Is HSBC down in Locks Heath, Hampshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Locks Heath, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
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Steve Conway
(@shanghaisaint) reported
from
Locks Heath, England
Dear @HSBC_UK is there anyway to send a secure message via your website for a general enquiry as it’s no longer obvious and I’m not interested in your chatbot?
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Cat Palmer
(@PompeyTuxCat) reported
from
Portsmouth, England
Trying to make an appointment with my bank. Website said to phone. Automatic phone service said to use the website. Thanks, @HSBC_UK, that's really helpful. 🙄 (Eventually managed to speak to someone and she was very nice, BTW.)
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Mark W. Clark
(@Coastguard) reported
from
Hythe, England
Why is customer service now so rubbish @HSBC_UK ? 45 minutes hanging on the phone before it clicks off. You're closing dozens of local branches. There is no one to talk to. Why would anyone keep their account with you any more? I've had mine 50 years wonder why.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@ajnt) reported
@HSBC_UK Thanks. Complaint already filed on that. When did the tech issue start because I was impacted since yesterday around 10.30am
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pinmole
(@pinmole) reported
@HSBC_UK Hi Russell /Desi /Kris /&c - any news about the crashing problem which lots of customers are experiencing? or must we all wait till the digital team emerge from the early hibernation they began in August 😴? Most other banks offer a mobile banking app like HSBC used to.
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GNP1-Cardano Stakepool - supporting mental health
(@GrahamsNoPlus1) reported
Tried to transfer money from HSBC to Coinbase earlier. After a follow up call HSBC said everything was OK - my account is now suspended - help lines all closed. 20 years as a premier customer and 6 years of transferring to Coinbase - @HSBC_UK what is going on? This is a disgrace.
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Oliver
(@_Oliver4100_) reported
@HSBC_UK Hi, I’m on an iPhone 6s and my banking app keeps crashing before I can login. Any idea what’s going on?
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Fed Up Of Socialists
(@NotoSocialists) reported
@HSBC_UK daughter is trying to swap her existing account to a student account and some questions on the form make no sense...and online help isn't helping and nobody can be bothered answering the phone..😡
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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Pierre PN
(@petitniv) reported
@HSBC_UK Problems with the app today in iOS 14.8 Crash on opening. I can't generate a token for online banking 😒
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Matthew
(@mattjones8362) reported
@HSBC_UK this is ridiculous. Trying to contact you about fraud on my account and phoned three times to be passed from number to number and now the persons head set is broke! Great customer service 👏🏻 well done
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June
(@junethereal) reported
@HSBC_UK Hi, can I please DM you with my issue? It is too long to explain through a tweet.
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Seline (Lee) Alexandra
(@LeeBeeAlexandra) reported
@HSBC_UK @SylviaR66233305 The app is still crashing for me on iOS 14.4.2 I cannot access my banking in app or online at all as it requires the app for a code! Please advise ASAP. I really need to access my banking for bills and transfers!!!