Hyperoptic outages and service status in Pontefract, England
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- Hyperoptic generated 0 outage signals in the last 24 hours around Pontefract, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontefract, England
The most recent Hyperoptic outage reports came from the following cities: Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 month ago |
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Internet | 3 months ago |
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Total Blackout | 3 months ago |
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Internet | 3 months ago |
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Internet | 4 months ago |
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Internet | 4 months ago |
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Kumar Jha (@iaktech) reportedHey @Hyperoptic do you understand people have better things to do than waiting on a call with you for an hour only to hear that you’re incompetent in fixing anything. You’ve the worst customer support I have ever experienced.
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Mabs Ahmed (@Mabs79) reported@___g_a_g_a @c932x @Hyperoptic Did they say when service will be working again
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Kazza (@Kazza1144) reportedInternet down, chat bots don't work weekends 🙄 so on hold to provider for over half hour @Hyperoptic not acceptable!
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Seapeekay (@Seapeekay) reported@MrRoflWaffles its crazy how i would put them as one of the best, had it for 4 years and never had more than about an hour of down time :( Sorry its been so terrible for you man! @Hyperoptic sort it out
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stewart (@stewartone1) reported@Hyperoptic Any chance you guys can answer your phone line or chat or emails?!? Very poor customer service!!
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M. (@mariucha77) reported@donedgley1 @lulu_veganx @Hyperoptic No updates and no estimate when this issue will be solved.
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Ahnaf Mahmud (@AhnafAMahmud) reportedHyperoptic down again. All lights green but no internet!
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Adam Piper (@bitwog) reported@Hyperoptic @Hyperoptic your 12 hour SLA has been violated multiple times with delays over days. The best you've done so far is a single reply to multiple emails over the course of days. And even that one took 2 days, 16 hours, 42 minutes. Why are you so bad at this?
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Bayan Uralbayeva (@UralBayan) reported@Hyperoptic, can someone answer your support number? I have been calling all day for the last two days
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Don Edgley (@donedgley1) reported@lulu_veganx @mariucha77 @Hyperoptic Still broken late on Day 4. Seems hyperotic have 2 systems. The new system is fine and the old one has broken for everyone in a km radius. No meaningful updates being provided.