Hyperoptic Outage Report in Washington, Sunderland, England

Problems in the last 24 hours in Washington, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (73%)
• Wi-fi (15%)
• Total Blackout (9%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported 52 minutes ago from Newcastle upon Tyne, England

  @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Siddharth Shah (@SiddharthKShah) reported 4 minutes ago

  @HyperopticCS @Hyperoptic Replied again. Please please please help. It's very urgent. Need installation today itself. @HyperopticCS

• 
  Frog 🐸 (@froggyfoots) reported 10 minutes ago

  @jemmaphysics @Hyperoptic One month?! 😱 We're 10 days into waiting for our '15 minutes to set up' hyperoptic Internet in our new house and the customer service has been shocking We've given up and gone with EE!

• 
  Siddharth Shah (@SiddharthKShah) reported 12 minutes ago

  @UswitchUK @UswitchHelp hi team, I just ordered a new Hyperoptic annual subscription through your website. Now today I see there is £50 voucher. Can you please help me for that.

• 
  Michael Bridge (@MichaelBridge_) reported 12 minutes ago

  @Hyperoptic Been told ONE WEEK to sort a line issue with my flat building & box. Plenty affected. A week is too long.

• 
  TOKEN (@Token_NZ) reported 13 minutes ago

  Internet with @Hyperoptic went live on Monday, Thursday it is already down. Today is the first day I decided to work from home and this happens :/. Not ideal. At least the communication has been good. Constant updates on the situation.

• 
  Frog 🐸 (@froggyfoots) reported 17 minutes ago

  Phoned up Sky and they clearly explained it may take a week as they are having issues with orders. Fine, at least they told us. Called EE and they're gonna get us online in a matter of days. I recommend @BarrattHomes stops working with @Hyperoptic #hyperoptic

• 
  Katie 🌸 (@_katiegal_x) reported 20 minutes ago

  The customer service from @Hyperoptic has been absolutely shocking... 2 weeks tomorrow with next to no internet (everything turned off on Thursday last week), and they're not even trying to fix it at this point...

• 
  DEMIGOD_ROB (@DEMIGOD_ROB) reported 27 minutes ago

  @Hyperoptic @Hyperoptic internet is down again in the N7 area of London. Can you confirm what the problem is and when this will be resolved?

• 
  Sarkis Zeronian (@sarkisz) reported 27 minutes ago

  @mrsteedUK @HackBlackburn And I’m yet to have an issue with Hyperoptic.

• 
  Dirk Huelsermann (@dhuelsermann) reported 29 minutes ago

  @Hyperoptic again internet down. Second time in two weeks. When will you get your stuff right ? #Battersea