HSBC

Is HSBC down in Barry, Vale of Glamorgan, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Barry, Vale of Glamorgan, Wales 03/02/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (20%)

    Login (20%)

  3. Website (15%)

    Website (15%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

  • GoodyDwr Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JulieHamill Julie Hamill (@JulieHamill) reported

    @HSBC_UK @HSBC no one answering your phones regarding my child’s matured CTF. It’s all a bit messy. This matured in June when she was 18. Why are you not allowing her access or transfer? #HSBC #HSBCCTF #CTF

  • AdFenton Adrian Fenton (@AdFenton) reported

    @HSBC_UK I've been trying to report card issues this eve (not lost/stolen but something else-don't want to explain here) but your eve number did not go through to anyone (either on hold/told to use online chat) online chat didn't work - how am I supposed to address this?

  • LlUNAModule Cortez (@LlUNAModule) reported

    @HSBC_UK Bank account declined. What help would that be then?

  • chrisst37503907 Chris Stewart (@chrisst37503907) reported

    @HSBC_UK “Help” .....That you would leverage & or charge for later.

  • Sonal_techphobe Sonal (@Sonal_techphobe) reported

    @HSBC_UK That hasn’t worked in the past. I got told I had to go to a branch. Went to a branch and surprise, surprise, they said they couldn’t help either. Told me to phone in. No one answered. I really regret going with HSBC. I’d advise anyone else to steer clear. Customer service awful.

  • johnhutchinson8 Hutch (@johnhutchinson8) reported

    @HSBC_UK No because our branch has closed down we’re we live . Not good

  • iammark40 mark40 (@iammark40) reported

    @HSBC_UK How about restoring interest to current accounts? That would help.

  • HemsleyKath Kath Hemsley (@HemsleyKath) reported

    @HSBC_UK Yes but in spite of being a HSBC customer(for over 30 years at the time) they refused to help.

  • zodders zak godfrey (@zodders) reported

    @HSBC_UK Waiting for someone to answer the phone for a service you don't provide online, 52 minutes.. and counting...

  • MollieMthecat 🕊️MollieMtheCat (@MollieMthecat) reported

    @HSBC_UK If you want an honest answer I would believe the bank would try to help by costing me more money.