Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (12%)

3. 

   Total Blackout (11%)

4. 

   E-mail (2%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Seemore (ジュリアン) (@Juliannochie) reported a minute ago

  Their network people don’t work at the weekend so it will be a whole week without @hyperoptic managing to activate my internet connection. Supposed to take minutes. Extremely disappointing.

• JitanEDM (@JitanEDM) reported a minute ago

  @BusSafetyRep Provisioning should take all of about 5 minutes by the ISP. It’s literally just sending an address to your router and registering it to receive connection to the internet. I have no idea why hyperoptic have a network team that takes forever to do this.

• Andrejs Fjodorovs (@AndrejsFjodoro2) reported 2 minutes ago

  @Hyperoptic @HyperopticCS no connection for a week! In one of the most advanced cities of the world - unbelievable! They really take you back in time for at least 30 years, when internet was unstable and rare beast. I wouldn’t recommend Hyperoptic to the worst enemy. Avoid.

• Tomasz Rykała (@tomaszrykala) reported 4 minutes ago

  @Hyperoptic You're the best. Shame you aren't everywhere though. I miss you after moving out of the apartment in which I had you 150 mbps up/down <3

• Tom Coady (@tomcoady) reported 7 minutes ago

  @Hyperoptic why are you ignoring my support requests by email and using your contact form?

• JitanEDM (@JitanEDM) reported 14 minutes ago

  Useless support, get hung up on by the phone support because won’t provide me response for some other team, I’m told case is escalated yet 72 hour after a engineer visit still no internet signal. @HyperopticCS @Hyperoptic 20days+ without internet but everyday filled with lies

• JitanEDM (@JitanEDM) reported 16 minutes ago

  Never going with @Hyperoptic again ever, will recommend no one buys these guys. Filled with incompetency across the organisation it seems and new personnel who haven’t got a clue on how to provide support.

• Seemore (ジュリアン) (@Juliannochie) reported 17 minutes ago

  @Hyperoptic Into 6th day of waiting for Hyperoptic activation, rather than the minutes I was told. I get pacifying messages from customer services but no timeline or evidence of anything actually happening.

• Erkan Emin (@ERKT2) reported 17 minutes ago

  @Hyperoptic Outage at SE15, any idea when service will resume please?

• Prashant Mishra (@prashant041086) reported 23 minutes ago

  @Hyperoptic I work from home. I cant work without internet. Either I have to go to office which is 2 hours one way or loose 2 weeks of pay. And there is no way to get early appointment. This is reddiculous. Extra price+installation charge still wait for 2 weeks. Help appreciated