HSBC

Is HSBC down in Haverhill, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Haverhill, Suffolk, England 02/18/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (17%)

    Login (17%)

  3. Website (15%)

    Website (15%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

  • AmandaHayes6 Aha.yes 💙 (@AmandaHayes6) reported from Pampisford, England

    @HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahroberts198 Sarah Roberts (@sarahroberts198) reported

    You know sevurity is tight when you cant even access your own account despite being on the phone for half an hour @HSBC_UK

  • DrCatClarkson Dr Cat Clarkson (@DrCatClarkson) reported

    @HSBC_UK hey, I’ve got a search on my credit report for opening a credit card with you, which I haven’t, I can’t call your fraud line as I’m not a customer so don’t have customer ID. How can I look in to it?

  • sejcheek92 Samantha Cheek (@sejcheek92) reported

    @HSBC_UK hi Im trying to set up online banking on my new phone as iv lost my old phone. Its asking me to use the app to generate a pin to log in but I don't have access to the app. I tried to speak via you website but I'm afraid I have to be logged in to do it. Please send help

  • Megan_Pye megan🖤 (@Megan_Pye) reported

    @HSBC_UK why do your customer service agents on the app chat ignore customers? Seriously so unimpressed

  • pompeyhedge ed francis (@pompeyhedge) reported

    @geekmasterflex @HSBC_UK Sorry to hear that. I think it's only s21 ultra phones. Luckily I have a spare phone, but still not working on this one.

  • littlegibbo Little Gibbo (@littlegibbo) reported from Long Ashton, England

    @HSBC_UK my 80+yr parents are fed up with not being able to talk to anyone at the bank. Every number goes to a non UK call centre, they don’t know security numbers, they just want to be able to speak to a person. What happened to customer service? My mum was in tears.

  • unsociablemum Roni Patel (@unsociablemum) reported

    @HSBC_UK In fact I have had zero help when raising this last month

  • petewylie Pete Wylie is WAH!🌟 (@petewylie) reported

    .@HSBC_UK Serious question: a customer is locked out of their account. They have tried and failed to unfreeze it- online, calls, etc. They have a disability. They have no means of travel. They cannot attend a branch (the local ones closed). What would you suggest? #Hypothetical

  • firth1985 Stu Firth (@firth1985) reported

    @HSBC_UK Hi Laura. I am an HSBC customer that’s the confusing thing!

  • TalkingPointUK Talking Point (@TalkingPointUK) reported from Brighton and Hove, England

    @HSBC_UK the business banking app isn’t opening on phone. How can we access? Have tried removing and reinstalling…..thank you.