Is HSBC down in Exeter District, Devon, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Exeter District, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@HSBC_UK have both a complaints team & escalated complaints team. But after a week neither have contacted my wife after she phoned 3x & #hsbc social media team say they can’t arrange calls for security reasons. What an abdication of responsibility for customer care.
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@rhodmartin @HSBC_UK We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
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Aagam
(@aagam_jhaveri) reported
from
Exeter District, England
Banks like @HSBC_UK are complete ****! They hold on to your money even after it has been canceled from the end recipient and won’t give that money back to you for days and just keep them in pending compared to banks like @monzo or @RevolutApp who would return the money very quick
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@HSBC_UK @britishinventor We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
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Craig from Devon
(@CB_cycles) reported
from
Ottery St. Mary, England
Can I just say @HSBC_UK your banking app is brilliant, for viewing statements, bills and payments it's spot on. But your online banking is utter shite! I know security needs to be tight but honestly getting launch codes from NATO would be easier than your login process! 😳
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Connor Miller
(@Connor_Miller98) reported
@HSBC_UK Hi, yes I have tried that but still seems to be the same problem
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Kath 💕
(@xkathxx) reported
Almost an hour on the phone tonight to then get put through to a ‘manager’ who hangs up!! @HSBC_UK your customer service is absolutely shocking! 🤬 How can you expect someone to go into their nearest branch, which is now miles away, when they’re too poorly to go out?! #Shameful
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Huskeyfox
(@Huskeyfox1) reported
@HSBC_UK No thanks mate. Daylight robbery as per usual by the big boys. Rip off UK while the elite continue to coin it in after their bailout by the tax payer 10 odd years ago. Tell customer services and your bosses to go **** themselves for me. Regards
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Steve Blakeborough
(@sblakeborough) reported
@HSBC_UK When I eventually got through, the person helped me well. But your service design is truly dreadful. It shows you do not care about my business or me at all. I will be leaving for @StarlingBank
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Mark Solomons
(@solly_mark) reported
Anyone else having problems logging into their @HSBC_UK accounts?
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Raja🇺🇦🇺🇦🇺🇦
(@Raja030576) reported
@HSBC_UK Tried contacting the Business Bank account but it does not exist. Looking for help to open Business Accounts with a revenue in excess of £5mn a year, and we need assistance. Please advise.
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Janet Kerr
(@venicejan_29) reported
@HSBC_UK What is happening to your online banking system? The login process takes far too long and often results in timeouts. Plus I cannot see the transactions against my accounts at the moment.
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Daniel Wilkinson
(@DWilkinson86) reported
@Connor_Miller98 @HSBC_UK When the HSBC (and First Direct) apps launch, the iOS version is checked and they’ve not included iOS 16 as yet. The same issue occurs every year with the new iOS release and takes months for them to resolve (search ‘iOS HSBC’ to see everyone else who’s frustrated by this).
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Samantha Pears
(@SamanthaPears2) reported
@HSBC_UK Hi - I’m opted some time ago for paperless account - online banking and statements etc. I’m missing statements for June 21 and for Feb, Mar and April 22. I’m online but Ive been told no one can help for six hours! What can I do?
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CGDMatt
(@CGDMattWilson) reported
transfer money to other PEOPLE in order to access my own money!! you have no solution other than that?? @HSBC_UK and other banks at least allow you to use the cash machine but you cant muster up that. Go to the branch i hear you say...