Hyperoptic outages and service status in Glenrothes, Scotland

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Glenrothes, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Phillips (@bamsam_md) reported 0 seconds ago

  @Sophie__Hayes @Hyperoptic They really are ****, our area has been down 16 hours. Way too many drops lately. Thank god my contract ends in a couple of months

• 
  Andrew Is Looking (@LookingAndrew) reported 7 seconds ago

  @Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage

• 
  Nicky Hill (@nickyjanehill) reported 4 minutes ago

  Urrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!

• 
  ᴄᴍ. (@charliemensah) reported 4 minutes ago

  I might have to cancel this @Hyperoptic account.

• 
  Carolina (@caro_SpecialOne) reported 6 minutes ago

  @Hyperoptic no service, no one knows what is going on, no update, again terrible customer service

• 
  farah (@Farah54894793) reported 10 minutes ago

  @Hyperoptic awful service, got the installation 2 days ago and still no internet they don’t have no answer and expect us to wait without internet they take hours to pick up regret joining them

• 
  Joe Makin (@joemakin86) reported 11 minutes ago

  @koenjideck Could not recommend hyperoptic enough not had a single issue with them and its chep to i get full 1000 fibire for 35 quid a month

• 
  Mer (@Choymer) reported 13 minutes ago

  @Hyperoptic Hi, from yesterday, suddenly I lost connection, turned off and on the router, today 17 min in a meeting call happened 5 times, I work from home and is impossible to work like this. Called your customer service but was told because I use the 5 instead of 2.4 GHz 1/2

• 
  Jesse Redman (@LFCBiiiiiiiitch) reported 13 minutes ago

  @Hyperoptic you are down

• 
  Maks (@Makssss_O) reported 13 minutes ago

  Waited four days for my hyperoptic router only for it to arrive and there’s a fault somewhere in my flat and can’t get an engineer till next week. Wouldn’t have been the worst thing but O2 has next to no signal so I’m basically stuck in the stone ages in this flat.