Hyperoptic

Hyperoptic Outage Report in Washington, Sunderland, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Washington, Sunderland, England 03/03/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • alpinetwentytwo alpine deux (@alpinetwentytwo) reported

    @Hyperoptic My hyperoptic broadband has an unresolved fault for a week now (it doesn't work)

  • AbdulHai23 Abdul Hai (@AbdulHai23) reported

    @arscott69 @MartinSLewis @itvMLshow Hi as I have said you should be careful and check the terms as you may get free broadband or you may pay. I suspect in the future this will be a viable option. Hyperoptic don't use BT Openreach as they have their own network.

  • IridiumFX Claudio Russo (@IridiumFX) reported

    Hi @Apple since my network provider in London, @Hyperoptic, decided we are not worth the private relay function, I was wondering ... any chances you may want to get into the broadband business too ? I'd switch from day 1

  • nightbussteve Steve Erskine (@nightbussteve) reported

    @Hyperoptic But the price you pay is zero support and no customer service.

  • roguenrougeblog Allegra (@roguenrougeblog) reported

    @Hyperoptic Hello! Our network at E20 1 AB is not working. Any updates, please?

  • Satty7 Satty Lola (@Satty7) reported

    @HyperopticCS @Trustpilot @Hyperoptic I’ve had 6 months of stress and now you’ve decided to send me a new router…the customer service has been shocking and this costs me a small fortune every month.

  • Satty7 Satty Lola (@Satty7) reported

    @HyperopticCS Wake up and reset the Hyperoptic router because it does not work…everyday!! @Trustpilot shocking service from @Hyperoptic

  • SuzeGold Suzanne 💙 (@SuzeGold) reported

    @Hyperoptic my internet’s down in SE London - any more info on that?

  • sfali22 Farhan 💙 (@sfali22) reported

    @hyperoptic internet service down in NE4, Newcastle-upon-Tyne

  • noblesalley Kamal (@noblesalley) reported

    @Hyperoptic 8 days and counting with no internet. 2 network outages in ten weeks. No updates on resolution. What a welcome for a new customer! Unresolved & Unreliable. Can anyone help? Maybe Virgin... #NotsoHyperOptic