Is HSBC down in Bicester, Oxfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bicester, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Bicester, England
Latest outage, problems and issue reports in Bicester and nearby locations:
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Fish
(@thefish73) reported
from
Middleton Cheney, England
@HSBC_UK Given you are one of the largest financial organisations in the world, waiting 25 mins on your “customer care” line is atrocious. No wonder people are flocking to Monzo or Revolut.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Woodford
(@Natz119) reported
@HSBC_UK Well after 1.5 hours I have given up, really questioning my move to @HSBC, service is terrible. Even been waiting over an hour for a call back using that service
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Caroline
(@cazuk1976) reported
@HSBC_UK trying to get mobile banking, keeps saying there's an error and try later, been saying it all day, and locked out of online banking as digital something needs activation via the app. Getting super frustrated
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Simon Slater-Thomas
(@SSlaterThomas) reported
Hello @HSBC_UK #HSBC I am unable to use my Business Banking - need to activate card reader. On hold several hours no answer - is your contact centre off line? No reply to DM - please contact me. Very poor service
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Ryan Bevington
(@RyanBevington) reported
@HSBC_UK Emailed 29/10/21 11:49 no response. On hold for another hour and still waiting. Terrible service yet again. Can’t wait for DeFi
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Sarah Smith
(@SarahSm06637354) reported
@HSBC_UK Yes, after an hour(!!!!) on hold I finally got through to get my redemption figures to leave HSBC once and for all. Your processes are awful, and despite me trying to feed this back for the last 4 years, nothing has changed. So bad, you were forced to compensate me with £600!
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Natalie Woodford
(@Natz119) reported
@HSBC_UK does anyone man your phones? Tried got over 3 hours yesterday to get through, let see what today brings! Not a great experience for a new customer!
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Tim Brownson
(@TimBrownson) reported
@MichaelHeppell @HSBC_UK I know they're part of the same but first direct would be a better option. I'm just about to move. Most banks are too stupid to understand how much people value customer service.
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ronhillsalter
(@ronhillsalter) reported
@HSBC_UK Holding on the phone still - when are you going to start treating your customers to a bit of service. Time and time again we have to wait and wait and wait. Been like this for at least three years. When will you sort it?
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Red🌸
(@GillyT20) reported
@HSBC_UK Couldn't give a sht. I'm a white customer; maybe forgwt the woke bandwagon and just do your job.
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Karen Wiliams
(@KarenWilliams66) reported
from
Sydney, State of New South Wales
@HSBC_UK pls could you provide me with the ph no for a non hsbc customer calling from outside of the uk. The one on your website is for existing customers. Ty