Hyperoptic Outage Report in Sunderland, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (73%)

2. 

   Total Blackout (15%)

3. 

   Wi-fi (9%)

4. 

   E-mail (3%)

Community Discussion

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Hyperoptic Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported 12 minutes ago from Newcastle upon Tyne, England

  @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Vivek (@vsriv1) reported 19 seconds ago

  @Hyperoptic Hi, Can you please help to expedite my connection issue. Its around 2 months I'm chasing everyone. Raised with "Customer Relations Specialist" but that team is also of no use. Please help. @Hyperoptic @HyperopticCS

• HyperopticCS (@HyperopticCS) reported 3 minutes ago

  @tnayas @Hyperoptic We're sorry to see you've lost connectivity, Necdet! We are experiencing an outage in the area, but an engineer is already on the case. Hang tight, we'll get this back up ASAP!

• Jacob I Modayil (@ridikewl) reported 5 minutes ago

  @Hyperoptic Well my internet is crap Can you fix the connection issues first?

• Daniel Moore (@ILDannyMoore) reported 6 minutes ago

  Thanks for a terrible experience, @Hyperoptic! 1) Got notified our building was connected 2) Booked a pre-install, he didn't show up 3) Couldn't book an install because of an error 4) Opened a ticket, took weeks to resolve 5) My order was cancelled, "building not connected".

• Kimmy (@KimmyS86) reported 7 minutes ago

  @HyperopticCS Recently my Hyperoptic broadband has been awful. Slow speeds and connection dropping every few minutes. Can you assist?

• Andre Louis (@FreakyFwoof) reported 7 minutes ago

  @iCave_Dave Can't tell you how jealous I am. I live in London and my street has no VM, no Hyperoptic, best I can get is 70 mbit down and I'm on the top tier broadband for the area. What utter crap.

• Teoman Necdet Ayas (@tnayas) reported 9 minutes ago

  @Hyperoptic Hello. Internet service at E9 5GL is off. Is there an expected time / date for recovery? Thank you !

• Tom (@tomre44) reported 10 minutes ago

  @SkyUK No problem in increasing my bill 3 times in a year, but unable to provide a service (subpar to other providers by the way … 60mb? hyperoptic gave us 1.5gb for £20 more) that works reliably. Switching providers tomorrow, enough of your shite.

• Qassim (@qassim_uk) reported 10 minutes ago

  @ryan54752513 @shanethegooner Meanwhile I just got an offer to renew my Hyperoptic 1Gbit up/down for £5 cheaper than I paid last year (£45/m for gbit + static IP) :)

• Vivek (@vsriv1) reported 12 minutes ago

  @HyperopticCS @HyperopticCS Waited whole day but no timeline has been shared yet to fix the issue. Can you please check with customer service team and confirm timeline. It's 2 months now waiting to get issue fixed. @Hyperoptic 😠