HSBC

Is HSBC down in Great Yarmouth, Norfolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Yarmouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Yarmouth, Norfolk, England 12/12/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Great Yarmouth, England

Latest outage, problems and issue reports in Great Yarmouth and nearby locations:

  • markn3567 Mark Notton (@markn3567) reported from Lowestoft, England

    @HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • adamsn Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

  • foleynotrose E.A. (@foleynotrose) reported

    .@HSBC_UK customer service continues to be very poor. In case anyone was wondering. Which probably no one was.

  • emz_murphy Emily Murphy (@emz_murphy) reported

    @HSBC_UK Hi Avril when trying to access overdraft I am met with a screen with a circle going round. Tried this on two browsers and my laptop

  • elizabeth_a_1 Elizabeth A (@elizabeth_a_1) reported

    @HSBC_UK if someone who has a large size HSBC physical secure key, downloads the app onto a rarely used device to scan a cheque, can she still use the physical secure key for online banking? No info online and your website chat function is down.

  • UninvitedbyM UnInvited (@UninvitedbyM) reported

    I need help asap, can someone help me? Can you put me in touch directly with one of your advisers? @HSBC_UK

  • ShaikMubarak426 Shaik Mubarak basha (@ShaikMubarak426) reported

    @HSBC_UK @HSBC I'm waiting for more than 2 hours in a call to talk to customer care for upgrading my account from basic to advanced current account, still my call is on hold, kinldy provide me the service. We also have work to do can't wait 24hours to talk to customer care.

  • emz_murphy Emily Murphy (@emz_murphy) reported

    Why is the @HSBC_UK website constantly frozen? Also been waiting about 70 minutes for someone to reply on chat. Great service.

  • rb0101 Rational Londoner (@rb0101) reported

    WTF is going on @HSBC_UK @firstdirect with your fraud check algos? You've locked my friggin account twice in two days for simple regular payment to existing beneficiaries 🤬 #Disgraceful

  • erikab123 Erika Burnett (@erikab123) reported

    @HSBC_UK is there an issue with making payments? I can’t log in via internet banking and the app says I don’t have any accounts that I can make payments from.

  • custodypeace custodypeace (@custodypeace) reported

    What if every company was a “safe space?” Could it lead to safe communities for women? Are companies going to be the ones to help make the world safer for women when our other institutions are not? @HSBC_UK @HSBC @SEAresource