Hyperoptic Outage Report in Washington, Sunderland, England

Problems in the last 24 hours in Washington, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Live Outage Map Near Washington, England

The most recent Hyperoptic outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	2 days ago
Newcastle upon Tyne	Internet	9 months ago
Newcastle upon Tyne	Internet	11 months ago
Sunderland	Wi-fi	11 months ago
Gateshead	Total Blackout	11 months ago
Newcastle upon Tyne	Internet	11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported 16 minutes ago from Newcastle upon Tyne, England

  @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mohsin Ahmed (@4seasonsmarquee) reported 2 minutes ago

  Been three months till we signed up to @Hyperoptic and still have not been connected. Customer service is a joke. @HyperopticCS.

• 
  KARO (@KaroGamingg) reported 2 minutes ago

  @ImOwFromYT You gotta get on that Hyperoptic 🔥 never have issues

• 
  Dr Teej (@teejay2g) reported 3 minutes ago

  @Hyperoptic @TheSun @Hyperoptic may be cheap but their customer service is deplorable. Over 2 weeks and no feedback on when internet can be set up, just a load of nothing from offshored customer service reps who know nothing. All beware!

• 
  Tom Warham (@TommWarham) reported 5 minutes ago

  @carlfairclough I had to ensure I could get @Hyperoptic gigabit at home before we moved somewhere... Can't be dealing with anything sub 100meg, Even @dock10 business in "MEDIA CITY" is sub 100mb and three times the price its hilarious how bad some ISP's are

• 
  🇬🇧🇺🇸🇨🇦🇦🇺🇳🇿 👁👁🇺🇦 (@JohnStokes0uk) reported 6 minutes ago

  @Hyperoptic It doesn't matter when you live in houses. Does it hyperoptic.Because you don't like installing your service unless it's a block,because you earn more money.

• 
  Connor H-Pettinger 🇬🇧 🎮 (@ConnorPett) reported 7 minutes ago

  @VodafoneUK my internet has been cutting off randomly for last 3 days. When it has connected my speed has been going from 67Mbps to 20Mbps Please fix it or I'm moving to @Hyperoptic

• 
  Sameer Gupta (@samm1610) reported 7 minutes ago

  @Hyperoptic Hi, my internet is not working. Trying to reach customer support but not able to reach anyone. Please look into it urgently as my work is getting affected.

• 
  Oliver Dale (@OliverDale16) reported 11 minutes ago

  @Hyperoptic internet is down (again).. told it will take until 29 March for an engineer to visit - completely unacceptable as 2 of us work from home and for the reasons explained to your customer service team … so I just drove past your van on my street? You need to sort this!

• 
  WM Big Local (@WMBigLocal) reported 12 minutes ago

  Thread: Providers with inbuilt social tariffs don’t usually advertise this in their marketing material, but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs to those on Universal Credit.

• 
  Andrew Hodgson (@adhodgson) reported 12 minutes ago

  Hey @Hyperoptic what's the point of sending out sales teams to flats and getting them knocking on existing customers doors? I've had that twice now in the last 3 months. Surely they should know which flats already have service?