HSBC

Is HSBC down in Great Yarmouth, Norfolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Yarmouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Yarmouth, Norfolk, England 02/11/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Great Yarmouth, England

Latest outage, problems and issue reports in Great Yarmouth and nearby locations:

  • markn3567 Mark Notton (@markn3567) reported from Lowestoft, England

    @HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JMC3S John (@JMC3S) reported

    @CruisingTheCut @HSBC_UK I know HSBC is owning First Direct but always available to speak to a human and service 99% of time first class. (Withdraw money from HSBC branch takes pre arrangement with FB can’t just walk in)

  • SiddharthKShah Siddharth Shah (@SiddharthKShah) reported

    @HSBC_UK Trying to open a new bank account since a week. Visited branch - they informed to do online. While doing online - trying since a week - always states ID verification tool / jumio tool is currently unavailable. Request for help - it is URGENT!

  • hannidos Hannah Waddington (@hannidos) reported

    @HSBC_UK I have had an account taken out by someone else - a case of identity theft. Unfortunately your team who can help only work 9-5. Not really good enough for a leading global bank. I am worried about this and no one can help me until tomorrow.

  • GoodGriefLouise Louise Pattison (@GoodGriefLouise) reported

    @HSBC_UK Hi My phone app is still crashing. Can you let me know how to resolve this issue please. I have seen from earlier tweets that this is an ongoing problem. When will you have the solution?

  • captaindexter Excuse Me Captain Mark and Woodend Wanderer (@captaindexter) reported

    @CruisingTheCut @HSBC_UK Have used Firstdirect for years and always got to speak to a real person whenever we called 24/7. We spend a lot of time out of UK so having access to somebody real was a priority for us. Never let us down in over 20 years.

  • David37127723 Lord David Harrison (@David37127723) reported

    @HSBC_UK The service from this bank is abysmal. Why the heck are people constantly forced to use THE ONE TIME ONLY passcode EVERY TIME on the internet when purchasing things?

  • tomgryan1 Tom (@tomgryan1) reported

    @HSBC_UK are yall having issues with card payments? I’ve had customers try and use their card at my work and it keeps getting declined

  • viyapeng viyapeng (@viyapeng) reported

    @HSBC_UK I can’t log on to HSBC app . I have tried that neither face recognition nor password can log in. It stay on the log on page all the time.

  • DavidWa64129276 David Walton (@DavidWa64129276) reported

    @HSBC_UK Why is your customer service so poor. I’ve spent 4 days hanging on the phone and have not had a solution to my problem. You have closed our local branch which means I have to do a 30 miles round trip to visit my nearest branch which is only open between 10.00 & 2.00

  • carmadchris Chris (@carmadchris) reported

    @HSBC_UK @jenntaylor06 Guessing its never coming given we are a year on Looking to move credit card now, thats £30k a year from us going to move to an accepted medium. understand you can't support all platforms, but Garmin are huge,maybe a statement as to why HSBC have not engaged would be appropriate