Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Pontefract, City and Borough of Wakefield, England 11/22/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • omatachyru Tim Armstrong (@omatachyru) reported

    These things do happen, and @Hyperoptic support are great, so I'm sure it'll get fixed quickly enough.

  • RichardNeil13 Ｒｉｃｈａｒｄ Ｎｅｉｌ (@RichardNeil13) reported

    @Hyperoptic Hi. I’ve been unable to connect to the PlayStation Network since yesterday. Everything else on the Wi-Fi is ok and the PlayStation Network isn’t down. Please could someone have a look into this?

  • AM_UK19BONG Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.

  • SkibbleDazz Raza (@SkibbleDazz) reported

    .@Hyperoptic @HyperopticCS I’m sorry this is unacceptable every other night my internet connection is lost. You’re charging a premium but your quality of service seems to be declining.

  • rashukhanna_i Rashu Khanna (@rashukhanna_i) reported

    @Hyperoptic connection installed on 17may, following up since 20th May for activation which is failing due to “technical reasons”. If this is your start don’t know how contract will span out. Super ordinary service!!

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @AM_UK19BONG @Hyperoptic Hello Abhijit. As explained in the other tweet, it is a part of our T&C that you agreed with previously. We are sorry, but unfortunately, we are unable to assist with this particular issue.

  • c0mmiemilf Coz ☭ (@c0mmiemilf) reported

    @Hyperoptic my internet is down

  • jessie_angpx Jessie (@jessie_angpx) reported

    @HyperopticCS hi, I’m with hyperoptic around the Stratford area in London. The internet has been down since 3pm. Any idea what’s the issue?

  • AM_UK19BONG Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.

  • EyUpPete Pete Smi (@EyUpPete) reported

    @Hyperoptic Whatever happened to the last thing announced? The better household coverage, I live in a flat and still can't get a strong enough signal in my bedroom to stream anything.