Hyperoptic outages and service status in Northampton, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Northampton, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Jul 29, 10:11 PM GMT+1.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Northampton come from postal codes NN1 and NN5 .
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Northampton, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Northampton, England
The most recent Hyperoptic outage reports came from the following cities: Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Internet | 3 days ago |
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Northampton
|
Wi-fi | 6 days ago |
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Kettering
|
Internet | 1 year ago |
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Northampton
|
Internet | 1 year ago |
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Kettering
|
Internet | 1 year ago |
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Kettering
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Internet | 1 year ago |
Community Discussion
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Hyperoptic Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
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Stamford Hill Estate (@FOSHgardens) reported from Everdon, EnglandMessage from @Hyperoptic: “There have been a number of technical issues which have prevented us from making this site live, including a blockage in the Openreach primary connection, and an issue with the nodes. 1/2
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Stamford Hill Estate (@FOSHgardens) reported from Everdon, EnglandThese issues are now nearing resolution. We anticipate that, barring any further technical issues, Hyperoptic will switch the service on by week ending 16 April 2021” 2/2
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Thompson (@tommo_68) reported@Hyperoptic Wouldn't recommend signing up with Hyperoptic. When the internet is down, usually weekends their attitude is tough luck, we'll fix it during the working week. Had issues with this several times, so they cannot be bothered with customers Internet. Cannot work from home with them
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Siddhant patni (@RafaSidwolf) reported@Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!
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Kurt Robson (@KurtRobsonn) reported@liam_richards @Hyperoptic Hahahah. Okay my customer service rep must’ve decided to give me the ultimate worst case scenario. Have a good week!
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Tom Pickering (@TomPickering) reported@TheEternalJay @EKOcasts @Hyperoptic Glad but also not...that it's not just me experiencing **** with Virgin. I didn't have any alternatives near where I was at the time 🫠 pretty sure it got me out on a warning list as unreliable due to internet for a while
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Unnat (@unnat_619) reportedCustomer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic
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Alex Nixon (@alexnixon_uk) reportedNaively thought @Hyperoptic was a pretty cool but nope, you automatically roll onto a terrible value plan and are forced into a tedious back-and-forth chat with customer service to change. I'm sure it makes financial sense but man that's a scummy approach to making money
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John Younghusband (@nenamewilldo) reported@Hyperoptic CS12010207 you don't answer the phone and your robot doesn't speak or understand English, I have sent an email to support however I don't want a telecoms supplier that takes 48 hours to respond cancel the install booking for Friday 1st May
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Chris Murphy (@AggressiveCool) reported@Hyperoptic Leading the way for fast Wi-Fi in blocks of flats. Very hard where I live, but very helpful, very good customer service never had no problems. When I was with ee, I had nothing but problems. Thank you so much.
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James Nicholls (@jamesjnicholls) reportedNearly at 8 hours of outage now. Shocking @Hyperoptic
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Rob 🇺🇦 (@rsjhayes) reported@it_is_fareed and hyperoptic went down in my area after the first goal. shocking