Hyperoptic

Hyperoptic Outage Report in Leicester, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Leicester, England 03/02/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ural43203 ural4320 (@ural43203) reported

    @Hyperoptic It's 12 hours no connection! fix it!!

  • paupersgrave justapeasant (@paupersgrave) reported

    @Hyperoptic no internet or wifi in Manchester M15,any idea when this will be fixed?down since Sunday night.

  • GrahamAL802 Graham Allan 🇺🇦 (@GrahamAL802) reported

    @ThreeUKSupport It's back up ,However I am sick of the poor network services,false promises & constant excuses. I will be cancelling as soon as my Contract is up and moving to HyperOptic.

  • vanessalucyh Vanessa (@vanessalucyh) reported

    @virginmedia our Internet has been off for over 24 hours in RG4 8SP, shocking service! Complete contrast from the excellent service I received for two years from @Hyperoptic 😠

  • zefrog Nicolas Chinardet (@zefrog) reported

    @HyperopticCS @Hyperoptic I finally talked to someone after waiting 50min! All this because of maintenance work in the building that clearly wasn't checked properly despite having been marked as completed. I know other residents who have the same issue... Not impressed, I have to say :/

  • vsriv1 Vivek (@vsriv1) reported

    @HyperopticCS @HyperopticCS In waited whole day but no timeline has been shared yet to fix the issue. Can you please check with customer service team and confirm timeline. It's 2 months now waiting to get issue fixed. @Hyperoptic 😠

  • Bone_Bonce Bone Bonce (@Bone_Bonce) reported

    Is @Hyperoptic down in Central Manchester or is it just me?

  • zefrog Nicolas Chinardet (@zefrog) reported

    Not sure what happened to customer service at @Hyperoptic but it's not improving. They used to be super fast at responding. I've been variously on hold for 30min.

  • NotClaudine Full and Juicy (@NotClaudine) reported

    @EtceteraWithEst @virginmedia Hyperoptic would never be so disgraceful

  • vsriv1 Vivek (@vsriv1) reported

    @HyperopticCS @HyperopticCS Waited whole day but no timeline has been shared yet to fix the issue. Can you please check with customer service team and confirm timeline. It's 2 months now waiting to get issue fixed. @Hyperoptic 😠