HSBC

Is HSBC down in Portsmouth, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Portsmouth, England 02/25/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • shanghaisaint Steve Conway (@shanghaisaint) reported from Locks Heath, England

    Dear @HSBC_UK is there anyway to send a secure message via your website for a general enquiry as it’s no longer obvious and I’m not interested in your chatbot?

  • PompeyTuxCat Cat Palmer (@PompeyTuxCat) reported from Portsmouth, England

    Trying to make an appointment with my bank. Website said to phone. Automatic phone service said to use the website. Thanks, @HSBC_UK, that's really helpful. 🙄 (Eventually managed to speak to someone and she was very nice, BTW.)

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • redoakes martin lawton (@redoakes) reported

    @HSBC_UK getting in touch without keep getting told to contact another number after trying to do what you say is the quickest who say they have not got enough staff to answer a question is not good service when you are also closing more branches.

  • etaknipsa Etak Airotciv (@etaknipsa) reported

    @Ms_D_Sci @HSBC_UK I think poor service seems to be endemic currently and I think how you were treated in person...is appalling..

  • JuliaKhoa Julia Sandiford (@JuliaKhoa) reported

    @HSBC_UK Hi - for two days now my mobile banking app says 'Service unavailable' and that I should try again later. I'd like to check my bank balance online (or via app) and can't log in without the app. Can you help?

  • JuliaKhoa Julia Sandiford (@JuliaKhoa) reported

    @HSBC_UK Hi Chris - it's an iPhone SE iOS Version 16.1.1 and everything is up to date. Yes I already tried turning phone off and on (that's about as technical as I get!). What can I do? The app is still saying Service unavailable.

  • IvansMeads Peter Hampson (@IvansMeads) reported

    @Coastguard @HSBC_UK I have the same problem but for only 30+ years. My money is legitimate and can be traced. They make naff all off me

  • StillJustJordan Jordan 🏳️‍⚧️ (@StillJustJordan) reported

    @HSBC_UK I recently opened a current account and have received my pin and overdraft info, but haven't gotten my card yet. My money is set to transfer tomorrow and I won't have access to it. Can you tell me what's happened to my debit card?

  • tredtoponty John Lewis (@tredtoponty) reported

    @HSBC_UK I've done that and heard nothing. Really poor customer service

  • NinaSmith888 Nina (Smith) Hughes (@NinaSmith888) reported

    @HSBC_UK been banking with you for 20 years and you have decided to close all my accounts for no reason and no-one that can help me with this. I have all my wages, direct debits and savings and now cannot access any of it over Christmas as you have closed my accounts. Ridiculous!

  • LeamWasp DT (@LeamWasp) reported

    @HSBC_UK Message sent almost 2 hours ago and still no response. Amazing service..

  • etaknipsa Etak Airotciv (@etaknipsa) reported

    @Ms_D_Sci @HSBC_UK Try no water for three days ...not allowed to source own plumber without confirmation and being on hold for three hours ... Services are no longer a service....