Hyperoptic Outage Report in Washington, Sunderland, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (2%)
Community Discussion
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Hyperoptic Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Islam
(@Mr_S_Islam) reported
Recently moved from Hyperoptic to @virginmedia broadband, absolutely atrocious service and now they’re asking me to pay them extra monthly in order to get constant speed and coverage within my house? Oh @Hyperoptic where are you when I need you…
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Bob
(@snagsf1) reported
@Hyperoptic I'd love to know how you can claim to be BB provider of the year 2023 (it's April, grow up)? Especially as I'm paying you £50 a month for a dogshit service that buffers all over the shop on every. single. clip. I play on my phone. Utter garbage.
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Lamya Mohamed
(@l_noor_) reported
@HyperopticCS Dear Hyperoptic Customer Service Team Iam writing to express my deep dissatisfaction with the poor level of service I have received as a new customer of your company.I registered for your WiFi services in mid-March and booked an engineer appointment on March 30th
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Amie Wright
(@AmieWri76009776) reported
@Hyperoptic development wide internet issue you won't acknowledge. Engineer today quoted "at least you have internet". Appalling customer service! We pay for 1gb and are getting 30mb! #sortitout #appallingcustomerservice #hyperoptic
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Golly gee
(@GGeeGuardian) reported
@Benjjjyy @TalkTalk My mum's never had a good experience with them and has always had issues with their service and customer service. I personally recommend hyperoptic as a new provider I've had them for 2 years and only lost service once and they let me know ahead of time I'd lose it.
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HyperopticCS
(@HyperopticCS) reported
@mikecurryphotos The router is required for transmitting the connection into a wireless signal, while there is only one Hyperoptic socket per premise, the router allows for up to 4 LAN-connected devices. 1/2
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S_6_J_6_H
(@S6_J_6H) reported
@Hyperoptic trying to set up ZLife mini hub but instructions don’t work. Help me
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Dr Sarah Wishart
(@sarahwishart) reported
I’m waiting for the final mess to sort itself with @Hyperoptic - but let’s just say - it’s been pretty dire since 11 Feb & I still don’t have WiFi which given everything I’ve had going on over that time has been awful. Be VERY wary of signing up too fast to them.
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Mark Kelly
(@GlueWhichBinds) reported
from
Walthamstow, England
@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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HyperopticCS
(@HyperopticCS) reported
@sarahwishart @Hyperoptic We're sorry to hear of your ongoing connection problems, Sarah. It was never our intention to leave you without connection for so long. :/ Our team is on the case, and we are looking forward to providing some positive news as soon as possible.