Hyperoptic outages and service status in Leicester, England

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony Costanza (@BarryDavid69562) reported 3 minutes ago

  @Hyperoptic no internet and no updates for over 6 hours in WC1X 9HF - simply “hopefully it works soon”. What is going on - give your customers transparency on issues and estimated time of fix. This is unacceptable

• 
  Gareth (@garethashmoreSB) reported 4 minutes ago

  Huge network down Hyperoptic states a national network issues

• 
  Andrea Robinson (@printsandjam) reported 8 minutes ago

  London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

• 
  Marcelo Hidalgo (@mhmnat1) reported 10 minutes ago

  @Hyperoptic please respond and do something about your bad work! Last maintenance I had no service for more than 4 days and you said “few hours” as today! It’s 9:30 hours and still NO service 😡😡😡😡😡😡😡

• 
  amy (@amy35672408) reported 14 minutes ago

  BT openreach van outside my flat earlier, and now suddenly there's no WiFi on my network #hyperoptic ... if openreach broke something I want compensation. I'm working from home! Not ok! @Hyperoptic

• 
  Tracey Bird (@BirdTbird) reported 15 minutes ago

  @Hyperoptic well another outage again in a matter of weeks. What’s going on???

• 
  Paul Bailey (@PBailey71973) reported 15 minutes ago

  Hey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?

• 
  Jane Doy MBPsS (@Janebcd) reported 15 minutes ago

  @Hyperoptic Your chat is not working & you’re keeping us waiting and not replying. No internet in SW1P area for hrs ..?

• 
  Sam Phillips (@bamsam_md) reported 19 minutes ago

  @Sophie__Hayes @Hyperoptic They really are ****, our area has been down 16 hours. Way too many drops lately. Thank god my contract ends in a couple of months

• 
  Di Kong (@dikong87) reported 24 minutes ago

  @Hyperoptic my internet is down. I’m in SE3 area in London.