Is HSBC down in Great Yarmouth, Norfolk, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Great Yarmouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (58%)

2. 

   Website (18%)

3. 

   Login (18%)

4. 

   Transactions (3%)

5. 

   Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Great Yarmouth, England

Latest outage, problems and issue reports in Great Yarmouth and nearby locations:

• Mark Notton (@markn3567) reported 13 minutes ago from Lowestoft, England

  @HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Ahmed Shaheen (@Ahmed_Shaheen_4) reported 4 minutes ago

  @HSBC @HSBC_UK @HSBC_EG #HSBC #HSBCBank #hsbceg The worst bank ever! Bad customer service, not qualified, and not professional at all (you can’t get clear information from them or even the same information every time you call them)! I don’t recommend it at all

• Mark West (@MarkEWest) reported 5 minutes ago

  @BaconStephen @HSBC_UK @HSBC Yeah, this "our operators are working from home so response times are longer" - why is that? They're at home, by the phone. How can it take longer?

• MS7 (@Manoj29634855) reported 7 minutes ago

  @HSBC_UK I tried to log online earlier today, was asked to use the small secure key pad, only to realise battery is dead! Rang customer service to request new one, was told they can't send and to go to my local HSBC store, wtf, seriously awful service

• DTphoenix (@TphoenixD) reported 8 minutes ago

  @HSBC_UK Your large format talking SecureKey is brilliant for elderly father. Process to switch is a nightmare. Website says request in branch (you can't) or call 45 min call to India, on its way Account blocked, no access :-( It arrives, 30 min call to enable it All good. 1/2

• Lee Saunders (@saucysaunders1) reported 11 minutes ago

  @HSBC_UK what exactly is going on with your phoneline? My secure key is locked, I apparently have to contact via phone, yet no one is home. This has been happening over the past 6 weeks now and still I'm locked out of internet banking. Please help me!!!

• AnMa Olivar Gadiane (@iam_anma) reported 11 minutes ago

  @HSBC_UK Hi! I need to send my documents to remove the dormancy block in my account. Is Customer Service Centre BX8 2HB the correct address to use?

• The Eyes of Mark Lamarr (@BaconStephen) reported 15 minutes ago

  @MarkEWest @HSBC_UK @HSBC How long have companies been using the 'high call volumes' excuse for? Covid has given them a free pass to let poor customer service drop even lower than before. Clearly HSBC have more important customers to deal with, like corporate endeavours.

• DontGiveIn2H8 (@DontGiveIn2H8) reported 17 minutes ago

  @HSBC_UK You lot are an absolute disgrace. My 18 year old fought can't access her trust fund because your staff keep changing the rules. She has provided numerous amounts proof of ID and she has brick walled every time.

• truth seeker (@DJS13765202) reported 24 minutes ago

  @HSBC_UK @Stonewallhousin Go woke go broken my account closed !!

• Michele Li (@MichleLi) reported 24 minutes ago

  @HSBC_UK @kg_beta What if I have a billing payment due in 2w? and I need to wait for the full release? (tried reverting but doesnt work, need help here!!)