Hyperoptic

Hyperoptic Outage Report in Sheffield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Sheffield, England 09/16/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • markesutherland Mark Sutherland (@markesutherland) reported from Sheffield, England

    Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • RogersonAndrew Andrew Rogerson (@RogersonAndrew) reported

    @Hyperoptic Super-responsive customer service, great value for money and, oh, did I mention amazing speed?

  • GamerAdamMixer gameradam (@GamerAdamMixer) reported

    @Hyperoptic because the reliability and 24/7 support

  • gailegrak gailegrak (@gailegrak) reported

    @Hyperoptic Hyperopic was installed in the flat we were renting. Cannot complain, because while our friends have connection issues with competitor brands, we not only have a fabulous connection, but also save more money! #10YearsOfHyperoptic

  • SkibbleDazz Raza (@SkibbleDazz) reported

    @Hyperoptic #10YearsOfHyperoptic I switched to Hyperoptic from Sky around 2015 i think when it first came in Birmingham, registered my interest and got it first. never looked back. It's super fast (1gig) download "& upload". Has "never" broken down. Life support during pandemic. Simply best!

  • ZiBadscene Jose Macena (@ZiBadscene) reported

    @Hyperoptic my typing is too slow for the internet speed!!

  • collywobs19xx Colin Harbour (@collywobs19xx) reported

    @Hyperoptic Speed, reliability, great service. And did I say speed?

  • fonix232 Jozsef Kiraly (@fonix232) reported

    @Hyperoptic Why I chose you? That's pretty simple. Moved to a new flat, you were the only option at the time, and it was love at first s̶i̶g̶h̶t̶ data packet! Reliable service, good speeds, good support, amazingly low prices... What else would I need? #10YearsOfHyperoptic

  • peregrine_coast 👐 Eryk (@peregrine_coast) reported

    Seeing @Hyperoptic vans on every street around Partick and not being able to get it in my flat is a horrible tease 🥲

  • DorranVtuber Dorran (@DorranVtuber) reported

    @LichVtuber Virgin media suxxx 😤 would always get dropouts. If you ever live in an area with Hyperoptic I'd say go for it, paying £30 for 500Mb down and up and 0 dropouts in over a year

  • FreakyFwoof Andre Louis (@FreakyFwoof) reported

    @HereBeSaoirse 12 MS ping and I'm in the Netherlands. If you're on Hyperoptic in London they can hit my server with 3MS. That's a company that built out their network properly. Hyperoptic gigabit is a thousand times better than VM's offerings.