Hyperoptic Outage Report in Sunderland, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (16%)
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Wi-fi (11%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Jacqueline
(@PanJamGames) reported
@no_name_964480 @virginmedia If its available in your area. Hyperoptic. They're the best Internet we've ever had. Both in service provided, and customer service. I seriously can't recommend them enough.
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WxrldWxn
(@WxrldWxn) reported
@virginmedia absolute *****. upgraded to you from hyperoptic to get 1gb/a speeds from 500mb/s 2 weeks ago and it’s been down 4 days since i’ve joined.
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Thomas Pegg
(@TomPegg) reported
@suddenlyjoseph Having the same issue and it’s utterly infuriating. Have tried Hyperoptic and Community fibre. Both not available and waiting for virgin’s latest price rise
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N.
(@boynamednaz) reported
@Burnzyyyyyy @Hyperoptic Strap in. I’ve been waiting for over a month for installation and each week it’s ‘we promise it’ll be next week’ to ‘sorry we couldn’t set it up again’. Don’t leave it too late to raise a complaint as the customer service team get ignored by field teams and not worth chasing up.
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simon
(@sii_taylor) reported
@Hyperoptic @HyperopticCS im having trouble accesing games on the ps5 with anyone who has the same provider as me i.e hyperoptic also certain devices just dont pick up with this company can someone explain why or how to fix this ? Thanks
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Hayden David
(@HaydenDavid2) reported
Anyone else having problems with @Hyperoptic ? Been with them less than a month and already having issues of internet cutting out @HyperopticCS
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Charlie Newman
(@charlienewman93) reported
@Hyperoptic are you services down in KT19?
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Daniel Burns
(@Burnzyyyyyy) reported
@Hyperoptic there was a problem installing the fibre at my property last week. I've still had no update when the engineers will be back. And to top it off I've had the email to tell me my bill will be ready for next week for the internet that I haven't had yet...
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DJGaryBaldy
(@DJGaryBaldy) reported
@BrianGameyGamin @virginmedia I ditched them after 10 years of bad customer service I'm now with HyperOptic and I don't have anywhere near the outages I used to have. I've had 2 that I can think of in 16 months and one of them wasn't their fault.
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A. Cherrie 🇺🇦
(@cherrie2502) reported
@Hyperoptic hi, are your phone lines down? I’m trying to activate my broadband and none of the numbers I’m using are connecting including 0333 332 1111. Help please!