HSBC status: access issues and outage reports

Problems in the last 24 hours in Bicester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Bicester, England

Latest outage, problems and issue reports in Bicester and nearby locations:

• 
  Fish (@thefish73) reported 47 minutes ago from Middleton Cheney, England

  @HSBC_UK Given you are one of the largest financial organisations in the world, waiting 25 mins on your “customer care” line is atrocious. No wonder people are flocking to Monzo or Revolut.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven H (@Sinbad2000) reported 3 minutes ago

  @HSBC_UK why does the chat option give me error 1007 on my app? And why don't I have the option to view statements on my mortgage account?

• 
  John Warren 🇺🇦 (@Sionilo) reported 4 minutes ago

  What a heap of crap @HSBC_UK has become, changing login details on new iPad and it crashed (might be our fault??) but absolutely no help from the ‘Delhi’ 😡 phone line. Now need to go to a branch 30 miles away to sort out. #switchcoming #tamping

• 
  Steve Pratley (@stephenpratley) reported 4 minutes ago

  @johnsw @HSBC_UK On any other platform I can automate chasing payments, onboarding, contract cancellations and a bunch of other stuff based on when payments arrive. Instead I start every day doing things I could have automated for about 20 years. They're like the Shoe Bomber. They never killed anyone but they've taken multiple lifetimes with the minutes they waste for every customer every day. I ought to be able to get it out of Xero but their API won't let me at data I can look at and export from the GUI either.

• 
  Agata Markiewicz (@AgataMarkiewic1) reported 5 minutes ago

  @HSBC_UK what a useless customer service. Online payment declined again when funds account!! Last time I was promised this will never happen again. I spoke to robot where chat was ended without solving issue, chat with human still not resolved, phone call still not resolved!!!

• 
  Jack Harris (@pengTen) reported 11 minutes ago

  @HSBC_UK No service all day. You have closed my business essentially, and I am now at a loss. I will be closing my account on Monday

• 
  waitingforasnowday (@pepsimpmax) reported 11 minutes ago

  @HSBC_UK how ******** am i meant to deposit dollars if the only branch in Scotland with counter service is in Edinburgh? Travel 2hrs on a workday? What about employed people? Why isn’t it working on Saturday?

• 
  Ruth Anders (@987Anders) reported 12 minutes ago

  @HSBC_UK please contact me re : poor customer service. Advisors having to " follow the script ", unable to speak on behalf of my 91 year old parent, no knowledge about how the only remaining local branch operates. A frustrating 40 minute call.

• 
  Agata Markiewicz (@AgataMarkiewic1) reported 13 minutes ago

  @HSBC_UK care to contact me? I was promised to receive a phone call at 9am, looks like customer service is not bothered!! #worstbankever

• 
  Alex (@AlexRM) reported 14 minutes ago from Victoria, England

  @HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?

• 
  DG (@rordowg) reported 17 minutes ago

  @HSBC_UK Having issues sending international payment. Error is GBB-INP-1266 - please can you advise?