HSBC status: access issues and outage reports

Problems in the last 24 hours in Bicester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Bicester, England

Latest outage, problems and issue reports in Bicester and nearby locations:

• 
  Fish (@thefish73) reported 18 minutes ago from Middleton Cheney, England

  @HSBC_UK Given you are one of the largest financial organisations in the world, waiting 25 mins on your “customer care” line is atrocious. No wonder people are flocking to Monzo or Revolut.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tommo 🍻🎸⚽🏏 (@Tom_Read92) reported 24 seconds ago

  @HSBC_UK what options do I have as I'm struggling financially in the next couple of months and I have an ongoing loan, I spoke to someone online and they didn't understand the situation and why I feel so low and the way I do. Can you help me?

• 
  jack (@jackgreggs) reported 2 minutes ago

  Everyday I question why I still bank with @HSBC_UK… support is slow, always get things wrong, fail to understand queries, never seem to speak to each other in different departments, always chasing updates for my own applications… just painful and draining/tiresome dealing with

• 
  Sheen (@GoldenandSheen) reported 2 minutes ago

  @HSBC_UK Extremely concerned, I've been a victim of a scam, you investigated and found evidence of fraud and yet today one of your agents called me and was exceptionally rude. Can someone help please, I'd like to escalate the matter. I've been a customer for years, surprised.

• 
  Jasna Meyer (@MeyerJasna) reported 2 minutes ago

  @HSBC_UK have you blocked me? Waiting for my money you stole. 517.16gbp of British Gas refund still not received after 8 days and 5 working days as promised and guaranteed by @HSBC_UK

• 
  Gooner🇺🇦 (@goonerlgh) reported 4 minutes ago

  @HSBC_UK Thank you for your reply. I've emailed a copy of the Closure request and the details you requested to that email address. HSBC telephone banking will not give me access to anyone because it doesn't recognise my account / Date of Birth 😠. Is there a tel number I can call???

• 
  Daisy Dog (@DaisyDo13132689) reported 6 minutes ago

  @HSBC_UK hi, how do I get to speak to an actual person please, I have been trying but keep getting asked account numbers and password by a computer voice….I just need to speak to a human being, please help

• 
  Swim Sistas (@swimsistas) reported 10 minutes ago

  @HSBC_UK The banking app is not working and that means that also the online banking is also inaccessible. How can we access an account?

• 
  Christine Mcgeorge (@ChristineM5051) reported 10 minutes ago

  @HSBC_UK I've spent three days trying to resolve a problem with HSBC. Perhaps you can help. Online bonus savings account. My understanding is that if I withdraw anything I lose the bonus part of the interest for that month. Is that right

• 
  Marc Jones (@MarcJones_83) reported 12 minutes ago

  @HSBC_UK Wow, over 28 hours to get that reply, I'm in a different country other than the UK, tired the online chat feature through the app, direct message service on twitter and I have tried calling but can't actually get through to a human representative. Absolute shambles of a bank 😡

• 
  Nick Batchelor (@NickB11111) reported 13 minutes ago

  @stokeygurl @firstdirect @HSBC_UK Same here, I can't use sainsburys cash machines. Just been on the chat with them and they denied any issues 🤔