HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Great Yarmouth, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Great Yarmouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Great Yarmouth, England
Latest outage, problems and issue reports in Great Yarmouth and nearby locations:
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Mark Notton (@markn3567) reported from Lowestoft, England@HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas Sheehan (@thenicksheehan) reported@HSBC_UK But your agents on the phone cannot help people with online applications. They say that themselves. You really need to work on your new customer journey as right now .. I can't see why anyone would want to struggle with it and become a customer.
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Richard Kennedy (@RichardKennedy) reported@Aliciasdnud @HSBC_UK “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”
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Andrew Blumson (@Andrew_Blumson) reported@HSBC_UK I'm a new Premier Account and World Elite customer - not a very good experience so far. Messed around on the phone, transferred to the wrong department, rude person on the phone who basically hung up on me. Not a great start!!!
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Paul Richardson (@PaulGRichardson) reported@HSBC_UK hi guys… my Kinetic app has been down for a few days.. any idea when it’s coming back up?
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Tripti Agarwal (@TripsAgarwal) reportedHSBC @HSBC_IN @HSBC_UK @PMOIndia I called your customer care as asked by you. They gave new complain no. 36509058 Still no credit of missing points. It's more than 2 months now. Same as May, my July accelerated points are also not credited as per transactions. Pathetic HSBC
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just Lyn (@Lyn_1969) reported@HSBC_UK unexpected payment showing in balance forecast, is this a glitch in your system??
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prem sai charan (@premsaicharan) reported@HSBC_UK please traine ur employess on the customer service putting people who cant understand english language and he just blocking bank account it doesnt make sense they dont even know reson of calling they just block my bank account ? Is it way of sense u shame on banking.
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David Corner (@Dave_Corner) reported@HSBC_UK your app isn't working. Cannot pay in cheques "licence has expired" someone hasnt paid the bill tut tut thats embarrassing for you!
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DamonCarroll_75 (@dscarroll75) reported@HSBC_UK I would like you to get in touch with the branch and find out why these barriers exist This person needs access to a bank account and with the time scale Nov 26 that aint good enough
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White Apathy (@fundcruncher) reported@HSBC_UK You seem very confused. "Sorry, there was a problem on our end" - YOUR end.