Hyperoptic outages and service status in Northampton, England

Problems in the last 24 hours in Northampton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Northampton, England

The most recent Hyperoptic outage reports came from the following cities: Northampton.

City	Problem Type	Report Time
Northampton	Internet	2 months ago
Northampton	Wi-fi	2 months ago
Kettering	Internet	1 year ago
Northampton	Internet	1 year ago
Kettering	Internet	1 year ago
Kettering	Internet	1 year ago

Community Discussion

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Hyperoptic Issues Reports Near Northampton, England

Latest outage, problems and issue reports in Northampton and nearby locations:

• 
  Stamford Hill Estate (@FOSHgardens) reported 4 minutes ago from Everdon, England

  Message from @Hyperoptic: “There have been a number of technical issues which have prevented us from making this site live, including a blockage in the Openreach primary connection, and an issue with the nodes. 1/2

• 
  Stamford Hill Estate (@FOSHgardens) reported 49 minutes ago from Everdon, England

  These issues are now nearing resolution. We anticipate that, barring any further technical issues, Hyperoptic will switch the service on by week ending 16 April 2021” 2/2

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David. Eff the WEF. ❤️CO₂. #GLO. (@electrodrummer) reported 2 minutes ago

  @MoMayet3 @Hyperoptic Same. Chat for over 1.5 hours, no response. On hold on telephone for over an hour. Prices keep going up, service is rock bottom.

• 
  Gideon Summerfield (@gidster3000) reported 10 minutes ago

  @Hyperoptic myself and several neighbours in W6 having outages in last 24h. Your site status update reports no problems. Also can't seem to get through on the phone and no other way to report a technical issue

• 
  Liverpool1207 (@Liverpool1207) reported 13 minutes ago

  @Hyperoptic When are you going to resolve your Internet connection issues in Liverpool city centre?

• 
  Greg Thomson (@gregthomson31) reported 15 minutes ago

  another hot day means @Hyperoptic is down again

• 
  Kieron Charles (@MRKCT_) reported 16 minutes ago

  Solid start by @Hyperoptic on providing WiFi in my new apartment. 48 hours later and I’m still left without a connection despite it being “activated”. 30 minute+ wait times to get through to a human being. No actual update or support as to if it is even coming on. FML.

• 
  Keith Underhill (@keithunder) reported 16 minutes ago

  @hyperoptic, your business technical support is rubbish and an embarrassment to me. We were supposed to be down for 3 hours Thursday afternoon. 14 hours later, nothing. No one bothered to tell me when our connection will be restored. Apparently there is a simple fix.

• 
  neil gorringe (@hopper70) reported 17 minutes ago

  @gragunam @Hyperoptic Down for me too in N5, also cannot get through to customer service

• 
  Alex Rae (@__alexrae__) reported 19 minutes ago

  @Hyperoptic 5 days since my router was delivered and still no internet access. Called tech support team 4 times and been assured it will be fixed and still nothing. Been on hold for over an hour this morning - sort it out

• 
  Mabs Ahmed (@Mabs79) reported 20 minutes ago

  @___g_a_g_a @c932x @Hyperoptic Did they say when service will be working again

• 
  Cordelliassmile (@Cordeliassmile) reported 22 minutes ago

  @Hyperoptic I’m in Sheffield and your internet has been down for nearly 24 hours now. Your website is also down. What compensation is going to be offered to affected customers?