Hyperoptic

Hyperoptic Outage Report in Sunderland, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Sunderland, England 11/24/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

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Hyperoptic Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • kzablanka مشعل محمد الغانم (@kzablanka) reported

    @Hyperoptic 1Gb package is over 11x faster than the UK’s average broadband* They never raise your price during your commitment period If you can find the same package for less elsewhere, They Will match it

  • s1onk1ng Siôn King (@s1onk1ng) reported

    @Hyperoptic I switched in the early days when you offered fibre broadband, where as your rivals had failed to deliver. Coupled with the ease of termination (which I’ve never needed) and low cost options. I stayed for the same reasons, plus the service and reliability. #10YearsOfHyperoptic

  • AymanRamadaan Ayman Ramadaan (@AymanRamadaan) reported

    @Hyperoptic Fast, reliable and hardly ever goes down.

  • Bo_oris1 Boris (@Bo_oris1) reported

    @Hyperoptic Upload speed. Download speed. Customer service. #10YearsOfHyperoptic

  • ZeeAPalacios gravit0ss (@ZeeAPalacios) reported

    @Hyperoptic Hyperoptic are the number one best broadband provider in the country. Ridiculously good value for money with the speeds. I dread the day for whatever reason I have to switch to another provider and I hope that day never comes, I don't want to go back to the stone ages.

  • DoomEarl lolDRG (@DoomEarl) reported

    @Hyperoptic I moved to a flat with Hyperoptic available recently and was glad it was available, extremely high speed up and down, install was quick and flexible on socket location, great customer service #10YearsOfHyperoptic

  • markiuk Mark I'Anson (@markiuk) reported

    @Hyperoptic £40 a month with a £95 Amazon voucher and no setup fee. Virgin is £62 a month with £35 setup fee. No brainer, why pay 50% more. Haven’t had any issues Hyperoptic whatsoever over the last 2 years. 10YearsOfHyperoptic

  • pfanis Fanis Poulinakis (@pfanis) reported

    @Hyperoptic Love the service so far almost a year and 0 interruptions #10YearsOfHyperoptic

  • stefan_rh Stefan Rheinwald (@stefan_rh) reported

    @Hyperoptic Heard about it from our porter, tried it, never looked back. Simply the best. WFH and all devices connected made easy.

  • ScotFree2020 Indygran (@ScotFree2020) reported

    @Hyperoptic The best internet service I've ever had. Customer service is second to none, cost is very competitive. No landline required. Have passed on details of benefits of @hyperoptic to friends. No issues at all.