Hyperoptic

Hyperoptic Outage Report in Leicester, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Leicester, England 03/05/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • a_d_k_80 ADK (@a_d_k_80) reported

    @Hyperoptic Internet down yet again right?

  • mynnoj P.G. Chodehouse (@mynnoj) reported

    @hwallop @GNetworkComms I get the impression from looking at tweets and talking to some of our clients that GNetwork is unreliable and support poor. Do you regret taking the service out? They dug our street up (Highbury) in July but haven't installed yet, Hyperoptic will be here in a few weeks.

  • nt00444 NT (@nt00444) reported

    @HyperopticCS I’ve had no service for 28 days now. Is this acceptable? I was laughed by your team every time I asked if the time frame is hours, days, weeks or months. Shall I start adding years? Because still nobody knows, and I’m not allowed to speak to a manager. @Hyperoptic

  • _JoshuaCooper_ Joshua Cooper (@_JoshuaCooper_) reported

    @EE I quite agree with the CEO @Hyperoptic re mid-contract price hikes - “Price increases should be linked to increased value, not just forced upon people who rely on your service and can’t leave without paying a penalty." I know you'll say it's in the contract - but is it fair?

  • james__newton James (@james__newton) reported

    @Hyperoptic What’s the usual waiting time between you installing your infrastructure on a telegraph pole and the service being available to order? There are cables looped up and taped to the pole by my house which were added in December but no update since then. Thanks

  • TroublDeep dee (@TroublDeep) reported

    @HyperopticCS Can u plz prvide service in SW31?No othr providrs for 100+MB, forcd 2 use @virginmedia Traumatising exprience prvsly in a diffrnt area, going thru it again. Spken 2 landlord n managemnt company, waiting for response :(( #virginmedia #superfastbroadband #hyperoptic

  • whatneildid Neil Thornton (@whatneildid) reported

    Being a customer at @Hyperoptic is WILD. Each time a person comes back to me with an offer it changes. Given an offer at 9pm last night. Then it’s gone up 20% today before I had chance to reply. Yet neighbour got 30% less cost for better at same time. Is this the stock exchange?

  • Tayluur82 Kevin Taylor (@Tayluur82) reported

    @virginmedia Also not even near the fastest speeds. Hyperoptic have 1gb packages and are symmetrical. What you get down you also get up. I pay for 350mbs but lucky to get 200 most days. Whilst the upload is 34mbs. Hardly worth the 33% rise is it?

  • spudy12 Josh (@spudy12) reported

    @Hyperoptic moving house and can't take your service with me - have cancelled contract, what do I need to do with the router?

  • intermax intermax #FBPE #FPHD #RejoinEU 💙 #FBPPR (@intermax) reported

    @hutch__man In our road we have two full-fibre networks, Community and G-Network, and a third on the way, Hyperoptic. We also have Virgin Media but BT can only provide FTTC. Meanwhile, other places can barely get ADSL. Ridiculous barely regulated shambles @Ofcom