Is HSBC down in Great Yarmouth, Norfolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Yarmouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Great Yarmouth, England
Latest outage, problems and issue reports in Great Yarmouth and nearby locations:
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Mark Notton
(@markn3567) reported
from
Lowestoft, England
@HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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daniella
(@daniella_dhty) reported
@HSBC_UK hey - I’m a first direct customer who uses your Hornchurch HSBC branch - I need to get through to them (FS telephone advisor specified this!) but no one’s picking up their phone? Can I have the direct number/make an appt please? 🙏🏻
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Hannah Wicks
(@HannyLou85) reported
@HSBC_UK when will the app be supported by iOS 16 as the app currently isn’t working which means I can’t do any online banking and it’s very annoying!
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Charlie :)
(@ogallanoby) reported
@TravisTheApe @HSBC_UK Not had any problems with what I’ve withdrawn
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George A
(@GeorgeArnold_) reported
@HSBC_UK Seriously need to sort your business fraud system out. Multiple payments getting flagged daily, don't get notified for 2hrs then 30mins on hold. When you finally get through either cuts off or sounds like the advisor is working on a chicken farm (home apparently) - Joke!
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SamVFX
(@SamVisualFX) reported
@HSBC_UK Hi, i recently have been in contact with your agents twice and nothing but a long wait to fix my mobile banking to then be told the issue was resolved which led to it being, well not. This is constant and really annoying.
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James Benoit
(@James_KD_Benoit) reported
@HSBC_UK Thanks. Are they aware of my specific issues and tweets. Or will I have to start at the book of genesis with an uninformed call centre associate ?
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Chloe Heath
(@ModernClo) reported
@HSBC_UK Not really because quite frankly, what’s the point? A DM isn’t going to fix your poor service levels, your broken processes or terrible ESG policies. I’ll try again tomorrow.
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Adam West
(@bat1150gs) reported
@HSBC_UK Hi Avril, sarcasm aside this really is poor customer support not making iOS-16 compatible with hsbc banking app, I have been a customer for 30 years and this is worst customer support I have experienced, exacerbate by being brushed off with zero commitment to resolve!
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Phil
(@BoringCarDriver) reported
@HSBC_UK my wife has had her phone stolen in Ibiza, so she can’t access her account on a different device without the phone. She’s unable to get through to anyone on the phone, can you help?