Hyperoptic outages and service status in Glenrothes, Scotland

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Glenrothes, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Motoke of Lagos (@Motoke_OG) reported 20 seconds ago

  Hyperoptic would be the death of me. They’re the only ones that are giving me trouble sigh.

• 
  Tia (@justforumrah) reported 3 minutes ago

  @Hyperoptic have the absolute WORST customer service, no wifi for 3 days now - engineer did not turn up and they are not allowing us to rebook an engineer till they find out why. Incredibly hard to get through to them on the phone in the first place - do not recommend.

• 
  Stepalex (@Stepalex) reported 3 minutes ago

  @theashrb It only shows how your Hyperoptic pricing sucks, as I have had 3Gb/s from Community Fiber for over a year for £41

• 
  T (@t0pe_t) reported 5 minutes ago

  Hyperoptic smh Fix up

• 
  Tony Costanza (@BarryDavid69562) reported 8 minutes ago

  @Hyperoptic no internet and no updates for over 6 hours in WC1X 9HF - simply “hopefully it works soon”. What is going on - give your customers transparency on issues and estimated time of fix. This is unacceptable

• 
  Chad West (@ChadWestTweets) reported 9 minutes ago

  Just had @Hyperoptic installed last week. It randomly stopped working, apparently due to bad wiring The next engineer available is in six days Dog **** company, avoid

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 13 minutes ago

  prices mid-contract," he said. "Switching broadband provider can save you an average of £203 on your broadband bill, and it has never been easier." Hyperoptic told Money it was committed to "clear, fair and transparent pricing, while delivering a reliable full fibre broadband

• 
  Gareth (@garethashmoreSB) reported 14 minutes ago

  Huge network down Hyperoptic states a national network issues

• 
  Xenomorph (@xenom0rph09) reported 17 minutes ago

  @Hyperoptic I raised issue of loss of service Friday last week in morning. Sunday still no resolution so raised complaint. Now it's still not fixed and no one is replying to me since Monday. Not one update. Stay away from this company you will pay and not get service for 5 day+

• 
  arsenal (@JulieAt02335370) reported 19 minutes ago

  @PeterStefanovi2 @GMB So did the disabled. You didn't help them. Hyperoptic.