Hyperoptic

Hyperoptic Outage Report in Sheffield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Sheffield, England 12/23/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • markesutherland Mark Sutherland (@markesutherland) reported from Sheffield, England

    Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • mr_w_snapper Lee B (@mr_w_snapper) reported

    @Hyperoptic your engineers have been round drilling holes in my building and now I have a water leak in the wall where the holes have been drilled. Please help.

  • SarahPo85591971 Sarah Poole (@SarahPo85591971) reported

    @Hyperoptic Avoid this service, very poor. No landline for months, helpline not answered, out of contract but still charging notice for no service!

  • yoganshib Yoganshi Bhatt (@yoganshib) reported

    @Hyperoptic My wifi is down and I can’t log into my account. Can anyone help?!

  • maZuFC Adam Mazurek (@maZuFC) reported

    @Hyperoptic @HyperopticCS is there an issue with hyperoptic in London, stanmore area? My download speeds are 1mbps ... Status page says green. I've restarted the router as well but still no good.. can you check please?

  • brittnoppe Brittany Noppe (@brittnoppe) reported

    @SkyHelpTeam are there outage issues with SkyQ? My SkyQ is saying our hyperoptic router has no internet but we’re connected fine on other devices.

  • sunjayv Sunjay Vyas (@sunjayv) reported

    If you need a reliable internet connection AVOID @Hyperoptic 7 days of no connection then they send someone to the property who can’t fix the issue. No internet means no work means no pay. Merry Christmas

  • DazLFC79 🏆Champ19ns🏆Darán Mac Thoirealaigh (@DazLFC79) reported

    @RebeccaAliceEFC Me too, just hope there's no connection issues with Hyperoptic as wanna watch Merseyside derby

  • Mrkipli09851274 Mrkipling (@Mrkipli09851274) reported

    @Hyperoptic i haven't been able to connect to my PlayStation Network all day, there seems to be a lot of people who are also customers with the same issues. How long before these issues are fixed??

  • 1976Panenka Panenka76 (@1976Panenka) reported

    @HyperopticCS Definitely isn't guys, never had a problem with anything else, including streaming on 3rd floor of my house! Hyperoptic always bang on 👌🏻

  • Piskopat54Yazar Emrah #Trabzonspor (@Piskopat54Yazar) reported

    @HyperopticCS I already did sent you dm.i spoke to you on chat and over the phone all your staff was doing blaming Sony update. It is very clear that its your end issue. It Sony update as all the other internet provider customers are fine apart from hyperoptic.