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Hyperoptic

Hyperoptic Outage Report in Glenrothes, Fife, Scotland

Why is my Hyperoptic service not working?

No problems detected

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Glenrothes, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 71% Internet (71%)
  • 15% Wi-fi (15%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMexicanMoose
    Moose but cold⚜️ // ✊🏽✊🏾✊🏿 (@TheMexicanMoose) reported

    Okay so I was still confused as to why my internet literally just cut out halfway through stream so I've done a speedtest and I'm only getting a little over half my upload and download... @Hyperoptic @HyperopticCS HALP

  • Jakecfm
    Jake (@Jakecfm) reported

    @Hyperoptic damn, we running a nostalgia night or something? Haven’t dipped below 5mbps since the dark days of AOL

  • XBajwaX
    Ammar (@XBajwaX) reported

    @Hyperoptic Any update when normal service may be restored?

  • barde_kedar
    Kedar Barde (@barde_kedar) reported

    @Hyperoptic is the broadband service down and how@long till it it back ip

  • Oueldelhouma
    Mehdidi (@Oueldelhouma) reported

    @Hyperoptic funny to see this the same day this ‘rock-solid’ hyperoptic connection is down in my area in London… and I am quite fed up about it like your ad says yep, especially since I need it for pretty much everything I do and there is no communication about what’s happening

  • toobs_
    darddd darom (@toobs_) reported

    Do you know how stupid it is that a whole server is down in London and @Hyperoptic @HyperopticCS cannot let their customers know as they “can’t be sure if it’s affected every customer or some”?!?! How about you send out some kind of info out just so everyone is aware?!?!

  • gumbinio
    James Beesley (@gumbinio) reported

    @Hyperoptic Lost my internet signal over an hour ago and I’ve tried to contact you through the live chat, email and the 24/7 phone number which never rings, I would like some explanation for this please and don’t you dare say bloody covid as an excuse!

  • mshairani
    Mustafa Shairani (@mshairani) reported

    @HyperopticCS All my neighbours in Wantage who use Hyperoptic have lost internet, is tht related to your power outage issue & if so I would imagine an ISP ensuring redundancy for power supplies

  • jpotticary
    John Potticary (@jpotticary) reported

    @Hyperoptic dropouts and slow speeds all day and evening. I’ve read your updates relating to issues so glad it’s not just me but how long for the fix? Best guess even…

  • NathanCraig_9
    Nxthxn (@NathanCraig_9) reported

    @Hyperoptic Once again no estimated time scales for the issue to be resolved. As polite and understanding as the service agents are, it is incredibly frustrating to be left with no Wifi for over 8 days now with no timeframe as to when it will be available...