HSBC

Is HSBC down in Barry, Vale of Glamorgan, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Barry, Vale of Glamorgan, Wales 02/18/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (17%)

    Login (17%)

  3. Website (15%)

    Website (15%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • ForensicFRL Forensic Resources Ltd (FRL) (@ForensicFRL) reported from Cardiff, Wales

    @HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen

  • iamffion Ffion Angharad 🌻 (@iamffion) reported from Cardiff, Wales

    @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

  • GoodyDwr Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • chocolaty_clare Clare (@chocolaty_clare) reported

    @InnocentGoddess @HSBC_UK I switch my WiFi off and it worked for me. Known broadband issue with sky apparently…

  • QueenSaf34 M2M Stan ❤️ (@QueenSaf34) reported

    @HSBC_UK I can’t access online banking and I desperately need to check my balance I don’t have telephone banking at the moment

  • rachelplr Rachel Pillar (@rachelplr) reported

    @HSBC_UK your customer support is rubbish , on old for 25 mins and then phoneline went dead , no response from Twitter messaging #poorcustomerservice #HSBC #timetomoveon

  • InnocentGoddess Kay Quist (@InnocentGoddess) reported

    @HSBC_UK Not been able to access online banking since 7pm yesterday. It states I have no Internet when I do. What is the problem?

  • m8dave55 dave(m8dave) (@m8dave55) reported

    @HSBC_UK It's working now

  • tearose68 Rosie 🌹 (@tearose68) reported

    @HSBC_UK I have telephoned and been told there is an issue with iOS 12 on iPhones. Apparently your engineers are working on a new version of the banks app. I have uninstalled and reinstalled the app and am now waiting a couple of days while it get sorted.

  • sharoncole30315 Sharon Cole (@sharoncole30315) reported

    @HSBC_UK if I paid for a service with HSBC’s card and the service was not delivered is there a way I can get my money back please?

  • chatteris18 🌹𝓟𝓪𝓽9 🌹🌷🌸🌺🌼 (@chatteris18) reported

    @HSBC_UK App still not working it’s been a week now 😡

  • Jenny_Lupton Jenny Lupton (@Jenny_Lupton) reported

    @HSBC_UK I redid my business banking details yesterday and still can't get online - THREE hours this morning trying to contact you, and the phone call cut off.... thinking you need the banking #ombudsman to take a look at this - I've lost four working hours in total inc yesterday

  • aleksiniemela Aleksi Niemela (@aleksiniemela) reported

    @HSBC_UK have you given up providing online and mobile banking services for iPhone 6 users? Seems so. New version of app does not work and no news whether the issue will ever be sorted.