Hyperoptic

Hyperoptic Outage Report in Washington, Sunderland, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Washington, Sunderland, England 02/08/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrkipli09851274 Mrkipling (@Mrkipli09851274) reported

    @Lite5h4dow @HyperopticCS @Hyperoptic maybe your network card can't handle that speed, hillbilly.

  • Jerez_467 Jeremy Smith (@Jerez_467) reported

    @Hyperoptic any reason our internet is down in Woking? When are we back online??

  • DazLFC79 🏆Champ19ns🏆Darán Mac Thoirealaigh (@DazLFC79) reported

    @RebeccaAliceEFC Me too, just hope there's no connection issues with Hyperoptic as wanna watch Merseyside derby

  • Piskopat54Yazar Emrah #Trabzonspor (@Piskopat54Yazar) reported

    @JasonWilde_SIEE @AskPS_UK What company is your internet provider ? I have same issue with hyperoptic they blame Sony UK but some of other websites and apps don't work for me neither .

  • The_Greal_Deal City (@The_Greal_Deal) reported

    @Hyperoptic @HyperopticCS you need to look into issues with PS5 connectivity. Doesn’t work at all but the PS5 connects fine to other providers Not happy 🤬

  • Mrkipli09851274 Mrkipling (@Mrkipli09851274) reported

    @Hyperoptic i haven't been able to connect to my PlayStation Network all day, there seems to be a lot of people who are also customers with the same issues. How long before these issues are fixed??

  • yoganshib Yoganshi Bhatt (@yoganshib) reported

    @Hyperoptic My wifi is down and I can’t log into my account. Can anyone help?!

  • Hunterston_UK Virtual Hunterston (@Hunterston_UK) reported

    @Hyperoptic Suggestion, you should offer a free 0800 number for customers to call you if there is a fault in service

  • Piskopat54Yazar Emrah #Trabzonspor (@Piskopat54Yazar) reported

    @Belindamcvey89 @HyperopticCS @PancakePete00 Definitely hyperoptic problem

  • sonamtsu sonam (@sonamtsu) reported

    @Hyperoptic Hi please fix your website for access on ipads. As the pop up privacy policy has not been optimised for ipads so cannot access the website due to the pop-up taking on the entire screen.