HSBC

Is HSBC down in Exeter District, Devon, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Exeter District, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Exeter District, Devon, England 05/09/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (16%)

    Website (16%)

  3. Login (13%)

    Login (13%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (1%)

    Transfer (1%)

Community Discussion

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HSBC Issues Reports Near Exeter District, England

Latest outage, problems and issue reports in Exeter District and nearby locations:

  • StefanDrewe Stefan Drew (@StefanDrewe) reported from Sidmouth, England

    @HSBC_UK have both a complaints team & escalated complaints team. But after a week neither have contacted my wife after she phoned 3x & #hsbc social media team say they can’t arrange calls for security reasons. What an abdication of responsibility for customer care.

  • StefanDrewe Stefan Drew (@StefanDrewe) reported from Sidmouth, England

    @rhodmartin @HSBC_UK We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MelBrownStudios MEL BROWN STUDIOS (@MelBrownStudios) reported

    @HSBC_UK gotta say your customer service in the fraud prevention dept is shocking! I have been hung up on x2 and this is my 6th call to try to sort out my credit card being replaced! It shouldn’t be this hard! Surely!

  • Clem109 Clem (@Clem109) reported

    @HSBC_UK keep trying to call your customer support but after a while the call just fails…

  • Tenaciter Tenaciter goes "blah, blah, blah" (@Tenaciter) reported

    @HSBC_UK HSBC business banking webstite is broken. Failing to launch.

  • clive2702 Clive Wallace (@clive2702) reported

    @HSBC_UK the online banking app on iPhone is not working this morning. Can’t get it to open

  • justsayingok2 Just Saying (@justsayingok2) reported

    @doormirror @HSBC_UK What rubbish, name one month that has been put aside to solely support white history. If you don't like British history, well!

  • mammaham CCB (@mammaham) reported

    @HSBC_UK Are you doing the same for white people in African countries there they are the minority? or how about a month where you embrace all humans? Your money would be better spent on sponsorsing anyone who requires help...be a bank that cares for all

  • daylikesunday Brauguin (@daylikesunday) reported

    @HSBC_UK having trouble trying to do any kind of online or mobile phone banking as my physical secure key has stopped working but when I try and set up a digital secure key it’s prompting me to give a physically generated one for security purposes. Any thoughts?

  • robdchc70 Rob Davies (@robdchc70) reported

    @HSBC_UK awful experience! Went to branch to open new joint premier account spent 1.5hrs to be advised they need to call me and open account by phone. #cannock

  • ForcesCVs Forces CV Services (@ForcesCVs) reported

    @HSBC_UK Your business banking website is down!

  • shirlsc66 Shirley (@shirlsc66) reported

    @HSBC_UK how difficult can you possibly make it for someone to get through to your 'help' line. Need to update details on my mothers account which was never registered for online banking so can't log on! Completely frustrating and anything but 'help'-ful!