HSBC status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, login and website.
Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Barry, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Barry, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at HSBC
HSBC is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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HSBC Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Forensic Resources Ltd (FRL) (@ForensicFRL) reported from Cardiff, Wales@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
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Gudrun Waters 🏴🚲 (@GoodyDwr) reported from Cardiff, Wales@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Ffion Angharad 🌻 (@iamffion) reported from Cardiff, Wales@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
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Ade (@Bubwal) reported from Cardiff, Wales@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Bethan Bonsall (@_BethanB) reported from Cardiff, WalesHi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Iain Webb (@ijwebb123) reported@Whal_bi @HSBC_UK They must be having mobile banking issues my wife’s been on the phone to them for over an hour today
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pradeep dube (@pradeepdube2016) reported@HSBC @HSBC_UK I think with this poor service i have no other than than to switch my hsbc advance account as well to different bank please let me know the switch process.
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Doc_Munchie (@DocMunchie) reported@HSBC_UK I undersatand your is app is broke. Says I will be £11k overdrawn before payday - for two false transactions. Try to generate security code to get onto Internet Banking and blank space appears where code should be. You need to fix this quick!
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miriam david (@miriamd69576855) reported@HSBC_UK @HSBC_UK The latest HSBC UK app is non functioning and closes. The last version malfunctioned and was extremely slow, but at least I could view my accounts, unlike the latest update which renders the app useless.I will have to switch banks in order to do mobile banking!
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miriam david (@miriamd69576855) reported@HSBC_UK @HSBC_UK The latest HSBC UK app is non functioning and closes. The last version malfunctioned and was extremely slow, but at least I could view my accounts, unlike the latest update which renders the app useless.I will have to switch banks in order to do mobile banking!
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vikas tripurneni💙 (@drvikaz) reported@HSBC_UK Dr. Vikas Vijay Tripurneni PostCode RM16 2DN I am told by my mortgage advisor who has applied for me that HSBC has questions regarding my email as I am an existing HSBC customer?
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MrH (@MathsMrH) reported@HSBC_UK I need to pay money into an account. It needs to be done in branch, but it’s never open at a convenient time for working people!
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mary spillane (@spillanemary) reported@HSBC_UK premier customer service? 3 calls for help on a 3 month old credit card dispute (no update) DISCONNECTED 3 Times. A joke😩
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Tammy Sleet (@SleetTammy) reportedI am on hold to @HSBC_UK with a business issue I can’t sort out online. You’ve closed branches and it is still taking more than half an hour to pick up the ‘phone. Why do we accept this atrocious service from our banks?
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Orgogg 🦉 (@orgogg) reported@HSBC_UK Employ some more staff and stop making excuses. You've put the prices for having an account up, taken staff out of branches, don't answer the phone. Your service is appalling.