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Hyperoptic

Hyperoptic outages and service status in Sheffield, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • markesutherland
    Mark Sutherland (@markesutherland) reported from Sheffield, England

    Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • electrodrummer
    David. Eff the WEF. ❤️CO₂. #GLO. (@electrodrummer) reported

    @Hyperoptic Bad news. Waited in chat queue for 1.5 hours with zero response. Gave up.

  • joyjack
    J Jack (@joyjack) reported

    @Hyperoptic what's the issue now? 24 hrs unstable network without notice is cruel.

  • TomThornhill_2
    Tom Thornhill (@TomThornhill_2) reported

    @FourthStreetDan @Hyperoptic Holy ****, they just told me my position in the queue. So I'm no longer queueing to be in the queue – I'm now in the *actual* queue.

  • stewartone1
    stewart (@stewartone1) reported

    @Hyperoptic Any chance you guys can answer your phone line or chat or emails?!? Very poor customer service!!

  • Kazza1144
    Kazza (@Kazza1144) reported

    Internet down, chat bots don't work weekends 🙄 so on hold to provider for over half hour @Hyperoptic not acceptable!

  • TomThornhill_2
    Tom Thornhill (@TomThornhill_2) reported

    @Hyperoptic is down and they're not answering the phone or web chat.

  • Mabs79
    Mabs Ahmed (@Mabs79) reported

    @___g_a_g_a @c932x @Hyperoptic Did they say when service will be working again

  • mariucha77
    M. (@mariucha77) reported

    @Neverwasneveris @Hyperoptic 6 days without service in SE london

  • pratapsingh71
    pratap singh (@pratapsingh71) reported

    @Hyperoptic 30–45 mins on hold without connecting, emails ignored, tickets never closed. Customer service is non-existent. Yet auto-billing works flawlessly—even after disconnection. How do you justify running a business like this? Your business need some human in loop to survive

  • jammach
    🏳️‍🌈 Gavin Barrie 🏳️‍🌈 &✂️TQ+ (@jammach) reported

    @AussieBromo I pay £35 in Scotland for 1gig down / 1gig Up from Hyperoptic. Your costs and speeds are shocking.