HSBC

Is HSBC down in Barry, Vale of Glamorgan, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Barry, Vale of Glamorgan, Wales 02/01/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • GoodyDwr Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

  • ForensicFRL Forensic Resources Ltd (FRL) (@ForensicFRL) reported from Cardiff, Wales

    @HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • CarolineDavies Caroline Davies 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CarolineDavies) reported from Cardiff, Wales

    @ermitjustis @HSBC_UK @firstdirect You’re kidding! All my cards (including HSBC ones) have now changed to this new style. Does that mean I can’t pay in ANY cash? Counter service seems to be a thing of the past.

  • iamffion Ffion Angharad 🌻 (@iamffion) reported from Cardiff, Wales

    @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • kinandcountry kinandcountry (@kinandcountry) reported

    @HSBC_UK @ChangePlease Perhaps when you money launder, try using some of those illicit funds to help people...

  • SameerA93013774 Sameer Arif (@SameerA93013774) reported

    What information do you want? This is the worst service ever! @HSBC_UK would have done this in seconds. Should have never even considered @transferwise @Wise

  • tesh316 Tesh (@tesh316) reported

    @HSBC_UK is there an issue with the app on the iPad. Updated the iOS on Friday and the app hasn’t loaded/worked since.

  • tinaadams86 @tinaadams (@tinaadams86) reported

    @HSBC_UK is the mobile app not working for sending money? Says to check back in a few minutes but nothing has been transferred. Thanks

  • MaryPurves Mary Purves (@MaryPurves) reported

    @HSBC_UK I keep getting message that server is unavailable on iPad?

  • StefanDrewe Stefan Drew (@StefanDrewe) reported from Sidmouth, England

    @HSBC_UK @britishinventor We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.

  • RussellDanny Danny Russell (@RussellDanny) reported

    @HSBC_UK I cannot get to Kingston. Went into Lloyds but they were unable to help me given that I am not a customer there. Will this "internal decision" be sorted in the next couple of days??

  • george_yarrow George Yarrow (@george_yarrow) reported

    4. @HSBC_UK effectively seized control of significant funds (working capital) and of the means of doing business (money transmission), for no good reason. HMRC mentioned above because the first transaction blocked concerned a regular, monthly PAYE/NI payment.

  • StefanDrewe Stefan Drew (@StefanDrewe) reported from Sidmouth, England

    @HSBC_UK have both a complaints team & escalated complaints team. But after a week neither have contacted my wife after she phoned 3x & #hsbc social media team say they can’t arrange calls for security reasons. What an abdication of responsibility for customer care.

  • HarleyTales Lightning Services (@HarleyTales) reported

    action that cannot be seen as anything but vindictive with intent of damaging a family business & finances at the same time. @HSBC_UK DM 24x7 Help Desk No response 4 days. Business Banking Contact point. No response 4 Days. Formal Complaint. No response yet - 4 of 5 days to go.