HSBC

Is HSBC down in Bicester, Oxfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bicester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Bicester, Oxfordshire, England 01/21/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Bicester, England

Latest outage, problems and issue reports in Bicester and nearby locations:

  • thefish73 Fish (@thefish73) reported from Middleton Cheney, England

    @HSBC_UK Given you are one of the largest financial organisations in the world, waiting 25 mins on your “customer care” line is atrocious. No wonder people are flocking to Monzo or Revolut.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • jennyeye jenny mccann (@jennyeye) reported

    @HSBC_UK had to hang up after over an hour on hold. I then called back & requested the ring back service. That was over 2 hours ago, still no call despite you stating there is a 20 min wait

  • barleylettings Pete Wyatt (@barleylettings) reported

    @HSBC_UK There has been a payment made from my account that has nothing to do with me. Its fraud or an error. I've been waiting for a call back for 3 hours.

  • SLTjustin Justin Lawson (@SLTjustin) reported

    @HSBC_UK Boring standard reply, at least you reply quicker top a tweet than a phone call. HSBC offers very very poor service.

  • thesommelieruk thesommelier (@thesommelieruk) reported

    @HSBC_UK no the phrase "I don't think I'll be able to get a manager to call you back " doesn't surprise me. At all. Not one little bit. I'm sure you would enjoy speaking, no enjoy listening, to my point of view. But, this is not possible. Amazing customer service.

  • Kaveh32887314 Kaveh (@Kaveh32887314) reported

    @HSBC_UK I need to make an urgent business payment but I keep getting an error message on your business app. I have called & been kept waiting for 2 hours this morning & 1 this afternoon & no reply. Please advise.

  • sjp8sue Sue Powell (@sjp8sue) reported

    @HSBC_UK Hi Mill when I go into setting HSBC there isn’t anything to allow me to turn on camera access. . The HSBC app work fine till I updated then all I get is your logo covering the screen.

  • Bingamin PMo (@Bingamin) reported

    @HSBC_UK Mauro. not looking to verify here, that's all sorted having already called the number due to the BS response i got from the app helpdesk (there are two tweets following the original), just expressing how unimpressed i was with that. online help.

  • NickSoprano88 Nick (@NickSoprano88) reported

    @HSBC_UK I've been trying to get hold of your escalated chargeback team for weeks now but the phone just rings out, can you help please? the standard team offer me blind transfer so at a loss what to do

  • MisSharKiss MisSharKiss 🇪🇺🇬🇧🇪🇺 (@MisSharKiss) reported

    @HSBC_UK I need someone to call me today. I have now spent 3 days in various phone queues only to be hung up on. If you can’t provide decent phone connections to your teams, they should not be working in the cLl centre. 45 min wait to be hung up on is unacceptable!

  • waxwellmilson Max Wilson (@waxwellmilson) reported

    @HSBC_UK I’ve been waiting for 1.40 hours to get hold of your customer service team. You advised 20 mins. I’m only having to call as I still have not received my replacement bank card, which my business runs on, despite asking for a replacement 2 weeks ago. Please sort.