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Hyperoptic

Hyperoptic outages and service status in Sunderland, England

Some problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at Hyperoptic

Hyperoptic is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • kicka11
    ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Nearko_
    NEARK0 (@Nearko_) reported

    @Hyperoptic your service is down in my area! And you have no ******* call centres open to help! What a joke!!

  • stewartone1
    stewart (@stewartone1) reported

    @Hyperoptic Any chance you guys can answer your phone line or chat or emails?!? Very poor customer service!!

  • tang0ic3bl4st
    𝔙𝔦𝔩𝔩𝔞𝔦𝔫𝔢𝔩𝔩𝔢 ✨ (@tang0ic3bl4st) reported

    Guessing @Hyperoptic is down in most of London but the sounds of it?

  • WhoIsKwam
    DJ TOPSPIN - RIP PABZ (@WhoIsKwam) reported

    While everything else goes up in price, my broadband bill is going DOWN in price over the next 2 years - unreal work for the consumers from Hyperoptic honestly

  • _JoshBillings
    Josh Billings (@_JoshBillings) reported

    @Hyperoptic why is your website / account section completely down? Chat support also completely down. No way to contact anyone. I have never been less impressed with a company I’ve signed up with. Huge sales team to get you in and then absolutely shocking once you sign up

  • tv_bonkers41301
    Real Bonkers Tv (@tv_bonkers41301) reported

    @_JoshBillings @Hyperoptic One of the worst phone providers

  • karenthompson52
    karen thompson (@karenthompson52) reported

    @Hyperoptic Disgusting service from Hyperoptic. Had it installed yesterday and zero internet. Loss of service light flashing red. Can’t use my lighting, heating or front door intercom. Hanging on to call for 30 mins still not through. No response to my emails.

  • MrWayneyB
    Wayne (@MrWayneyB) reported

    Anyone having issues with Hyperoptic Internet?

  • Softs0ff
    Skeen (@Softs0ff) reported

    @Hyperoptic no service in NW6 since Wednesday 15th, and no updates from yourselves. The ombudsman WILL be involved! Live chat doesn’t work - no sms updates, missed call outs, it’s BAD!

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (position number 12 in queue though)