HSBC

Is HSBC down in Barry, Vale of Glamorgan, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Barry, Vale of Glamorgan, Wales 01/31/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • GoodyDwr Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

  • iamffion Ffion Angharad 🌻 (@iamffion) reported from Cardiff, Wales

    @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

  • CarolineDavies Caroline Davies 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CarolineDavies) reported from Cardiff, Wales

    @ermitjustis @HSBC_UK @firstdirect You’re kidding! All my cards (including HSBC ones) have now changed to this new style. Does that mean I can’t pay in ANY cash? Counter service seems to be a thing of the past.

  • ForensicFRL Forensic Resources Ltd (FRL) (@ForensicFRL) reported from Cardiff, Wales

    @HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MABoulding Matthew Boulding (@MABoulding) reported

    @HSBC_UK my father in laws wallet and cards were handed in to Llandudno branch and they were meant to call him to arrange delivery. Any way you can help

  • Bhaktsmasher1 DontMessWithMe (@Bhaktsmasher1) reported

    @HSBC_UK sort your customer service telephone line,i have called twice this morning and after being on call for 30 minutes it cuts out,so frustrating just wanted to flipping upgrade to premier account. 😡

  • chlobrownn_ Chloe (@chlobrownn_) reported

    @HSBC_UK Why is no one from your customer service team taking any action to resolve serious fraud? Why was someone able to take all of the money from my account with no alerts from you? No texts or phone calls to ask if these transactions are me?

  • chlobrownn_ Chloe (@chlobrownn_) reported

    @HSBC_UK Someone has taken all of my money and all of my savings. No one has been helping me via your customer service. Management are refusing because of issues that have happened due to the incompetence of your staff. Please resolve this.

  • CheethamMJ Matthew J Cheetham (@CheethamMJ) reported

    .@HSBC_UK when I try and register for #paym through Internet Banking the page just hangs with a loading spinner. I've tried this on several devices and different browsers. The same thing happens to my partner's HSBC account too. Is there a problem?

  • Clareylea Clare Lea (@Clareylea) reported

    @HSBC_UK disgusted with the service I’ve received over the last week. So much conflicting advice. No one seems to know what they are doing. Just been on hold (again) for 15 minutes to be cut off by your staff. How do I speak to someone who actually knows what they are doing?

  • sarahnparkin Sarah Parkin (@sarahnparkin) reported

    @Flissish @HSBC_UK I mean, it’s very first world problems isn’t it, I’ll be able to have another day off soon when the banks are open and I can get there before they close at 4:30. 😖

  • SunilMPatel Sunil (@SunilMPatel) reported

    @HSBC_UK It was online banking. After the website upgrade it hasn’t been available. I’ve resolved the issue this evening over the telephone. Thank you

  • chlobrownn_ Chloe (@chlobrownn_) reported

    @HSBC_UK Someone has taken all of my money and all of my savings. No one has been helping me via your customer service. Management are refusing because of issues that’s have happened due to incompetence of your staff. Please resolve this!

  • SmanutdN S. (@SmanutdN) reported

    @HSBC_UK Yes I tried to use the website with my security key. I was blocked, I don't know why! I have to use my app to unlock it.