Hyperoptic Outage Report in Ilkeston, Derbyshire, England

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Ilkeston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kyle 'Olly' Walker (@Kyleyuu) reported 1 minute ago

  Utterly disappointed with @Hyperoptic and @HyperopticCS team. Due to unfortunate circumstances out of my control I’ve had to terminate my fixed term contract as the landlord has sold the property and source last minute accommodation. Now charged with a hefty cancellation fee!

• 
  RomanS 🇬🇧🇪🇺 (@RSPshout) reported 1 minute ago

  @rudybonnier @HyperopticCS @Hyperoptic I've had 30 minute call with them. They're sending engineers out again tomorrow morning should be here 8am. There is an ongoing problem with our fuse cupboard in our building. 26 customers are affected. I've requested compensation which they're declining as not a consecutive 48

• 
  kwak (he/him/his) (@k_w_a_k) reported 3 minutes ago

  @Timothy_Green @StepAwayPlease @SkyUK I switched to Hyperoptic for my broadband, as soon as it was available round my way. Had it maybe 18 months, no issues.

• 
  Dr Nick Hazel (@DrNickHazel) reported 10 minutes ago

  Don't choose @Hyperoptic if you need a dependable service. For 2nd month in a row, I have maintenance resulting in loss of connectivity for 3 hours during the day. @HyperopticCS don't even refund their users for the inconvenience. They may be fast but unreliable. Not impressed.

• 
  Andy Castell (@AJ3) reported 10 minutes ago

  Played my first game of Fifa on the new business internet last night (against Itani on his hyperoptic) And when I pressed pass... THEY PASSED!!! 🤯🤯🤯 I conceded a stupid rebound goal because it’s still Fifa, but it honestly felt like I was playing a completely different game

• 
  Dr Nick Hazel (@DrNickHazel) reported 11 minutes ago

  Just got another email from @Hyperoptic saying my service will now be down for another 3 hours on the day before. What is going on @HyperopticCS? Should I be looking for a new broadband supplier? Speed is important but is useless without a reliable service.

• 
  SweervyWine (@sweervywine) reported 11 minutes ago

  @Hyperoptic down again for the 2nd time in 3 weeks. What is wrong with your service? Last time it took over 24h to fix it, how long will it be this time? I wasn’t even offered a discount btw, I am close to leaving. @HyperopticCS

• 
  LG (@ingotism69) reported 18 minutes ago

  @Hyperoptic Any eta on restoring service in E1w3qz

• 
  HyperopticCS (@HyperopticCS) reported 18 minutes ago

  @Kyleyuu We truly are sorry, Kyle. For that reason, we also provide monthly rolling. We do offer the possibility of transferring the service to your new location free of charge, so if you are moving somewhere serviceable by Hyperoptic, we'd gladly transfer your service there!

• 
  Mat Ryer (@matryer) reported 19 minutes ago

  @HyperopticCS @shreyag_ @Hyperoptic Down again :(