HSBC

Is HSBC down in Great Yarmouth, Norfolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Yarmouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Yarmouth, Norfolk, England 11/19/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (18%)

    Website (18%)

  3. Login (5%)

    Login (5%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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HSBC Issues Reports Near Great Yarmouth, England

Latest outage, problems and issue reports in Great Yarmouth and nearby locations:

  • markn3567 Mark Notton (@markn3567) reported from Lowestoft, England

    @HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • claireepsom Dame Claire #JohnsonOut FBPE🇺🇦🇺🇦💻🗽 (@claireepsom) reported

    @MrsLesleyKemp @HSBC_UK I’m ex Barclays but switched a few years ago to Metro - customer service is brilliant

  • MrsLesleyKemp Lesley Kemp 🇬🇧🇩🇪🇺🇸🇮🇪 (@MrsLesleyKemp) reported

    @PMcmuldrow @HSBC_UK Been hanging on for 32 minutes now and counting. Asked to be transferred to a manager who wasn't reading from a script. Wondering if I have just been put on hold and forgotten. Then of course there is the problem of not being able to understand the dialects of their staff!!! 🤬

  • Catniss_03 Catniss (@Catniss_03) reported

    Customer service from @HSBC_UK today... called for help for the lady to put me on hold to go deal with screaming children then hang up on me. I know we all have to work from home at times but leaving me hanging for 17 mins is inappropriate. Now I have to start again in the queue

  • Richard37077113 Richard (@Richard37077113) reported

    @Jargon64 @HSBC_UK Sorry to hear about that. Please go to __jtech__ on Instagram he can help you resolve this issue in less than 20min

  • Jargon64 James Jarman (@Jargon64) reported

    @HSBC_UK Yup I managed to log in with the password and setup a PIN just fine. I just can't find the where to configure the biometric login. The help area says it should be in the security settings and it isn't.

  • HedwigOwlett Hedwig Owlett (@HedwigOwlett) reported

    @MrsLesleyKemp @HSBC_UK Your customer loyalty NEVER meant a thing. In their eyes, you're not even human. You're just a cash cow. Like we all.

  • jeanfromlancs jean graham. 🐝 NHS💙 EU❤️#FBPE👍 (@jeanfromlancs) reported

    @MrsLesleyKemp @HSBC_UK Truly Dreadful bank. We opened a/c with them at the recruitment agency I used to work for so obviously a large account but their customer service was diabolical. We moved to NatWest only 6 weeks after opening the hsbc account and never looked back

  • CarBootyMusic CarBootyMusic (@CarBootyMusic) reported

    @HSBC_UK @HSBC @HSBC_UK been on hold of OVER 1 hr, been cut off TWICE - can you explain why and why we are paying fees for this not-customer service?

  • PaulBarlow8 Paul (@PaulBarlow8) reported

    These new cards are disgusting **** off @HSBC_UK

  • MrsLesleyKemp Lesley Kemp 🇬🇧🇩🇪🇺🇸🇮🇪 (@MrsLesleyKemp) reported

    Disgraceful behavipur from @HSBC_UK! 🤬 You are not behaving responsibly at all!!! And to think I have been with you for almost 50, yes 50 years!!! My customer loyalty clearly doesn't mean a thing!!! 🤬