HSBC down? Current status and problems in Bicester, Oxfordshire, England

Problems in the last 24 hours in Bicester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (56%)
• Login (26%)
• Website (9%)
• Transactions (7%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Bicester, England

Latest outage, problems and issue reports in Bicester and nearby locations:

• 
  Fish (@thefish73) reported 4 minutes ago from Middleton Cheney, England

  @HSBC_UK Given you are one of the largest financial organisations in the world, waiting 25 mins on your “customer care” line is atrocious. No wonder people are flocking to Monzo or Revolut.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shereen Casey (@caseydadada) reported 2 minutes ago

  @HSBC_UK been a customer for over 25 years, called today, first time in a long time as I normally just use my app (on hold for well over 15 mins), asked for advice and was basically told there is no team that can help me?!! Are you not my bank?????

• 
  Amy Williams (@aewilliams87) reported 4 minutes ago

  @HSBC_UK Are there issues with your code generator today? Trying to update my address and I’ve been locked out of my account because your online system won’t recognise the codes from your app. #frustrated

• 
  Ensi (@ncensinc) reported 5 minutes ago

  Hi @HSBC_UK I already have a student account with another bank, but I'd like to switch to HSBC Bank. Could you please help me with that? Thanks.

• 
  Stuart Devons (@stuartdevons) reported 7 minutes ago

  My Kids opened @HSBC_UK accounts 6 weeks ago, since then the customer service has been Awful. They now want to close their accounts (& go elsewhere) but have to do this in person in a branch. Problem is, they are at school 9-4, Mon-Fri. The nearest branch opens 10-4 Mon-Fri!

• 
  Stuart Devons (@stuartdevons) reported 8 minutes ago

  Wow! I just spent over an hour on the phone, on hold for most of it, to @HSBC_UK trying to find out why a Telephone Security Number/pack has not arrived after 14 days only to be told it has not even been dispatched yet! Such poor service for new customers, account is 6 weeks old

• 
  🏳️‍🌈💜 DAZ 💜🏳️‍🌈 (@daz4126) reported 12 minutes ago

  @HSBC_UK I was on the website. The usability is terrible 👋🏼

• 
  RP84 (@rp84) reported 13 minutes ago

  @HSBC_UK I'm having trouble being welcomed as a new mortgage customer as you're refusing to reply to my broker & refusing to talk to me without a sort code/acc num. Completed 3 weeks ago yet have not received anything except false charge 'to be refunded in 24 hours' a week ago.

• 
  James Sangster (@JamesSangster18) reported 13 minutes ago

  @HSBC_UK Hi Stef my problem is : We are trying to get online banking running for my wife . successfully loaded the app on her tablet trying to get.didigital key your end says it will email a code to my email address however it never reaches me

• 
  Scooby Girl (@Scooby_gal) reported 15 minutes ago

  @HSBC_UK how can I provide you with my marriage certificate when your branches don’t accommodate any hours for people who work a 9-5? I had a day off yesterday and visited a branch at 4pm, your staff were too busy to help me, you have no branches open on weekends near Chelsea…

• 
  James Sangster (@JamesSangster18) reported 22 minutes ago

  @HSBC_UK Morning Stef. We live overseas and hoped to resolve this problem using your secure chat facility as opposed to the telephone (very expensive) hence my original question,what has become of the chat service?