Is HSBC down in Great Yarmouth, Norfolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Yarmouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Great Yarmouth, England
Latest outage, problems and issue reports in Great Yarmouth and nearby locations:
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Mark Notton
(@markn3567) reported
from
Lowestoft, England
@HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Gabrielle
(@ladygabriela14) reported
@the_timtodd @HSBC_UK We’ve been having same issue.. applied on the 8th of August and still no offer yet ..
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Sarah Harris Bradley
(@sazzleh24) reported
@HSBC_UK using online banking through your website & it has been ridiculously slow for the last 2 hours. Is there a problem with it? Thanks
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Lou Doyle
(@LouiseMesma) reported
@DaveThackeray @HSBC_UK There's a display in the local branches that shows customer satisfaction % for personal and business for various banks which they have to put up. I've accounts with the top 2 but kept one with HSBC. My 12yo read it and said 'that's a really bad score isn't it?'. Yup.
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Romano
(@RomanoKarim) reported
@HSBC_UK I am an existing customer, how do I get my IBAN number please?
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ionCube Ltd. 🌐
(@ionCube) reported
@HSBC_UK Also, given that the D in PDF stands for "Document", it is redundant to start the name of a pdf with "doc-". And issues are elsewhere too, such as edmsdownload.pdf for a statement download. A total fail being non-unique and lacking "HSBC", a date, and that it's a statement.
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Tyrone Powell
(@TyroneP79498778) reported
@HSBC_UK #hsbc What has happened to Hsbc customer service levels. Made a transfer via phone via advisor. For some reason payment is frozen and I need to call fraud team by 8.00 pm. Shock horror cannot get through and stuck on hold. No response to online chat. Standards are so low
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Amanda Bishop
(@AmandaB74458934) reported
@HSBC_UK holding for ages. Not getting sec checks on app when using my cc so can’t give codes. Who can help?
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keith galley
(@keithagalley) reported
@HSBC_UK what is the easiest way to get copies of my commercial mortgage statements? It seems an impossible task?
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Lou Doyle
(@LouiseMesma) reported
After 4 wasted calls and a trip to the bank with @HSBC_UK its very clear why they rank so poorly for service. Nothing ever gets solved first time.
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Dan Yarrow
(@YarrowDan) reported
@HSBC_UK It’s been like this both times I’ve called in the past few months. Never used to be a problem. I gave up after 35 minutes. Our household has a total of 6 current accounts with HSBC, also an advance customer. Disappointing to see your service levels have become so poor