HSBC

Is HSBC down in Haverhill, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Haverhill, Suffolk, England 01/25/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

  • AmandaHayes6 Aha.yes 💙 (@AmandaHayes6) reported from Pampisford, England

    @HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Mandy07250963 Mandy (@Mandy07250963) reported

    @HSBC_UK I have been trying to connect to International payment team and they are not able to give me answers why payment has been reversed back to my account. Is there anyone who can help me with my query. Thank you

  • acrossatlas Marcio (@acrossatlas) reported

    @HSBC_UK Thanks. How do I access online banking in the meantime??

  • GemmaEllis_x Gemma Ellis (@GemmaEllis_x) reported

    @HSBC_UK Just done this. Probably not the best advice as now I can’t get onto online as I now don’t have a secure key. Website telling me to ring. Quite frustrating.

  • g0g0mi ㋐ bUG/gogomi 🌸 shop reopens in december (@g0g0mi) reported

    @HSBC_UK my phone updated to the latest IOS and now I can't access my bank account online - not even via the secure key to log in on desktop. Searching google it looks like this has been a problem for months - what's the fix???

  • GemmaEllis_x Gemma Ellis (@GemmaEllis_x) reported

    @HSBC_UK This is so frustrating. Website says ring. Lines are closed. Won’t recognise password. Cannot reset password. Cannot access digital secure key as you told me to delete app.

  • lillie_benn Lillie (@lillie_benn) reported

    @HSBC_UK Hi, Unfortunately I don’t have time to wait on the phone for a while and I know I’m not the only person having this issue so is there no way the app can just be updated so it works again?

  • LewisWi06706681 Lewis Wilson (@LewisWi06706681) reported

    @HSBC_UK I need to access

  • rich1603877076 rich16 (@rich1603877076) reported

    @HSBC_UK My mobile app on iPhone will not open, it flashes straight back to the mobiles home page. What can I do to get it working as I am in the process of swapping phones and need to have it open before i sell the old phone

  • manvillan1212 🦁 A12 UTV 🦁 (@manvillan1212) reported

    @HSBC_UK Hi. Any updates on this? Without the app I can’t login. Even with logging in on browser instead it needs a code from the app. This is infuriating!

  • FrancisHall Francis Hall (@FrancisHall) reported

    Update: @HSBC @HSBC_UK I'm tapping out - 2hr 30 mins on an international call spent on hold. Talked with two advisors at the 1hr 30 minute mark who assured me they would help, and then I was just abandoned it seems. Great job folks - how not to do customer service.