Hyperoptic Outage Report in Glenrothes, Fife, Scotland
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Glenrothes, Scotland
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.
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Hoo-lee
(@lj_cedenoq) reported
@HyperopticCS Tried cancelling contract because you can’t deliver the promised service + it’s impacting my ability to work. Now I’m told I have to pay a £170 fee!!?? Replied to an open ticket 3 days ago and yet to hear a response back from @Hyperoptic at all!? Need solutions!!!!
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MOFLAS BEATS
(@MoflasB) reported
@HyperopticCS @Hyperoptic been trying to Contact you by email, calls, live support and no answer for 4 days, I have been almost 4 days with no wifi and i still couldnt reach you for a solution, I also tried DMing you on Twitter and nothing... this service is horrible
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Bryan RS
(@stripey_stripey) reported
@virginmedia As it happens, I have just caused our building to be wired for Hyperoptic - think you might be seeing a bit of an exodus from this corner of London when that service is connected in the next month or so.
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TheRealSlimJadey
(@TRealSlimJadey) reported
Day 2 without any upload speed this time. Usually it comes back by the next day but over 24 hours without and still nothing. A known issue for a month and they’ve allowed it to get this far. Day 2 of not being able to work @Hyperoptic @HyperopticCS
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Kalyan Lavu
(@Lavu3K) reported
@Hyperoptic …. Connection is very bad in Soton ocean village. Can you please sort it out ASAP ? having a torrid day due to this can’t join any meet
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Tom Hill
(@tomm3h) reported
@jesslynnrose @axelk @Hyperoptic That generally comes down to discussions with the building owners, whom either don't want to talk about it, or don't like the terms offered. The same schtick would also quickly hinder anyone else.
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jimmy2342343222
(@jimmy2342343222) reported
@HyperopticCS Hi! I’m having some issues with ping drops from my hyperoptic router to 8.8.8.8 so presumably something is unhappy with my connection, can you assist me? Support ticket: 2436639
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exxpertskier
(@exxpertskier) reported
@Hyperoptic Your service is appalling. Does anyone know the contact details for their Customer Service Director. Rarely have I experienced service as bad as this. Note: sending the same reply from different people is not the way to help your customers
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kunal
(@kunalgulati12) reported
Hello @Hyperoptic @HyperopticCS my support ticket 2430488 has been lying with team from 13th august and no one has responded yet . Could you please help ?