Hyperoptic service status in Sunderland, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (69%)
- Wi-fi (15%)
- Total Blackout (13%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near Sunderland, England
The most recent Hyperoptic outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 8 days ago |
|
Newcastle upon Tyne
|
Internet | 9 months ago |
|
Newcastle upon Tyne
|
Internet | 1 year ago |
|
Sunderland
|
Wi-fi | 1 year ago |
|
Gateshead
|
Total Blackout | 1 year ago |
|
Newcastle upon Tyne
|
Internet | 1 year ago |
Community Discussion
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Hyperoptic Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Honey Badger (@HoneeyBadg3r) reported@Hyperoptic I’m waiting for your service like for a Christmas. But still nothing. I have to use useless TalkTalk with 20mbit broadband. Make my neighbourhood happy and connect us to hyperoptic
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Kevin Chua (@kevtrav) reported@HyperopticCS @Hyperoptic To others: you’d be trading off service reliability for Hyperoptic’s marketing promise of “fast speed & low price”. Think again before signing up.
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**** Johnson (@iamdickjohnson) reported@Hyperoptic Instead of virtue signalling how about you fix the internet connection that hasn't worked for five days now, this is day six. Support on the website is useless with no updates.
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Amy (@Miz_Amy_) reportedHyperoptic and the London fire service need to be visited. How are these two organizations that should at first glance have more make workers, having positive pay gaps? I'm really curious now.
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Bella Caridade-Ferreira (@bella_caridade) reported@RCBrownPO @bt_uk @WeAreOpenreach Unfortunately, Hyperoptic is 100x worse. BT is the best of a bad bunch.
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BLOCKED BY SHELL ENERGY FOR THE SECOND TIME (@BlockedShell) reported@ShellEnergyHome According to information from Ofcom Shell Energy have Not signed up to pay Compensation for Poor and Loss of Service. But the major broadband providers who have signed up, include BT, Hyperoptic, Sky, NOW Broadband, TalkTalk, Virgin Media and Zen EXPLAIN WHY Shell ENERGY have NOT
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WM Big Local (@WMBigLocal) reportedThread: Providers with inbuilt social tariffs don’t usually advertise this in their marketing material, but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs to those on Universal Credit.
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HyperopticCS (@HyperopticCS) reported@Dan25932780 @Hyperoptic Oh, we're sorry to hear this, Dan. Please note that the Early termination fee is always mentioned when signing up for our service, renewing the package, and it's in our terms and conditions as well. We try to be completely transparent and we're sorry this made you part with us...
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DJGaryBaldy (@DJGaryBaldy) reported@1980sRewind I told Sky where they could stick their service when they demanded a £25 setup fee... Thats over 10 years ago now I'm with a company called HyperOptic who installed their kit in my block recently with 500mb D/L Hope you get your Wi-Fi sorted nothing worse than dodgy Wi-Fi
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Dougie Shirlaw ★ (@dshirlaw) reported@fitbatweets Why are you ditching Sky? It’s just a white labelled BT service. Is your area not Hyperoptic capable?