HSBC status: access issues and outage reports

Problems in the last 24 hours in Didcot, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Didcot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Didcot, England

Latest outage, problems and issue reports in Didcot and nearby locations:

• 
  Ross Brown (@rossTheTwit) reported 12 minutes ago from Reading, England

  Tonight I’d like to thank @Morrisons and @HSBC_UK for ruining my evening! Issues with paying at petrol pump led to my card being declined. Then I had to hang around the forecourt for an hour to get through HSBC customer services to unblock my card. Rant done! 🤬

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 18 minutes ago from Reading, England

  @HSBC_UK app down?

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 35 minutes ago from Reading, England

  @Corinne0263 @HSBC_UK Yes its showing an error for everyone

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DavidRoylance (@DavidRoylance) reported 3 minutes ago

  @HSBC_UK Thank you. You customer service person resolved this.

• 
  Joachim (@joachimnicolas) reported 6 minutes ago

  Atrocious UX on the @HSBC_UK app. When you log on, you need to enter your DOB. The date widget has 3 spinners, for D/M/Y. BUT! It's set to disallow dates in the future, with each spinner restricted. So, today, 9/4/26, it's impossible to start entering a date like 31/12/80. 🧵1/n

• 
  AH 🙋🏼‍♀️ (@al_af_af) reported 8 minutes ago

  @HSBC_UK your service is terrible I’ve been on the phone and chat trying to report suspicious activity for almost 2 hours and am just being ignored

• 
  🆁 (@CapitalR) reported 11 minutes ago

  Last night someone in Turkey attempted to fraudulently use my credit card. I only used it for the hotel and flights for the Fenerbahçe away game. I didn’t use it in Istanbul at all 🤔 Unbelievably @HSBC_UK didn’t want me to cancel my credit card - i had to demand it. WTF? 😳

• 
  Elizabeth Hume (@ElizabethHume) reported 13 minutes ago

  @NaomiLWood @HSBC_UK That is so annoying. Had a similar problem recently.The frustration is so real and practically physical as one gets more and more stressed. Good luck.

• 
  Bernardine Kennedy (Maxwell) (@BerniKennedy) reported 17 minutes ago

  @HSBC_UK This answer shows you actually take no notice of concerns. I need no help, I was trying to help your customer who had been scammed. Not a single helpful protocol enabled by your fraud call centre.

• 
  Aimi Jones (@AimiMcNeill) reported 17 minutes ago

  Hi @HSBC_UK Ive had letter from you claiming that you owe me a refund due to historic credit card charges and to reply with my bank acc details on a pre paid form. Not sure if a scam and yr helpline cant confirm. No HSBC branches near me. Help!

• 
  Tommo 🍻🎸⚽🏏 (@Tom_Read92) reported 19 minutes ago

  @HSBC_UK what options do I have as I'm struggling financially in the next couple of months and I have an ongoing loan, I spoke to someone online and they didn't understand the situation and why I feel so low and the way I do. Can you help me?

• 
  Carly (@limebean) reported 20 minutes ago

  @HSBC_UK hi is the online banking down? As when I log in the screen is frozen

• 
  Ritesh Mishra🇮🇳 (@niks_nke) reported 23 minutes ago

  Worst experience with HSBC Bank. @HSBC_IN @HSBC @HSBC_UK Extremely unprofessional handling of customer concerns. Instead of resolving the issue, the team seems to be relying on delaying tactics and providing no meaningful response. Very disappointing. #HSBC #CustomerService