Hyperoptic

Hyperoptic Outage Report in Washington, Sunderland, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Washington, Sunderland, England 02/24/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyTeece Amy Teece (@AmyTeece) reported

    @Hyperoptic I’ve been on your customer service helpline for fifteen minutes and on your live chat function but with no response. Please could you help? Our internet is down!

  • doddaka Vijaya Doddaka (@doddaka) reported

    @Hyperoptic service is down in Glasgow, G38EX, any update?

  • Singspiel Singspiel (@Singspiel) reported

    @Hyperoptic @HyperopticCS - can you tell us when M15 4JP will be up and running again??? Service has had a number of outages recently - concerning as we all start to wfh again

  • Cardsofbooty Kate 💙🖤 (@Cardsofbooty) reported

    Does anyone else with fibre optic have their service taken out for about 10 hours once a month for maintenance and/or engineering works? Or is it just @Hyperoptic

  • tinyfluffs Pico! 🇪🇺🏳️‍⚧️ | NFC 2022 (@tinyfluffs) reported

    @IttyBittyGrem That's terrible for Hyperoptic. Get in touch with em

  • Beatdownbrown Liam Brown (@Beatdownbrown) reported

    @Hyperoptic it’s been two hours now how is my Wi-Fi still down

  • RATR2016 RageAgainstTheRight (@RATR2016) reported

    I’ve never had internet issues before plusnet took over but I’m not allowed to leave, even though I lose internet connection dozens of times a day, @Hyperoptic I have to wait a couple of months till I’m out of contract but can I officially put the transfer request in now?

  • BJarkowski Bartosz Jarkowski (@BJarkowski) reported

    @PhillParkinson @Hyperoptic @HyperopticCS Love it! Have you run the test over WiFi? I was tempted to go ultra fast but wondering if it makes sense if all my devices use wifi (and I don’t have the problem with many concurrent users)

  • MSKFactory Misko - MSKFactory (@MSKFactory) reported

    @Skreamies Its because you're with BT. I've used them and Virgin in the past and nothing but issues...changed over to Hyperoptic a while back now and never had a single problem

  • PhillParkinson P H I L L I P ⚡️ (@PhillParkinson) reported

    @BJarkowski @Hyperoptic @HyperopticCS This test was over ethernet, on WiFi I get about 700Mbps down and 600Mbps up. It isn't plugged into my main network yet which uses UniFi kit. I think even for WiFi use it's still worth it, especially for the symmetrical speeds.