HSBC

Is HSBC down in Portsmouth, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Portsmouth, England 11/30/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • PompeyTuxCat Cat Palmer (@PompeyTuxCat) reported from Portsmouth, England

    Trying to make an appointment with my bank. Website said to phone. Automatic phone service said to use the website. Thanks, @HSBC_UK, that's really helpful. 🙄 (Eventually managed to speak to someone and she was very nice, BTW.)

  • shanghaisaint Steve Conway (@shanghaisaint) reported from Locks Heath, England

    Dear @HSBC_UK is there anyway to send a secure message via your website for a general enquiry as it’s no longer obvious and I’m not interested in your chatbot?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • DesignerClous Alex (@DesignerClous) reported

    I've been a @HSBC @HSBC_UK customer since I got my first Bank Account at 16... If they aren't willing to move with the times and see the value in Cryptocurrencies I will willingly move to a different bank. 👀

  • PaddoTash Tash Gourlay-Harris (@PaddoTash) reported

    @HSBC_UK trying to book an appointment at one of your branches… the website tells me to call and the recorded message tells me to go to the website. Is there a knack???

  • galatis_sharon SharonLeigh (@galatis_sharon) reported

    @HSBC_UK just lost 20 minutes of my life on the chat feature trying to get a mortgage payment increase. Result: ended chat, called instead. Utterly crap service since the demise of the secure messaging. Why should we be surprised?! #Banking

  • witchendaswas WitchEnd (@witchendaswas) reported

    @HSBC_UK Please give Francesca at your Crawley branch a raise and a customer service badge...

  • CANADAVID Dr. Raid D. Grave (@CANADAVID) reported

    @santanderukhelp Update: contacted Santander, issue is my original account is shared & the new account currently isn't. Called @HSBC_UK : I can open a new shared account over the phone, but to add a sharer to an existing account I have to go into branch. Earliest appointment in late April 😩

  • peterrhague Peter Hague PhD (@peterrhague) reported

    @HSBC_UK My mobile banking app just spontaneously reset, leaving me unable to access my account remotely, and the call centre staff - who didn't speak English well at all - locked my account despite my getting the answers wrong. How can I check someone isn't into my account?

  • Elzilcho84 Galvatron Bean (@Elzilcho84) reported

    @HSBC_UK Wowzers lodged a bank draft on the 16th chased with your CS team was advised it would clear today now I’m informed 6-8 weeks to clear, seen as this takes a maximum of 6 working days to clear any explanation? #Banking #whatthehell

  • daheffernan David Heffernan (@daheffernan) reported

    Is there possibly another bank that is worse than @HSBC_UK - Absolutely useless and has disgusting customer service - It should not be this difficult to log in to Internet banking!!

  • DennisGWDiolch Dennis Williams (@DennisGWDiolch) reported

    @HSBC_UK interested to know whether anyone at HSBC uk has asked for feedback from older customers on your telephony service. I have used it this week as an attorney for my 94 year old mother and can now understand why she has constantly complained about it.

  • MauricioRock666 Davo (@MauricioRock666) reported

    @HSBC_UK must have the worst online banking in the world. Impossible to use, so secure that I can’t access my own account. Absolutely useless!