HSBC down? Current status and problems in Barry, Vale of Glamorgan, Wales

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (57%)
• Login (27%)
• Website (9%)
• Transactions (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

• 
  Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported 1 minute ago from Cardiff, Wales

  @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

• 
  Caroline Davies 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CarolineDavies) reported 7 minutes ago from Cardiff, Wales

  @ermitjustis @HSBC_UK @firstdirect You’re kidding! All my cards (including HSBC ones) have now changed to this new style. Does that mean I can’t pay in ANY cash? Counter service seems to be a thing of the past.

• 
  Bethan Bonsall (@_BethanB) reported 17 minutes ago from Cardiff, Wales

  Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

• 
  Forensic Resources Ltd (FRL) (@ForensicFRL) reported 28 minutes ago from Cardiff, Wales

  @HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen

• 
  Ade (@Bubwal) reported 55 minutes ago from Cardiff, Wales

  @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

• 
  Ffion Angharad 🌻 (@iamffion) reported 57 minutes ago from Cardiff, Wales

  @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  EMMA🐈‍⬛STOTHARD (@emstoth) reported 2 minutes ago from Durham, England

  @HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.

• 
  mike o. (@mikee_oxlongg) reported 4 minutes ago

  @HSBC_UK hi, i am having issues accessing my account today. can you message me?

• 
  Lucyphonic (@mistress_lu) reported 6 minutes ago

  @HSBC_UK How and when will I find out when there is a fix for the Digital Secure Key app which was broken by the Android 11 update on my Nokia? I have no way to log onto mobile banking to check my account, it is really inconvenient. I really hope it's not just a problem for me.

• 
  Maria Korkou (@KorkyMaria) reported 8 minutes ago

  @HSBC_UK Hi - just wanted to know what is happening with your call centre. Appalling customer service, cannot get anything actioned, refused to be put through to a manager to make a complaint, made to wait on line for no reason. Explanation please

• 
  Jill (@Jill64420898) reported 10 minutes ago

  @HSBC_UK HSBC ‘s lack of support for victims is scandalous. Communication with customers is not fit for purpose and customers cannot tell if they are dealing with HSBC or a scam. A voluntary code for supporting victims is not worth the paper it is written on. It’s false advertising.

• 
  Elana (@elanabinysh) reported 13 minutes ago

  @HSBC_UK I was on hold for two hours last night and was just hung up on this morning. I really need to get through to someone. This is appalling service, would not advise anyone getting an account with them.

• 
  Yorkist (@york_shopper) reported 13 minutes ago

  @HSBC_UK good grief HSBC - why can't your messaging service from within online banking cope with punctuation like full stops and exclamation marks?!?! What is this, 1986?!

• 
  Francesca Quine (@FQuine) reported 15 minutes ago

  @HSBC_UK Have followed all instructions but website won’t allow me to raise dispute keeps saying to ring and lines have been busy since yesterday! This is just not good enough.

• 
  Nursev Morris (@MorrisNursev) reported 18 minutes ago

  @HSBC_UK You’re not dealing with it, that’s the problem

• 
  Barney (@TheImmenseBooth) reported 19 minutes ago

  My bank won’t stop sending me letters about how I need to do some ****... I’m not interested! Take a ******* hint @HSBC_UK