Hyperoptic Outage Report in Leicester, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (12%)

4. 

   E-mail (1%)

5. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• HyperopticCS (@HyperopticCS) reported 33 seconds ago

  @MrTouchscreen @Hyperoptic We're indeed available 24/7. You can reach us over those channels on the screenshot you provided. If the Voicemail inbox was full, you can kindly reach us over chat and the agent will schedule a callback for you. If you need help with your service, we're there to help. :)

• Vivek (@vsriv1) reported 37 seconds ago

  @HyperopticCS @Hyperoptic I hope by "specialist" you mean the people who would do the real on-ground work (Not the customer services team)

• Liam Thompson (@liamthompsonok) reported 39 seconds ago

  @HyperopticCS Hi Hyperoptic - got a red light on my Internet in Hackney this afternoon, are you aware of any other outages in the area? Have restarted once/twice already. Thanks for any help!

• Daniel Moore (@ILDannyMoore) reported 51 seconds ago

  Thanks for a terrible experience, @Hyperoptic! 1) Got notified our building was connected 2) Booked a pre-install, he didn't show up 3) Couldn't book an install because of an error 4) Opened a ticket, took weeks to resolve 5) My order was cancelled, "building not connected".

• Stephen (@stephenhksn) reported 2 minutes ago

  @GabrielVanca Oh I have a great service and 1gbps but Hyperoptic have come to my building for 60% of the price.

• Tom (@tomre44) reported 9 minutes ago

  @SkyUK No problem in increasing my bill 3 times in a year, but unable to provide a service (subpar to other providers by the way … 60mb? hyperoptic gave us 1.5gb for £20 more) that works reliably. Switching providers tomorrow, enough of your shite.

• Teoman Necdet Ayas (@tnayas) reported 14 minutes ago

  @Hyperoptic Hello. Internet service at E9 5GL is off. Is there an expected time / date for recovery? Thank you !

• HyperopticCS (@HyperopticCS) reported 18 minutes ago

  @tnayas @Hyperoptic We're sorry to see you've lost connectivity, Necdet! We are experiencing an outage in the area, but an engineer is already on the case. Hang tight, we'll get this back up ASAP!

• rupesh.eth (@rupechat) reported 20 minutes ago

  @Hyperoptic @HyperopticCS @HyperopticBuild 5 weeks down now and no mobile broadband either - just absurd really. Direct debit still being taken.

• Daniel King (@danking69) reported 21 minutes ago

  @Hyperoptic fancy fixing your WiFi in my new house? Been here nearly 3 days and it’s been down 3 times for close to 24 hours in total. Been on hold for 20 minutes now #Internetdown