HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Exeter District, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Exeter District, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Exeter District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Stefan Drew (@StefanDrewe) reported from Sidmouth, England@HSBC_UK @britishinventor We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
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Aagam (@aagam_jhaveri) reported from Exeter District, EnglandBanks like @HSBC_UK are complete ****! They hold on to your money even after it has been canceled from the end recipient and won’t give that money back to you for days and just keep them in pending compared to banks like @monzo or @RevolutApp who would return the money very quick
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Stefan Drew (@StefanDrewe) reported from Sidmouth, England@rhodmartin @HSBC_UK We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
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Craig from Devon (@CB_cycles) reported from Ottery St. Mary, EnglandCan I just say @HSBC_UK your banking app is brilliant, for viewing statements, bills and payments it's spot on. But your online banking is utter shite! I know security needs to be tight but honestly getting launch codes from NATO would be easier than your login process! 😳
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Stefan Drew (@StefanDrewe) reported from Sidmouth, England@HSBC_UK have both a complaints team & escalated complaints team. But after a week neither have contacted my wife after she phoned 3x & #hsbc social media team say they can’t arrange calls for security reasons. What an abdication of responsibility for customer care.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Laurelin (@SnufflebeanYarn) reported@ricci_kitchen @HSBC_UK I had the same email - I wonder if it’s a glitch.
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Mark (@MorganMF9867) reported@simonhall1974 @HSBC_UK I had the same issue. A tweet remains unanswered and the promised call back within 5 working days is now 7 days and counting.
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Dungeons And Joypads (@DungeonsJoypads) reported@HSBC_UK Im sorry. But unless you are a checkmark account, I have no reason to believe you are not another scam account trying to access my information. Fix up HSBC. You must be able to afford it! Ask the mexican cartels that you were laundering money for to help you out.
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Agata Markiewicz (@AgataMarkiewic1) reported@HSBC_UK what a useless customer service. Online payment declined again when funds account!! Last time I was promised this will never happen again. I spoke to robot where chat was ended without solving issue, chat with human still not resolved, phone call still not resolved!!!
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Dungeons And Joypads (@DungeonsJoypads) reported@HSBC_UK HSBC asking me to click links sent to me by email is exactly why we are in this mess. I dont click links sent to me by email. If this is the official twitter account, why cant you afford to pay for a check mark? Because virtuous rainbow flags and middle fingers to Elon Musk are more important than protecting your own online identity? How very noble. Absolutely dog **** bank.
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Gary C (@HamstringTownFC) reported@HSBC_UK why have I lost the ability of OTP and have to authorise every payment know the app. Its impossible as everytime i return to the site after authorising on the hsbc app the payment page has gone back to the homepage. Give me back the OTP option
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Sarah Jones (@jonesy_sa) reported@pjn151 @HSBC @HSBC_UK I’ve had a community account with Lloyds before so hoping they can help.
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Mark (@MorganMF9867) reported@HSBC_UK dreadful combative approach by complaints handler Monica. You get my tax status incorrect, as I'm only the POA on my brother's account, then blame me for your error. It's taken since Oct 2025 to get here. Help @financialombuds
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burgesst 🗿🪣 (@burgesst) reported@HSBC_UK Well my mum went into a branch to ask for help, and I have to say they went above and beyond to sort her out. Thanks very much to all involved.
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Joachim (@joachimnicolas) reportedThe only way to do it is to twig that this is the bug, and then enter the date BACKWARDS, starting with the year. @HSBC_UK either fix it or hire me to fix it. I'm not even a JS developer and I could do better than this.