HSBC

Is HSBC down in Bicester, Oxfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bicester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Bicester, Oxfordshire, England 12/05/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Bicester, England

Latest outage, problems and issue reports in Bicester and nearby locations:

  • thefish73 Fish (@thefish73) reported from Middleton Cheney, England

    @HSBC_UK Given you are one of the largest financial organisations in the world, waiting 25 mins on your “customer care” line is atrocious. No wonder people are flocking to Monzo or Revolut.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • missviolethoney Violet Bradley MBE (@missviolethoney) reported

    @santanderukhelp @HSBC_UK so… I withdraw money from a Santander ATM abroad. It doesn’t give me cash but charges me anyway. I call my bank HSBC, they ignore voice recognition, decide I’m not me and also freeze my phone banking. Safeguarding issue. Woman abroad. congratulations.

  • carljcj carl capps-jenner (@carljcj) reported

    @HSBC_UK @StarlingBank just had awful customer service experience from both of this big Uk banks Happy Christmas!!

  • missviolethoney Violet Bradley MBE (@missviolethoney) reported

    @HSBC_UK Please check the phone call I have just made to your customer services! Quite frankly I’m amazed I’m still banking with you. No help!!!!! And actually quite offensive.

  • ZannaW2 Zanna W (@ZannaW2) reported

    @HSBC_UK when are u gonna get the app working???? I need to transfer $’s 4Xmas!!!! 3days!!!!!!

  • EvanEdinger Evan Edinger (@EvanEdinger) reported

    @HSBC_UK Chris there is nothing you can do via social media. A complete overhaul of HSBC's customer service is the only hope but knowing the bank's penchant for cutting corners this is unlikely

  • LilyMae_UK Lily Mae Foundation (@LilyMae_UK) reported

    Disgusted with @HSBC_UK & the inept individuals who oversee their safeguard reviews! Time after time returning their ridiculous form with no help at all! Punishing & threatening account closure for a UK Charity with minimal man power to even deliver their day to day services 😡

  • emw52 Emw52 (@emw52) reported

    @HSBC_UK we have been trying to get a response to a query about a payment since November. We have had our bank send SWIFT investigations, still with no response from HSBC. We have sent emails to the support without response. Who can we escalate this to?

  • Srikant73209964 Srikanth (@Srikant73209964) reported

    @HSBC_UK What is the mail id to contact support team?

  • NotJayNow Jay (@NotJayNow) reported

    @HSBC_UK That isn’t what I asked; if someone without a fixed address doesn’t have internet access or access to a phone could they present at one of your branches and be assisted in making contact with one of your charity partners?

  • scratch_sach sachin (@scratch_sach) reported

    @HSBC_UK my sister was scammed out of a lot of money by a fake HSBC call centre. They also used HSBC phone numbers. Your fraud team are claiming it’s not HSBCs problem but it was conducted by someone claiming to be your organisation. Also no due diligence checks were done.