Hyperoptic

Hyperoptic Outage Report in Washington, Sunderland, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Washington, Sunderland, England 02/09/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • guapmamiii 💸 (@guapmamiii) reported

    @Mikey283E @Hyperoptic Omfg what ******** 😭

  • JamesFS15 James FS (@JamesFS15) reported

    @Hyperoptic approaching 18 hours since last evening when Hyperoptic service went DOWN, and thus is been very quiet with NO internet and NO sign of them fixing this! Just saying sorry, sorry, sorry which costs then nothing!

  • psphotouk Pedro Soares (@psphotouk) reported

    @Hyperoptic Lovely post although your services are down till at least this evening, with working from home this morning and try get things done before this evening without your services it is not good 😩 😡

  • BdMonopoly BDMonopoly (@BdMonopoly) reported

    @Hyperoptic what is going on? My internet has been down for days.. what a way to ruin the holidays 👎🏽

  • henrytojones Henry Tobias Jones (@henrytojones) reported

    .@Hyperoptic broadband down and lying about repairs to their service. Been on hold for hours and then the staff just hang up on you when they get bored. No internet for Xmas.

  • picarotti94 Vincenzo Fichera (@picarotti94) reported

    @HyperopticCS @Hyperoptic Technician been trying to fix the issue since 11:30 YESTERDAY and it's been more than 24h and still no internet in SE22. Spoke 4 times with customer service and all they're good for is hanging up the phone when they don't know what to say. SORT IT OUT!

  • taxbod Andrew Brooks (@taxbod) reported

    @Hyperoptic I would do. Except your service isn’t working.

  • mayursha Mayur Shah (@mayursha) reported

    @Hyperoptic No service on Christmas Day at TW7 is very dissapointing. Thanks for ruining our party last evening. Can we expect someone to 1. Fix the issue asap 2. Look at why it is so frequent now, several outages in a month is not acceptable. @HyperopticCEO @Hyperoptic #HyperOptic

  • eyousri Eslam Yousri (@eyousri) reported

    @Hyperoptic @HyperopticCS @HyperopticBuild there is outage in our area for five days and the company just did could not fix the issue till now!!!! What a nightmare !!!! East Dulwich SE22

  • faintmatthew matthew newell (@faintmatthew) reported

    @Hyperoptic any internet service outages in se22? Wifi connected, service connected, but no internet