Hyperoptic

Hyperoptic Outage Report in Leicester, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Leicester, England 12/06/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ananthjk Ananth.J.K (@ananthjk) reported

    Still not activate. How long do I have to wait? @HyperopticCS @Hyperoptic @HyperopticCEO. ITS BEEN AND MONTH AND NO CONCRETE RESOLUTION FOR A SIMPLE SOFTWARE ISSUE.

  • lfc_mm79 Michael (@lfc_mm79) reported

    @Hyperoptic hello the connection to the broadband has been down for over 2 hours. Se16 area

  • Muntazi10527790 Muntazir Mahdi (@Muntazi10527790) reported

    No one turned up . Messaged the engineer who confirmed appointment. He does not seem to remember and asked for address. After providing address still waiting for a response. PM to Hyperoptic support on twitter multiple times , no response. Is this how the service should be run?

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @Uklawyer123 @freetoswitch @Hyperoptic 1/2 While we'd love to help, in our T&C we state that we guarantee service at the address where the account is opened. We can't guarantee that we can provide our services at other addresses in case you decide to move during the commitment period.

  • froggyfoots Frog 🐸 (@froggyfoots) reported

    Phoned up Sky and they clearly explained it may take a week as they are having issues with orders. Fine, at least they told us. Called EE and they're gonna get us online in a matter of days. I recommend @BarrattHomes stops working with @Hyperoptic #hyperoptic

  • alaksana96 Aufar (@alaksana96) reported

    @Hyperoptic @HyperopticCS One of your engineers was digging up the cables in SE1 and now I have no internet in the house. I spoke to the engineer and they said that no damage to the wires should have occurred, but I still dont have internet

  • PhillipJ1991 Phillip Williams (@PhillipJ1991) reported

    @Hyperoptic Please tell me you're expanding to the WA4 postcode soon. Save me from my terrible and overpriced internet 😭😭😭

  • Navy_Gaijin Adam Dobkin (@Navy_Gaijin) reported

    @Hyperoptic internet is down in CM7 2? Please advise?

  • Uklawyer123 Mrlaw (@Uklawyer123) reported

    @freetoswitch 1/2 Don't bother with this. @Hyperoptic will get you in and then screw you. I currently have 19 months left on my deal, @HyperopticCS do not provide the service at my new address, so I'm left with no choice but to pay a termination fee of £380!

  • _MrTwist Mr. Twist (@_MrTwist) reported

    @Hyperoptic my wifi isn’t working and I have Parents’ Evening in 45 minutes online, please can you help!