Is HSBC down in Great Yarmouth, Norfolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Yarmouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Great Yarmouth, England
Latest outage, problems and issue reports in Great Yarmouth and nearby locations:
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Mark Notton
(@markn3567) reported
from
Lowestoft, England
@HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Cockburn
(@Hiya_Chris) reported
@HSBC_UK your customer service is truly terrible. Trying to report fraud of over £3k on my partner’s account and your agent just keep dropping her into another queue. We’re on attempt 5 now!
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Lord Byron
(@truelordbyron) reported
@AppleSupport @HSBC_UK are breaking your terms of Apple Messages for Business, by not providing comparable support via Messages (even where they’re able to do so, for example general queries). Please rectify this with them.
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EnglishExaminer
(@EnglishExaminer) reported
@HSBC_UK Are you answering your customer service phone line today? I’ve been on hold for 15 minutes so far. I have better things to do.
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Marc Cananur
(@HuntedMarc) reported
Anyone else find as a potential new customer to @HSBC_UK that it’s impossible to get through to a human being on the phone ?!!!
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Kelly
(@Kelly2706) reported
@HSBC_UK Absolutely appalling customer services. Been cut off 3 times. I need banking support ASAP.
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Sean B
(@originalblez) reported
@jameshaville @HSBC_UK Is it still broken??
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Shelby Loasby
(@ShelbyLoasby) reported
from
Welwyn Garden City, England
@HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me
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Jon Dixon
(@JonTriathlon) reported
Hey @HSBC_UK you do know that your call volumes are NOT “higher than usual” if it’s been like that for 2 years solid? Have you considered an alternative message “We have decided customer calls are unimportant, please hold for 2 hours”?
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Geet
(@Geet39830416) reported
@HSBC_UK - Very bad customer service provided. Lady who took my phone did not know the process and when I asked to connect me with manager so disconnected, very rude behaviour by HSBC customer service
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Rosie Woodroffe
(@RosieWoodroffe) reported
@mzdt @HSBC_UK Thanks for trying to help! I am just going to go to another bank. I've had enough of @HSBC_UK