Hyperoptic Outage Report in Washington, Sunderland, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan H
(@Jonnyhibberd) reported
No home internet since Thursday. Hyperoptic saying it will take a week to fix (!). Cancelled perfectly good wireless broadband with someone else 3 months ago. Huge mistake.
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#freepalestine
(@wrzith) reported
@sayemoo I had 3 consoles or pc and a few phones and never had an issue you probably dont have fast speed to people ratio either way bt became overpriced and virgin have a good deal rn if u live in a building try community fibre or hyperoptic even
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Pete Smith
(@EyUpPete) reported
After being in chat with you for an hour and 45 mins, I did everything you asked including the speed test on your site to prove the connection is beyond shocking you then ghost me. I'm still within a month I'd like to cancel. @Hyperoptic @HyperopticCS
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Alastair Sommerville
(@sommie999) reported
@stuartlewis @Hyperoptic Registered interest in the service, but I think it may be sometime to get it in Fife!
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Will
(@Yowge) reported
@Hyperoptic signed up today, customer service poor, spent ~ 3 hours trying to speak to someone in technical, connected to router WiFi but still no internet. Was told wait time for was ~ 7 mins, after 46 mins on hold my call was disconnected. Regretting choosing hyperoptic
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🏴 Jay-ChelseaFc 🏆⭐⭐
(@Jay_Bailey_007) reported
@Hyperoptic Would love to know if your service is available in my area when I put my post code into your site nothing comes up that mean I can't get anything?
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Domini
(@xDommiex) reported
@adrianhon @Hyperoptic Better than OpenReach fibre! By far! I was struggling with a crap connection for about 2 years before Hyperoptic were in my area, been with them for 4 months nearly and I’ve had no problems. I pay £30 a month. I don’t have a phone line though. I’m also on the 500mbps.
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Pete Smith
(@EyUpPete) reported
After being in chat with you for an hour and 45 mins, I did everything you asked including the speed test on your site to prove the connection is beyond shocking you then ghost me. I'm still within a month I'd like to cancel. @Hyperoptic
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Jack Bailey
(@PoliSciJack) reported
@MartinDDean @ajvgriff1987 Basically constant signal dropping which appears to be unrelated to my router. I had mixed experiences with Hyperoptic, though better than at the moment (TalkTalk). That said, I've moved into a house so HO is no longer an option.
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Lord Splashy
(@lord_splashy) reported
@Pepparami @Hyperoptic Nice big printout of them used for target practice - would that make me a bad person!