Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Pontefract, City and Borough of Wakefield, England 11/27/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent Hyperoptic outage reports came from the following cities: Leeds.

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City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomBarnsley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • breidobrien Breid O'Brien (@breidobrien) reported

    @Hyperoptic What’s happening in West London. No internet service since Friday. With wfh now the norm, I’m sure this is a critical incident for many - unimpressive service in terms of downtime management, no proactive customer communication.

  • jfh89uk James Hill (@jfh89uk) reported

    @Hyperoptic we’ve had no internet for the past hour, are you able to confirm how to fix this please? I’ve tried turning off/on again with no success.

  • katherinelovell Katherine Lovell (@katherinelovell) reported

    @Hyperoptic the wifi has been bad for 2 days now. It keeps buffering & the quality is particularly bad. Have had to put my phone on 5g to send this tweet. Please help.

  • dan_soe Dania (@dan_soe) reported from Worcester Park, England

    Hello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks

  • breidobrien Breid O'Brien (@breidobrien) reported

    Now on day 16 of no internet service whatsoever from @Hyperoptic & still haven’t got to the bottom of why my previous two tweets on this subject disappeared for @Twitter. Perhaps @HyperopticCEO may like to comment. #unhappycustomer

  • tetasszn . (@tetasszn) reported

    @HyperopticCS @Hyperoptic how long is your wifi down in Nottingham? I wfh and this is a massive inconvenience

  • JChevillotte Jeremy Chevillotte (@JChevillotte) reported

    @virginmedia Internet down since yesterday in N4 and you're increasing your pricing next month for no reason? Contact me or I'm switching to hyperoptic.

  • robfairchild92 BertF1 (@robfairchild92) reported

    @Hyperoptic Can you definitively tell us what is going on with your service in Heathy Wood, Copthorne? I make that 6 or 7 outages in the 8 months I’ve lived here.

  • BlitzerGirl BlitzerGirl (@BlitzerGirl) reported

    @RealTigz Had the same issues with them and I had the 1gb package. Would randomly cut out a few times a day. Moved to @Hyperoptic 1gb package , great service but usually only available in newer builds, even get better ping than I did with Virgin.

  • joekemon20 Joe (@joekemon20) reported

    @Hyperoptic hello. My service is down in the L1 area. Do you have any idea what the problem is and if it will persist? If it’s going to be an ongoing issue I will need to make arrangements to work elsewhere you see, else I will lose out on a day(s) pay. Thank you