Hyperoptic

Hyperoptic Outage Report in Leicester, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Leicester, England 02/05/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • amarksri_mca amar srivastava (@amarksri_mca) reported

    @Hyperoptic @expertreviews @Hyperoptic first have the capacity to respond to existing customer complaints before acquiring new customers. Internet service down in Basingstoke Crown Heights from 24 hours no response from customer support team.

  • Electro_D_Lex Buy Ek (please) (@Electro_D_Lex) reported

    @Hyperoptic Would be nice if you could roll out your service in Kensal Green

  • lucaituk Luca.it.uk (@lucaituk) reported

    @Hyperoptic what is going on in tw3? Two outage in less than a week

  • papafuzzz Liam (@papafuzzz) reported

    @HyperopticCS @Hyperoptic can someone take a look at your DNS, Apple Music streaming isn’t working on it. Using mobile network or VPN it does, your default router settings and I assume the DNS are at fault.

  • lgladdy Liam (@lgladdy) reported

    I've spent about 24 hours now with very weird networking issues. Assumed it was my router and reset everything but still they persisted... turns out it's actually Hyperoptic having some issues; especially when talking to Apple Services.

  • nickooooo2 nickooooo (@nickooooo2) reported

    @Hyperoptic we still have outage at SE15, London. Your customer service team said it would be fixed by 4.35 and they’d update me - neither has happened so far. Please update

  • mreys M Reys (@mreys) reported

    Installing/updating from Apple App Store doesn't work on @hyperoptic (both iOS/macOS). On the phone I can get off the wifi and download on 4G. Luxury not available on the desktop. I can't connect to @GarminUK Connect IQ store. As soon as I get onto 4G, it works. @HyperopticCS ?

  • ozzyxaxa XL ozzy (@ozzyxaxa) reported

    @itsgraphix10 @Hyperoptic i dont know man, i didnt have any issues until a few days ago and this is happening

  • ozzyxaxa XL ozzy (@ozzyxaxa) reported

    so nice that my internet is going down every 2 seconds, during official fix ur ******* **** @Hyperoptic

  • DezsoDiana Diana Dezso (@DezsoDiana) reported

    @Hyperoptic @Daily_Express Yes, I wish I stayed with BT. Our internet’s been down since 5am (been over 7 hours now) and the sassy customer service lady snapped at me informing saying that you can solve an issue within 48 hours and she doesn’t care how long it’s been. I work from home….or trying to!