Hyperoptic outages and service status in Northampton, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Northampton, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Northampton come from postal codes NN1 and NN5 .
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Northampton, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Northampton, England
The most recent Hyperoptic outage reports came from the following cities: Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Internet | 10 days ago |
|
Northampton
|
Wi-fi | 13 days ago |
|
Kettering
|
Internet | 1 year ago |
|
Northampton
|
Internet | 1 year ago |
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Kettering
|
Internet | 1 year ago |
|
Kettering
|
Internet | 1 year ago |
Community Discussion
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Hyperoptic Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
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Stamford Hill Estate (@FOSHgardens) reported from Everdon, EnglandMessage from @Hyperoptic: “There have been a number of technical issues which have prevented us from making this site live, including a blockage in the Openreach primary connection, and an issue with the nodes. 1/2
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Stamford Hill Estate (@FOSHgardens) reported from Everdon, EnglandThese issues are now nearing resolution. We anticipate that, barring any further technical issues, Hyperoptic will switch the service on by week ending 16 April 2021” 2/2
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Tarrant (@AlexTarrant4) reported@Hyperoptic We’ve been without internet since Sunday and it’s now Tuesday evening. We’ve had to repeatedly call for updates, spend long periods on hold, and still have no clear explanation or resolution timeframe in W3 Area. Told engineers attended today but still no timeframe.
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Mr Direction (@swestzeta) reported@Hyperoptic still no internet and no communication from you as to when (or if) I will. You market yourselves as great customer service - which, so far, has not been my reality 😡😡
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Adam Piper (@bitwog) reported@Hyperoptic @Hyperoptic your 12 hour SLA has been violated multiple times with delays over days. The best you've done so far is a single reply to multiple emails over the course of days. And even that one took 2 days, 16 hours, 42 minutes. Why are you so bad at this?
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Kieron Charles (@MRKCT_) reportedSolid start by @Hyperoptic on providing WiFi in my new apartment. 48 hours later and I’m still left without a connection despite it being “activated”. 30 minute+ wait times to get through to a human being. No actual update or support as to if it is even coming on. FML.
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Nelly Friday (@menticapti) reported@root3vil @Hyperoptic Have they been sold? The customer service used to be so good.
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🏳️🌈 Gavin Barrie 🏳️🌈 &✂️TQ+ (@jammach) reported@AussieBromo I pay £35 in Scotland for 1gig down / 1gig Up from Hyperoptic. Your costs and speeds are shocking.
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David (@block13afc) reported@ells_afc @Hyperoptic Unfortunately Ells, when it comes to a broadband service it was no real service level agreement which is why you've been without a network for 48 hours.
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steven🐧 (@scarab999) reported@marcwalsh @Hyperoptic Yes, same. Drove me mad, now using a hotspot to do some work. There is no outage apparently in my area....
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henry (@hjsbaker) reportedWhat’s going on with @Hyperoptic? We had maintenance that finished, the service didn’t resume, and now the status update is dead?
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CyberPips_EO🥷 (@Mr_E_O_) reported@Hyperoptic any issues with your network today? Not had Internet around the DA17 area