Hyperoptic Outage Report in Sunderland, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (13%)
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Wi-fi (12%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Hyperoptic Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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GBod 🌈🇮🇪🤓
(@GBod2) reported
@Hyperoptic long queues on the phone/chat. Service down in our area (SM1). Have a job interview on Teams later, any advice on the issue?
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Bertie Hallums
(@bhallums2) reported
@Dafydd_62 @Hyperoptic It's amazing how consistently awful telcos are (most anyway). You'd think that given all the negative feedback, one of them would step up and try to get it right.
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Stefano λ₿.λ⚡
(@palutz) reported
@Hyperoptic What is the point of this tweet? You are not expanding and you never come back to people subscribing. We will get to Mars before you reached decent coverage.
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Heeren
(@patelh88) reported
@Hyperoptic Internet has been down all morning. Area, CR0. Any update on the issue ?
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Niamh Shackleton
(@NiamhShackleton) reported
Trying to get hold of @Hyperoptic because my WiFi’s been down for 2 hours isn’t exactly how I planned on spending my Saturday night
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LegenDARIE
(@LegenDARIEyy) reported
@Hyperoptic @Hyperoptic you know what isn't easy? Speaking to your customer service team. Your engineers visited my site at 8am this morning. My internet stopped working at 11. Your engineers were still on site when I first contacted your customer support. To be told that i have to wait 8d.
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Neil Atkins
(@W4DanA) reported
@studentbeans hi - the link for Hyperoptic doesn’t see to be working? Could you check if there is a problem generally? I’ve tried chrome snd safari - no way Jose.
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Andrew Lanxon
(@Batteryhq) reported
@Hyperoptic @HyperopticCS Tbf initial delays were Council-related but today was booked over a month ago and customer services assured me it had the green light. A day of having moved plans to stay in wasted and means more time tethering to 3g at home.
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KJ
(@katie_jade__h) reported
@Hyperoptic told 3 weeks ago it would take 15 mins to set up wifi, 3 weeks later still not been able to- called 5 times today after chat said it was the only way to set up and unable to get through - sent an email to support 5 days ago no response - pls help to set up wifi
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Rob Jane
(@robjtweets) reported
@Hyperoptic absolutely pointless. Service not working. Sat on hold 50 mins listening to music trying to resolve. You people know it’s 2021, right? And this shouldn’t happen anymore..! Why on earth didn’t I just go with @BTCare @BTGroup