Hyperoptic

Hyperoptic Outage Report in Sheffield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Sheffield, England 02/18/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • markesutherland Mark Sutherland (@markesutherland) reported from Sheffield, England

    Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • cubicgarden Ian | #blacklivesmatter | @cubicgarden@mas.to (@cubicgarden) reported

    @steviecomms @Hyperoptic I'm having the same issue in #Manchester @hyperopticCS

  • danschm_ Good, Now Burn That Damn Tree (@danschm_) reported

    @AT1074 @Hyperoptic Are you in Elektron/Switch House? I’m having the same issue.

  • AT1074 AJ (@AT1074) reported

    @Hyperoptic the internet is down in Poplar / London; is this a known issue?

  • jordanjoecooper Jordan Joe Cooper (@jordanjoecooper) reported

    @anothercohen @BrixlyTeam & @Hyperoptic Hands down. Whenever I had an issue with either I had a quick, to the point response and that trend continues until the issue was resolved.

  • AyeshaB12453734 Ayesha Begum (@AyeshaB12453734) reported

    @virginmedia I don’t have time for your questions now. You didn’t want to fix it in July, instead tried getting more money out of me like the scammers you are. Now I want to go elsewhere @Hyperoptic seems way better. Think I’ll go there.

  • lm_rsas LM rsas✏️ (@lm_rsas) reported

    @Hyperoptic like actually help me ffs

  • trickyvondickie Tricky he/him/his (@trickyvondickie) reported

    @J3Lyon If you're in there service area HyperOptic or CommunityFibre

  • NT75281 NT7528 (@NT75281) reported

    @Hyperoptic @HyperopticCS 18 days and counting without Internet. Worst broadband company ever!

  • asadakhan85 Asad Khan (@asadakhan85) reported

    @HyperopticCS @Hyperoptic My internet has been down for two weeks and you made us wait 7 days to send an engineer last Friday. Turns out Hyperoptic have lost the key to their own cabinet and are still trying to find it.

  • EastwoodInnit djb | Eastwood (@EastwoodInnit) reported

    @Mug4Times LMAO no. It varies by area and for my Virgin have been good for about 3 years until like. these 2 weeks. and they're known to have the worst customer service out of any ISP. Rn i wanna move to hyperoptic but they're just working on giving it out to my area but in small numbers