Hyperoptic

Hyperoptic Outage Report in Washington, Sunderland, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Washington, Sunderland, England 01/14/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ThinkingNikhil Nikhil Gupta (@ThinkingNikhil) reported

    My internet isn't working for weeks. I can't even cancel it without talking to them!! Seems like it's part of the business strategy @Hyperoptic.. Frustrate people on the call so that they can't even leave! Pathetic.

  • tomutomubouzu Tom Dowland (@tomutomubouzu) reported

    @Hyperoptic Best speed, service and customer service I've ever had!

  • simon_wookey Simon Wookey 🇪🇪🇨🇦/🇫🇷🇬🇧 (@simon_wookey) reported

    @Hyperoptic Why go slow when you can go fast

  • NdrJnr NDRJNR (@NdrJnr) reported

    @HyperopticCS Our previous provider refused to install fibre to my home. @Hyperoptic engineers attended my home address after a brief explanation with one of your sales reps and fixed the issue. My daughters would have been without the internet for the Xmas holidays if it wasn’t for you guys.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @hydrogenbubble @Hyperoptic In one phrase - customer-oriented!

  • onioniste The Unionist (@onioniste) reported

    @Hyperoptic I switched to hyper optic as I needed a reliable broadband connection since being disappointed with other providers. Since I’ve switched only one have I had a connection problem. The team answered in 5 mins and resolved it super fast. #10YearsOfHyperoptic

  • Systema_Dave David Collins (@Systema_Dave) reported

    @Hyperoptic any services issues, can't access my account page to see why my broadband isn't working? SW11

  • sanaullahjan90 Sana Ullah Jan (@sanaullahjan90) reported

    @Hyperoptic Quality Service, Good Customer Service and Fibre-optic backened High Speed. #10YearsOfHyperoptic

  • HotaruBlaze Phoenix (@HotaruBlaze) reported

    @HyperopticCS Will be moving in a month or two to another flat with hyperoptic, really wanted your £20/month for 1GB but offer timeframe is a struggle and cant just switch as the new place is still being decorated and need internet until then Anything you can do to help me out?

  • CharlieBarracu2 Charlie Barracuda (@CharlieBarracu2) reported

    @Hyperoptic Switched because your service never goes down! #10YearsOfHyperoptic