HSBC

Is HSBC down in Barry, Vale of Glamorgan, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Barry, Vale of Glamorgan, Wales 03/02/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (18%)

    Login (18%)

  3. Website (14%)

    Website (14%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • GoodyDwr Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MirrorMirrorB Mirror Mirror Beauty (@MirrorMirrorB) reported

    @HSBC_UK I can't log in to the Kinetic app, says it needs an update when it's already updated. Tried uninstalling and reinstalling, didn't work. My device is fully up to date. Was working yesterday, please help!

  • fakeye100 markymark (@fakeye100) reported

    @HSBC_UK I have started the process of withdrawing all my money, an extremely large amount from HSBC & transferring it to Barclays, due to their appalling customer service. Premium customers mean nothing to HSBC. They are now ignoring my tweets as they are useless. Julie?

  • 180113thomas Thomas Wensley (@180113thomas) reported

    @HSBC_UK Hi there, my hsbc app keeps crashing and I can’t even reach the login screen before it crashes is there an issue with the app?

  • alhan Alhan Gençay (@alhan) reported

    WHAT ******** IT'S MY MONEY LET ME ******* SPEND IT WTAFFFFFFFFF @HSBC_UK

  • FrankTietze Dr Frank Tietze 🇺🇦 (@FrankTietze) reported

    Brilliant service @HSBC_UK. Sending a customer from the chat in the app after a 10min wait to telephone banking waiting for another 30min, only to then be send to the branch where I get told that there is an appointment slot in 1.5h.

  • AndyTheTallGuy Andy Watson (@AndyTheTallGuy) reported

    @marclequime @HSBC_UK It’s beta software. You were all told not to put it on main units, nothing you relied upon for daily life or work. Yet still people moan about apps not working on Beta software. I mean, you weren’t silly enough to put in on your main device were you?!?

  • fakeye100 markymark (@fakeye100) reported

    @HSBC_UK Received a call from Sarah in Marlowe. Total waste of time call. No help, no solution, trying to make excuses, instead of trying to find a solution. Amateur useless customer service again. I am withdrawing all my money & transferring it to Barclays. Appalling again HSBC

  • BriddickMandy Mandy Briddick (@BriddickMandy) reported

    @MirrorMirrorB @HSBC_UK I'm having the exact same problem. Been on hold with them for 30 mins so far

  • heyalxblk Alex Black (@heyalxblk) reported

    @HSBC_UK I work in software engineering. I know how to test for issues and defects. This is what I used macOS Version 12.2.1 (Build 21D62) 12.2.1 x86_64. Tested yesterday evening and at time stamp I recontacted this morning.

  • WNiknaks Nicky (@WNiknaks) reported

    @HSBC_UK Waited ages to speak to someone about my son’s mobile app only to be told that he’ll have to wait 5 to 7 days before he can get back on it, just because his mobile number wasn’t registered! Can’t get online either-not great service!