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Hyperoptic

Hyperoptic outages and service status in Sunderland, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • kicka11
    ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexTarrant4
    Alex Tarrant (@AlexTarrant4) reported

    @Hyperoptic We’ve been without internet since Sunday and it’s now Tuesday evening. We’ve had to repeatedly call for updates, spend long periods on hold, and still have no clear explanation or resolution timeframe in W3 Area. Told engineers attended today but still no timeframe.

  • bitwog
    Adam Piper (@bitwog) reported

    @Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.

  • mariucha77
    M. (@mariucha77) reported

    @donedgley1 @lulu_veganx @Hyperoptic The only thing they acknowledge is a bad review in Trustpilot, we get ignored everywhere else

  • _giannix
    Channy 💋 (@_giannix) reported

    I cannot wait to be out of this contract with Hyperoptic. There’s always connection issues

  • kullafox
    Kullanari (@kullafox) reported

    @Hyperoptic do you have an update on when internet will be restored in HA4? Its been close to 4 hours since the outage and there’s no update from your end .

  • asreds
    Andrew Schauerman (@asreds) reported

    @lucianochirico @Hyperoptic @Hyperoptic this is outrageous, pull your finger out and fix the problem before you loose all your ADA Gardens customers.

  • TheThreepoint14
    πι (@TheThreepoint14) reported

    @Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable

  • Motoke_OG
    Motoke of Lagos (@Motoke_OG) reported

    Hyperoptic would be the death of me. They’re the only ones that are giving me trouble sigh.

  • NibblyPig
    Simon (@NibblyPig) reported

    @theashrb Hyperoptic is severely limited to specific blocks of flats in urban areas and isn't available elsewhere. **** comparison.

  • joyjack
    J Jack (@joyjack) reported

    @Hyperoptic What's the issue now? This is really tiring to deal with all it time. Please fix asap.