Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (12%)

4. 

   E-mail (2%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Aythami 🇵🇸 (@2R_JG) reported 6 minutes ago

  What about @Hyperoptic ****** customer and installation service? Please do NOT switch, have been without internet at home for 4 days because of their incompetence, no timeline for resolution yet and no one seems to care. Major regret.

• d u m b b o i (@RhysHarrocks) reported 7 minutes ago

  @Hyperoptic this is the third day in a row i’ve had to spend an hour on hold listening to your unbelievably loud hold music, because my service keeps cutting out. i was assured by a lady yesterday with 100% confidence that this issue would not happen again, yet here we are.

• Neil (@neilforbessoul) reported 8 minutes ago

  @Hyperoptic Total drop out again. We've had engineers round, replacement routers yet still get this **** service almost daily for your top service.

• Aaron Goldstein (@aarongfootball) reported 8 minutes ago

  @Hyperoptic is there an issue with your servers in north London? Internet has gone down 3 times in last hour for me?

• Xenomorph (@xenom0rph09) reported 14 minutes ago

  @Hyperoptic Are you looking at upgrading to 1.5 to 2gb lines? OpenReach offer 1.6 down and Community Fiber offer 2gb down and up. You are slowest Alt net out in the UK now

• cityblue2001 (@cityblue2001) reported 18 minutes ago

  @Hyperoptic seeing multiple development-wide service outages in CR01 - status showing green on my status page, which can't be correct.

• Jonathan Grant (@jonathancgrant) reported 19 minutes ago

  @Hyperoptic are you always this incompetent? My service has been down for 72 hours. You have promised me 3 engineers with no show. I strongly urge no one to sign up with this company

• TimmyloveChina (@TimmyLoveChina) reported 20 minutes ago

  @Hyperoptic my internet is down over 3 days now! not acceptable!

• English Jew (@English_Jew) reported 22 minutes ago

  @alexmoneypenny Openreach is poor anyway. Try see if city fibre / community fibre / hyperoptic is avialbel for you.

• IaMtHeWiNneEr (@TasP) reported 26 minutes ago

  @Hyperoptic trying to use the live chat but it is saying 48 minutes to get an agent? Is that the wait for a live chat (im guessing this is wrong) #hyperoptic #support