Hyperoptic outages and service status in Northampton, England

Problems in the last 24 hours in Northampton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Northampton, England

The most recent Hyperoptic outage reports came from the following cities: Northampton.

City	Problem Type	Report Time
Northampton	Internet	27 days ago
Northampton	Wi-fi	30 days ago
Kettering	Internet	1 year ago
Northampton	Internet	1 year ago
Kettering	Internet	1 year ago
Kettering	Internet	1 year ago

Community Discussion

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Hyperoptic Issues Reports Near Northampton, England

Latest outage, problems and issue reports in Northampton and nearby locations:

• 
  Stamford Hill Estate (@FOSHgardens) reported 16 seconds ago from Everdon, England

  These issues are now nearing resolution. We anticipate that, barring any further technical issues, Hyperoptic will switch the service on by week ending 16 April 2021” 2/2

• 
  Stamford Hill Estate (@FOSHgardens) reported 37 minutes ago from Everdon, England

  Message from @Hyperoptic: “There have been a number of technical issues which have prevented us from making this site live, including a blockage in the Openreach primary connection, and an issue with the nodes. 1/2

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Is Looking (@LookingAndrew) reported 1 minute ago

  @Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage

• 
  Jean-Paul Percival (@joyjppercival) reported 3 minutes ago

  @Hyperoptic 16 hours no service, no updates no respond to chat and call. Most useless service provider ever.

• 
  𝙰𝚝𝚝𝚊 𝙴𝚕 𝚁𝚘𝚒. (@missnelka) reported 4 minutes ago

  Congratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.

• 
  palada (@sleepylafufu) reported 6 minutes ago

  @Hyperoptic internet's been out since early Friday morning. Something that should've been fixed in a few hours is still down, with no real updates so far!!!! no one answering calls, are you even trying? the worst providers, ever!!!!!

• 
  M. (@mariucha77) reported 6 minutes ago

  @lulu_veganx @Hyperoptic @donedgley1 I’m having the same issue

• 
  George Pericleous (@GeorgiePeri) reported 7 minutes ago

  @Hyperoptic - I live in Colindale, in the Trinity Square development and our entire block hasn’t been able to access the Internet since yesterday. Your customer service is impossible to get hold of + your website is reporting there is no issue even though 30 people say there is!

• 
  JO (@Iijo__9) reported 7 minutes ago

  @Hyperoptic My router has had a red Internet light for over 3 hours. I’ve power-cycled it several times, but the Broadband light is green and the Internet light stays red.. could you help please?

• 
  Alex Rae (@__alexrae__) reported 10 minutes ago

  @Hyperoptic 5 days since my router was delivered and still no internet access. Called tech support team 4 times and been assured it will be fixed and still nothing. Been on hold for over an hour this morning - sort it out

• 
  Luke Heydenrych (@Luke_Heydenrych) reported 14 minutes ago

  Now over 24 hours without service, tried calling @Hyperoptic and they were about as useful as the social media team… no solution, no explanation, no timeline. Just no service.

• 
  Liverpool1207 (@Liverpool1207) reported 17 minutes ago

  Another company that appears to have no concept of customer care. @Hyperoptic