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Hyperoptic

Hyperoptic outages and service status in Sheffield, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • markesutherland
    Mark Sutherland (@markesutherland) reported from Sheffield, England

    Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • _DanJbh
    Dan🥷 (@_DanJbh) reported

    @elliviant £20 hyperoptic, 1gb up and down

  • CraigAndFriends
    Craig & Friends (@CraigAndFriends) reported

    @Hyperoptic hi. Your service people just destroyed our Internet while putting in cabling for another flat in the building. This is the SECOND TIME and we need this fixed IMMEDIATELY. The hold time when calling is hours long. DM me or I’ll go on a campaign

  • donedgley1
    Don Edgley (@donedgley1) reported

    @mariucha77 @lulu_veganx @Hyperoptic Day 5. Supposedly they found the failed node yesterday but didn't fix it. They told me that they will be back trying again at 10am today. Incredibly slow

  • AggressiveCool
    Chris Murphy (@AggressiveCool) reported

    @Hyperoptic Leading the way for fast Wi-Fi in blocks of flats. Very hard where I live, but very helpful, very good customer service never had no problems. When I was with ee, I had nothing but problems. Thank you so much.

  • satnav08
    Sapna Chadha (@satnav08) reported

    @MoMayet3 @electrodrummer @Hyperoptic I’ve had to hang up as having calls but still in chat and 1.5hrs 😳. Crazy as just need to be online and back from holiday 🫣

  • mariucha77
    M. (@mariucha77) reported

    @jamsmcp @Hyperoptic Imagine 11 days without service!!

  • c932x
    Alex (@c932x) reported

    @Hyperoptic I've been on hold for 50 minutes - will you just pick up the bloody phone? Ridiculous service - you need to hire more staff innit. Think it might be time to change provider - you're even worse than Vodafone and that is sayyying something!

  • ells_afc
    ells🦋 (@ells_afc) reported

    @AFCBUDDY85 @Hyperoptic Speeds are great I must say and the follow up customer service from management has been very good. But trying to raise the outages and get timeframes was near enough impossible. I went almost 2 days with no wifi. They’ve now given me basically 3 months for free.

  • Griffeyfc
    Griffey (@Griffeyfc) reported

    What has happened to hyperoptic? Issues after issues as of late

  • gregthomson31
    Greg Thomson (@gregthomson31) reported

    another hot day means @Hyperoptic is down again