HSBC

Is HSBC down in Great Yarmouth, Norfolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Yarmouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Yarmouth, Norfolk, England 01/02/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (20%)

    Website (20%)

  3. Login (15%)

    Login (15%)

  4. Transfer (5%)

    Transfer (5%)

  5. Transactions (3%)

    Transactions (3%)

Community Discussion

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HSBC Issues Reports Near Great Yarmouth, England

Latest outage, problems and issue reports in Great Yarmouth and nearby locations:

  • markn3567 Mark Notton (@markn3567) reported from Lowestoft, England

    @HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • iamffion Ffion Angharad 🌻 (@iamffion) reported from Cardiff, Wales

    @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

  • sorornishi soror Nishi (@sorornishi) reported

    @HSBC_UK Your telephone answering service is pitiful. You posted £3.2 bn profit and are too tight to employ a few extra staff to answer phones. Shame on you.

  • looby304 Louise Cox ⭐️ (@looby304) reported

    @HSBC_UK @BBCCiN Great to support CiN, but honestly invest some time into customer service! Appalling 2hrs wasted online, by phone, chat live and now into local branch to sort out a business account and I’m still no better off! 😡

  • IainPaterson5 Iain Paterson (@IainPaterson5) reported

    @HSBC_UK how can you shut down ALL my access to online and telephone "premier" banking and insist I present myself at a branch to resolve this, when I'm stuck in quarantine for 12 more days in a foreign country? #DigitalTransformation #FCA #cananyonehelpme

  • Ana_Kenworthy Anastasia Kenworthy (@Ana_Kenworthy) reported

    @HSBC_UK my rewards credit card account seems to have disappeared from my app and website, is this normal? Thank you!

  • vikki_reed Victoria (@vikki_reed) reported

    @HSBC_UK … we run a small company and have been trying to get a guarantee for an overdraft authorised for months. Your service is appalling and your treatment of small businesses is absolutely disgusting!!

  • nurjanturan Nurjan Turan (@nurjanturan) reported

    @HSBC_UK The bank should be in position to provide an email address at least, there is nothing on my vision too!! It’s very frustrating( i have been having the issues since last week and tired of the long calls and useless agents!!)

  • agw1982 alun williams (@agw1982) reported

    @MissFoxxFD @HSBC_UK So what’s your point, he was given advantage and opportunity because he is black, so do the youth in the program. Won’t see many white working class youth or adults there tho

  • OB_0fficial Opening Boundaries (@OB_0fficial) reported

    @HSBC_UK I’ve completed the forms you asked for weeks ago.Was advised everything is fine. You now keep texting me every few hours for the last few days asking to call about the review (can’t get through). what is going on..you need to be better than this & stop THREATENING us.Please help!

  • benanderson1986 Ben Anderson (@benanderson1986) reported

    @HSBC_UK is your app working? I cannot access my business account through the app. How long is the ‘call back’ time at the moment?