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Hyperoptic

Hyperoptic outages and service status in Wickford, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Wickford, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Wickford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Drsukritbajpai
    Sukrit Bajpai (@Drsukritbajpai) reported

    @Hyperoptic really disappointed with the services provided. It’s been 4 days and no one is able to activate my broadband connection. Customer care is clueless about the whole issue.

  • Batteryhq
    Andrew Lanxon (@Batteryhq) reported

    @hyperoptic @HyperopticCS Hi folks, I'm scheduled to have an installation take place today but no sign yet. Is it possible to get an update please? I DM'd the customer service account with details. Thanks!

  • GBod2
    GBod 🌈🇮🇪🤓 (@GBod2) reported

    @Hyperoptic long queues on the phone/chat. Service down in our area (SM1). Have a job interview on Teams later, any advice on the issue?

  • ughmendussy
    ughmendussy (@ughmendussy) reported

    @HyperopticCS hi I’ve been calling custom service for ages. I set up a new contract in an apartment that already has hyperoptic but I was given no network name or password. I found the SSID on a booklet and that’s all I have

  • patelh88
    Heeren (@patelh88) reported

    @Hyperoptic Internet has been down all morning. Area, CR0. Any update on the issue ?

  • MuscularMermaid
    Hayley Moseley (@MuscularMermaid) reported

    @Hyperoptic seems to a problem in Sutton.... Lamborn. Internet slow or not working

  • fazal1984
    fazalm (@fazal1984) reported

    @Hyperoptic hi team, I had requested to be a champion to attain internet in my building.. which supposedly is available already but just not in my block.. been couple months but no engagement from your side yet.. pls help expedite!

  • bhallums2
    Bertie Hallums (@bhallums2) reported

    @ajhall23 @Hyperoptic Has anybody got a Hyperoptic internet connection at the moment? Seems like they've just given up trying to provide a service of any sort (except posting memes on twitter of course)

  • BridgetGildea
    Bridget Gildea (@BridgetGildea) reported

    Hi @Hyperoptic usually you are fantastic at customer service; but I've been on hold for 52 minutes now and it was telling me where I was in the queue, but that seems to have stopped. Am I going to get through some time soon or am I just in limbo now? @HyperopticCS

  • theNaveen23
    Naveen Chaudhary (@theNaveen23) reported

    @Hyperoptic Hi, I am not able to connect to internet since morning. Neither am able to reach out on customer support, already on wait for past 30 mins. Could you please help asap ? Thanks