Hyperoptic

Hyperoptic Outage Report in Leicester, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Leicester, England 03/12/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • DanWalshie Dan Walsh🇺🇦 (@DanWalshie) reported

    @Hyperoptic hello, service has just gone off in Cardiff. Can you advise if there’s an issue??

  • tomasz_grzelak1 tg (@tomasz_grzelak1) reported

    @Hyperoptic I was going to sign up with you but after talking to your customer service I decided not to.

  • claire_durrant_ Claire Durrant 🇪🇺🇬🇧🏳️‍🌈 (@claire_durrant_) reported

    @ixdStudio @Hyperoptic The whole point of NPS is that people gauge their responses truthfully per their 1-10 rating, with the “meaning” of that rating interpreted later. If I gave you 2 options to pick from and one was red, one green, it’s implied that green is correct. However - also, yes, NPS is crap

  • Dancingmanfound Dancing Man (@Dancingmanfound) reported

    If anyone changing broadband service just a heads up. @Hyperoptic offer fantastic speeds but the customer service is the worst you will ever experience. As long as no issues guaranteed would recommend, as soon as you have an issue good luck.

  • benootral Shahaj (@benootral) reported

    @Carriecakes80 @Hyperoptic @PixarsLightyear Hyperoptic is treating me very poorly and not resolving my issue

  • RISHSHU0510 Cruze0701 (@RISHSHU0510) reported from Manchester, England

    @Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters

  • YummyBrighton Peter Smith (@YummyBrighton) reported

    @complaint_ms @HyperopticCS I've had Hyperoptic for more than 5 years. No outage at all in the last 3 years but several planned outages in the first 6 months as the network grew. For reliability and speed I wouldn't change.

  • Alawston Andrew Lawston (@Alawston) reported

    @InThisDancerie I use Hyperoptic and they're in your price bracket. I've been with them since December last year, got a pretty sweet deal of the first couple of months free, and the service has been reliable with only one brief outage that I can recall.

  • bladesman83 David Hoyland 🔴⚪⚔️ (@bladesman83) reported

    @PullUpCarti @HyperopticCS I have hyperoptic to my house. Beware that when the service is down, their response times are abysmal. Right now, the service to my estate has been down for around 4 hours. ETA for engineer to site is 7.30pm! Prime time Friday...

  • JoshJonesLFC Krhyl (@JoshJonesLFC) reported

    Internet contract runs out next month and im looking for a new one, not getting virgin again and ive just looked hyperoptic doesnt work in my area belter.