HSBC status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, login and website.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Haverhill, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at HSBC
HSBC is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
- Mobile App (56%)
- Login (25%)
- Website (10%)
- Transactions (7%)
- Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Haverhill, England
Latest outage, problems and issue reports in Haverhill and nearby locations:
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Aha.yes 💙 (@AmandaHayes6) reported from Pampisford, England@HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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lara barstow (@lara41311249) reported@HSBC_UK My boyfriend hasn’t been able to log into his mobile banking for two days now, and still cannot access it, nor can he access his online banking. We need this to send our bills etc.
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Scott Fowler (@sfowler49) reported@itvMLshow @ITV I've done a balance transfer to an @HSBC_UK credit card but they haven't paid off the other card. I've contacted them but been told it could take 10 working days for an answer. Not great, I tried to cancel the transfer but they insisted it was too late. Actually worried about it
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Morgan Jones (@MorganJ701) reported@HSBC_UK It’s gone down again
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Claire Presland (@clairehaseldine) reported@HSBC_UK @HSBC your #HSBC business banking app appears to be down again. Do you have a time when you expect it to be back working again please?
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trains of jupiter (@JupiterTrains) reported@HSBC_UK hi, I had a call with your Indian call centre about online access to my online mortgage account. They couldn't resolve it and said they would get IT helpdesk to call, but I haven't heard anything. Can you please let me know how to contact the UK based it help desk please
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Claire Presland (@clairehaseldine) reported@HSBC_UK Hi - it was saying it was currently unavailable, tried multiple times. However is now working again!
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David Whirledge (@DavidWhirledge) reported@HSBC_UK @MaraduLokam They are a joke and will try and feed you through their automated systems - don't really want to help
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La mera mera (@Atteconqueso) reported@HSBC_UK Hi, I'm still having problems and now the app won't perform authentication. Tried restarting my phone and resenting my password but no luck. Any advice will be appreciated.
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Aishlyne (@MSZ_x6) reported8 months pregnant and my bank has been blocked for 7 weeks @HSBC_UK is the WORST BANK THEY HAVE MADE ME SUFFER FOR NO REASON any lawyers available or solicitors to help me tackle a case with HSBC.
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David Whirledge (@DavidWhirledge) reported@repa28782727 @HSBC_UK did that to me too - but would not give me any answers as to why. customer service team openly lie as do complaints team. Was told i had filled in a form but could not provide me with the form. Good luck but don't hold your breath -