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HSBC status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, login and transactions.

Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Didcot, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Didcot, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Didcot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 13: Problems at HSBC

HSBC is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Didcot, England

Latest outage, problems and issue reports in Didcot and nearby locations:

  • rossTheTwit
    Ross Brown (@rossTheTwit) reported from Reading, England

    Tonight I’d like to thank @Morrisons and @HSBC_UK for ruining my evening! Issues with paying at petrol pump led to my card being declined. Then I had to hang around the forecourt for an hour to get through HSBC customer services to unblock my card. Rant done! 🤬

  • HaiderAlRekabi
    Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported from Reading, England

    @Corinne0263 @HSBC_UK Yes its showing an error for everyone

  • HaiderAlRekabi
    Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported from Reading, England

    @HSBC_UK app down?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Orsassur2
    Or Sassur (@Orsassur2) reported

    @HSBC @HSBC_UK please help me

  • Jd95975184
    Ian (@Jd95975184) reported

    @HSBC_UK new customer and trying to activate my card but having a nightmare, wont accept photo i.d, only 2 hsbc banks near one is 4.5ml other is 12 miles away, and both are Temporarily closed

  • MorganMF9867
    Mark (@MorganMF9867) reported

    @simonhall1974 @HSBC_UK I had the same issue. A tweet remains unanswered and the promised call back within 5 working days is now 7 days and counting.

  • space0day
    Space0day (@space0day) reported

    @HSBC_UK Hey Team , it's been 1 month and I've not received my debit card on an overseas address. Even i didn't receive any update on mail whether it's dispatched or not. Please help me...

  • joachimnicolas
    Joachim (@joachimnicolas) reported

    Atrocious UX on the @HSBC_UK app. When you log on, you need to enter your DOB. The date widget has 3 spinners, for D/M/Y. BUT! It's set to disallow dates in the future, with each spinner restricted. So, today, 9/4/26, it's impossible to start entering a date like 31/12/80. 🧵1/n

  • AndrewRHill7
    Andrew Hill (@AndrewRHill7) reported

    @HSBC_UK is there anyway of actually talking to someone to get access to my online/mobile banking outside of the 8pm cut off? Pretty poor that 24 hour help isn’t available.

  • AlexRM
    Alex (@AlexRM) reported from Victoria, England

    @HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?

  • superficialmum
    Superficialsupermum (@superficialmum) reported

    @HSBC_UK Everyone who switched from Kinetic can now no longer access their account!

  • timhuckle
    Tim Huckle (@timhuckle) reported

    @kyle213187 @HSBC_UK Also. Seems to be a glitch.

  • TheDevilsDev
    Sir FAFO (@TheDevilsDev) reported

    @HSBC @HSBC_UK at it again, just had a cancelled subscription taken from my "frozen/locked" card. Absolute piece of **** of a bank, and support even said they weren't authorised.