Is HSBC down in Ottery St. Mary, Devon, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ottery St. Mary, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ottery St. Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Ottery St. Mary, England
Latest outage, problems and issue reports in Ottery St. Mary and nearby locations:
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@HSBC_UK @britishinventor We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
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Craig from Devon
(@CB_cycles) reported
from
Ottery St. Mary, England
Can I just say @HSBC_UK your banking app is brilliant, for viewing statements, bills and payments it's spot on. But your online banking is utter shite! I know security needs to be tight but honestly getting launch codes from NATO would be easier than your login process! 😳
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@rhodmartin @HSBC_UK We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@HSBC_UK have both a complaints team & escalated complaints team. But after a week neither have contacted my wife after she phoned 3x & #hsbc social media team say they can’t arrange calls for security reasons. What an abdication of responsibility for customer care.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew 💙🩸
(@CourierBoyUK) reported
Unable to access @HSBC_UK mobile banking, any problems with the system?
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Valentinas Cap
(@valentinascap4) reported
At least, @HSBC_UK team promptly looked into the case and completed the direct debit indemnification claim immediately after speaking to them. @virginmedia could learn a lot about appropriate customer service from @HSBC_UK.
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Becky
(@BeckyBee83) reported
@HSBC_UK The app isn't working at the moment. How can I alternatively access online banking please?
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Sandeep Dhiman
(@sandeepdhiman87) reported
@HSBC_UK Today is 39th day post submission of my application and I am waiting for my account to be opened. Cust care doing fake promises everytime I called them that I would receive my welcome kit. Nothing happened yet. Raised complaint but that too didn't help. Pls pls pls help.
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Caroline Fitzgibbon
(@mcgibbon26) reported
@HSBC_UK SHOCKING, discriminatory response from CS ...i need to make and accompany my dad to a f2f appt at his branch. c services says we cant book. already a victim of fraud, no access 2 phone banking, not computer literate. How is this an inclusive service? HELP
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Danica
(@Danica17381685) reported
@HSBC_UK can someone actually help or give me a correct number for corporate credit cards, the number on the back of the card and your advisors on the phones just send me back to business banking who refuse to help. shocking service as usual!
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Caroline Sargent
(@Cara_in_Kent) reported
@HSBC_UK any known issues with your app? Won’t even load the login page...
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CoolerFoo_967
(@coolerfoo) reported
Just calculated all the service charges for having a Basic Bank account with @scotiabank. 162 CAD for the last 2.5 years. Basically I've paid them for their business and gotten nothing other than **** service and issues with my Amex. @HSBC_UK charged me 0 and earned me interest.
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Craig Addy
(@craigsaddy) reported
from
Huddersfield, England
@mushoj8 @HSBC_UK The card has now been cancelled. The entire customer service experience with hsbc has been utterly shambolic.
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@ranjan7
(@ranjan711) reported
@HSBC_UK My son is an International Student in Cardiff and has applied for an account with your Bank online. It is little over 2 weeks and we have no status. We tried to find our through local branch , chat service as well as customer relation team, Can’t wait, What should we do