Hyperoptic Outage Report in Washington, Sunderland, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Tornar Yang
(@tornar) reported
@Hyperoptic Is there an outage in the E14 area at the moment?
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Boozus_Newyorkus
(@BoozusNewYorkus) reported
Apologies to everyone that was going to watch today's D&D stream, unfortunately there's an outage for the area with Hyperoptic, and for the first time ever, I'm having Internet issues 😭😭
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Johan Ballot
(@JohanBallot4) reported
@Hyperoptic What happened to 24/7 customer service dept.?Trying to reconnect phone line. No one to take phone call last 2 weeks. No live chat connection either. Emailed support@Hyperoptic last week. Still waiting for email reply. #hyperopticnocustomerservice.
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Mary Miller
(@iam_MaryMiller) reported
@Hyperoptic still waiting on my router 2 weeks later after joining as a new customer! Absolute joke! Being passed from pillar to post! Where is my order??
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HyperopticCS
(@HyperopticCS) reported
@80x80AFC @Hyperoptic Oh no! We're sorry to hear of the inconvenience caused, it was never our intention to target a specific timing, as our work also depends on multiple factors and is done in accordance with them, while all customers are informed ahead of time. We hope your service runs ok now!
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deeksha
(@dixa91) reported
@Hyperoptic internet down. Any updates?
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Christina Chambers
(@steenchambers) reported
@HyperopticCS trying to get hyperoptic installed...been waiting a week to even get a response after signing the agreement. Can someone help?
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PX
(@PanX30) reported
@HyperopticCS @Hyperoptic your referral scheme does not seem to work and feedback on my emails on the issue
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JitanEDM
(@JitanEDM) reported
So it appears @Hyperoptic will continue to try and market themselves and lure new customers when their existing customers can’t access the internet without any signs of resolution 😡😡😡😡😡
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🌔🦜🐧🦢Celeriya🦢🦚🐬🌠
(@TheCeleryLady) reported
Is anyone at @Hyperoptic's broadband setup team available on the phone?.. no complaints, I'm just wondering if I'm near the top of queue after 30 minutes or if I can hang up, and call back tomorrow? So that I can do prayers :)