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  7. Wickford, England
Hyperoptic

Hyperoptic Outage Report in Wickford, Essex, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Wickford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • AM_UK19BONG
    Abhijit Majumdar (@AM_UK19BONG) reported

    @Hyperoptic They are no different. Their customer service is horrible. I have to change address after staying with them for 1 year. The new address they can not provide service. Now they want me to pay for remaining term.

  • EyUpPete
    Pete Smi (@EyUpPete) reported

    @HyperopticCS @Hyperoptic This is what I don't understand. I pay for 1gb speed but the WiFi doesn't reach 20ft to my bedroom, so I'm expected to pay more to get full coverage in a 2 bed flat? I've never had this issue with other ISP's, your router is awful.

  • EyUpPete
    Pete Smi (@EyUpPete) reported

    @Hyperoptic Whatever happened to the last thing announced? The better household coverage, I live in a flat and still can't get a strong enough signal in my bedroom to stream anything.

  • rashukhanna_i
    Rashu Khanna (@rashukhanna_i) reported

    Update from @Hyperoptic on DM - network and systems team are working to fix the issue since Monday 23rd may and there is no ETA. They unable able to commit to any timeline for activation.

  • hollywestonx
    Holly (@hollywestonx) reported

    @HyperopticCS @Hyperoptic I've have had no Internet for the past few hours now and can't get through to anyone on the phone can someone help please?

  • jessie_angpx
    Jessie (@jessie_angpx) reported

    @HyperopticCS hi, I’m with hyperoptic around the Stratford area in London. The internet has been down since 3pm. Any idea what’s the issue?

  • SkibbleDazz
    Raza (@SkibbleDazz) reported

    .@Hyperoptic @HyperopticCS I’m sorry this is unacceptable every other night my internet connection is lost. You’re charging a premium but your quality of service seems to be declining.

  • omatachyru
    Tim Armstrong (@omatachyru) reported

    These things do happen, and @Hyperoptic support are great, so I'm sure it'll get fixed quickly enough.

  • c0mmiemilf
    Coz ☭ (@c0mmiemilf) reported

    @Hyperoptic my internet is down

  • MikScarlet
    Mik Scarlet (@MikScarlet) reported

    @Matthew_Wright Camden eh? Middle of our capital city but mobile signal that won't go through walls & internet through wires. We've just had @Hyperoptic put in & very impressed. 500gps & no drop outs. It's like a new world. Still have to hang out the window to get 5g phone reception 😜