Hyperoptic outages and service status in Knutsford, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Knutsford, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- Total Blackout (100%)
The latest reports from users having issues in Knutsford come from postal codes WA16 .
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Knutsford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Knutsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Knutsford, England
The most recent Hyperoptic outage reports came from the following cities: Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
 Knutsford
|
Total Blackout | 7 days ago |
|
Warrington
|
Internet | 1 year ago |
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Xenomorph (@xenom0rph09) reported@Hyperoptic I raised issue of loss of service Friday last week in morning. Sunday still no resolution so raised complaint. Now it's still not fixed and no one is replying to me since Monday. Not one update. Stay away from this company you will pay and not get service for 5 day+
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Sprout (@temitopeandres) reported@theashrb £27pm for Hyperoptic. I have issues with their internet speed though.
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Flowerbomb212 (@Flowerbomb212) reported@Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.
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Adam Piper (@bitwog) reported@Hyperoptic @Hyperoptic your 12 hour SLA has been violated multiple times with delays over days. The best you've done so far is a single reply to multiple emails over the course of days. And even that one took 2 days, 16 hours, 42 minutes. Why are you so bad at this?
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babycakes (@Ry0hitan) reported@FourthStreetDan @Hyperoptic Ahh city wide issue - bunch of scumbags should be ashamed of themselves
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vsquad22 (@StainYNWA) reported@Hyperoptic Definitely not hyper reliable. London, NW10 has dropped to 2Mbps even though I paid for 1Gb. I've been on hold with tech support for 45 minutes and then the connection mysteriously drops out. Get it sorted for goodness sake! Cheap prices = poor service
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Marisa Peek (@TheOneMarisa) reported@Hyperoptic our service has been disrupted since Saturday. @Ofcom regulations state compensation is due if not resumed within 2 working days. Your “support” tells me they conveniently found a ‘new fault’ as of end of 2nd working day and you are restarting the clock. #ScamAlert
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Kurt Robson (@KurtRobsonn) reported@liam_richards @Hyperoptic Hahahah. Okay my customer service rep must’ve decided to give me the ultimate worst case scenario. Have a good week!
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Tweets AHT (@TweetsAht) reported@Hyperoptic why has a 14 minute wait time for an agent turned into a 30 minute wait. New customer here and I'm thinking I should cancel my order
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AKP (@witless_duck) reported@Hyperoptic how come your service quality standards have stooped so low? Paying 40GBP+ per month and yet the network outage has left me with no internet for the past 3 days. Cannot attend meetings, cannot do anything. Tech support requires waiting for 30 minutes.