HSBC

Is HSBC down in Axminster, Devon, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Axminster, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Axminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Axminster, Devon, England 03/11/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Axminster, England

Latest outage, problems and issue reports in Axminster and nearby locations:

  • StefanDrewe Stefan Drew (@StefanDrewe) reported from Sidmouth, England

    @rhodmartin @HSBC_UK We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.

  • StefanDrewe Stefan Drew (@StefanDrewe) reported from Sidmouth, England

    @HSBC_UK @britishinventor We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.

  • StefanDrewe Stefan Drew (@StefanDrewe) reported from Sidmouth, England

    @HSBC_UK have both a complaints team & escalated complaints team. But after a week neither have contacted my wife after she phoned 3x & #hsbc social media team say they can’t arrange calls for security reasons. What an abdication of responsibility for customer care.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Steve_P50 Steve Prowse (@Steve_P50) reported

    @HSBC_UK I could get a degree from the Open University faster than I am able to talk to someone in my local branch on the phone. Really terrible service.

  • AmeliaD28511995 Amelia Dawson (@AmeliaD28511995) reported

    @HSBC_UK I already have a HSBC current account and am trying to upgrade this to a student account. I am trying to apply online but haven’t been asked any of my current account details and so am not sure how this will work ? Please can you help !! Could be website error?

  • MollyKendrick01 mol (@MollyKendrick01) reported

    @HSBC_UK I was on the phone to one of your agents and after being on hold for 30 mins, the call was cut out from the other end. Please help

  • LaycockGail Gail (@LaycockGail) reported

    @HSBC_UK that’s right lure me in with a switching bonus, switch my account, close my account, and leave me with no online or app access to my account - disgusted

  • HannyLou85 Hannah Wicks (@HannyLou85) reported

    @HSBC_UK when will the app be supported by iOS 16 as the app currently isn’t working which means I can’t do any online banking and it’s very annoying!

  • You_grackle Caro (@You_grackle) reported

    @HSBC_UK new customer and have received my credit card but not my agreement. Spoke with someone last week and was asked to call but I can’t get through as I don’t have information required to get me connected to an advisor. Can someone help please?

  • jameshaville James Haville (@jameshaville) reported

    @HSBC_UK is there any eta on your iOS 16 compatibility? Both the business and personal banking apps crash on launch. They are the only apps on my phone that are not working.

  • mazzi38 Mollymoo (@mazzi38) reported

    @HSBC_UK is your mobile banking app not working ?? Says it’s not since this morning. Anyone else having this issue ?

  • ProtectPatient5 ProtectPatients (@ProtectPatient5) reported

    @mazzi38 @HSBC_UK Having issues using website on PC and cash points out of order! Received a message saying they would call me in an hour. Nothing!

  • FUNEXSVFX1 F U N E X S V F X (@FUNEXSVFX1) reported

    @HSBC_UK So being a premier customer with 100k in the bank gets you through to non English speaking people who are badly trained and when eventually you do get through to somone in the UK they tell you to call back becuase "THEY" are having issues ! 1hr on the phone, got nowhere!