Hyperoptic Outage Report in Sunderland, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (3%)
Community Discussion
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Hyperoptic Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Monteen
(@localhero247) reported
@Hyperoptic, internet went down about 25 mins ago. Any chance I’ll get to watch the rest of my film tonight?
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*Raymond Vermeulen
(@crapcyborg) reported
@TGrayWrites @Hyperoptic Very similar experience. Great service when it's working, but repairs etc. are ridiculously slow, spent most of a month without service while WFH last summer...
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Sultan
(@MughalOttoman) reported
@Hyperoptic Your engineers were installing their cables on our road today but they damaged the cables for @CommunityFibre. Their engineers have been hard at work all day trying to fix the damage you caused and get our Internet back up. How will you address this issue?
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Navneet Ravishanker
(@R_Navneet) reported
@HyperopticCS Heavily disappointed with ur service. Begging for internet for the past several days, no proper response & of course no internet. Dnt think u value customers anymore @GOVUK has advised to WFH, wonder how that's possible with poor service & no internet? @Hyperoptic
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Rory
(@RHt95) reported
@HyperopticCS Hi, we've had constant issues with Hyperoptic since we moved in - our WiFi works fine, but we cannot use any mobile apps on the hyperoptic wifi (Spotify, Messenger, Instagram, etc.) Every time I've contacted the support team, they reset the DNS - still no fix.
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Kylo (Lau)Ren
(@LaurenSimo) reported
@Hyperoptic when will the WiFi be restored in SW19? There has been no update to this issue.
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Lewis Moore - MooreMoDz 🍥
(@MooreMoDz) reported
Not only was @virginmedia acting slow, I was playing @SeaOfThieves with my friends and got disconnected because the WI-FI decided to kill itself. Happens all the time. It’s disgusting. Please @Hyperoptic, when you coming to Blackpool?
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Paul Thompson
(@tommo_68) reported
@aaronosher @Hyperoptic Price go up quite a bit when renewing the contract and and if ther service goes down as ours did recently it too 3.5 days to be restored and as over a weekend no official compensation offered.
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Kylo (Lau)Ren
(@LaurenSimo) reported
@Hyperoptic Won’t be able to watch this because of your poor service. When will WiFi be reinstated to SW19?
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Ross Hagan
(@RossJHagan) reported
Two half hour holds only to be picked up and dropped without a word after being redirected from your leaving us team @virginmedia - thank god hyperoptic have great service eh.