Hyperoptic Outage Report in Sunderland, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Jase
(@CapsaicinTech) reported
@Hyperoptic Why has my internet connection been so consistently terrible in Manchester for the past month? I pay for 150mbit, I shouldn't have to be ok with barely pushing 5mbit.
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Christine
(@cbrown1230) reported
If there is a less reliable and helpful company than @Hyperoptic I'd love to know who it is. Absolutely zero customer service
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DuperDash
(@DashDuper) reported
@Hyperoptic From 2:30pm today I’ve had no internet and it’s now gone 11pm, can’t get through to you on the phone and getting no response to my emails. Any idea when my service will be back up? In west London 🤨
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Fabio
(@frombauer) reported
Hi @Hyperoptic @HyperopticCS any idea when service is being restored around E14 9B? It's been over 2 hours...
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Pablo Tato
(@pablotato) reported
@Hyperoptic @HyperopticCS outrageous service: two weeks since our internet is down and today you told us that sending someone to “look into it” on the 1st August is the best you can do??? Not a word of compensation either… Searching for new provider straight away
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Effiòng "kôkò" Attāi Jr.
(@effiongattai) reported
@HyperopticCS @Hyperoptic we have not had any network for almost 2 hours now. We rely on this @Hyperoptic network for 98% of our services and business and now we just waiting. Please what's happening. Aylesbury
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DJ Living the slow life Bruce 🏴
(@DeejBruce) reported
Honestly, The quicker my contract is up with @virginmedia the better, Tired of having issues and I want to switch to @Hyperoptic The sooner the better.
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Richard Gross
(@rajeitltd) reported
@HyperopticCS @Hyperoptic @HyperopticCEO No disrespect but you are a media person. If your support team wanted to, they have our contact details and could easily make contact. Even Nina in the complaints team doesn't communicate what is happening. All we hear is "hopefully soon". Pathetic really.
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حلمي كريم
(@iamHilmiSamat) reported
Finally decided to register for @virginmedia and guess wait the earliest installation is in 2 weeks, 28th of July. So my property will have no wifi until then. Only if @Hyperoptic would told me earlier that they would not support my location, I would’ve registered with Virgin
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Supraa
(@SupraaRL) reported
Stay clear of @Hyperoptic, waiting 9 days en-counting to get broadband activated. Customer Service just say ticket is raised and no updates from Technical team, apparently "Urgent priority". Sometimes it's worth paying a bit more for a much better service.