Hyperoptic Outage Report in Sheffield, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (15%)
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Wi-fi (11%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Mark Sutherland
(@markesutherland) reported
from
Sheffield, England
Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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dio3brando🥕
(@anzaiwong2000) reported
@Hyperoptic No internet from 5pm yesterday to 11am this morning, and then no internet again from 5pm today. What a brilliant service !
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paul orkin
(@paul_orkin) reported
@Hyperoptic been a customer for a year...just found out accidentally that company does a social tariff for disabled customers...explained t situation/would be prepared to enter into new agreement would like difference returned as it was never explained to me ..they said no!
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Pasty
(@pastyw6) reported
@Hyperoptic I’ve been at position one of your phone queue for over 20 minutes now with “an estimated wait time of 3 minutes”. Is there any chance of someone picking up?? When did HyperOptic get this bad????
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Christopher Golds
(@chrisgolds) reported
@johnrahers @Hyperoptic Oh my goodness. That is so bad! What poor service. Doesn't sound good at all.
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Manc Culture Bear
(@mancculturebear) reported
@Hyperoptic Is there an issue with your service in M15? No Wifi this morning.
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Rob_T
(@robin_twitchett) reported
@Hyperoptic please can someone look at the ticket I raised 8 days ago? I have had no support, even though my broadband cuts out every morning for hours at a time. CS0456885
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Mo Fei Cheung
(@mofei_cheung) reported
@Hyperoptic can u look at the service in area PR26? The connection keeps cutting in and out every few minutes! Thank you
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HollyB
(@hollygreaves1) reported
@Hyperoptic @InGoodEspirito @Hyperoptic support team don’t support just pass you around departments, the kit is installed but for reasons unknown cannot get this activated even though the engineer has said it’s in resolve 2 so should be able to be activated. We are extremely frustrated no one will help!!!
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Ali
(@56788765m1) reported
@Hyperoptic this is the worst fibre broadband in London. Their customer service is 0/10. They used to be excellent but now they their 1gb broadband is 100mbs at best and at peak times ceases to work at all. Any problems; getting through to someone for help is IMPOSSIBLE.
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GymBAE
(@MakedaQoS) reported
People don’t believe how often @Hyperoptic WIFI services fail… My mobile hotspot has used 17GB of data and I only use it for my work laptop in WIFI emergencies when WFH. I’ve been with them for 6 months. You do the math and tell me if that’s reasonable.