Is HSBC down in Ely, Cambridgeshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ely, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (13%)
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Transactions (11%)
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Website (11%)
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Transfer (6%)
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Withdrawals (1%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent HSBC outage reports came from the following cities: March.
| City | Problem Type | Report Time |
|---|---|---|
 March |
Mobile App | |
| Soham |
Mobile App | |
| Ely |
Mobile App | |
| Ely |
Mobile App | |
| Newmarket |
Website | |
| Ely |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @Jennaxgriffin The exact timescale is now. There is a new update on the App Store (2.39.4) which fixes the iOS 15 access.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Lesley Thompson
(@dolcevitatoo) reported
from
Cambridgeshire, England
@HSBC_UK total frustration in lack of understanding in customer service this evening!
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Valdez Consulting
(@paul_consulting) reported
@PassepartoutHom @HSBC_UK I am currently waiting 45 minutes to resolve a problem of HSBC making. Its often 1hour plus and no reply. HSBC business is a total disaster
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Nick Patching
(@nadNick999) reported
@HSBC_UK Hi. I’ve made 2 small payments/transfers recently to friends over Internet/Mobile Banking, and both gave failure/error messages, but both payments went through. I thought the first was a one-off but having had the second it would suggest there is a bug!!
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Barry Bonte
(@BarryBonte) reported
@HSBC_UK App keeps crashing. Try to log in via desktop and it requires a code from the app... This keeps happening. Please fix!
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Chris Offord
(@KiwiChick91) reported
@HSBC_UK I have been trying to contact hsbc for an hour to stop my card due to a scam. Still holding in the ph, also tried online & keeps telling me to use the app or online banking which I don't have. Terrible service !
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epimetheanman
(@epimetheanman1) reported
@HSBC_UK @Morrisons says: "Their own verification page is displayed below." DM from @HSBC_UK says: "it is highly likely that this is a retailers issue"
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Kate
(@Kate94650212) reported
@HSBC_UK can you let me know if there is an issue for accessing digital accounts via face recognition - I keep getting an error message saying ‘something went wrong please try again later’ and has been for a few days now
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Jack Jolly
(@Jack_W_jolly) reported
Attempt 3 at @HSBC_UK in branch visit after failed online and telephone support. Can't wait to move banks, savings and mortgage.
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Lottie Lappin
(@lottieloulappin) reported
@HSBC_UK anyone else not able to log in? My app won’t function and the website says my username doesn’t match HSBC records?!
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Kiran12
(@kirand12) reported
@HSBC_UK 3 hour hold to discuss an email you sent which I cannot access! Not good and still holding. Where is everyone from HSBC? Still enjoying the bank holiday I think.
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Shaun Wilders
(@ShaunWilders) reported
Is customer service dead? It’s like everyone wants to make it as difficult as possible to speak to anyone. @HSBC_UK wasted my entire morning so far.