Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Pontefract, City and Borough of Wakefield, England 11/29/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent Hyperoptic outage reports came from the following cities: Leeds.

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City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomBarnsley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @lbrgamer_twitch @Hyperoptic Liam, that must have been truly awful and we are very sorry to hear that. We can see your DM in our inbox, and we'll make sure to respond ASAP. Thanks for your patience in the meantime.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @JesusFr @Hyperoptic We're truly sorry about the delay and disruption. It is never our intention to make anything about our service difficult. Our internal teams are still working on your case, and our complaints department will be with you soon.

  • UARE247 Uppili (@UARE247) reported

    @hyperoptic from a top end reliable service to more cost new router and more outtages with no info from company - @HyperopticCS any idea when internet will come back as my EE reception here is rubbish thus internet via hotspot ropey.

  • _laura_o_0 l (@_laura_o_0) reported

    @Hyperoptic can you explain why your customer service on a Friday and weekend is so diabolical? Waiting 40 minutes on webchat to speak to someone and still on hold on the phone waiting to speak to someone for nearly an hour now. Absolute joke!

  • xMr_Mac Steve (@xMr_Mac) reported

    @petehotchkiss @Hyperoptic I received an email to say my broadband would be down today, don’t know if it’s a National thing they are doing.

  • VUsheruk Victoria Perea-Usher (@VUsheruk) reported

    @Hyperoptic our internet is down in Acton. W3 postcode. Please fix, its been down for 60mins!!!

  • Tilbidge 𝔇Ã𝐢ᔕƳ ™ ⭐️⭐️ (@Tilbidge) reported

    Does anyone have @Hyperoptic broadband? I’m thinking of switching from @SkyBroadband. What’s their after sales support like?

  • TheCeleryLady 🌔🦜🐧🦢Celeriya🦢🦚🐬🌠 (@TheCeleryLady) reported

    Is anyone at @Hyperoptic's broadband setup team available on the phone?.. no complaints, I'm just wondering if I'm near the top of queue after 30 minutes or if I can hang up, and call back tomorrow? So that I can do prayers :)

  • edenton21 ella senior (@edenton21) reported

    @Hyperoptic @HyperopticCS my central london flat has had no wifi at all all day. please help

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @iam_MaryMiller @Hyperoptic We truly apologise for the delay in our reply, Mary, and we have now replied to your message as we would need a few details to access the account and investigate what happened with the router delivery and help more, so please check it out when you get the chance!