Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent Hyperoptic outage reports came from the following cities: Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Barnsley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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apelantis_acnh
(@ashl3y_p) reported
@Hyperoptic your customer accounts team just hung up the phone on me whilst discussing a refund for money that should never have been taken from my account. Shocking behaviour.
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K🪿
(@Defrauded_Youth) reported
@Hyperoptic How can you justify offering new customers (via comparison sites) broadband at £12-£26 PCM but want me to renew as an existing loyal customer at £30-£35 PCM?! That’s daylight robbery. Already spoken to your agents but no reasoning with them. I am not impressed. 😡
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karim
(@karim46665438) reported
Can someone in @Hyperoptic pls explain why their service is so bad and 2 engineers don’t even know how to make the system work. I don’t recommend at all
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GymBAE
(@MakedaQoS) reported
People don’t believe how often @Hyperoptic WIFI services fail… My mobile hotspot has used 17GB of data and I only use it for my work laptop in WIFI emergencies when WFH. I’ve been with them for 6 months. You do the math and tell me if that’s reasonable.
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Stringent
(@stringents) reported
@hyperoptic Hi I am disappointed at my renewal options, considering I am a long time happy customer. New customers get treated to much better deals, and I have already asked if there is anything that can be done, or I will have to go elsewhere. I don't like the play around game, so consider this a last chance before I move my custom.
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Farah Pop 🫧✨️
(@farahpopxo) reported
@Hyperoptic the worst!
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Vsky_B
(@Vsky_GNR) reported
@MartinSLewis My sister in Glasgow was with Plusnet they never haggled about the price she's now with Hyperoptic for £25 a month she gets 1GB hyper fast download speed against 65 megabytes download speeds of Plusnet and they were charging £36 a month for old phone line technology
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Haych
(@haych13_) reported
@Hyperoptic both yesterday and now today the Internet is down? I WFH, I need Internet! No eta on the Network Status dashboard, and you charge me £55 for this?!
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Icon Republic
(@Icon_Republic) reported
@Hyperoptic So it was fitted FRIDAY has never worked and its TUESDAY ! I need the internet for work, i've phoned EVERYDAY and no answers, POOR POOR SERVICE, and i left my current provider to join YOU ???
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Pasty
(@pastyw6) reported
@Hyperoptic I’ve been at position one of your phone queue for over 20 minutes now with “an estimated wait time of 3 minutes”. Is there any chance of someone picking up?? When did HyperOptic get this bad????