Hyperoptic Outage Report in Sunderland, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Ulker Hassan
(@UlkerHassan) reported
@Hyperoptic Any idea when service will be back in Se22? Internet been out all day!
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Henry Tobias Jones
(@henrytojones) reported
.@Hyperoptic broadband down and lying about repairs to their service. Been on hold for hours and then the staff just hang up on you when they get bored. No internet for Xmas.
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Amy Teece
(@AmyTeece) reported
@Hyperoptic I’ve been on your customer service helpline for fifteen minutes and on your live chat function but with no response. Please could you help? Our internet is down!
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Joy Jack
(@joyjack) reported
So in other words @HyperopticCS @Hyperoptic thinks I'd gladly spend all of Christmas & new year without internet and still remain a customer. Really? Would you remain a customer of yourself? Lol
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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The artist formally known as Lenny 🍑
(@BigPoppaLen) reported
@Hyperoptic out here with the customer service skills of a dead ******
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👽Din 👽
(@notdiin) reported
last night at home before i leave for two weeks and ofc as i want to game my internet don’t work 😔 @Hyperoptic please help
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Misko - MSKFactory
(@MSKFactory) reported
@Skreamies Its because you're with BT. I've used them and Virgin in the past and nothing but issues...changed over to Hyperoptic a while back now and never had a single problem
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Kate 💙🖤
(@Cardsofbooty) reported
Does anyone else with fibre optic have their service taken out for about 10 hours once a month for maintenance and/or engineering works? Or is it just @Hyperoptic
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Bartosz Jarkowski
(@BJarkowski) reported
@PhillParkinson @Hyperoptic @HyperopticCS Love it! Have you run the test over WiFi? I was tempted to go ultra fast but wondering if it makes sense if all my devices use wifi (and I don’t have the problem with many concurrent users)