Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Pontefract, City and Borough of Wakefield, England 11/20/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Idemous Jay🐧🏗 (@Idemous) reported

    @YaqzGaming @JoshJonesLFC I’m with virgin bro on 1k download but it’s fickin **** if I could get hyperoptic virgin would get swerved

  • JONO_SMASH Jono (@JONO_SMASH) reported

    @HyperopticCS Hi, I’ve the same issue here. 3 different devices, when I’m signed into my personal VPN, Apple Music works. Or tethering through 5G it works. Not through Hyperoptic. Hope you can resolve soon. Thanks

  • papafuzzz Liam (@papafuzzz) reported

    @HyperopticCS @Hyperoptic Hopefully it’s quicker than when one of your engineers unplugged my connection and it took a month to get someone to admit that might be the issue and send an engineer.

  • GhostCo_ GhostCo | Grapic Designer 💥 (@GhostCo_) reported

    anyone using hyperoptic, or anyone know anything about wifi. need help asap

  • KaroGamingg KARO (@KaroGamingg) reported

    @ImOwFromYT You gotta get on that Hyperoptic 🔥 never have issues

  • mreys M Reys (@mreys) reported

    Installing/updating from Apple App Store doesn't work on @hyperoptic (both iOS/macOS). On the phone I can get off the wifi and download on 4G. Luxury not available on the desktop. I can't connect to @GarminUK Connect IQ store. As soon as I get onto 4G, it works. @HyperopticCS ?

  • ozzyxaxa XL ozzy (@ozzyxaxa) reported

    @itsgraphix10 @Hyperoptic i dont know man, i didnt have any issues until a few days ago and this is happening

  • itsgraphix10 graphix (@itsgraphix10) reported

    @ozzyxaxa @Hyperoptic you able to contact them to see if they can fix it ? might be just a clear line issue or could be a fault in the area maybe ? but iv never heard of that company so i dont know how they maintain their lines etc.

  • awoffinden awoffinden (@awoffinden) reported

    @Hyperoptic Really slow service at N5 1FN for the past 4 months. Currently at 55Mbps. Especially bad when just connecting to a website.

  • amarksri_mca amar srivastava (@amarksri_mca) reported

    @HyperopticCS @Hyperoptic @HyperopticCS Sent two emails to customer support since yesterday but no response. Why no one is looking the inboxes? Any explanation? Sent you DM as well.