HSBC

Is HSBC down in Haverhill, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Haverhill, Suffolk, England 12/10/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

  • AmandaHayes6 Aha.yes 💙 (@AmandaHayes6) reported from Pampisford, England

    @HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • angelusmalusuk SJ (@angelusmalusuk) reported

    @HSBC_UK I haven't had a reply to my message. Does that mean I need to change banks? Even if I do that, how do I access my past banking info when it's online and I can't get access when I can't use the new (or old) app and can't contact you securely to get a new secure key?

  • joannew0112 Jo Jo (@joannew0112) reported

    @HSBC_UK the app on my partners phone said it needs updating, he has tried to update it but it says no data. We have uninstall it and tried to download again however it is not working? Is there a problem with the app at the moment ?

  • Aachyon T Gurung (@Aachyon) reported

    @HSBC_UK After the recent update I am unable to use the app. It won't go past initial bootup screen. I tried uninstalling/reinstalling, switching data/wifi, still no joy. Is it a known issue or just me?

  • AbnerBrowne Andy Weston (@AbnerBrowne) reported

    Dear @HSBC_UK, still having issues receiving notifications on the app. Fine yesterday, not working again today. My notifications are - and always have been - set to on.

  • Hazelesque Hazelesque, but ✨festive✨ (@Hazelesque) reported

    @HSBC_UK ...I would *really* prefer to not have to choose between "having access to app-based banking" and "having a security token that doesn't need charging at least once a day to keep working".

  • ro848411 Ryan🌙 (@ro848411) reported

    @HSBC_UK New customer here, I’m not getting notifications in the app for when money goes in or out. How long after enabling them does it take effect?

  • noaid80 Aidan Clarke (@noaid80) reported

    @HSBC_UK hi, I’m trying to track the application of an account I’m trying to open, the bot on your website is less than helpful. Can you advise please.

  • sumsi_130 Victoria Darnton-Summers (@sumsi_130) reported

    @HSBC_UK what's the point of having people working in your fraud department, if all they can do is work through a scripted list without being able to apply any human judgement or common sense?! 40 minutes wasted to release a transfer between my own accounts that I use weekly!!

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

  • Hazelesque Hazelesque, but ✨festive✨ (@Hazelesque) reported

    @HSBC_UK I wouldn't mind using a phone app as a 3rd factor for 3FA, but replacing an air-gapped physical token (w/ challenge-response support no less!) w/ a mobile app based 2nd factor for 2FA is in fact a downgrade from a pure security standpoint & I find being told otherwise patronising