Hyperoptic outages and service status in Pontefract, England

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontefract, England

The most recent Hyperoptic outage reports came from the following cities: Normanton, and Wakefield.

City	Problem Type	Report Time
Normanton	Internet	10 hours ago
Wakefield	Internet	14 days ago
Leeds	Internet	5 months ago
Leeds	Internet	1 year ago
Leeds	Internet	1 year ago
Leeds	Wi-fi	1 year ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony Costanza (@BarryDavid69562) reported 4 minutes ago

  @Hyperoptic no internet and no updates for over 6 hours in WC1X 9HF - simply “hopefully it works soon”. What is going on - give your customers transparency on issues and estimated time of fix. This is unacceptable

• 
  Dr Fọláshadé Adéyẹmọ ✌🏾❤️ (@afollypeperempe) reported 7 minutes ago

  @Hyperoptic You guys are the most unprofessional, unseasoned and terrible internet company I have come across. I terminated my account as I was moving home and you guys still have the effontry to be billing me and asking me for payment. ARE YOU MAD?

• 
  Andrea Robinson (@printsandjam) reported 7 minutes ago

  London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

• 
  Flowerbomb212 (@Flowerbomb212) reported 7 minutes ago

  @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.

• 
  Janaka Abeywardhana (@janaka_a) reported 7 minutes ago

  @Hyperoptic we have an outage in E14 in our building. multiple residents including myself.

• 
  Kevin Burke (@kevbur123) reported 7 minutes ago

  @Hyperoptic please help with an email I sent customer services please case number CS1033295. I am anxious to resolve this and be able to enjoy hyperoptic again.

• 
  sad jester (@noopdles) reported 7 minutes ago

  @GeneticGenesis @Hyperoptic I know, I bet they're just overprovisioning the network and overselling. If you look at reddit there's plenty of recent posts with the same **** download speed issue.

• 
  d3mur (@d3murrr) reported 8 minutes ago

  1-2 oxuji, 1-2 gs out of blender, for the love of god fix my ******* packet loss @Hyperoptic

• 
  Drahnier_ (@JaffaReinhard) reported 9 minutes ago

  @Hyperoptic Most useless and unhelpful customer service I’ve had with any wifi provider so far I was meant to have wifi up and running at my address originally over a month ago and still have no wifi. Engineers said they will come yesterday but didn’t and neither came today.

• 
  Mer (@Choymer) reported 10 minutes ago

  @Hyperoptic Hi, from yesterday, suddenly I lost connection, turned off and on the router, today 17 min in a meeting call happened 5 times, I work from home and is impossible to work like this. Called your customer service but was told because I use the 5 instead of 2.4 GHz 1/2