HSBC down? Current status and problems in Barry, Vale of Glamorgan, Wales

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (57%)
• Login (28%)
• Website (7%)
• Transactions (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

• 
  Ade (@Bubwal) reported 5 minutes ago from Cardiff, Wales

  @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

• 
  Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported 25 minutes ago from Cardiff, Wales

  @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

• 
  Ffion Angharad 🌻 (@iamffion) reported 25 minutes ago from Cardiff, Wales

  @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

• 
  Forensic Resources Ltd (FRL) (@ForensicFRL) reported 25 minutes ago from Cardiff, Wales

  @HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen

• 
  Caroline Davies 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CarolineDavies) reported 39 minutes ago from Cardiff, Wales

  @ermitjustis @HSBC_UK @firstdirect You’re kidding! All my cards (including HSBC ones) have now changed to this new style. Does that mean I can’t pay in ANY cash? Counter service seems to be a thing of the past.

• 
  Bethan Bonsall (@_BethanB) reported 53 minutes ago from Cardiff, Wales

  Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Barnett (@Mark010177) reported 5 minutes ago

  @HSBC_UK @SylviaR66233305 Are you aware of an issue with the app today? It doesn’t even open ?

• 
  Abi Beadle (@abimac84) reported 6 minutes ago

  Worst customer service I’ve had in years. Completely unhelpful plus security to get to talk to anyone on the phone is absolutely insanely frustrating.There’s security and then over the top.@HSBC_UK as soon as I eventually get my replacement card I’m transferring.

• 
  H N (@hhn_88_888) reported 9 minutes ago

  @HSBC_UK Hi HSBC UK, I am a premier customer unable to access the HSBC UK app on my Pixel 6. App showing "not compatible" in play store. Please help

• 
  alberth (@albertmgnsh) reported 12 minutes ago

  @HSBC_UK And you think j didnt try the web? The link you probided ended up with a need to put a secure ID, which must be taken from the app, which i cant access at all bcs im locked. Maks sense?

• 
  Foot Logic Tadcaster (@FootLogic) reported 16 minutes ago

  @HSBC_UK my mother would like to close her ISA,open a current account to pay direct debits.I have spoken to customer services who inform me I can’t make an appointment at branch,she told me to do it on line but I can’t as she doesn’t have an email address what do we do ?

• 
  H N (@hhn_88_888) reported 18 minutes ago

  @Gooner725 @HSBC_UK Same issue. It is truly abhorrent that nothing had been done. Very frustrating

• 
  Danny Norey (@DNorey) reported 19 minutes ago

  Hi @HSBC_UK my banking app isn’t working on my phone any idea why? Thanks.

• 
  H N (@hhn_88_888) reported 19 minutes ago

  @darraclough @HSBC_UK Still no date of fix from HSBC

• 
  Jo Dreamweaver (@Dreammeditation) reported 19 minutes ago

  @HSBC_UK I am currently speaking to customer service! My email is valid and my mobile number is valid but no one is helping!

• 
  Jimmy (@JMalkino) reported 20 minutes ago

  @HSBC_UK @aakash_khan Pixel 6 has been out for weeks now. Not being able to access your banking app for this entire time is pretty ridiculous really. Not something you expect from a bank the size of HSBC.