HSBC

Is HSBC down in Boston, Lincolnshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Boston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Boston, Lincolnshire, England 05/01/2024 17:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (73%)

    Mobile App (73%)

  2. Website (11%)

    Website (11%)

  3. Login (7%)

    Login (7%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • rharrison1971 Robert Harrison (@rharrison1971) reported

    @HSBC_UK why don’t HSBC ask for transaction confirmation via the app !! Rather than make us wait for hours on the phone to contact the fraud department? Also change the message to say over 3h waiting time. I really don’t know how you can operate a bank with such poor service.

  • sanL69389030 sanL (@sanL69389030) reported

    @HSBC_UK Yet again waiting over an hour on the phone just to speak to someone in your Mortgage Department - as an existing customer I find this appalling - get it sorted

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • m8_nvm T (@m8_nvm) reported

    @HSBC_UK I cannot get the HSBC app to work on my Pixel 6 Pro, and no mention of this issue anywhere; any suggestions? I've uninstalled, restarted the phone, force stopped. App opens and then instantly closes.

  • GaryOnCue GaryOnCue (@GaryOnCue) reported

    @HSBC_UK I am trying to get hold of one of your customer service representatives. Requested a call back yesterday and didn't get one, been on hold today for more than an hour and previously had a poor experience on web chat where confirmed actions not actioned. Please help

  • kateannepat Kate Paterson (@kateannepat) reported

    @HSBC_UK Once again let down by HSBC UK causing great mental anguish for my family and unnecessary stress. Complete lack of compassion and understanding from the bank. Final nail in the coffin.

  • poppycrust bo de-reck (@poppycrust) reported

    @HSBC_UK @Chris_Hambridge Same here, I went into the bank withal my I.d explained problem they said HSBC are having problems with online banking and to give it a few days. It's been a few days already!!! So why you not admitting its your glitch HSBC

  • GaryOnCue GaryOnCue (@GaryOnCue) reported

    @HSBC_UK I am trying to get hold of one of your customer service representatives. Requested a call back yesterday and didn't get one, been on hold today for more than an owner and previously had a poor experience on web chat where confirmed were not actioned. Please can you help

  • vanbonnguyen van bon nguyen (@vanbonnguyen) reported

    @HSBC_UK It’s crash in the middle of sign in

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?