Hyperoptic

Hyperoptic Outage Report in Washington, Sunderland, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Washington, Sunderland, England 03/04/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • lee_storey Lee Storey (@lee_storey) reported

    @ashwinkumar05 @HyperopticCS I didn’t get any information from Hyperoptic but, according to a neighbour who spoke to them, an engineer turned up yesterday but they couldn’t get into the network cabinet.

  • TomXFD Tom (@TomXFD) reported

    @Dannn0401 @virginmedia @Hyperoptic When it worked, it worked just fine, fast and pretty stable. But when there was an outage they took all day to fix it and the communication is simply woeful. No advance notice of scheduled maintenance. Sometimes they sent text messages for unexpected outages but typically…

  • SebastienRubin Sébastien Rubin (@SebastienRubin) reported

    @HyperopticCS @Hyperoptic thank you, my problem is now resolved.

  • decyph3r_OG Arsenio Cruz-Herrera (@decyph3r_OG) reported

    @Hyperoptic internet in our area (CM8) is still down for 2 days now. Their reasoning: "we are still ttying to access the premise" is getting ridiculous now! How can you not "get access to the premise" for 2 days??!!! Its affecting is a LOT!

  • BLKMimiLDN BLKMimiLDN (@BLKMimiLDN) reported

    Slow 👏🏾 for the @Hyperoptic operative in the mini van who nearly ran into the back of me on old kent Rd GB++MVK Wasn't enough that the road is icy, you wanted 2 fiddle on whatever you had in your 🤚🏾 rather than being aware of what was going on around you like the red lights &🏍

  • Janet4tlc Jhan Jhan (@Janet4tlc) reported

    @Hyperoptic why do your advisors talk over customers, I have been waiting over 6 weeks for connection, my assignments are late as I have no connection and all I asked was for you to send a wayleave damn @IslingtonBC @NHGhousing suppose to be easy sort it out #notrocketscience

  • vera_rocha VERA ROCHA (@vera_rocha) reported

    @Hyperoptic so disappointed with this company. Huge lack of information between Engeneer and the customer service. I was told that my apartment is unserviceable while the whole building has Hyperoptic.

  • defiwaifu defi waifu 🇺🇦 (@defiwaifu) reported

    @functi0nZer0 yorkshire really be down bad. there is hyperoptic 1 gb in london — hope it makes it way to you 🙏🏻

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @kewchiiman @Hyperoptic Good morning! We're sorry to hear that you don't have a connection in your flat. :( We have reached out to you in the DM to investigate the issue.

  • Janet4tlc Jhan Jhan (@Janet4tlc) reported

    @Hyperoptic After 6 weeks of waiting for connection Hyperoptic is now telling me they are putting my services on hold till next December and that I can cancel now and have no charges! say what now, you wanna charge me for not providing the service you promised to deliver!