Is HSBC down in Sidmouth, Devon, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sidmouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sidmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Sidmouth, England
Latest outage, problems and issue reports in Sidmouth and nearby locations:
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Craig from Devon
(@CB_cycles) reported
from
Ottery St. Mary, England
Can I just say @HSBC_UK your banking app is brilliant, for viewing statements, bills and payments it's spot on. But your online banking is utter shite! I know security needs to be tight but honestly getting launch codes from NATO would be easier than your login process! 😳
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@HSBC_UK @britishinventor We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@rhodmartin @HSBC_UK We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@HSBC_UK have both a complaints team & escalated complaints team. But after a week neither have contacted my wife after she phoned 3x & #hsbc social media team say they can’t arrange calls for security reasons. What an abdication of responsibility for customer care.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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el Tav
(@elTav) reported
@HSBC_UK it's impossible to get a phone call answered by your business banking helpdesk. What's going on? I can't do any banking. I'm thinking I should just change banks.
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Godfrey Blatcher
(@gb2cv) reported
@HSBC_UK My issue is resolved but the service is awful
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Kelly-Marie Williams
(@MrsWills_KMT) reported
@HSBC_UK It’s way too often. I’ve been a customer for 15 years now and I’m fed up!
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Steven Anderson
(@stevenanderson_) reported
@HSBC_UK @LorryLocket No it's isn't working. Just tried. It's OK I've not got anything better to do than wait for HSBC to figure it out.
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Suzanne Cox
(@SC080808) reported
@HSBC_UK Has it gone down again?
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gill pea
(@gillpea) reported
@HSBC_UK Hi, I got a text telling me there was an issue with the submitted ID (but not what the problem was), then an email welcoming me to the new account. How do I know if the new account is set up or not?
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Helen Battelley
(@HBattelley) reported
If you business bank with @HSBC_UK consider changing as they are utterly useless! Customer service are utterly incompetent .. can anyone recommend a good business bank?? #hsbc #Banking
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David Karlin
(@davidkarlin) reported
@HSBC_UK You’re missing the point. I know all this information. However, the RIB is a handy document which A French customer can send to me *without* sending me a whole statement with a load of data they wouldn’t want me to see, but is still an official bank document
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Paul Upham
(@Notjustanyuser) reported
@HSBC_UK After 10 years I had to make the trade off between staying and leaving today . You are making the decision for me . You have no accessible customer service team that allows the customer any voice in a reasonable time . The only alternative is to take my business elsewhere.
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Colette B
(@Lollinski) reported
I've been with @HSBC_UK since I was 18 . . . that's 24 years. I'm done. I can't access my app because it stopped working and they told me to reinstall it - but you can't log in to the app or online banking without a security code created on the sodding app.