HSBC status: access issues and outage reports

Problems in the last 24 hours in Great Yarmouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Great Yarmouth, England

Latest outage, problems and issue reports in Great Yarmouth and nearby locations:

• 
  Mark Notton (@markn3567) reported 18 seconds ago from Lowestoft, England

  @HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AH 🙋🏼‍♀️ (@al_af_af) reported 1 minute ago

  @HSBC_UK your service is terrible I’ve been on the phone and chat trying to report suspicious activity for almost 2 hours and am just being ignored

• 
  Stuart Fox (@stuartfoxmusic) reported 3 minutes ago

  @HSBC_UK So you’ll engage when it’s fun, but block me after you’ve been abusive and insulting and I just want an apology and assurance it won’t happen again.

• 
  Bhavesh Jain (@Bhavesh02854467) reported 5 minutes ago

  @HSBC @HSBC_UK Applied for couple of positions through careers section on website. Got mail after 2 long months stating application declined that too without providing any reason. Can we call it unprofessionalism of highest standards ? #hsbc #Careers

• 
  Superficialsupermum (@superficialmum) reported 7 minutes ago

  @HSBC_UK Still cannot access my business funds and cannot operate as a business. Back end issue for everyone who switched over from Kinetic (which was all sorted over a week ago) but now cannot access the account.

• 
  Zlatan1985 (@Zlatans1985) reported 8 minutes ago

  @DungeonsJoypads @HSBC_UK an overseas call center will basically be a triage these days, the staff will have basic info on your account and can do nothing but log the issue. they will be locked down due to fear of data leaks by rouge staff etc....

• 
  Pratik Bhongade (@mpratik02) reported 10 minutes ago

  Hey @HSBC_UK , can you imagine if someone needs to get a 6 months up to date bank statement for his account he needs to chat or call customer service, they raise a request and ask you to wait for 2 days, it’s been 5 days I asked for the statement and still waiting. It should a simple date filter in the app to get the statement, don’t you think so? I recon, I am bit frustrated now with this amazing service.

• 
  TheDiggers (@TheDiggers4) reported 11 minutes ago

  @Peter_Croden @HSBC_UK Same. Must be a glitch of some sort. Good to know it's not just me.

• 
  Simon Stockley (@si78475) reported 15 minutes ago

  @HSBC_UK I'm unable to call internationally and would incur high cost for a delivery issue not my fault.Please provide a secure online way to resolve this.

• 
  Escapeartiste (@MelliardAmanda) reported 18 minutes ago

  I’m pretty sure none they have dealt with has ever set up a business themselves or put their neck on the line. The service and communication is appalling, everyone hiding behind online communication, @HSBC_UK it is very poor

• 
  jjNotice (@jj_Notice) reported 23 minutes ago

  @EXCEL @HSBC_UK Could even trade 369 for Bin and upgrade support to Hyli for even more LPL style fighting