HSBC

Is HSBC down in Ely, Cambridgeshire, England?

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The latest reports from users having issues in Ely come from postal codes CB6.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ely, Cambridgeshire, England 09/11/2024 02:50

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (14%)

    Website (14%)

  3. Login (9%)

    Login (9%)

  4. Transactions (6%)

    Transactions (6%)

  5. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Ely, Cambridgeshire, England

The most recent HSBC outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Mobile App
United KingdomEly Mobile App
United KingdomNewmarket Website
United KingdomEly Mobile App
United KingdomNewmarket Mobile App
United KingdomEly Login

Community Discussion

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HSBC Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • dolcevitatoo Lesley Thompson (@dolcevitatoo) reported from Cambridgeshire, England

    @HSBC_UK total frustration in lack of understanding in customer service this evening!

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.

  • diegor Diego Russo (@diegor) reported from Cambridgeshire, England

    @HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • markreddy101 Mark (@markreddy101) reported

    @HSBC_UK if my call was really important to you as you’ve stated every 30 seconds for the last 15 minutes you’d employ enough staff to answer your customer’s calls!

  • Solosiaa TECHI (@Solosiaa) reported

    @felinefromspace @HSBC_UK @Stonewallhousin Who says straight homeless people aren't also getting help? They are, but again helping the people who are having a huge problem with it.

  • marraHarvey Big Bore (@marraHarvey) reported

    @Solosiaa @HSBC_UK @Stonewallhousin Its irrelevant. Homeless people are homeless people. We shouldn't help people based on what they are, but if they need help.

  • Martyslayer671 Martyslayer67 (@Martyslayer671) reported

    @HSBC_UK I have now been waiting 3 hours. This has been in dispute for over 6 months now and all I get is 'somebody is looking into it' and the latest 'they should have rang on 31st May' I have received NO help with this and I have been a customer since 1985. Dont know what to do

  • Solosiaa TECHI (@Solosiaa) reported

    @MurrellThe @HSBC_UK @Stonewallhousin Yeah, and that's the problem. People don't care about anything unless it involves them.

  • grahamnbutler Graham Butler (@grahamnbutler) reported

    @HSBC_UK I’m a new customer with an iPhone 12 and full iOS 15 installed. The app crashes. When do you expect it to work please. There’s no point me using the account until I can see it 😳

  • KateKatelordy kate (@KateKatelordy) reported

    @HSBC_UK @HSBC now been on hold for 1 hour 36 minutes! Had my account since 1969 and cannot speak to an agent or speak to someone in a branch! Disgusting customer service 🤮

  • RevdLeighMaydew Revd Leigh A Maydew (@RevdLeighMaydew) reported

    @HSBC_UK @MandSBank any chance you can take a look at your iOS apps, they don't seem to be working with iOS 15 Beta. Thanks

  • Solosiaa TECHI (@Solosiaa) reported

    @MurrellThe @HSBC_UK @Stonewallhousin So you're saying we should just ignore gay issues, yeah, I don't think "normal gay people" do that.

  • KimHarrison85 Kimmy (@KimHarrison85) reported

    Finally gave up on waiting for @HSBC_UK customer services to actually do their jobs and respond on their chat service. At least I lasted 4 hours this time.