Hyperoptic Outage Report in Sunderland, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (16%)
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Wi-fi (10%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Olufemi Osasona
(@OsasDapheel) reported
Going to 1 year that I’ve been using Hyperoptic in my house now and I have never had a single network outage, nor a slow network. Fast unlimited internet. All for £20 a month. What exactly is the problem with ISP’s in Nigeria. What’s the excuse?
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Seb
(@SebbySebbo) reported
@Hyperoptic #appalling #unprofessional 2 weeks now i sent a complaint about my contract im paying for 150mb and get a 1/3 of that, i have been told the technical support team will contact me and nothing, i hehe sent another 3 emails but still ignored…
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HyperopticCS
(@HyperopticCS) reported
@AM_UK19BONG @Hyperoptic Hello Abhijit. As explained in the other tweet, it is a part of our T&C that you agreed with previously. We are sorry, but unfortunately, we are unable to assist with this particular issue.
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paulusthewoodgnome 🇺🇦💙
(@woodgnomology) reported
@OliverBoaler @Hyperoptic @WhichUK Neighbour had his installation 2 weeks ago. Still unactivated. Had mine today after calling customer service on Monday for assurance the network would be working by today. They said definitely. It isn't. My ISP cancelled, I now have no internet. Your experience is not reassuring.
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Holly
(@hollywestonx) reported
@HyperopticCS @Hyperoptic I've have had no Internet for the past few hours now and can't get through to anyone on the phone can someone help please?
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Pete Smi
(@EyUpPete) reported
@Hyperoptic Whatever happened to the last thing announced? The better household coverage, I live in a flat and still can't get a strong enough signal in my bedroom to stream anything.
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Rashu Khanna
(@rashukhanna_i) reported
@Hyperoptic connection installed on 17may, following up since 20th May for activation which is failing due to “technical reasons”. If this is your start don’t know how contract will span out. Super ordinary service!!
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Mikail
(@mikailrawji) reported
@HyperopticCS Hello, is there a hyperoptic outage in the Farringdon, London area?
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Rashu Khanna
(@rashukhanna_i) reported
Update from @Hyperoptic on DM - network and systems team are working to fix the issue since Monday 23rd may and there is no ETA. They unable able to commit to any timeline for activation.
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Pop Chow
(@NotClaudine) reported
Damn. Hyperoptic just conked out whilst we were playing games. My goodness.