Hyperoptic outages and service status in Northampton, England

Problems in the last 24 hours in Northampton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports Near Northampton, England

Latest outage, problems and issue reports in Northampton and nearby locations:

• 
  Stamford Hill Estate (@FOSHgardens) reported 7 minutes ago from Everdon, England

  Message from @Hyperoptic: “There have been a number of technical issues which have prevented us from making this site live, including a blockage in the Openreach primary connection, and an issue with the nodes. 1/2

• 
  Stamford Hill Estate (@FOSHgardens) reported 14 minutes ago from Everdon, England

  These issues are now nearing resolution. We anticipate that, barring any further technical issues, Hyperoptic will switch the service on by week ending 16 April 2021” 2/2

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Newton (@drchrisnewton) reported 7 minutes ago

  Wi-fi down for a second day. @Hyperoptic are very slow to respond, and won't even guarantee an engineer visit today. It looks like my time with this company won't be very long. Not good enough.

• 
  Nicky Hill (@nickyjanehill) reported 13 minutes ago

  Urrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!

• 
  Tracey Bird (@BirdTbird) reported 13 minutes ago

  @Hyperoptic our Internet is down in our apartments block. Can’t get anywhere with sorting it. Have tried the troubleshooting on your website. Hasn’t worked. Been down for half hr so far.

• 
  Neil (@NRManc) reported 14 minutes ago

  Hi @Hyperoptic I’ve received a personally addressed letter from you. I have no idea where you have obtained my name and address but I have never given you permission to use this data. Please provide a link to your data protection complaints

• 
  andygarrick1269 (@andygarrick1269) reported 18 minutes ago

  @Hyperoptic LS16 constantly dropping off all evening, didn't have a problem for 3 years and its been a nightmare for.the last week! Please sort it out.

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 21 minutes ago

  @mariucha77 @Hyperoptic @donedgley1 Day 2 of no service. It’s like Groundhog Day!

• 
  RR (@Conquistadur) reported 22 minutes ago

  @JamieGBarry @virginmedia I was with VODAPHONE, they were charging me Twenty quid for a maximum down speed of 10 MBps dsl, found company called hyperoptic, doing 1GB fibre for 25 pounds I was being ripped off scammed for nearly 2 years.

• 
  Chad West (@ChadWestTweets) reported 22 minutes ago

  Just had @Hyperoptic installed last week. It randomly stopped working, apparently due to bad wiring The next engineer available is in six days Dog **** company, avoid

• 
  Den Perry (@RedArmy99) reported 23 minutes ago

  @MrNickKnowles @SkyUK @skytv If you are a residential customer with access to AltNets like YouFibre or Hyperoptic, you’d be an idiot to consider Starlink.

• 
  James Nicholls (@jamesjnicholls) reported 25 minutes ago

  Nearly at 8 hours of outage now. Shocking @Hyperoptic