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Hyperoptic

Hyperoptic outages and service status in Washington, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Washington, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • kicka11
    ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Tidal_Labs
    Tidal Labs (@Tidal_Labs) reported

    @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

  • Umangshankar
    umang shankar (@Umangshankar) reported

    @Hyperoptic #hyperoptic what a horrible service you guys have 3 days of no internet and all you get are fake promises.

  • leostera
    Leo 🏴‍☠️ (@leostera) reported

    @evadne oh hyperoptic is a service provider! for a second there i was like woah there's something _above_ fiber optic already jesus. all the stops i'm checking on rightmove say "ultrafast ~1500mbps" which frankly is more than i need (assuming its not shared with the whole building)

  • Photochromatic
    Richard (@Photochromatic) reported

    @MoMayet3 @Hyperoptic Still no service in E1. Chat cut off for third time before I got to an agent.

  • ells_afc
    ells🦋 (@ells_afc) reported

    @AFCBUDDY85 @Hyperoptic Speeds are great I must say and the follow up customer service from management has been very good. But trying to raise the outages and get timeframes was near enough impossible. I went almost 2 days with no wifi. They’ve now given me basically 3 months for free.

  • LookingAndrew
    Andrew Is Looking (@LookingAndrew) reported

    @Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage

  • 162wales
    Caesar (@162wales) reported

    @Hyperoptic My broadband is down. No lights

  • UralBayan
    Bayan Uralbayeva (@UralBayan) reported

    @Hyperoptic, can someone answer your support number? I have been calling all day for the last two days

  • iaktech
    Amit Kumar Jha (@iaktech) reported

    Hey @Hyperoptic do you understand people have better things to do than waiting on a call with you for an hour only to hear that you’re incompetent in fixing anything. You’ve the worst customer support I have ever experienced.

  • matttrighetti
    Mattia Righetti (@matttrighetti) reported

    @Hyperoptic all good? Service has been down for hours now