Hyperoptic

Hyperoptic Outage Report in Leicester, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Leicester, England 03/07/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Dannn0401 Dan (@Dannn0401) reported

    @DJKSaunders @Hyperoptic That's nice. I'm currently getting 950 down but only 52 up with virgin media. Do they offer packages with higher upload ?

  • sarcasm_addict Price is Right (@sarcasm_addict) reported

    @Hyperoptic when are you coming to all the Nottingham? getting fed up of overpriced, shocking customer service and little to no competition in the area.

  • Janet4tlc Jhan Jhan (@Janet4tlc) reported

    @hyperoptic 3rd failure to connect, 2nd time you actually have customer service lying to me its for external survey LIES so why GIVE ME A DATE AND TIME? LYING, DECEITFUL TIME WASTERS for 8 weeks WHY @IslingtonBC do you want to be involved in this messy company! JUST WHY!

  • Laing_D__ David (@Laing_D__) reported

    @TysonBrillerr @Hyperoptic @HyperopticCS Are you having the same problem? I have spoke with them and they are saying its problem with a cabinet in my street that they can't get access too which is a lie🙄

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @Janet4tlc @Hyperoptic @IslingtonBC We're truly sorry to hear about the ongoing issue, and we have made sure that we check all the details on this and get the team to respond to you with an update via email. Please check your inbox when you get the chance and DM us in case we can help with anything else.

  • TysonBrillerr Tyson Briller (@TysonBrillerr) reported

    @Laing_D__ @Hyperoptic @HyperopticCS Yeah man, it's been down for a few days. They told my wife something different to be honest; they'd send they sent a team of engineers out yesterday but they couldn't fix the problem

  • LezBrotherston *** brotherston OBE (@LezBrotherston) reported

    @Hyperoptic @HyperopticCS @HyperopticBuild 4 hours on Christmas Day trying to sort broadband problems evasive and delaying tactics from Hyperoptic . Who really want you to solve the problem for yourself . Nobody actually helps, reading from a script and can’t cope if you deviate

  • Im_From_Vietnam Traumerei (@Im_From_Vietnam) reported

    @Hyperoptic come on, an entire day without the WiFi being fixed, when will this problem be resolved??

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @Janet4tlc @Hyperoptic We can assure you that we have no intention of providing any misinformation, and the engineer who visited the site today sadly couldn't proceed with the installation. We've emailed you with more details on this, and you can also feel free to DM us for any further help.

  • allen_ems Emily Allen (@allen_ems) reported

    @HyperopticCS @Hyperoptic do you have any updates on the so far all day outage in the CM3 area? No notifications or fix times have been shared - thanks!