Hyperoptic service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (69%)
• Wi-fi (15%)
• Total Blackout (13%)
• E-mail (2%)
• Phone (1%)

Community Discussion

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Hyperoptic Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Mark Sutherland (@markesutherland) reported 14 minutes ago from Sheffield, England

  Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BG (@BgBlue92) reported 2 minutes ago

  @Hyperoptic and their sales people on the phone have got to be the most dull and least helpful service going they literally sound like they're reading a script and they're job is to sell but yet they always just say no no and no to any resolution you try and come up with

• 
  Hayley🌻🦩 (@_cravendale) reported 2 minutes ago

  @Hyperoptic your customer service is very poor. Been over 48 hours without internet and the reason given for engineers not attending was ‘due to traffic’ 🙄🙄🙄

• 
  Deborah (@deborahr967) reported 3 minutes ago

  @Hyperoptic is the worse provider. They don’t care about customers, when they see a person with disabilities left in a vulnerable situation with nothing and no one she can contact in an emergency plus it disarming her door alarm shows what they are

• 
  james rawcliffe (@jamesrawcliffe9) reported 3 minutes ago

  @HyperopticCS @Eurovision Well your service hyperoptic isn’t worth 1 point ! Se1 no broadband for 5 days . No email to your customers letting them know just bad service and non existent repairs

• 
  james rawcliffe (@jamesrawcliffe9) reported 6 minutes ago

  @lionheartx10 @Hyperoptic Wait till it breaks no internet in se1 for 5 days well done hyperoptic for rubbish customer service and no repair

• 
  james rawcliffe (@jamesrawcliffe9) reported 12 minutes ago

  @drljnoble @virginmedia @Hyperoptic I wouldn’t customer service awful and repair service is appalling no internet for 5 days in se1 so far

• 
  james rawcliffe (@jamesrawcliffe9) reported 13 minutes ago

  @nachiketin @Hyperoptic Join someone else customer service terrible when outage . Se1 so Fay 5 days and counting

• 
  Tom Coady (@tomcoady) reported 13 minutes ago

  @Hyperoptic Please let me know when service is restored to BN12FQ

• 
  james rawcliffe (@jamesrawcliffe9) reported 17 minutes ago

  @HyperopticCS Obviously hyperoptic like games day 6 no internet in elephant and castle se1 , disgusting service !

• 
  Wasim K. (@MarbleCoffee23) reported 21 minutes ago

  @dzestina_j Looooky loooky, hyperoptic what? My potatoe WiFi don’t look too bad now does it 🥸