Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (3%)
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Maureen
(@Maureen57493621) reported
I am contacting you as a last resort. Moved into a new build, told your company, Hyperoptic would be able to have my broadband up and running in minutes…. That was on February 25th. It didn’t work, there was a problem. I still am waiting- HELP!!!
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H
(@carnegiethemage) reported
@Hyperoptic It's bad business to charge renewing customers (£42) more than the offer you are giving new customers (£40) and then make them fight to get it matched. Why not reward my loyalty? All that's left now is negative brand sentiment.
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DJGaryBaldy
(@DJGaryBaldy) reported
@1980sRewind I told Sky where they could stick their service when they demanded a £25 setup fee... Thats over 10 years ago now I'm with a company called HyperOptic who installed their kit in my block recently with 500mb D/L Hope you get your Wi-Fi sorted nothing worse than dodgy Wi-Fi
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pony iron
(@ponyiron) reported
@HyperopticCS You don't care about your customers even they work from home. So I never recommend hyperoptic to anyone.
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Rob
(@austroscot) reported
Hi @Hyperoptic, we have been having issues with connectivity for the last week. We’ve trouble shooted our devices and checked with our neighbours, none of them are having problems. We think our router might be on its last legs and might need a replacement. How do we arrange one?
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Bella Caridade-Ferreira
(@bella_caridade) reported
@RCBrownPO @bt_uk @WeAreOpenreach Unfortunately, Hyperoptic is 100x worse. BT is the best of a bad bunch.
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Poochie..
(@Jazmine__x) reported
@sheenkelly @bobbyleeswagga @Hyperoptic They were crap in my area, I literally had to change after a month, my sons game lagged so much I couldn't take the noise.
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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HyperopticCS
(@HyperopticCS) reported
@Dan25932780 @Hyperoptic Oh, we're sorry to hear this, Dan. Please note that the Early termination fee is always mentioned when signing up for our service, renewing the package, and it's in our terms and conditions as well. We try to be completely transparent and we're sorry this made you part with us...
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Ballsy
(@Ballsy___) reported
Day 41 trying to get my @Hyperoptic service live. I got up early today to call the call centre and requested to speak to people higher up and I’ve been informed that the issue is expected to be fixed this week, and my service should be live within 7 days. Fingers crossed!