Hyperoptic Outage Report in Washington, Sunderland, England
Problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Hyperoptic
Hyperoptic is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (72%)
-
Total Blackout (13%)
-
Wi-fi (12%)
-
E-mail (2%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
-
⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
munvaleriy@gmail.com
(@val_mun__) reported
@HyperopticCS @Hyperoptic Hi, internet down in E14 for 2h now though message in my account page says it will be 4 minutes due to maintenance work. Also the works were supposed to be over by 12:30 now is 12:50, it is still down. Tried to call but cannot get through
-
Mrlaw
(@Uklawyer123) reported
@freetoswitch Will you be campaigning to end your early termination charges too? Particularly where you're unable to service a customer in their new home due to the lack of @Hyperoptic infrastructure in that area..
-
Zzzzzzz
(@abC22595207) reported
@samuelfurniss @Hyperoptic I’m having the same issue :( , in fieldhouse too.
-
Chris
(@ChrisWi47631283) reported
@Hyperoptic hello 5th outage in 6 weeks in London N7, yet no real communication or offer of compensation. You don't answer the phone and emails take minimum 2 days for response. You're not getting alot right ... Tweeting via 5g of course.
-
Ragnar Lothbrok
(@Oluwxfemi) reported
@Hyperoptic your internet goes down far too often! Kmt
-
DEMIGOD_ROB
(@DEMIGOD_ROB) reported
@Hyperoptic Hi, hyperoptic internet is down again in the N7 area. This is the 4th time in 6 weeks. Can I please get an update on what the problem is and when this will be resolved? These outages seem to be occurring on a weekly basis
-
Phillip Williams
(@PhillipJ1991) reported
@Hyperoptic Please tell me you're expanding to the WA4 postcode soon. Save me from my terrible and overpriced internet 😭😭😭
-
TOKEN
(@Token_NZ) reported
Internet with @Hyperoptic went live on Monday, Thursday it is already down. Today is the first day I decided to work from home and this happens :/. Not ideal. At least the communication has been good. Constant updates on the situation.
-
Adnan
(@adnan_miah) reported
@Hyperoptic Today is the 29th Nov and I have not recieved my router. I have spoken to customer support team but it is out of their hands as they're awaiting response from the warehouse. Again this service is poorly managed and @HyperopticCEO need to look into another provider!
-
Muntazir Mahdi
(@Muntazi10527790) reported
No one turned up . Messaged the engineer who confirmed appointment. He does not seem to remember and asked for address. After providing address still waiting for a response. PM to Hyperoptic support on twitter multiple times , no response. Is this how the service should be run?