Hyperoptic Outage Report in Sunderland, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (1%)
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TV (1%)
Community Discussion
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Hyperoptic Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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james rawcliffe
(@jamesrawcliffe9) reported
@HyperopticCS @Eurovision Well your service hyperoptic isn’t worth 1 point ! Se1 no broadband for 5 days . No email to your customers letting them know just bad service and non existent repairs
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Hayley🌻🦩
(@_cravendale) reported
@Hyperoptic your customer service is very poor. Been over 48 hours without internet and the reason given for engineers not attending was ‘due to traffic’ 🙄🙄🙄
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BG
(@BgBlue92) reported
@Hyperoptic and their sales people on the phone have got to be the most dull and least helpful service going they literally sound like they're reading a script and they're job is to sell but yet they always just say no no and no to any resolution you try and come up with
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Audrey 🏴🌱♋️
(@WeeBod7) reported
@Hyperoptic @HyperopticCS I’d like to know where my broadband is? I was told 6-8 wks - but after 9 wks there’s still no sign of installation! No one answers emails or website queries & even talking to engineers in the street - they had no idea we were waiting for install! Poor!
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Andrew S
(@ASonabike) reported
@Hillingdon @Hyperoptic Will this include a landline phone service? Many full fibre services don't, which means being forced to pay for a mobile phone separately. Elderly social housing residents in particular may still prefer the simplicity of a fixed landline.
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mike barrett
(@mikebar38794247) reported
@Hyperoptic Don't consider this company. They have NO specialist engineers available at the weekend!? 3 day outage in SE London.
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james rawcliffe
(@jamesrawcliffe9) reported
@ThisIsHaden @HyperopticCS @Hyperoptic Not for se1 5 days no internet! No good customer service ! Rubbish so far !
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Alex Micu
(@axelk) reported
@goulcher dependent but a few good ones around: Hyperoptic and G Network
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Gawny7789 l Pirate Goomba ☠️🍄
(@Gawny7789) reported
@RiddasRinascita @StephMcBee Don’t think I can get toob but I will be looking at hyperoptic if I do switch. The problem is BT sport having all the champions league games.
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Pranav Sethi
(@PranavS10) reported
@Hyperoptic Easily the worst broadband service in London. Installed the modem since a week and the internet isn't working since Day 1. I call every day and get false promises from the technical team. All I get is an invoice for their "services".