HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Great Yarmouth, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Great Yarmouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Great Yarmouth, England
Latest outage, problems and issue reports in Great Yarmouth and nearby locations:
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Mark Notton (@markn3567) reported from Lowestoft, England@HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Stroud (@adas1023) reported@HSBC_UK Last week my wife was wrongly informed that closing her savings account would cost £4, instead we can now see in the account that it has cost closer to £400. Customer service said this will take 6-8 weeks to investigate, but we need the money back now!
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Joe Langley (@langlineer) reported@HSBC_UK I am a long term customer that will be switching. Your customer service has gone off a cliff. Website, phone service and branch service are all inconsistent in multiple areas. Simply can't get some things done. Number of branches is awful. Can't get appt in branch.
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🆁 (@CapitalR) reported@HSBC_UK I’ve already ordered a new card but it’s unbelievable that two staff members failed to advise me to cancel and order a replacement, rather just “see what happens” attitude. The customer service and care is truly appalling.
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Jill Richards (@JillSR) reported@HSBC_UK no disability awareness from this bank. Third party access in place for my disabled daughter’s account & a painful 50 min telephone call with dreadful service this morning.
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Agata Markiewicz (@AgataMarkiewic1) reported@HSBC_UK care to contact me? I was promised to receive a phone call at 9am, looks like customer service is not bothered!! #worstbankever
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EA (@Trifecta55) reported@HSBC_UK Hello, it says I cannot delete a saved payee yet last payment to them was last Sunday is this not more than five working days pls help
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Chlo Wilks (@ChiaraChloe08) reported@HSBC_UK mobile app not working?
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Mo (@HitchinSquare) reported@HSBC_UK I wasted my times before and never get any reply and you are also failed to provide any help so that clearly indicate that HSBC does not want customers to logged complaints and thats why there is no option available on the rubbish website. No wonder your are the worst bank!!
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Juliet Mulholland 💎 ☘️ (@JewlzMulholland) reportedI’ve just sent a DM @HSBC_UK as been on hold for 20 mins trying to get through to your fraud team and I’m not even a customer. Please can you respond asap
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joon6553 (@joon6553) reported@HSBC_UK Hi, I'm trying to log in to my account, but the verification code is being sent to my old UK phone number which I no longer use. I am currently in South Korea and need to update it to my Korean phone number. Could you please advise how I can resolve this? Thanks!