HSBC status: access issues and outage reports

Problems in the last 24 hours in Grange-over-Sands, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Grange-over-Sands, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Grange-over-Sands, England

Latest outage, problems and issue reports in Grange-over-Sands and nearby locations:

• 
  Eddy Bayton (@EddyBayton) reported 20 minutes ago from Lancaster, England

  Problems @hsbc logging in on two separate accounts in the UK "Service is unavailable" . Any reason @HSBC_UK @HSBC ??

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack (@Jack_McClure) reported 36 seconds ago

  @HSBC_UK Your support team are absolutely appalling. They are literally refusing to help me with issues which fall directly under the UK's Direct Debit Guarantee

• 
  Den 🇬🇾 🇯🇲 (@LePhantomDennis) reported 5 minutes ago

  .@HSBC_UK has to be the worst UK back for customer experience. You can't apply for a fixed rate ISA using a web browser like you can with every other bank, they want you to install their mobile banking app to open the ISA. Ridiculous.

• 
  Beth (@befffffani) reported 7 minutes ago

  @HSBC_UK also, please revert back how to log onto the desktop site. I like to use it on mobile sometimes and Impossible to log in now as it needs the QR code from the app.

• 
  @BigBaggie20AM3D (@BigBaggie20AM3D) reported 7 minutes ago

  @CleansedTweets @HSBC_UK What happened to your money in the account? How do you access it now to move it to a new bank?

• 
  Carly (@limebean) reported 13 minutes ago

  @HSBC_UK hi is the online banking down? As when I log in the screen is frozen

• 
  Mad_hatter (@Madhatt41585343) reported 16 minutes ago

  Is it actually possible to get £220 switch bonus? Terms say must 'open a bank account in our mobile banking app' App sends me back to the website. Help bot says "need to apply... on your web browser... application isn’t available on the mobile app" @HSBC_UK

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 17 minutes ago

  @HSBC_UK Why oh why when I call your service, first of all your employee can’t even say my surname correctly and they can’t even deal with what I asked for. An absolute total waste of time dealing with offshore employees. Why can’t I speak to somebody from the United Kingdom?

• 
  Em JR (@Rrrrr_EJ) reported 20 minutes ago

  @HSBC_UK are there technical issues with your app, this morning. Very strange details being shown when I log on.

• 
  SP (@upsteve1) reported 20 minutes ago

  After a long run. Today I will be closing my @HSBC_UK account and savings account. The service has massively declined, the customer service agents don’t know how to action requests which has ultimately cost me a vast amount of money over the last few months.

• 
  David Corner (@Dave_Corner) reported 20 minutes ago

  @HSBC_UK Hi myself my wife and kids are all on the correct version on different devices, and it shows the licence error for all of us when trying to to play in a cheque.