Is HSBC down in Ely, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ely, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent HSBC outage reports came from the following cities: Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Mobile App | |
| March |
Mobile App | |
| Soham |
Mobile App | |
| Ely |
Mobile App | |
| Ely |
Mobile App | |
| Newmarket |
Website |
Community Discussion
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HSBC Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇦 La Châtelaine Элса 🇪🇺
(@PolyglotElsa) reported
I applied for an @HSBC_UK credit card via the @MartinSLewis website, purely to use for a balance transfer from an @MandSBank credit card. The card arrived, with £10K limit, but I was not able to transfer the balance so it was a complete waste of time!
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Dan_Hlrzr
(@Dan_Hlrzr) reported
@HSBC_UK Why has my account suddenly been blocked? I need access now, not tomorrow or on Tuesday or whenever customer service lines are open again.
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Adam West
(@bat1150gs) reported
@Liamwilliams70 @HSBC_UK So far it is working with ios-16, only updated yesterday but tried a few times since updating and so far it is working and stable!
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Wanstead Rs
(@WansteadRs) reported
I have been trying to use Power of Attorney to take over my mums account for months. Multiple emails, forms and calls and still not sorted. I bank with you and service has been shocking @HSBC_UK
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the drowned world
(@TheDrownedWorl1) reported
@HSBC_UK @TROYmagician Could you look at the problems with the HSBC Secure Key? The physical one fails so you recommend the digital key. Digital key doesn't load on laptop or phone. Locked out of account. Not much help on here from HSBC.
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DJ_Markymarc 💙 👏😷🚀
(@DMarkymarc) reported
@PhilMyers53 @HSBC_UK China are withdrawing their service to you.
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Goobs
(@GooberTrader) reported
@UreshP @HSBC_UK @HSBC Trad-fi banks are way broken, they no longer work for even the most basic of services. Time too move...
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Liam Williams
(@Liamwilliams70) reported
@oliverjpen @bat1150gs @HSBC_UK Hey sorry HSBC are saying it’s still not working can you confirm as of now if it’s working in the iOS 16 beta?
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Jay Émme, BA (Hons), MA (Dist)
(@cosmicgirlie) reported
@HSBC_UK Hi James! Ahhh...thanks for this. They access their accounts on their devices, so I guess there's no more availability, as it were? Is there another way for me to access their accounts to keep tabs on their spending/saving etc?
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tomcopeland
(@tomCopeland_) reported
@HSBC_UK server unavailable message for a few weeks now on Mobile Business app… can’t see anything of a general outage. Any advice?