Hyperoptic outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

Hyperoptic signals over the past 24 hours, with local activity from Sheffield, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Mark Sutherland (@markesutherland) reported 26 minutes ago from Sheffield, England

  Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ahnaf Mahmud (@AhnafAMahmud) reported 6 minutes ago

  Hyperoptic down again. All lights green but no internet!

• 
  Chris Murphy (@AggressiveCool) reported 7 minutes ago

  @Hyperoptic Leading the way for fast Wi-Fi in blocks of flats. Very hard where I live, but very helpful, very good customer service never had no problems. When I was with ee, I had nothing but problems. Thank you so much.

• 
  Tom Thornhill (@TomThornhill_2) reported 9 minutes ago

  @FourthStreetDan @Hyperoptic Interesting. The light on my router went green and sure enough the Internet is back up if I switch back from mobile tethering to my usual Wifi. I'm at two hours three minutes on hold but I'm at position three and it seems to be going down.

• 
  M. (@mariucha77) reported 13 minutes ago

  @jamsmcp @Hyperoptic Imagine 11 days without service!!

• 
  Slimfit (@iSlimfit) reported 15 minutes ago

  Had an internet outage all morning and had to use my office phone as hotspot. Reported it to my ISP, and the issue was fixed around 1pm. I asked if there was any compensation for the disruption, and they knocked 50% off my next month’s bill. Hyperoptic l’ẹ́kàn sí. 👏

• 
  Hasim (@Hasimivan02) reported 16 minutes ago

  @Hyperoptic FIX IT

• 
  Alex Nixon (@alexnixon_uk) reported 16 minutes ago

  Naively thought @Hyperoptic was a pretty cool but nope, you automatically roll onto a terrible value plan and are forced into a tedious back-and-forth chat with customer service to change. I'm sure it makes financial sense but man that's a scummy approach to making money

• 
  Impossible (@Neverwasneveris) reported 19 minutes ago

  AnY ONE ELESE @Hyperoptic Internet down? #hyperopic

• 
  Siddhant patni (@RafaSidwolf) reported 21 minutes ago

  @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

• 
  Ryan 🤠 (@Slimothy_James) reported 21 minutes ago

  My @Hyperoptic has been dropping as low as 0.2mbps for over 3 weeks. Front-line support has been patronising and useless and I haven't seen an email from the technician I spoke to in almost a week now. Got an email saying it was fixed when it wasn't. Pathetic display, guys.