Hyperoptic Outage Report in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (71%)
• Wi-fi (15%)
• Total Blackout (11%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Mark Sutherland (@markesutherland) reported 35 minutes ago from Sheffield, England

  Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve (@xMr_Mac) reported 4 minutes ago

  @petehotchkiss @Hyperoptic I received an email to say my broadband would be down today, don’t know if it’s a National thing they are doing.

• 
  Christina Chambers (@steenchambers) reported 5 minutes ago

  @HyperopticCS trying to get hyperoptic installed...been waiting a week to even get a response after signing the agreement. Can someone help?

• 
  rickwiththe (@rickwiththe) reported 9 minutes ago

  @Hyperoptic @ChooseUK Your broadband may be fast but the activation is hyper slow. I'm at day 15 of my "activation" . You've taken my money and after 13 days a technician came on site to confirm that the setup was fine, you just hadn't configured it correctly on the backend. Still waiting.. Zzz

• 
  Uppili (@UARE247) reported 9 minutes ago

  @hyperoptic from a top end reliable service to more cost new router and more outtages with no info from company - @HyperopticCS any idea when internet will come back as my EE reception here is rubbish thus internet via hotspot ropey.

• 
  HyperopticCS (@HyperopticCS) reported 10 minutes ago

  @VUsheruk @Hyperoptic We apologise for any inconvenience caused by this downtime, and our teams have confirmed that it affected multiple areas all at once, but they managed to resolve the issue, and restore the service to everyone who was affected. We hope yours is fine too!

• 
  Victoria Perea-Usher (@VUsheruk) reported 11 minutes ago

  @Hyperoptic our internet is down in Acton. W3 postcode. Please fix, its been down for 60mins!!!

• 
  Johan Ballot (@JohanBallot4) reported 11 minutes ago

  @Hyperoptic What happened to 24/7 customer service dept.?Trying to reconnect phone line. No one to take phone call last 2 weeks. No live chat connection either. Emailed support@Hyperoptic last week. Still waiting for email reply. #hyperopticnocustomerservice.

• 
  Tser Alex (@Al3xTser) reported 13 minutes ago

  Outage again in NW9 a week after last outage. We WFH is not funny @Hyperoptic @HyperopticCS #hyperoptic

• 
  🌔🦜🐧🦢Celeriya🦢🦚🐬🌠 (@TheCeleryLady) reported 17 minutes ago

  Is anyone at @Hyperoptic's broadband setup team available on the phone?.. no complaints, I'm just wondering if I'm near the top of queue after 30 minutes or if I can hang up, and call back tomorrow? So that I can do prayers :)

• 
  Boozus_Newyorkus (@BoozusNewYorkus) reported 18 minutes ago

  Apologies to everyone that was going to watch today's D&D stream, unfortunately there's an outage for the area with Hyperoptic, and for the first time ever, I'm having Internet issues 😭😭