Is HSBC down in Barry, Vale of Glamorgan, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Barry, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (26%)
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Website (10%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Caroline Davies 🏴
(@CarolineDavies) reported
from
Cardiff, Wales
@ermitjustis @HSBC_UK @firstdirect You’re kidding! All my cards (including HSBC ones) have now changed to this new style. Does that mean I can’t pay in ANY cash? Counter service seems to be a thing of the past.
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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lotsofpink
(@lotsofpink) reported
@HSBC_UK I need to ensure my inactive account is closed for a mortgage application. I have no secure key but know my username and security words. Please help?
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Daisydudecker
(@daisydudeck) reported
@HSBC_UK you got any staff working today? I can't wait all day for someone to answer the phone
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James
(@BaghdadCocaCola) reported
from
Sunderland Bridge, England
@HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?
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Helen Costello
(@HelenCostello4) reported
@HSBC_UK why is it taking so long to fix the problems with the App? None of us have a local bank to pop down to. It would be helpful if you were more transparent about what the issue seems to be.
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Ramble
(@technorobbo) reported
@HSBC_UK The point is the branch doesn’t have a counter service at all, making it redundant effectively, had to travel several miles to one that did. It’d be easier if you just shut the counterless branches down so customers don’t waste their time. I’d rather you opened them.
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AP Rhondda
(@ae_parry) reported
Well we know when @HSBC_UK say they will get back as a priority ASAP it will take at least a day to free someone up to respond other than the Twitter fob off people whose only role in life is to get people off twitter rather than fix the bloody problem.
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Vijay
(@Vijay_Rajan1) reported
Horrendous service from @HSBC_UK mentioning they would send a chequebook to me ( I know who uses them but a company has specifically asked for it) it's been 3 days passed their SLA...
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Abbie Ensor
(@AbbieDrama) reported
@HSBC_UK having so many app issues recently with it not opening… help :(
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Ramble
(@technorobbo) reported
@BarclaysUKHelp @HSBC_UK Can’t do, it’s a trustee account and there isn’t online access. FYI - Volunteers tend to only have Saturdays available to come into the branch without needing to take time of work. By not having a counter service I now have to take time of work. Not helpful.
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Sarah
(@Sarah81794915) reported
@HSBC_UK your Richmond branch has removed all counter service but you have more staff?? How can you keep customer loyalty when I now have to travel 1hr and pay for transport just to make a withdrawal above the limit? You should be letting customers know