Hyperoptic outages and service status in Northampton, England
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Full Outage Map
- Hyperoptic generated 1 outage signal in the last 24 hours around Northampton, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Jul 29, 10:11 PM GMT+1.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Northampton come from postal codes NN1 and NN5 .
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Northampton, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 30: Problems at Hyperoptic
Hyperoptic is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northampton, England
The most recent Hyperoptic outage reports came from the following cities: Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Internet | 14 hours ago |
|
Northampton
|
Wi-fi | 4 days ago |
|
Kettering
|
Internet | 1 year ago |
|
Northampton
|
Internet | 1 year ago |
|
Kettering
|
Internet | 1 year ago |
|
Kettering
|
Internet | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
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Stamford Hill Estate (@FOSHgardens) reported from Everdon, EnglandThese issues are now nearing resolution. We anticipate that, barring any further technical issues, Hyperoptic will switch the service on by week ending 16 April 2021” 2/2
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Stamford Hill Estate (@FOSHgardens) reported from Everdon, EnglandMessage from @Hyperoptic: “There have been a number of technical issues which have prevented us from making this site live, including a blockage in the Openreach primary connection, and an issue with the nodes. 1/2
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Tweets AHT (@TweetsAht) reported@Hyperoptic why has a 14 minute wait time for an agent turned into a 30 minute wait. New customer here and I'm thinking I should cancel my order
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Cordelliassmile (@Cordeliassmile) reported@Hyperoptic I’m in Sheffield and your internet has been down for nearly 24 hours now. Your website is also down. What compensation is going to be offered to affected customers?
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Darren Symons (@DarrenSym) reported@Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!
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Josh Billings (@_JoshBillings) reported@Hyperoptic why is your website / account section completely down? Chat support also completely down. No way to contact anyone. I have never been less impressed with a company I’ve signed up with. Huge sales team to get you in and then absolutely shocking once you sign up
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Kurt Robson (@KurtRobsonn) reportedGot through to @Hyperoptic, biggest network outage ever apparently. They can’t provide any timeframe for reconnection but said they hope it’s fixed within ‘48 hours.’ Surely we need compensation if this lasts longer than a few hours wtaf
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Nicky Hill (@nickyjanehill) reportedUrrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!
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pratap singh (@pratapsingh71) reported@Hyperoptic 30–45 mins on hold without connecting, emails ignored, tickets never closed. Customer service is non-existent. Yet auto-billing works flawlessly—even after disconnection. How do you justify running a business like this? Your business need some human in loop to survive
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J Jack (@joyjack) reported@Hyperoptic What's the issue now? This is really tiring to deal with all it time. Please fix asap.
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Kav (@KavehD) reported@Hyperoptic Is service down in DH6 postcode?
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root3vil (@root3vil) reported@Hyperoptic is there a planned outage that you haven’t informed about? get your **** together, fix my internet!