Hyperoptic Outage Report in Washington, Sunderland, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Hyperoptic Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Marcello Silvestri
(@shirubusutori) reported
@Hyperoptic constantly going up and down in E14
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Marcello Silvestri
(@shirubusutori) reported
@Rexsan_ @neilforbessoul @Hyperoptic They have gone home mate, stopped replying to my messages both public and private after 5 PM sharp, before 5 I had zero queue on their line now called back and been waiting like 30 mins on the phone. So much for that 24/7 support
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Rexsan
(@Rexsan_) reported
@shirubusutori @neilforbessoul @Hyperoptic Also in canary wharf same issue no ETA or consideration
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cony five
(@hrukoko) reported
Hey @Hyperoptic,whenever I activate the static IP address,my internet drops.I've had 4 useless tech support calls,full of promises to help,but each time I see that no one has even tried to do.3rd week in a row.Why are you ignoring me? What do I have to do to get your attention?
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Sarah
(@SLarhorn) reported
@Hyperoptic what am I paying for? No internet connection for 3 days. I called customer service and they said engineer will be coming on Thursday. So that’s 6 days without wifi/internet. I’m switching back to BT since this is the 2nd time this has happened to me. #hyperoptic
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The Onion Time
(@MASARIwot) reported
@Hyperoptic Terrible service, completely degrading over years
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Anna L 🇺🇦🇺🇸🇬🇧
(@aalycz) reported
@Hyperoptic it’s been a little over 24 hours since my service went out and no updates? Would appreciate a timeline…
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Bexxxxxx;;
(@BeckyEvans3) reported
@Hyperoptic my internet in the building has been broken since last night no one knows what it going on? Your status says an engineer was on the way at 9am and no update since what is going ONNNNNN
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Joe
(@joec0123) reported
@Hyperoptic service been down for more than 30 hours and no update at all. Does your maintenance not work over the weekend??
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더보이즈 패권
(@ParkJiminBooty) reported
@Hyperoptic is something happening to the website ? When i log onto my account it says “we’re currently assessing the next steps needed to activate your service” i’ve been on a monthly rolling since september 2024 and was logging it to make sure it’s still active and change my DD