Hyperoptic

Hyperoptic Outage Report in Leicester, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Leicester, England 02/15/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • gabrielladezair gabriella dezair (@gabrielladezair) reported

    Internet has been off since Sunday, being told LIES by @Hyperoptic @HyperopticCS I switched to hyperoptic from sky not long ago. Customer service is terrible. Why is there still no Internet ??!

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @Bhavna_ @Hyperoptic We are terribly sorry for the inconvenience caused! We so wish for you to join our network, and we are hoping to have this resolved to both of our satisfaction asap! Expect updates on the ticket you have raised with us!

  • flameeyes Diego Elio Pettenò (@flameeyes) reported

    *Looks around* Is @YouTube broken on @Hyperoptic ?

  • M_at Matthew Thompson (@M_at) reported

    Complain to ISP about IPv6. Oh we can't suppoort 3rd party routers. Plug in ISP supplied kit instead. ISP Router fails to obtain DHCP lease. So I'm thinking that my kit is not the problem @Hyperoptic

  • aramjabbari Aram Jabbari (@aramjabbari) reported

    @cbhwood @Hyperoptic I’m pretty sure Comcast will throw a paper bag full of **** at my door whenever I finally move

  • megadaz Dazza (@megadaz) reported

    @Hyperoptic is the an internet outage in the rg12 area???

  • JoshJonesLFC Krhyl (@JoshJonesLFC) reported

    Internet contract runs out next month and im looking for a new one, not getting virgin again and ive just looked hyperoptic doesnt work in my area belter.

  • jeblade James Elson ⚔️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jeblade) reported

    @Hyperoptic absolutely shocking customer service. Been trying to send a router out for the last two weeks. But keeps getting stuck in the Hyperoptic "system"!!So told just keep waiting to see if one turns up. Tried to speak to a Supervisor but they haven't got time to speak to me

  • benootral Shahaj (@benootral) reported

    @HyperopticCS Don't trust hyperoptic, they will mess up your service then not resolve it and avoid contact with you, they will send automated responses but will never deal with the issue, I've been a customer for a while and been treated really poorly by them, they have no shame at all

  • benootral Shahaj (@benootral) reported

    @HyperopticCS Hyperoptic also has fake reviews like this one just to manipulate people into signing up with them. But once you're signed up they will treat you very poorly because all they care about is money