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Hyperoptic Outage Report in Washington, Sunderland, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Washington, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near Washington, England

The most recent Hyperoptic outage reports came from the following cities: Newcastle upon Tyne.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 3 days ago
Newcastle upon Tyne Internet 9 months ago
Newcastle upon Tyne Internet 11 months ago
Sunderland Wi-fi 11 months ago
Gateshead Total Blackout 11 months ago
Newcastle upon Tyne Internet 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • kicka11
    ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HowdyHeree
    Hordy (@HowdyHeree) reported

    @SleepySiouxsie @virginmedia Hey hey!! I'm with Sky, it's not the fastest but it's solid as heck. Only had a couple of issues a few months back and in November as it crashed for an hour or so during a 24 hour stream! Also heard reaaallyy good things about Hyperoptic too, they're like 500mbs up and down!

  • wareisjoe
    Joe Ware (@wareisjoe) reported

    @Hyperoptic Hi. Internet in Bow Quarter is down. Any idea when it will be back up?

  • FellarPauline
    John (@FellarPauline) reported

    @CommunityFibre whoever this Chris guy is that works for you, you really need sack him. Promised to call me back over 2 weeks ago to sort my number issue. Ridiculous. Stick to @Hyperoptic

  • angelica_matota
    Angelica Matota (@angelica_matota) reported

    @virginmedia @Hyperoptic I’ve switched my virgin services to hyper optic on 11/2 virgin has been billing me since 11/2 and refusing to cancel the account without a minimum payment of £140. I’m not willing to pay money for services I haven’t used!! It’s unfair!!

  • Misseymystica
    Ms Mena-Love (@Misseymystica) reported

    So unfair @virginmedia. You guys ruined my Friday with the broadband issues. I can’t wait to move home just so I can go back to @Hyperoptic.

  • fallenpromo
    Houston Robertson (@fallenpromo) reported

    @virginmedia The whole thing! on your site theres no way of checking what service could be received anywhere. Its buried and then theres not an immediate checker like @bt or @Hyperoptic. seriously poor there

  • Ethanmayer1
    Ethan mayer (@Ethanmayer1) reported

    @LewishamCouncil can you work with @Hyperoptic to get their service to Tanners Hill Please, because @virginmedia are just ripping people off. The prices for the packages are to high. They have a monopoly on the area. There needs to be competition!

  • MarkParker01690
    Mark Parker (@MarkParker01690) reported

    - only signed up with @Hyperoptic less than two weeks ago and already it’s looking like a second extended outage in the M5 area. Hardly an encouraging start. . .

  • Novichok_92
    Novichok (@Novichok_92) reported

    Is your internet down again in Manchester #Hyperoptic

  • DragulianTweet
    パズズ (@DragulianTweet) reported

    @Hyperoptic @HyperopticCS I’ve contacted you here at 10:30 and you acknowledged there was an outage. Tech coming at 11:30. Since then I reached out at 12:30, 13:30 and now 14:30 asking for an update on the broadband outage resolution or information. You continue to ignore. Why?