Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (11%)

4. 

   E-mail (2%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Asad Khan (@asadakhan85) reported 34 seconds ago

  @HyperopticCS @Hyperoptic My internet has been down for two weeks and you made us wait 7 days to send an engineer last Friday. Turns out Hyperoptic have lost the key to their own cabinet and are still trying to find it.

• AJ (@AT1074) reported 2 minutes ago

  @Hyperoptic the internet is down in Poplar / London; is this a known issue?

• ade 💜💛 #BLM (@AvbCole) reported 2 minutes ago

  @TalkTalk any chance I can use the internet I'm paying for? Hasn't been a month and I've had to complain 3 times. Can't log into my account... Can't change my password... Can’t get through to someone on the phone.... Shambolic service. @Hyperoptic come to PURFLEET already!😡

• Ahmad AlMot (@AhmadAlmot) reported 5 minutes ago

  All the apartments in my building have their internet working perfectly fine, yet 20 days and 2 engineer visits later - they still couldn’t fix mine. Thanks @HyperopticCS @Hyperoptic …..

• Asad Khan (@asadakhan85) reported 6 minutes ago

  @HyperopticCS I'm thinking about having a Sky Fibre Broadband connection installed to be able to use the internet while I wait for my Hyperoptic service to be fixed on the 20th of September. Can you confirm if I'll be able to use both services at the same time thereafter?

• Keith Duncan (@Keithduncan47) reported 6 minutes ago

  @julieballantyne @OpenreachHelp Yep. Guys were there this week. 3 OpenReach vans. It’s a total farce. 10 years chasing and promise after promise broken and the Scottish Government R100 program doesn’t help either. I don’t think HyperOptic did us any favours when they did the flats.

• Peter Hale (@therealphale) reported 6 minutes ago

  @HyperopticCS @Hyperoptic Next available engineer slot is not for another week. What a joke! Sounds like you need to hire some more engineers (or build a more reliable network)

• Reeceticle (@reeceticle) reported 8 minutes ago

  @J3Lyon Start of lockdown#1 we had Sky internet, it was so slow I’d want to cry trying to WFH. Then @Hyperoptic came along and haven’t had an issue since.

• Tricky he/him/his (@trickyvondickie) reported 8 minutes ago

  @J3Lyon If you're in there service area HyperOptic or CommunityFibre

• NT7528 (@NT75281) reported 13 minutes ago

  @Hyperoptic @HyperopticCS 18 days and counting without Internet. Worst broadband company ever!