HSBC status: access issues and outage reports

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

• 
  Ade (@Bubwal) reported 1 minute ago from Cardiff, Wales

  @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

• 
  Caroline Davies 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CarolineDavies) reported 7 minutes ago from Cardiff, Wales

  @ermitjustis @HSBC_UK @firstdirect You’re kidding! All my cards (including HSBC ones) have now changed to this new style. Does that mean I can’t pay in ANY cash? Counter service seems to be a thing of the past.

• 
  Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported 8 minutes ago from Cardiff, Wales

  @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

• 
  Bethan Bonsall (@_BethanB) reported 19 minutes ago from Cardiff, Wales

  Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

• 
  Ffion Angharad 🌻 (@iamffion) reported 21 minutes ago from Cardiff, Wales

  @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

• 
  Forensic Resources Ltd (FRL) (@ForensicFRL) reported 60 minutes ago from Cardiff, Wales

  @HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  joon6553 (@joon6553) reported 6 minutes ago

  @HSBC_UK Hi, I'm trying to log in to my account, but the verification code is being sent to my old UK phone number which I no longer use. I am currently in South Korea and need to update it to my Korean phone number. Could you please advise how I can resolve this? Thanks!

• 
  DG (@rordowg) reported 8 minutes ago

  @HSBC_UK Having issues sending international payment. Error is GBB-INP-1266 - please can you advise?

• 
  @BigBaggie20AM3D (@BigBaggie20AM3D) reported 9 minutes ago

  @CleansedTweets @HSBC_UK What happened to your money in the account? How do you access it now to move it to a new bank?

• 
  Ian (@Jd95975184) reported 12 minutes ago

  @HSBC_UK new customer and trying to activate my card but having a nightmare, wont accept photo i.d, only 2 hsbc banks near one is 4.5ml other is 12 miles away, and both are Temporarily closed

• 
  Melanie Owen (@MelanieOwen66) reported 13 minutes ago

  @HSBC_UK having real problems logging onto app on my new phone.

• 
  Stevie (@StevieeeWx) reported 14 minutes ago

  @Peter_Croden @HSBC_UK I am mate yes. Unreal. Not been able to access business funds since yesterday!!!

• 
  waitingforasnowday (@pepsimpmax) reported 16 minutes ago

  @HSBC_UK how ******** am i meant to deposit dollars if the only branch in Scotland with counter service is in Edinburgh? Travel 2hrs on a workday? What about employed people? Why isn’t it working on Saturday?

• 
  Simon Stockley (@si78475) reported 19 minutes ago

  @HSBC_UK Thanks for responding. Im unable to send a DM messages not working on my account. Could you advise an alternative way to contact you without calling?

• 
  Godir (@Godir2016871) reported 19 minutes ago

  @DudejaRuchee @HSBC_UK Please leave this people Or you will be scammed by this people that scammed me yesterday 🥹😢 with your right information @Reactivation_Service on telegram Can help you regain access back to your account as he did for me

• 
  My Question Is? (@MyQuestionIs2) reported 26 minutes ago

  @HSBC_UK I’ve been trying to pay a cheque in using the App. It is giving me an error message saying try again later. How long do you expect this problem to last.