Hyperoptic

Hyperoptic Outage Report in Leicester, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Leicester, England 12/01/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Facakente Miguel Afonso (@Facakente) reported

    @HyperopticCS @Hyperoptic a truly disaster , more than 12h to resolve issue ongoing , no updates about current outage or any eta for then this will be resolved, several chats and no feedback either . ****** service / provider , not reliable at all

  • FilipKasprzyk_ Filip Kasprzyk (@FilipKasprzyk_) reported

    @HyperopticCS From April this year,Im trying to get your broadband installed.I've been told, that some cable is missing and has to be installed.I've been asking so many times that I lost count. My neighbours living above me has hyperoptic broadband working. Is anybody able help ?

  • Bilboul Bilboul (@Bilboul) reported

    @Hyperoptic The only 1GB service in my area and it turned out to be pretty good.

  • aenor82 aenor (@aenor82) reported

    @outagedetect @Hyperoptic are you working to fix this? Some of us had a binge watching afternoon planned for f sake

  • BermudaBat Commodity Hunter #MBGA (@BermudaBat) reported

    @Hyperoptic Everyone knows you want to attract new customers with good deals, but why treat customers you have to price hike, to pay for the new customers 🤔 Yes, you're a good service, only one blip this year, when Isleworth fire happened.

  • MatthewCrosby1 Matthew Crosby (@MatthewCrosby1) reported

    @Hyperoptic is the service down in Victoria?

  • BermudaBat Commodity Hunter #MBGA (@BermudaBat) reported

    @HyperopticCS @Hyperoptic Not up for renewal until June 2022, but am looking at non-landline providers. Already told your team, I won't accept a automatic renewal. You're a good company, one criticising point, when things fail beyond your control, you don't send out messages, to explain what's happened.

  • CoachKybet Coach Kybet (@CoachKybet) reported

    Damn, ping dropped from 45 to 25, still going to miss my 12 ping with Hyperoptic though

  • bloody_scandal Bloody Scandal (@bloody_scandal) reported

    @Hyperoptic I switched to Hyperoptic because I was stuck in the Stone Age with ADSL+ from BT and couldn’t even stream a 4K movie from @AppleTV it was so slow! I was stuck like this for years until, finally, my building got Hyperoptic&my broadband speeds finally took off.

  • johncharles247 john charles (@johncharles247) reported

    @HyperopticCS no internet in London and I keep getting kicked out of waiting list for customer service! So glad I joined hyperoptic under 1 month ago…!