Hyperoptic

Hyperoptic Outage Report in Washington, Sunderland, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Washington, Sunderland, England 03/08/2026 06:40

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @MissDemeanor07 @Plusnet @Hyperoptic There was an outage of all emails for 33 hours, to 7am this morning, since then they have been intermittent and they are doing more work overnight. I expect it will be "normal" by Sunday maybe? It's only email, not BB/phone etc

  • aradonn2 john (@aradonn2) reported

    @Hyperoptic I wished I could get your service where I live

  • JosephCoward joseph coward (@JosephCoward) reported

    @Hyperoptic hello, WiFi not working at London E15 2GD, are you able to look into a possible cause and what we can do? Thanks

  • Oluwxfemi Ragnar Lothbrok (@Oluwxfemi) reported

    @Hyperoptic why’s my internet down please??

  • _TheRealImran_ Imran (@_TheRealImran_) reported

    Hyperoptic internet is so so ****...

  • DJGaryBaldy DJGaryBaldy (@DJGaryBaldy) reported

    @judgedvirus Hyperoptic they've just installed their service in the block. 3 months Free then £35 a month 24 month contract I'm led to believe by customers of theirs that they're OK

  • taranasus 🎮 Taranasus 🕹 (@taranasus) reported

    Not only that, they're also sending all the necessary packaging and labels to return the old one. All I have to do is: Put in box, post. Everyone has a LOT to learn from @Hyperoptic Customer Service. 2 years with them and any issues I head was dealt with quickly and effectively

  • BruceDevlin Bruce Devlin (@BruceDevlin) reported

    @Hyperoptic @HyperopticCS as an existing customer, can I, like last year, take out this offer??

  • swagatsourav Swagat Sourav (@swagatsourav) reported

    @virginmedia It’s not about being unhappy , it’s the manner in which the whole issue is being dealt past a week now. Looks like VM is more interested in closing tickets rather than putting permanent fixes. Can’t wait for provider’s like @Hyperoptic & @CommunityFibre in the area

  • BgBlue92 BG (@BgBlue92) reported

    @Hyperoptic day 6 with no broadband at home: Hyperopic are probably the worse internet provider going never go with the new kids on the block because they haven’t got a clue