HSBC status: access issues and outage reports

Problems in the last 24 hours in Carnforth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Carnforth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Carnforth, England

Latest outage, problems and issue reports in Carnforth and nearby locations:

• 
  Eddy Bayton (@EddyBayton) reported 2 minutes ago from Lancaster, England

  Problems @hsbc logging in on two separate accounts in the UK "Service is unavailable" . Any reason @HSBC_UK @HSBC ??

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Navarro (@NavarroHPBSurg) reported 10 minutes ago

  @HSBC_UK is there a problem with online business banking? The app is not allowing transfers (which is massively inconvenient). Please advise

• 
  Superficialsupermum (@superficialmum) reported 11 minutes ago

  @HSBC_UK Everyone who switched from Kinetic can now no longer access their account!

• 
  Rupert Wyllie (@CirclingBear) reported 12 minutes ago

  Hey @HSBC_UK & @RevolutApp I found one of your customer's wallet in the street last night, but there's no contact information inside, only your cards. Can you help me reach them to return it?

• 
  Abbie (@Abbielou30) reported 15 minutes ago

  It feels impossible to talk to a human at @HSBC_UK without going into a branch!

• 
  Andouillettefries (@Andouillettefr) reported 16 minutes ago

  traveling , @HSBC_UK decide to lock me out of my online account . I lost my bank card so I can not "block" it and can not clear customer service ( I can not remember how I spent £107 on the 4th of April ) My account may be empty for all I know and I can not do any about it

• 
  Michelle Aldous (@MichelleAldous6) reported 16 minutes ago

  @HSBC_UK nearly 3 wks since my sons loan application- numerous phone calls - spent nearly 7 hours on hold trying to follow up - took 4 calls to get to the real issue - then more calls after that - 4 days post the agreement still no loan papers for him to sign . Appalling

• 
  Jonathan Bromley (@bromleyj) reported 17 minutes ago

  @HSBC_UK Complaint is pointless. I'm just mystified. How can a customer do a large ECHAPS transfer if they can't get to a branch? How can you justify burning 2hrs of a customer's time to do it? Why did I have to wait 15min in branch to see an agent? So many questions, so few answers!

• 
  Toan Hoang (@thoang1000) reported 21 minutes ago

  Looking at the @Cashplus Twitter feed, it appears that I am not the only one struggling with this problem. For context, @HSBC_UK were able to unblocked my personal account immediately using my voice verfication. What stone aged process is at Cashplus is anyone's guess.

• 
  Jasna Meyer (@MeyerJasna) reported 24 minutes ago

  @HSBC_UK have you blocked me? Waiting for my money you stole. 517.16gbp of British Gas refund still not received after 8 days and 5 working days as promised and guaranteed by @HSBC_UK

• 
  Superficialsupermum (@superficialmum) reported 27 minutes ago

  @HSBC_UK Still cannot access my business funds and cannot operate as a business. Back end issue for everyone who switched over from Kinetic (which was all sorted over a week ago) but now cannot access the account.