Hyperoptic Outage Report in St Helens, St. Helens, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Hyperoptic Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Nick Broadhurst
(@Toffe3m4n) reported
from
Liverpool, England
@Hyperoptic Afternoon. Broadband service has been down for the last 10-15 minutes in Liverpool - are there issues currently?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Sam🌹
(@samfoster99) reported
@HyperopticCS @mariusfanu This seems like an effort to mislead your customers. Not just the name, but in the text notifications which discourage customers from reporting. Why raise an incident when Hyperoptic has already promised in a text to fix it?
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Russ Cole
(@russcole_5050) reported
@petehotchkiss @virginmedia @Hyperoptic Don’t bother with the What’s App support or BOT .
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Meiya
(@Meiyazzz) reported
@HyperopticCS @zzlzxzzlzx @Hyperoptic Shouldn’t you compensate for the customer? “Sorry” does not resolve any problems sadly.
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Albareids
(@albareids) reported
@GNetworkComms You left the service down for almost 24h last Saturday and today I am experiencing the same issue: suddenly no internet connection in the morning and the technical and support teams are off during the weekend. This is just unprofessional, I am going to switch to Hyperoptic soon.
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Pete Hotchkiss 💙 🇺🇦
(@petehotchkiss) reported
@virginmedia down AGAIN. Most unreliable ISP I've ever had. Only option in my area sadly. In 2 months they've been down 3x as often as @Hyperoptic were in 3 years !!!!
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Will the human
(@w_gawned) reported
@Hyperoptic Waited nearly 4 weeks for a router to be delivered, and cancelled today, after being told for the 5th time, "we'll put the order in now, and a router will arrive to you in 1 to 2 business days." Terrible service, so disappointed.
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Max Mednikov
(@maxmednikov) reported
@HyperopticCS @Hyperoptic Have some weird feelings about customer service. Activation is stuck, no replies from support for a week. How long more I should wait?
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Rob Goes Tweet
(@robgoestweet) reported
Not having a great experience with @Hyperoptic. 10 day wait for an engineer to attend and when I called today the agent’s ‘systems were down’. @HyperopticCS
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Sarkis Zeronian
(@sarkisz) reported
@mrsteedUK @HackBlackburn And I’m yet to have an issue with Hyperoptic.
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HyperopticCS
(@HyperopticCS) reported
@DJAwesomeWells @Hyperoptic Hi DJ, sorry for the belated response. :/ Do you still have connection problems in your area of Bristol? If you do please let us know what area to check.