HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Portsmouth, England
The most recent HSBC outage reports came from the following cities: Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Mobile App | 2 months ago |
|
Newport
|
Withdrawals | 1 year ago |
|
Gosport
|
Website | 1 year ago |
|
Wickham
|
Transactions | 2 years ago |
|
Newport
|
Website | 2 years ago |
|
Sandown
|
Mobile App | 2 years ago |
Community Discussion
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HSBC Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Cat Palmer (@PompeyTuxCat) reported from Portsmouth, EnglandTrying to make an appointment with my bank. Website said to phone. Automatic phone service said to use the website. Thanks, @HSBC_UK, that's really helpful. 🙄 (Eventually managed to speak to someone and she was very nice, BTW.)
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Steve Conway (@shanghaisaint) reported from Locks Heath, EnglandDear @HSBC_UK is there anyway to send a secure message via your website for a general enquiry as it’s no longer obvious and I’m not interested in your chatbot?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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victoria clark (@vickic1984) reported@HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?
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Mad_hatter (@Madhatt41585343) reportedIs it actually possible to get £220 switch bonus? Terms say must 'open a bank account in our mobile banking app' App sends me back to the website. Help bot says "need to apply... on your web browser... application isn’t available on the mobile app" @HSBC_UK
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Andrew Hill (@AndrewRHill7) reported@HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?
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Zlatan1985 (@Zlatans1985) reported@DungeonsJoypads @HSBC_UK an overseas call center will basically be a triage these days, the staff will have basic info on your account and can do nothing but log the issue. they will be locked down due to fear of data leaks by rouge staff etc....
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★¸.•☆•.¸★ GoGo★⡀.•☆•.★ (@BlancoGoGo) reported@Bearded_Paddler @HSBC_UK Seriously?! I’ve shifted way more than this lately, no problem.
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James Bentley (@JamesBentleyAM) reported@HSBC_UK @JohnnyGill9301 hello, like Johnny I am not an HSBC customer and I need to speak to someone. The number you have provided asks for HSBC account details which I do not have.
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Marion Blacker (@Marionblacker1) reported@HSBC_UK You really are going to the dogs. Recently e have had several problems with our service. This evening I wanted to edit a payee and could not manage the change so thought I’d email securely but oh no that facility has been removed. Use chat! Will look into alternatives
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trauma doc (@docborderless) reported@HSBC_UK Problem is still on, no ingo grom Managers no one seems to care. Ive eent you a dm
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waitingforasnowday (@pepsimpmax) reported@HSBC_UK how ******** am i meant to deposit dollars if the only branch in Scotland with counter service is in Edinburgh? Travel 2hrs on a workday? What about employed people? Why isn’t it working on Saturday?
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Christian Lam (@ChristianL94056) reported@HSBC_UK @CleansedTweets NO DMs this is to be resolved on X, and customer waives confidentiality