Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Pontefract, City and Borough of Wakefield, England 09/17/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • chronosman Andrew Smith (@chronosman) reported

    @hyperoptic What’s going on? No service in SE13 and no communication!

  • Ballsy___ Ballsy (@Ballsy___) reported

    Day 38 since @Hyperoptic installed my modem. Still no service, no explanation and no forecast on when I will receive my service. Yet they are still advertising in my building. Stay tuned for daily updates until I have internet again.

  • cb66baybee Charlie Brown (@cb66baybee) reported

    @Hyperoptic 392 days since an issue was first reported to you and still awaiting a resolution. Three times hyperoptic installers have tried to gain entry to the property we manage without authority to do so and then have been abusive towards the residents.

  • PujaManna Puja Manna (@PujaManna) reported

    @Hyperoptic Almost like everyday internet connectivity is slow or it's not working.. When we call customer care no one response.. No response to mail.. Can you please help to resolve the internet issue..

  • Ballsy___ Ballsy (@Ballsy___) reported

    @Hyperoptic 5 Weeks since you installed my modem and still no service. Over 20 emails, countless phone calls and no real response. Ive been waiting at least 3 weeks for your area delivery manager to reply to an email. Why advertise a service if you can’t offer it. Abysmal.

  • AjadiAlice A A (@AjadiAlice) reported

    @talktalk I am sick and tired of using your service!!!!!!!! No offence, you've got to be the shittest internet provider I have come across. You have increased my bill to £33 yet no internet. I need a cancellation. I need to get @Hyperoptic

  • Janebcd Jane Doy MBPsS (@Janebcd) reported

    @Hyperoptic My internet has been making lots of strange noises today and now it’s not working. I’m in the SW1P area code. Please check it out, thanks.

  • evanuba evanuba 🐟 (@evanuba) reported

    @Hyperoptic Suspicious emails on your network. You did a deal with @lb_southwark when Peter John was leader to install your cables on their property. Today I received a letter from the repairs man at housing office who kindly acknowledged receipt of a letter I sent to the elected TMO.

  • kaushaltak Kaushal Tak (@kaushaltak) reported

    @Hyperoptic What's up with your network in SW8? it's been more than 24 hours but still no internet. This is disappointing. #hyperoptic #sky

  • nazrul_tapadar Nazrul Tapadar (@nazrul_tapadar) reported

    Hyperoptic, My internet service is still down since yesterday 11 am, CA you reinstate the service and reimburse for this loss of service. Thanks