Hyperoptic

Hyperoptic Outage Report in Leicester, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Leicester, England 01/21/2026 04:55

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • kunalgulati12 kunal (@kunalgulati12) reported

    Hello @Hyperoptic @HyperopticCS my support ticket 2430488 has been lying with team from 13th august and no one has responded yet . Could you please help ?

  • darren_scott Darren Scott (@darren_scott) reported

    Are your services down in London @Hyperoptic @HyperopticCS? Have sent a DM

  • MrAdy1882 Ady (@MrAdy1882) reported

    @Hyperoptic your Customer portal is a 🤬 joke 5 mins to just login to check my details

  • lj_cedenoq Hoo-lee (@lj_cedenoq) reported

    @HyperopticCS Tried cancelling contract because you can’t deliver the promised service + it’s impacting my ability to work. Now I’m told I have to pay a £170 fee!!?? Replied to an open ticket 3 days ago and yet to hear a response back from @Hyperoptic at all!? Need solutions!!!!

  • Swandermann Martin Swanson (@Swandermann) reported

    @Hyperoptic Just wanted to share the appalling wi-fi service I’m experiencing as a home worker and the even worse Customer Service…11 days to respond. Thank you also for the reminder that I can terminate my contract with you.

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.

  • F1Danii Danielle (@F1Danii) reported

    No Wi-Fi for 11 days, and within 48 hours it’s down again. @HyperopticCS Hyperoptic bet you’re glad to see me back tweeting you again. How can you subject a customer to this level of shoddy service? My lively hood is reliant on broadband and you’re putting this at risk.

  • brad_webb93 Brad Webb (@brad_webb93) reported

    @Hyperoptic absolutely disgusting service, rude engineers, inappropriate to my partner… I won’t be continuing with they’re services, maybe they should pay their own bills before I pay mine

  • EyUpDucks Ducks (@EyUpDucks) reported

    I wouldn't recommend this company ever - @Hyperoptic You get in touch because you need to downgrade due to cost of living and they said they'll charge me 50% more for the lower package. Feels like I've been trapped and this is how they treat people struggling for money.

  • FannyUrquhart Real_Fanny_Urquhart (@FannyUrquhart) reported

    @andyAVAVsystems We have hyperoptic Their (Polish?) crews put a lot of purple conduit about first and then came back round hooking it up To be fair - and I am a misery - they weren’t that bad. There aren’t that many cabinets. Some pods put on poles