HSBC

Is HSBC down in Locks Heath, Hampshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Locks Heath, Hampshire, England 05/09/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (1%)

    Transfer (1%)

Community Discussion

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HSBC Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

  • Coastguard Mark W. Clark (@Coastguard) reported from Hythe, England

    Why is customer service now so rubbish @HSBC_UK ? 45 minutes hanging on the phone before it clicks off. You're closing dozens of local branches. There is no one to talk to. Why would anyone keep their account with you any more? I've had mine 50 years wonder why.

  • shanghaisaint Steve Conway (@shanghaisaint) reported from Locks Heath, England

    Dear @HSBC_UK is there anyway to send a secure message via your website for a general enquiry as it’s no longer obvious and I’m not interested in your chatbot?

  • PompeyTuxCat Cat Palmer (@PompeyTuxCat) reported from Portsmouth, England

    Trying to make an appointment with my bank. Website said to phone. Automatic phone service said to use the website. Thanks, @HSBC_UK, that's really helpful. 🙄 (Eventually managed to speak to someone and she was very nice, BTW.)

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonGHeffron Jason Heffron (@JasonGHeffron) reported

    @HSBC_UK having issues getting through to speak to literally anyone on the phone. Have been a month without online banking due to being told a telephone security number was on the way twice but has never turned up. Please could you assist?

  • katiefunsta Catharine Williams (@katiefunsta) reported

    @HSBC_UK Your counter service is a joke! 2 clerks both dealing with Internet or phone banking! Businesses standing waiting to oay in money!

  • daz4126 💜 DAZ 💜 (@daz4126) reported

    @HSBC_UK So, it's now been 7 working days and still no pack ... what does it take to get some service??

  • geordierobbo William Robinson (@geordierobbo) reported

    @HSBC_UK we’ve been trying to open a business account for weeks now, we did all the online checks and were told we needed to wait 3 days…. And that was 2 weeks ago shocking service even for these difficult times

  • prharri Paul Harris (@prharri) reported

    @PlayersTrombone @HSBC_UK Just spoke to my daughter, she works at our local HSBC here in Weston, if you haven’t done so already she said if you go to your mums branch with ID including photo ID they should be able to sit down with her & resolve the issue of her locked account

  • kateileaver Kate Leaver (@kateileaver) reported

    Hi @HSBC_UK I wanted to let you know that I’ve shut down my account with you because I was appalled to find out how unethically you’ve been investing our money. Ashamed to admit I didn’t realise until recently. £87 billion on fossil fuels since 2015!!!! No, thank you, boooo 👎🏻

  • deadball3 deadball (@deadball3) reported

    @HSBC_UK can someone please arrange to contact me in relation to a charge back dispute I had raised with Viagogo? Tried unsuccessfully on telephone 7.5 hours on hold over two days, and called in to local branch where customer services rep couldn’t speak to anyone either !

  • robftaylor Robin Taylor (@robftaylor) reported

    @HSBC_UK Hi - is there a problem with internet banking - cant logon ??

  • juggy4u Jagdeep Singh (@juggy4u) reported

    @HSBC_IN @HSBC_UK My contact details are shared in your message box to identify me as a customer. Also cancel my Card and refund my 525 which i paid on 14th May for my last bill

  • JKPlanner Jonathan Planner (@JKPlanner) reported

    @HSBC_UK How can you still only be opening 10-2pm? The whole country is struggling to get up and running again and we need banking to support us, everyone else works normal business hours time for you to do the same