Hyperoptic

Hyperoptic Outage Report in Sheffield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Sheffield, England 01/20/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • markesutherland Mark Sutherland (@markesutherland) reported from Sheffield, England

    Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • wc1chris wc1chris (@wc1chris) reported

    @HyperopticCS @Hyperoptic Hello! The internet in Zachary House SW9 0AF (London) has gone down this evening. It seems to be a problem across the building. Please can you advise when this will be rectified? Thank you

  • melanieteff Melanie Teff (@melanieteff) reported

    @Hyperoptic 15 days of service outage in E1- since 14 December! When will Hyperoptic sort out this problem??? Since Hyperoptic was supposed to activate my service on 11 October, I have had only 2 weeks of Internet service...

  • DavisJd183 James Davis (@DavisJd183) reported

    @Hyperoptic My internet has been down for 3 days now, I’m based in central Manchester. Is there any explanation for this and when will it be resolved??

  • Tesiccl ¡Silenzio, Bruno! (@Tesiccl) reported

    @Jvmxsy Oh damn okay! Aha fair, Hyperoptic are fantastic, I hated having to leave them when I moved, going from 1gb per second up and down to 80 hurt hahaha

  • TysonBrillerr Tyson Briller (@TysonBrillerr) reported

    @Laing_D__ @Hyperoptic @HyperopticCS Yeah man, it's been down for a few days. They told my wife something different to be honest; they'd send they sent a team of engineers out yesterday but they couldn't fix the problem

  • EvilQueenNerd Evil Queen (@EvilQueenNerd) reported

    @Hyperoptic I have internet problems my account online shows green but I have no internet connection on my router. Could you advise please?

  • xemmawatt Emma (@xemmawatt) reported

    My service is down, when will this be fixed? @Hyperoptic @HyperopticCS

  • RTWRich RtwRich not really here anymore, see richtwarms (@RTWRich) reported

    @Hyperoptic Thanks for the annual cliché. It's an even odder time when your service goes down in AL1, with zero explanation. @HyperopticCS

  • metaboy1212 MBoy (@metaboy1212) reported

    @GNetworkComms why is your ad speed 600mbps when you can only get 300mbps on WIFI, while @Hyperoptic @HyperopticCS advertise is 500mbps and you actually get 500 WIFI Isn’t this missleading the customer ??

  • 9e3k 𝙨𝙪𝙟𝙤𝙮▫️ (@9e3k) reported

    Hyperoptic and Community fibre both aggressively targeting their insta ads at my profile, but not being available in my area is the fail I didn't want my December to have.