Is HSBC down in Great Yarmouth, Norfolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Yarmouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Great Yarmouth, England
Latest outage, problems and issue reports in Great Yarmouth and nearby locations:
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Mark Notton
(@markn3567) reported
from
Lowestoft, England
@HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick O'Gorman
(@itspog) reported
@SkyNews If the service provider by @HSBC_UK under his supervision is the standard then God help Skipton customers @skiptonbs
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Alex Guthrie
(@alxguthrie) reported
@lisahughes35 @HSBC_UK I've been having the same error message all morning. Ref 503
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Simon Skipsey
(@Skipsey8) reported
@HSBC_UK Hi, can you please help. I’m trying to reset my online secure key password. When I phone the number up it asks for my TSN , which I don’t have.
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Nathan Nanda
(@Nathan_Nanda100) reported
@HSBC_UK im locked out mobile banking and the chat service doesn’t now allow you to talk to a human without logging in? Beyond stupid
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Lisa Hughes
(@lisahughes35) reported
@HSBC_UK I will but I made one 20 mins before the attempts that weren't working and that one was fine. Gave up and used different acc...
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Kevin Grimshaw
(@KevinGrimshaw2) reported
@HSBC_UK - have to say as a new customer your service is poor. I’ve tried setting up app, tried to log on online. Not received customer number after nearly a month, tried to call tried to go into branch never anyone to talk too. Better option is for me to withdraw and close acc
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Zippyuk
(@ZippyUK31) reported
@HSBC_UK It's been resolved. Someone sent my post back and you froze accounts. However please why is it so hard in customer service to communicate with customers ?
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Adrian
(@BigThickSlices) reported
@HSBC_UK You’re having to bribe new current account customers with £170 to join your bank. We already have laws protecting people’s immutable characteristics, especially at work. Perhaps you should focus on service delivery and grow your customer base that way? Just a thought.
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Zippyuk
(@ZippyUK31) reported
@HSBC_UK Yes, the problem I find not just with HSBC is for customer service roles, there is no communication which is made up of the awareness wheel, and I have noticed since I was 13 years old that companies are not fully utilizing this. Why ask for a mobile or email if you don't use it?
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John
(@JohnHansPalf) reported
from
Liss, England
@HSBC_UK good morning. My father in law is 95 and banks work your bank all his life. He had moved in to a care home near us. I would like to move his bank account from his branch in London to local here to help him. How do I do it please??