HSBC status: access issues and outage reports

Problems in the last 24 hours in Didcot, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Didcot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Didcot, England

Latest outage, problems and issue reports in Didcot and nearby locations:

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 29 minutes ago from Reading, England

  @HSBC_UK app down?

• 
  Ross Brown (@rossTheTwit) reported 53 minutes ago from Reading, England

  Tonight I’d like to thank @Morrisons and @HSBC_UK for ruining my evening! Issues with paying at petrol pump led to my card being declined. Then I had to hang around the forecourt for an hour to get through HSBC customer services to unblock my card. Rant done! 🤬

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 59 minutes ago from Reading, England

  @Corinne0263 @HSBC_UK Yes its showing an error for everyone

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@MorganMF9867) reported 2 minutes ago

  @HSBC_UK almost a 3 week wait for a telephone security code and nothing has arrived. Incredibly poor customer service.

• 
  Gallagher (@MJPGallagher) reported 3 minutes ago

  So @HSBC_UK won't let me log in to my account on my phone, because I have a Medical ID app. Amazing

• 
  Iainblue (he/him)🌈 (@IainMacDonald17) reported 6 minutes ago

  @HSBC_UK dear hsbc I’ve banked with you for 40+ years why is it my brand new card contactless is not working I’ve had it 2 days it worked at @Se_Railway this morning and now isn’t?

• 
  Alex Roebuck (@AlexRoebuck) reported 8 minutes ago

  @HSBC_UK Woken up to an email from you confirming registration of my card on Apple Pay. I’m lead to believe this was a glitch - will you be issuing a follow up to confirm?

• 
  Marion Blacker (@Marionblacker1) reported 10 minutes ago

  @HSBC_UK You really are going to the dogs. Recently e have had several problems with our service. This evening I wanted to edit a payee and could not manage the change so thought I’d email securely but oh no that facility has been removed. Use chat! Will look into alternatives

• 
  Simon Stockley (@si78475) reported 11 minutes ago

  @HSBC_UK I'm unable to call internationally and would incur high cost for a delivery issue not my fault.Please provide a secure online way to resolve this.

• 
  Lauren 🦋 (@LaurenRose94_) reported 12 minutes ago

  @HSBC_UK I’ve just tried to update my change of name on the app but it’s saying I can only do this in person. All my local branches have closed down and I’m unable to get to one. What do I do please?

• 
  Owen Richards (@TheGreenG0blin) reported 12 minutes ago

  @HSBC_UK you must have the absolute worst customer service of any bank in the uk!

• 
  White Apathy (@fundcruncher) reported 13 minutes ago

  @HSBC_UK You seem very confused. "Sorry, there was a problem on our end" - YOUR end.

• 
  meham (@mandyhamil99817) reported 14 minutes ago

  @DailyMail Dear god @HSBC_UK is this the type of person you have working for you?