Is HSBC down in Ashford, Kent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (66%)
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Website (13%)
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Login (11%)
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Transactions (8%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Jack Wenbourne
(@jackwenbourne) reported
from
Headcorn, England
@HSBC_UK applied for advanced current account, rejected as my credit score is 'not high enough' yet with Experian it is 999. Phoned and assistant was no help, and would't explain why or give further info. Can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Angela Coton
(@angiecoton) reported
@Kathy_CEO_CE @HSBC_UK I had the same experience, over 2 wks no access, given incorrect information & poor service, I was so stressed! Then they closed our local branch & have no cashiers in the branch close to where I live, so to get cash I have to travel 10 miles to a branch that closes at 3.30pm!
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GARY
(@gawjarvis) reported
@HSBC_UK been waiting over 25 mins to speak to someone for the call to be cut off terrible service
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Anna Bird
(@annabirdfr) reported
@Kathy_CEO_CE @simonjduffy @HSBC_UK Yes! I had exactly this a year ago, was locked out for weeks. Terrible service. After a number of unbelievably frustrating issues & hours on hold, we managed to raise the right kind of complaint, got an allocated contact person and finally got a breakthrough. Keep complaining!
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DA DON
(@callmedadondada) reported
@HSBC_UK by far worst customer service I’ve received. Meena Jogia from the Leicester branch has ignored my emails and won’t give me an update about my application 🤡
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lukapietrowieck
(@lukapietrowieck) reported
@HSBC_UK so far, I’ve been on hold for 30 minutes! Why are customer services not answering their phones!
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Marie Tucker
(@CICADAServices) reported
@Kathy_CEO_CE @HSBC_UK Oh Kathy, this sounds awful. I hope it gets resolved very very soon. Absolutely right for them to refund the fee & repay any LP fines! Hope you’re okay.
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Andy Malcolm 💙
(@amalcolm14) reported
@Kathy_CEO_CE @HSBC_UK Sorry you are having this experience, I know @JohnGlenUK has been raising the issues of charity bank accounts with major banks to see some improvements, if you email him he might be able to help somehow.
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@Urukhai
(@Urukhai43477325) reported
@HSBC_UK Unfortunately the credit card payment feature is still not working, it's on the Android version of the app.
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JE
(@Lord_Dumont) reported
@HSBC_UK : I am not sure it is possible to do worst than your customer service. Always more that 30 min of waiting. You guys just does not care about your clients.
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George Thompson
(@georgedthompson) reported
@HSBC_UK Why can’t someone just call me? You’ve got my mobile number & I’ve got all our security info written down infront of me as there’s that much I can’t remember it all. How (un)secure is that?