Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Pontefract, City and Borough of Wakefield, England 02/26/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HeliPilotPaulUK Paul (@HeliPilotPaulUK) reported

    @Hyperoptic Hyperoptic are the fasted and most reliable broadband I have ever had. Also, their customer service team have always been really helpful and always available to contact.

  • nicky_No6 nicky_No6 (@nicky_No6) reported

    @Hyperoptic my home is on the top floor with no facilities to have any type of broadband. in 2018 you came and installed hyperoptic services there and i joined up before the work was completed. i was the first customer to sign up and use hyperoptic and i recommeneded to all :)

  • rishitank Rishi Tank (@rishitank) reported

    @Hyperoptic I switched due to quality customer service, reliability and speed!

  • s1onk1ng Siôn King (@s1onk1ng) reported

    @Hyperoptic I switched in the early days when you offered fibre broadband, where as your rivals had failed to deliver. Coupled with the ease of termination (which I’ve never needed) and low cost options. I stayed for the same reasons, plus the service and reliability. #10YearsOfHyperoptic

  • MikeV_1 Michael VILLAIN (@MikeV_1) reported

    @Hyperoptic Never looked back since joining Hyperoptic. Best ISP I've ever used (speed, consistency, reliability). Install was quick & seamless and did what they said on the day (hello competition) + customer service is second to none. No brainer ;-)

  • wrooty_ peter (@wrooty_) reported

    @Hyperoptic #10YearsOfHyperoptic Best service (Internet & customer) on the planet.

  • txylxrr Tay (@txylxrr) reported

    @Hyperoptic We were sick of sky broadband’s slow and flakey speeds! #10YearsOfHyperoptic

  • MorosanMihail Mihail Morosan (@MorosanMihail) reported

    @Hyperoptic Nobody can say anything bad about Hyperoptic. Instantly earned respect. #10YearsOfHyperoptic

  • markiuk Mark I'Anson (@markiuk) reported

    @Hyperoptic £40 a month with a £95 Amazon voucher and no setup fee. Virgin is £62 a month with £35 setup fee. No brainer, why pay 50% more. Haven’t had any issues Hyperoptic whatsoever over the last 2 years. 10YearsOfHyperoptic

  • scottvelleman Scott Velleman (@scottvelleman) reported

    @Hyperoptic I switched to Hyperoptic when Sky put up their broadband prices. Hyperoptic offered the best speed for the price and I haven't regretted moving once. The service is really reliable and customer service is great.