Is HSBC down in Great Yarmouth, Norfolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Yarmouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Great Yarmouth, England
Latest outage, problems and issue reports in Great Yarmouth and nearby locations:
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Mark Notton
(@markn3567) reported
from
Lowestoft, England
@HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Grayson
(@robgrayson) reported
@HSBC_UK Three days late, your reply is not much help
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GlacialSpoon
(@SaladGlacial) reported
@HSBC_UK Yep, this worked. Thanks. App is still broken though.
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Steve
(@SteveandNat) reported
@HSBC_UK That's as maybe.but you still can't provide a decent customer service.also I take exception at a bank who gives me the wrong figure to close a loan and then asks for more money.moreover when that is paid you hold it for a day and then refund it claiming you never took it
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Andrea Edwards
(@apedwards1) reported
@HSBC @HSBC_UK no one on live chat. Been thinking on hold for 1 hour. Have no access to my account. #horrendouscustomerservice
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Amanda Seyderhelm
(@TheKidDecoder) reported
I have been on hold to @HSBC_UK for 1 HOUR waiting for an agent for help with something only they can do. Can’t be handled by live chat or even IRL bank! If my call is important to you, answer it!!
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Rob walker
(@Robwalk41597579) reported
@HSBC_UK really poor service today trying to use my currency account....branch can’t help, can’t get through on the phone... 90 minutes on live chat to be told it’ll take 10 days!!!! 10 days to get my own information from my own account....
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Ben Moss
(@BenjieMoss) reported
Sadly this atrocious customer service is typical of my experience of @HSBC_UK.
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Rob walker
(@Robwalk41597579) reported
@HSBC_UK really poor service today - want to access my currency account statements - can’t see them online, branch can’t help, can’t get through by phone.... 90 minutes on live chat to be told it’ll take 10 days!!!!! 10 days to get my own information from my own bank account....
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Ben Moss
(@BenjieMoss) reported
I’ve always had poor service from @HSBC_UK. They once froze my account for a month because they had accidentally paid £12k into it, and they were worried I would spend it before they could recover it. I was effectively an escrow account for their error team.
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S A T C H
(@MattSatchwell2) reported
@HSBC_UK @maea80846919 Mine has done similar now I’ve been locked out of my account please help