in branch. Phone rang for 26 minutes before someone answered and then after talking for another 10 minutes, I got cut off. It doesn’t feel like the greatest customer service considering I’m just trying to open a new account.