HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Sidmouth, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Sidmouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sidmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Sidmouth, England
Latest outage, problems and issue reports in Sidmouth and nearby locations:
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Stefan Drew (@StefanDrewe) reported from Sidmouth, England@HSBC_UK have both a complaints team & escalated complaints team. But after a week neither have contacted my wife after she phoned 3x & #hsbc social media team say they can’t arrange calls for security reasons. What an abdication of responsibility for customer care.
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Stefan Drew (@StefanDrewe) reported from Sidmouth, England@HSBC_UK @britishinventor We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
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Aagam (@aagam_jhaveri) reported from Exeter District, EnglandBanks like @HSBC_UK are complete ****! They hold on to your money even after it has been canceled from the end recipient and won’t give that money back to you for days and just keep them in pending compared to banks like @monzo or @RevolutApp who would return the money very quick
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Craig from Devon (@CB_cycles) reported from Ottery St. Mary, EnglandCan I just say @HSBC_UK your banking app is brilliant, for viewing statements, bills and payments it's spot on. But your online banking is utter shite! I know security needs to be tight but honestly getting launch codes from NATO would be easier than your login process! 😳
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Stefan Drew (@StefanDrewe) reported from Sidmouth, England@rhodmartin @HSBC_UK We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Retchless 🖇 (@fordkashot) reported@HSBC_UK good afternoon, I was given incorrect information when speaking to a representative in the chat now section of the app. How do I contact customer services to report this ?
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:) (@mightselldrugs) reported@kyle213187 @HSBC_UK I think it's a glitch
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Nigredo🇸🇬 (@NeroSiegfried) reportedBeen trying to call your customer care line but none of them are going through @HSBC_UK
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Dan (@pizzaboy) reported@pmcniffe @HSBC_UK I just went to a brand and they said it was an IT issue and it’s chill My concern is why haven’t they sent a new email telling everyone this rather than having thousands of customers sweating…
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KarenHunter (@KarenHunter1990) reported@pompeyhedge @HSBC_UK That sounds like a you problem.
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Novel Idea (@ideas_novel) reported@HSBC_UK No warning at all — tried to sign in & my acnt was suddenly suspended & with Account Review Team. Phone banking says I'm now "unverified" so can't discuss it. Forced to travel 25 to branch. 0 communication. Avoid banking with #AvoidHSBC
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Simon Stockley (@si78475) reported@HSBC_UK Hi, I havent received my debit card sent to Thailand and your chat/messaging isnt working error 1007. Please help arrange a replacement without calling.
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Owen Richards (@TheGreenG0blin) reported@HSBC_UK you must have the absolute worst customer service of any bank in the uk!
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Dungeons And Joypads (@DungeonsJoypads) reported@HSBC_UK HSBC asking me to click links sent to me by email is exactly why we are in this mess. I dont click links sent to me by email. If this is the official twitter account, why cant you afford to pay for a check mark? Because virtuous rainbow flags and middle fingers to Elon Musk are more important than protecting your own online identity? How very noble. Absolutely dog **** bank.
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Mark (@MorganMF9867) reported@simonhall1974 @HSBC_UK I had the same issue. A tweet remains unanswered and the promised call back within 5 working days is now 7 days and counting.