Is HSBC down in Great Yarmouth, Norfolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Yarmouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (20%)
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Login (15%)
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Transfer (5%)
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Transactions (2%)
Community Discussion
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HSBC Issues Reports Near Great Yarmouth, England
Latest outage, problems and issue reports in Great Yarmouth and nearby locations:
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Mark Notton
(@markn3567) reported
from
Lowestoft, England
@HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Mel
(@drmel57) reported
@HSBC_UK been a customer for almost 50 yrs. Today had one of the worst ever customer service experiences when trying to report a fraud and retrieve my money. It seems almost impossible to do. Long wait on phone (30 min plus) kept being passed from one person to another. Dreadful
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Paul L Davies
(@projectrocky) reported
@HSBC_UK after 4 weeks battling to set up account for my 12 year old daughter still cannot log online; 2 wasted trips to branch over 2 hours on phone - what the hells going on? Someone please help!
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Aaron
(@_aaroncater_) reported
@projectrocky @HSBC_UK Same problem here! Took 6 weeks from application to getting online access 🙄
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Wendy Cook
(@WendyCo86164010) reported
@HSBC_UK , really disappointed in your bank, my son has been scammed on a purchase order, not received! He contacted you about it and you have been really unhelpful, he's a uni student, plus my money and you aren't willing to help! He can't contact seller if he's been in a scam!
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Parisa
(@priiisssa) reported
@HSBC_UK @TROYmagician @HSBC_UK Does hsbc app work on ios 16? because mine has stopped working
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Olivia Alsford
(@AlsfordOlivia) reported
@HSBC_UK what is going on with your Mobile app?! I’ve not had access to my account for almost 2 weeks as no one can understand why my mobile number is not being recognised! (I’ve not changed my number or mobile)I’ve banked with you for +20 yrs but seriously loosing my patience!
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Sara Spiteri
(@sara_spiteri) reported
@HSBC_UK I'd like help with a credit card application
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lexi⁷
(@jiminiestorchio) reported
@HSBC_UK your live chat function says to expect a response in 15 minutes, but i've been waiting 3 hours and still no reply? is it broken?
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Rosemary Orchard
(@RosemaryOrchard) reported
@HSBC_UK Have you considered that your app not providing any explanation is confusing to users? Instant crashing just looks like your app is broken. If you don't at least give people an error message then they won't know that you don't support it...
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Steven Wilde
(@StevenWilde1) reported
Stood in a line at the bank (one cashier). It’s sad that every person in the queue said they feel devalued by the banks,as a customer. @Barclays @HSBC_UK @MartinSLewis All agreed that service used to be so much better.