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Hyperoptic

Hyperoptic outages and service status in Leicester, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • JonathanWandles
    Jonathan Wandless (@JonathanWandles) reported

    @Hyperoptic worst service possible, tells me service can be installed. cancelled BT, 30 days later disconnected from BT. @Hyperoptic no we can't provide a service... now im stuck without internet...

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • libertylondon26
    Libertylondon26 (@libertylondon26) reported

    @Hyperoptic I’m a customer of 4 yrs. Absolutely love the service- faultless! I upgraded 1 month before contract end after advised by your CSA that this was the best offer all year. Disappointed you now have a flash sale that I could have taken advantage of and saved money.

  • NightingaleE5
    Nightingale Estate (@NightingaleE5) reported

    @FOSHgardens @Hyperoptic Ah, and they've just left it looking awful, wires everywhere etc?

  • Moliblog
    Mark Oliver (@Moliblog) reported

    @virginmedia I’ll also leave it to you to do the right thing. I’ve got @Hyperoptic offering me a deal and I’m tempted to change broadband suppler if this is how you treat a customer of 10 years.

  • VanRensburg19
    Van Rensburg (@VanRensburg19) reported

    @Hyperoptic @Trustpilot @HyperopticCS Your service is down in West London.

  • Deza007
    Deza (@Deza007) reported

    @Hyperoptic @HyperopticCS I'm not too sure how you expect me to be able to work from when your internet service breaks in my flat and the soonest you can send an engineer out is in 2 weeks. Terrible service and infrastructure, would definitely not recommended hyperopic!

  • MeleeCitizen
    Citizen of Mêlée (@MeleeCitizen) reported

    @HyperopticCS Order form says "please start my hyperoptic service as soon as possible". Is there a step I've missed to request it to be activated after we move in?

  • TelxRS
    Telx (@TelxRS) reported

    @DinzedFPS That sucks. May as well register interest. Other than Hyperoptic everyone else is pretty on par with each other. I’m with Sky now, had BT in the past, not great tbh.

  • TelxRS
    Telx (@TelxRS) reported

    @DinzedFPS Hyperoptic are the way forward if they cover your area. I used to get 900mb download and 450 ish upload back at my flat. Unfortunately don’t cover me where I am now though. Great customer service and never had any issues.