Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Allen
(@allen_ems) reported
@HyperopticCS @Hyperoptic do you have any updates on the so far all day outage in the CM3 area? No notifications or fix times have been shared - thanks!
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Tim Hudson
(@timhudson73) reported
@Hyperoptic Would be great if someone #hyperoptic had not terminated my internet access for no reason on 23rd December without resolution! Full working day today still no resolution! So disappointed in poor service @Hyperoptic
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Tim Hudson
(@timhudson73) reported
@Hyperoptic Would be great if someone #hyperoptic had not terminated my internet access for no reason on 23rd December without resolution! Full working day today still no resolution! So disappointed in poor service @Hyperoptic
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Nina Wright
(@NinaWri40629028) reported
@Hyperoptic need urgent assistance. On hold for 15 mins. No phone or WiFi service. Please call.
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¡Silenzio, Bruno!
(@Tesiccl) reported
@Jvmxsy Oh damn okay! Aha fair, Hyperoptic are fantastic, I hated having to leave them when I moved, going from 1gb per second up and down to 80 hurt hahaha
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*** brotherston OBE
(@LezBrotherston) reported
@Hyperoptic @HyperopticCS @HyperopticBuild 4 hours on Christmas Day trying to sort broadband problems evasive and delaying tactics from Hyperoptic . Who really want you to solve the problem for yourself . Nobody actually helps, reading from a script and can’t cope if you deviate
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O8O406C
(@oc8pm) reported
@virginmedia Apologies but your customer care is the worst out of all UK providers. I will never recommend you to anyone and switch to @Hyperoptic as soon as they are in my building
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Melanie Teff
(@melanieteff) reported
@Hyperoptic 15 days of service outage in E1- since 14 December! When will Hyperoptic sort out this problem??? Since Hyperoptic was supposed to activate my service on 11 October, I have had only 2 weeks of Internet service...
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HyperopticCS
(@HyperopticCS) reported
@CHAYHO1 @Hyperoptic @zeninternet We understand that it may not be the fastest solution, but it is our standard practice to send our routers via Royal Mail. This way we have engineers available to immediately help our customers if they have a connection problem, or if an installation is required!