Is HSBC down in Ottery St. Mary, Devon, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ottery St. Mary, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ottery St. Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Ottery St. Mary, England
Latest outage, problems and issue reports in Ottery St. Mary and nearby locations:
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@HSBC_UK @britishinventor We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@HSBC_UK have both a complaints team & escalated complaints team. But after a week neither have contacted my wife after she phoned 3x & #hsbc social media team say they can’t arrange calls for security reasons. What an abdication of responsibility for customer care.
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@rhodmartin @HSBC_UK We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Mary Vipond
(@mvipond13) reported
@HSBC_UK are there problems with your cards and ATMs ????
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Phil Crow
(@notcrowie) reported
from
Harrow Weald, England
@HSBC_UK Great. Let me add another twenty minutes to the problem.
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Bitcoin Magaznie༝
(@modyip) reported
@HSBC_UK I'm in oversea, my digitial banking is suspended, tried to call the hotline but no one answer the phone. Digitial banking suspended means I cannot even login to my account to start a chat with the CS......... please contact me
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COZ PR
(@coz_pr) reported
@HSBC_UK How long is this going to take HSBC? My third time on hold today after being cut off twice, now hitting 2 hours on hold. Chat advised me to call. This is unacceptable customer service.
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Jan Evans Sleet
(@JanSleet) reported
@HSBC_UK Finally sorted thanks but being on hold for over 1.5 hours isn't great service
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Ericsson Temu
(@EricssonTemu) reported
@HSBC_UK 🤯🤯🤯, fix your services, fix your customer services🤯🤯🤯
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Sue McKechnie
(@dorisdoodle) reported
@HSBC_UK still waiting on call to customer services, now over an hour. I sent large sum of money this morning to my new bonus savings account and it's still not showing in the account on my mobile app after 4hrs. Not great!!
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Marcel Knobil
(@MarcelKnobil) reported
@jennyannew @HSBC_UK @BBCCiN HSBC HAS BEEN BROKEN FOR 24 HOURS, IMPOSSIBLE TO USE COMPUTER TO TRANSACT. LOCAL BRANCH CONSTANTLY PACKED WITH HERDS OF PEOPLE. What a terrible company!
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Andy
(@VaderAG) reported
@HSBC_UK I have never been so angry with a chat robot as yours has made me... sending me in circles and not understanding anything. If something is broken then a person is needed, or at the very least something with the i in AI... You'd be better not having it
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fred jones
(@badsaboy) reported
@HSBC_UK All dealt with after a 1hr 15 minute wait. Thank goodness the person on the side of the phone was able to resolve my issue within a couple of mins. Maybe you could use this time to explain to me and any other hsbc customer what’s the issue. Embarrassing is an understatement