Hyperoptic Outage Report in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Mark Sutherland (@markesutherland) reported 26 minutes ago from Sheffield, England

  Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wasim K. (@MarbleCoffee23) reported 2 minutes ago

  @dzestina_j Looooky loooky, hyperoptic what? My potatoe WiFi don’t look too bad now does it 🥸

• 
  Richard Gross (@rajeitltd) reported 3 minutes ago

  @hyperoptic @hyperopticceo How long is a piece of string? No idea - exactly! The same response from hyperoptic when it comes to getting the installed service activated - so far 8 days with no success and no idea of a resolution either.

• 
  james rawcliffe (@jamesrawcliffe9) reported 3 minutes ago

  @Hyperoptic @TheDrum Thought it was good till Monday been down for 5 days in se1 London , can’t speak to manager, same dribble from 3 customer advisors absolute rubbish. Customer service a joke and repair of service non existent currently

• 
  james rawcliffe (@jamesrawcliffe9) reported 7 minutes ago

  @HyperopticCS @Eurovision Well your service hyperoptic isn’t worth 1 point ! Se1 no broadband for 5 days . No email to your customers letting them know just bad service and non existent repairs

• 
  james rawcliffe (@jamesrawcliffe9) reported 8 minutes ago

  @HyperopticCS Failed by hyperoptic day 6 no internet n se1 elephant and castle! Disgusting service !

• 
  Deborah (@deborahr967) reported 10 minutes ago

  @Hyperoptic is the worse provider. They don’t care about customers, when they see a person with disabilities left in a vulnerable situation with nothing and no one she can contact in an emergency plus it disarming her door alarm shows what they are

• 
  james rawcliffe (@jamesrawcliffe9) reported 16 minutes ago

  @drljnoble @virginmedia @Hyperoptic I wouldn’t customer service awful and repair service is appalling no internet for 5 days in se1 so far

• 
  BG (@BgBlue92) reported 16 minutes ago

  @Hyperoptic and their sales people on the phone have got to be the most dull and least helpful service going they literally sound like they're reading a script and they're job is to sell but yet they always just say no no and no to any resolution you try and come up with

• 
  pratsharma (@pratsharma) reported 17 minutes ago

  @Hyperoptic is their an outage in NW8? I haven’t had internet since yesterday

• 
  james rawcliffe (@jamesrawcliffe9) reported 17 minutes ago

  @Hyperoptic Thought it was good till it Monday been down for 5 days in se1 London , can’t speak to manager, same dribble from 3 customer advisors absolute rubbish. Customer service a joke and repair of service non existent currently