Is HSBC down in Bicester, Oxfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bicester, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Bicester, England
Latest outage, problems and issue reports in Bicester and nearby locations:
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Fish
(@thefish73) reported
from
Middleton Cheney, England
@HSBC_UK Given you are one of the largest financial organisations in the world, waiting 25 mins on your “customer care” line is atrocious. No wonder people are flocking to Monzo or Revolut.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Thraxar
(@thraxar) reported
@HSBC_UK Been stuck on hold to you for nearly an hour - Have you considered employing and training more staff to help answer the phones?
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Susi
(@penlodders) reported
Absolutely disgusted with you @HSBC_UK @HSBC What a way to treat a bereaved customer of 40 years. No Manager to speak to and my complaint will take up to 8 weeks to process. I am distraught.
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Rob Foy
(@foyrob) reported
@HSBC_UK Since there is no other way of contacting you, those people cannot get the help afforded to others who do not suffer such disabilities.
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Fiona Hornsby
(@fiho98) reported
The WORST customer service is @HSBC_UK - an hour on the phone and they cut you off.
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Eve Ainsworth
(@EveAinsworth) reported
Another problem with the mortgage situation is that you can no longer speak to your bank! I tried to go to branch @HSBC_UK and was told that they had no one I could speak to. The phones are busy. I don’t want to do this scary stuff online. I want to speak to a human! #mortgages
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Thraxar
(@thraxar) reported
@HSBC_UK 1 hour and 20 minutes it took. You need to hire more staff especially if you’ve implemented a new system with an issue meaning they need to to do double entry of data.
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DavidBowen
(@DavidBowen) reported
@doylie45 @HSBC @HSBC_UK Given up waiting, it's ridiculous. Been with the 30+ years and this is the worst customer experience I have ever had with them
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Adam Hughes
(@ahughes957) reported
@HSBC_UK Stop messing with customers who are unable to install your terrible banking app on their phones. That means allow mobile OTPs and provide new Security Cards and stop pretending you can't do so because of 'technical issues'!
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@jpsyndrome
(@jpsyndrome) reported
@HSBC_UK ring them for fraud/phishing, given the run around for 40 mins then cut off. Your useless, service has got worse with time. #timetolookforanewbank
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TwitOne
(@twitwacivist) reported
@Noisyspace @HSBC_UK A friend is in the same position. She made an appointment at the nearest open branch (was ten mins, now an hour away!) & on arrival was told the person involved was off and there were no other appointments so she could wait “a few hours.” She needs access to her account!!