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Hyperoptic

Hyperoptic Outage Report in Leicester, England

Why is my Hyperoptic service not working?

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If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • bluesmedic
    bluesmedic (@bluesmedic) reported

    @Hyperoptic Because of the incredibly fast broadband and reliable service

  • ThinkingNikhil
    Nikhil Gupta (@ThinkingNikhil) reported

    @Hyperoptic the worst customer service I've ever received. Chased the customer service center 4 times, each time put in a queue for 30 mins. And each time was told they will follow up. The one time they called, I missed it as it was not a scheduled call.

  • mayo_kmayes
    Kelvin Mayes (@mayo_kmayes) reported

    @Hyperoptic Simple, reliable, affordable, support, advice and does what it says on the tin. No mess, no fuss and no hassle.

  • tomutomubouzu
    Tom Dowland (@tomutomubouzu) reported

    @Hyperoptic Best speed, service and customer service I've ever had!

  • sadhashivam75
    Sadha Shivam (@sadhashivam75) reported

    @Hyperoptic tired of poor service from Virgin Media, Thanks Hyperoptic. #10YearsOfHyperoptic

  • aimee1986
    Aimee Carmichael (@aimee1986) reported

    @Hyperoptic faster service for similar price to previous supplier that wasn't fibre optic :)

  • aenor82
    aenor (@aenor82) reported

    @outagedetect @Hyperoptic are you working to fix this? Some of us had a binge watching afternoon planned for f sake

  • rungtara
    Rashmi Rungta (@rungtara) reported

    @Hyperoptic Good customer service and reliable speed !! Cant go back to normal now ...

  • daschles
    David Schlesinger (@daschles) reported

    @Hyperoptic do you have an eta for restoring service? You seem to have a widespread outage

  • TheTradingGree1
    FootyTrader (@TheTradingGree1) reported

    @Hyperoptic Any updates on the current outage? Ive been without Internet all of today so far without any update on progress