Hyperoptic outages and service status in Sunderland, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Underhill (@keithunder) reported@hyperoptic, your business technical support is rubbish and an embarrassment to me. We were supposed to be down for 3 hours Thursday afternoon. 14 hours later, nothing. No one bothered to tell me when our connection will be restored. Apparently there is a simple fix.
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umang shankar (@Umangshankar) reported@Hyperoptic #hyperoptic what a horrible service you guys have 3 days of no internet and all you get are fake promises.
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Seapeekay (@Seapeekay) reported@MrRoflWaffles its crazy how i would put them as one of the best, had it for 4 years and never had more than about an hour of down time :( Sorry its been so terrible for you man! @Hyperoptic sort it out
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neil gorringe (@hopper70) reported@TomThornhill_2 @Hyperoptic Also down for me in London N5
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evilhomer (@EVILH0MER) reported@Hyperoptic Sorry, just spoke to Davis and he was useless. Still not resolved my problem and will not send an engineer out to diagnose a reoccurring problem. 0/10 Ps folk. Do not, I mean never use Hyperoptic because if you have problems they don't care. Currently looking for a new supplier
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Mabs Ahmed (@Mabs79) reported@hyperoptic. Has anyone managed to get service back yet. Mine has been down in SE London since yesterday morning and still down
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Danielle Mansell (@DaniMansell) reported@Hyperoptic can you check KT20 5FP have had no service since 1930 and your service checker says no known outages. My neighbour is the same. X
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karen thompson (@karenthompson52) reportedDisgusting service from @Hyperoptic which I had installed on Tuesday and still zero internet. No front door bell, lighting, heating, sound system etc. Spent hours on phone 3 times but apparently no engineers available and no idea how many days before they can get one WTAF?!
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ells🦋 (@ells_afc) reported@TomThornhill_2 @FourthStreetDan @Hyperoptic Sorry do you mean not far from me? Mine is still down I’ve had issues all week with them after almost 48hours of no service. I’ve been given nearly 3 months free service.
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Lidia Cantele (@CanteleLidia) reported@Hyperoptic Disappointing service from Hyperoptic. Switched from Virgin having been told I’d be credited my £200 early termination fee once evidence of charges provided. 7 months on- multiple times raising this- still nothing done to apply credit. Case is being ‘investigated’. Sort this out!