HSBC status: access issues and outage reports

Problems in the last 24 hours in Bicester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Bicester, England

Latest outage, problems and issue reports in Bicester and nearby locations:

• 
  Fish (@thefish73) reported 30 minutes ago from Middleton Cheney, England

  @HSBC_UK Given you are one of the largest financial organisations in the world, waiting 25 mins on your “customer care” line is atrocious. No wonder people are flocking to Monzo or Revolut.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  claire maslen (lines) (@Clairelmaslen) reported 10 minutes ago

  He banks with @HSBC_UK. The post office wanted £12.50 to issue an order for him. Which he refused to pay.

• 
  Laura Roberts (@LauraRob1982) reported 18 minutes ago

  @HSBC_UK why can I not set up a new Payee! Error code 503!

• 
  Tom Mellor (@Vintage1951) reported 22 minutes ago

  First overseas trip to Spain with new Global Money card from @HSBC_UK, only to find the card (and its ApplePay version) is rejected at ATMs. After more than an hour. On the phone wrestling with an awful telephone support system in India, I now officially give up. Hopeless!

• 
  Eshaan Akbar’s on tour 2023 - BUY TICKETS (@eshaanakbar) reported 23 minutes ago

  It took 40 minutes to with @HSBC_UK for them to send a new card to my nearest branch cos the replacement card they sent me got lost and now I have no means of payment for at least 5 working days. WTAF!?

• 
  Craig Wilson (@CraigPWilson) reported 24 minutes ago

  @HSBC_UK Hi, I cannot access the Direct Debits/standing orders part of the app, and statements through the app are also not working. I note others mention issues making payments. Do you have a timeline for resolution of the issues with your app?

• 
  Tim T (@timthemonkey81) reported 25 minutes ago

  @HSBC_UK Hi! Are there issues with the banking app today? I can't see the manage bills section & just want to check something has been paid

• 
  Andrea Kuy (@KuyAndrea) reported 27 minutes ago

  @HSBC_UK you kindly closed down my Brownies charity account without notice, sent a cheque for over £1000. Thanks for that of course I can bank a cheque when I have no account to pay it into... I have now been informed I have to write a letter to have said cheque reissued Really!!

• 
  Rachel Morris-McGee (@kidmorris) reported 28 minutes ago

  It appears the @HSBC_UK banking app isn't working properly again today. Can't see direct debits / manage my bills section. I was having issues yesterday as well.

• 
  MissBlueGaming (@MissBlueGaming1) reported 30 minutes ago

  @HSBC_UK They did and your branch have refused them access to their own money. Eventually said they’d made the transfer this afternoon apparently but the other party hasn’t received it! It should of taken no more than 2 hours.

• 
  Marbar40 (@Marbar401) reported 32 minutes ago

  @HSBC_UK can you say when your mobile app will be fixed? I am unable to send a payment and keep getting error code 503.