HSBC

Is HSBC down in Haverhill, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Haverhill, Suffolk, England 02/13/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

  • AmandaHayes6 Aha.yes 💙 (@AmandaHayes6) reported from Pampisford, England

    @HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • GrahamPritchar1 Graham Pritchard (@GrahamPritchar1) reported

    @HSBC_UK My app is asking for a password not the digital pass pin. Passwords I enter and know are right. Is this the same problem?

  • Tom_Godwin Thomas Godwin (@Tom_Godwin) reported

    So its been 10 days since @HSBC_UK just locked all my accounts citing some transactions they needed to check, I have answered their questions and despite emails and calls have no update or even response when I can access my current account, savings or credit card Woeful...

  • Jess50083574 Jess (@Jess50083574) reported

    @HSBC_UK Be great IF you hadn't changed mobile banking log on - twice in last couple of weeks? REALLY? Now locked out - not helpful. Will have to drive to branch to sort tomorrow - zero online help that makes any sense to me!

  • PhilLawrenceUK BristolBloke (@PhilLawrenceUK) reported

    @HSBC_UK In the end I realised it was because clicking on your arrows brings up the numbers without zero before it. When I put 02 instead of clicking on your arrow when 2 was brought up to it worked. Can I suggest you sort this out? It wasn’t my problem it’s yours

  • TheSalvageDog1 TheSalvageDog (@TheSalvageDog1) reported

    @HSBC_UK the worst customer service I have ever received. Totally disinterested call handlers who refuse to allow you to talk to a manager and refuse to allow you to speak to your branch. Absolutely appalling service.

  • VoortMartijn Martijn van der Voort (@VoortMartijn) reported

    @HSBC_UK @HSBC Your customer services is crap. Just complete impossible to contact someone. Sort it.

  • Yazid20223 Yazid22 (@Yazid20223) reported

    @NikkiDaGaffa @HSBC_UK Mine has been the same since 2am .. the website works as normal though ..

  • NickHackett2 Nicholas (@NickHackett2) reported

    @HSBC_UK I'm trying to buy items online at @BootsUK but it's not letting me checkout. Saying theres a problem and to use a driffeance card. This is first time I'm having issues with this. My card isn't the issue. I have money in the account so why isn't it working. I will

  • gdogalog Gem (@gdogalog) reported

    @HSBC_UK I am constantly having to delete and reload the mobile banking app as it keeps freezing every time I try to long on with biometrics. Even though I reset my password through an advisor I'm now being told it can't send me an SMS. I am fed up of calling to fix this.

  • TONYSHAW21 Lord Tony Shaw (@TONYSHAW21) reported

    @HSBC_UK Hi Jack.. saw your reply saying I should get contacted in April re my complaint back in February..honestly HSBC customers need to be aware of the service that HSBC provide.. 2 months to answer a complaint.. honestly Jack it's disgusting.. I just wonder what the FSA would say