HSBC

Is HSBC down in Locks Heath, Hampshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Locks Heath, Hampshire, England 03/04/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (16%)

    Login (16%)

  3. Transactions (15%)

    Transactions (15%)

  4. Website (15%)

    Website (15%)

  5. Transfer (6%)

    Transfer (6%)

Live Outage Map Near Locks Heath, Hampshire, England

The most recent HSBC outage reports came from the following cities: Gosport, Southampton and Wickham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGosport Website
United KingdomSouthampton Login
United KingdomSouthampton Login
United KingdomWickham Transactions
United KingdomSouthampton Login
United KingdomSouthampton Mobile App

Community Discussion

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HSBC Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

  • PompeyTuxCat Cat Palmer (@PompeyTuxCat) reported from Portsmouth, England

    Trying to make an appointment with my bank. Website said to phone. Automatic phone service said to use the website. Thanks, @HSBC_UK, that's really helpful. 🙄 (Eventually managed to speak to someone and she was very nice, BTW.)

  • Coastguard Mark W. Clark (@Coastguard) reported from Hythe, England

    Why is customer service now so rubbish @HSBC_UK ? 45 minutes hanging on the phone before it clicks off. You're closing dozens of local branches. There is no one to talk to. Why would anyone keep their account with you any more? I've had mine 50 years wonder why.

  • shanghaisaint Steve Conway (@shanghaisaint) reported from Locks Heath, England

    Dear @HSBC_UK is there anyway to send a secure message via your website for a general enquiry as it’s no longer obvious and I’m not interested in your chatbot?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • annieokxx Anne O'Keeffe (@annieokxx) reported

    @HSBC_UK the poorest branch service of all the banks. If I could just go to a branch once and get the service I require it would be a miracle #frustrated #hsbc #wasteoftime

  • dehaworth David Haworth (@dehaworth) reported

    @HSBC_UK @HSBC_UK you say that there *may* be issues with it, my question is are there *actually* any issues with it? What’s the problem with just letting the app run like every other bank does? Why artificially prevent the app running?

  • DevsQPR George (@DevsQPR) reported

    @HSBC_UK mobile app failing at check payee details. Says that 'feature is not currently available and transaction has not been processed'. Ref 503. Any problems? Nothing shown on your status page.

  • menaman1 michael (@menaman1) reported

    aaaah HSBC....always sorry but never *ever* getting any better.... @HSBC_UK consistently worst customer service i have ever experienced. Joined @StarlingBank recently - it is a *joy* to bank with them.

  • _dannyvfx danny (@_dannyvfx) reported

    @HSBC_UK @chrissmith7979 So people on iOS 16 are just expected not to use banking? We need the app updated so that we can log on using a computer, please fix this asap

  • TamasFried TamasFried (@TamasFried) reported

    @HSBC_UK please allow your app to support the iOS16 Public Beta… you did it last year. But this year anyone that’s installed the beta is locked out. Even from logging in elsewhere because we can’t generate a code in the app! 🙃

  • DarranHamer Darran Hamer (@DarranHamer) reported

    @HSBC_UK @_dannyvfx I’m using public beta of iOS 16 and yep - can’t log in at all, and given the app is necessary to generate security codes, am completely stuffed. Every other banking app I have works fine, come on HSBC sort this out.

  • SusieProctor1 Susie 💙 (@SusieProctor1) reported

    @HSBC_UK My friend has since switched banks and I've recently closed my account due to the problems. My son's account is a child's savings account, so if there's an email for his complaint to be resolved, do please let me know.

  • monalisa1n Dr Mona Nasser منا ناصر (@monalisa1n) reported

    There was a time in history @HSBC_UK had a good customer service - that had disappeared now too <sigh>

  • BritishKowalski british kowalski (@BritishKowalski) reported

    @HSBC_UK Your business banking app is again showing a “server unavailable” when you start your app. This after a forced app update. Making it worse, I can’t log on to online banking because the app is the key generator… seriously…