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Hyperoptic

Hyperoptic outages and service status in Wickford, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Wickford, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Wickford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • TomXFD
    Tom (@TomXFD) reported

    @status_is_down 2 days without service - SW5 London. Terrible incident management by #hyperoptic No updates/comms whatsoever.

  • ___g_a_g_a
    mayhem in my veins šŸ‡µšŸ‡ø (@___g_a_g_a) reported

    @c932x @Hyperoptic Mine too! I've been on hold for an hour and 30 mins. Got through to customer service and they said they'll transfer me right away on hold again

  • samuelxls
    Sam (@samuelxls) reported

    @TomThornhill_2 @hopper70 @Hyperoptic Down in Redhill... Surrey.

  • Mabs79
    Mabs Ahmed (@Mabs79) reported

    @___g_a_g_a @c932x @Hyperoptic Did they say when service will be working again

  • hopper70
    neil gorringe (@hopper70) reported

    @TomThornhill_2 @Hyperoptic Also down for me in London N5

  • c932x
    Alex (@c932x) reported

    @Hyperoptic I've been on hold for 50 minutes - will you just pick up the bloody phone? Ridiculous service - you need to hire more staff innit. Think it might be time to change provider - you're even worse than Vodafone and that is sayyying something!

  • mariucha77
    M. (@mariucha77) reported

    @lulu_veganx @Hyperoptic @donedgley1 Iā€™m having the same issue

  • jamesjnicholls
    James Nicholls (@jamesjnicholls) reported

    Nearly at 8 hours of outage now. Shocking @Hyperoptic

  • block13afc
    David (@block13afc) reported

    @ells_afc @Hyperoptic Unfortunately Ells, when it comes to a broadband service it was no real service level agreement which is why you've been without a network for 48 hours.

  • katefalkingham
    Kate (@katefalkingham) reported

    @Hyperoptic having just spoken to the rudest customer service representative I have ever come across whilst giving my 30 days notice, please can you confirm when I will receive written confirmation of this? He couldn't do anything other than be rude to me šŸ‘šŸ‘