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Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • 256db
    Donna Bruce (@256db) reported

    @Hyperoptic It would be great if i could actually activate my service, 4 days and im still not connected. They are unwilling to make it a priority & I've had no updates from them & had to call everyday to get an update. Extremely poor service considering im a new customer

  • QuestAndy
    SoloQuestAndy (@QuestAndy) reported

    @Hyperoptic Outage now at our building for over 4 hours. Just called for an update and the engineer hasn't even arrived yet!

  • Anniestarsia1
    Anastasia Amorin (@Anniestarsia1) reported

    @Hyperoptic worst ever customer service. Still no internet after a month an no formal explanation disgrace. I will not be forced to pay a month I am not using your service.

  • ImTomEddy
    Tom Eddy (@ImTomEddy) reported

    My @Hyperoptic renewal felt like they were trying to pressure me into 500Mbps and 1Gbps packages when I wanted to downgrade to 150Mbps - left a very bad taste in my mouth ๐Ÿ˜”

  • D3dp0ny1
    D3@dp0ny ๐Ÿ‡บ๐Ÿ‡ฆ (@D3dp0ny1) reported

    @Hyperoptic @HyperopticCS no service for four weeks now. No updates wtf is going on?

  • D3dp0ny1
    D3@dp0ny ๐Ÿ‡บ๐Ÿ‡ฆ (@D3dp0ny1) reported

    @Hyperoptic @HyperopticCS no service for four weeks now. No updates wtf is going on? Sort it out ยก!!!!!!!!!!!!!!!

  • DeejBruce
    DJ Living the slow life Bruce ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@DeejBruce) reported

    @HyperopticCS @Hyperoptic I have, Multiple times, I keep getting told there's an issue in my area with no ETA of it being fixed, I'm getting a bit fed up if I'm honest.

  • D3dp0ny1
    D3@dp0ny ๐Ÿ‡บ๐Ÿ‡ฆ (@D3dp0ny1) reported

    @Hyperoptic @HyperopticCS no service for four weeks now. No updates wtf is going on? Waste of space. Shocking service sort it out BT need pushing

  • soumeshika
    Swadeshika Prusty ๐Ÿ‡ฎ๐Ÿ‡ณ (@soumeshika) reported

    @Hyperoptic This is utter digraceful its more than 24 hrs and there is still an outage!!!

  • ristyrestia
    risty restia (@ristyrestia) reported

    @Hyperoptic my internet connection has been in trouble since 3pm today. I have called and reported the issue. Please fix it asap! 32/15 Peffer Bank, Edinburgh.