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HSBC

HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Barry, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

  • CarolineDavies
    Caroline Davies 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CarolineDavies) reported from Cardiff, Wales

    @ermitjustis @HSBC_UK @firstdirect You’re kidding! All my cards (including HSBC ones) have now changed to this new style. Does that mean I can’t pay in ANY cash? Counter service seems to be a thing of the past.

  • ForensicFRL
    Forensic Resources Ltd (FRL) (@ForensicFRL) reported from Cardiff, Wales

    @HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen

  • _BethanB
    Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • GoodyDwr
    Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

  • iamffion
    Ffion Angharad 🌻 (@iamffion) reported from Cardiff, Wales

    @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • burgesst
    burgesst 🗿🪣 (@burgesst) reported

    @HSBC_UK Well my mum went into a branch to ask for help, and I have to say they went above and beyond to sort her out. Thanks very much to all involved.

  • alymacmillan
    Alasdair MacMillan (@alymacmillan) reported

    @HSBC_UK hi, how do I log in to hsbc when I’ve lost my phone and have no access to the number or app?

  • premsaicharan
    prem sai charan (@premsaicharan) reported

    @HSBC_UK please traine ur employess on the customer service putting people who cant understand english language and he just blocking bank account it doesnt make sense they dont even know reson of calling they just block my bank account ? Is it way of sense u shame on banking.

  • rifaterdemsahin
    Rifat Erdem Sahin (@rifaterdemsahin) reported

    @HSBC_UK @NatWest_Help is there a forex financial service? if so which currencies are listed?

  • BerniKennedy
    Bernardine Kennedy (Maxwell) (@BerniKennedy) reported

    @HSBC_UK helping an elderly disabled neighbour report debit card hacking to your fraud line yesterday am was impossible. Guy on phone was useless. Then I took neighbour into his branch and guy there was fantastic. But if I hadn’t been around to take him? Shameful.

  • awenaio
    Awenaio (@awenaio) reported

    @HSBC_UK HSBC has locked my account. Their customer services will not put me through to an agent. Their chat is incapable of helping with the problem. It means I have no access to my account, either online or by app. This can only be fraud. You cannot report fraud because the customer services number will not put you through to an agent. This is disgraceful.

  • MZH23
    Zooby (@MZH23) reported

    @AmazonHelp @HSBC_UK cannot make any purchases now on amazon with hsbc card. HSBC say its vendor issue. Amazon say its bank issue. What a joke. Never had this problem into now. Guess I gotta join for another bank.

  • SimonLaskey
    Simon Laskey (@SimonLaskey) reported

    @andyward1964 @HSBC_UK Same issue.

  • MelanieOwen66
    Melanie Owen (@MelanieOwen66) reported

    @HSBC_UK having real problems logging onto app on my new phone.

  • kefasjohn
    John Kefas (@kefasjohn) reported

    @HSBC_UK And I can't login to my Internet banking cos my device (like calculator) is not working anymore. I contacted you guys via mobile number and complained but I was asked to send some documents for confirmation before they could unfreeze my account which I did... 2