HSBC

Is HSBC down in Didcot, Oxfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Didcot, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Didcot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Didcot, Oxfordshire, England 12/04/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Didcot, England

Latest outage, problems and issue reports in Didcot and nearby locations:

  • rossTheTwit Ross Brown (@rossTheTwit) reported from Reading, England

    Tonight I’d like to thank @Morrisons and @HSBC_UK for ruining my evening! Issues with paying at petrol pump led to my card being declined. Then I had to hang around the forecourt for an hour to get through HSBC customer services to unblock my card. Rant done! 🤬

  • HaiderAlRekabi Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported from Reading, England

    @HSBC_UK app down?

  • HaiderAlRekabi Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported from Reading, England

    @Corinne0263 @HSBC_UK Yes its showing an error for everyone

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • kuelrama Coal Kuwalha (@kuelrama) reported

    @HSBC_UK @HSBC absolutely shambolic phone customer support when your security system fails. I need to access my account to pay staff. Telephone banking wait over 90min so I gave up. That wait cost me over £45 in mobile costs. You said a 20min wait, that was a lie.

  • witchhannah_bye Hannah bye (@witchhannah_bye) reported

    @HSBC_UK anyone else having problems transferring money today?? What’s going on??

  • nameofpens Lockdown Tour 2021🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@nameofpens) reported

    @HarleyTales @HSBC_UK Give them 7 working days to pay

  • EvanEdinger Evan Edinger (@EvanEdinger) reported

    @HSBC_UK Chris there is nothing you can do via social media. A complete overhaul of HSBC's customer service is the only hope but knowing the bank's penchant for cutting corners this is unlikely

  • PrincessFifiMcr Amelia Badelia (@PrincessFifiMcr) reported

    @pcardno @HSBC_UK @MartinSLewis The new update is awful and yes I almost transferred the wrong amount twice

  • gemclapp Gemma Clapp (@gemclapp) reported

    @HSBC_UK Is there an issue with your app? I can't make any transfers out - I get the usual 'thank you' message but at the top it shows an error code. Never had an issue with it before.

  • rb0101 Rational Londoner (@rb0101) reported

    @HSBC_UK The App is down and is nothing to do with me. Everyone must be facing the problem. What is the DM for.

  • drphilipwright Philip Wright (@drphilipwright) reported

    @HSBC_UK Hello. I use your app to deposit cheques usually without issue. But I have received several cheques with a black stripe on the back (I think it allows the cheque writer to keep a carbon copy of the cheque) and your app just won’t accept these. Is this a known issue?

  • emw52 Emw52 (@emw52) reported

    @HSBC_UK we have been trying to get a response to a query about a payment since November. We have had our bank send SWIFT investigations, still with no response from HSBC. We have sent emails to the support without response. Who can we escalate this to?

  • rb0101 Rational Londoner (@rb0101) reported

    @HSBC_UK @firstdirect @firstdirecthelp Looks like your app is down. It's there any update about when can we start using it?