Is HSBC down in Bicester, Oxfordshire, England?
Problems detected
Users are reporting problems related to: mobile app, login and website.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bicester, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at HSBC
HSBC is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (26%)
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Website (8%)
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Transactions (4%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Bicester, England
Latest outage, problems and issue reports in Bicester and nearby locations:
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Fish
(@thefish73) reported
from
Middleton Cheney, England
@HSBC_UK Given you are one of the largest financial organisations in the world, waiting 25 mins on your “customer care” line is atrocious. No wonder people are flocking to Monzo or Revolut.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Blewett
(@annie_knowsbest) reported
@HSBC_UK I've been banking online with you for years. Have just been locked out for entering 'incorrect' security codes 3 times in a row. But they weren't incorrect - I was really careful to make sure 2nd and 3rd attempts were accurate! Automatd chat responses can't help...
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Clióna Roberts
(@cliocrpr) reported
@mrlacey @HSBC_UK I am experiencing the exact same problem for the last week. Please sort out the app. @HSBC_UK seem to have gone into a slow meltdown this last year.
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Anna
(@AnnaKHB) reported
@JulietClark4 @HSBC_UK I’m so sorry this has happened to you Juliet, HSBC really need to sort themselves out. You shouldn’t be put under this amount of stress by a bank. @MartinSLewis Any thoughts on such awful customer care ?
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Angus Jamieson
(@angusjam) reported
@HSBC_UK Thanks Chris - The one think I couldn't establish online is do I need to make an appointment or not? Calling the branch set me up in a loop as I am not a customer, your bot has no option for child account. HSBC don't make it easy for me to speak with the branch / person.
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Juliet Clark
(@JulietClark4) reported
@AnnaKHB @HSBC_UK @MartinSLewis Thanks Anna, I really want some answers as to how something like this can happen! Bereavement unit are supposed to be contacting me. But no idea when that will be. I have had those joint accounts since 1986 and now I have no access to them. Extraordinary!
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Aaron
(@_aaroncater_) reported
@HSBC_UK is it possible to open a Flexible Saver account over the phone via telephone banking? On your website (screenshot attached) it says you can but a friend of mine tried and said she couldn’t? I am only asking as I am not comfortable using online banking - personal reasons
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Anna
(@AnnaKHB) reported
@JulietClark4 @HSBC_UK @MartinSLewis Exactly the same for me, I asked over & over about the fraud on account & lack of support/advice. Eventually a week later I got a phone call with a reason I couldn’t understand (she even said I know it’s hard 4 you to understand!) & £25 goodwill payment. I’ll be complaining asap
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Stu Meevens
(@MeevensStu) reported
@HSBC_UK hi I’ve been trying for the last two weeks to access/register for mivision for my corporate card and it keeps throwing up already registered. Ask for reminder and it tells me to register, and so the cycle continues, please help, tried phoning but wait times are too long
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Omar Odeh
(@Omar__Odeh) reported
@HSBC_UK hello im not an HSBC customer yet but Im trying to register for the world elite premier card How can I reach out to you? I cant make it to the branch due to your working hrs and your online help tool is useless for non customers Thanks
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Jordan Parkinson
(@jparkinson96) reported
@HSBC_UK Hello. I went in store to update my contact number on my online banking and now it will not let me sign in... This is not acceptable. The women basically told me I'd have to wait at least 5 days for it to update. This is unacceptable. I need to access my account now.