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Hyperoptic

Hyperoptic Outage Report in Leicester, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • CoachKybet
    Coach Kybet (@CoachKybet) reported

    @RhaelCasts I have Hyperoptic currently, I have to leave them because they're not available in the area im moving to, its pain trust me, currently get like 1gbps for around ~£45 but its never gone down on me once in 2 years, virgin ~£62 same thing but ill lose my mind if it drops at bad time

  • MrRawrr_
    Rawr (@MrRawrr_) reported

    @Hyperoptic #10YearsOfHyperoptic A+ Customer support A+ Product. Coming up to a 2 year customer, best internet around for price to pay!

  • cohen_nick
    Nick Cohen (@cohen_nick) reported

    @Hyperoptic I chose @hyperoptic for fast reliable home broadband speeds and amazing customer service. Have not been disappointed!

  • Tricky_85
    Richard Cutler (@Tricky_85) reported

    @Hyperoptic Sick of being told lies about how good Internet speeds were. Paying for a service we were not receiving. Intonour 2nd year of @Hyperoptic and couldn't be happier. #10YearsOfHyperoptic

  • per_hansen
    Per Hansen (@per_hansen) reported

    @Hyperoptic I'm with these guys and it's been really good so far. They know how to run an IP network, downtime has been minimal (usually only their transparent caches) and performance is great. Upgrades have been easy and I have never had to contact them about a fault.

  • delwarhuss
    rahel chowdhury (@delwarhuss) reported

    @Hyperoptic **** service getting from there installation team .it's has been 4 weeks no response from there side.

  • LisboaDomus
    LD Apartments (@LisboaDomus) reported

    @Hyperoptic my internet is still down for more than 2 days now can you please provide an update by when the issue will be fixed ?

  • tommc10
    Tom mckee (@tommc10) reported

    @HyperopticCS Hey Hyperoptic, you said this on trust pilot and then you never investigated nor contacted me ! We can talk here !

  • jacoboalvarezzz
    Jacobo Álvarez (@jacoboalvarezzz) reported

    .@Hyperoptic @HyperopticCS Appalling support and treat from you today. I cannot believe this is how you service your customers.

  • jayfromp
    Jay (@jayfromp) reported

    @Hyperoptic is 24h how long your customer service is on till or how long you have to wait before someone answers the phone?