Hyperoptic

Hyperoptic Outage Report in Sheffield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Sheffield, England 12/31/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • markesutherland Mark Sutherland (@markesutherland) reported from Sheffield, England

    Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesHVoices James Holyoake (@JamesHVoices) reported

    @HyperopticCS @ChppIl While I'm sure you have to say this, it's unfortunately highly likely that the problem is with @Hyperoptic. Most people have attempted tethering with phones and it works fine. Perhaps a little more investigation is needed your end.

  • Arkenspork Matthew McGill (@Arkenspork) reported

    @Piskopat54Yazar @firaskamal @AskPS_UK Don't suppose you've had any more luck with this? Me and my flatmate are unable to launch FFXIV's launcher on PC or Windows Updates without tethering to our phones, so seems like a Hyperoptic problem?

  • Mrkipli09851274 Mrkipling (@Mrkipli09851274) reported

    @Hyperoptic i haven't been able to connect to my PlayStation Network all day, there seems to be a lot of people who are also customers with the same issues. How long before these issues are fixed??

  • XeroNixxy XeroNixxy (@XeroNixxy) reported

    @Hyperoptic Hi i'm having issues connecting to the PSN since 2.30pm and i've seen on Twitter few other Hyperoptic customers are also having this issue, anything you are aware of?

  • swanzmatt Matt (@swanzmatt) reported

    @Mrkipli09851274 @Hyperoptic Same here I'm on sky broadband just not working

  • The_Greal_Deal City (@The_Greal_Deal) reported

    @Hyperoptic @HyperopticCS you need to look into issues with PS5 connectivity. Doesn’t work at all but the PS5 connects fine to other providers Not happy 🤬

  • yoganshib Yoganshi Bhatt (@yoganshib) reported

    @Hyperoptic My wifi is down and I can’t log into my account. Can anyone help?!

  • DazLFC79 🏆Champ19ns🏆Darán Mac Thoirealaigh (@DazLFC79) reported

    @RebeccaAliceEFC Me too, just hope there's no connection issues with Hyperoptic as wanna watch Merseyside derby

  • Chris89698477 Chris (@Chris89698477) reported

    @ArmaVALIANT @zoetargaryen @AskPS_UK Got to be hyperoptic as others are reporting the same thing. I’ve tried contacting their live chat but can’t get through, nightmare. Let me know if you find a fix

  • Hunterston_UK Virtual Hunterston (@Hunterston_UK) reported

    @Hyperoptic Suggestion, you should offer a free 0800 number for customers to call you if there is a fault in service