Hyperoptic Outage Report in St Helens, St. Helens, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (5%)
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TV (%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Hyperoptic outage reports came from the following cities: Liverpool and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Nick Broadhurst
(@Toffe3m4n) reported
from
Liverpool, England
@Hyperoptic Afternoon. Broadband service has been down for the last 10-15 minutes in Liverpool - are there issues currently?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Bailey
(@cb33scotland) reported
@Hyperoptic why are some of your staff not able to speak to engineers but some can. Now been or of service for 3 days!!!!! Really thinking of leaving at the end of my contract
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HyperopticCS
(@HyperopticCS) reported
@cb33scotland Hi, we assure you that Hyperoptic never ignores issues! We provided more info in DMs, check them, please. 🙏
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Malav Bateriwala
(@bigmb_007) reported
@AllyMunira @virginmedia @Hyperoptic They did start service this April in my building with 50% cost and same speed, but i already have 18 months contract so can't do anything. Since 3 months, a lot of problems have started on Virgin.
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Selva
(@indraselva) reported
@Hyperoptic @HyperopticCS internet is down in LS9 8. It was all working good until you did regular maintenance.. just after your maintenance we have complete outage.. :(
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philippe polleux
(@philippepolleux) reported
@Hyperoptic hello, I signed up with your business. Do I need to contact talk talk about the change. Or is it down automatically ? Thanks
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Poggzi
(@Poggzi) reported
@spaceanubis @PUBG Is it only Deston or does affect all maps? Same thing has happened in EU. I used to enjoy 8-15 ping (based in London on Hyperoptic FTTH at 1Gbps up and down) and now I get 25-50 ping. 25-50 is still ENTIRELY playable, but noticeable when it's 3x what you're used to.
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HyperopticCS
(@HyperopticCS) reported
@GreatArtandDes1 @Hyperoptic Oh no! We are so sorry to learn that the issue appears to be ongoing! We checked, and it looks like our engineers are estimating that the connection will be restored by early afternoon! Thanks for hanging in there, we appreciate your patience and understanding!
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rheyen
(@rheyen_) reported
@tom_amber @Hyperoptic i’m having the same issue @HyperopticCS
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The Avatar
(@AvatarNino_) reported
@Hyperoptic offered me a plan making me switch from BT where I was getting 200mbps minimum and I’m now getting 14.4-16.5mbps when I was told I’d be getting 350-500mbps. I feel so scammed right now, was on hold for 45 minutes then they put the phone down.
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Bishnu B. Das
(@bishnu_1989) reported
@Hyperoptic I have placed the order but however my router is not yet delivered to me! I have called multiple times to customer care and they say Royal Mail looks after that. Also they are unable to provide a tracking id for that. Please help! Bad experience