Hyperoptic Outage Report in Washington, Sunderland, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Hyperoptic Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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LG
(@ingotism69) reported
Day 18 of an outage for entire postcode. Can’t provide any of us with a consistent update, can’t escalate to anyone. We’ve been lied to over and over again, spent a fortune on temporary data/solutions. Today I received my £56 bill. An utter disgrace. #hyperoptic @HyperopticCS
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Danielle
(@F1Danii) reported
Avoid hyperoptic! Awful customer service who take 8 days to fix an issue, for it not to be fixed and say the next appointment for an engineer is the 1st September. 4 weeks after the outage started. @Hyperoptic @HyperopticCS @Ofcom
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MOFLAS BEATS
(@MoflasB) reported
@HyperopticCS @Hyperoptic been trying to Contact you by email, calls, live support and no answer for 4 days, I have been almost 4 days with no wifi and i still couldnt reach you for a solution, I also tried DMing you on Twitter and nothing... this service is horrible
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Nomad
(@nomad_4220) reported
@Hyperoptic Fix upload speeds in glasgow
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Tom Hill
(@tomm3h) reported
@jesslynnrose @axelk @Hyperoptic That generally comes down to discussions with the building owners, whom either don't want to talk about it, or don't like the terms offered. The same schtick would also quickly hinder anyone else.
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Danielle
(@F1Danii) reported
@MiniNeedsSleep @Hyperoptic Given I haven't had Wi-Fi for 11 days this month, no surprise their own staff don't want to rely on the service. AVOID at all costs.
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kunal
(@kunalgulati12) reported
Hello @Hyperoptic @HyperopticCS my support ticket 2430488 has been lying with team from 13th august and no one has responded yet . Could you please help ?
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Rizwan
(@RizwanBashir) reported
@Hyperoptic when are you going to resume my service, its been more than 2 weeks now.
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Danielle
(@F1Danii) reported
No Wi-Fi for 11 days, and within 48 hours it’s down again. @HyperopticCS Hyperoptic bet you’re glad to see me back tweeting you again. How can you subject a customer to this level of shoddy service? My lively hood is reliant on broadband and you’re putting this at risk.
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jimmy2342343222
(@jimmy2342343222) reported
@HyperopticCS Hi! I’m having some issues with ping drops from my hyperoptic router to 8.8.8.8 so presumably something is unhappy with my connection, can you assist me? Support ticket: 2436639