Hyperoptic Outage Report in Sunderland, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (72%)
-
Wi-fi (14%)
-
Total Blackout (11%)
-
E-mail (2%)
-
TV (1%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
-
⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Mihai Vrabie
(@vrabie_mihai) reported
@HyperopticCS @Hyperoptic 2h waiting in line for your CS agent to copy paste a reply and exit the chat? Is this your standard of customer support? Having trouble connecting to Origin, Ubisoft, Epic Store, Riot games for over 2h and you say nothing wrong with your service?
-
Sunjay Vyas
(@sunjayv) reported
If you need a reliable internet connection AVOID @Hyperoptic 7 days of no connection then they send someone to the property who can’t fix the issue. No internet means no work means no pay. Merry Christmas
-
Matthew R Edwards
(@MattyEdwardss) reported
@Hyperoptic can you please sort out PlayStation network connectivity. Everyone using your router and service can’t connect to PlayStation network.
-
sonam
(@sonamtsu) reported
@Hyperoptic Hi please fix your website for access on ipads. As the pop up privacy policy has not been optimised for ipads so cannot access the website due to the pop-up taking on the entire screen.
-
Belinda Galbraith
(@Belindamcvey89) reported
@HyperopticCS @PancakePete00 I am having the same problem been at it for hours. Also with hyperoptic!!!
-
Amy Goodchild
(@amygoodchild) reported
My internet has been down for about 24 hours and @Hyperoptic says it's a damaged cable but they can't send anyone to look at it until the 14th December! 😭
-
deerezzd
(@deerezzd) reported
@HyperopticCS @AskPlayStation anyone having issues with connecting to PSN on Hyperoptic try manually changing your DNS to Google's DNS (8.8.8.8 and 8.8.4.4), fixed the issue for me
-
Ravi
(@sunraios) reported
@HyperopticCS is hyperoptic connection down again? Pls advise what’s the issue
-
Emrah #Trabzonspor
(@Piskopat54Yazar) reported
@HyperopticCS I already did sent you dm.i spoke to you on chat and over the phone all your staff was doing blaming Sony update. It is very clear that its your end issue. It Sony update as all the other internet provider customers are fine apart from hyperoptic.
-
James Holyoake
(@JamesHVoices) reported
@HyperopticCS @ChppIl While I'm sure you have to say this, it's unfortunately highly likely that the problem is with @Hyperoptic. Most people have attempted tethering with phones and it works fine. Perhaps a little more investigation is needed your end.