Hyperoptic

Hyperoptic Outage Report in Sheffield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Sheffield, England 02/11/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • markesutherland Mark Sutherland (@markesutherland) reported from Sheffield, England

    Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • JoanaFFPViana Joana Viana (@JoanaFFPViana) reported from Birmingham, England

    @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

  • bigsmolhands Matt (@bigsmolhands) reported

    Internet went out again after a engineer visited. Contacted @Hyperoptic to arrange another technician. They said they fixed it. I said it's going to cut out again in 20 mins so please can I arrange a engineer visit. They said they would email me if it does... andd they didnt🤬

  • IciNandou Gaetan (@IciNandou) reported

    @HyperopticCS @Hyperoptic Spoke to Support about a problem with my router. Technical issue with the firewall and nobody is able to help because not trained for this

  • AndrewJShirley Andrew (@AndrewJShirley) reported

    @Hyperoptic experiencing issues with connection in the NW9 area. Can you let us know if or when there will be a fix please?

  • Nick_Q22 Nick Quinn (@Nick_Q22) reported

    I think I honestly may have had the worst customer service experience with @HyperopticCS @Hyperoptic 👀👀👀

  • reubenoconnell Reubs (@reubenoconnell) reported

    @Hyperoptic Hi, SE London, download speeds dropped this morning to around 0.6 Mbps but upload speed staying fairly high, is there an issue in the area? Have tried all the standard troubleshooting. Thx

  • RebeccaFarhall surrenderdorothy🏳️‍🌈 (@RebeccaFarhall) reported

    @Hyperoptic @HyperopticCS hi we are having problems with the internet in Eat London. Are there any problems?

  • gig_ignorante Jack (@gig_ignorante) reported

    @HyperopticCS I've been a hyperoptic customer for 8 years now and now that i have to move, you want to charge me an activation fee + a more expensive deal for a slower package. Appalling service!

  • tamalonline Tamal Bhattacharya (@tamalonline) reported

    @Hyperoptic @HyperopticBuild @HyperopticCS I have dropped an email regarding your Automatic Compensation (req id 1776755). Please check and revert. And at least do this in time and better than your internet service

  • hissnarkmateri1 hissnarkmaterials (@hissnarkmateri1) reported

    @Hyperoptic I currently have no internet service in CV47. Can you please tell me when the service is going to be restored?