Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (3%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent Hyperoptic outage reports came from the following cities: Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Barnsley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Indy Matters
(@indymatters) reported
Anyone with recent experience of @Hyperoptic in Edinburgh? Some older posts suggest it has outages. My virgin fibre never does but it’s overpriced and I resent paying for phone and TV I literally never use
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Anastasia Amorin
(@Anniestarsia1) reported
@Hyperoptic worst ever customer service. Still no internet after a month an no formal explanation disgrace. I will not be forced to pay a month I am not using your service.
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LG
(@ingotism69) reported
@HyperopticCS Can you please provide an update #hyperoptic @HyperopticCS Over a week without service now - and all residents are receiving conflicting information.
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Tom Eddy
(@ImTomEddy) reported
My @Hyperoptic renewal felt like they were trying to pressure me into 500Mbps and 1Gbps packages when I wanted to downgrade to 150Mbps - left a very bad taste in my mouth 😔
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HyperopticCS
(@HyperopticCS) reported
@Chev1738 @Hyperoptic @Ofcom Please accept our apologies for the connection loss in your area, Chev. We cannot begin to think how much inconvenience has been caused by it. We'll have a team on-site 1st thing in the morning on Monday to attend to the fault and we won't stop until service has been reactivated.
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D3@dp0ny 🇺🇦
(@D3dp0ny1) reported
@Hyperoptic @HyperopticCS avoiding us won't save u. Customer service requires that u care. U clearly dont
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D3@dp0ny 🇺🇦
(@D3dp0ny1) reported
@Hyperoptic @HyperopticCS four weeks outage YOU ARE SH1T
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Gilles D Ohana
(@GillesOhana) reported
I am super disappointed by the customer service of WiFi provider @Hyperoptic in London. The WiFi service from @Hyperoptic has been down for four days and they don’t bother sending an engineer to fix the simple issue. What a bad customer service you have - TERRIBLE
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Adam Aberra
(@AberraAdam) reported
@Hyperoptic no proactive updates on how you’re fixing the issue that’s lasted for more than 24hrs now. The outage was reported yesterday afternoon and you sent an engineer 3pm the next day? Not good enough.
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D3@dp0ny 🇺🇦
(@D3dp0ny1) reported
@Hyperoptic @HyperopticCS no service for four weeks now. No updates wtf is going on? Waste of space. Shocking service sort it out BT need pushing