Hyperoptic outages and service status in Northampton, England
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Northampton, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Northampton come from postal codes NN1 and NN5 .
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Northampton, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at Hyperoptic
Hyperoptic is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northampton, England
The most recent Hyperoptic outage reports came from the following cities: Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Internet | 9 days ago |
|
Northampton
|
Wi-fi | 12 days ago |
|
Kettering
|
Internet | 1 year ago |
|
Northampton
|
Internet | 1 year ago |
|
Kettering
|
Internet | 1 year ago |
|
Kettering
|
Internet | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
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Stamford Hill Estate (@FOSHgardens) reported from Everdon, EnglandMessage from @Hyperoptic: “There have been a number of technical issues which have prevented us from making this site live, including a blockage in the Openreach primary connection, and an issue with the nodes. 1/2
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Stamford Hill Estate (@FOSHgardens) reported from Everdon, EnglandThese issues are now nearing resolution. We anticipate that, barring any further technical issues, Hyperoptic will switch the service on by week ending 16 April 2021” 2/2
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Slimfit (@iSlimfit) reportedHad an internet outage all morning and had to use my office phone as hotspot. Reported it to my ISP, and the issue was fixed around 1pm. I asked if there was any compensation for the disruption, and they knocked 50% off my next month’s bill. Hyperoptic l’ẹ́kàn sí. 👏
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Amin Salehzadeh (@aesnobari) reported@Hyperoptic you have atrocious service. I have booked an installation with you TWICE. Each time your engineers just come for five minutes, don't do anything and without saying what's wrong just leave and your customer support can't tell me what's wrong. Embarrassing honestly.
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Davdra (@pdavdra) reported@Hyperoptic why do you insist on doing your maintenance work during working hours? Causes major issues with working arrangements!
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Ryan 🤠 (@Slimothy_James) reportedIntermittent speeds as low as 0.35Kbps from @Hyperoptic for the last 3 weeks. Totally unusable service. Somehow the faster and more reliable of the two providers that actually cover my building so I can't switch, otherwise I would. Great job, guys.
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Joe Makin (@joemakin86) reported@koenjideck Could not recommend hyperoptic enough not had a single issue with them and its chep to i get full 1000 fibire for 35 quid a month
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Nicky Hill (@nickyjanehill) reportedUrrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!
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Neil (@NRManc) reportedHi @Hyperoptic I’ve received a personally addressed letter from you. I have no idea where you have obtained my name and address but I have never given you permission to use this data. Please provide a link to your data protection complaints
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Siddhant patni (@RafaSidwolf) reported@Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!
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David Tan (@realDavidTan) reportedHyperoptic service outage for an entire day. No help from their online chat, and been queuing for 2 hours on their phone line. Not sure why they charge so much for such poor internet and customer service @Hyperoptic what’s going on?
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Intelligence Service 🕵🏽♂️ (@london_Iran) reported@bikhialoo 1- Good neighborhood is better than good home infra or larger flat 2- Check warm water during visit 3- Prefer to have a on-site management 4- Access to under/over ground and ELZ line is the key 5- Do lots of search, don't settle with the first flat 6- Avoid Dexters. Chase Evans if better letting agency. 7- Avoid east, go west if possible 8- Check if the home is damp or not. Check molding 9- Check consoul tax and make sure it's reasonable 10- Check avg monthly water/electricity price 11- Check if Hyperoptic has installation in the building or not 12- If you like a flat to rent, check RightMove for the building history. There might be signs of issue 13- Avoid places near council homes. 14- Take pictures of the flat if you decide to rent. This can help resolve disputes later on. 15- Always use a letting agency. Do not deal with the landlord directly. Good Luck.