Is HSBC down in Ottery St. Mary, Devon, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ottery St. Mary, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ottery St. Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (68%)
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Website (16%)
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Login (10%)
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Transactions (6%)
Community Discussion
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HSBC Issues Reports Near Ottery St. Mary, England
Latest outage, problems and issue reports in Ottery St. Mary and nearby locations:
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@HSBC_UK have both a complaints team & escalated complaints team. But after a week neither have contacted my wife after she phoned 3x & #hsbc social media team say they can’t arrange calls for security reasons. What an abdication of responsibility for customer care.
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@HSBC_UK @britishinventor We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@rhodmartin @HSBC_UK We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
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Aagam
(@aagam_jhaveri) reported
from
Exeter District, England
Banks like @HSBC_UK are complete ****! They hold on to your money even after it has been canceled from the end recipient and won’t give that money back to you for days and just keep them in pending compared to banks like @monzo or @RevolutApp who would return the money very quick
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Craig from Devon
(@CB_cycles) reported
from
Ottery St. Mary, England
Can I just say @HSBC_UK your banking app is brilliant, for viewing statements, bills and payments it's spot on. But your online banking is utter shite! I know security needs to be tight but honestly getting launch codes from NATO would be easier than your login process! 😳
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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naynayhack
(@naynayhack) reported
@MickusMaddus @HSBC_UK @SEAresource HSBC have my wages in my business account and for two weeks haven't let me access the funds. I can't pay bills because they have my money. Nobody on the phone helps, they read a script and press a button and then tell you there is nothing they can do. The worst bank
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naynayhack
(@naynayhack) reported
@AndrewG37241723 @HSBC_UK @SEAresource Amen. Deplorable service. Nobody answers the phone, nobody offers to help. Processes in place that penalise customers for no good reason. HSBC have my money in my business acc and won't let me access it. I cannot pay bills and they don't care. Absolute bullies
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Tracy B
(@TracyB56458659) reported
@HSBC_UK error message trying to get global account before I travelled, now loads of fees. Still won’t let me sign up. Why advertise it, when application won’t work?!
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lisapot⁷🇬🇧/BTS our Forever Artists💜
(@lisalashes22) reported
@HSBC_UK URGENT help needed. I am abroad and my daughter is not well. I need to speak to someone but I cannot get through on my mobile!!
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kathryn hill
(@kathrynalhill) reported
@HSBC_UK rejected by student credit card. Why? No help in branch - apparently everything done 'behind the scenes'. Website gives no real help - chance of speaking to a human being zero unless 'urgent'. Where is your casebycase service?
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slim
(@TNixon92662882) reported
@Donnabrazier @HSBC_UK Happened to me twice now you make a few deposits then block you from anymore. PayPal bypasses this but it’s a pain in the ***. After a week or so got to deposit again blocked again today this is why I’m scrolling Twitter to see if this is happening to anybody else
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Oli Clark
(@OliDClark) reported
@JaneRockHouse @Apple @HSBC_UK I’m so sorry, this sounds awful. So as to help others in the future it would be really useful to know what the thieves did? I can’t do anything on my phone until I’ve unlocked it either with FaceID or my passcode. How did the thieves bypass that?
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Richard Vernalls
(@rvernallsPA) reported
@JaneRockHouse @Apple @HSBC_UK Sorry to hear this Jane, sounds awful, and soul-destroying when companies are failing to protect consumers. I’m not sure if it would have assisted, in this case, but I would advise use of the SIM PIN (“Settings” -> ”MobileData” -> “SIM PIN”) as an extra layer of security.
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Marc Jones
(@MarcJones_83) reported
@HSBC_UK Wow, over 28 hours to get that reply, I'm in a different country other than the UK, tired the online chat feature through the app, direct message service on twitter and I have tried calling but can't actually get through to a human representative. Absolute shambles of a bank 😡
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Jane Haynes
(@JaneRockHouse) reported
Feeling v angry today after seeing the emotional trauma done when a loved one is first the victim of a scary robbery, then left feeling helpless and gaslighted by the institutions supposed to help sort out the fallout. Dire response of @Apple @HSBC_UK has been troubling…