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Hyperoptic

Hyperoptic outages and service status in Sheffield, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • markesutherland
    Mark Sutherland (@markesutherland) reported from Sheffield, England

    Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • MclarnonConnor
    Connor McLarnon (@MclarnonConnor) reported

    @Toffe3m4n @Hyperoptic Having same issue in Liverpool

  • Si_Berry
    Simon Berry (@Si_Berry) reported

    @Hyperoptic You don’t quite have the service coverage of BT though yet do you… get to more homes faster and you’ll be quids in I’m sure! P.s I’m already a FTP customer but only BT can supply 😠

  • qbalsdon
    Quintin Balsdon 💙 (@qbalsdon) reported

    Hey @Hyperoptic I can’t seem to get an internet connection in SE13 - tried rebooting the router. Is there an issue?

  • delwarhuss
    rahel chowdhury (@delwarhuss) reported

    @Hyperoptic **** service getting from there installation team .it's has been 4 weeks no response from there side.

  • MewzahTV
    Mewzah (@MewzahTV) reported

    @KeviSkillz Im in Manchester and @Hyperoptic have been nothing but awful sadly, endless packetloss & download speed never hits the 500s nevermind the 800s on a 1GB package :(

  • per_hansen
    Per Hansen (@per_hansen) reported

    @Hyperoptic I'm with these guys and it's been really good so far. They know how to run an IP network, downtime has been minimal (usually only their transparent caches) and performance is great. Upgrades have been easy and I have never had to contact them about a fault.

  • jayfromp
    Jay (@jayfromp) reported

    @Hyperoptic is 24h how long your customer service is on till or how long you have to wait before someone answers the phone?

  • tgpockets
    tom sutcliffe (@tgpockets) reported

    @KeviSkillz I have hyperoptic in Manchester too, they offered gigabit up/down for £35 a month as a new customer

  • cyberharibu
    Harry McLaren (@cyberharibu) reported

    @Hyperoptic "Speed, customer service and that goddamn speed!". FTTB FTW!

  • D_Bakeeee
    Dylan (@D_Bakeeee) reported

    @Hyperoptic I switched because of the insane speeds, and reliable service. I stayed for the top tier customer service! #10YearsOfHyperoptic