HSBC down? Current status and problems in Barry, Vale of Glamorgan, Wales

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (56%)
• Login (27%)
• Website (9%)
• Transactions (5%)
• Withdrawals (2%)

Community Discussion

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HSBC Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

• 
  Bethan Bonsall (@_BethanB) reported 15 minutes ago from Cardiff, Wales

  Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

• 
  Ade (@Bubwal) reported 19 minutes ago from Cardiff, Wales

  @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

• 
  Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported 48 minutes ago from Cardiff, Wales

  @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  raj ****** (@DingleRaj) reported 4 minutes ago

  HSBC locked my mum’s bank account two years ago and I now have problems paying care home fees despite having POA. They don’t want to fix it despite somebody called Debbie Price phoning me. Try getting hold of someone is impossible . HSBC are callous and immoral @HSBC_UK

• 
  Alex (@_DaG_Ali) reported 7 minutes ago

  @HSBC_UK Does anyone ever answer the phones? Been trying to fix a problem since I opened my business account almost a month ago....

• 
  Simon Barnard (@SimonDBarnard) reported 9 minutes ago

  @HSBC @HSBC_UK . Just the most woeful customer service I think I have ever experienced. 45 minutes to process a £60 credit into a current account by card. Mind-blowing bad UX. P.s, your contact number is listed as spam on new Samsung phones.

• 
  victorenz (@victorenz5) reported 13 minutes ago

  @AmazonUK @HSBC_UK please help me to find the money that is with either Amazon or HSBC (compliant ref 21100743). HSBC have said they do t have the money. Amazon say the refund ref no shows HSBC accepted the money. #help #xmas

• 
  claire (@CLRWARE2013) reported 13 minutes ago

  Second time I’ve had long waits at @HSBC_UK HSBC customer helpline. 40 mins and still holding. At least they keep telling me How Important I am.

• 
  intolerant_goth (@GothIntolerant) reported 14 minutes ago

  @pcardno @HSBC_UK Pretty bad of @HSBC_UK (1) not to include a Red Flag Warning banner above the Amount field declaring the change; and (2) not understand your Twitter description of the issue and reply to you!; (3) at least pass the issue onto their IT dept.

• 
  brad2010 (@brad20102) reported 15 minutes ago

  @HSBC_UK I can’t seem to make payments in my business account. It’s saying “no eligable accounts” is this a known problem? Cannot get through on the phone lines at all. Been trying all day.

• 
  Nichole Morris (@Bizandshosha) reported 15 minutes ago

  @HSBC_UK trying to get through to safeguarding team via phone and live chat for days now. Hours on hold and live chat keeps throwing me out of the queue. Mother in law can't access her pension, account blocked. How can I sort if I can't get through?! Living abroad so no branches

• 
  Mas Patel (@maspatel01) reported 19 minutes ago

  On hold for 1 hour now, waiting for @HSBCUKBusiness @HSBC_UK to answer their phone. How are they allowed to provide such a poor level of customer service @financialombuds - yet regularly post record profits for their shareholders?

• 
  Mas Patel (@maspatel01) reported 24 minutes ago

  Also been waiting for their online 'chat' facility to answer and which keeps timing out and sending me to the back of the queue. So essentially I can't talk to anyone. What a shambles of a service from @HSBC_UK.