Hyperoptic outages and service status in Northampton, England

Problems in the last 24 hours in Northampton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports Near Northampton, England

Latest outage, problems and issue reports in Northampton and nearby locations:

• 
  Stamford Hill Estate (@FOSHgardens) reported 41 minutes ago from Everdon, England

  These issues are now nearing resolution. We anticipate that, barring any further technical issues, Hyperoptic will switch the service on by week ending 16 April 2021” 2/2

• 
  Stamford Hill Estate (@FOSHgardens) reported 50 minutes ago from Everdon, England

  Message from @Hyperoptic: “There have been a number of technical issues which have prevented us from making this site live, including a blockage in the Openreach primary connection, and an issue with the nodes. 1/2

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zoltan Csorba (@Csorba1Csorba) reported 7 minutes ago

  @Hyperoptic Ongoing outage since 11:30 yesterday at E3 4RW. Still no service or updates after almost 24 hours. Please investigate and provide an ETA.

• 
  Darren Symons (@DarrenSym) reported 7 minutes ago

  @Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!

• 
  Janaka Abeywardhana (@janaka_a) reported 10 minutes ago

  @Hyperoptic we have an outage in E14 in our building. multiple residents including myself.

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 11 minutes ago

  @AlexTarrant4 @Hyperoptic We are on Day 8 without service in SE16.

• 
  Lawrence Canning (@LawrenceCanning) reported 13 minutes ago

  @Hyperoptic is your network down? in TN area

• 
  Stepalex (@Stepalex) reported 13 minutes ago

  @theashrb It only shows how your Hyperoptic pricing sucks, as I have had 3Gb/s from Community Fiber for over a year for £41

• 
  karen thompson (@karenthompson52) reported 23 minutes ago

  Disgusting service from @Hyperoptic which I had installed on Tuesday and still zero internet. No front door bell, lighting, heating, sound system etc. Spent hours on phone 3 times but apparently no engineers available and no idea how many days before they can get one WTAF?!

• 
  Rameez Kaleem (@RameezKaleem) reported 24 minutes ago

  @Hyperoptic I've pay for 1GB internet but the speed is around 2MB! There's no customer support on technical issues. Many people with similar issues. Almost feels like a scam!

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 29 minutes ago

  @C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)

• 
  Graham Hesketh (@Hesketh_GD) reported 31 minutes ago

  @Hyperoptic Your tech support is non-existent. No tech support on chat. No email. Only phone. Don't even have hold music! Just repeat same sentence saying "We are currently experiencing a higher than usual call volume" on every call. No choice but to hang up. Service very intermittent.