Hyperoptic Outage Report in Sheffield, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (73%)

2. 

   Total Blackout (14%)

3. 

   Wi-fi (10%)

4. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• Mark Sutherland (@markesutherland) reported 9 minutes ago from Sheffield, England

  Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Sam Tincey (@samtincey) reported 3 minutes ago

  @Hyperoptic why am I only getting half speeds and why is it taking over an hour for you to answer your phones. Not acceptable. Hurry up!! Ps your services was not what It was. MAYBE PROFIT OVER SERVICE

• 🕷Financial Bear 🇪🇺🇨🇦🇬🇧🇨🇭 (@FinancialBear) reported 7 minutes ago

  @virginmedia @JamesTurner37 Virgin what the hell “ as soon as possible” even mean. You service is rubbish, your customer service is awful and designed to make ppl scream snd leave. I do not believe you are sorry at all. James try @Hyperoptic they MAY be in your area

• Rachel Clarkson (@rachelous) reported 8 minutes ago

  @HyperopticCS @Hyperoptic @HyperopticCEO Terrible service from completely disinterested, impotent staff. A completely broken business model. Please contact me to fix my 2-week zero internet issue immediately. Absolute joke. #amateur #hyperoptic

• Ben Felix (@benfelix) reported 8 minutes ago

  @HyperopticCS @Hyperoptic @HyperopticCEO Haven’t had internet now for more than 30 hours; into the 2nd working day. This is not acceptable - expecting an honest response on what’s going on and when I can expect the service back that I am paying for. Please reply here, not on DMs.

• LG (@ingotism69) reported 10 minutes ago

  @HyperopticCS #hyperoptic No service for over 24 hours. Can’t get through on phone or chat. Can you please provide update?

• HyperopticCS (@HyperopticCS) reported 14 minutes ago

  @fidilydidilydee @Hyperoptic Hello! There was a small power outage at the area. The connection is now restored, we're sorry about the disturbance!

• Nic β (@nicbell) reported 15 minutes ago

  @Hyperoptic down in N16 since Thursday. Customer service not of much use.

• Georgia Miles (@fidilydidilydee) reported 15 minutes ago

  @Hyperoptic down at SW11?

• Juliette (@Juliett98861269) reported 18 minutes ago

  Hi @Hyperoptic we have had a wifi outage since Thursday and still no update on when it will be back on or if there is an interim fix ??

• risty restia (@ristyrestia) reported 19 minutes ago

  @Hyperoptic my internet connection is in trouble from 3pm today. I have called and reported the issue, please fix it asap!