Is HSBC down in Barry, Vale of Glamorgan, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Barry, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Coville
(@garycoville) reported
@HSBC_UK trying to open bus bank acc - online form fault - agent advised be to raise a complaint before I even become customer - really?
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RP84
(@rp84) reported
@HSBC_UK I'm having trouble being welcomed as a new mortgage customer as you're refusing to reply to my broker & refusing to talk to me without a sort code/acc num. Completed 3 weeks ago yet have not received anything except false charge 'to be refunded in 24 hours' a week ago.
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richard jones
(@rukkajones) reported
@HSBC_UK do you have a customer support email for existing mortgage customers? I’ve been on hold for over an hour for the second day in a row.
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Jess Halloween
(@Jessica64818511) reported
@HSBC_UK can you please provide an email address for a subject access request?
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Camelia Urcan (Deme)
(@dementica) reported
Trying to open a joint bank account with @HSBC_UK while already a customer is a nightmare. Can’t do it online, and branches are moving to digital so they can’t do it either. So do I just… go to another bank while you guys digitalise?
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Jess Halloween
(@Jessica64818511) reported
@HSBC_UK I’ve tried to call but because I’m not a current customer I can’t progress past the first 10 seconds of the call.
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Jo Hanna Pearce
(@jhannapearce) reported
@HSBC_UK I’m a *mortgage* customer. I don’t have online banking. The wait time for mortgage “associates” is 30 minutes or more! I’ve been waiting in branch since 12.30!
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Anna James
(@superteadrinker) reported
@HSBC_UK This is what I would have done if the website hadn't given me the wrong advice.
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Lorraine
(@LKateFoster) reported
Dear @HSBC_UK the upto 20 minute queue time I was advised at the start of my call is currently 1 hour 44 minutes. It is also a call I shouldn't have to be making as I'm trying to speak to someone about an error HSBC have made. What a waste of an afternoon 🙄
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John Maddox
(@jpmaddox17) reported
30 mins and waiting still...I’ve wasted 50 mins trying to speak to an agent when you’ve written to me asking to call you urgently about a fraudulent payment and have now clearly stopped my online banking access! @HSBC_UK any chance of a phone being picked up?