Hyperoptic Outage Report in Sunderland, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (73%)

2. 

   Total Blackout (16%)

3. 

   Wi-fi (10%)

4. 

   E-mail (1%)

Community Discussion

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Hyperoptic Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported 21 minutes ago from Newcastle upon Tyne, England

  @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Olufemi Osasona (@OsasDapheel) reported 40 seconds ago

  Going to 1 year that I’ve been using Hyperoptic in my house now and I have never had a single network outage, nor a slow network. Fast unlimited internet. All for £20 a month. What exactly is the problem with ISP’s in Nigeria. What’s the excuse?

• Seb (@SebbySebbo) reported 2 minutes ago

  @Hyperoptic #appalling #unprofessional 2 weeks now i sent a complaint about my contract im paying for 150mb and get a 1/3 of that, i have been told the technical support team will contact me and nothing, i hehe sent another 3 emails but still ignored…

• HyperopticCS (@HyperopticCS) reported 3 minutes ago

  @AM_UK19BONG @Hyperoptic Hello Abhijit. As explained in the other tweet, it is a part of our T&C that you agreed with previously. We are sorry, but unfortunately, we are unable to assist with this particular issue.

• paulusthewoodgnome 🇺🇦💙 (@woodgnomology) reported 5 minutes ago

  @OliverBoaler @Hyperoptic @WhichUK Neighbour had his installation 2 weeks ago. Still unactivated. Had mine today after calling customer service on Monday for assurance the network would be working by today. They said definitely. It isn't. My ISP cancelled, I now have no internet. Your experience is not reassuring.

• Holly (@hollywestonx) reported 5 minutes ago

  @HyperopticCS @Hyperoptic I've have had no Internet for the past few hours now and can't get through to anyone on the phone can someone help please?

• Pete Smi (@EyUpPete) reported 7 minutes ago

  @Hyperoptic Whatever happened to the last thing announced? The better household coverage, I live in a flat and still can't get a strong enough signal in my bedroom to stream anything.

• Rashu Khanna (@rashukhanna_i) reported 12 minutes ago

  @Hyperoptic connection installed on 17may, following up since 20th May for activation which is failing due to “technical reasons”. If this is your start don’t know how contract will span out. Super ordinary service!!

• Mikail (@mikailrawji) reported 14 minutes ago

  @HyperopticCS Hello, is there a hyperoptic outage in the Farringdon, London area?

• Rashu Khanna (@rashukhanna_i) reported 16 minutes ago

  Update from @Hyperoptic on DM - network and systems team are working to fix the issue since Monday 23rd may and there is no ETA. They unable able to commit to any timeline for activation.

• Pop Chow (@NotClaudine) reported 16 minutes ago

  Damn. Hyperoptic just conked out whilst we were playing games. My goodness.