Is HSBC down in Ely, Cambridgeshire, England?
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The latest reports from users having issues in Ely come from postal codes CB7.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ely, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Website (20%)
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Login (15%)
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Transfer (5%)
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Transactions (2%)
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Withdrawals (2%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent HSBC outage reports came from the following cities: Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Mobile App | |
| March |
Mobile App | |
| Soham |
Mobile App | |
| Ely |
Mobile App | |
| Ely |
Mobile App | |
| Newmarket |
Website |
Community Discussion
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HSBC Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK @iPoof “Next few weeks” are we joking?!? This is utterly ridiculous! iOS15 will be likely to be released very soon and “next few weeks” is not acceptable at all. You had 3 months to find a permanent fix for iOS15 and this is why the beta program is for.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK There are many solutions to tackle this and you are taking none. A beta channel for the app using TestFlight, feature toggle on the code base, 2 different apps (not ideal), etc… You chose to break iOS support. As customer I’m actually worried, as i feel my money are not so safe.
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Gina
(@BlondeTalksSkin) reported
Why is the @HSBC_UK app so bad 😭 Very rare I don't get an error message saying the feature is currently unavailable when I try to add a new payee. Kind of an important feature to not work so often
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The Grime Grammar
(@TheGrimeGrammar) reported
@gemmadowse @HSBC_UK Was it just the name on the cards wrong or on the account too? As i have a similar issue
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Manan Chopra
(@chopramanan21) reported
@HSBC_UK's poor service just added to my already existing troubles of being an international student. Really disappointed from such a reputed bank.
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Tony Sutton
(@tonysutton28) reported
@HSBC_UK is there an issue with the Faster Payment system this morning? I have paid my staff today but only those that bank with HSBC have received. Payments were set up last Monday and show on the company account
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The Grime Grammar
(@TheGrimeGrammar) reported
@HSBC_UK @scottylaura26 Does the change of name need to be done at a full service branch or can it be done at a digital service branch?
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The Grime Grammar
(@TheGrimeGrammar) reported
@MrsMcCul @HSBC_UK Was the name on the account still correct and the card had the spelling error or both? As i have a similar issue How did they rectify it did they just send you a replacement or update name details on account?
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Mike Green
(@greenrascal_) reported
@Cynic1960 @BBCNews Trouble is some banks make if so hard. I got rid of my @HSBC_UK account because they had too many PIN, passcodes I couldn't access my own account.
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Anne-Marie O'Dwyer-Silbiger
(@annemariepoet) reported
@HSBC_UK Mobile chat is useless as doesn't have the access to details needed.
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Emma :)
(@EmmaLouise_90) reported
Sick of @HSBC_UK now!! Can’t access my account until I register for Online Banking or whatever it is, but can’t do that because it doesn’t recognise my information. Can’t call @HSBC_UK because they’re “experiencing technical difficulties” 🤬🤬🤬 Annoyed isn’t the word!!!
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Ian Wilcox
(@iew23) reported
@HSBC_UK When trying to login we get to put our username and password in and then just gives a screen to return to business banking