Hyperoptic

Hyperoptic Outage Report in Leicester, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Leicester, England 01/24/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Foxxy1229 Robbers (@Foxxy1229) reported

    @Hyperoptic who would of thought the fastest internet provider can’t even keep a electric meter topped up, been down for over a day for the second time this week. Totally not acceptable!

  • Mrbubba999 Nelly (@Mrbubba999) reported

    Rain has taken down the internet again @HyperopticCS @Hyperoptic 2nd day in a row, when it was supposed to be permanently fixed the other month

  • darkfox127guild The Dark Fox Guild (@darkfox127guild) reported

    @Hyperoptic Please can you fix my Internet before I take legal action? Three days without Internet and multiple stories from your customer support. No ETA on any fix and a compete lack of transparency. This is affecting hundreds of paying customers. DM Me.

  • LezBrotherston *** brotherston OBE (@LezBrotherston) reported

    @Hyperoptic @HyperopticCS @HyperopticBuild 4 hours on Christmas Day trying to sort broadband problems evasive and delaying tactics from Hyperoptic . Who really want you to solve the problem for yourself . Nobody actually helps, reading from a script and can’t cope if you deviate

  • Alan_L_Williams AlanWilliams (@Alan_L_Williams) reported

    @Hyperoptic very poor service so far. No Internet for five days. Starting to regret joining #Hyperoptic

  • aamirius69 Amir (@aamirius69) reported

    @_TheLast0ne Hyperoptic are great, kept their prices constant despite everything else rising, always been 100% service level for me. No complaints

  • AdamHerriott Adam Robert Herriott (@AdamHerriott) reported

    @Hyperoptic Hey, when were we likely to get service up and running in KT12. It's been down most of the week, and as someone who works from home I'm now running out of data on my mobile as I've had to hotspot for days

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @Janet4tlc @Hyperoptic We can assure you that we have no intention of providing any misinformation, and the engineer who visited the site today sadly couldn't proceed with the installation. We've emailed you with more details on this, and you can also feel free to DM us for any further help.

  • Im_From_Vietnam Traumerei (@Im_From_Vietnam) reported

    @Hyperoptic come on, an entire day without the WiFi being fixed, when will this problem be resolved??

  • sarcasm_addict Price is Right (@sarcasm_addict) reported

    @Hyperoptic when are you coming to all the Nottingham? getting fed up of overpriced, shocking customer service and little to no competition in the area.