Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Pontefract, City and Borough of Wakefield, England 02/28/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HotaruBlaze Phoenix (@HotaruBlaze) reported

    @HyperopticCS Will be moving in a month or two to another flat with hyperoptic, really wanted your £20/month for 1GB but offer timeframe is a struggle and cant just switch as the new place is still being decorated and need internet until then Anything you can do to help me out?

  • jrtangen The Real JT 💙 (@jrtangen) reported

    @Hyperoptic After years of terrible BT lines Hyperoptic came to the rescue. It is faster, more reliable and less expensive!

  • tomutomubouzu Tom Dowland (@tomutomubouzu) reported

    @Hyperoptic Best speed, service and customer service I've ever had!

  • sanaullahjan90 Sana Ullah Jan (@sanaullahjan90) reported

    @Hyperoptic Quality Service, Good Customer Service and Fibre-optic backened High Speed. #10YearsOfHyperoptic

  • richardjswms Richard (@richardjswms) reported

    @Hyperoptic When I first joined Hyperoptic, I had no issues while it was my ISP. I moved elsewhere and it wasn’t an available provider so I had to switch. I recently moved into a building where Hyperoptic is a provider and I have since been a happy customer again!

  • Systema_Dave David Collins (@Systema_Dave) reported

    @Hyperoptic any services issues, can't access my account page to see why my broadband isn't working? SW11

  • Carl79209433 Carl (@Carl79209433) reported

    @Hyperoptic competitively priced! no connectivity or drop out issue

  • NdrJnr NDRJNR (@NdrJnr) reported

    @HyperopticCS Our previous provider refused to install fibre to my home. @Hyperoptic engineers attended my home address after a brief explanation with one of your sales reps and fixed the issue. My daughters would have been without the internet for the Xmas holidays if it wasn’t for you guys.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @hydrogenbubble @Hyperoptic In one phrase - customer-oriented!

  • rungtara Rashmi Rungta (@rungtara) reported

    @Hyperoptic Good customer service and reliable speed !! Cant go back to normal now ...