Hyperoptic

Hyperoptic Outage Report in Wickford, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Wickford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Wickford, Essex, England 10/15/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Wickford, Essex, England

The most recent Hyperoptic outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • nt00444 NT (@nt00444) reported

    @HyperopticCS I also can’t even make a complaint using the official email address because those go direct to the same people who aren’t helping me. I had one read my previous complaint while on the phone in December. @Hyperoptic

  • LuigisHBrother twitch.tv/LuigisHandsomeBrother (@LuigisHBrother) reported

    @HighMarshalDave Hyperoptic, they also have a deal just now where in the last 9 months of your old contract you can get it free which is wild, basically just to tie you down before the contract end!

  • Jackpsw Jacky Boy 👑 (@Jackpsw) reported

    @Hyperoptic is there issues with the broadband atm? I live in SW15 and my connection is cutting out constantly 😒

  • JCVG30 Jade (@JCVG30) reported

    @Hyperoptic your service has been down since last night in the southeast region. And there’s still no service. When are you fixing this?

  • alphapetergamma AlphaPeterGamma (@alphapetergamma) reported

    @Hyperoptic my internet has been down for about 9 hours. What gives?

  • user19860331 user19860331 (@user19860331) reported

    @Hyperoptic Have you really got rid of your chat support and now it's phone / email only? That is gonna be painful

  • mct999 Matthew Thomson (@mct999) reported

    Finally had the fibre connected to my new house, just need @Hyperoptic customer service to enable the line. modem is showing link up so hopefully wont be long!!

  • pj3483 Peter (@pj3483) reported

    @Hyperoptic Been trying to call your customer services last 30 minutes as my internet not working. Need help.

  • MrRawrr_ Rawr (@MrRawrr_) reported

    @Hyperoptic it's been 4+ hours since outage here in London? How long will it take?!

  • Alex_K_Charm Alex K Charm (@Alex_K_Charm) reported

    @Hyperoptic Your wifi sucks you lier and fraud company who lie about their speed ! Utterly pathetic service, terrible and disgusting!!!!!!!