HSBC

Is HSBC down in Barry, Vale of Glamorgan, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Barry, Vale of Glamorgan, Wales 12/26/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (23%)

    Website (23%)

  3. Login (14%)

    Login (14%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • GoodyDwr Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

  • iamffion Ffion Angharad 🌻 (@iamffion) reported from Cardiff, Wales

    @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

  • ForensicFRL Forensic Resources Ltd (FRL) (@ForensicFRL) reported from Cardiff, Wales

    @HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • davidcouzens David Couzens (@davidcouzens) reported

    @HSBC_UK you would know if you could be arsed to answer my call. Sort out your staffing issues.

  • StephenEaton9 Stephen Eaton (@StephenEaton9) reported

    @HSBC_UK Your customer service is abysmal if you can actually speak to humans they all tell you something different. They don't do what they promise and you have so many customer complaints that it takes 5 working days for it to be answered.

  • alixm87 alexandra miller (@alixm87) reported

    @HSBC_UK husbands app updated yesterday and since hasn't been able to log on, tried to reset details online. No reset code sent to phone or email...so trying to call you internet banking help number - it's been 40minutes! Terrible service!

  • BrownlowJames James Brownlow (@BrownlowJames) reported

    @HSBC_UK What’s the point in doing fraud checks when the customer service are basically telling me they won’t let me pay our solicitor ?! Absolutely outrageous

  • henryrowling Henry Rowling (@henryrowling) reported

    @saashaN8 @HSBC_UK yikes that's terrible! I hope you get it resolved ok...

  • BobbyOven Bobby Oven (@BobbyOven) reported

    @HSBC_UK your new app update has destroyed my phone. It was working perfectly fine until your new update. Now its blackscreen and a factory reset, which isnt working. The app has cased a fatal error on my S7. I have been wrestling with it for 6 hours now. Absolutely disgusted

  • twavre tom wavre (@twavre) reported

    @HSBC_UK @TatFordy82 Sounds like you're saying it is easier to switch to a different bank than to log back into our existing account. Please create a fix to the existing app so we can just log in as we have been doing previously

  • TanyaMW71 Tanya Manuel-Warner 💙 (@TanyaMW71) reported

    @HSBC_UK Well 4 calls each over 25 minutes. Cut off 3 times no answer. Cannot reset like website says. Update was a waste of time as obviously not tested fully. Am very close to taking my accounts elsewhere. No customer care. Why should I stay with hsbc to be treated abysmally.

  • HelenWilson34 Helen Wilson (@HelenWilson34) reported

    @warnerhotels when the funds will be returned immediately. You won’t action without a letter from @HSBC_UK. So in theory could take me nearly 3 months for refund. Got to love your zero compassion/ consideration for grieving family & insist on adding stress at a truly awful time.

  • M31535663 Marina (@M31535663) reported

    @HSBC_UK i need to make urgent transfer have been waiting an hour on the phone and then spoken to two agents and they transferred me back to the switchboard ???? Appalling customer service. Still unable to do anything