Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Pontefract, City and Borough of Wakefield, England 03/12/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Barney246 Carl Barney Hirschson (@Barney246) reported

    If you are ever considering @Hyperoptic as your ISP, reconsider immediately. I signed up a month ago, my line drops 3-4 times a week and I have collectively spent 5-10 hours trying to connect and troubleshoot with their support team. Status today: no internet again.

  • Saiccc2 Saika (@Saiccc2) reported

    @Hyperoptic Your internet are got really bad since Nov in some parts of London, like from 500mbps+ to 2mbps. Should you have a chance to investigate the infrastructure?

  • Saiccc2 Saika (@Saiccc2) reported

    @Hyperoptic It really seems that your network is having some problems recently, as so many people are experiencing this.

  • Ry0hitan babycakes (@Ry0hitan) reported

    @FourthStreetDan @Hyperoptic Ahh city wide issue - bunch of scumbags should be ashamed of themselves

  • Motoke_OG Motoke of Lagos (@Motoke_OG) reported

    Hyperoptic would be the death of me. They’re the only ones that are giving me trouble sigh.

  • noopdles sad jester (@noopdles) reported

    @GeneticGenesis @Hyperoptic I know, I bet they're just overprovisioning the network and overselling. If you look at reddit there's plenty of recent posts with the same **** download speed issue.

  • noopdles sad jester (@noopdles) reported

    @GeneticGenesis @Hyperoptic I know, I bet they're just overprovisioning the network and overselling. If you look at reddit there's plenty of recent posts with the same **** download speed issue.

  • AshwinLokare10 Ashwin Lokare (@AshwinLokare10) reported

    Unbelievable that this @Hyperoptic outage has dragged on for over 24 hours. Completely unacceptable.

  • woosen7717 van woosen (@woosen7717) reported

    @Hyperoptic @Hyperoptic My internet keeps randomly dropping out, multiple times in a single month, and each outage lasts days. On top of that, calling support often means waiting 30–40 minutes just to be told it can’t be fixed. This level of instability is really annoying

  • d3murrr d3mur (@d3murrr) reported

    1-2 oxuji, 1-2 gs out of blender, for the love of god fix my ******* packet loss @Hyperoptic