Hyperoptic Outage Report in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Live Outage Map Near Sunderland, England

The most recent Hyperoptic outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	2 days ago
Newcastle upon Tyne	Internet	9 months ago
Newcastle upon Tyne	Internet	11 months ago
Sunderland	Wi-fi	11 months ago
Gateshead	Total Blackout	11 months ago
Newcastle upon Tyne	Internet	11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported 28 minutes ago from Newcastle upon Tyne, England

  @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shannon 💙 (@shannonagain58) reported 1 minute ago

  @Hyperoptic You've contacted us about a dozen times in the last two weeks about our broadband service. We've told you we're not interested but we keep getting calls. How can we get off your list for good?

• 
  Caitlin/Leaf 🐢 (@LeafSeekinTurts) reported 4 minutes ago

  @Hyperoptic Actually can’t believe the level of abysmal service and utter incompetence we have had from you. Wifi was installed on the 20th October and we are still without service, tomorrow’s appointment has just been cancelled and we have to wait another week?? Shameful.

• 
  akvilė. ❤️ (@ichigowashi) reported 4 minutes ago

  @Deiah_Renka too many people and it's too much of an overload :') but i only recommend hyperoptic because i had virgin in the past and they sold my dad dREAMS and switching over to them was one of the worst things we could have done, it was easily the worst provider i ever had 😭

• 
  Julie Platt (🚘🇪🇺🐈🏴󠁧󠁢󠁳󠁣󠁴󠁿🐌🏳️‍🌈🍸) (@BettyShmem) reported 5 minutes ago

  Hey @Hyperoptic, get your butt up to the West Coast of Scotland please. Your service & customer service wipes the floor with the entire shambolic lot of the others put together! #72DaysAndCountingWithoutInternet

• 
  B B (@BB23764309) reported 6 minutes ago

  Absolutely awful service from @Hyperoptic. After now 49 days of waiting for installation, I’ve just been told by one of their agents ‘all we can do is wait’. Terrible.

• 
  Someswar Chakravorty (@SomeswarChakra3) reported 11 minutes ago

  @Hyperoptic total blackout for 20 hours !!!!

• 
  Lord Vader (@nmrbutch) reported 11 minutes ago

  @Hyperoptic I'm in Birmingham and experiencing the same issues! No WiFi at all. How long until we have a fix Hyperoptic??

• 
  Shinyshaun (@shinymuscles) reported 13 minutes ago

  @Hyperoptic second outage in a month. Last one, 6 hours, no apology, no compensation. This one 3 hours and counting. E1 5GA

• 
  Andy Horner-Glister (@AndyHornerGlist) reported 13 minutes ago

  @Hyperoptic e14 awful signal pay for 1gb and currently 4mb download, complete waste of money

• 
  Rob Goes Tweet (@robgoestweet) reported 16 minutes ago

  Not having a great experience with @Hyperoptic. 10 day wait for an engineer to attend and when I called today the agent’s ‘systems were down’. @HyperopticCS