Hyperoptic

Hyperoptic Outage Report in Leicester, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Leicester, England 02/09/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Yuvaraj77706881 Yuvaraj (@Yuvaraj77706881) reported

    @Hyperoptic broadband down last 2 hours in G77 area. Any update

  • Taz_Angela Taz Angela (@Taz_Angela) reported

    @UbuntuBhoy @Hyperoptic Shocking customer service, installation booked, cancelled half hour before, info credit when live, twitter DM area unserviceable conflicts the email info. Why book an installation if you can't provide the service and your Web page says otherwise. Disappointing poor customer info

  • simonfwitzy fitz (@simonfwitzy) reported

    @Hyperoptic we are in tw8 and the Internet service has been offline since at least yesterday evening. Is there any chance of an update as I'm having to run zoom calls using my phone and share out my 4g connection, which isn't ideal. Thanks

  • DomanskiAntoni Antoni Domanski (@DomanskiAntoni) reported

    @Hyperoptic hi… what’s happening with the outage in SE1?

  • timeasley Tim Easley (@timeasley) reported

    @craigvmorrison @Hyperoptic Ah yeah my girlfriend has that, just a pity the wifi isn't great, we get about 400/250 on hers unless I stand next to the router, but yeah loads better! Can get BT's 900/100 here but it's suuuuch a pain in the arse to switch over and cancel the others.

  • goldkidzz ingsan (@goldkidzz) reported

    @Hyperoptic no internet, bt box not activated. When will you send your technician to do it? Terrible service

  • thomasakenny Thomas (@thomasakenny) reported

    @Hyperoptic shocking service in SE15, no doubt ‘due to the rain’. Generic message on phone line explaining outages in ‘some areas’ surprisingly not v helpful either

  • Taz_Angela Taz Angela (@Taz_Angela) reported

    @UbuntuBhoy @Hyperoptic Sadly installation cancel on morning of install, hopefully it is rescheduled Asap. No Internet for the student daughter today.

  • John_Chilvers John Chilvers (@John_Chilvers) reported

    I’ve never had more reliable and fast internet as I’ve had with @Hyperoptic but their customer service is just appalling, constantly overcharged and it’s a nightmare to get anyone to sort it out.

  • NeilCocker Neil Cocker (@NeilCocker) reported

    @Hyperoptic Hey folks! Any idea when service is likely back up in CF10? Went down at about 11pm last night.