Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Pontefract, City and Borough of Wakefield, England 02/11/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • lvalenciarivera Luis Valencia (@lvalenciarivera) reported

    @HyperopticCS Day number 7 still no WiFi and what’s worst the sevice has never been poorer at @Hyperoptic @HyperopticCS incredibly disappointing! 😡 #WorstServiceEver

  • Siobhan4567 Siobhan (@Siobhan4567) reported

    Hello @HyperopticCS?!?! What is the point in having a customer service page if you ignore people until you know their internet is back up. This isn’t the first time we’ve been without internet for a whole day with @Hyperoptic. **** provider

  • ConorHDaly Conor Daly (@ConorHDaly) reported

    @hibernoanglais @bt_uk @Hyperoptic Proud SE1 Hyperoptic convert here, would never go back 🤌🏻

  • HANCOCK_LOL HANCOCK (@HANCOCK_LOL) reported

    @CoachKybet @toobbroadband if they can manage to get it into london i’m literally willing to pay x5 the price, hyperoptic and communityfibre won’t cable my street because openreach and virgin media have some lease or some **** in my area

  • michael_till michael till (@michael_till) reported

    @Hyperoptic G20 whats going on im down

  • EllieAtko Ellie Atkinson (@EllieAtko) reported

    @Hyperoptic - wifi down again.. second time this month! My husband is freelance and now will not get paid today just like last time. Two days of pay down :( Recognise you do what you can but this is really painful! Any support would be appreciated.

  • UG_is_Here Udara Gamalath (@UG_is_Here) reported

    @Hyperoptic is pretty terrible. Had the service for less than 9 days. Now it's not available and the earliest they can provide a fix is in two weeks. Absolutely shocking

  • howard_jones Howard Jones (@howard_jones) reported

    Mid-contract price rises are the latest toxic revenue in telecoms. Awful behaviour. I railed against it whilst I was at BT and Vodafone, but they’re both addicted to the revenue. Hyperoptic doesn’t do this - and we do everything we can to protect consumers from the firms that do

  • sii_taylor simon (@sii_taylor) reported

    @Hyperoptic dont waste your time with hyperoptic worst customer service in the world literally refuse to help with anything

  • JGoldyy Joshua 🎃 (@JGoldyy) reported

    @iammcallum @SkyUK get on @Hyperoptic if you can lad, absolute machine of a service