HSBC status: access issues and outage reports

Problems in the last 24 hours in Didcot, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Didcot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Didcot, England

Latest outage, problems and issue reports in Didcot and nearby locations:

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 12 minutes ago from Reading, England

  @Corinne0263 @HSBC_UK Yes its showing an error for everyone

• 
  Ross Brown (@rossTheTwit) reported 31 minutes ago from Reading, England

  Tonight I’d like to thank @Morrisons and @HSBC_UK for ruining my evening! Issues with paying at petrol pump led to my card being declined. Then I had to hang around the forecourt for an hour to get through HSBC customer services to unblock my card. Rant done! 🤬

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 39 minutes ago from Reading, England

  @HSBC_UK app down?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Suzanne McGowan (@Suzanne36861284) reported 8 minutes ago

  @HSBC_UK are there problems with your mobile app? I haven't been able to connect for days now and not sure if problem is my end or yours?

• 
  Peter Croden (@Peter_Croden) reported 9 minutes ago

  @StevieeeWx @HSBC_UK If you are pushing customers down a certain route to open a new account you make sure it’s right ffs

• 
  Thomas Thorburn (@ThomasThorburn) reported 11 minutes ago

  @HSBC_UK I am a Premier account holder, have had my phone and wallet stolen in Portugal, service offered by Aviva is woeful, unable to get through, told that coverage is actually much lower than advertised, with a month wait. Stranded here for a week more no phone bank cards etc

• 
  Ahmad Shakeel Qaiser (@AhmadShakeelQa1) reported 11 minutes ago

  @HSBC_UK Feedback - Customer Services are getting poor day by day in HSBC. Spending over 60 minutes to just raise a complaint. And customer services agent still trying to find out someone in HSBC before he can raise a complaint. Rude and very poor customer services.

• 
  hezron941 (@hezron941) reported 12 minutes ago

  @HSBC_UK @uk_task_ I have learned yesterday HSBC or the CEO don't care about customers. I lost my mother whish I am still feeling the pain. I have problems putting my mother to rest. No compassion to help me. When asked the service representative if he's laughing at he continued the cold play book

• 
  victoria clark (@vickic1984) reported 16 minutes ago

  @HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?

• 
  Steve Pratley (@stephenpratley) reported 19 minutes ago

  Every payment I get goes “kerching” except for @HSBC_UK This is a much bigger problem than it sounds

• 
  Carly (@limebean) reported 21 minutes ago

  @HSBC_UK hi is the online banking down? As when I log in the screen is frozen

• 
  Valdrin Hoxha (@h_valdrin) reported 21 minutes ago

  @HSBC_UK I made call this morning about my credit card one you of lady from customer service she wasn’t very helpful I hope the phone are record . Thank You

• 
  AI Enthusiast (@aici_interiors) reported 21 minutes ago

  @HSBC_UK is there ANY uk call centre with English- speaking people AND with ability to actually solve an issue? I called 4 times this mont and your Indian call centre has NOT Been trained on proper support! You've gone so downhill with your cost-cutting measures!!