HSBC outage reports in Portsmouth, England

Problems in the last 24 hours in Portsmouth, England

HSBC signals over the past 24 hours, with local activity from Portsmouth, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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HSBC Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

• 
  Cat Palmer (@PompeyTuxCat) reported 13 minutes ago from Portsmouth, England

  Trying to make an appointment with my bank. Website said to phone. Automatic phone service said to use the website. Thanks, @HSBC_UK, that's really helpful. 🙄 (Eventually managed to speak to someone and she was very nice, BTW.)

• 
  Steve Conway (@shanghaisaint) reported 40 minutes ago from Locks Heath, England

  Dear @HSBC_UK is there anyway to send a secure message via your website for a general enquiry as it’s no longer obvious and I’m not interested in your chatbot?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  hezron941 (@hezron941) reported 1 minute ago

  @HSBC_UK @uk_task_ I have learned yesterday HSBC or the CEO don't care about customers. I lost my mother whish I am still feeling the pain. I have problems putting my mother to rest. No compassion to help me. When asked the service representative if he's laughing at he continued the cold play book

• 
  Olly MacNamee (@ollymacnamee) reported 2 minutes ago

  @HSBC_UK I've cashed in £450 worth of points for Amazon vouchers but not yet received them. Any help?

• 
  Nicholas Sheehan (@thenicksheehan) reported 3 minutes ago

  @HSBC_UK I am trying to open a business bank account. Your systems are so impenetrable that it is impossible to get anything done. Quite possibly the worst experience I've ever had with banking.

• 
  Linda Seeley (@lindawba) reported 5 minutes ago

  @TeddyLeppington @HSBC_UK Did they say it can take up to 70 days? I've been chasing my money for several weeks without success. It's with them I believe but not showing in my account. I hope the ISA transfer out team is more competent because once it's there I'm taking it out. Disgraceful service.

• 
  Joanna Pearce (@JoJoPearce) reported 7 minutes ago

  @HSBC_UK I’m Trying to use app to transfer money and seems many functions in the app are not working. Please advise. This is following a iOS update on phone.

• 
  Richard Kennedy (@RichardKennedy) reported 8 minutes ago

  @HSBC_UK @1an3 “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Mark (@MorganMF9867) reported 9 minutes ago

  @HSBC_UK dreadful combative approach by complaints handler Monica. You get my tax status incorrect, as I'm only the POA on my brother's account, then blame me for your error. It's taken since Oct 2025 to get here. Help @financialombuds

• 
  :) (@mightselldrugs) reported 11 minutes ago

  @kyle213187 @HSBC_UK I think it's a glitch

• 
  Kamal Chawla (@kamalchawla) reported 11 minutes ago

  @HSBC_UK @zaracottrill If we delete and install again, how are we going to log in back, isnt the login code via app only?

• 
  AH 🙋🏼‍♀️ (@al_af_af) reported 13 minutes ago

  @HSBC_UK your service is terrible I’ve been on the phone and chat trying to report suspicious activity for almost 2 hours and am just being ignored