HSBC status: access issues and outage reports

Problems in the last 24 hours in Didcot, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Didcot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Didcot, England

Latest outage, problems and issue reports in Didcot and nearby locations:

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 2 minutes ago from Reading, England

  @HSBC_UK app down?

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 20 minutes ago from Reading, England

  @Corinne0263 @HSBC_UK Yes its showing an error for everyone

• 
  Ross Brown (@rossTheTwit) reported 42 minutes ago from Reading, England

  Tonight I’d like to thank @Morrisons and @HSBC_UK for ruining my evening! Issues with paying at petrol pump led to my card being declined. Then I had to hang around the forecourt for an hour to get through HSBC customer services to unblock my card. Rant done! 🤬

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rupert Wyllie (@CirclingBear) reported 4 minutes ago

  Hey @HSBC_UK & @RevolutApp I found one of your customer's wallet in the street last night, but there's no contact information inside, only your cards. Can you help me reach them to return it?

• 
  Mo (@HitchinSquare) reported 5 minutes ago

  @HSBC_UK why it is impossible to raise a complaint and why do we need to waste time with the robot? Why there is no option to logged a complaint online instead of wasting time. Such a pthertic and horrible service and no body simply gives a ****.

• 
  mohamed budiste (@xamsa) reported 7 minutes ago

  @HSBC_UK the mobile app keeps crashing every time I try to open since early morning until now. Is it down?

• 
  Emily Bird (@EmilyClareBird) reported 9 minutes ago

  Just experienced the insanity of @HSBC_UK customer service, whereby the only way for me to register for *mobile or online banking* appears to be to visit a branch. There are none near my home.

• 
  Jill Richards (@JillSR) reported 13 minutes ago

  @HSBC_UK extremely painful call with hsbc this morning. 48 min trying to deal with my disabled daughter’s affairs. Dreadful service

• 
  Zooby (@MZH23) reported 15 minutes ago

  @AmazonHelp @HSBC_UK cannot make any purchases now on amazon with hsbc card. HSBC say its vendor issue. Amazon say its bank issue. What a joke. Never had this problem into now. Guess I gotta join for another bank.

• 
  Steven H (@Sinbad2000) reported 17 minutes ago

  @HSBC_UK why does the chat option give me error 1007 on my app? And why don't I have the option to view statements on my mortgage account?

• 
  Mike Kivi Ph.D. (@mikekivi) reported 17 minutes ago from Chester, England

  What’s the best premium account to replace @HSBC_UK premier with full international access and benefits? One customer service failure too many …

• 
  UJ JAGS (@ujagga12) reported 17 minutes ago

  Industry standard is 15 days not more than 3 months and no update till date ..shoddy customer service , @HSBC_UK we were told your isa department doesn’t even exist and that’s why they can’t directly contact us to resolve the issue.hsbcuk bank full of lies @financialombuds

• 
  Simon Stockley (@si78475) reported 17 minutes ago

  @HSBC_UK Hi, I havent received my debit card sent to Thailand and your chat/messaging isnt working error 1007. Please help arrange a replacement without calling.