HSBC

Is HSBC down in Didcot, Oxfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Didcot, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Didcot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Didcot, Oxfordshire, England 12/02/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Didcot, England

Latest outage, problems and issue reports in Didcot and nearby locations:

  • HaiderAlRekabi Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported from Reading, England

    @HSBC_UK app down?

  • HaiderAlRekabi Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported from Reading, England

    @Corinne0263 @HSBC_UK Yes its showing an error for everyone

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • marclequime Marc Lequime (@marclequime) reported

    @AndyTheTallGuy @HSBC_UK It's a public beta, nowhere does it say on the public beta to not install on a main device. Almost every single other bank's apps work with the Public Beta, it's not down to a bug, it's due to HSBC not including iOS16 in their whitelist.

  • Rachaael13 Rachael (@Rachaael13) reported

    @HSBC_UK Hi, I am unable to access my internet banking — The app has kicked me out, I’ve tried to reset my password (which it never asks for) and now it’s not allowing me to open it at all. Do you have a number I can call to verify my password change and figure out my app issues?

  • chipwolfuk wolfie (@chipwolfuk) reported

    @eddieclarke96 @HSBC_UK @john_yes_really This is the thing, most other banks have done nothing for iOS16 yet, HSBC maintain a version whitelist to artificially block versions they're "uncomfortable with", it's juvenile

  • rob_wood Robert Wood (@rob_wood) reported

    @HSBC_UK @bat1150gs Hi, the same thing happened back with iOS15 as well and took several months before we could get into our a/c again. I'm overseas and don't have access to a physical key so this is a significant problem. I've logged a complaint but need to see HSBC do more.

  • chipwolfuk wolfie (@chipwolfuk) reported

    @HSBC_UK @john_yes_really No, you're not "behind" other banks, you've added a check when the app starts and have a whitelist of versions; the other banks don't do that because it's monumentally stupid. No code needs to change to support iOS 16, this block is artificially implemented by @HSBC_UK

  • mip2202 mip2202 (@mip2202) reported

    @HSBC_UK still waiting for you to enable app login on iOS16… just saying, your colleagues said that devs are working on it, it CANNOT be taking this long ❌❌

  • CiaranJC95 cjc (@CiaranJC95) reported

    @HSBC_UK So again I ask, why do other banks work just fine and not have any issues just you? Why are you intentionally difficult about it when other banks just, and this is a big concept here, ADAPT

  • actwit83 Adam (@actwit83) reported

    @mip2202 @HSBC_UK Wasting your breathe mate. Every year the same on the betas and every year people complain and its ignored. HSBC literally only bank who actively block app from working and their policy will never change. The app will start working September as iOS 16 comes out, not a day before.

  • ChillliRose Chilli (@ChillliRose) reported

    Hi @HSBC_UK your app isn’t working in IOS 16 beta and I can’t access my online banking as it’s done via digital secure key - please let me know how best to manage this?

  • rob_wood Robert Wood (@rob_wood) reported

    @HSBC_UK @kg_beta Seems to be happening again for iOS 16 public beta. I presume this is just a simple version whitelist issue as every other app (including banking apps) work without a problem, only HSBC. Any word on a fix or beta we can test?