Hyperoptic outages and service status in Northampton, England

Problems in the last 24 hours in Northampton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports Near Northampton, England

Latest outage, problems and issue reports in Northampton and nearby locations:

• 
  Stamford Hill Estate (@FOSHgardens) reported 32 minutes ago from Everdon, England

  These issues are now nearing resolution. We anticipate that, barring any further technical issues, Hyperoptic will switch the service on by week ending 16 April 2021” 2/2

• 
  Stamford Hill Estate (@FOSHgardens) reported 34 minutes ago from Everdon, England

  Message from @Hyperoptic: “There have been a number of technical issues which have prevented us from making this site live, including a blockage in the Openreach primary connection, and an issue with the nodes. 1/2

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Saika (@Saiccc2) reported 7 minutes ago

  @Hyperoptic Your internet are got really bad since Nov in some parts of London, like from 500mbps+ to 2mbps. Should you have a chance to investigate the infrastructure?

• 
  Nicky Hill (@nickyjanehill) reported 8 minutes ago

  Urrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!

• 
  Tony Costanza (@BarryDavid69562) reported 9 minutes ago

  @Hyperoptic no information from your support team and no internet for +7 hours in WC1X? You prompt people to contact customer support but all they say is “hopefully it will work soon”. Can we do better?

• 
  Tony Costanza (@BarryDavid69562) reported 10 minutes ago

  @Hyperoptic no internet and no updates for over 6 hours in WC1X 9HF - simply “hopefully it works soon”. What is going on - give your customers transparency on issues and estimated time of fix. This is unacceptable

• 
  Danielle Mansell (@DaniMansell) reported 10 minutes ago

  @Hyperoptic can you check KT20 5FP have had no service since 1930 and your service checker says no known outages. My neighbour is the same. X

• 
  Darren Symons (@DarrenSym) reported 10 minutes ago

  @Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!

• 
  Lawrence Canning (@LawrenceCanning) reported 11 minutes ago

  @Hyperoptic is your network down? in TN area

• 
  Mahesh (@mkejriwal77) reported 15 minutes ago

  @virginmedia I had raised request via your agent to switch effective 2-March from HyperOptic to VirginMedia UK. I had asked him to cancel on 6th Feb but not received any confirmation till now.

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 19 minutes ago

  @donedgley1 @mariucha77 @Hyperoptic 5 days with no service and no communication is just diabolical.

• 
  cache crab (@cachecrab) reported 19 minutes ago

  my internets been down for what feels like hours @Hyperoptic why