Hyperoptic

Hyperoptic Outage Report in Leicester, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Leicester, England 02/12/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • stephenj159 Stephen J (@stephenj159) reported

    @Hyperoptic I'd love if you guys could work with @PersimmonHomes to get service installed on the Griffin Wharf development whilst it is being built, it would be perfect!!

  • RomfordRoger Fraser McMillan ® ❤️💙 (@RomfordRoger) reported

    @NewsForAllUK Go with Hyperoptic, much better service.

  • QinChinWang ChinWang (@QinChinWang) reported

    @Hyperoptic 2 weeks for installing wifi. I'm not even living in the middle of the woods or something. Never got back the calls or emails. Didn't able to wait for 2 weeks, now still counting.

  • Totinhas Sara Correia (@Totinhas) reported

    @HyperopticCS @Hyperoptic will I ever have internet again??!? 4 days (since Saturday) without service is unacceptable!

  • gig_ignorante Jack (@gig_ignorante) reported

    @HyperopticCS I've been a hyperoptic customer for 8 years now and now that i have to move, you want to charge me an activation fee + a more expensive deal for a slower package. Appalling service!

  • QinChinWang ChinWang (@QinChinWang) reported

    called @Hyperoptic multiple times EVERYDAY for 2 WEEKS, every call had to wait for more than 30 mins. Calls and emails they only said "we get back to us" but never did.

  • htstravels H T (@htstravels) reported

    @Hyperoptic I can’t get through to anyone on the phone or live chat. Can you help please?

  • joshpines Joshua Pines (@joshpines) reported

    @mikereedwt The experience has been bad nonstop. Both tech and customer service. I had no alternative the first five years. Hyperoptic was a significant improvement. Moving to a new home with supposedly good sky service led me to believe we past the worst. But so far it’s been just as bad.

  • cin3rd POCin3rdSector (@cin3rd) reported

    @Hyperoptic Your broadband service is down! Sort it out pls!

  • QinChinWang ChinWang (@QinChinWang) reported

    @Hyperoptic Got your service before moving in, still living in dark ages 2 weeks after move-in day.