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Hyperoptic

Hyperoptic outages and service status in Ilkeston, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Hyperoptic generated 1 outage signal in the last 24 hours around Ilkeston, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout.
  • The most recent signal from this area was received Sep 2, 4:40 PM GMT+1.
  • 100% Total Blackout (100%)

The latest reports from users having issues in Ilkeston come from postal codes DE7 .

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Ilkeston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ilkeston, England

The most recent Hyperoptic outage reports came from the following cities: Ilkeston.

CityProblem TypeReport Time
Ilkeston Total Blackout 6 hours ago
Ilkeston Internet 8 months ago
Derby Wi-fi 1 year ago
Nottingham Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • mariucha77
    M. (@mariucha77) reported

    @jamsmcp @Hyperoptic Imagine 11 days without service!!

  • samuelxls
    Sam (@samuelxls) reported

    @TomThornhill_2 @hopper70 @Hyperoptic Down in Redhill... Surrey.

  • tomcoady
    Tom Coady (@tomcoady) reported

    @Hyperoptic I find calling your support services time-consuming as they require unnecessary personal probing and πŸͺͺ verification. Would it be possible to provide an email address instead?

  • stewartone1
    stewart (@stewartone1) reported

    @Hyperoptic Any chance you guys can answer your phone line or chat or emails?!? Very poor customer service!!

  • Liverpool1207
    Liverpool1207 (@Liverpool1207) reported

    @Hyperoptic When are you going to resolve your Internet connection issues in Liverpool city centre?

  • jonsac
    Jonathan Sacerdoti (@jonsac) reported

    After 9 or 10 hours of no service, and no customer service, no helpline, no online info about the mass outage, and no attempt to fix or communicate at all, @Hyperoptic now has a phone line open at least, where it tells you there's no problem in your area, and puts you in a 20 plus person queue. This is pathetic.

  • d039043
    MV (@d039043) reported

    @Hyperoptic Your phone support is a joke..57 mons on hold and still waiting…all for wanting to cancel my account

  • missnelka
    π™°πšπšπšŠ π™΄πš• πšπš˜πš’. (@missnelka) reported

    Congratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.

  • farahpopxo
    Farah Pop 🫧✨️ (@farahpopxo) reported

    the worst Internet provider award goes to @Hyperoptic πŸ‘πŸ½

  • lulu_veganx
    Lucy β“‹ 🌱 (@lulu_veganx) reported

    Nothing today - still no service! @donedgley1 @mariucha77 @Hyperoptic