Is HSBC down in Ely, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ely, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Wathall
(@KateWathTV) reported
@HSBC_UK have sent you a DM. As I’m in the states and my account is a U.K. bank account, This is the only way for me to get help with my account currently.
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Honest✊
(@pachhwa) reported
Has anyone able to call HSBC customer service? It was pathetic and I have waited for 30 minutes and had to disconnect in frustration. This happened three times and wasted my 1.5 hr of my life. @HSBC_UK
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Ady Suter
(@AdySuter) reported
@HSBC @HSBC_UK I just want to talk to a human-being please! Why do you do your best to be a service-preventer, rather than provider? Please do your job so I can get back to doing mine!
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Sap1066
(@sap1066) reported
@HSBC_UK I’m a new customer trying to register for online banking. Just on hold for 40 mins as you have my mobile number wrong. Updated but it won’t be changed for 5 days. Still can’t access my newly switched current account.
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Zaid Patel
(@ZaidPatel90) reported
@HSBC_UK I know you can't but at least you can provide a better service and a clear process to business owners when you BLOCK the account for no reason
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Zaid Patel
(@ZaidPatel90) reported
Can't believe how bad @HSBC_UK service is at times
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Rahul Verma
(@_storywallah) reported
Hi @HSBC_UK my hsbc app has been suspended since Friday. I have called as requested (X4). I've not been able to get through to anyone who can activate my account + been on hold for over an hour. This is really poor service. Please advise, I urgently need access to my account.
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David Ko
(@DavidKoWW) reported
@HSBC_UK worst telephone banking. I phoned from abroad and managed to speak to a customer service advisor but then the call stopped and bounced back to the main menu. It happened 3 times to me today. Frustrating!
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Zaid Patel
(@ZaidPatel90) reported
What is that even supposed to mean? So you didn't have technical difficulties blocking my account!! @HSBC_UK, you have to fix up!
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Zaid Patel
(@ZaidPatel90) reported
@mwarne @HSBC_UK I'm now wasting time walking to the branch to resolve this silly issue