Hyperoptic outages and service status in Washington, England
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- Hyperoptic generated 0 outage signals in the last 24 hours around Washington, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Washington, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Washington, England
The most recent Hyperoptic outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 days ago |
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Internet | 9 months ago |
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Internet | 1 year ago |
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Wi-fi | 1 year ago |
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Total Blackout | 1 year ago |
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Internet | 1 year ago |
Community Discussion
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Hyperoptic Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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James Nicholls (@jamesjnicholls) reported@SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!
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Janaka Abeywardhana (@janaka_a) reported@PalestinianBoii @Hyperoptic they should update network status to down. says all ok for our postcode
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Stuart Hazeldine (@stuarthazeldine) reported@Hyperoptic Comms re: today’s outage have been nothing short of abysmal. 1 text at midday then 9 hrs of silence. We had to scour Reddit to get info from 1 of your engineers. Do you have even have a comms team or did you cut them to save £££? Are they on holiday? SHOCKING.
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Tracey Bird (@BirdTbird) reported@Hyperoptic our Internet is down in our apartments block. Can’t get anywhere with sorting it. Have tried the troubleshooting on your website. Hasn’t worked. Been down for half hr so far.
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SanchoMagnifico (@SanchoMagnifico) reported@jamesjnicholls @Hyperoptic That’s because Virgin have an actual team behind them. Hyperoptic service center is probably run out of some clown’s basement.
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Max Richardson (@MaxRichSES) reported@Hyperoptic I am writing to make a public complaint regarding your awful customer service. I have spent many hours on the phone, trying to get through to your customer service team just to be told that I’m lying or ‘misguided’, even though you have taken 300 quid out of my bank.
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Sam Phillips (@bamsam_md) reported@Sophie__Hayes @Hyperoptic They really are ****, our area has been down 16 hours. Way too many drops lately. Thank god my contract ends in a couple of months
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James Nicholls (@jamesjnicholls) reported@SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!
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Fraser (@JaroslawJachNo1) reported@Hyperoptic down again in the Romford area. But I look forward to them not keeping me updated in what is going on, or a HyperOptic agent replying asking me to check my area when I can just look at my router. Just before the weekend, just like last time. How ironic.
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SanchoMagnifico (@SanchoMagnifico) reportedOi @Hyperoptic can we actually get some transparency on the major outage in NW London? This is not just a small issue anymore. I’d like to know if I should expect internet by tomorrow or if I need to make other work arrangements. Can you actually update your customers?