Is HSBC down in Barry, Vale of Glamorgan, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Barry, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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siosis
(@Siosis418) reported
@HSBC_UK fraud team gives wrong information, keeps cards blocked, customers are calling them over and over for bad service! Card still blocked!! Pragati, wrong advice twice, has now told me to drive 3.5 hours to hsbc branch because cannot unblock over the phone!?!
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Gil Winfield
(@GillWinfield) reported
@HSBC_UK Thank you for your response, albeit I have no faith in your service at all.
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Puja Kanji
(@KanjiPuja) reported
@HSBC_UK inexplicably appalled at resolution times at HSBC. You made an error on my credit card account from which you debited monies instead of crediting. I, the customer noticed and raised this in October. It is now March and it is STILL not resolved.
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paul
(@paul31531645) reported
@HSBC_UK I came here to rant… didn’t expect any help. Never got it from your customer services, so certainly didn’t expect it here. I won’t change my mind. After 30 years of banking with you, I feel free of the headaches already! #hsbcuk sucks!
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Mike Danford
(@m_danford) reported
@HSBC_UK Email sent - I expect a direct call within 12 hours with a resolution to this critical issue.
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Paul Upham
(@Notjustanyuser) reported
@HSBC_UK I just experienced a three hours wait to even speak to anyone at your bank . As a ten year business customer I would like to know how much I am valued. Your service is the worse I ha e ever experienced in many many years.
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Dave Norcott
(@davenorcott) reported
@Kyles_83 @HSBC_UK Found this whilst googling the same problem - they're still horseshit. Same issue with firstdirect sorted in 2 minutes
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Mark Tunnell
(@MarkTunnell) reported
The customer service I’ve received at work over the past 4 days from @HSBC_UK has been woeful.
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James Tewes
(@James_Tewes) reported
@HSBC_UK Can HSBC explain why as a premier customer all my calls are being directed offshore with people that fail to clearly understand English and cannot answer a simple question because it is not on their crib sheet?? To add insult having to wait 45min for this nonsense..
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Puja Kanji
(@KanjiPuja) reported
@HSBC_UK you don't receive acknowledgement of complaints until a week later after calling HSBC and speaking to a wave of agents; I've spent countless hours on the phone . Can someone please get back to me and resolve the issue. To others- please don't bank woth these people