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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 57% Mobile App (57%)
  • 26% Login (26%)
  • 9% Website (9%)
  • 7% Transactions (7%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • _BethanB
    Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

  • iamffion
    Ffion Angharad 🌻 (@iamffion) reported from Cardiff, Wales

    @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

  • GoodyDwr
    Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Phoenixrahman
    Phoenix Rahman (@Phoenixrahman) reported

    @HSBC_UK @HSBC_UK I would like to log a formal complaint. How do I go about doing this, as the response you’ve provided is not satisfactory and no apologies has been given for the stress your bank has provided. I am not even your customer. Can’t imagine how you do treat your customers.

  • SamuelCise
    Samuel Cise (@SamuelCise) reported

    40 minutes in the phone to the fraud team at @HSBC_UK for them to release a payment. 35 of those minutes were on hold. Awful service

  • krossmorgan_
    HELP RECOVERY CENTRE (@krossmorgan_) reported

    @flikQ @HSBC_UK Kindly Send me a private message to help retrieve your hacked /Suspended/Deactivated/Ban/ Account, Recovery Process

  • MaryJoBenton3
    Mary🐝Benton (aka Granny Weatherwax) (@MaryJoBenton3) reported

    @sueellen305 @HSBC_UK Appalling 'service'. Banks treat their customers quite dreadfully.

  • davidjbrockway
    David Brockway (@davidjbrockway) reported

    @HSBC_UK if you block Cryptocurrency why did you allow a payment of £550 to Binance?

  • PinnerStevens
    Benjamin Stevens Pinner (@PinnerStevens) reported

    @HSBC_UK is there a problem with Apple Pay? I have money in my account but last few transactions haven’t been authorised

  • jimmymasinclair
    Jimmy Sinclair (@jimmymasinclair) reported

    @TimesMoney @davidbyers26 @HSBC_UK trying to make the bad customer service and poor anti-fraud checks more public?

  • flikQ
    Gavin Weeks (@flikQ) reported

    @HSBC_UK When are you planning on releasing a crash fix for you iOS app to support iOS 15? As a developer I am always on latest software but am locked out of my HSBC account.

  • cliveholf
    Clive Holford (@cliveholf) reported

    @HSBC_UK @Stonewallhousin So, if they were 95% straight, they would not receive any help?!?!

  • ClareBeamond
    Clare Beamond 🎥🎬 (@ClareBeamond) reported

    @HSBC_UK Yes I have read that first link but I still have questions.the second link is for expat customers which i am not yet so they can’t help either. I would like to make an appointment please