HSBC status: access issues and outage reports

Problems in the last 24 hours in Bicester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Bicester, England

Latest outage, problems and issue reports in Bicester and nearby locations:

• 
  Fish (@thefish73) reported 24 seconds ago from Middleton Cheney, England

  @HSBC_UK Given you are one of the largest financial organisations in the world, waiting 25 mins on your “customer care” line is atrocious. No wonder people are flocking to Monzo or Revolut.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kaey (@ThatGuyKaey) reported 5 minutes ago

  @Archiemurp @HSBC_UK Oh ****, didn’t know they do this 🫣

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 9 minutes ago

  @HSBC_UK Why oh why when I call your service, first of all your employee can’t even say my surname correctly and they can’t even deal with what I asked for. An absolute total waste of time dealing with offshore employees. Why can’t I speak to somebody from the United Kingdom?

• 
  Jason Roberts (@AdvocateRed7) reported 10 minutes ago

  @HSBC_UK your mobile banking app is not working properly, it lets me scan my thumb to log in and then freezes? I’ve since deleted the app and reinstalled it but it’s still doing it! Also what will you do with pictures of myself and ID I had to provide to set the app back up???

• 
  Lewis George Hayter (@LuigiDelHaytero) reported 13 minutes ago

  @HSBC_UK I found a hsbc cheque on my driveway, I've tried calling the bank its not going through to anyone. Is there anyway you can help me return this cheque to the right person?

• 
  AI Enthusiast (@aici_interiors) reported 14 minutes ago

  @HSBC_UK But I need help and I got none over 4 phone calls, that's how good your Indian call centres are!

• 
  David Corner (@Dave_Corner) reported 16 minutes ago

  @HSBC_UK your app isn't working. Cannot pay in cheques "licence has expired" someone hasnt paid the bill tut tut thats embarrassing for you!

• 
  Olly MacNamee (@ollymacnamee) reported 16 minutes ago

  @HSBC_UK I've cashed in £450 worth of points for Amazon vouchers but not yet received them. Any help?

• 
  Teddy (Theodora) Leppington (@TeddyLeppington) reported 16 minutes ago

  @HSBC_UK Not sure why I'm a customer. Bring back the days of The Midland. Up to 70 days for an ISA transfer in? Nationwide. Mum's done in a day. Money sitting in my last bank's holding account. I'm earning NOTHING! Branch sent a complaint in April. 1 email. We haven't sorted it

• 
  Joachim (@joachimnicolas) reported 20 minutes ago

  Atrocious UX on the @HSBC_UK app. When you log on, you need to enter your DOB. The date widget has 3 spinners, for D/M/Y. BUT! It's set to disallow dates in the future, with each spinner restricted. So, today, 9/4/26, it's impossible to start entering a date like 31/12/80. 🧵1/n

• 
  SP (@upsteve1) reported 24 minutes ago

  After a long run. Today I will be closing my @HSBC_UK account and savings account. The service has massively declined, the customer service agents don’t know how to action requests which has ultimately cost me a vast amount of money over the last few months.