Is HSBC down in Sidmouth, Devon, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sidmouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sidmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (68%)
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Website (16%)
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Login (10%)
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Transactions (6%)
Community Discussion
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HSBC Issues Reports Near Sidmouth, England
Latest outage, problems and issue reports in Sidmouth and nearby locations:
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@HSBC_UK @britishinventor We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@HSBC_UK have both a complaints team & escalated complaints team. But after a week neither have contacted my wife after she phoned 3x & #hsbc social media team say they can’t arrange calls for security reasons. What an abdication of responsibility for customer care.
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Craig from Devon
(@CB_cycles) reported
from
Ottery St. Mary, England
Can I just say @HSBC_UK your banking app is brilliant, for viewing statements, bills and payments it's spot on. But your online banking is utter shite! I know security needs to be tight but honestly getting launch codes from NATO would be easier than your login process! 😳
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@rhodmartin @HSBC_UK We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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nycdeb
(@nycdeb) reported
Super unimpressed by chat help, @HSBC_UK. I mean, even ignoring the lack of punctuation.
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Christopher Spiers
(@InterestingJobs) reported
@HSBC_UK This is bonkers, I have a business banking issue that needs addressing asap and you've sent me a complaints form with a reply in 15 to 30 days...what is the point?
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ScienceVixen 🟥
(@VixenScience) reported
So I'm ringing the @HSBC_UK *new* customer line, and security won't let me through because I don't have a customer number. Er.... (And, no, I can't do it online, because it's not possible for this type of account)
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Nige
(@non_league_nige) reported
@JRCSport @HSBC_UK They normally arrive working these days.
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nick sweeney
(@nicksweeneypc) reported
Please help me @hsbc_uk business banking. Need to speak to disputes team. Tried chat. Tried branch. Tried calling twice (35 mins on call waiting so far)
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LMB506
(@LMB5062) reported
@HSBC_UK This is so helpful… can’t find where to make a complaint… every link takes you to login and sends you round in loops. I AM CURRENTLY ON HOLD FOR OVER TWO hours and and furious!
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Joshua Chapman
(@JRCSport) reported
from
Keighley, England
Got my new card today, been told FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.
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Kristina Read
(@OutInAllWeather) reported
@HSBC_UK It's all sorted now as I set up a separate savings account instead, but feel that branch staff should be better trained to help in such emotional circumstances. Talking to someone over the phone is not always what you need at that time.
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Colette B
(@Lollinski) reported
Over a minute of recorded information before I can even access my balance - mostly telling me it would be quicker to use the @HSBC_UK app. Well yes, I know that but its bloody broken isn't it.
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kumar gaurav
(@kumargaurav05) reported
@HSBC what kind of service I can expect if you make mistakes in name while replying to customer. Ofcourse a bad quality service and banking. @HSBC_UK @HSBC_UAE