Hyperoptic

Hyperoptic Outage Report in Leicester, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Leicester, England 03/13/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • marcusmichaels Marcu$ (@marcusmichaels) reported

    @Hyperoptic are you down in Hertford? My internet has stopped and when trying to log in to my hyperoptic account to check service status, I can’t get past the login screen (just loads forever)

  • wrzith #freepalestine  (@wrzith) reported

    @sayemoo I had 3 consoles or pc and a few phones and never had an issue you probably dont have fast speed to people ratio either way bt became overpriced and virgin have a good deal rn if u live in a building try community fibre or hyperoptic even

  • mjholgate Matt Holgate (@mjholgate) reported

    @adhodgson I keep meaning to open an issue with opnsense and ask if we need an extra mode in Opnsense or if @Hyperoptic's gateways are broken. I'm not sure which is the case :-)

  • Yowge Will (@Yowge) reported

    @Hyperoptic signed up today, customer service poor, spent ~ 3 hours trying to speak to someone in technical, connected to router WiFi but still no internet. Was told wait time for was ~ 7 mins, after 46 mins on hold my call was disconnected. Regretting choosing hyperoptic

  • davyg006 David Geraghty (@davyg006) reported

    @Hyperoptic yet again this week the internet has gone down in E3 London, it’s been off all morning and no calls being answered, what is going on?

  • xDommiex Domini (@xDommiex) reported

    @adrianhon @Hyperoptic Better than OpenReach fibre! By far! I was struggling with a crap connection for about 2 years before Hyperoptic were in my area, been with them for 4 months nearly and I’ve had no problems. I pay £30 a month. I don’t have a phone line though. I’m also on the 500mbps.

  • AndrewMoutrie Andrew Moutrie (@AndrewMoutrie) reported

    @Hyperoptic great stated offering, take your money and do nothing. Rubbish customer service, if they respond can only pass it to someone else or say what they can’t do. Incompetence all over. Same thing first time we tried, no improvement in 2 years

  • NotClaudine Michæl Miyeeers (@NotClaudine) reported

    @hashtagcali_ @virginmedia Hyperoptic slaps. Virgin is literally the worst

  • Pepparami Girlyofa (@Pepparami) reported

    @Jonnyhibberd @Hyperoptic Well not going by my experience! Horrendously poor

  • JFryatt92 Jack Fryatt (@JFryatt92) reported

    @Hyperoptic Not on your broadband at the moment! It is definitely Halloween, so scary to be paying for a service I am not getting #wheresmyinternet