Hyperoptic Outage Report in Leicester, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Leicester, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Brrrrrrrrrrrrr
(@redfishcowboy) reported
@Hyperoptic Apparently my neighbors in my building can have your service but I can’t get It installed due to a “Stage 1 Suspension” that has been going on for 3 months with no end in sight… it is confirmed that the suspension is due to factors hyperoptic controls.
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Ayoub Nassiri
(@ayoubn07) reported
@HyperopticCS Hyperoptic confirmed that there was an outage caused by a hardware failure. To be quite honest, your network has been absolutely great ever since I became a customer several years ago. However, I’m noticing a trend of regular outages though your prices have been increasing YoY.
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Ccynical
(@Ccynica) reported
@Hyperoptic Your customer service is so bad I had no internet for 8 days and they treated me real bad and now you don't even respond, shame on you
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Shan
(@Shan41617142) reported
@Hyperoptic @HyperopticCS citywide internet down for now 4 days with no update. Any idea when you guys will get your act together? Do I need to go through the work week without internet?
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Christine
(@cbrown1230) reported
@Hyperoptic National provide some service to your customers would be better. Useless
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Charlie Hankers
(@Hankers4Charlie) reported
@joccay @UrmstonDeb Ours has been off and on all night. At one point I did a speed test and I was connected to Hyperoptic getting 70mbps, then nothing. Seems intermittent rather than just broken. Hope it's working tomorrow or I'm in trouble ...
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The Salfordian 🏴
(@TSalfordian) reported
@Hyperoptic ABSOLUTLY DISCUSTING SERVICE, FAST TO ANSWER THE PHONE BUT THEN THEY PUT YOU THROUGH TO ANOTHER DEPARTMENT WHERE YOU CAN BE WAITING HOURS, THEY JUST DON'T GIVE A 🤬
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Ccynical
(@Ccynica) reported
@Hyperoptic No you're not, your customer service sucks, maybe someone needs to speak to Ofcom
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Christine
(@cbrown1230) reported
@Hyperoptic it’s time to stop parroting ‘send us a Dm’. I have - many . Still no satisfactory service from you. This is a company everyone should avoid