Hyperoptic Outage Report in Sheffield, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (72%)
-
Wi-fi (13%)
-
Total Blackout (12%)
-
E-mail (2%)
-
TV (1%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
-
Mark Sutherland
(@markesutherland) reported
from
Sheffield, England
Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Ady
(@MrAdy1882) reported
@Hyperoptic your Customer portal is a 🤬 joke 5 mins to just login to check my details
-
Sonia
(@Sonia19020057) reported
@Hyperoptic I have unfortunately got stuck with the worst company ever. I have a problem Nd I have been put on hold for over an hour having spoken to 3 people and repeating my issue and then being put on hold again
-
Kalyan Lavu
(@Lavu3K) reported
@Hyperoptic …. Connection is very bad in Soton ocean village. Can you please sort it out ASAP ? having a torrid day due to this can’t join any meet
-
Hoo-lee
(@lj_cedenoq) reported
@HyperopticCS Tried cancelling contract because you can’t deliver the promised service + it’s impacting my ability to work. Now I’m told I have to pay a £170 fee!!?? Replied to an open ticket 3 days ago and yet to hear a response back from @Hyperoptic at all!? Need solutions!!!!
-
Danielle
(@F1Danii) reported
Avoid hyperoptic! Awful customer service who take 8 days to fix an issue, for it not to be fixed and say the next appointment for an engineer is the 1st September. 4 weeks after the outage started. @Hyperoptic @HyperopticCS @Ofcom
-
Darren Scott
(@darren_scott) reported
Are your services down in London @Hyperoptic @HyperopticCS? Have sent a DM
-
Tom Hill
(@tomm3h) reported
@jesslynnrose @axelk @Hyperoptic That generally comes down to discussions with the building owners, whom either don't want to talk about it, or don't like the terms offered. The same schtick would also quickly hinder anyone else.
-
Najeeb Hamid
(@najeeb_hamid7) reported
@Hyperoptic you have left our flat (and the whole building) in E1W with no WiFi since July, had the nerve to still charge us for WiFi then refused to issue a refund. Appalling company and treatment, never get your WiFi for them unless you can avoid it
-
LG
(@ingotism69) reported
Day 18 of an outage for entire postcode. Can’t provide any of us with a consistent update, can’t escalate to anyone. We’ve been lied to over and over again, spent a fortune on temporary data/solutions. Today I received my £56 bill. An utter disgrace. #hyperoptic @HyperopticCS
-
TheRealSlimJadey
(@TRealSlimJadey) reported
Day 2 without any upload speed this time. Usually it comes back by the next day but over 24 hours without and still nothing. A known issue for a month and they’ve allowed it to get this far. Day 2 of not being able to work @Hyperoptic @HyperopticCS