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Hyperoptic

Hyperoptic Outage Report in Glenrothes, Fife, Scotland

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Glenrothes, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 70% Internet (70%)
  • 14% Wi-fi (14%)
  • 13% Total Blackout (13%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Nadineait1
    Nadine (@Nadineait1) reported

    @Hyperoptic @HyperopticCS Please fix the wifi its soo slow😭

  • CatriRose
    Rosie (@CatriRose) reported

    @Hyperoptic I had bad experience with @Hyperoptic, would steer clear

  • Chev1738
    Chev (@Chev1738) reported

    @HyperopticCS Hyperoptic why do you not have case reference numbers for issues raised and insufficient staff for customer support? I have been waiting to be connected to an agent for half an hour online.

  • mycatlovesyous
    Someone Somewhere (@mycatlovesyous) reported

    .@Hyperoptic Connection in London has been down and your chat facility is not working. Update please!

  • Mike_in_Manc
    Mike (@Mike_in_Manc) reported

    @Dafydd_62 So it's basically Sky broadband, I'm with hyperoptic , when my building was refurbed they built it in, only one major problem in 5 years and sorted within a couple of days!

  • OzanneMRubie
    Rubie Ozanne (@OzanneMRubie) reported

    @Hyperoptic signed up on 8 Aug, took over 2 weeks for router to arrive. Now can't activate my router because of network issue... seriously considering terminating my contract.

  • Martinned81
    Martin 马丁 Holterman (@Martinned81) reported

    At some point an engineer arrived to set up the physical infrastructure at my new flat. Very nice and competent. But he was here for 3 hours, and he spent most of that time on the phone with a @Hyperoptic call centre trying to get a signal through the cable he'd just put in.

  • ninjahippouk
    GafGaf (@ninjahippouk) reported

    @Dingdong429 @Hyperoptic You still have probs? We are connected to south Glasgow but are 8miles away. We have nothing either. Don’t use a hyperoptic router so they won’t help. My google mesh says it has internet but nothing on the house is working.

  • F1Danii
    Danielle (@F1Danii) reported

    @HyperopticCS @Hmodh1B There’s lots of requests because they are unable to provide a service. 15 days of no internet this month, Hyperoptic can honestly go to hell.

  • taxbod
    Andrew Brooks (@taxbod) reported

    Use our handy indicator to check on your broadband service. Yep. It’s not working. No ****. Thanks, Hyperoptic.