Hyperoptic outages and service status in Leicester, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Leicester, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Gideon Summerfield (@gidster3000) reported@Hyperoptic myself and several neighbours in W6 having outages in last 24h. Your site status update reports no problems. Also can't seem to get through on the phone and no other way to report a technical issue
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MV (@d039043) reported@Hyperoptic Your phone support is a joke..57 mons on hold and still waiting…all for wanting to cancel my account
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Cordelliassmile (@Cordeliassmile) reported@Hyperoptic I’m in Sheffield and your internet has been down for nearly 24 hours now. Your website is also down. What compensation is going to be offered to affected customers?
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MV (@d039043) reported@Hyperoptic your support service is a joke. Put on hold for 48 mins now to get my connection cancelled. What other channels can I use to cancel my connection? #shocking
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stewart (@stewartone1) reported@Hyperoptic Any chance you guys can answer your phone line or chat or emails?!? Very poor customer service!!
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Tom Coady (@tomcoady) reported@Hyperoptic I find calling your support services time-consuming as they require unnecessary personal probing and 🪪 verification. Would it be possible to provide an email address instead?
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neil gorringe (@hopper70) reported@TomThornhill_2 @Hyperoptic Also down for me in London N5
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Richard (@Photochromatic) reported@MoMayet3 @Hyperoptic Still no service in E1. Chat cut off for third time before I got to an agent.
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Niman (@OlaminiranA) reported@Hyperoptic Deeply disappointed by the way Hyperoptics handled my account today. I was given misleading information by a member of staff, which left me feeling deceived. Customers deserve honesty, transparency, and better service than this.
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J4 (@JARVANHIMSELF) reported@Hyperoptic internet down since 1:00am in Barking ??????