Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Pontefract, City and Borough of Wakefield, England 03/19/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • showens3 Shane (@showens3) reported

    Hi @Hyperoptic , what is going on with your service in Highbury? Been down all day. Any ETA on a fix?

  • RealLadyV Verity Cameron (@RealLadyV) reported

    No broadband since Wednesday morning and @Hyperoptic can't send an engineer until Friday??!! Disappointing service in these working-from-home times

  • MalviJosephidou Malvina Josephidou (@MalviJosephidou) reported

    @HyperopticCS No reply to my DMs yet. 9 hours outage so far. Thanks hyperoptic

  • GinandRugby Luke Fenton (@GinandRugby) reported

    @Hyperoptic why are Google services no longer working on your network? Everything was great until 3 days ago, now I can't even check Gmail, connect nest devices or use Google services and apps on your network. Get it sorted. And before you ask... Yes I've reset everything already

  • Batteryhq Andrew Lanxon (@Batteryhq) reported

    @hyperoptic @HyperopticCS Hi folks, I'm scheduled to have an installation take place today but no sign yet. Is it possible to get an update please? I DM'd the customer service account with details. Thanks!

  • ughmendussy ughmendussy (@ughmendussy) reported

    @HyperopticCS hi I’ve been calling custom service for ages. I set up a new contract in an apartment that already has hyperoptic but I was given no network name or password. I found the SSID on a booklet and that’s all I have

  • brudermike Mikeybob (@brudermike) reported from Edinburgh, Scotland

    @Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2

  • Drsukritbajpai Sukrit Bajpai (@Drsukritbajpai) reported

    @Hyperoptic really disappointed with the services provided. It’s been 4 days and no one is able to activate my broadband connection. Customer care is clueless about the whole issue.

  • NiamhShackleton Niamh Shackleton (@NiamhShackleton) reported

    Trying to get hold of @Hyperoptic because my WiFi’s been down for 2 hours isn’t exactly how I planned on spending my Saturday night

  • patelh88 Heeren (@patelh88) reported

    @Hyperoptic Internet has been down all morning. Area, CR0. Any update on the issue ?