Is HSBC down in Great Yarmouth, Norfolk, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Great Yarmouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (64%)

2. 

   Website (15%)

3. 

   Login (15%)

4. 

   Withdrawals (3%)

5. 

   Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Great Yarmouth, England

Latest outage, problems and issue reports in Great Yarmouth and nearby locations:

• Mark Notton (@markn3567) reported 30 minutes ago from Lowestoft, England

  @HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Mantas Černiauskas (@Mantas_Cern) reported 17 seconds ago

  @HSBC_UK Have you completely given up on customer service and replaced everything with automated systems that don't work? I'm locked out from my account and not even your call centers are able to help??

• Percy (@Percy796322501) reported a minute ago

  @HSBC_UK This is the same @HSBC_UK who say it "may take up to 56 days" to provide a response to complaints. What they fail to mention on their website is that they may also completely ignore your complaint, and refuse to let you speak to the complaints team to try and resolve it.

• Liam Grundy (@LiamGrundy1) reported a minute ago

  @HSBC_UK Steve was right the first time Kris. Your service is honestly so bad it feels like a practical joke

• Aisha Colon (@AishaColon14) reported 2 minutes ago

  @Mantas_Cern @HSBC_UK Contact @hsbbits for your account I had same issues some weeks ago dm immediately to rectify your account his an expert.

• Jon Whitfield QC (@jonwhitfieldqc) reported 4 minutes ago

  @HSBC_UK Just done that and it says to use 'activate secure key' on website which is not present on your website!!!

• emeles #mylifematters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 👍 (@emelschwartz) reported 5 minutes ago

  @HSBC_UK clearly you didnt bother to actually read the tweet posted! Sums up the joke white label service you provide to @JohnLewisRetail for their partnership card!

• Alex Batlin (@AlexBatlin) reported 5 minutes ago

  @HSBC_UK been trying to open an account for over a month, still nothing. Can't contact you on the number supplied on the email as you need an acc number to proceed, well I don't have one. Pretty awful service.

• Janine Clements (@BritMominNY) reported 7 minutes ago

  I wish there was a platform where you can publish open letters to organisations. If there was, I’d publish one to the head of @HSBC_UK about their absolutely appalling customer service I’ve received.

• Percy (@Percy796322501) reported 9 minutes ago

  @HSBC_UK has the worst customer service I've ever experienced. I haven't been able to speak to their complaints team in 6 months, and given that the complaints team refuses to contact me directly it's impossible to resolve my complaint. Financial Ombudsman is the only option.

• The Chumpasaurus (@TheGrumpasaurus) reported 11 minutes ago

  @HSBC_UK also the desktop website just logged me out after a minute... I am genuinely entertaining the idea of closing my account as you're just giving me the run around.