Is HSBC down in Bicester, Oxfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bicester, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (27%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Bicester, England
Latest outage, problems and issue reports in Bicester and nearby locations:
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Fish
(@thefish73) reported
from
Middleton Cheney, England
@HSBC_UK Given you are one of the largest financial organisations in the world, waiting 25 mins on your “customer care” line is atrocious. No wonder people are flocking to Monzo or Revolut.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Seb
(@SailorrSeb) reported
@HSBC_UK it has now been over an hour since I sent a message mid conversation. Your agent clearly decided to finish his shift without resolving my issue. Thank you for confirming its time for me to change banks, absolutely disgusted with the communication received today.
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Junaid
(@LordJunaid1) reported
@HSBC_UK please can you help Me
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Andy
(@rlmn42) reported
@HSBC_UK I mean, it hasn't. the last update to the app was on the 18th July 2022 and the problem still very much exists. I suggest you ask someone in IT to read the app store reviews.
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Davina Rivers
(@DavinaRivers) reported
@HSBC_UK My goodness your customer services are an absolute shambles. My new debit card doesn’t work and I have been passed from pillar to post, cut off to start again. After over 30 years I’m going elsewhere. Appalling. The App is useless too! Weekend and can access any money😡
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Carol Nutkins
(@Caznutcookie) reported
@HSBC_UK when I log into my hsbc app and select Pay and transfer the app just shuts down. Any ideas?
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DangerPlayz
(@DangerPlayz2) reported
@HSBC_UK your probably loosing customers because you are the only bank that doesn’t support iOS 16 beta and any beta every other bank can get there IT team to get it up and running for beta users in less than 24 hours come on HSBC
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the pompey pope
(@thePompeyPope) reported
@HSBC_UK Why? For what reason? I have 2 payees to who I make occasional payments. One already disappeared. By the time I was able to contact them to get their details again it was all but too late to make the payment. This seems like something else to suit HSBC rather than the customer.
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Sam
(@samthorogood1) reported
@HSBC_UK @azrauk Is there anyway I can log on to banking on your website without needing the app? I can’t get access at all to my account now.
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Thomas Irvine
(@Irvine_TE) reported
@HSBC_UK But you still haven’t given me any options beyond ‘sit and wait.’ How am I supposed to access my account today to pay credit card bills? Transfer money? Even to simply check my bank balance? This is the bare minimum service you should be providing
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the pompey pope
(@thePompeyPope) reported
@HSBC_UK how long is the queue for chat? I started a chat at 0755 this morning. I have had 2 semi communications from 2 different agents but then nothing else. Apparently I'm now in a queue again which so far is just shy of 2 hours wait. Is this good customer service?