Hyperoptic Outage Report in Leicester, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (11%)

4. 

   E-mail (2%)

5. 

   TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Rosie (@CatriRose) reported 29 seconds ago

  @HyperopticCS I already did & you couldn’t help me. I had to sign up to Hyperoptic as it was the only provider in my block, then I had to move house after 6 months but was unable to port hyperoptic as it wasn’t available in my new flat. I still had to pay a penalty

• junz (@junzvids) reported 43 seconds ago

  @HyperopticCS My Broadband is backup. Try connecting all. Hyperoptic,Thank you for your hard work on restoring the service. Out of curiosity, it would be great to know what caused the issue.

• Megha Varma (@Megz612) reported 5 minutes ago

  @Hyperoptic With no internet connection bland unless you call and complain(which takes over an hour to get through) you won’t be given an update on the service

• George Rowberry (@georgerowberry) reported 5 minutes ago

  Such a disappointing experience with @Hyperoptic has taken over 3 weeks just to get a pre-install check! Just to be told their system is broken and I may or may not even get one!…terrible experience and completely left in the dark, lost hours on the phone to CS . 😤

• Realist (@ManUnited0731) reported 6 minutes ago

  @Hyperoptic Hi, I am unable to connect hyperoptic wifi to new LG smart TV. I've got the TV changed twice but this issue is with broadband as TV is able to connect to mobile hotspot and BT/sky wifi connections but not hyperoptic. Plz help or terminate my contract.

• Jenny Bird 🇪🇺 #NOTMYPM #GTTO 💙#NHS (@MissJennyBird) reported 8 minutes ago

  Any news on my installation @Hyperoptic @HyperopticCS or are you going to leave me yet another day without any service?! This has been going on since TUESDAY morning. Never, ever known a Company like it!!!! 🤬

• Ahmed Hafez (@ahmed__haffez) reported 9 minutes ago

  @Hyperoptic complete scam. No internet even though you get charged no costumer support even if I stay on phone for hours. No live chat. No contact at all.

• Fred (@kingfrederik) reported 15 minutes ago

  @Hyperoptic is very fast internet but very slow at fixing issues. A switch broke LAST NIGHT and they've still not fixed it leaving hundreds without internet.

• Divyam Rastogi (@divyamrastogi_) reported 18 minutes ago

  @HyperopticCS @Hyperoptic: Raised a request about a router on 20th August. You claim that it was delivered to me on 25th August, it wasn't. I was at home, and I didn't get it. It's been 11 days; either the courier marked it delivered falsely, or you never dispatched it.

• Ahmed Hafez (@ahmed__haffez) reported 19 minutes ago

  @Hyperoptic Because you are already the most expensive service in the Uk. And you don’t even provide internet.