Hyperoptic Outage Report in Leicester, England

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HyperopticCS (@HyperopticCS) reported 10 minutes ago

  @JoshNurney @Hyperoptic Hi Josh! We're sorry to hear that you are without the service activation for so long! We will ask the team with which you have a ticket raised to update you on the situation asap.

• 
  Shahaj (@benootral) reported 11 minutes ago

  @HyperopticCS Hyperoptic also has fake reviews like this one just to manipulate people into signing up with them. But once you're signed up they will treat you very poorly because all they care about is money

• 
  Shahaj (@benootral) reported 14 minutes ago

  @HyperopticCS No they are not, they are not being helpful at all and you are keep repeating the same thing, I want to see results not your fake promises, especially to a customer who's been with you for so long, I am truly fed up of hyperoptic

• 
  David Hoyland 🔴⚪⚔️ (@bladesman83) reported 14 minutes ago

  @PullUpCarti @HyperopticCS I have hyperoptic to my house. Beware that when the service is down, their response times are abysmal. Right now, the service to my estate has been down for around 4 hours. ETA for engineer to site is 7.30pm! Prime time Friday...

• 
  Jennifer Riggins💙💛 (@jkriggins) reported 16 minutes ago

  @Hyperoptic @HyperopticCS A long long time ago you set up the cable to our building and then never returned to add the power supply box. Now that I’m finally free of sky in another month I would very much like to sign up with y’all but I don’t know what is holding you up

• 
  Shahaj (@benootral) reported 20 minutes ago

  @Hyperoptic @WhichUK Please don't switch worst service ever been over two weeks and still haven't resolved my issue

• 
  Shahaj (@benootral) reported 22 minutes ago

  @Carriecakes80 @Hyperoptic @PixarsLightyear Hyperoptic is treating me very poorly and not resolving my issue

• 
  Gaurav Sukheja (@gsukheja) reported 23 minutes ago

  Dear @HyperopticCEO , Trust you are well, I have been a loyal Hyperoptic customer for the last 2 years, I moved into a new property in October 2021, I placed my Hyperoptic broadband order in November. There were issues with installations in our estate and my broadband was

• 
  David Ho (@DavidHo3177) reported 23 minutes ago

  @Hyperoptic is there no internet! I tried logging into the account using my cellular data via mobile phone. To obtain a network status, it won't let me into my account. #networkstauts

• 
  Scott Chesworth (@SoapyMargherita) reported 23 minutes ago

  @FreakyFwoof Hahaha, no, it's just VDSL for now. What makes it decent is that it's not virgin and it works properly. Getting about 75 down, 20 up, pings to servers in the same country range from 5-10MS. That'll do til Hyperoptic gets here.