Is HSBC down in Ely, Cambridgeshire, England?
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The latest reports from users having issues in Ely come from postal codes CB7.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ely, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (15%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent HSBC outage reports came from the following cities: Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Mobile App | |
| March |
Mobile App | |
| Soham |
Mobile App | |
| Ely |
Mobile App | |
| Ely |
Mobile App | |
| Newmarket |
Website |
Community Discussion
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HSBC Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Zazizuza
(@Zazizuza) reported
@HSBC_UK I love these positive messages on your tweet! You support homeless. Are they going to face your useless customer service just like we do? It is impossible to resolve issues having a phone, how will they do without? Yet another cheap publicity shot!
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Kevin knollman
(@kevkop2014) reported
@HSBC_UK so I go to pay money off a credit card but you don't allow that service how stupid for a business not to have such a simple service will be moving to a proper bank after this #amateurs
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Becky Graham
(@Boo3Becky) reported
@HSBC_UK I urgently need to speak to someone in the UK regarding an outstanding PPI claim. I am no longer a customer so have been passed to 6 different numbers and no one can help. My experience so far with your customer service is terrible. Please can someone contact me ASAP!
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Billyg1969
(@Billygraham1969) reported
@Coogiebear25 @HSBC_UK @Stonewallhousin You put that their like I'd agree with that ****? They're fking morons just like the fkers I posted above
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Jamie Benton
(@Benton1Benton) reported
@HSBC_UK You must be the worst bank for solving problems on your behalf
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Joseph Hague
(@duo194) reported
@HSBC_UK @Stonewallhousin It’s not good enough to just be homeless now to get help…
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Emma Hartshorn
(@EmJEast) reported
@HSBC_UK terrible service....4 days of being passed from person to person and still no help. Will be changing my bank after 25 years.
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Nicholas Barnes
(@N_A_Barnes) reported
The easy solutions? 1 - Publish a callback number. When you call somebody, tell them to find this callback number for themselves by going to the @HSBC_UK website and then give them a code to dial in. Transfer the call directly to the right department/team/person.
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Annaliese Ø'Malley
(@Schmisse) reported
@HSBC_UK @Stonewallhousin What about the other 76% of homeless people, don't they matter? Why not support homelessness overall? This is just an ad campaign attempting to hoover up the pink pound.
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nanny
(@Pink1_z) reported
@context_outside @HSBC_UK @Stonewallhousin If they were gay, then they'll be sorted out without a problem according to HSBC.