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Hyperoptic

Hyperoptic outages and service status in Wickford, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Wickford, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Wickford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • MazardsLtd
    MazardsLtd (@MazardsLtd) reported

    @Hyperoptic Our business in London has been effectively offline for a week due to an unresolved fault on our business line. Around 12 staff have been impacted and client delivery has been disrupted, yet there is still no stable resolution. (1/4) #UKBusiness #Broadband

  • andygarrick1269
    andygarrick1269 (@andygarrick1269) reported

    @Hyperoptic LS16 constantly dropping off all evening, didn't have a problem for 3 years and its been a nightmare for.the last week! Please sort it out.

  • d039043
    MV (@d039043) reported

    @Hyperoptic Your phone support is a joke..57 mons on hold and still waiting…all for wanting to cancel my account

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    Still no service but Hyperoptic are in the area so I am hoping this will be resolved today. This is now day 7. Groundhog Day @Hyperoptic @donedgley1 @mariucha77

  • TomThornhill_2
    Tom Thornhill (@TomThornhill_2) reported

    @FourthStreetDan @Hyperoptic Holy ****, they just told me my position in the queue. So I'm no longer queueing to be in the queue – I'm now in the *actual* queue.

  • __alexrae__
    Alex Rae (@__alexrae__) reported

    @Hyperoptic 5 days since my router was delivered and still no internet access. Called tech support team 4 times and been assured it will be fixed and still nothing. Been on hold for over an hour this morning - sort it out

  • ArtetasShampoo
    Yusuf (@ArtetasShampoo) reported

    @Hyperoptic your customer service is in the gutter. Hundreds of customers have been without service for hours, yet there’s been zero communication, no way to reach support and seemingly no acknowledgement that there’s even an issue. Absolutely disgraceful.

  • LookingAndrew
    Andrew Is Looking (@LookingAndrew) reported

    @Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage

  • mariucha77
    M. (@mariucha77) reported

    @donedgley1 @lulu_veganx @Hyperoptic The only thing they acknowledge is a bad review in Trustpilot, we get ignored everywhere else

  • ells_afc
    ells🦋 (@ells_afc) reported

    @FourthStreetDan @TomThornhill_2 @Hyperoptic What area are you in? I’m watford and no service since 1am