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Hyperoptic

Hyperoptic outages and service status in Wickford, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Wickford, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Wickford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ___g_a_g_a
    mayhem in my veins šŸ‡µšŸ‡ø (@___g_a_g_a) reported

    @Mabs79 @londoncolly @Hyperoptic I got through to them. They are sending an engineer tomorrow as their troubleshooting picked up nothing. I'm in E2 - it seems to be a problem here too

  • janaka_a
    Janaka Abeywardhana (@janaka_a) reported

    @notiyda @BeCoolBlinkie @theo Depends on the UK ISP. If all you can get is the likes of BT or Sky or Virgin then guess that's true. Hyperoptic do static for an extra charge. But you cannot get a block of 8. Also support is consumer. Custom router with port settings their end and troubleshoot is a **** show.

  • TheEternalJay
    EternalJay (@TheEternalJay) reported

    @TomPickering @EKOcasts @Hyperoptic Virgin Media died on me less than an hour before a broadcast...twice. Forced me to move my entire setup to a different house just so I didn't flake on my commitments. Switched to a different provider immediately after the 2nd incident. Never looked back since.

  • FourthStreetDan
    Dan Anderson (@FourthStreetDan) reported

    @TomThornhill_2 @Hyperoptic My connection is back. Iā€™m call it at 1:42:26 and no response. New customer service record for me. Good luck :)

  • TomPickering
    Tom Pickering (@TomPickering) reported

    @TheEternalJay @EKOcasts @Hyperoptic Glad but also not...that it's not just me experiencing **** with Virgin. I didn't have any alternatives near where I was at the time šŸ«  pretty sure it got me out on a warning list as unreliable due to internet for a while

  • Linkifi_
    Chris Panteli (Co-Founder) (@Linkifi_) reported

    I've said this multiple times, but hear me people. @Hyperoptic is not only the worst internet company in the world, they are the worst company in the world, full stop!! We're now approaching nearly a full workday of outage and I've had six messages in total alternating between it's fixed and it's not working again

  • missnelka
    š™°ššššššŠ š™“šš• šššš˜šš’. (@missnelka) reported

    Congratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.

  • __alexrae__
    Alex Rae (@__alexrae__) reported

    @Hyperoptic 5 days since my router was delivered and still no internet access. Called tech support team 4 times and been assured it will be fixed and still nothing. Been on hold for over an hour this morning - sort it out

  • Jamieonthisday
    Jamie (@Jamieonthisday) reported

    @bt_uk signed up with you because of dreadful comms from HyperOptic yet 20 mins and counting on hold with you. Just as bad.

  • lulu_veganx
    Lucy ā“‹ šŸŒ± (@lulu_veganx) reported

    @AlexTarrant4 @Hyperoptic We are on Day 8 without service in SE16.