Hyperoptic Outage Report in Sunderland, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (14%)
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Wi-fi (10%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Diomidis Anadiotis
(@kandinskyboy) reported
@Hyperoptic @Hyperoptic Still no response from support or sales btw
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Sarah Clarke
(@sarahkathryncl) reported
@ArafatHuss37903 @Hyperoptic Yeah. The tech support is even worse than @virginmedia and I didn't think that was possible.
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LetmelookTV
(@letmelooktv) reported
Oh **** went to sleep with window open and now have a mouse invasion up @Hyperoptic bloody cables again!!! Cusersed ********* of a company!!!
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Kane
(@KorporateKane) reported
@Hyperoptic I have contacted your complaints team 4 times with no response and am having my price raised again. I urgently need support. These issues have been going on for weeks. How can I get this resolve ASAP?
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Sam
(@Sam_3006) reported
@Hyperoptic My support ticket hasn’t received a single reply for weeks… it’s so long ago I can’t even find the confirmation email in my email bin. Have already DM’d
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Aaisha Dadral
(@AaishaDadral) reported
@Hyperoptic I’m a new customer and I’m already looking at cancelling our account - your service has been super poor. Service due to start 18/07 - engineer’s been out, we’ve spoken to activation team several times - the account is awaiting the system team to change serial numbers
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Kane
(@KorporateKane) reported
@Hyperoptic I have contacted your complaints team 4 times with no response and am having my price raised again. I urgently need support. These issues have been going on for weeks. How can I get this resolve ASAP?
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CTRL AdumaMum 👑
(@AdumaMum) reported
@ShakkTV @ThreeUK only 2 options i have is 3 (£21/month for 150mbps down) and ee (£55/month for 100mbps down). otherwise i'd be with hyperoptic atm for full gigabit down and up
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Lukesh Aute
(@lukeshaute) reported
@Hyperoptic I have already done with basic troubleshooting and is not helping much. The slow speed is impacting my work and is not acceptable.
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HARSH
(@909harsh) reported
@Hyperoptic I had a call with Stephen regarding the ongoing connectivity issues. Despite my having submitted sufficient evidence demonstrating repeated drop-offs to 1 Mbps?on a plan that promises 150 Mbps?he was unable or unwilling to acknowledge the problem. He appeared indifferent P1.