HSBC

Is HSBC down in Great Yarmouth, Norfolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Yarmouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Yarmouth, Norfolk, England 02/01/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Great Yarmouth, England

Latest outage, problems and issue reports in Great Yarmouth and nearby locations:

  • markn3567 Mark Notton (@markn3567) reported from Lowestoft, England

    @HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Mctuck78 Chris Tuck (@Mctuck78) reported

    @HSBC_UK Sadly your service does not match up when you’ve made a mistake. Paying retailers twice & making your customer remain out of pocket for a prolonged time whilst going dark!! Blaming the retailer, who blames you, while the customer is in the dark and out of pocket. #DoesNotAddUp

  • AnnaBiba5 Anna Bi (@AnnaBiba5) reported

    @HSBC_UK Over 1 hr on hold 😴 anyone working today?!!

  • joannaclason Joanna Clason (@joannaclason) reported

    @HSBC_UK is there a problem with your call centre today? I've been on hold for over an hour and the chatbot isn't working either.

  • batsoupman Batsoupman (@batsoupman) reported

    @HSBC_UK Hello, I utterly despise the malignant Chinese Communist Party- can I be a customer?

  • peckhamshell shelley hastings (@peckhamshell) reported

    @HSBC_UK have been on hold for an hour to you and an hour at lunchtime no answer -after getting a text message to call urgently with ref no. what’s going on? Online banking is just a bot that tells me to call customer services..

  • lottie_linter Lottie Linter (@lottie_linter) reported

    @HSBC_UK somebody has sent money an old account I don’t use and I can’t log in to access the money. Apparently my username doesn’t match records even though you gave it to me with my account details. Please can somebody help me?

  • ssiva77 Man (@ssiva77) reported

    @HSBC_UK absolutely horrenduous that i had to spend 1 hour on phone with fraud team for every genuine payment made and despite explaining each time, i have to repeat the same thing from A to Z. shabby customer service from HSBC, can someone please reply, all details are in DM

  • EXHAUSTEDPOA George (@EXHAUSTEDPOA) reported

    @HSBC_UK can you provide me with an email for executive customer services or complaints please

  • Ifran4537 Ifran (@Ifran4537) reported

    @HSBC_UK Hi, intl customer & I've to say the ph CSRs could do to up their comms style. I just wasted an hr because the 1st rep didn't clearly state "Yeah that's done", the 2nd just ended the call. Then in between there's the auto ph hell that'd frustrate christ! It's 4:00am 😪

  • PMcmuldrow Patricia mcmuldrow (@PMcmuldrow) reported

    @Jo2901TF @HSBC_UK How awful 😡