Is HSBC down in Ely, Cambridgeshire, England?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Ely come from postal codes CB6.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ely, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (69%)
-
Website (14%)
-
Login (9%)
-
Transactions (6%)
-
Transfer (1%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent HSBC outage reports came from the following cities: Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Mobile App | |
| Ely |
Mobile App | |
| Newmarket |
Website | |
| Ely |
Mobile App | |
| Newmarket |
Mobile App | |
| Ely |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
-
Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
-
Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
-
Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
-
Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
-
Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
-
Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
-
Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark
(@markreddy101) reported
@HSBC_UK if my call was really important to you as you’ve stated every 30 seconds for the last 15 minutes you’d employ enough staff to answer your customer’s calls!
-
TECHI
(@Solosiaa) reported
@felinefromspace @HSBC_UK @Stonewallhousin Who says straight homeless people aren't also getting help? They are, but again helping the people who are having a huge problem with it.
-
Big Bore
(@marraHarvey) reported
@Solosiaa @HSBC_UK @Stonewallhousin Its irrelevant. Homeless people are homeless people. We shouldn't help people based on what they are, but if they need help.
-
Martyslayer67
(@Martyslayer671) reported
@HSBC_UK I have now been waiting 3 hours. This has been in dispute for over 6 months now and all I get is 'somebody is looking into it' and the latest 'they should have rang on 31st May' I have received NO help with this and I have been a customer since 1985. Dont know what to do
-
TECHI
(@Solosiaa) reported
@MurrellThe @HSBC_UK @Stonewallhousin Yeah, and that's the problem. People don't care about anything unless it involves them.
-
Graham Butler
(@grahamnbutler) reported
@HSBC_UK I’m a new customer with an iPhone 12 and full iOS 15 installed. The app crashes. When do you expect it to work please. There’s no point me using the account until I can see it 😳
-
kate
(@KateKatelordy) reported
@HSBC_UK @HSBC now been on hold for 1 hour 36 minutes! Had my account since 1969 and cannot speak to an agent or speak to someone in a branch! Disgusting customer service 🤮
-
Revd Leigh A Maydew
(@RevdLeighMaydew) reported
@HSBC_UK @MandSBank any chance you can take a look at your iOS apps, they don't seem to be working with iOS 15 Beta. Thanks
-
TECHI
(@Solosiaa) reported
@MurrellThe @HSBC_UK @Stonewallhousin So you're saying we should just ignore gay issues, yeah, I don't think "normal gay people" do that.
-
Kimmy
(@KimHarrison85) reported
Finally gave up on waiting for @HSBC_UK customer services to actually do their jobs and respond on their chat service. At least I lasted 4 hours this time.