Is HSBC down in Great Yarmouth, Norfolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Yarmouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (27%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Great Yarmouth, England
Latest outage, problems and issue reports in Great Yarmouth and nearby locations:
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Mark Notton
(@markn3567) reported
from
Lowestoft, England
@HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Yarrow
(@YarrowDan) reported
@HSBC_UK Waiting to speak to someone on HSBC advance telephone banking line for +25 minutes! Is anyone working today? Your telephone banking used to be great, always huge wait times these days. I use the app, but this needs a conversation + you’ve closed the local branch 🤯
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Thack
(@DaveThackeray) reported
@LouiseMesma @HSBC_UK It's 2022. This kind of service is unacceptable and unfathomable. But it's a big org and therefore we're expected to accept it. Another example of a monolithic organisation unprepared to move with the times. Here's hoping the banking revolution continues without them.
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Karim ElMoheen
(@KarimElMoheen) reported
@HSBC_UK @HSBC_UK Today is my 5th week and still cant access my account .. is that normal
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ionCube Ltd. 🌐
(@ionCube) reported
@HSBC_UK Also, given that the D in PDF stands for "Document", it is redundant to start the name of a pdf with "doc-". And issues are elsewhere too, such as edmsdownload.pdf for a statement download. A total fail being non-unique and lacking "HSBC", a date, and that it's a statement.
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Ms Write
(@QuiteWritely) reported
@HSBC_UK I spent 30 mins on the phone this morning from 8am on the dot, followed by another 40 in a chat window. Both experiences were awful and I now realise I need to switch my account somewhere that actually has a customer service. Been with you since the Midland in the 1980s! 👋👋
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Ben
(@Willcocks07) reported
@HSBC_UK currently in Plymouth branch trying to pay Money into a bank ? No counter service , both machines broken for paying in , 1 machine has been out for weeks ?This is not service . Response would be lovely and maybe a call from yourselves to the branch manager
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Sarah Harris Bradley
(@sazzleh24) reported
@HSBC_UK using online banking through your website & it has been ridiculously slow for the last 2 hours. Is there a problem with it? Thanks
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Dan Yarrow
(@YarrowDan) reported
@HSBC_UK It’s been like this both times I’ve called in the past few months. Never used to be a problem. I gave up after 35 minutes. Our household has a total of 6 current accounts with HSBC, also an advance customer. Disappointing to see your service levels have become so poor
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African girl
(@TKaelle) reported
@HSBC_UK 3 months requesting information on my credit card dispute and till now,u haven’t been able to update me on what is going on.ur stage 1 dispute team said they can’t help me because they have no access to stage 2 team info.Absolutely a joke
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Maverick
(@MedwayChelseaFC) reported
@HSBC_UK one of your employees cancelled my Debit Card and not Credit Card (requested replacement)by mistake.Leaving me without access to my money for up to 7 days. Walked 20 minutes to get food shopping only for it to be declined. This is awful, I wish to make a formal complaint