Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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AnvarolDreams
(@AnvarolD) reported
@ironside @HyperopticCS @JamesHobley3 Hyperoptic used to offer customers wirelesss hotspots during outages. Maybe they could help you with that? For what its worth, my guess is that the duct does not belong to them so they will be depending on BT Openreach to fix it.
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Andrejs Fjodorovs
(@AndrejsFjodoro2) reported
@Hyperoptic @HyperopticCS no connection for a week! In one of the most advanced cities of the world - unbelievable! They really take you back in time for at least 30 years, when internet was unstable and rare beast. I wouldn’t recommend Hyperoptic to the worst enemy. Avoid.
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Erkan Emin
(@ERKT2) reported
@Hyperoptic Outage at SE15, any idea when service will resume please?
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Seemore (ジュリアン)
(@Juliannochie) reported
@Hyperoptic I’ve been waiting for 5 days for my activation. They responded to my last tweet, but now I seem to have entered the black hole that is Customer Services
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Ambo
(@Ambo_P) reported
We're heading towards week THREE without internet... and @Hyperoptic don't even know when they're going to be able to fix it?! Do better.
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JitanEDM
(@JitanEDM) reported
@BusSafetyRep Provisioning should take all of about 5 minutes by the ISP. It’s literally just sending an address to your router and registering it to receive connection to the internet. I have no idea why hyperoptic have a network team that takes forever to do this.
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Dann Parry
(@demuDann) reported
Absolutely fuming. First @Hyperoptic doesn't cancel my account after I switch to @CommunityFibre, and now they're asking for £180 just so I can cancel a service I haven't used in months after I was reassured by CF there would be no charge. to do this in a cost of living crisis..
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karla 👁
(@robokarla) reported
@slightly76 @PyrionFlax @Hyperoptic oh my god, i think this is our problem as well. how did you go about fixing it? i don't even know how we'd figure out whose wiring it is. currently typing this from my laptop with a 12 foot long ethernet cable running across the room because the wifi is just that bad
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Yeptch
(@yeptch) reported
@Hyperoptic @HyperopticCS have had 500mb down speed since “upgrading” to 1gb over 5 weeks ago. Why do I have to keep chasing you guys when I get told I’d be provided w/ an update. Absolute sh*tshow. And still no compensation when my device went down for 4 days after “upgrading”.
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Dee
(@HinisliD) reported
@Hyperoptic your service is very bad! I had an outage at Beam Park Rainham last week for 2 days and today again! I contacted your provider and they said you guys are getting multiple calls from residents I think its time to switch providers as its disrupting me working from home