HSBC

Is HSBC down in Barry, Vale of Glamorgan, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Barry, Vale of Glamorgan, Wales 12/08/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • iamffion Ffion Angharad 🌻 (@iamffion) reported from Cardiff, Wales

    @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

  • GoodyDwr Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

  • CarolineDavies Caroline Davies 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CarolineDavies) reported from Cardiff, Wales

    @ermitjustis @HSBC_UK @firstdirect You’re kidding! All my cards (including HSBC ones) have now changed to this new style. Does that mean I can’t pay in ANY cash? Counter service seems to be a thing of the past.

  • ForensicFRL Forensic Resources Ltd (FRL) (@ForensicFRL) reported from Cardiff, Wales

    @HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • cdumontwrangle Charlie (@cdumontwrangle) reported

    @ShappiKhorsandi @HSBC_UK Nationwide and the co-op are meant to be the most customer friendly

  • RoseyEll Rosey Just Wants To Walk Home At Night (@RoseyEll) reported

    @ShappiKhorsandi @HSBC_UK They are the worst. Left me with no access to money in Colombia despite having local branches there. They wouldn't speak to me.

  • glossyprince No, I'm Michael Lynch #***** #FBPE #Rejoin (@glossyprince) reported

    @ShappiKhorsandi @HSBC_UK All have their problems. First direct great but hopeless on mortgage applications. Starling great but keep charging french petrol station bills 2x. Nationwide great but mislaid house sale proceeds, ouch. Etc. Like prescription drugs, don't choose the drug, choose the side effect

  • freesaxon T S (@freesaxon) reported

    @HSBC_UK @SEAresource But Grandma you always wanted to leave us money, if you don't give your grandchildren some the government will have it all. You are signing yourself into a care home, as you are 101, we said we would care for you, but the HSBC are working for the government

  • alondonexile Kathy Alldridge (@alondonexile) reported

    @ShappiKhorsandi @HSBC_UK The best is First Direct or it used to be for customer service and high savings interest rates BUT I am loyal to the Coop for their ethical banking practices, and good customer service !

  • NikTheGeek G7IZR Ⓐ ⛧ (@NikTheGeek) reported

    Hello @HSBC_UK how long does a non-customer have to wait on hold before they get answered? 20 mins so far. I just want to make an appointment to go to local branch. I could be a lottery winner depositing millions for all you know! I am if it helps you answer quicker...

  • EthanKenyonTat1 Ethan Kenyon-Tate (@EthanKenyonTat1) reported

    @ShappiKhorsandi @HSBC_UK Been with First Direct since 2001 and have never had a problem with them.

  • SeanConnick10 Sean Connick (@SeanConnick10) reported

    @HSBC_UK Thanks will seen DM now . It is more the fact that their seems to be no urgency in resolving my issue

  • Arun_techie Arun Prasath (@Arun_techie) reported

    @HSBC_UK My online transactions with HSBC UK are getting declined for past 1 week. Though there's no issue in card transactions or accessing online banking, not sure why only online transactions get declined. Can you pls chk? Full name: Arun Prasath Tamilsevan Postcode: GU1 4QJ

  • freesaxon T S (@freesaxon) reported

    @HSBC_UK I have never known any Bank that does you a favour. They charge you huge fees when borrowing and low a.p.r when saving. To get a smarmy email saying they they care and want to help is like a pig going to the butcher for help with their trotters. Also I ain't Black