HSBC

Is HSBC down in Haverhill, Suffolk, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Haverhill, Suffolk, England 03/02/2026 11:30

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (20%)

    Login (20%)

  3. Website (15%)

    Website (15%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

  • AmandaHayes6 Aha.yes 💙 (@AmandaHayes6) reported from Pampisford, England

    @HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Rosie03980799 Rosie (@Rosie03980799) reported

    @HSBC_UK I know we are in a pandemic, but with lockdown easing you can't use that as an excuse anymore... please tell me why your customer service wait times are so long? I've been on hold on your chat and on the phone for over half an hour! #customerservices

  • mikew25454509 Mikey (@mikew25454509) reported

    @HSBC_UK Yes, tried with full sun, room light, room light and table lamp, phone light. No use. If there was a shutter button it wouldn't be no problem.

  • KirstiWenn Kirsti (@KirstiWenn) reported

    @HSBC_UK 35m waiting to speak to someone on the phone because you didn’t do something properly 14 years ago! No need for poor customer service.

  • SahajeshPatel Sahajesh Patel (@SahajeshPatel) reported

    @HSBC_UK Hi, is it possible for two different people to use the same mobile banking app? I can’t see an option for person A to log out fully (and keep Digital Secure Key) and for person B to also use the app on the same phone to access *their* mobile banking setup.

  • AnnaODonoghue6 Anna O Donoghue (@AnnaODonoghue6) reported

    @HSBC_UK @ivoryeboknee Your customer service is disgraceful - have spent total of 3 hours since yesterday to sort out a serious issue and 0 customer service from you - will be cling my account that I have held for 20 years Monday morning

  • hitension2 Suresh (@hitension2) reported

    @HSBC_UK Does anyone actually pick up the phones in customer service, I have now tried 12 times my last call is right now, and still waiting at 1 hour.

  • d_madhumanti Madhumanti D Ghosh (@d_madhumanti) reported

    @HSBC_UK It's not working. I have already tried this before. Plus I have already tried contacting on this number twice, waiting over 30 min, still no reply or assistance. Please help me get out of this in some other way ASAP.

  • beth_sounds Beth (@beth_sounds) reported

    @HSBC_UK my account is suspended because I made a small payment you've decided could be fraudulent although you verified the payee's details. The message says to call Customer Service but that is closed. What do I do?

  • jesswilson81 Jessica Wilson (@jesswilson81) reported

    @HSBC_UK so fed up with your customer service. Been with you since I was 18 and pondering moving! What is going on?!

  • puneetdokania Puneet Dokania (@puneetdokania) reported

    @HSBC_UK Looks like it’s time to switch to a better bank (perhaps @BarclaysUK, not sure) that can provide reasonably good services. ~5 years with HSBC, first time needed customer service, struggling for last many weeks to get a stupid job done.