HSBC status: access issues and outage reports

Problems in the last 24 hours in Sidmouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sidmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Sidmouth, England

Latest outage, problems and issue reports in Sidmouth and nearby locations:

• 
  Aagam (@aagam_jhaveri) reported 10 minutes ago from Exeter District, England

  Banks like @HSBC_UK are complete ****! They hold on to your money even after it has been canceled from the end recipient and won’t give that money back to you for days and just keep them in pending compared to banks like @monzo or @RevolutApp who would return the money very quick

• 
  Craig from Devon (@CB_cycles) reported 15 minutes ago from Ottery St. Mary, England

  Can I just say @HSBC_UK your banking app is brilliant, for viewing statements, bills and payments it's spot on. But your online banking is utter shite! I know security needs to be tight but honestly getting launch codes from NATO would be easier than your login process! 😳

• 
  Stefan Drew (@StefanDrewe) reported 28 minutes ago from Sidmouth, England

  @rhodmartin @HSBC_UK We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.

• 
  Stefan Drew (@StefanDrewe) reported 32 minutes ago from Sidmouth, England

  @HSBC_UK @britishinventor We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.

• 
  Stefan Drew (@StefanDrewe) reported 36 minutes ago from Sidmouth, England

  @HSBC_UK have both a complaints team & escalated complaints team. But after a week neither have contacted my wife after she phoned 3x & #hsbc social media team say they can’t arrange calls for security reasons. What an abdication of responsibility for customer care.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KDL (@lawry_kevin) reported 1 minute ago

  @HSBC_UK Been a customer over 50 years got scammed byca rouge trader police I evolved Trading standards gitca crime number Phoned my bank up to stop one of the payments They said no and told me why didn't research the trader Not happy very poor service

• 
  Manda 🇵🇸 🍀 (@mandacfc) reported 1 minute ago

  @HSBC_UK Did you seriously ask me to message me privately so you could tell me in private you can’t help? Are you serious?

• 
  Sarah Jones (@jonesy_sa) reported 2 minutes ago

  @pjn151 @HSBC @HSBC_UK I’ve had a community account with Lloyds before so hoping they can help.

• 
  Phil Bird (@PhilBird19) reported 2 minutes ago

  @Rantsofus1 @HSBC_UK @PostOffice I tried Nationwide and they offered to swap or deposit into an account for me, just a bit confused as to why HSBC or the Post Office couldn’t also provide this service?

• 
  Rachel Gooden (@rachgooden) reported 3 minutes ago

  @HSBC_UK need help with a mortgage account number .. pls can someone DM me

• 
  Peter Croden (@Peter_Croden) reported 3 minutes ago

  @StevieeeWx @HSBC_UK If you are pushing customers down a certain route to open a new account you make sure it’s right ffs

• 
  Awenaio (@awenaio) reported 5 minutes ago

  @HSBC_UK Your customer services number has been hacked. It is asking for details no bank would. I want you to sort this out now.

• 
  hezron941 (@hezron941) reported 7 minutes ago

  @HSBC_UK @uk_task_ I have learned yesterday HSBC or the CEO don't care about customers. I lost my mother whish I am still feeling the pain. I have problems putting my mother to rest. No compassion to help me. When asked the service representative if he's laughing at he continued the cold play book

• 
  Teds (@Tedtalks13) reported 9 minutes ago

  @HSBC_UK @WalsallCouncil Whenever your board is ready and want to actually get answer with out gaps you have my number and if I hadn’t of wiped bottoms on the energy legals via foi you would of been in **** of tax payers money

• 
  Tony McFarlane (@TonyMcFarlane2) reported 10 minutes ago

  @HSBC_UK why is it so difficult to set up a standing order? Can’t do it on app, can’t get into online banking, virtual assistant no help, found round in circles