HSBC

Is HSBC down in Barry, Vale of Glamorgan, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Barry, Vale of Glamorgan, Wales 01/11/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (19%)

    Website (19%)

  3. Login (17%)

    Login (17%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • iamffion Ffion Angharad 🌻 (@iamffion) reported from Cardiff, Wales

    @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • CarolineDavies Caroline Davies 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CarolineDavies) reported from Cardiff, Wales

    @ermitjustis @HSBC_UK @firstdirect You’re kidding! All my cards (including HSBC ones) have now changed to this new style. Does that mean I can’t pay in ANY cash? Counter service seems to be a thing of the past.

  • ForensicFRL Forensic Resources Ltd (FRL) (@ForensicFRL) reported from Cardiff, Wales

    @HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen

  • GoodyDwr Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mummalarosa Mama La Rosa (@mummalarosa) reported

    @HSBC_UK telephone banking is so poor, 3 customer reps have put the phone down on me. If they cannot answer questions you need to train them rather than ending the call. As a company this is clearly a fault in training, & you clearly have a vacancy because the current setup is..

  • Smickleberry Rick (@Smickleberry) reported

    @HSBC_UK so do you support garmin pay? Information I am finding is misleading

  • adam_michael365 Michael Adams (@adam_michael365) reported

    @HSBC_UK it's VERY disappointing to read you're closing the Brighouse branch. Especially when reading the report it's says 39% can't access banking any other way and 22% have needs, that you'll have to address. That's about half your customers. Surely that's enough to stay open?

  • lrob79 lisa robson (@lrob79) reported

    @HSBC_UK I was served today in branch by a very competent member of the team so don’t need any further help. My complaint was that you are closing a branch that is very well used and no further branch for a 9 mile radius. Many of the customers are older and struggle to use online banking.

  • Stickings90 Graeme Stickings (@Stickings90) reported

    @santanderukhelp Your site classes what happened as ATM disputes: non-dispense and partial dispense. It just told me to contact you. Do I have to speak to the @HSBC_UK branch first?

  • kasia774 kasia77 (@kasia774) reported

    What an awful service from @HSBC_UK went to the branch in December with my daughter to open a bank account for her….Spent an hour signing all forms for them to tell me now that they can’t find the paperwork!!!

  • Yvan_sol Yvan Bomolo (@Yvan_sol) reported

    @jennsun I’ve had a nice experience with @HSBC_UK live support on the app. They told me take care, it felt human at the time

  • JigGeog MsL. (@JigGeog) reported

    @HSBC_UK how many fraudulent transactions involve criminals paying off a persons credit card? You've stopped mine twice for this in one week alone so I assume it is a real "problem"?

  • coolbrisco Brisco Chandra (@coolbrisco) reported

    @HSBC_UK We got a letter from u that visit any branch n provide address proof Ur own letter was not honoured at ur branch n Hv been told that this letter is not valid start the process all over again R u guys not sure about ur procedures. Is this for real. R u guys customer centric😡😡😡

  • 03RB Raj Bhagwati (@03RB) reported

    @HSBC_UK Hi Alison, it's not a system glitch but HSBC is simply blocking my money to be transferred. Can you please get one of the manages to look into this and call me. Thanks