Hyperoptic

Hyperoptic Outage Report in Leicester, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Leicester, England 11/29/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • georgia36425015 georgiana (@georgia36425015) reported

    internet outage for 4 days ( since Saturday 13/08) at Basque Court, SE16. No ETA yet. 100 people with no internet in this day and age. As we work from home it is having an impact on our livelihoods. I have also not seen the Hyperoptic van on site at all #hyperoptic #hyperopticCS

  • ingotism69 LG (@ingotism69) reported

    8. #Hyperoptic A lot of customers are complaining about this site (as advised by Customer Services)

  • jimmy2342343222 jimmy2342343222 (@jimmy2342343222) reported

    @HyperopticCS Hi! I’m having some issues with ping drops from my hyperoptic router to 8.8.8.8 so presumably something is unhappy with my connection, can you assist me? Support ticket: 2436639

  • MeadowcroftRob Robert Meadowcroft (@MeadowcroftRob) reported

    @Hyperoptic ... it's more than an hour since I sent as requested via DM, post code and address. Still no formal reply. No indication when service will be restored. No WiFi since Thursday night, 11/8 @ValMRotherhithe

  • jasshans Bogdan, Gheorghe (@jasshans) reported

    @HyperopticCS @BettyShmem @Hyperoptic How about responding to DMs rather than posting memes? 19h without response, internet is down and your team refuses to come to fix it until Monday. Post few more memes maybe the internet will get fixed 😐

  • ingotism69 LG (@ingotism69) reported

    4. #Hyperoptic Rat infestation somewhere else that had been fumigated 1 day after initial outage and that site would re reentered today - didn’t happen

  • O_C_Ann O_C_Ann (@O_C_Ann) reported

    @Hyperoptic Almost 24h of outage, second Monday in a row, and service has not been restored yet. Still refreshing?

  • jspencer_1 James Spencer (@jspencer_1) reported

    @TRealSlimJadey @Hyperoptic @Hyperoptic when you actually gonna help?

  • wabdoteth wab.eth ❁ (@wabdoteth) reported

    @dolessdoteth @Jarritos It's hyperoptic apparently I don't have a subscription yet my internet still suspiciously works. Got a Roomba need to connect it to the WiFi but no 2.4 GHz on my router and the router admin page doesn't work (because I apparently haven't paid for my internet).

  • usman015 Usman (@usman015) reported

    @Hyperoptic Now up to 17 days with no internet service still no one has called to explain the problem or how this is going to get resolved!!!!!