Is HSBC down in Sidmouth, Devon, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Sidmouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sidmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (70%)
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Website (17%)
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Login (4%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Sidmouth, England
Latest outage, problems and issue reports in Sidmouth and nearby locations:
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Aagam
(@aagam_jhaveri) reported
from
Exeter District, England
Banks like @HSBC_UK are complete ****! They hold on to your money even after it has been canceled from the end recipient and won’t give that money back to you for days and just keep them in pending compared to banks like @monzo or @RevolutApp who would return the money very quick
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@HSBC_UK @britishinventor We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
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Craig from Devon
(@CB_cycles) reported
from
Ottery St. Mary, England
Can I just say @HSBC_UK your banking app is brilliant, for viewing statements, bills and payments it's spot on. But your online banking is utter shite! I know security needs to be tight but honestly getting launch codes from NATO would be easier than your login process! 😳
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@HSBC_UK have both a complaints team & escalated complaints team. But after a week neither have contacted my wife after she phoned 3x & #hsbc social media team say they can’t arrange calls for security reasons. What an abdication of responsibility for customer care.
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@rhodmartin @HSBC_UK We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Alisa Dolgova
(@AlisaDol) reported
@HSBC_UK Hi, thanks a lot for responding! Unfortunately, the HSBC website does not let me proceed with the application without proof of address. She now has letter confirming GP registration, but that’s not accepted. Thoughts?
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Suzy Q
(@KnittedLamb) reported
@HSBC_UK how can I get the confirm your payments online to stop? I can’t use @uber anymore as I don’t have access to my app when I am out! It’s a nightmare now I can’t get back home
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Alex
(@BS3Alex) reported
@HSBC_UK if you are going to have such a needlessly convoluted security process, please offer better help than “clear the cookies” or “try a different browser” for the many, many bugs in your process. Your subpar tech is holding up a house purchase.
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simon le vans 💙
(@simonlevans) reported
Question @HSBC_UK If a customer of yours doesn’t have a smart phone, or any sort of mobile phone… and therefore no banking app or online banking… Does that mean they have no access to additional verification?
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Lord Tony Shaw
(@TONYSHAW21) reported
@HSBC_UK So HSBC Kept blocking my online transaction, I called Customer service to let the payments go through.. 5 times after HSBC kept blocking .. filled a complaint , was told 8 weeks to reply.. now got email saying another 4 weeks.. WHAT A JOKE HSBC are !!
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Gem
(@gdogalog) reported
@HSBC_UK I am constantly having to delete and reload the mobile banking app as it keeps freezing every time I try to long on with biometrics. Even though I reset my password through an advisor I'm now being told it can't send me an SMS. I am fed up of calling to fix this.
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Romeo Durici
(@DuriciRomeo) reported
@HSBC_UK why can't I make any online payment with in HSBC or any other organisations? Every time I go to press confirm the app closes down
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PhilipK
(@PKnagg) reported
@HSBC_UK my app logon is asking for username not securely and says service is unavailable
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Durgamadhab Nanda
(@Durga3105) reported
@HSBC_UK @ddanforster Hi @HSBC_UK why can't you give a go to cross check why the OTP service is not working as expected?? It's really bad behaviour from the bank side towards customers. Bdw sometimes the card also don't work while tapping on the undergrounds .i always carry one more card along wth
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Aaron
(@_aaroncater_) reported
@HSBC_UK So there is STILL a problem with Online services?? This has being intermittent since Saturday and when can we expect a fix to all these issues?!