Is HSBC down in Great Yarmouth, Norfolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Yarmouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Great Yarmouth, England
Latest outage, problems and issue reports in Great Yarmouth and nearby locations:
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Mark Notton
(@markn3567) reported
from
Lowestoft, England
@HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jules
(@julesjules77) reported
@HSBC_UK Nope, not working. And spent more than an hour on the phone and they were unable to fix the issue. So now have to wait for the physical key to arrive, or for the escalated support ticket to be dealt with. Very frustrating.
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Danzeeba
(@Danzeeba) reported
@darlocyndi @HSBC_UK You have my utmost sympathy! Dreadful customer service for an existing customer. I have existing business accounts, but so fed up waiting for promised and scheduled calls, agents that are obviously fielding multiple on line chats.
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piyush setia
(@pstheonlyone) reported
@MAli78674571 @HSBC_UK Same thing happened to me today, wasted 74 min and being transferred over to 4 agents who were like lame ducks didn't know anything about customer service..can someone officially look into the service that is being provided..it's like a pandemic of pathetic customer service HSBC
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AJ 💙
(@AJ_The_Red) reported
@HSBC_UK Dear HSBC. I cannot connect with anyone on chat / via the telephone. I'm travelling and would like to notify you so that my ceard product is not declined. Can someone please help! I've been a customer for 28 years and this is awful service and the last thing I need now!
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HSBC UK Help
(@HSBCUK_Help_) reported
@thewendynewman @HSBC_UK Hello Wendy sorry for the inconveniences, what issues are you currently facing?
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Val S
(@valsgolightly) reported
@HSBC_UK trying to send a sec message using int banking which I FINALLY managed to access due to problems with code. There is nowhere to actually type the message (!?)chat response takes up to 6 hours(!). I will use my deb card abroad and want to let HSBC know. Can you help?
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🏹🌳🔴
(@GinaManninna) reported
@HSBC_UK trying to report fraud on my card. Tried live chat, Twitter message and I’ve twice been on hold for over an hour on the phone so far too with no one available to help. Disgraceful customer service.
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Nick
(@stolenrock) reported
@liam7griffiths @HSBC_UK I am having the same crappy service, ive been told to wait until the 15th June last week to get someone to actually speak to!!
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Ten4
(@Ten4_) reported
@liam7griffiths @HSBC_UK Your Director of Customer Service should be fired with these performance figures😡
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Mark
(@markychewitt) reported
@HSBC_UK I have sold my house over 10 days ago and my solicitors uses your bank for this service. The service has been absolutely appalling as he has been chasing the account manager and your customer service to rectify the issue at your end. No one is getting back to him.