Hyperoptic

Hyperoptic Outage Report in Leicester, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Leicester, England 03/28/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Urkkming UrMing (@Urkkming) reported

    @HyperopticCS @Hyperoptic Why is London SE1's net in loss all the time? It's been happening since yesterday until this morning! The network Loss is very unstable, please reply to me as soon as possible.

  • Mrbubba999 Nelly (@Mrbubba999) reported

    Rain has taken down the internet again @HyperopticCS @Hyperoptic 2nd day in a row, when it was supposed to be permanently fixed the other month

  • mark_p_knight Mark (@mark_p_knight) reported

    @Hyperoptic @HyperopticCS @HyperopticBuild No internet since Tue as can’t activate. No news on engineer. No answer to questions. Mangers don’t speak to customers apparently. Worst customer service ever.

  • Foxxy1229 Robbers (@Foxxy1229) reported

    @Hyperoptic who would of thought the fastest internet provider can’t even keep a electric meter topped up, been down for over a day for the second time this week. Totally not acceptable!

  • rbaker74 Rob Baker (@rbaker74) reported

    @Hyperoptic I presumed you sending us a new router would improve our broadband. Instead, it's completely unreliable, regularly cuts out and is so, so, slow. Odd you also keep suggesting we upgrade. Coincidence? Think a switch is on the cards #lessthanhyperoptic #broadband

  • darkfox127guild The Dark Fox Guild (@darkfox127guild) reported

    @Hyperoptic Please can you fix my Internet before I take legal action? Three days without Internet and multiple stories from your customer support. No ETA on any fix and a compete lack of transparency. This is affecting hundreds of paying customers. DM Me.

  • LezBrotherston *** brotherston OBE (@LezBrotherston) reported

    @Hyperoptic @HyperopticCS @HyperopticBuild Dear friends… don’t go anywhere near Hyperoptic . The service provided is terrible and their customer service appalling . Technical support is a woman with a book reading instructions that can’t really help

  • Laing_D__ David (@Laing_D__) reported

    @TysonBrillerr @Hyperoptic @HyperopticCS Are you having the same problem? I have spoke with them and they are saying its problem with a cabinet in my street that they can't get access too which is a lie🙄

  • NinaWri40629028 Nina Wright (@NinaWri40629028) reported

    @Hyperoptic need urgent assistance. On hold for 15 mins. No phone or WiFi service. Please call.

  • AmanKhurana1710 Amandeep Kaur (@AmanKhurana1710) reported

    @HyperopticCS Still without internet from so long, Technician supposed to come on 23rd Dec but cancelled. Hyperoptic does not even have courtesy to inform us. Me and my husband was at our home and cancelled all the plans for this. In the end we called the support and than we got to know. Worst