Hyperoptic

Hyperoptic Outage Report in Glenrothes, Fife, Scotland

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Glenrothes, Fife, Scotland 03/31/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • farahtozy farahtozy (@farahtozy) reported

    @HyperopticCS No internet for over 24 hours. Still waiting for someone from Hyperoptic to call back… can someone from your team resolve this issue please?

  • replytomorons BarkingMonkey (@replytomorons) reported

    After 3 frustrating days dealing with @Hyperoptic customer services, I finally got to talk to the amazing Aleksa N in Serbia. Not only was he able to fully explain the situation, he was clearly being honest, which was appreciated above all else 1/

  • Ccynica Ccynical (@Ccynica) reported

    @jvantill @Hyperoptic Don't bother their customer service is the worst ever

  • replytomorons BarkingMonkey (@replytomorons) reported

    @Hyperoptic should be using Aleksa N as a consultant to teach their training staff how customer service should be done. It shouldn't have taken me so long to get through to someone like him.

  • SettaSoeyono Manoreh Soeyono (@SettaSoeyono) reported

    @Hyperoptic I’ve raised a support ticket on 15-Jul-22 and no action has been taken, do you think this is good customer service? #badcustomerservice

  • D3dp0ny1 D3@dp0ny 🇺🇦 (@D3dp0ny1) reported

    @Hyperoptic @HyperopticCS no service no updates five days no good. What's your point????

  • Ccynica Ccynical (@Ccynica) reported

    @Hyperoptic @Ofcom How on earth did you rate hyperoptic as good their service is bad and disgusting

  • josephwarnett Joe Warnett (@josephwarnett) reported

    @Hyperoptic Me I can tell you how good it is 🤡🤡🤡 One of the engineers will contact you today during the day so you can agree with them when you're available, and will arrive to repair the issue and activate your service. I got no call and when I call them they tell me this is not true

  • AuroraNiav jackie weaver (@AuroraNiav) reported

    Lol been trying to get through to @hyperoptic for 40 minutes only to get to a voicemail service that is ‘full’ and can’t take my message :) amazing customer service thanks so much xxx (this is sarcasm I’m fewmin, got no internet and now got your hold music stuck in my head) xxx

  • 1henryw Henry Walter (@1henryw) reported

    @Hyperoptic @HyperopticCS I have no Internet in the hounslow area. I need Internet for work. Can you tell me what the issue is please?