Hyperoptic

Hyperoptic Outage Report in Southampton, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Southampton, England 01/20/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • jon__jones Jon Jones (@jon__jones) reported

    @Hyperoptic The person that used to live here was on BT for some reason. Saw that Hyperoptic was available and the speed & customers service just cannot be beaten! Switched over straight away.

  • J_Stoodley Jake Stoodley (@J_Stoodley) reported

    @Hyperoptic Intedibly competitively priced and once set up, no connectivity or drop out issue occurred to date. Hopefully never have to switch again #10YearsOfHyperoptic

  • whenitsnovember ☁️ (@whenitsnovember) reported

    @Hyperoptic #10YearsOfHyperoptic customer service & products 🌀💙💙

  • Simon_Lucy Simon_Lucy (@Simon_Lucy) reported

    @Hyperoptic As fibre is never likely to get to the house it doesn't really help.

  • fredburvenich Fred ★_ürvenich (@fredburvenich) reported

    @Hyperoptic Totally recommend this service! Its independent from other LLU services, am an ex BT engineer so trust me! Million times more reliable!

  • DanielleJade89 Danielle-Jade Neil (@DanielleJade89) reported

    @Hyperoptic Lots of other supplies couldn’t supply to my building without installing lots of wires - you guys just put a box in my cupboard and had no problems for over 3 years #10YearsOfHyperoptic

  • CryptoF32296791 Crypto Follower (@CryptoF32296791) reported

    @Hyperoptic Hyperoptic was already in place when I moved. Since then Virgin media have attempted to sway me, however I'll stay loyal to Hyperoptic as they're very well priced with astounding customer service. 1 full year with them and not a single outage. #10YearsOfHyperoptic

  • charlotteyuen Charlotte WEAR A MASK Yuen (@charlotteyuen) reported

    @Hyperoptic Fast, reliable broadband and decent customer service - a happy customer! #10YearsOfHyperoptic

  • emrega Emre Gonenc Altinok (@emrega) reported

    @Hyperoptic #10YearsOfHyperoptic I switched to Hyperoptic because I would never ever dream I could see such speeds in my house before I die. It is like "The internet is your intranet!!!"

  • gradickinson Graham Dickinson (@gradickinson) reported

    @Hyperoptic I switched because Hyperoptic are way ahead in speed and service.