Hyperoptic

Hyperoptic Outage Report in Leicester, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Leicester, England 11/24/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @fidilydidilydee @Hyperoptic Hello! There was a small power outage at the area. The connection is now restored, we're sorry about the disturbance!

  • TheLemonMan9 The Lemon Man (@TheLemonMan9) reported

    @Hyperoptic dog **** utter dog ****

  • AuroraNiav jackie weaver (@AuroraNiav) reported

    @Hyperoptic I’ve called, emailed and DM’d you about my connection going down and accessing compensation and haven’t had any meaningful response in 2 days. Is this a concerted effort to stop people getting their compensation? …is that legal? 🤔

  • joelrmaher Joel Maher (@joelrmaher) reported

    @Hyperoptic …tomorrow. Hypertrophic employee said “great, you can cancel it then.” I once again asked for confirmation that hyperoptic was ready in our building, she confirmed. I got home from work on Thursday and phoned in to activate my hyperoptic router. The network wasn’t ready…

  • D3dp0ny1 D3@dp0ny 🇺🇦 (@D3dp0ny1) reported

    Do not repeat do not use @Hyperoptic @HyperopticCS one weeks outage no updates useless customer services who knows very little about anything when pushed. Worse than BT and that's says something... Appalling

  • StruttRobin Robin Strutt (@StruttRobin) reported

    @Hyperoptic When will there be an ETA on the outage in London? Its been 48 hours now and no news on when it will be fixed?

  • DeejBruce DJ Living the slow life Bruce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DeejBruce) reported

    Happy @Hyperoptic day to me, happy to being saying goodbye to virgin and their poor excuse for gigabit.

  • pharmthorrun Pharmacist/Lawyer Thorrun MRPharmS (@pharmthorrun) reported

    Dear @Hyperoptic you keep saying you will come and fix my internet but you haven’t yet and people (yes multiple!) send me horrible messages if I don’t reply in a certain time period (I don’t know what that period is.) So please can you hurry up 🙏🏽

  • ParasharApurv Apurv Parashar (@ParasharApurv) reported

    Hi , my connection (St. John’s wood, London) has been down for 24 hours. No response on phone, chat, email and twitter DM from Hyperoptic so far. This is hardly 24/7 support ! Can you please get back to me ? @HyperopticCS

  • Juliett98861269 Juliette (@Juliett98861269) reported

    Hi @Hyperoptic we have had a wifi outage since Thursday and still no update on when it will be back on or if there is an interim fix ??