Hyperoptic Outage Report in Sheffield, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Mark Sutherland
(@markesutherland) reported
from
Sheffield, England
Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Bethan Ovens
(@bettyo1976) reported
@NickHulin @HyperopticCS @Hyperoptic Was it fixed? I'm TW9 and mine also went down on the 25th but yet to be sorted out (despite emails and Live Chats).
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cc
(@cc15194316) reported
@Hyperoptic Why is my broadband only 5mbps and currently not working in glasgow
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Martin 马丁 Holterman
(@Martinned81) reported
At some point an engineer arrived to set up the physical infrastructure at my new flat. Very nice and competent. But he was here for 3 hours, and he spent most of that time on the phone with a @Hyperoptic call centre trying to get a signal through the cable he'd just put in.
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Rosie
(@CatriRose) reported
@HyperopticCS @Hyperoptic As said, you didn’t help me when I needed it, and your service is not available where I live. I’m just warning others to avoid Hyperoptic
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Fred
(@kingfrederik) reported
@Hyperoptic is very fast internet but very slow at fixing issues. A switch broke LAST NIGHT and they've still not fixed it leaving hundreds without internet.
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Michal Akrabi Peleg
(@MichalAkrabi) reported
@Hyperoptic Too bad our whole street is down and you guys can't figure out why and when it'll be sorted
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Ahmed Hafez
(@ahmed__haffez) reported
@Hyperoptic complete scam. No internet even though you get charged no costumer support even if I stay on phone for hours. No live chat. No contact at all.
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Andrew Lanxon
(@Batteryhq) reported
Called @Hyperoptic to upgrade plan. Call answered immediately. Was on the phone for all of two minutes and left happy with a good deal. This is how all customer service should be.
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Jenny Bird 🇪🇺 #NOTMYPM #GTTO 💙#NHS
(@MissJennyBird) reported
Any news on my installation @Hyperoptic @HyperopticCS or are you going to leave me yet another day without any service?! This has been going on since TUESDAY morning. Never, ever known a Company like it!!!! 🤬
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Yeptch
(@yeptch) reported
@Hyperoptic hi, my internet has been down since 7pm last night. Really need it to be up and running again this morning for work!