HSBC

Is HSBC down in Haverhill, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Haverhill, Suffolk, England 03/01/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

  • AmandaHayes6 Aha.yes 💙 (@AmandaHayes6) reported from Pampisford, England

    @HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mancbird Andrea Noble 💙 (@mancbird) reported

    @HSBC_UK your website does not show this branch exists anymore. We need to access to this acct asap. I can't phone as we need an account number to be able to speak to anyone. Same with online chat via the website. Any suggestions this is frustrating??

  • TamsinWaleyCohe Tamsin Waley-Cohen (@TamsinWaleyCohe) reported

    @HSBC_UK hi, I need to access past statements for a closed personal account, can you help?

  • LeighHo06058915 Leigh (@LeighHo06058915) reported

    @HSBC_UK @kg_beta Anyone else still got this issue ? We are on ios15 beta 8 and I still can’t load the app ?!?

  • JezP12 Jez P (@JezP12) reported

    @HSBC_UK So after 90 minutes radio silence - this comes on the back of nearly an hour waiting to talk to an advisor only to find out it was the wrong number - the HSBC customer service compared to Lloyds is frankly abysmal - Covid affects everyone and can’t be used as a constant excuse

  • AlixHunter6 Alix.Hunter (@AlixHunter6) reported

    @HSBC_UK your mortgage application fee payment process isn’t working!! URL failing

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported

    @HSBC_UK @LeighHo06058915 You don’t seem to know the app worked with iOS 15 before the latest update which broke it & caused the app to crash. All people are asking is to get it to recognise iOS 15 again. Your colleagues are saying there is a fix this week. It would be good if your team were consistent

  • lsdscuba Nick Mobley ...it's a dive trip with LSD! (@lsdscuba) reported

    @HSBC_UK Absolutely appalled at the service levels today. I am still on the phone on hold after an hour being told 'your call is important to us' - what a joke!!! Business banking - haha! Not happy!!! Not even any indication as to how long the queue is going to be!

  • Cafelover259 Michael Wilson (@Cafelover259) reported

    @marshyleeds @HSBC_UK I feel your pain. The Covid excuse is wearing thin for the lack of customer service from all customer facing organisations. Football clubs are probably the worst when it comes to failing to organise or making things worse

  • originalblez Originalblez (@originalblez) reported

    @HSBC_UK Last update was 3 days ago but that version didn’t fix it

  • DeeHunnie Dee (@DeeHunnie) reported from Bedford, England

    Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier