Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Pontefract, City and Borough of Wakefield, England 02/07/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • hybrid756 Shiv (@hybrid756) reported

    @blackamnesias Wtf that’s bullshit??? 🙄🙄🙄🙄🙄 It really is luck. I’ve been fine with them… so far. Don’t like to think the response I’d get if I had a problem though. How’s hyperoptic’s customer service been for you if you’ve used it?

  • Dinkumschnauger Freddie Toye (@Dinkumschnauger) reported

    @HyperopticCS my Hyperoptic is down in Ravenscourt Park, London. Is there a major outage in the area?

  • sadhashivam75 Sadha Shivam (@sadhashivam75) reported

    @Hyperoptic broadband down since last one hour

  • mangotango333 mango tango (@mangotango333) reported

    @Hyperoptic trying to renew with you for the fourth year in a row with you but you can only seem to offer the same prices for existing customers? I DM’d and was told to go to webchat who told me this. Do you not value customer loyalty? #customerexperience #customerservice

  • BermudaBat Commodity Hunter #MBGA (@BermudaBat) reported

    @Hyperoptic Seeing as my broadband is down in West London, tried calling - 20mins on hold, then had to email you via my phone, would say to people, think carefully.

  • MorikaRichmond MorikaRichmond (@MorikaRichmond) reported

    Really disappointed in @Hyperoptic service today. Had to make a complaint !

  • cubicgarden Ian | #blacklivesmatter | @cubicgarden@mas.to (@cubicgarden) reported

    @steviecomms @Hyperoptic I'm having the same issue in #Manchester @hyperopticCS

  • Semlinco Sèmlinco Hountondji (@Semlinco) reported

    @Hyperoptic @Hyperoptic you really need to work on your customer service. Been waiting on phone for 35 minutes, online chat is the same and still counting. internet down…

  • yayids سید 🅂🄰🅈🅈🄸🄳 (@yayids) reported

    @Tricky_85 @Hyperoptic Don't waste time on webchat, they spend 20 minutes asking security questions then copy-paste message our service is down there is nothing we can do blah blah @HyperopticCS is the worst.

  • Rinosoares Rino Soares (@Rinosoares) reported

    @Hyperoptic how can I stop u guys every few weeks sending me this junk mail flyer through post? i dont want it neither interested. happy w/ my broadband. extra rubbish. annoying. bad for planet. please guide me who to speak with to stop this crap. thanks