Hyperoptic Outage Report in Washington, Sunderland, England

Problems in the last 24 hours in Washington, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Live Outage Map Near Washington, England

The most recent Hyperoptic outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	4 days ago
Newcastle upon Tyne	Internet	9 months ago
Newcastle upon Tyne	Internet	11 months ago
Sunderland	Wi-fi	11 months ago
Gateshead	Total Blackout	11 months ago
Newcastle upon Tyne	Internet	11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported 46 minutes ago from Newcastle upon Tyne, England

  @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grezza (@Grezza1862) reported 1 minute ago

  @jeffsprogress @virginmedia @Hyperoptic They are awful. Had them for a year and that was enough

• 
  Hayden David (@HaydenDavid2) reported 3 minutes ago

  Anyone else having problems with @Hyperoptic ? Been with them less than a month and already having issues of internet cutting out @HyperopticCS

• 
  Bob (@snagsf1) reported 4 minutes ago

  @Hyperoptic I'd love to know how you can claim to be BB provider of the year 2023 (it's April, grow up)? Especially as I'm paying you £50 a month for a dogshit service that buffers all over the shop on every. single. clip. I play on my phone. Utter garbage.

• 
  Andy Bailey (@Cocksockette) reported 4 minutes ago

  @Hyperoptic Hiya. Anything going on in Glasgow G5. Service outage. Can't get you online. Raised tickets. Nothing? Thanks

• 
  Sam B (@samb1729) reported 5 minutes ago

  It's been 18 hours since I last had a functioning @virginmedia internet connection. Third total outage in a week. @Hyperoptic I'm begging you to come take their business

• 
  Varun (@varun_london) reported 6 minutes ago

  @Hyperoptic there is an internet outage at E14 St Davids Square since this morning

• 
  ianVisits (@ianvisits) reported 12 minutes ago

  @droler @Hyperoptic I've generally found them to a decent and reliable service. Have used them in two properties, and would again when I move.

• 
  Gusu Tortle Floof 🏳️‍🌈 (@GusuTortleFloof) reported 14 minutes ago

  Hello, @Hyperoptic. Your customer service number and business line aren't working and our WiFi had been completely down since this morning. Please help!

• 
  Mr. Islam (@Mr_S_Islam) reported 16 minutes ago

  Recently moved from Hyperoptic to @virginmedia broadband, absolutely atrocious service and now they’re asking me to pay them extra monthly in order to get constant speed and coverage within my house? Oh @Hyperoptic where are you when I need you…

• 
  Golly gee (@GGeeGuardian) reported 21 minutes ago

  @Benjjjyy @TalkTalk My mum's never had a good experience with them and has always had issues with their service and customer service. I personally recommend hyperoptic as a new provider I've had them for 2 years and only lost service once and they let me know ahead of time I'd lose it.