Hyperoptic Outage Report in Glenrothes, Fife, Scotland
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Glenrothes, Scotland
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Joe Cooper
(@jordanjoecooper) reported
@anothercohen @BrixlyTeam & @Hyperoptic Hands down. Whenever I had an issue with either I had a quick, to the point response and that trend continues until the issue was resolved.
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Asad Khan
(@asadakhan85) reported
@HyperopticCS @Hyperoptic My internet has been down for two weeks and you made us wait 7 days to send an engineer last Friday. Turns out Hyperoptic have lost the key to their own cabinet and are still trying to find it.
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Al Crypone
(@Al_Crypone) reported
@HyperopticCS @hyperoptic No internet connection since a technician “serviced” our building. No one answers the phone, nothing useful from DMing on social media. Support chat can only send over a router to help check the problem in 3 days. Useless
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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Helmut Pflueger
(@helmutpflueger) reported
from
Kingston upon Thames, England
@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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ade 💜💛 #BLM
(@AvbCole) reported
@TalkTalk any chance I can use the internet I'm paying for? Hasn't been a month and I've had to complain 3 times. Can't log into my account... Can't change my password... Can’t get through to someone on the phone.... Shambolic service. @Hyperoptic come to PURFLEET already!😡
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AJ
(@AT1074) reported
@Hyperoptic the internet is down in Poplar / London; is this a known issue?
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Good, Now Burn That Damn Tree
(@danschm_) reported
@AT1074 @Hyperoptic Are you in Elektron/Switch House? I’m having the same issue.
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CR
(@C_R_H_M) reported
Always always call your service providers at least once a year. There are always deals. I’ve doubled my internet speed from what I had before.. for cheaper then I was paying for half the speed that I’m now getting. 1gbps upload and download parity now. @Hyperoptic 🙏🏾
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djb | Eastwood
(@EastwoodInnit) reported
@Mug4Times LMAO no. It varies by area and for my Virgin have been good for about 3 years until like. these 2 weeks. and they're known to have the worst customer service out of any ISP. Rn i wanna move to hyperoptic but they're just working on giving it out to my area but in small numbers