HSBC

Is HSBC down in Botesdale, Suffolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Botesdale, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Botesdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Botesdale, Suffolk, England 04/28/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Login (15%)

    Login (15%)

  3. Website (15%)

    Website (15%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Botesdale, England

Latest outage, problems and issue reports in Botesdale and nearby locations:

  • GJRedleg JackyG (@GJRedleg) reported from Botesdale, England

    Is there an issue now @HSBC_UK , @HSBC with your servers. Cang pay bills online

  • GJRedleg JackyG (@GJRedleg) reported from Botesdale, England

    Ok @HSBC_UK its official Everything is broken for all of us. Going to explain to peeps I need to pay that I will manage this 'in a bit' 🙄

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MetAncestry Meteoric Ancestry (@MetAncestry) reported

    @HSBC_UK it would be a big help if your call handlers understood English. I wait over 30 mins. How can I help? I would like to know if my account has been closed. Oh, I am sorry about that. What?!!

  • guitardaveg Dave Green (@guitardaveg) reported

    @HSBC_UK Hmm. Same issue if I try to select a company as a payee. I'll try again later...

  • amalcolm14 Andy Malcolm 💙 (@amalcolm14) reported

    @Kathy_CEO_CE @HSBC_UK Sorry you are having this experience, I know @JohnGlenUK has been raising the issues of charity bank accounts with major banks to see some improvements, if you email him he might be able to help somehow.

  • roua12tnt ろうあ/Roua (@roua12tnt) reported

    @HSBC_UK Hi there, I'm now applying to open an account with you, but your identification app has a technical issue and I cannot upload my IDs. I tried several times, but it never worked. What should I do? Will somebody contact me or will my application be resumed? thx

  • HelenLDee Helen Davies 💙 (@HelenLDee) reported

    @HSBC_UK What should a customer do when one of your machines swallowed both a cheque and a paying in slip and then said there was error? This customer (it isn't me) can't get through to the branch and there is no sign of the money.

  • CICADAServices Marie Tucker (@CICADAServices) reported

    @Kathy_CEO_CE @HSBC_UK Oh Kathy, this sounds awful. I hope it gets resolved very very soon. Absolutely right for them to refund the fee & repay any LP fines! Hope you’re okay.

  • MaireadBrodie Mairead (@MaireadBrodie) reported

    @HSBC_UK I'm trying to reset my mobile banking password. The told me to call the number 03456002290 and its an automated service, but I've been on hold for 45 mins!! Can you help?

  • angiecoton Angela Coton (@angiecoton) reported

    @Kathy_CEO_CE @HSBC_UK I had the same experience, over 2 wks no access, given incorrect information & poor service, I was so stressed! Then they closed our local branch & have no cashiers in the branch close to where I live, so to get cash I have to travel 10 miles to a branch that closes at 3.30pm!

  • ItsAllEnerG David Griffiths (@ItsAllEnerG) reported

    @hsbc_uk why is your customer service so bad? Call wait times, withholding our money for 7 weeks, put on incessant hold during calls. Ironically you warn about fraudsters on your recorded messages

  • guitardaveg Dave Green (@guitardaveg) reported

    @HSBC_UK Not having any luck with Confirmation Of Payee (503). Is there a problem with the system?