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Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

Why is my Hyperoptic service not working?

No problems detected

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 70% Internet (70%)
  • 14% Wi-fi (14%)
  • 13% Total Blackout (13%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • _TheRealImran_
    Imran (@_TheRealImran_) reported

    Hyperoptic internet is so so ****...

  • susanalsafizzle
    Susan Al-Safadi (@susanalsafizzle) reported

    @Hyperoptic our broadband went down over 48 hours ago. Your customer service has been of no help. Really enjoyed leaving Virgin Media for you but it seems your service is the same.

  • Coolio_Wolfus
    🐺 Coolio Versipellis Wolfus 🐺 (@Coolio_Wolfus) reported

    @pcgamer Try having a UK #BT supposedly FTTC connection giving 0.2 mbps upload & being told on reporting it that the download speed is ok & I would be charged by #OpenReach if no fault found. It was so bad I couldn't even get my email, yet #BT said it was fine. Can't wait 4 @Hyperoptic

  • HelloFromMarcus
    Marcus Green (@HelloFromMarcus) reported

    @MissDemeanor07 @Plusnet @Hyperoptic There was an outage of all emails for 33 hours, to 7am this morning, since then they have been intermittent and they are doing more work overnight. I expect it will be "normal" by Sunday maybe? It's only email, not BB/phone etc

  • indiependente
    Francesco Farina (@indiependente) reported

    @Hyperoptic down. Interesting thing that Google services keep working πŸ€” #hyperoptic

  • chama98
    Heavy Little Lights (@chama98) reported

    @virginmedia @richie_rich77 One of the reasons why I went with @Hyperoptic excellent service and customer care. See if its in your part of town. If Virgin are messing around cancel within the 14 day period.

  • Nai__xo
    Nai. (@Nai__xo) reported

    @MsLolade_ @Hyperoptic Oh damn. We use them for work and they’re not tooo bad. If you are gonna switch, stay faaar away from TalkTalk pls worst service

  • aysha_amin2
    elyse (@aysha_amin2) reported

    @Hyperoptic hi my net is down please help

  • BruceDevlin
    Bruce Devlin (@BruceDevlin) reported

    @Hyperoptic @HyperopticCS as an existing customer, can I, like last year, take out this offer??

  • LordShaxxy
    π™»πš˜πš›πš πš‚πš‘πšŠπš‘πš‘πš’ 𝙸𝙸𝙸 πŸ’€ (@LordShaxxy) reported

    @HyperopticCS @IAmAGiantMonkey We’ve used our work holidays waiting around for Hyperoptic for there to be no resolution. I’m not letting this slip. I’ll be writing a very thorough complaint to you guys because this whole process has been a COMPLETE **** show. Are you guys running your company from a shed?!?!