HSBC status: access issues and outage reports

Problems in the last 24 hours in Botesdale, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Botesdale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Botesdale, England

Latest outage, problems and issue reports in Botesdale and nearby locations:

• 
  JackyG (@GJRedleg) reported 46 minutes ago from Botesdale, England

  Is there an issue now @HSBC_UK , @HSBC with your servers. Cang pay bills online

• 
  JackyG (@GJRedleg) reported 49 minutes ago from Botesdale, England

  Ok @HSBC_UK its official Everything is broken for all of us. Going to explain to peeps I need to pay that I will manage this 'in a bit' 🙄

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ruth Anders (@987Anders) reported 17 minutes ago

  @HSBC_UK please contact me re : poor customer service. Advisors having to " follow the script ", unable to speak on behalf of my 91 year old parent, no knowledge about how the only remaining local branch operates. A frustrating 40 minute call.

• 
  Escapeartiste (@MelliardAmanda) reported 19 minutes ago

  I’m pretty sure none they have dealt with has ever set up a business themselves or put their neck on the line. The service and communication is appalling, everyone hiding behind online communication, @HSBC_UK it is very poor

• 
  Thomas Thorburn (@ThomasThorburn) reported 21 minutes ago

  @HSBC_UK I am a Premier account holder, have had my phone and wallet stolen in Portugal, service offered by Aviva is woeful, unable to get through, told that coverage is actually much lower than advertised, with a month wait. Stranded here for a week more no phone bank cards etc

• 
  Ian (@1an3) reported 21 minutes ago

  @HSBC_UK You misunderstand the issue - am I eligible or not?

• 
  Ritesh Mishra🇮🇳 (@niks_nke) reported 22 minutes ago

  Worst experience with HSBC Bank. @HSBC_IN @HSBC @HSBC_UK Extremely unprofessional handling of customer concerns. Instead of resolving the issue, the team seems to be relying on delaying tactics and providing no meaningful response. Very disappointing. #HSBC #CustomerService

• 
  John Kefas (@kefasjohn) reported 23 minutes ago

  @HSBC_UK And I can't login to my Internet banking cos my device (like calculator) is not working anymore. I contacted you guys via mobile number and complained but I was asked to send some documents for confirmation before they could unfreeze my account which I did... 2

• 
  Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻 (@dawniedavidson) reported 23 minutes ago

  @HSBC_UK at some point banks need to accept that some clients need actual help to set up accounts rather than do a bit, send them away, when client receives emails and no clue what they are supposed to do esp when they are using old mobile devices, no clue how to upload info

• 
  Nicholas Sheehan (@thenicksheehan) reported 23 minutes ago

  @HSBC_UK I am trying to open a business bank account. Your systems are so impenetrable that it is impossible to get anything done. Quite possibly the worst experience I've ever had with banking.

• 
  Nash (@NashNash008) reported 25 minutes ago

  @simplyroch246 @HSBC_UK Look what your age mates are doing. Fix up

• 
  Rosie (@rosieerooo22) reported 25 minutes ago

  Husband opens up a new account with @HSBC_UK.. card arrives HSBC: haha no, we’re going to block your card before you’ve even used it, because of fraudulent activity on an account that hasn’t been used yet.