HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Barry, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Barry, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Forensic Resources Ltd (FRL) (@ForensicFRL) reported from Cardiff, Wales@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
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Ade (@Bubwal) reported from Cardiff, Wales@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Bethan Bonsall (@_BethanB) reported from Cardiff, WalesHi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Gudrun Waters 🏴🚲 (@GoodyDwr) reported from Cardiff, Wales@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Ffion Angharad 🌻 (@iamffion) reported from Cardiff, Wales@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
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Caroline Davies 🏴 (@CarolineDavies) reported from Cardiff, Wales@ermitjustis @HSBC_UK @firstdirect You’re kidding! All my cards (including HSBC ones) have now changed to this new style. Does that mean I can’t pay in ANY cash? Counter service seems to be a thing of the past.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Melissa Chester (@AhsUBCunyRccc) reported@dawniedavidson @HSBC_UK We had that here at the bank I work in-changed software, causing customers to have to learn new online banking, statements, etc. It caused some chaos for sure, esp for our older friends, but a little good customer service does wonders. #proudofmybank
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Nicholas Sheehan (@thenicksheehan) reported@HSBC_UK But your agents on the phone cannot help people with online applications. They say that themselves. You really need to work on your new customer journey as right now .. I can't see why anyone would want to struggle with it and become a customer.
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John Kefas (@kefasjohn) reported@HSBC_UK And I can't login to my Internet banking cos my device (like calculator) is not working anymore. I contacted you guys via mobile number and complained but I was asked to send some documents for confirmation before they could unfreeze my account which I did... 2
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Steve Pratley (@stephenpratley) reported@johnsw @HSBC_UK On any other platform I can automate chasing payments, onboarding, contract cancellations and a bunch of other stuff based on when payments arrive. Instead I start every day doing things I could have automated for about 20 years. They're like the Shoe Bomber. They never killed anyone but they've taken multiple lifetimes with the minutes they waste for every customer every day. I ought to be able to get it out of Xero but their API won't let me at data I can look at and export from the GUI either.
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White Apathy (@fundcruncher) reported@HSBC_UK Your telephone help is also crap.
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Tim Huckle (@timhuckle) reported@kyle213187 @HSBC_UK Also. Seems to be a glitch.
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Em JR (@Rrrrr_EJ) reported@HSBC_UK are there technical issues with your app, this morning. Very strange details being shown when I log on.
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Dan (@pizzaboy) reported@pmcniffe @HSBC_UK I just went to a brand and they said it was an IT issue and it’s chill My concern is why haven’t they sent a new email telling everyone this rather than having thousands of customers sweating…
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hezron941 (@hezron941) reported@HSBC_UK @uk_task_ I have learned yesterday HSBC or the CEO don't care about customers. I lost my mother whish I am still feeling the pain. I have problems putting my mother to rest. No compassion to help me. When asked the service representative if he's laughing at he continued the cold play book
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Elizabeth Hume (@ElizabethHume) reported@NaomiLWood @HSBC_UK That is so annoying. Had a similar problem recently.The frustration is so real and practically physical as one gets more and more stressed. Good luck.