Is HSBC down in Exeter District, Devon, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Exeter District, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (67%)
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Website (16%)
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Login (11%)
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Transactions (3%)
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Withdrawals (2%)
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Transfer (1%)
Community Discussion
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HSBC Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@HSBC_UK @britishinventor We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
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Craig from Devon
(@CB_cycles) reported
from
Ottery St. Mary, England
Can I just say @HSBC_UK your banking app is brilliant, for viewing statements, bills and payments it's spot on. But your online banking is utter shite! I know security needs to be tight but honestly getting launch codes from NATO would be easier than your login process! 😳
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@rhodmartin @HSBC_UK We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@HSBC_UK have both a complaints team & escalated complaints team. But after a week neither have contacted my wife after she phoned 3x & #hsbc social media team say they can’t arrange calls for security reasons. What an abdication of responsibility for customer care.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Focal Business Group
(@focal_business) reported
@HSBC_UK I can’t access my app/account after updating my phone due to new security settings & I’m not getting an option to generate a security code to access via PC. Please help!
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HertsCPSA
(@HertsCpsa) reported
@HSBC_UK your number isn’t working. 03457 404 404
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Jan Zamoysky
(@JanZamoysky) reported
@TOrynski Have you managed to resolve your @HSBC_UK issue?
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David Venters
(@VentersGaming) reported
@HSBC_UK lol if roles were reversed id expect same but sorry yippy im so glad you are replying to me with boiler plate ropbotic messages , does that help no it feeds your ego u can turn round boss and say your doing a fab job ive emailed your ceo im so annoyed at your tweets
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Dave Tilley
(@Tilsit) reported
@HSBC_UK We’d like to get help but your safeguarding team seem to be fixed on trying to close our tiny bridge club with inept staff who have never heard of bridge. They’ve closed our a/c several times over last year. Feeling proud @HSBC stopping grannies and grandpas enjoying a game?
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MikeWill
(@mikewill37) reported
Not impressed with @santanderuk Daughter has had fraudulent use of her card with someone buying things from Amazon. Santander seem to not give a **** and have told her to ring Amazon. This is from the fraud team. Glad I am with @HSBC_UK as they could teach how to handle this
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Alex Levack
(@AlexLevackSM) reported
@HSBC_UK business/commercial are quite possibly the most inept bank. Impossible to speak to anyone who knows what they are doing and still charge you for the privilege. I want to speak to someone in the UK let alone get a face to face meeting but no that is impossible!!! 😤
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George Wilson
(@georgeswilson1) reported
@HSBC_UK Been waiting for someone to answer the phone for 26 minutes on an ordinary working day, this is very poor service.
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Maxine 🦋
(@MadMaxine143) reported
@clare_jeneson @HSBC_UK I’m getting the same issue. There is clearly a problem. Been trying for at least 15 mins now.
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Andrew Corcut
(@andycorcut) reported
@HSBC_UK Finally a response from “Chat with Us” As useless as every other aspect of your miserable service.