Hyperoptic

Hyperoptic Outage Report in Pontefract, City and Borough of Wakefield, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Pontefract, City and Borough of Wakefield, England 01/11/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent Hyperoptic outage reports came from the following cities: Leeds.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomBarnsley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @rupechat @Hyperoptic Hello Rupechat. We are sorry to hear you have been left without connection due to duck collapse. As we see it's a recent chat, we are unable to provide more information than the support agent on the chat did. Once the engineer updates us, we will be able to take action.

  • amarksri_mca amar srivastava (@amarksri_mca) reported

    @Hyperoptic @HyperopticCS What is happening team , no response on multiple customer requests of Internet service down from 24 hours? Do you solve it or we need to look for options. #Basingstoke

  • cmtrimby Christopher Trimby (@cmtrimby) reported

    @Hyperoptic, I recently cancelled my subscription to move elsewhere but it seems as though @CommunityFibre are incapable of providing me with a functional service. What’s the best deal you can offer me to come back? I still have the Hyperoptic router.

  • WMBigLocal WM Big Local (@WMBigLocal) reported

    Thread: Providers with inbuilt social tariffs don’t usually advertise this in their marketing material, but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs to those on Universal Credit.

  • samm1610 Sameer Gupta (@samm1610) reported

    @HyperopticCS @Hyperoptic I have sent the details via message. Look forward to your urgent help.

  • RichardFarndale Richard Farndale (@RichardFarndale) reported

    @virginmedia is the broadband outage in Richmond Town centre anything to do with the works @Hyperoptic are undertaking in the town centre? Many thanks

  • tracybeaker2020 Baby gorgeous (@tracybeaker2020) reported

    @Hyperoptic I’m having a lot of issues with my internet being slow, it’s been happening for a while, can you please help?

  • 4seasonsmarquee Mohsin Ahmed (@4seasonsmarquee) reported

    Been three months till we signed up to @Hyperoptic and still have not been connected. Customer service is a joke. @HyperopticCS.

  • rupechat rupesh.eth (@rupechat) reported

    @Hyperoptic All well and good but pointless if your engineers literally unplug me for no reason and can’t come back to fix it for days… shocked really shocked that this can be allowed

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @rupechat @Hyperoptic There has been some progress on the connection loss in the area. Get in touch with us via DM, and if the service is not restored today, we will consider your request and contact the relevant department on your behalf.