Hyperoptic Outage Report in Leicester, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (75%)

2. 

   Wi-fi (12%)

3. 

   Total Blackout (11%)

4. 

   E-mail (1%)

5. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Jesse Hon (@milkystainz) reported 5 minutes ago

  Hi there @hyperoptic @HyperopticCS we have not had any service for over 3 days since Sunday in KT20 5FR with customer support constantly telling us there are no updates and we just have to wait. Please can you fix this ASAP?

• HyperopticCS (@HyperopticCS) reported 6 minutes ago

  @CHAYHO1 @Hyperoptic @zeninternet We understand that it may not be the fastest solution, but it is our standard practice to send our routers via Royal Mail. This way we have engineers available to immediately help our customers if they have a connection problem, or if an installation is required!

• Tim Hudson (@timhudson73) reported 16 minutes ago

  @Hyperoptic Would be great if someone #hyperoptic had not terminated my internet access for no reason on 23rd December without resolution! Full working day today still no resolution! So disappointed in poor service @Hyperoptic

• Evil Queen (@EvilQueenNerd) reported 16 minutes ago

  @Hyperoptic I have internet problems my account online shows green but I have no internet connection on my router. Could you advise please?

• JHon (@milkystainz) reported 19 minutes ago

  Hi @HyperopticCS @Hyperoptic we are now 5 days without connection at KT20 5FR constantly being told "sorry you have to wait these things take time". No reason for the situation being given. Given that both myself and my wife work from home this has been a very bad experience.

• Slawek Kosecki (@Slavek85) reported 19 minutes ago

  @Hyperoptic Hi, We have another outage at TW7 and yesterday I saw #Openreach van in our parking lot couple of hours before the outage started - do they have anything to do with that by any chance?

• 𝙨𝙪𝙟𝙤𝙮▫️ (@9e3k) reported 25 minutes ago

  Hyperoptic and Community fibre both aggressively targeting their insta ads at my profile, but not being available in my area is the fail I didn't want my December to have.

• Nigel Pendse (@recliner2) reported 25 minutes ago

  @HyperopticCS But my Hyperoptic line is still down, for the second time this week!

• Melanie Teff (@melanieteff) reported 26 minutes ago

  @Hyperoptic 15 days of service outage in E1- since 14 December! When will Hyperoptic sort out this problem??? Since Hyperoptic was supposed to activate my service on 11 October, I have had only 2 weeks of Internet service...

• RtwRich not really here anymore, see richtwarms (@RTWRich) reported 27 minutes ago

  @Hyperoptic Thanks for the annual cliché. It's an even odder time when your service goes down in AL1, with zero explanation. @HyperopticCS