HSBC status: access issues and outage reports

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

• 
  Ade (@Bubwal) reported 9 minutes ago from Cardiff, Wales

  @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

• 
  Caroline Davies 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CarolineDavies) reported 12 minutes ago from Cardiff, Wales

  @ermitjustis @HSBC_UK @firstdirect You’re kidding! All my cards (including HSBC ones) have now changed to this new style. Does that mean I can’t pay in ANY cash? Counter service seems to be a thing of the past.

• 
  Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported 30 minutes ago from Cardiff, Wales

  @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

• 
  Forensic Resources Ltd (FRL) (@ForensicFRL) reported 39 minutes ago from Cardiff, Wales

  @HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen

• 
  Ffion Angharad 🌻 (@iamffion) reported 45 minutes ago from Cardiff, Wales

  @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

• 
  Bethan Bonsall (@_BethanB) reported 46 minutes ago from Cardiff, Wales

  Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christian Lam (@ChristianL94056) reported 4 minutes ago

  @HSBC_UK @CleansedTweets NO DMs this is to be resolved on X, and customer waives confidentiality

• 
  prem sai charan (@premsaicharan) reported 4 minutes ago

  @HSBC_UK please traine ur employess on the customer service putting people who cant understand english language and he just blocking bank account it doesnt make sense they dont even know reson of calling they just block my bank account ? Is it way of sense u shame on banking.

• 
  Andrew Hill (@AndrewRHill7) reported 4 minutes ago

  @HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?

• 
  John Kefas (@kefasjohn) reported 12 minutes ago

  @HSBC_UK I stopped calling after you guys kept saying you're working on it yet nothing changed.

• 
  White Apathy (@fundcruncher) reported 13 minutes ago

  @HSBC_UK Please fix your android app - this is not helpful: Chat with us Something went wrong Sorry, there was a problem on our end (Code: 1007)

• 
  Teds (@Tedtalks13) reported 13 minutes ago

  @HSBC_UK @WalsallCouncil Especially the one out of gethins gym that was chirping Liz truss… I didn’t say that… I also didn’t say anything about carbon coding on his Nelly comment. Community isn’t my thing yet I’ve wrote and won multi million pound contracts in my 20s some folk talk ******* **** a lot

• 
  Dan (@dmk_dann) reported 13 minutes ago

  @financialombuds @HSBC_UK have held my funds two months now claiming my account is under review i cannot access my salary yet i provided all details required kindly assist

• 
  Matt (@mattyblinkster) reported 13 minutes ago

  @upsteve1 @HSBC_UK Look At my post I have had the same issue! Shocking the way @hsbc are now wasn’t like that when I started banking with them many years ago!

• 
  Mark (@MorganMF9867) reported 14 minutes ago

  @HSBC_UK @thandiwntsgmail Interestingly,you blocked my telephone banking access on 30th March. You didn't notify me, I found out on the 17th April. Asked on the call to reset it,told it wasn't possible over the phone. That was a barefaced lie. Been told by your complaints team that it is possible. Lies!!

• 
  Jamie Williams (@AstroJamie_) reported 18 minutes ago

  @HSBC @HSBC_UK please can I speak to your customer service about a switch offer?