Is HSBC down in Barry, Vale of Glamorgan, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Barry, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Clare
(@ClrBlwrs) reported
Can anyone recommend a user-friendly online bank account? Im really struggling with @HSBC_uk since they changed the login, too many passwords and codes to remember. I have quite bad cognitive problems and keep getting locked out.
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Diane Frachon
(@DFrachon) reported
@HSBC_UK, called you twice today, to hear how my 4 weeks old claim for fraudulent transactions is progressing. Have been waiting >20' each time, to then talk to 4 different people, and: phone is put down on me. How does this make me feel? Not very good. Would like a call back pls
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Vijay Lingagiri
(@vijay_lingagiri) reported
@HSBC_UK I have made credit card payment on May 1 & May 3 for same bill because of alert. I have reached support chat 3 times and I’m not getting help on this. Can you guys be responsible to resolve the issue ?
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Helen Gredal 💙
(@helengredal) reported
@HSBC_UK sadly, can’t recommend your current switch deal. You’ve completed the transfer but not sent my telephone banking ID and I can’t access my account online without it. Refusing to expedite and saying I will have to wait another fortnight - not great customer service
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Akerov
(@Akerov1) reported
@HSBC_UK Apparently your payment systems are down for an hour or is this another lie
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Moofs
(@angrymoofs) reported
@HSBC_UK I have the conversation recorded and happy to share when necessary but essentially let’s say a property is valued at £600k and HSBC are owed £250k the lady told me it would be sold for £250k. She works in your mortgage & financial support team 👍🏻
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Eva Ernstzen
(@EvaaaGrace) reported
@HSBC_UK I have been waiting for a call back from a specialist team member for going on 3 weeks, I was advised it would be within 2 working days. You're customer service is appalling
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Vijay Lingagiri
(@vijay_lingagiri) reported
@HSBC_UK I have made excess payment my credit card bill. I’m getting no help from bank support chat app. Can someone help to fix the issue ?
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Yogesh Mishra
(@YogeshMail) reported
@HSBC_UK My credit card is not working for contactless. What happen all of sudden. How to know? Who can help me? I need on call supoort.
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Ian Stafford 💙
(@IanStaffs) reported
Had someone from @HSBC_UK call me at 8.30 this morning talking to me about my credit rating because a payment was one day late after their branch failed to complete the paperwork. Good work guys. And great customer relations.