Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Pontefract, City and Borough of Wakefield, England 02/16/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • robfairchild92 BertF1 (@robfairchild92) reported

    @Hyperoptic Can you definitively tell us what is going on with your service in Heathy Wood, Copthorne? I make that 6 or 7 outages in the 8 months I’ve lived here.

  • JChevillotte Jeremy Chevillotte (@JChevillotte) reported

    @virginmedia Internet down since yesterday in N4 and you're increasing your pricing next month for no reason? Contact me or I'm switching to hyperoptic.

  • GoatApocalypse Nick (@GoatApocalypse) reported

    @HyperopticCS Hi there, having problems logging into Microsoft apps today - works fine if I hotspot off my phone but not if I'm on Hyperoptic broadband. Any ideas?

  • PyrionFlax PyrionFlax (@PyrionFlax) reported

    every single time I get the email from @Hyperoptic and every single time I desperately open it hoping against hope and EVERY SINGLE TIME I am told "we ain't seeing you for a while sunshine" but I will still open that damn thing again

  • tetasszn . (@tetasszn) reported

    @HyperopticCS @Hyperoptic how long is your wifi down in Nottingham? I wfh and this is a massive inconvenience

  • GamerAdamMixer gameradam (@GamerAdamMixer) reported

    its nice to be able to help the @Hyperoptic engineers install there service and also to be able to refer people to joining them and here all good things back about there service keep up the good work

  • _LewisReid_ Lewis... (@_LewisReid_) reported

    @axel__tv @RealTigz @Hyperoptic I can second that. I pay for 500mbps up and down and I get the full 500. And that’s for only £28 a month. Great customer service and faultless performance! I’m in Hampshire though with fttp so you would have to check your area

  • loudmouthman A Witty Remark (@loudmouthman) reported

    hey @Hyperoptic the driver of your van TX21 TKN in Horsham this morning about 10minutes ago close passed me , a cyclist, gave me no pace at the lights and did not allow me time to set off. Not only dangerous driving but put you in my bad books for their behaviour.

  • dan_soe Dania (@dan_soe) reported from Worcester Park, England

    Hello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks

  • hannah_benhariz Hannah Benhariz (@hannah_benhariz) reported

    @Hyperoptic Internet has been down in West London for over 4 hours. What is happening!