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  7. Wickford, England
Hyperoptic

Hyperoptic Outage Report in Wickford, Essex, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Wickford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 71% Internet (71%)
  • 15% Wi-fi (15%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • xavierdamase
    DAMZ (@xavierdamase) reported

    @Hyperoptic is a joke. Asked for my building to be connected to their cable, got turned down and sent to their competitors. Thanks guys...

  • mr_w_snapper
    Lee B (@mr_w_snapper) reported

    @Hyperoptic your engineers have been round drilling holes in my building and now I have a water leak in the wall where the holes have been drilled. Please help.

  • willlowther
    ❄️ Chill Lowther ❄️ (@willlowther) reported

    @TheSakeDiary It's entirely down to who is in your area. You need FTTP to get gig unless you're willing to pay 1000+ a month. Can you get hyperoptic or another community fibre where you live? (No Idea where you're based)

  • sunjayv
    Sunjay Vyas (@sunjayv) reported

    If you need a reliable internet connection AVOID @Hyperoptic 7 days of no connection then they send someone to the property who can’t fix the issue. No internet means no work means no pay. Merry Christmas

  • SarahPo85591971
    Sarah Poole (@SarahPo85591971) reported

    @Hyperoptic Avoid this service, very poor. No landline for months, helpline not answered, out of contract but still charging notice for no service!

  • ZurcNosa
    Zurcnosa (@ZurcNosa) reported

    I paid my Three 5G contract off because it's SO bad. Switched to Hyperoptic broadband 500MB. SO rapid. Wired >> 5G

  • PhillParkinson
    P H I L L I P ⚡️ (@PhillParkinson) reported

    @BJarkowski @Hyperoptic @HyperopticCS This test was over ethernet, on WiFi I get about 700Mbps down and 600Mbps up. It isn't plugged into my main network yet which uses UniFi kit. I think even for WiFi use it's still worth it, especially for the symmetrical speeds.

  • Beatdownbrown
    Liam Brown (@Beatdownbrown) reported

    @Hyperoptic it’s been two hours now how is my Wi-Fi still down

  • BJarkowski
    Bartosz Jarkowski (@BJarkowski) reported

    @PhillParkinson @Hyperoptic @HyperopticCS Love it! Have you run the test over WiFi? I was tempted to go ultra fast but wondering if it makes sense if all my devices use wifi (and I don’t have the problem with many concurrent users)

  • sonamtsu
    sonam (@sonamtsu) reported

    @Hyperoptic Hi please fix your website for access on ipads. As the pop up privacy policy has not been optimised for ipads so cannot access the website due to the pop-up taking on the entire screen.