Hyperoptic Outage Report in Sunderland, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (72%)

2. 

   Total Blackout (16%)

3. 

   Wi-fi (11%)

4. 

   E-mail (1%)

Community Discussion

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Hyperoptic Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported 56 minutes ago from Newcastle upon Tyne, England

  @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Aimee Carmichael (@aimee1986) reported 53 seconds ago

  @Hyperoptic faster service for similar price to previous supplier that wasn't fibre optic :)

• Dating Guide For Men (@DatingGuideFor1) reported 2 minutes ago

  @Hyperoptic hello is internet in Croydon down? Been like that since 9am ish today. When is it going to be fixed?

• Konstantinos Tsakoumis (@KTsakoumis) reported 3 minutes ago

  @Hyperoptic I registered interest and switched to Hyperoptic as soon as it became available in the building. It is the fastest and most reliable internet service! #10YearsOfHyperoptic

• Bloody Scandal (@bloody_scandal) reported 3 minutes ago

  @Hyperoptic I switched to Hyperoptic because I was stuck in the Stone Age with ADSL+ from BT and couldn’t even stream a 4K movie from @AppleTV it was so slow! I was stuck like this for years until, finally, my building got Hyperoptic&my broadband speeds finally took off.

• Commodity Hunter #MBGA (@BermudaBat) reported 4 minutes ago

  @HyperopticCS @Hyperoptic Not up for renewal until June 2022, but am looking at non-landline providers. Already told your team, I won't accept a automatic renewal. You're a good company, one criticising point, when things fail beyond your control, you don't send out messages, to explain what's happened.

• Tom Dowland (@tomutomubouzu) reported 5 minutes ago

  @Hyperoptic Best speed, service and customer service I've ever had!

• Nikhil Gupta (@ThinkingNikhil) reported 8 minutes ago

  My internet isn't working for weeks. I can't even cancel it without talking to them!! Seems like it's part of the business strategy @Hyperoptic.. Frustrate people on the call so that they can't even leave! Pathetic.

• Oliver Mackey (@oliver__mackey) reported 9 minutes ago

  @Hyperoptic trouble-free, fast service and customer support even at night

• NDRJNR (@NdrJnr) reported 25 minutes ago

  @HyperopticCS Our previous provider refused to install fibre to my home. @Hyperoptic engineers attended my home address after a brief explanation with one of your sales reps and fixed the issue. My daughters would have been without the internet for the Xmas holidays if it wasn’t for you guys.

• aenor (@aenor82) reported 26 minutes ago

  @outagedetect @Hyperoptic are you working to fix this? Some of us had a binge watching afternoon planned for f sake