Hyperoptic Outage Report in Sunderland, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Marcelo Hidalgo
(@mhmnat1) reported
@Hyperoptic What kind of service is this! Again no internet connection 😡😡😡 @Hyperoptic
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Jimmy
(@jimmybignose) reported
@Hyperoptic being diabolically ****. 24 hr outage. No text updates Since this morning, and now website outright lying saying there’s no issues to my postcode. Contact centre online refuses to put me to an agent and just says call someone yolo
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C A P O
(@CryptoCap97) reported
@stuarthazeldine @SanchoMagnifico @Hyperoptic Crazy that it is still down... cannot access anything. Poor form.
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English Jew
(@English_Jew) reported
@alexmoneypenny Openreach is poor anyway. Try see if city fibre / community fibre / hyperoptic is avialbel for you.
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Sumzy82
(@sumzy82) reported
@Hyperoptic There has been no internet service since 1pm in Craven Park and no indication to when this will be fixed have not been able to do any work or use any services all day. I work from home and have no access to the network which is ridiculous!
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Eleftherios
(@leymytel) reported
@Hyperoptic support has gone downhill over the past few years. I remember when you could chat with them online and sort things out in minutes.
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Dean Lyall
(@DeanLyall) reported
.@Hyperoptic your support team via email haven't even acknowledged my complaints about recieving 5% of the speed I pay for with constant disconnections. The phone team don't even answer the phone. Instant email the next day when I cancelled my direct debit BUT STILL NO HELP
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Max Richardson
(@MaxRichSES) reported
@Hyperoptic @Hyperoptic could you please inform me how this is going to be dealt with ASAP and how I am going to be compensated forth the money taken, endless hours spent chasing your customer service team and the stress caused.
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James Nicholls
(@jamesjnicholls) reported
@SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!
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Stuart Hazeldine
(@stuarthazeldine) reported
@SanchoMagnifico @Hyperoptic I guess they’ll claim this is the 0.1%, but in 14 yrs of using TalkTalk copper wire broadband I never had an outage this long.