HSBC

Is HSBC down in Portsmouth, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Portsmouth, England 09/15/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (15%)

    Website (15%)

  3. Login (10%)

    Login (10%)

  4. Transactions (8%)

    Transactions (8%)

Community Discussion

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HSBC Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • shanghaisaint Steve Conway (@shanghaisaint) reported from Locks Heath, England

    Dear @HSBC_UK is there anyway to send a secure message via your website for a general enquiry as it’s no longer obvious and I’m not interested in your chatbot?

  • PompeyTuxCat Cat Palmer (@PompeyTuxCat) reported from Portsmouth, England

    Trying to make an appointment with my bank. Website said to phone. Automatic phone service said to use the website. Thanks, @HSBC_UK, that's really helpful. 🙄 (Eventually managed to speak to someone and she was very nice, BTW.)

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • StuartFawcus Stuart Fawcus (@StuartFawcus) reported

    @HSBC_UK is there currently an issue with the mobile banking app?

  • misspaulalondon Paula London (@misspaulalondon) reported

    @bowyer_pw @HSBC_UK @HSBC Agreed . He was the employee. He could wear black comfortable shoes perhaps but white ***** trainers are wholly inappropriate when working in a bank and dealing with the public.

  • misspaulalondon Paula London (@misspaulalondon) reported

    @TaiPan_StraunCo @HSBC_UK @HSBC Yes I hear so many have closed down completely..

  • MattTyas Matt Tyas (@MattTyas) reported

    @HSBC_UK Terrible service applying for a mortgage with you. Your online document uploader does not work (PC / Mac, any browser) but we’re told on the phone ‘that’s never happened’. We’ve taken documents to branch but they have been lost and never uploaded on our behalf.

  • paulab8701 Paul (@paulab8701) reported

    @HSBC_UK @TROYmagician Why am I not surprised that my issue has still not been resolved. It's been 6 months and I am still at a loss. Anytime I call i get bounced around to different departments and given false promises. I am having to pay interest on funds fraudulently taken from my credit card.

  • mitchellsx Simon Mitchell (@mitchellsx) reported

    @christesla @HSBC_UK Yeah thought it would be something as simple as that. Hence why other banks support it so quickly

  • chrissyboy37 chris (@chrissyboy37) reported

    shocking customer service from @HSBC_UK again !! try to open executor acct, bereavement team said walk in, wallington branch couldn't as they were training, try bromley, they said need appt in 2-3wks time !! will transfer all to @NatWestGroup to deal

  • AdamEvansMK Adam (@AdamEvansMK) reported

    @christesla @HSBC_UK When @HSBC_UK fix the app, I’ll try the beta. Might not be a beta by then though.

  • Nelson03111963 Nelson Da Silva (@Nelson03111963) reported

    @HSBC_UK @82RW Any phone number I can call to speak with someone about a claim already decided, but with a problem. No 870 number. Please.

  • bowyer_pw Cobbs (@bowyer_pw) reported

    @misspaulalondon @HSBC_UK @HSBC I'd thought that person was using the bank's wifi and chose to sit down to do some of their own work - certainly doesn't look like someone who works in that establishment. At least wear smart casual - this is very dress down day.