Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Pontefract, City and Borough of Wakefield, England 11/23/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @fidilydidilydee @Hyperoptic Hello! There was a small power outage at the area. The connection is now restored, we're sorry about the disturbance!

  • LilPiglet__1 Skye (@LilPiglet__1) reported

    @StayGh0sting Since community fiber and hyperoptic don't service my area, I might have to take a leap of faith with virgin lool

  • joelrmaher Joel Maher (@joelrmaher) reported

    @Hyperoptic Called by hyperoptic on Thursday. Told the network is ready in my building. I queried that and ask for confirmation. Hyperoptic employee said it’s definitely live. I explained I’ve been waiting for two weeks to get broadband installed and it’s due to be installed by Openreach…

  • QuestAndy SoloQuestAndy (@QuestAndy) reported

    @Hyperoptic Outage now at our building for over 4 hours. Just called for an update and the engineer hasn't even arrived yet!

  • FabulousFarzana Farzana Ali (@FabulousFarzana) reported

    @Hyperoptic no internet connection since this morning. What’s going on? Notice I also didn’t get a reminder to say my contract was ending but you whacked on a higher charge with no problem.

  • lucydarling73 Lucy Darling (@lucydarling73) reported

    @Hyperoptic Just imagine if you gave a damn that customers are paying and you ain’t delivering! 🙄

  • eyeopeninvest eyeopeninvest (@eyeopeninvest) reported

    @Hyperoptic I have now closed my account with hyper optic service is a joke. Been with numerous internet providers in the bast and never has my internet been down this long without any sort of explanation. I advice anyone els dealing with these problems to cancel aswel

  • joelrmaher Joel Maher (@joelrmaher) reported

    @Hyperoptic …tomorrow. Hypertrophic employee said “great, you can cancel it then.” I once again asked for confirmation that hyperoptic was ready in our building, she confirmed. I got home from work on Thursday and phoned in to activate my hyperoptic router. The network wasn’t ready…

  • ingotism69 LG (@ingotism69) reported

    @HyperopticCS …counts down to 1…only to go back to 15 again. E-mail…automatic response with commitment to reply by close of next business day. What kind of customer service is this.#Hyperoptic @HyperopticCS

  • fidilydidilydee Georgia Miles (@fidilydidilydee) reported

    @Hyperoptic down at SW11?