HSBC

Is HSBC down in Locks Heath, Hampshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Locks Heath, Hampshire, England 04/12/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (15%)

    Transactions (15%)

  3. Website (14%)

    Website (14%)

  4. Login (14%)

    Login (14%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Locks Heath, Hampshire, England

The most recent HSBC outage reports came from the following cities: Gosport and Southampton.

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City Problem Type Report Time
United KingdomGosport Website
United KingdomSouthampton Login
United KingdomSouthampton Login
United KingdomWickham Transactions
United KingdomSouthampton Login
United KingdomSouthampton Mobile App

Community Discussion

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HSBC Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

  • PompeyTuxCat Cat Palmer (@PompeyTuxCat) reported from Portsmouth, England

    Trying to make an appointment with my bank. Website said to phone. Automatic phone service said to use the website. Thanks, @HSBC_UK, that's really helpful. 🙄 (Eventually managed to speak to someone and she was very nice, BTW.)

  • Coastguard Mark W. Clark (@Coastguard) reported from Hythe, England

    Why is customer service now so rubbish @HSBC_UK ? 45 minutes hanging on the phone before it clicks off. You're closing dozens of local branches. There is no one to talk to. Why would anyone keep their account with you any more? I've had mine 50 years wonder why.

  • shanghaisaint Steve Conway (@shanghaisaint) reported from Locks Heath, England

    Dear @HSBC_UK is there anyway to send a secure message via your website for a general enquiry as it’s no longer obvious and I’m not interested in your chatbot?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Wendy25228402 Wendy (@Wendy25228402) reported

    @HSBC_UK In my story, I opened an account for the PTA, have sent the telephone banking paperwork many times and still don’t have access to the money. I’m paying for everything for a school out my own pocket. Is that even legal??

  • KatKostop Katerina Kostopoulou (@KatKostop) reported

    plus I can't access my online banking as it requires me to generate a pass code from the mobile app. @HSBC_UK when will you have a fix?

  • shimmerheather Heather Miller (@shimmerheather) reported

    @emma_newrick @HSBC_UK HSBC pls fix the app so it works with the new operating system. I can’t open it and can’t use online banking in my laptop without the phone app!

  • angie_miley20 Angie Miley (@angie_miley20) reported

    @HSBC_UK Still no access to my app and no update as yet. Will you waive any charges incurred @HSBC_UK ?

  • BhargavU Bhargav U (@BhargavU) reported

    @shimmerheather @HSBC_UK Yes. I called the number listed 03456 002 290 & there was someone at the other end of the phone who was there with me till I reinstalled the app and got running. I needed to be on a browser though, to run a couple of steps on their mobile website. I’m all set now.

  • Bikerdels Derek Sowden (@Bikerdels) reported

    @HSBC_UK clicking on “Portfolio”in online banking is not working. Have had this trouble several times and thought sorted but down again. Any news?

  • thatguyinatutu That Guy (@thatguyinatutu) reported

    @HSBC_UK No paper statements for two months, and now the last online statement is missing? Has something broken? Monthly accounts due tomorrow, somewhat embarrassed here.

  • alexandratroyna Alex Watson 💙 (@alexandratroyna) reported

    @HSBC_UK mobile app not working with iOS 15.1 - can you tell me when a fix will be available?

  • VJ_Thomas_ Victoria Thomas (@VJ_Thomas_) reported

    @JoMurph61436123 @HSBC_UK Same here. Had to delete the app, Now can’t login to my account

  • xGangax Ganga Poudel (@xGangax) reported

    @HSBC_UK why can't I log onto my online banking app? I enter my digital code but nothing happens, it won't let me in!! Have a Google Pixel Android 12. Please fix this ASAP! #notimpressed