HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 1 outage signal in the last 24 hours around Portsmouth, including 1 direct report.
- The most common problems reported in this area mention Mobile App.
- The most recent signal from this area was received Jun 18, 8:53 PM GMT+1.
- Mobile App (100%)
The latest reports from users having issues in Portsmouth come from postal codes PO2 .
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Portsmouth, England
The most recent HSBC outage reports came from the following cities: Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Mobile App | 7 hours ago |
|
Newport
|
Withdrawals | 1 year ago |
|
Gosport
|
Website | 1 year ago |
|
Wickham
|
Transactions | 1 year ago |
|
Newport
|
Website | 2 years ago |
|
Sandown
|
Mobile App | 2 years ago |
Community Discussion
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HSBC Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Steve Conway (@shanghaisaint) reported from Locks Heath, EnglandDear @HSBC_UK is there anyway to send a secure message via your website for a general enquiry as it’s no longer obvious and I’m not interested in your chatbot?
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Cat Palmer (@PompeyTuxCat) reported from Portsmouth, EnglandTrying to make an appointment with my bank. Website said to phone. Automatic phone service said to use the website. Thanks, @HSBC_UK, that's really helpful. 🙄 (Eventually managed to speak to someone and she was very nice, BTW.)
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle (@kyle213187) reported@HSBC_UK Hello! I’ve woken up to over 25 emails saying your HSBC card has been registered for Apple Pay. This wasn’t me…. Is it a glitch or something or is someone actually trying to use my account
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Neil Sweeney (@NeilSweene20948) reported@HSBC_UK I have a business account and can't access no one to contact this is very por service is am unable to make any payments
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Pratik Bhongade (@mpratik02) reportedHey @HSBC_UK , can you imagine if someone needs to get a 6 months up to date bank statement for his account he needs to chat or call customer service, they raise a request and ask you to wait for 2 days, it’s been 5 days I asked for the statement and still waiting. It should a simple date filter in the app to get the statement, don’t you think so? I recon, I am bit frustrated now with this amazing service.
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mohamed budiste (@xamsa) reported@HSBC_UK the mobile app keeps crashing every time I try to open since early morning until now. Is it down?
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Simon Stockley (@si78475) reported@HSBC_UK Thanks for responding. Im unable to send a DM messages not working on my account. Could you advise an alternative way to contact you without calling?
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Dungeons And Joypads (@DungeonsJoypads) reported@HSBC_UK HSBC asking me to click links sent to me by email is exactly why we are in this mess. I dont click links sent to me by email. If this is the official twitter account, why cant you afford to pay for a check mark? Because virtuous rainbow flags and middle fingers to Elon Musk are more important than protecting your own online identity? How very noble. Absolutely dog **** bank.
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Grenville Mills (@GrenvilleMills) reported@HSBC_UK Is there anyone reading this from HSBC prepared to take ownership of an issue concerning serious failures in your business account opening process?
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Jason Roberts (@AdvocateRed7) reported@HSBC_UK your mobile banking app is not working properly, it lets me scan my thumb to log in and then freezes? I’ve since deleted the app and reinstalled it but it’s still doing it! Also what will you do with pictures of myself and ID I had to provide to set the app back up???
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Simon Stockley (@si78475) reported@HSBC_UK I'm unable to call internationally and would incur high cost for a delivery issue not my fault.Please provide a secure online way to resolve this.
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MagicAsh (@MagicAsh16) reported@HSBC_UK when you send out credit cards and explain how to register do anyone working at HSBC try the instructions to see that it doesn’t work? I can’t understand how in 2026 something like this is so bad and frustrating. I’ve tried online and the mobile app