Hyperoptic

Hyperoptic Outage Report in Leicester, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Leicester, England 12/16/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • puncharama Christopher (NOT Chris) (@puncharama) reported

    @gingertrvlguru @strutcakes @virginmedia I tried to get virgin network extended to my building… too difficult. Had Hyperoptic install FTTP (over Openreach) and get 900mg

  • abigiles21 Abi Giles 🏳️‍⚧⚧♀️ (@abigiles21) reported

    @Felix_F_Fern Hyperoptic have been good. Really good customer service and reliable

  • mikedlv80 Mike (@mikedlv80) reported

    @Hyperoptic looks like your support number isnt working for the installation team. It also didnt tell me that the office is closed. It goes back to the main options

  • GamerAdamMixer gameradam (@GamerAdamMixer) reported

    its nice to be able to help the @Hyperoptic engineers install there service and also to be able to refer people to joining them and here all good things back about there service keep up the good work

  • hannah_benhariz Hannah Benhariz (@hannah_benhariz) reported

    @Hyperoptic Internet has been down in West London for over 4 hours. What is happening!

  • fonnband FONN (@fonnband) reported

    @Hyperoptic wifi has been down in East London since 2:30am last night. What’s going on / is it being fixed?

  • joekemon20 Joe (@joekemon20) reported

    @Hyperoptic hello. My service is down in the L1 area. Do you have any idea what the problem is and if it will persist? If it’s going to be an ongoing issue I will need to make arrangements to work elsewhere you see, else I will lose out on a day(s) pay. Thank you

  • DeejBruce DJ Honkity Honk Bruce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DeejBruce) reported

    Seem to be having issues with @Hyperoptic tonight.

  • DrWillN Will Nutland (@DrWillN) reported

    Still no functioning internet from @Hyperoptic @HyperopticCS. Appalling service. Terrible customer service. Broken promises from managers to fix the issues. No communication between teams. 01/10 for this company.

  • SueParvis Sue Parvis (@SueParvis) reported

    @HyperopticCS @Hyperoptic the internet is cutting off like I’m on a train- but I’m home. Box installed since 2018- help a gal out?