Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Pontefract, City and Borough of Wakefield, England 02/16/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • nt00444 NT (@nt00444) reported

    @HyperopticCS I’ve had no service for 28 days now. Is this acceptable? I was laughed by your team every time I asked if the time frame is hours, days, weeks or months. Shall I start adding years? Because still nobody knows, and I’m not allowed to speak to a manager. @Hyperoptic

  • BlitzerGirl BlitzerGirl (@BlitzerGirl) reported

    @FriendlyGuyTTV @virginmedia I had endless issues with virgin media, so glad I'm able to get @Hyperoptic in my new place, just waiting on the install.

  • CahalaneCarrie Carolyn Cahalane (@CahalaneCarrie) reported

    @Hyperoptic so fed up of not being able to watch the Netflix and Amazon I pay for, as well as BBC catchup. Terrible service. #Internet #broadband

  • clminlondon Cristina L Martins (@clminlondon) reported

    @Hyperoptic any idea when your service will be restored on SE14 London?

  • the_favouredson Abolaji (@the_favouredson) reported

    @theDjWhyte Nope... Hyperoptic Network

  • james__newton James (@james__newton) reported

    @Hyperoptic What’s the usual waiting time between you installing your infrastructure on a telegraph pole and the service being available to order? There are cables looped up and taped to the pole by my house which were added in December but no update since then. Thanks

  • nhsdarius Darius Mohammadi (@nhsdarius) reported

    @Hyperoptic @WhichUK @virginmedia wanted £288 to cancel mine, thankfully they announced a price increase this month and I was able to cancel it and swap over to hyperoptic

  • Ricky251294 Saurav (@Ricky251294) reported

    @Hyperoptic your call centre automation has a boot loop issue. If I get to picking between activating my service, it bounces back to the start of the call system again

  • mason63119516 mason (@mason63119516) reported

    @HyperopticCS the network has been down since Wednesday noon time, your staff said will try to get it fixed by end of yesterday and nothing have happened. I wonder will @Hyperoptic allows their office running without network for 3 working days?

  • Cherryred335 Max (@Cherryred335) reported

    @ShireEddie @Hyperoptic I third this: really bad attitude and rude phone conversation earlier today. That's a fact.