HSBC status: access issues and outage reports

Problems in the last 24 hours in Havant, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Havant, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Havant, England

Latest outage, problems and issue reports in Havant and nearby locations:

• 
  Cat Palmer (@PompeyTuxCat) reported 40 minutes ago from Portsmouth, England

  Trying to make an appointment with my bank. Website said to phone. Automatic phone service said to use the website. Thanks, @HSBC_UK, that's really helpful. 🙄 (Eventually managed to speak to someone and she was very nice, BTW.)

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sheen (@GoldenandSheen) reported 4 minutes ago

  @HSBC_UK Extremely concerned, I've been a victim of a scam, you investigated and found evidence of fraud and yet today one of your agents called me and was exceptionally rude. Can someone help please, I'd like to escalate the matter. I've been a customer for years, surprised.

• 
  Jim Bartholomew (@JimBartholomew1) reported 6 minutes ago

  @HSBC_UK I've just spent the most frustrating and degrading 90 minutes trying to help reset my 91 year old father's telephone banking security number. You should be ashamed to treat a customer who has banked with Midland / HSBC for 50 years in such a manner.

• 
  Brogan (@Brogan_P) reported 7 minutes ago

  @HSBC_UK You have to be the worst bank I've ever used. Despite the amount of money I have invested, the service you provide is dreadful. Now you've suspended mobile banking for no reason. I am done with your substandard insulting service.

• 
  Christine Mcgeorge (@ChristineM5051) reported 9 minutes ago

  @HSBC_UK Help. Please clarify the terms of an on line bonus savings account

• 
  Juliet Mulholland 💎 ☘️ (@JewlzMulholland) reported 10 minutes ago

  I’ve just sent a DM @HSBC_UK as been on hold for 20 mins trying to get through to your fraud team and I’m not even a customer. Please can you respond asap

• 
  Sarah Jones (@jonesy_sa) reported 12 minutes ago

  An open message to @HSBC @HSBC_UK What is wrong with your international company? Why do you persist in refusing to help charities? I am a treasurer of a charity. We are small. Very small. Out account is with you, although not for much longer.

• 
  Mike Kivi Ph.D. (@mikekivi) reported 16 minutes ago from Chester, England

  What’s the best premium account to replace @HSBC_UK premier with full international access and benefits? One customer service failure too many …

• 
  Anabel Castillo (@ACastilloBast) reported 16 minutes ago

  @HSBC_UK there is no way to do a live chat without your app and i desperately need help in reestablishing access to My account. Any assistance would be appreciated.

• 
  Suzanne McGowan (@Suzanne36861284) reported 17 minutes ago

  @HSBC_UK There doesn't appear to be a counter service anywhere near and I'm going round in circles trying to find a post office

• 
  Mark (@MorganMF9867) reported 17 minutes ago

  @HSBC_UK almost a 3 week wait for a telephone security code and nothing has arrived. Incredibly poor customer service.