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Hyperoptic outages and service status in Northampton, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Northampton, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Northampton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports Near Northampton, England

Latest outage, problems and issue reports in Northampton and nearby locations:

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Everdon, England

    Message from @Hyperoptic: “There have been a number of technical issues which have prevented us from making this site live, including a blockage in the Openreach primary connection, and an issue with the nodes. 1/2

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Everdon, England

    These issues are now nearing resolution. We anticipate that, barring any further technical issues, Hyperoptic will switch the service on by week ending 16 April 2021” 2/2

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • menticapti
    Nelly Friday (@menticapti) reported

    @root3vil @Hyperoptic Have they been sold? The customer service used to be so good.

  • Ry0hitan
    babycakes (@Ry0hitan) reported

    @FourthStreetDan @Hyperoptic Ahh city wide issue - bunch of scumbags should be ashamed of themselves

  • aesnobari
    Amin Salehzadeh (@aesnobari) reported

    @Hyperoptic you have atrocious service. I have booked an installation with you TWICE. Each time your engineers just come for five minutes, don't do anything and without saying what's wrong just leave and your customer support can't tell me what's wrong. Embarrassing honestly.

  • NotSteveMusic
    NotSteve (@NotSteveMusic) reported

    @Hyperoptic easily the most shoddy internet provider in the UK. Random outages and when you try and contact them they just literally switch off their customer support. Can’t call them. Can’t live chat them. Can’t do anything.

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    @donedgley1 @mariucha77 @Hyperoptic Well I just got an email asking if my issue had been resolved and if so they will close my case! You couldn’t make it up.

  • Saiccc2
    Saika (@Saiccc2) reported

    @Hyperoptic Your internet are got really bad since Nov in some parts of London, like from 500mbps+ to 2mbps. Should you have a chance to investigate the infrastructure?

  • MrWayneyB
    Wayne (@MrWayneyB) reported

    Anyone having issues with Hyperoptic Internet?

  • JaffaReinhard
    Drahnier_ (@JaffaReinhard) reported

    @Hyperoptic Most useless and unhelpful customer service I’ve had with any wifi provider so far I was meant to have wifi up and running at my address originally over a month ago and still have no wifi. Engineers said they will come yesterday but didn’t and neither came today.

  • mhmnat1
    Marcelo Hidalgo (@mhmnat1) reported

    @Hyperoptic what’s going on with your service? You said maintenance this morning from 9am to 1pm (4hours) it’s 3:17 and still no service! Last time you made a “maintenance” I lost my service for 4 days!! 😡😡😡😡

  • charliemensah
    ᴄᴍ. (@charliemensah) reported

    I might have to cancel this @Hyperoptic account.