HSBC

Is HSBC down in Great Yarmouth, Norfolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Yarmouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Yarmouth, Norfolk, England 02/05/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Great Yarmouth, England

Latest outage, problems and issue reports in Great Yarmouth and nearby locations:

  • markn3567 Mark Notton (@markn3567) reported from Lowestoft, England

    @HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • djfdeklerk Djfdeklerk (@djfdeklerk) reported

    @HSBC_UK I have been logging onto my app (with biometrics) for more than 10 months. 2 days ago, my Online app started 'resetting' itself and I have to reactivate my Digital Secure Key each time I want to log in....

  • Sheryl72024748 Sheryl (@Sheryl72024748) reported

    @HSBC_UK I’m calling from overseas but I kept getting the error voicemail to say the number is incorrect. Please kindly provide a reachable number. The number that I call is the one stated on the website +44 1226 261 010. Thank you.

  • MikeOG21 Michal Kubisa (@MikeOG21) reported

    @HSBC_UK absolutely shocking wait time for customer service to pick up the phone! I tried calling already 3 times, each time was at least 15 minutes and still no answer.

  • JKPlanner Jonathan Planner (@JKPlanner) reported

    @HSBC_UK three weeks after announcing you’re closing branch’s still no communication with customers affected as to what’s happening? Excellent customer service not

  • omokoyen1 Koyen Egwu (@omokoyen1) reported

    @HSBC_UK @HSBC_UK your app is down can’t do xfer

  • Rokkster Adam Stone (@Rokkster) reported

    Do you have a @HSBC_UK business account? We bank with @santanderuk with most of our services purchased online via card, but since recent changes to the way card payments are handled (due to regulations) we've had no end of issues. Is it the same with HSBC?

  • ljh38257 LJ Hartley (@ljh38257) reported

    @HSBC_UK not able to activate my mobile banking app by SMS despite the number being correct, no message received. Please help!

  • MotherOfGrom Rachel Morgan-Williams (@MotherOfGrom) reported

    @HSBC_UK I’m having a nightmare since getting a new phone and now no access to online banking as can’t generate a code on new app. Need to speak to someone.

  • Polly004f Polly1954 (@Polly004f) reported

    @HSBC_UK Why do I need to call. Is this a known issue and if so when will the fix be available. Running latest version of app on iPad.

  • Smithsonej Smithsone1 (@Smithsonej) reported

    @HSBC_UK I've stopped receiving OTPs. None since Thursday. Still on hold due to your lack of staff. Please can someone help?