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  7. Wickford, England
Hyperoptic

Hyperoptic Outage Report in Wickford, Essex, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Wickford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 70% Internet (70%)
  • 14% Wi-fi (14%)
  • 13% Total Blackout (13%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • sephir86
    Jesus Rodriguez (@sephir86) reported

    @HyperopticCS @Hyperoptic @virginmedia Makes sense, but unfortunately as a customer it is not very obvious. Should be stated on their offers page prominently. As you worry about savings, this would save your customer service from telling thousands of people like me about this limitation.

  • MarkLin69739327
    Mark Linn (@MarkLin69739327) reported

    @JakubHolis @Hyperoptic @HyperopticCS Service Status is RED 😡How long??? 😡 "We’re sorry for the disruption to your Hyperoptic service. Our engineers are currently investigating the cause and will work to restore connectivity as soon as possible. Thank you for your patience"

  • ingotism69
    LG (@ingotism69) reported

    @Hyperoptic Any eta on restoring service in E1w3qz

  • F_LeachSmith
    Fraser Leach-Smith (@F_LeachSmith) reported

    @Hyperoptic The internet in our block as been down since 11am this morning. I have DMd you to explain but no reply. Please could somebody get back to me, thanks

  • markesutherland
    Mark Sutherland (@markesutherland) reported from Sheffield, England

    Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

  • toyohiro0326
    Toyohiro Kajiyama (@toyohiro0326) reported

    @Hyperoptic I just called Hyperoptic and internet is down in E14 area due to fiber cable issue. They mentioned their engineer is on the field but no exact ETA yet.

  • sephir86
    Jesus Rodriguez (@sephir86) reported

    Beware if you are changing to @Hyperoptic , they make use of CGNAT unlike other providers, and charge you to opt out. So bye-bye to accessing your network from outside unless you wanna pay an extra 5 pounds a month!! (I'm starting to miss @virginmedia).

  • metr0nome
    metronome (@metr0nome) reported

    @Hyperoptic Except my Internet just went down and no ones picking up!! 🤬🤬

  • jcampbell_05
    James Campbell (@jcampbell_05) reported

    @DarrenGBNews Depends on where you live. Hyperoptic is the best but very hard to get. Virgin is runner up. Other than that a mobile 4G/5G Home router from someone like Vodafone or any of the BT based providers if you can't get good mobile signal. Still having trouble ? Write to your MP

  • Lesego_21
    Lesego Letlape (@Lesego_21) reported

    @Hyperoptic @HyperopticCS 8 hours of WiFi outage now