HSBC status: access issues and outage reports

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

• 
  Ade (@Bubwal) reported 10 minutes ago from Cardiff, Wales

  @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

• 
  Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported 13 minutes ago from Cardiff, Wales

  @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

• 
  Bethan Bonsall (@_BethanB) reported 13 minutes ago from Cardiff, Wales

  Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

• 
  Ffion Angharad 🌻 (@iamffion) reported 27 minutes ago from Cardiff, Wales

  @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

• 
  Forensic Resources Ltd (FRL) (@ForensicFRL) reported 50 minutes ago from Cardiff, Wales

  @HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen

• 
  Caroline Davies 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CarolineDavies) reported 53 minutes ago from Cardiff, Wales

  @ermitjustis @HSBC_UK @firstdirect You’re kidding! All my cards (including HSBC ones) have now changed to this new style. Does that mean I can’t pay in ANY cash? Counter service seems to be a thing of the past.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kyle (@kyle213187) reported 10 minutes ago

  @HSBC_UK Hello! I’ve woken up to over 25 emails saying your HSBC card has been registered for Apple Pay. This wasn’t me…. Is it a glitch or something or is someone actually trying to use my account

• 
  Rosie (@rosieerooo22) reported 11 minutes ago

  Husband opens up a new account with @HSBC_UK.. card arrives HSBC: haha no, we’re going to block your card before you’ve even used it, because of fraudulent activity on an account that hasn’t been used yet.

• 
  TS (@PZR311067) reported 11 minutes ago

  @HSBC_UK @rosieerooo22 Same with us, a/c upgrade on joint account, did 5 Hard searches each on our credit file because you upgraded to wrong account, and to fix it you did more, complaints team a joke, now with FOS to sort as in one go you have destroyed a perfect credit rating.

• 
  Laurelin (@SnufflebeanYarn) reported 11 minutes ago

  @ricci_kitchen @HSBC_UK I had the same email - I wonder if it’s a glitch.

• 
  Ritesh Mishra🇮🇳 (@niks_nke) reported 12 minutes ago

  Worst experience with HSBC Bank. @HSBC_IN @HSBC @HSBC_UK Extremely unprofessional handling of customer concerns. Instead of resolving the issue, the team seems to be relying on delaying tactics and providing no meaningful response. Very disappointing. #HSBC #CustomerService

• 
  SuperStar (@kevensantos118) reported 16 minutes ago

  @HSBC_UK please improve your contact services and problem solving effectiveness.

• 
  Andrew Hill (@AndrewRHill7) reported 17 minutes ago

  @HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?

• 
  Manda 🇵🇸 🍀 (@mandacfc) reported 25 minutes ago

  @HSBC_UK I am not willing to respond privately. I have wasted a month of my life trying to get help from you. I am in process of removing every client from your business. It is shocking the service I have received

• 
  waitingforasnowday (@pepsimpmax) reported 26 minutes ago

  @HSBC_UK how ******** am i meant to deposit dollars if the only branch in Scotland with counter service is in Edinburgh? Travel 2hrs on a workday? What about employed people? Why isn’t it working on Saturday?

• 
  Sir FAFO (@TheDevilsDev) reported 28 minutes ago

  @HSBC @HSBC_UK at it again, just had a cancelled subscription taken from my "frozen/locked" card. Absolute piece of **** of a bank, and support even said they weren't authorised.