Hyperoptic Outage Report in Leicester, England

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Lanxon (@Batteryhq) reported 7 minutes ago

  Heard good things about @Hyperoptic but having bad time with them so far. Waited over a month for an installation and nobody turned up to do the works, despite assurances on the phone last week that it was all scheduled. @HyperopticCS Went silent after confirming account details.

• 
  Kieran McHugh (@kieranmch) reported 10 minutes ago

  I’ve had @Hyperoptic for 3 years now and I don’t think it’s ever gone down or had any sort of problem in that whole time. We need more competition & small full fibre providers.

• 
  Bridget Gildea (@BridgetGildea) reported 12 minutes ago

  Hi @Hyperoptic usually you are fantastic at customer service; but I've been on hold for 52 minutes now and it was telling me where I was in the queue, but that seems to have stopped. Am I going to get through some time soon or am I just in limbo now? @HyperopticCS

• 
  Ash Patel (@A5h1sh01) reported 14 minutes ago

  @Hyperoptic Internet down in SE London, it has been 3 hours now, can we have an update?

• 
  Hayley Moseley (@MuscularMermaid) reported 19 minutes ago

  @Hyperoptic seems to a problem in Sutton.... Lamborn. Internet slow or not working

• 
  Joshua Kane (@joshuakanebespk) reported 20 minutes ago

  @Hyperoptic I am SO SICK of your connection faults and drop outs! Literally the worst service out there!

• 
  Stefano λ₿.λ⚡ (@palutz) reported 24 minutes ago

  @Hyperoptic What is the point of this tweet? You are not expanding and you never come back to people subscribing. We will get to Mars before you reached decent coverage.

• 
  KJ (@katie_jade__h) reported 25 minutes ago

  @Hyperoptic told 3 weeks ago it would take 15 mins to set up wifi, 3 weeks later still not been able to- called 5 times today after chat said it was the only way to set up and unable to get through - sent an email to support 5 days ago no response - pls help to set up wifi

• 
  Marcus Kamara Parker (@MarcusKP1) reported 25 minutes ago

  @ProdByWalkz @virginmedia Just go online and register your interest in hyperoptic and hopefully they install it in your area. I was screaming at virgin media everyday back in 2017 now my speeds stay at 930 up/down all the time. Hyperoptic or com fibre are the only reliable ones

• 
  Andrew Lanxon (@Batteryhq) reported 28 minutes ago

  @Hyperoptic @HyperopticCS Tbf initial delays were Council-related but today was booked over a month ago and customer services assured me it had the green light. A day of having moved plans to stay in wasted and means more time tethering to 3g at home.