Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (3%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent Hyperoptic outage reports came from the following cities: Leeds.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Sameer Gupta
(@samm1610) reported
@HyperopticCS @Hyperoptic I have sent the details via message. Look forward to your urgent help.
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HyperopticCS
(@HyperopticCS) reported
@rupechat @Hyperoptic There has been some progress on the connection loss in the area. Get in touch with us via DM, and if the service is not restored today, we will consider your request and contact the relevant department on your behalf.
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amar srivastava
(@amarksri_mca) reported
@Hyperoptic @expertreviews @Hyperoptic first have the capacity to respond to existing customer complaints before acquiring new customers. Internet service down in Basingstoke Crown Heights from 24 hours no response from customer support team.
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Andrew Hodgson
(@adhodgson) reported
Hey @Hyperoptic what's the point of sending out sales teams to flats and getting them knocking on existing customers doors? I've had that twice now in the last 3 months. Surely they should know which flats already have service?
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amar srivastava
(@amarksri_mca) reported
@HyperopticCS @Hyperoptic @HyperopticCS Sent two emails to customer support since yesterday but no response. Why no one is looking the inboxes? Any explanation? Sent you DM as well.
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Christopher Trimby
(@cmtrimby) reported
@Hyperoptic, I recently cancelled my subscription to move elsewhere but it seems as though @CommunityFibre are incapable of providing me with a functional service. What’s the best deal you can offer me to come back? I still have the Hyperoptic router.
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amar srivastava
(@amarksri_mca) reported
@Hyperoptic @HyperopticCS What is happening team , no response on multiple customer requests of Internet service down from 24 hours? Do you solve it or we need to look for options. #Basingstoke
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BLOCKED BY SHELL ENERGY FOR THE SECOND TIME
(@BlockedShell) reported
@ShellEnergyHome According to information from Ofcom Shell Energy have Not signed up to pay Compensation for Poor and Loss of Service. But the major broadband providers who have signed up, include BT, Hyperoptic, Sky, NOW Broadband, TalkTalk, Virgin Media and Zen EXPLAIN WHY Shell ENERGY have NOT
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🇬🇧🇺🇸🇨🇦🇦🇺🇳🇿 👁👁🇺🇦
(@JohnStokes0uk) reported
@Hyperoptic It doesn't matter when you live in houses. Does it hyperoptic.Because you don't like installing your service unless it's a block,because you earn more money.
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HyperopticCS
(@HyperopticCS) reported
@rupechat @Hyperoptic Hello Rupechat. We are sorry to hear you have been left without connection due to duck collapse. As we see it's a recent chat, we are unable to provide more information than the support agent on the chat did. Once the engineer updates us, we will be able to take action.