Hyperoptic

Hyperoptic Outage Report in Wickford, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Wickford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Wickford, Essex, England 01/27/2026 14:05

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Wickford, Essex, England

The most recent Hyperoptic outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • JohanBallot4 Johan Ballot (@JohanBallot4) reported

    @Hyperoptic What happened to 24/7 customer service dept.?Trying to reconnect phone line. No one to take phone call last 2 weeks. No live chat connection either. Emailed support@Hyperoptic last week. Still waiting for email reply. #hyperopticnocustomerservice.

  • tornar Tornar Yang (@tornar) reported

    @Hyperoptic Is there an outage in the E14 area at the moment?

  • Isidwre Isidore (@Isidwre) reported

    @Hyperoptic I am currently using your service and your support is atrocious while the Internet regularly stops at least at my place. Do, very unhappy customer and cannot recommend you in any way. You used to be good though

  • KrongCapital Krong Capital (@KrongCapital) reported

    @Hyperoptic Internet is down in central london. Need fixed ASAP.

  • iam_MaryMiller Mary Miller (@iam_MaryMiller) reported

    @Hyperoptic still waiting on my router 2 weeks later after joining as a new customer! Absolute joke! Being passed from pillar to post! Where is my order??

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @Livelifelovely @Hyperoptic We're sorry for such a long downtime, and the delay with our reply to your DM. We've provided more details there, but we've received confirmation that the service in your area was restored not so long ago, and we are hoping everything is fine on your end now too!

  • JasonJaswani Jason (@JasonJaswani) reported

    @Hyperoptic is there an issue with your service ?

  • xMr_Mac Steve (@xMr_Mac) reported

    @petehotchkiss @Hyperoptic I received an email to say my broadband would be down today, don’t know if it’s a National thing they are doing.

  • Tilbidge 𝔇Ã𝐢ᔕƳ ™ ⭐️⭐️ (@Tilbidge) reported

    Does anyone have @Hyperoptic broadband? I’m thinking of switching from @SkyBroadband. What’s their after sales support like?

  • dixa91 deeksha (@dixa91) reported

    @Hyperoptic internet down. Any updates?