HSBC

Is HSBC down in Barry, Vale of Glamorgan, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Barry, Vale of Glamorgan, Wales 01/26/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • GoodyDwr Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • SandraW17259355 Sandra Wallace (@SandraW17259355) reported

    @HSBC_UK Totally frustrated and angry! Wasted an hour on the phone this morning! 3 different advisors all singing from different song sheets. Issue still not resolved! # Terrible customer service! # disgusted

  • Lovetogoaway Letsflyletsflyaway (@Lovetogoaway) reported

    @HSBC_UK Premier customer. Trying to sort out for internet banking for my 11yo's first account. Absolute nightmare. Your team are incomptent and useless.

  • SandraW17259355 Sandra Wallace (@SandraW17259355) reported

    @HSBC_UK Still not getting any answers. Your customer advisors in India dont seem aware of the services you offer and the ones based in England offer you services then suddenly they apparantly don't exist! Very annoying to your customers #terriblebank#terriblecustomerservice

  • NiallQuinn91 Niall Quinn (@NiallQuinn91) reported

    @HSBC_UK I've managed to get round to calling and now have to wait up to 7 days for a security code to be posted out to pass authentication as I forgot what my card limit was. Horrendous service, and I will be closing my account as soon as I am able.

  • nelthorpe Tom Nelthorpe (@nelthorpe) reported

    @HSBC_UK It's not a business account issue at the moment. It's a personal account issue. Though I may end up making it a business account issue as well.

  • adarkadptdheart A Dark Adapted Heart (@adarkadptdheart) reported

    @HSBC_UK ...All to get a code to access the thing I *do* want, which is to use their online banking site on my desktop computer, not my phone, to check that they've transferred the balance, which was the whole point of setting up the card.

  • ChrisJBeck99 Chris (@ChrisJBeck99) reported

    @HSBC_UK It is currently not possible to set up a standing order from my current account to pay my Council Tax. I have tried this with both the mobile app and website. I can only make a single payment. Problem has been there since Friday, please advise.

  • rchlwrd Rachel Ward (@rchlwrd) reported

    @HSBC_UK How do we get in contact with a real human, not a chatbot or unhelpful 'help' pages? Online access to an account has been revoked and we have a large Nursing Home bill due tomorrow! no amount of 'reset' is working.... HELP

  • bigrup2011 Rupert (@bigrup2011) reported

    @DandG_UK @HSBC_UK I'm trying to register a Sony @PlayStationUK vr2 games console, and considering the global release date for them was the 23rd Feb 2023 I dont think thats the problem. The only criteria ive seen is that time limitation and cost between £50-2000.. Why no cover?

  • TweetZakAttack Zak (@TweetZakAttack) reported

    @HSBC_UK Ridiculous service. What happened to you guys? I can't access my money?