Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Pontefract, City and Borough of Wakefield, England 03/28/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • CountHohenzoll ✍🏻 (@CountHohenzoll) reported

    @Hyperoptic I must say I honestly impressed with the @Hyperoptic customer service. Few times I needed help I was assisted quickly and the issue was resolved promptly. Thank you. #hyperoptic

  • HotaruBlaze Phoenix (@HotaruBlaze) reported

    @HyperopticCS Will be moving in a month or two to another flat with hyperoptic, really wanted your £20/month for 1GB but offer timeframe is a struggle and cant just switch as the new place is still being decorated and need internet until then Anything you can do to help me out?

  • aimee1986 Aimee Carmichael (@aimee1986) reported

    @Hyperoptic faster service for similar price to previous supplier that wasn't fibre optic :)

  • itismadame Monique Belle (@itismadame) reported

    @Hyperoptic Very reliable Internet service with hardly any disruptions and issues.

  • aenor82 aenor (@aenor82) reported

    @outagedetect @Hyperoptic are you working to fix this? Some of us had a binge watching afternoon planned for f sake

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @hydrogenbubble @Hyperoptic In one phrase - customer-oriented!

  • CharlieBarracu2 Charlie Barracuda (@CharlieBarracu2) reported

    @Hyperoptic Switched because your service never goes down! #10YearsOfHyperoptic

  • ThinkingNikhil Nikhil Gupta (@ThinkingNikhil) reported

    My internet isn't working for weeks. I can't even cancel it without talking to them!! Seems like it's part of the business strategy @Hyperoptic.. Frustrate people on the call so that they can't even leave! Pathetic.

  • tomutomubouzu Tom Dowland (@tomutomubouzu) reported

    @Hyperoptic Best speed, service and customer service I've ever had!

  • oliver__mackey Oliver Mackey (@oliver__mackey) reported

    @Hyperoptic trouble-free, fast service and customer support even at night