Is HSBC down in Great Yarmouth, Norfolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Yarmouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Great Yarmouth, England
Latest outage, problems and issue reports in Great Yarmouth and nearby locations:
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Mark Notton
(@markn3567) reported
from
Lowestoft, England
@HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Gillianobrien
(@Gillian12514467) reported
@HSBC_UK is your business banking page working
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Andy B
(@ab187_b) reported
@HSBC_UK do you have any customer service? Half an hour trying to get your useless online help to work ‘press here if you’ve lost your code’ ‘enter the first and last digit of your code’ ‘sorry you need your lost code to access, try our online help’ one hour on hold have up
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Louise Turner
(@WordsmithsUnltd) reported
@HSBC_UK I’m not a banking customer but have a BBL with you. I have no online banking details despite being promised they would be sent. Payments due in the new year. Can you help?
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Kirsty Leeke
(@KncLeeke) reported
@HSBC_UK Disgraceful that a global company cannot arrange a call back when the customer service so far has been beyond terrible.
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Alistair Mearns
(@MearnsAlistair) reported
@HSBC_UK the mobile banking app has stopped working for my mother - IOS 12.5. Website says IOS 12.2 + support . Tried reinstall for her no joy. Any ideas . It hangs and then crashes
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Eva Daliopoulou
(@evadaliopoulou) reported
@HSBC_UK Mob app keeps crashing; re-installed in VM and TalkTalk broadband, doesn’t open with mobile data;iOS 12.5.5 updated; 23.8GB used of 64GB;can’t access my account i.e. my money which is unacceptable; check and sort it out please
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Chris Lupton
(@ChrisLupton220) reported
@HSBC_UK customer service is a shambles
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Kirsty Jermey
(@K__J_x) reported
@HSBC_UK making banking so very hard and when tying to get help my call to them isn’t being answered it shows they don’t care about customers at all
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Andy B
(@ab187_b) reported
@HSBC_UK Since iPhone updated and wiped the hsbc app I couldn’t log back on without certain details. On trying to reset, all options ask for the security code which i don’t have. Even when you select the online option for lost security code it asks you enter the list code to access!!!!!
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Amir Khan
(@mram1rkhan) reported
@HSBC_UK I've lost biometric login into the Android app. Nothing changed on my phone it's still stock, why did you remove the option ?