Hyperoptic Outage Report in Washington, Sunderland, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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kevin straughton
(@kevinstraughton) reported
@gwidan @Beatdownbrown @Hyperoptic You guys having wifi issues? Can get some pages loading-ish connected via ethernet but nothing via wifi
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Johan Ballot
(@JohanBallot4) reported
@Hyperoptic What happened to 24/7 customer service dept.?Trying to reconnect phone line. No one to take phone call last 2 weeks. No live chat connection either. Emailed support@Hyperoptic last week. Still waiting for email reply. #hyperopticnocustomerservice.
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HyperopticCS
(@HyperopticCS) reported
@JitanEDM @Hyperoptic @ChooseUK Hi Jitan! Over the weekend, we offered 24/7 support over the phone and email. However, if you weren't able to reach out to us, not to worry, we are here for assistance and we will write to you in the DM.
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Isidore
(@Isidwre) reported
@Hyperoptic I am currently using your service and your support is atrocious while the Internet regularly stops at least at my place. Do, very unhappy customer and cannot recommend you in any way. You used to be good though
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PX
(@PanX30) reported
@HyperopticCS @Hyperoptic your referral scheme does not seem to work and feedback on my emails on the issue
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James Raja
(@madingod) reported
@HyperopticCS @Hyperoptic The main problem is you're not admitting the widespread issue and delay in fixing the issue. When you have atleast 100+ customers impacted try to provide proper update and ETA.
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Nx-Sussybaka
(@JSNxsus) reported
@ancr_cotswold @Hyperoptic Worst company that i’ve ever had to deal with
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🕷️
(@tas5ss) reported
@Hyperoptic can you guys actually pick up the phone, its like someone took a **** on my router the way its so poor ffs
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Li
(@Beatdownbrown) reported
@Hyperoptic central brum Wi-Fi down???
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rickwiththe
(@rickwiththe) reported
@Hyperoptic @ChooseUK Your broadband may be fast but the activation is hyper slow. I'm at day 15 of my "activation" . You've taken my money and after 13 days a technician came on site to confirm that the setup was fine, you just hadn't configured it correctly on the backend. Still waiting.. Zzz