Is HSBC down in Exeter District, Devon, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Exeter District, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@HSBC_UK have both a complaints team & escalated complaints team. But after a week neither have contacted my wife after she phoned 3x & #hsbc social media team say they can’t arrange calls for security reasons. What an abdication of responsibility for customer care.
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@rhodmartin @HSBC_UK We’ve phoned 3 x to sort a problem and each time promised call back that didn’t happen. The Twitter team say they can’t arrange call backs for security reasons. It appears customer service isn’t a concept hsbc recognises.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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John Shields
(@avochie) reported
@drivingmemadi I had my bank (yes @HSBC_UK - you) block my card because of a transaction with a "suspicious retailer". That retailer? Tesco. That little known supermarket chain Tesco. The one I went to every week at the time. The algorithm on these things is terrible.
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toby
(@Muni19x) reported
@HSBC_UK terrible service. Blatantly aware of a scam that’s taken place but refuse to reimburse. Disgusting.
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Ashley Elsdon
(@IamAshleyElsdon) reported
@HSBC_UK You might want to check your website. It lists a phone number to make an appointment in a branch. When I called it it asks for account details which I don’t have as I don’t have an account with you. When I finally talked to a person they said that you don’t make appointments
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Ewan Walker
(@EwanWalker16) reported
@HSBC_UK I’m having issues logging onto my account as it’s saying GSA error . I’ve tried clearing cache and it’s still not working
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Suzy Q
(@KnittedLamb) reported
I don’t believe it @HSBC_UK have messed me around so much so much that im now -minus £4618 !!!! And they are won’t help
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Feyaza K فيّاضة خان
(@FeyazaK) reported
@elletaylor2016 @TurkishAirlines My bank is being pretty terrible on this - it’s @HSBC_UK - which is even more annoying because I booked on my credit card 😵😩😖
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Suzy Q
(@KnittedLamb) reported
@MartinSLewis nightmare with @HSBC_UK they told me they cancelled a cheque I call and confirmed the cancellation and they then said to make a transfer which I did now they took both the cheque and the transfer leaving me overdrawn by over £4000 the bank says there’s no issue
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Steve McGuiness
(@Mac1965) reported
@HSBC_UK Yes, did that hours ago. Nobody replied. Now locked out of the App and online banking. Now got to speak to someone. So, it doesn't matter. Your bank is ****
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Melanie Saville
(@saville_melanie) reported
@HSBC_UK shocking poor service from your lost/stolen card team. Still on hold after 1 hour and after being transferred to 7 call handlers just to report a lost card. No one can help. Let’s hope no one is trying to use the card fraudulently.