HSBC down? Current status and problems in Haverhill, Suffolk, England

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (57%)
• Login (27%)
• Website (8%)
• Transactions (6%)
• Withdrawals (2%)

Community Discussion

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HSBC Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

• 
  Aha.yes 💙 (@AmandaHayes6) reported 25 minutes ago from Pampisford, England

  @HSBC_UK @Shelter Good luck with that - we just left HSBC bc their I'D verification process for our treasurers account was completely impossible

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew_Diaper (@AndrewDiaper) reported 3 minutes ago

  @HSBC_UK absolutely dreadful service from HSBC. Having waited for 40 mins, voice recognition not work you want me to verify who I am by asking about a £7.36 transaction of 5 days ago. What do expect me to do have a list of all taps I’ve done in the last week?#poorservice

• 
  Nick Jouannem (@njouannem) reported 3 minutes ago

  @HSBC_UK Hi folks, I can’t seem to log into my account on iPhone via HSBC app using FaceID. The app recognizes my face, shows green check mark, and then goes back to login screen.

• 
  Adan Veho (@AdanVeho) reported 4 minutes ago

  @HSBC_UK Hello. I have an account but moved back to Australia since 2017. I left money there for personal reasons. I dont have that red thing to access my online banking. HELP!!!

• 
  Julian (@cogshifter) reported 5 minutes ago

  @HSBC_UK My secureid card ran out of batteries: I cannot use online banking to order a new one. Cannot find a way to speak to anybody via phone support. Help!

• 
  Kailey McGowan (@KaileyMcGowan) reported 6 minutes ago

  @HSBC_UK some of the worst customer service I’ve ever experience in my life today, 45 minute call, 7th advisor, still not resolved the fraud on my account...

• 
  🔮 Peace, Love & Positivity ⚡️ (@Jas_7107) reported 7 minutes ago

  @HSBC_UK hi i know youre busy but i've been on hold for 2 hours now and I can't stay on much longer because I live overseas. I can't fix this problem online (even though someone told me they did fix it over chat but didn't) so is there anything I can do?

• 
  Johnny Dangerous (@johnnyd_dj) reported 14 minutes ago

  @HSBC_UK I would but the error message on the app forced me to call you.

• 
  Christine Cade (@Christine_Cade_) reported 15 minutes ago from Harrogate, England

  Terrible service from @HSBC_UK unable to resolve an issue and calls cut off after being on hold. No response from online chat. Someone pleas recommend a new bank that actually looks after its customers please!!

• 
  Angry Hedgehog litter picking (@NyuOtaku) reported 20 minutes ago from Marston Moretaine, England

  @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

• 
  ElmaGlasgow (@ElmaGlasgow) reported 21 minutes ago

  @HSBC_UK I've received a few emails asking me to sign a Terms of Use online document re. BBBL. I contacted your team asking if the email was genuine but the reply was generic and not at all helpful. Can you help? Document is on Echosign. Anyone else had email @Bounce_BackLoan?