Hyperoptic

Hyperoptic Outage Report in Sheffield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Sheffield, England 01/26/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • markesutherland Mark Sutherland (@markesutherland) reported from Sheffield, England

    Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • clminlondon Cristina L Martins (@clminlondon) reported

    @Hyperoptic any idea when your service will be restored on SE14 London?

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @babagana_ @Hyperoptic We are aware of a widespread issue affecting multiple areas and our customers, and we have been informed it is due to a third-party data center failure. We are actively working on resolving this as soon as possible, and we are thankful for your patience!

  • BlitzerGirl BlitzerGirl (@BlitzerGirl) reported

    @FriendlyGuyTTV @virginmedia I had endless issues with virgin media, so glad I'm able to get @Hyperoptic in my new place, just waiting on the install.

  • dinofizz Dino Fizzotti (@dinofizz) reported

    I am seriously doubting the competence of this company, and ability to deliver on anything when you need to call support 3 times to postpone an installation and each time they have no clue about the previous booking. Such a waste of my time. @Hyperoptic #hyperoptic

  • vikas354 Vikas Gupta (@vikas354) reported

    @Hyperoptic Internet down 😥

  • tony_j_hunter Tony Hunter (@tony_j_hunter) reported

    @searchbrat @VirginMediaIE Same experience here, albeit even more expensive for my package. Terrible customer experience every time I communicate with them. I only stay with them because they're the fastest fibre in my area. Looking forward to the day I can switch to @Hyperoptic!

  • searchbrat Kieran Flanagan 🤘 (@searchbrat) reported

    @tony_j_hunter @VirginMediaIE @Hyperoptic Yeah, but apparently you can just sign up again, and then cancel your other account to get the new deal It's so dumb, but that's what they told me to do

  • MrRawrr_ Rawr (@MrRawrr_) reported

    @Hyperoptic it's been 4+ hours since outage here in London? How long will it take?!

  • HPP7Strat2 Stefan⁴⁴ (@HPP7Strat2) reported

    Patiently waiting for @Hyperoptic to become available in my area so I can leave @virginmedia . Them prices are too damn high 😒

  • hugosoul Hugo Soul (@hugosoul) reported

    @Hyperoptic having such a difficult time moving to you! Your map says we’re eligible, we’ve had sales leaflets through the door, but it’s impossible to sign up - and we’ve had conflicting responses from customer service. 1/2