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Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 71% Internet (71%)
  • 15% Wi-fi (15%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • nicky_No6
    nicky_No6 (@nicky_No6) reported

    @Hyperoptic my home is on the top floor with no facilities to have any type of broadband. in 2018 you came and installed hyperoptic services there and i joined up before the work was completed. i was the first customer to sign up and use hyperoptic and i recommeneded to all :)

  • rishitank
    Rishi Tank (@rishitank) reported

    @Hyperoptic I switched due to quality customer service, reliability and speed! #10YearsOfHyperoptic

  • vmrampulla
    Vincenzo Rampulla (@vmrampulla) reported

    @Hyperoptic Switched to @HyperopticCS - dependable, customer caring and value for money! #10yearsofhyperoptic

  • richman14534732
    rich man (@richman14534732) reported

    @Hyperoptic #10YearsOfHyperoptic Best broadband company and no issue since I have switched to this company 2years ago.

  • Gadget333
    Steve Rogers (@Gadget333) reported

    @Hyperoptic I switched because at the time our only option was BT Broadband, and the the service rarely performed at the quoted speed, but worse, went down so frequently that it made working from home a real chore. Hyperoptic ticks all the boxes

  • seasaltclouds
    catniss | ~ ♡ ✧･ﾟ (@seasaltclouds) reported

    @HyperopticCS hi Hyperoptic, only getting speeds of 100mb despite being upgraded recently to 1GB... is there a problem where i live?! or is this just an instability thing?

  • DragonWolf5589
    Jay Smith (@DragonWolf5589) reported

    @Hyperoptic I switched to hyperoptic as my Internet used to go down whenever anyone used the lift. It was atrocious to deal with it. hyperoptic has been super reliable and great customer service! (to point I don't want to move home UNLESS it has hyperoptic!) #10YearsOfHyperoptic

  • RikkRichardson
    Rikk Richardson (@RikkRichardson) reported

    @Hyperoptic #10YearsOfHyperoptic Best customer service, installation and reliability. Like no other!

  • wrooty_
    peter (@wrooty_) reported

    @Hyperoptic #10YearsOfHyperoptic Best service (Internet & customer) on the planet.

  • sheilasmiller1
    sheilasmiller (@sheilasmiller1) reported

    @HyperopticCS Very good customer support from Hyperoptic when I switched.