Hyperoptic Outage Report in Washington, Sunderland, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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risty restia
(@ristyrestia) reported
@Hyperoptic my internet connection has been in trouble since 3pm today. I have called and reported the issue. Please fix it asap! 32/15 Peffer Bank, Edinburgh.
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HyperopticCS
(@HyperopticCS) reported
@jusaskem @Hyperoptic We are sorry for the inconvenience Kevin, our network engineers are working around the clock to get the service restored. Please check your DMs, as we have responded with more details on this outage. Feel free to reply if there is anything else we could assist with.
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Apurv Parashar
(@ParasharApurv) reported
Hi , my connection (St. John’s wood, London) has been down for 24 hours. No response on phone, chat, email and twitter DM from Hyperoptic so far. This is hardly 24/7 support ! Can you please get back to me ? @HyperopticCS
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Sam Tincey
(@samtincey) reported
@Hyperoptic why am I only getting half speeds and why is it taking over an hour for you to answer your phones. Not acceptable. Hurry up!! Ps your services was not what It was. MAYBE PROFIT OVER SERVICE
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Skye
(@LilPiglet__1) reported
@StayGh0sting Since community fiber and hyperoptic don't service my area, I might have to take a leap of faith with virgin lool
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LG
(@ingotism69) reported
@HyperopticCS …counts down to 1…only to go back to 15 again. E-mail…automatic response with commitment to reply by close of next business day. What kind of customer service is this.#Hyperoptic @HyperopticCS
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David Stark🏳️⚧️🏳️🌈🇬🇧
(@DavidStarkk29) reported
@HyperopticCS @Hyperoptic The issue was solved, however, it's a pain in the neck... Wasting time, increasing the fees for no reason, I'll change next month.
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Nic β
(@nicbell) reported
@Hyperoptic down in N16 since Thursday. Customer service not of much use.
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SoloQuestAndy
(@QuestAndy) reported
@Velocicrap @HyperopticCS Been an outage in my building for over 4 hours now. Called for an update and the engineer hasn't even arrived yet!!! @Hyperoptic
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SoloQuestAndy
(@QuestAndy) reported
@Hyperoptic Outage now at our building for over 4 hours. Just called for an update and the engineer hasn't even arrived yet!