Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Pontefract, City and Borough of Wakefield, England 12/05/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent Hyperoptic outage reports came from the following cities: Leeds.

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City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomBarnsley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • susanalsafizzle Susan Al-Safadi (@susanalsafizzle) reported

    @HyperopticCS @Hyperoptic here we are an entire week later still with no broadband and no communication as to when this will be resolved. You are a bunch of cowboys charging for a service you don’t provide.

  • BibeyNathan Nathan Bibey (@BibeyNathan) reported

    @Hyperoptic @HyperopticCS doing a great job!!! 17 days now and you still have not assigned me the static ip that I have purchased. Apparently it only takes 24 hours??? Looks like it’s now time to cancel and join @BTGroup

  • MattBoy93903960 Matt Boyer (@MattBoy93903960) reported

    @Hyperoptic I requested a call back 2 hours ago and still radio silence. Awful customer service. Can someone contact me ASAP

  • aradonn2 john (@aradonn2) reported

    @Hyperoptic I wished I could get your service where I live

  • Zeragonii Josh Watson (@Zeragonii) reported

    @FlexinJohn @Hyperoptic Wait, hyperiptic have a 10Gb service? 👀😭

  • craig99mac Craig M (@craig99mac) reported

    @Hyperoptic Do existing customer get the free months too?

  • ryancdotorg Ryan Castellucci (@ryancdotorg) reported

    @attiegrande I actually mentioned in my order notes that I would prefer handoff to be a SFP/SFP+ module and that I know what I'm doing. Hyperoptic was nice, though I had to do weird **** to my DHCP client config to make it work. With AT&T, I productionized an 802.1x MitM

  • coumarinegym fran (@coumarinegym) reported

    having a verifiable nightmare in the office with security passes, crap wifi and file transfers, which I wouldn’t have had to resort to if the wifi wasn’t like less than half as fast as the Hyperoptic I pay for at home. with each passing day #WFH is winning out

  • LHteaching Laurence Holmes (@LHteaching) reported

    @Hyperoptic @HyperopticCS @HyperopticBuild internet down for 3rd time in as many weeks here in Broad-bridge Heath not good enough

  • susanalsafizzle Susan Al-Safadi (@susanalsafizzle) reported

    @Hyperoptic our broadband went down over 48 hours ago. Your customer service has been of no help. Really enjoyed leaving Virgin Media for you but it seems your service is the same.