Hyperoptic

Hyperoptic Outage Report in Washington, Sunderland, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Washington, Sunderland, England 02/28/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • NotClaudine Michæl Miyeeers (@NotClaudine) reported

    @hashtagcali_ @virginmedia Hyperoptic slaps. Virgin is literally the worst

  • niccimc Nicci McShane 倪琪 (@niccimc) reported

    @Hyperoptic an engineer came out yesterday to fix my Wi-Fi. It worked but it’s now not working again today! Please help I need urgent support on this now please for work

  • AyubMiah_ Ayub (@AyubMiah_) reported

    @Hyperoptic I have hyper optic but never had more than 800 Mbps with the 1GB package. Hmm…

  • AndrewMoutrie Andrew Moutrie (@AndrewMoutrie) reported

    @Hyperoptic great stated offering, take your money and do nothing. Rubbish customer service, if they respond can only pass it to someone else or say what they can’t do. Incompetence all over. Same thing first time we tried, no improvement in 2 years

  • AndrewMoutrie Andrew Moutrie (@AndrewMoutrie) reported

    @Hyperoptic great stated offering, take your money and do nothing. Rubbish customer service, if they respond can only pass it to someone else or say what they can’t do. Incompetence all over. Same thing first time we tried, no improvement in 2 years

  • wrzith #freepalestine  (@wrzith) reported

    @sayemoo I had 3 consoles or pc and a few phones and never had an issue you probably dont have fast speed to people ratio either way bt became overpriced and virgin have a good deal rn if u live in a building try community fibre or hyperoptic even

  • adrianhon Adrian Hon (@adrianhon) reported

    Thoughts on @Hyperoptic? That 900mbps up/down is very enticing! Is it as good as it sounds? Better than OpenReach fibre? Also: why is the monthly rolling contract *cheaper* than 12/24 month commitments?

  • Pepparami Girlyofa (@Pepparami) reported

    @Jonnyhibberd @Hyperoptic Well not going by my experience! Horrendously poor

  • NzCas Cas Dx Nz (@NzCas) reported

    @Hyperoptic internet still down in E149**. I understand that there are outages, but can we at least have some sort of communication about what's going on ?

  • Jay_Bailey_007 🏴󠁧󠁢󠁥󠁮󠁧󠁿 Jay-ChelseaFc 🏆⭐⭐ (@Jay_Bailey_007) reported

    @Hyperoptic Would love to know if your service is available in my area when I put my post code into your site nothing comes up that mean I can't get anything?