Hyperoptic

Hyperoptic Outage Report in Glenrothes, Fife, Scotland

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Glenrothes, Fife, Scotland 02/05/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Jules2906 Jules2906 (@Jules2906) reported

    @Hyperoptic My daughter moved in 6 days ago and still has no service. When she calls she is fobbed off with it's been looked at, a ticket has been raised. When she asks to speak to a manager, she's told they are not customer facing. Absolute joke! DO NOT USE THIS PROVIDER 😡

  • Megz612 Megha Varma (@Megz612) reported

    @Hyperoptic With no internet connection bland unless you call and complain(which takes over an hour to get through) you won’t be given an update on the service

  • 1stKingWICK3D KingWICK3D (@1stKingWICK3D) reported

    When will your service be available in the SE18 area. Need a reliable provider ASAP. @Hyperoptic

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • matty_verse Meta Matt (@matty_verse) reported

    @Hyperoptic Had no internet since last Sunday. The technical department needed not working weekends. Taking holidays when behind with service tickets. Can’t speak to anyone in charge, can’t get any timeline to fix. Don’t use this company.

  • nikhilnadipelli Nikhil Nadipelli (@nikhilnadipelli) reported

    @Hyperoptic Your gif image actually suits well to the terrible customer service representatives who definitely don't value any 'customer'. I decide to close my connection and I am offered '6M' free connection. But better pay for good service than be treated bad.

  • yeptch Yeptch (@yeptch) reported

    @Hyperoptic hi, my internet has been down since 7pm last night. Really need it to be up and running again this morning for work!

  • j_squared20 Joe Riddett (@j_squared20) reported

    @Hyperoptic your renewal email goes to junk, call to renew as the product is great. Rude and abrupt staff stating the offer not now valid…yet if I cancelled and came back as a new client it would be valid? actually making me consider completely changing provider- disappointing.

  • divyamrastogi_ Divyam Rastogi (@divyamrastogi_) reported

    @HyperopticCS @Hyperoptic: Raised a request about a router on 20th August. You claim that it was delivered to me on 25th August, it wasn't. I was at home, and I didn't get it. It's been 11 days; either the courier marked it delivered falsely, or you never dispatched it.

  • UniqueDreaam Chloe Dweam★~(◡‿◡✿) (@UniqueDreaam) reported

    @Hyperoptic I would like to put in a complaint how do I do this?