Hyperoptic

Hyperoptic Outage Report in Washington, Sunderland, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Washington, Sunderland, England 01/23/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • NickHulin Nick Hulin (@NickHulin) reported

    @HyperopticCS Internet down. When will the internet network be available in the TW8 area? #Hyperoptic

  • delwarhuss rahel chowdhury (@delwarhuss) reported

    @Hyperoptic **** service getting from there installation team .it's has been 4 weeks no response from there side.

  • JusticeCladding Cladding Justice (@JusticeCladding) reported

    @Hyperoptic very unhappy today about planned service disruption of broadband during the main business hours while many people are working from home. Insufficient notice and/or confusing notice was given. Customer service that is unable to provide any help whatsoever!

  • per_hansen Per Hansen (@per_hansen) reported

    @Hyperoptic I'm with these guys and it's been really good so far. They know how to run an IP network, downtime has been minimal (usually only their transparent caches) and performance is great. Upgrades have been easy and I have never had to contact them about a fault.

  • MunchWithMurty Murty 🇹🇷 (@MunchWithMurty) reported

    Ok Virgin media. Its been a pleasure, but you man are bumping it like crazy and now that hyperoptic broadband has reached me, I dont need to pay such stupid amounts

  • cyberharibu Harry McLaren (@cyberharibu) reported

    @Hyperoptic "Speed, customer service and that goddamn speed!". FTTB FTW!

  • kalpavrukshcap Abhishek Acharya (@kalpavrukshcap) reported

    @SuspiciousPleb @JKempEnergy Interesting. I thought the London fiber market was super competitive, i.e. extremely lucrative for consumers. I know Hyperoptic focus primarily on Multi dwelling units. Communityfiber/G.Network any better among the altnets?

  • LostMyAccount9 Nick (@LostMyAccount9) reported

    @MrTouchscreen @Hyperoptic They are great mate. Been with them for over a year, they reward loyalty and customer service if you have an issue is extremely good

  • qbalsdon Quintin Balsdon 💙 (@qbalsdon) reported

    Hey @Hyperoptic I can’t seem to get an internet connection in SE13 - tried rebooting the router. Is there an issue?

  • MewzahTV Mewzah (@MewzahTV) reported

    @KeviSkillz Im in Manchester and @Hyperoptic have been nothing but awful sadly, endless packetloss & download speed never hits the 500s nevermind the 800s on a 1GB package :(