HSBC status: access issues and outage reports

Problems in the last 24 hours in Didcot, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Didcot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Didcot, England

Latest outage, problems and issue reports in Didcot and nearby locations:

• 
  Ross Brown (@rossTheTwit) reported 7 minutes ago from Reading, England

  Tonight I’d like to thank @Morrisons and @HSBC_UK for ruining my evening! Issues with paying at petrol pump led to my card being declined. Then I had to hang around the forecourt for an hour to get through HSBC customer services to unblock my card. Rant done! 🤬

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 18 minutes ago from Reading, England

  @HSBC_UK app down?

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 56 minutes ago from Reading, England

  @Corinne0263 @HSBC_UK Yes its showing an error for everyone

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ruchee Dudeja (@DudejaRuchee) reported 3 minutes ago

  @HSBC_UK recently I moved from Hsbc basic account to Advance but didn’t get the £200 credit ? Can someone check and help pls

• 
  EA (@Trifecta55) reported 4 minutes ago

  @HSBC_UK Hello, it says I cannot delete a saved payee yet last payment to them was last Sunday is this not more than five working days pls help

• 
  Lauren 🦋 (@LaurenRose94_) reported 4 minutes ago

  @HSBC_UK I’ve just tried to update my change of name on the app but it’s saying I can only do this in person. All my local branches have closed down and I’m unable to get to one. What do I do please?

• 
  Dan (@pizzaboy) reported 5 minutes ago

  @pmcniffe @HSBC_UK I just went to a brand and they said it was an IT issue and it’s chill My concern is why haven’t they sent a new email telling everyone this rather than having thousands of customers sweating…

• 
  Nash (@NashNash008) reported 12 minutes ago

  @simplyroch246 @HSBC_UK Look what your age mates are doing. Fix up

• 
  Salah ElBaba (@SalahElBaba) reported 15 minutes ago

  @HSBC_UK I ordered a new credit card that still hasn’t arrived. When I call your helpline, they ask for the card number which I obviously don’t have yet. Can you please help.

• 
  Steve Pratley (@stephenpratley) reported 15 minutes ago

  @johnsw @HSBC_UK On any other platform I can automate chasing payments, onboarding, contract cancellations and a bunch of other stuff based on when payments arrive. Instead I start every day doing things I could have automated for about 20 years. They're like the Shoe Bomber. They never killed anyone but they've taken multiple lifetimes with the minutes they waste for every customer every day. I ought to be able to get it out of Xero but their API won't let me at data I can look at and export from the GUI either.

• 
  Anabel Castillo (@ACastilloBast) reported 16 minutes ago

  @HSBC_UK there is no way to do a live chat without your app and i desperately need help in reestablishing access to My account. Any assistance would be appreciated.

• 
  Abbie (@Abbielou30) reported 19 minutes ago

  It feels impossible to talk to a human at @HSBC_UK without going into a branch!

• 
  Bhavesh Jain (@Bhavesh02854467) reported 19 minutes ago

  @HSBC @HSBC_UK Applied for couple of positions through careers section on website. Got mail after 2 long months stating application declined that too without providing any reason. Can we call it unprofessionalism of highest standards ? #hsbc #Careers