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  7. Wickford, England
Hyperoptic

Hyperoptic Outage Report in Wickford, Essex, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Wickford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • SA_montero
    SMontero (@SA_montero) reported

    @HyperopticCS good evening, E17 here and Hyperoptic is down too, :(

  • NiamhShackleton
    Niamh Shackleton (@NiamhShackleton) reported

    Trying to get hold of @Hyperoptic because my WiFi’s been down for 2 hours isn’t exactly how I planned on spending my Saturday night

  • GinandRugby
    Luke Fenton (@GinandRugby) reported

    @Hyperoptic why are Google services no longer working on your network? Everything was great until 3 days ago, now I can't even check Gmail, connect nest devices or use Google services and apps on your network. Get it sorted. And before you ask... Yes I've reset everything already

  • bhallums2
    Bertie Hallums (@bhallums2) reported

    @Dafydd_62 @Hyperoptic It's amazing how consistently awful telcos are (most anyway). You'd think that given all the negative feedback, one of them would step up and try to get it right.

  • Drsukritbajpai
    Sukrit Bajpai (@Drsukritbajpai) reported

    @Hyperoptic really disappointed with the services provided. It’s been 4 days and no one is able to activate my broadband connection. Customer care is clueless about the whole issue.

  • katie_jade__h
    KJ (@katie_jade__h) reported

    @Hyperoptic told 3 weeks ago it would take 15 mins to set up wifi, 3 weeks later still not been able to- called 5 times today after chat said it was the only way to set up and unable to get through - sent an email to support 5 days ago no response - pls help to set up wifi

  • patelh88
    Heeren (@patelh88) reported

    @Hyperoptic Internet has been down all morning. Area, CR0. Any update on the issue ?

  • theNaveen23
    Naveen Chaudhary (@theNaveen23) reported

    @Hyperoptic Hi, I am not able to connect to internet since morning. Neither am able to reach out on customer support, already on wait for past 30 mins. Could you please help asap ? Thanks

  • A5h1sh01
    Ash Patel (@A5h1sh01) reported

    @Hyperoptic Internet down in SE London, it has been 3 hours now, can we have an update?

  • robjtweets
    Rob Jane (@robjtweets) reported

    @Hyperoptic absolutely pointless. Service not working. Sat on hold 50 mins listening to music trying to resolve. You people know it’s 2021, right? And this shouldn’t happen anymore..! Why on earth didn’t I just go with @BTCare @BTGroup