Hyperoptic

Hyperoptic Outage Report in Leicester, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Leicester, England 03/11/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • LordShaxxy 𝙻𝚘𝚛𝚍 𝚂𝚑𝚊𝚡𝚡𝚢 𝙸𝙸𝙸 💀 (@LordShaxxy) reported

    @HyperopticCS @IAmAGiantMonkey We’ve used our work holidays waiting around for Hyperoptic for there to be no resolution. I’m not letting this slip. I’ll be writing a very thorough complaint to you guys because this whole process has been a COMPLETE **** show. Are you guys running your company from a shed?!?!

  • chama98 Heavy Little Lights (@chama98) reported

    @virginmedia @richie_rich77 One of the reasons why I went with @Hyperoptic excellent service and customer care. See if its in your part of town. If Virgin are messing around cancel within the 14 day period.

  • marcusmichaels Marcu$ (@marcusmichaels) reported

    @Hyperoptic are you down in Hertford? My internet has stopped and when trying to log in to my hyperoptic account to check service status, I can’t get past the login screen (just loads forever)

  • swagatsourav Swagat Sourav (@swagatsourav) reported

    @virginmedia It’s not about being unhappy , it’s the manner in which the whole issue is being dealt past a week now. Looks like VM is more interested in closing tickets rather than putting permanent fixes. Can’t wait for provider’s like @Hyperoptic & @CommunityFibre in the area

  • LordShaxxy 𝙻𝚘𝚛𝚍 𝚂𝚑𝚊𝚡𝚡𝚢 𝙸𝙸𝙸 💀 (@LordShaxxy) reported

    @HyperopticCS @IAmAGiantMonkey He never told us there was any issues. Turns out I caught him driving back later on he didn’t knock on I chased him down to be told he’ll need to come back the next day. Maybe? I have no time slot and this is nothing official from Hyperoptic. Who am I letting in my house?!?!

  • Mike_P_Williams Mike P Williams (@Mike_P_Williams) reported

    @Hyperoptic Hi, my broadband has been down since 7pm last night, what the heck is going on? Please DM me.

  • IAmAGiantMonkey Matt Hughes (@IAmAGiantMonkey) reported

    @Hyperoptic Genuinely unimpressed. Had a few issues with Sky and BT before but at times it genuinely feels like you want us to have to fight to be able to use you as our ISP. What kind of company finds an issue when installing something and rather than say anything, just leaves?

  • JosephCoward joseph coward (@JosephCoward) reported

    @Hyperoptic hello, WiFi not working at London E15 2GD, are you able to look into a possible cause and what we can do? Thanks

  • ozkanbugra Bugra Ozkan (@ozkanbugra) reported

    @HyperopticCS I can't reach you by phone since yesterday, and no reply to my DMs either. @Hyperoptic is the worst internet service provider unfortunately, I regret that I changed my broadband.

  • MattarOfFact 🌖 Patrão ⛓️🕸️ (@MattarOfFact) reported

    Avoid @Hyperoptic at all costs. Worst broadband I've ever had. @HyperopticCS I've been on hold for 20 minutes just trying to cancel this crap - can't even get that right.