Hyperoptic

Hyperoptic Outage Report in Leicester, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Leicester, England 12/05/2025 15:35

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ktrinaprk Kat (@ktrinaprk) reported

    Is there worse customer care than at @Hyperoptic cause for 6 months every month my direct debit gets removed and no one can tell me why 👍🏻

  • goyalam AG (@goyalam) reported

    Don’t just like my tweet @Hyperoptic, increase your service coverage, so that we don’t have to suffer providers like @virginmedia

  • jnnfrrss Jenn R (@jnnfrrss) reported

    4 hours, 12 minutes and counting trying to get @virginmedia CS to resolve my issue. Last time it took nearly 12 hours on the phone across 4 days. @Hyperoptic please come to my area. I miss you.

  • Oueldelhouma Mehdidi (@Oueldelhouma) reported

    @Hyperoptic funny to see this the same day this ‘rock-solid’ hyperoptic connection is down in my area in London… and I am quite fed up about it like your ad says yep, especially since I need it for pretty much everything I do and there is no communication about what’s happening

  • NathanCraig_9 Nxthxn (@NathanCraig_9) reported

    @Hyperoptic very disappointed with the service which has left me with no broadband for the past 4 days. No one able to give an expected timeframe within which a solution to be found. Incredibly frustrating. Have 1 extra day of patience but then I will be switching providers…

  • JamesJBarber James Barber (@JamesJBarber) reported

    It’s now been a week and still no @Hyperoptic wi-fi. Been told there was a power outage but in reality seems like no one can be bothered from #hyperoptic to fix it. Think it’s time to start looking for a more reliable & trustworthy broadband provider. Any suggestions?

  • ryantam626 Ryan Tam (@ryantam626) reported

    @Hyperoptic Ditto on losing Internet access. Speaking with customer service ain't going to fix the issue. Have lost access twice in the span of two weeks, so think twice before committing.

  • DavidLloydRADIO 📻 David Lloyd (@DavidLloydRADIO) reported

    @CryptoTolly Yes. Us! It works - but barely a signal. Hyperoptic phone not working. Presume a power failure affecting their end and thus our services

  • themanutdmaniac Soumya Dasgupta (@themanutdmaniac) reported

    What’s wrong with @Hyperoptic @HyperopticCS ? Continuous drops through the day and now total outage !

  • TheMexicanMoose Moose but cold⚜️ // ✊🏽✊🏾✊🏿 (@TheMexicanMoose) reported

    Okay so I was still confused as to why my internet literally just cut out halfway through stream so I've done a speedtest and I'm only getting a little over half my upload and download... @Hyperoptic @HyperopticCS HALP