HSBC status: access issues and outage reports

Problems in the last 24 hours in Didcot, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Didcot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Didcot, England

Latest outage, problems and issue reports in Didcot and nearby locations:

• 
  Ross Brown (@rossTheTwit) reported 49 seconds ago from Reading, England

  Tonight I’d like to thank @Morrisons and @HSBC_UK for ruining my evening! Issues with paying at petrol pump led to my card being declined. Then I had to hang around the forecourt for an hour to get through HSBC customer services to unblock my card. Rant done! 🤬

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 13 minutes ago from Reading, England

  @Corinne0263 @HSBC_UK Yes its showing an error for everyone

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 18 minutes ago from Reading, England

  @HSBC_UK app down?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Allan S (@AllanS63097043) reported 9 minutes ago

  @HSBC_UK Shockingly slow service. The buyer of my property has been waiting 3 weeks for their mortgage offer 😳

• 
  Steve Pratley (@stephenpratley) reported 10 minutes ago

  @johnsw @HSBC_UK On any other platform I can automate chasing payments, onboarding, contract cancellations and a bunch of other stuff based on when payments arrive. Instead I start every day doing things I could have automated for about 20 years. They're like the Shoe Bomber. They never killed anyone but they've taken multiple lifetimes with the minutes they waste for every customer every day. I ought to be able to get it out of Xero but their API won't let me at data I can look at and export from the GUI either.

• 
  Helen Todd (@HelenTodd3) reported 12 minutes ago

  @jckchn88 @HSBC_UK Hi, spent 50 mins on hold to be told every UK customer received this in error and there is no issue with your cards. The woman told me I was ok to unfreeze my card. Hope that helps #HSBC #ApplePay

• 
  DG (@rordowg) reported 12 minutes ago

  @HSBC_UK Having issues sending international payment. Error is GBB-INP-1266 - please can you advise?

• 
  Neil Sweeney (@NeilSweene20948) reported 13 minutes ago

  @HSBC_UK I have a business account and can't access no one to contact this is very por service is am unable to make any payments

• 
  T Bolts (@Marathon_Tardis) reported 14 minutes ago

  @HSBC_UK been with you 2 days. Most infuriating customer service contact systems ever.

• 
  Hello Newman (@goodbyenorman) reported 15 minutes ago

  @HSBC_UK Terrible. No information was sent on this by email. By taking the app offline when even logging on over the desktop requires a 6 digit app-generated code, you're de-banking customers for 2 hours.

• 
  Tommo 🍻🎸⚽🏏 (@Tom_Read92) reported 16 minutes ago

  @HSBC_UK what options do I have as I'm struggling financially in the next couple of months and I have an ongoing loan, I spoke to someone online and they didn't understand the situation and why I feel so low and the way I do. Can you help me?

• 
  Nomad (@_londontrader_) reported 19 minutes ago

  @HSBC_UK crap service

• 
  SuperStar (@kevensantos118) reported 26 minutes ago

  @HSBC_UK please improve your contact services and problem solving effectiveness.