Hyperoptic Outage Report in Sunderland, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Abdul Hai
(@AbdulHai23) reported
@arscott69 @MartinSLewis @itvMLshow Hi as I have said you should be careful and check the terms as you may get free broadband or you may pay. I suspect in the future this will be a viable option. Hyperoptic don't use BT Openreach as they have their own network.
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Oliver Haslam
(@OliverJHaslam) reported
@Ricker666 That UL is impressive. That seems to be what lets everyone down — I think Hyperoptic does synchronous gigabit down south, but I might be remembering wrong. I now get a paltry 50-ish
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Majordamo Again
(@majordamo) reported
@Hyperoptic Late installation, half a day of work wasted waiting. Your support address doesn't respond An hour on hold on the phone, spoke to 2 ppl who said 'wrong department' You already have an email to this effect: this a cancellation based on nonexistent customer service
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philip hawitt
(@philhawitt) reported
@Hyperoptic My broadband is down, I’ve done the usual unplug the router for 1 minute thing, my router signal is showing as full but still no broadband. Please can you shed some light on the situation?? I’m based in HP3 area
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Will Jones
(@ExiledPHNX) reported
@Hyperoptic internet not working at Cook Street Glasgow. Been having issues for about 5 days but now it won’t even work.
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Claudio Russo
(@IridiumFX) reported
Hi @Apple since my network provider in London, @Hyperoptic, decided we are not worth the private relay function, I was wondering ... any chances you may want to get into the broadband business too ? I'd switch from day 1
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Satty Lola
(@Satty7) reported
@HyperopticCS @Trustpilot @Hyperoptic I’ve had 6 months of stress and now you’ve decided to send me a new router…the customer service has been shocking and this costs me a small fortune every month.
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alpine deux
(@alpinetwentytwo) reported
@Hyperoptic My hyperoptic broadband has an unresolved fault for a week now (it doesn't work)
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Steve Erskine
(@nightbussteve) reported
@Hyperoptic beginning to think this 24hr support is a lie. Reported issue a day ago. No response. Been no. 1 in queue for chat support for over an hour now. No support at all. Getting worse and worse. And you want me to renew? Renew what?
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L
(@Miss__LL) reported
@Hyperoptic Exactly. My hyperoptic broadband has become substandard since 04/01/22. 58.75 mbps download and 139mbps upload vs the 500mbps paid for and previous. Location N1. Causing me hassle. Please help.