HSBC

Is HSBC down in Barry, Vale of Glamorgan, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Barry, Vale of Glamorgan, Wales 02/20/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

  • CarolineDavies Caroline Davies 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CarolineDavies) reported from Cardiff, Wales

    @ermitjustis @HSBC_UK @firstdirect You’re kidding! All my cards (including HSBC ones) have now changed to this new style. Does that mean I can’t pay in ANY cash? Counter service seems to be a thing of the past.

  • ForensicFRL Forensic Resources Ltd (FRL) (@ForensicFRL) reported from Cardiff, Wales

    @HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • iamffion Ffion Angharad 🌻 (@iamffion) reported from Cardiff, Wales

    @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

  • GoodyDwr Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • rutheddy90 Ruth Eddy (@rutheddy90) reported

    @HSBC_UK I’ve been advised there are no alternatives other than waiting 4-8 weeks for a response to my complaint that I was told was being investigated on 17th Nov & to wait 10 working days for a response. I’ve asked for my account to be closed & already have a new one with Virgin!

  • AngiePedley Angie Pedley 🧡 (@AngiePedley) reported

    @paullewismoney @HSBC_UK My local branch of HSBC was no help anyway. The answer to my pleas for help were either 'do it online' or 'we don't do this it's HQ'. When they started charging small charities £5 a month I switched to a building society

  • venusonthea4 madeleine s (@venusonthea4) reported

    @HSBC_UK please help. my son has lost his mobile phone with bank card in it. he can't log in to online banking as it requires a digital secure key password generated by the phone he doesn't have. i tried calling but that requires details of the card we don't have. what next?

  • UBSixT Mia Culpa (@UBSixT) reported

    Anyone had dealings with @HSBC_UK... Fecking useless would be my opinion. Bumbling idiots in their so called "customer support" India.

  • n_mcaleavey Natalie McAleavey (@n_mcaleavey) reported

    Hi @HSBC_UK, just wondering if customer service is working today. I am trying to open a new account since a few weeks ago and wanted an update on the application. Thanks!

  • JoaoRazzini Joao Razzini (@JoaoRazzini) reported

    @HSBC_UK I've moved from UK to Brazil and i do not have access to my current account anymore. There is no HSBC branch in Brazil. This is the reason i'm asking an email where i can solve my problem.

  • Attwood7Sarah Sarah Attwood (@Attwood7Sarah) reported

    Not sure how @HSBC_UK could make something so complicated..was on the app and decide I wanted to open a savings account…can’t do this on the app so it directs you to the website. Tried to log on to website with secure code generated and for some reason it doesn’t allow me to do

  • notbeyonddoubt Abid Ghufran (@notbeyonddoubt) reported

    @HSBC_UK I need to understand why my card was blocked/declined. My money and I cannot spend it?? I have DM'ed Nicole and contacted your support but no explanation provided.

  • ChrissieLloyd78 Christina Lloyd (@ChrissieLloyd78) reported

    @HSBC_UK will I be able to access/log into the banking app when abroad? I know some apps won't allow you to use them when not in the UK. Thank you

  • AiDADJokes Aidan (@AiDADJokes) reported

    @HSBC_UK I don't have a business account with you. I actually have one with Monzo as i knew their customer service is higher rated. What's the point in the advanced 'rewards' if no one can tell you how to claim/see them?