Hyperoptic

Hyperoptic Outage Report in Sheffield, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Sheffield, England 01/30/2026 20:15

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • markesutherland Mark Sutherland (@markesutherland) reported from Sheffield, England

    Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • recliner2 Nigel Pendse (@recliner2) reported

    @HyperopticCS But my Hyperoptic line is still down, for the second time this week!

  • Laing_D__ David (@Laing_D__) reported

    @TysonBrillerr @Hyperoptic @HyperopticCS Are you having the same problem? I have spoke with them and they are saying its problem with a cabinet in my street that they can't get access too which is a lie🙄

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @CHAYHO1 @Hyperoptic @zeninternet We understand that it may not be the fastest solution, but it is our standard practice to send our routers via Royal Mail. This way we have engineers available to immediately help our customers if they have a connection problem, or if an installation is required!

  • SiminZhuo Simin zhuo (@SiminZhuo) reported

    When can you fix your outage since last night? It’s been 24 hours and no one seemed to care fixing this! @Hyperoptic

  • theashrb Ash (@theashrb) reported

    Imma try get them onto Hyperoptic like me lol I’ve never ever had speed issues with Hyperoptic.

  • timhudson73 Tim Hudson (@timhudson73) reported

    @Hyperoptic Would be great if someone #hyperoptic had not terminated my internet access for no reason on 23rd December without resolution! Full working day today still no resolution! So disappointed in poor service @Hyperoptic

  • timhudson73 Tim Hudson (@timhudson73) reported

    @Hyperoptic Would be great if someone #hyperoptic had not terminated my internet access for no reason on 23rd December without resolution! Full working day today still no resolution! So disappointed in poor service @Hyperoptic

  • xemmawatt Emma (@xemmawatt) reported

    My service is down, when will this be fixed? @Hyperoptic @HyperopticCS

  • Slavek85 Slawek Kosecki (@Slavek85) reported

    @Hyperoptic Hi, We have another outage at TW7 and yesterday I saw #Openreach van in our parking lot couple of hours before the outage started - do they have anything to do with that by any chance?

  • RTWRich RtwRich not really here anymore, see richtwarms (@RTWRich) reported

    @Hyperoptic Thanks for the annual cliché. It's an even odder time when your service goes down in AL1, with zero explanation. @HyperopticCS