Hyperoptic outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Hyperoptic outage reports came from the following cities: Barnsley.

City	Problem Type	Report Time
Barnsley	Internet	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Mark Sutherland (@markesutherland) reported 27 minutes ago from Sheffield, England

  Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chad West (@ChadWestTweets) reported 2 minutes ago

  Just had @Hyperoptic installed last week. It randomly stopped working, apparently due to bad wiring The next engineer available is in six days Dog **** company, avoid

• 
  John Younghusband (@nenamewilldo) reported 2 minutes ago

  @Hyperoptic CS12010207 you don't answer the phone and your robot doesn't speak or understand English, I have sent an email to support however I don't want a telecoms supplier that takes 48 hours to respond cancel the install booking for Friday 1st May

• 
  Sonia Marsh (@SoniaMarsh49390) reported 7 minutes ago

  @Hyperoptic No internet at TW8 0AX following your maintenance today. Outage is now 8 hours and counting. When will it be fixed?

• 
  Lidia Cantele (@CanteleLidia) reported 8 minutes ago

  @Hyperoptic Disappointing service from Hyperoptic. Switched from Virgin having been told I’d be credited my £200 early termination fee once evidence of charges provided. 7 months on- multiple times raising this- still nothing done to apply credit. Case is being ‘investigated’. Sort this out!

• 
  Neil (@NRManc) reported 9 minutes ago

  Hi @Hyperoptic I’ve received a personally addressed letter from you. I have no idea where you have obtained my name and address but I have never given you permission to use this data. Please provide a link to your data protection complaints

• 
  Saika (@Saiccc2) reported 9 minutes ago

  @Hyperoptic It really seems that your network is having some problems recently, as so many people are experiencing this.

• 
  Jordan🇩🇲 (@JordyOnside) reported 10 minutes ago

  Just spoke to @Hyperoptic Apparently it’s their biggest outage and a major priority but they have no time frame 👍 also the staff said their service tracker is actually fake that’s why it constantly says no issues

• 
  MXSTAMXSES 🇺🇬 🇵🇹 (@MistaMxses) reported 11 minutes ago

  @S_Fleary1 Depends on which network covers your area Vodafone is decent Hyperoptic too

• 
  Darán 🏆LFCCHAMP20NS🏆 (@DazLFC79) reported 13 minutes ago

  @JoshCF_ @Hyperoptic are even worse with their service. 8 years loyalty and they want me to pay 3 times as much as a new customer for the exact same service. Where is the business sense in disrespecting loyalty for short termism ? Also needs assessing by @CMAgovUK for unfair treatment

• 
  Just Me (@JustMe31972856) reported 15 minutes ago

  @Hyperoptic big outage across multiple sites, yet status on web page says no faults. Don't waste time trying to troubleshoot and resetting or calling them. It's down until engineers fix it.