HSBC

Is HSBC down in Great Yarmouth, Norfolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Yarmouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Yarmouth, Norfolk, England 01/23/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Great Yarmouth, England

Latest outage, problems and issue reports in Great Yarmouth and nearby locations:

  • markn3567 Mark Notton (@markn3567) reported from Lowestoft, England

    @HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisAspinall The Notorious A S P (@ChrisAspinall) reported

    @HSBC_UK find it amazing that my partner is trying to report fraud on her account and spent 40 mins last night being passed pillar to post on the phone to no end and now going in to a branch they can’t help! Customer service or what

  • markdixon100 Mark Dixon (@markdixon100) reported

    @HSBC_UK My local branch is closing and the odd time that I must pay in a cheque at the post office I need a paying in slip. I can't order them online, I can't print one off and the only way to get one is to get in the queue for the chat line but, wait, the chat line is broken.

  • ThePeskyPoet William J M Fraser (@ThePeskyPoet) reported

    @HSBC_UK No need. It's not really a security concern to answer if there is a server error? And it really doesn't require I answer privacy questions. Unnecessary collection of private information is against GDPR... And that DM feels unnecessary.

  • picklesmeow hannah brierley (@picklesmeow) reported

    @HSBC_UK just opened a new credit card. Says I need to activate the card but I haven’t got a telephone passcode? Can you help pls

  • echoroars dawn ølivia chua (@echoroars) reported

    @HSBC_UK unfortunately i dont have the name of who i spoke to on the phone to help me with some banking problems. but i just wanted to commend and thank your staff for the impeccable service - massive improvement from years past and i'm extremely pleased, thanks again

  • TersiaPaulse Tersia (@TersiaPaulse) reported

    @HSBC_UK Hello. Thanks, but I'm not in the UK and so I can't phone. The message on your website also said there's long waiting times so I'm not going to sit on a phone and ring up a big phone bill. I can't log in to my app or desktop so that I can live chat.

  • TersiaPaulse Tersia (@TersiaPaulse) reported

    Is anyone else experiencing bad service from @HSBC_UK this new service is not allowing me to get in to my accounts which is unacceptable. I never have these issues with @StarlingBank @financialombuds #banking #hsbc

  • TersiaPaulse Tersia (@TersiaPaulse) reported

    @HSBC_UK I need to make very important and urgent payments from my account and because of your 'new service' I can't log in. This is urgent!!! Your new service is unnecessary and flawed. #Banking #ukbanking #hsbc

  • TersiaPaulse Tersia (@TersiaPaulse) reported

    Hi @StarlingBank unfortunately I can't make any payments to you today because @HSBC_UK has implemented a new faulty service and I'm locked out of my account, and they can't seem to fix it or resolve the issue today. Shocking service @financialombuds

  • TersiaPaulse Tersia (@TersiaPaulse) reported

    @HSBC_UK So you implement a service that's not working, and preventing me from getting into my account, and now I still have to ring up a large phone bill to call from overseas. You have no shame!