Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Pontefract, City and Borough of Wakefield, England 03/07/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • sadhashivam75 Sadha Shivam (@sadhashivam75) reported

    @Hyperoptic tired of poor service from Virgin Media, Thanks Hyperoptic. #10YearsOfHyperoptic

  • chikku6 Srikanth Padmanabhan (@chikku6) reported

    @HyperopticCS is there an outage in south quay, Canary Wharf? We have lost internet all morning and have been on the phone waiting for one of your cs agents to pick up and speak. @Hyperoptic

  • MrSnoreBore Juan Señor Dullard (@MrSnoreBore) reported

    @Hyperoptic I was tired of being stuck in the slow lane with BT "Superfast" Broadband. So I decided to switch to Hyperoptic Gigabit Broadband. Six months later - I feel like an Internet VIP. Best decision ever. #10YearsOfHyperoptic

  • oliver__mackey Oliver Mackey (@oliver__mackey) reported

    @Hyperoptic trouble-free, fast service and customer support even at night #10YearsOfHyperoptic

  • JRaeChutes Jennie Rae (@JRaeChutes) reported

    @Hyperoptic have the slowest customer service I’ve ever experienced. Been trying for almost a month to sort internet with no avail: avoid.

  • Rebbsy_ Rebbs #ll (@Rebbsy_) reported

    @Hyperoptic good service man! Thanks for ruining my weekend 👍👍👍

  • Jo13Stone Jo Stone (@Jo13Stone) reported

    @Hyperoptic yet again no damn Internet. We've had nowt but aggro since switching from Sky. Taking money from the bank before our account had even been activated, low wifi speeds, very poor connection (if & when it works). I bet u don't refund us for the days we are without WiFi?

  • AyubMiah_ Ayub (@AyubMiah_) reported

    @Hyperoptic @HyperopticCS please chekc dm again the internet has gone down again after being told by a agent on the phon it won’t. Not really happy since I’m working from home…

  • FilipKasprzyk_ Filip Kasprzyk (@FilipKasprzyk_) reported

    @Hyperoptic From April this year,Im trying to get your broadband installed.I've been told, that some cable is missing and has to be installed. I've been asking so many times that I lost count. My neighbours living above me has hyperoptic broadband working. Is anybody able help ?

  • BermudaBat Commodity Hunter #MBGA (@BermudaBat) reported

    @HyperopticCS @Hyperoptic Not up for renewal until June 2022, but am looking at non-landline providers. Already told your team, I won't accept a automatic renewal. You're a good company, one criticising point, when things fail beyond your control, you don't send out messages, to explain what's happened.