Hyperoptic Outage Report in Glenrothes, Fife, Scotland
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Glenrothes, Scotland
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (3%)
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle
(@F1Danii) reported
No Wi-Fi for 11 days, and within 48 hours it’s down again. @HyperopticCS Hyperoptic bet you’re glad to see me back tweeting you again. How can you subject a customer to this level of shoddy service? My lively hood is reliant on broadband and you’re putting this at risk.
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Sir Digby Chicken Ceasar
(@jcceltic) reported
@TRealSlimJadey @HyperopticCS They now refuse to proceed to resolve UNLESS I test the speed using a laptop ( which I don’t have ) that is connected via Ethernet to their router 👀👀👀. Running out of patience now Hyperoptic, it’s YOUR problem not mine, now any chance I can get the service I pay for ie, 500Mb
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S.
(@Dingdong429) reported
@ninjahippouk @Hyperoptic Still nothing.. TV, iPad and phone saying there is Wi-Fi but no actual internet connection. Spoken with three staff members but still no internet service for 24 hours. Just about to cancel my Direct Debit.
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Jason J
(@I_am_Jay_Jay) reported
@ofcom please can you investigate hyperoptic broadband @HyperopticCS @Hyperoptic . They leave their customers without broadband for days and weeks without any explanation or fix. Their customer service is atrocious. A simple search on Twitter will show you just how bad they are
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PolicyPro
(@UKPolicyPro) reported
@Hyperoptic Our service in Islington has been out since the morning. I called for an update at around 7pm and was told engineers are only now on their way, with no estimate for when it will be fixed. Please update me.
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Danielle
(@F1Danii) reported
@R_N_Lee They couldn’t care less, they have no way of actually speaking with the network team/service team who fix the issues and peddle the same lines. This is day 14 of no Wi-Fi for me this month. Hyperoptic are money grabbing cowboys
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Danielle
(@F1Danii) reported
@HyperopticCS @Hmodh1B There’s lots of requests because they are unable to provide a service. 15 days of no internet this month, Hyperoptic can honestly go to hell.
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Benn Airlie
(@AirlieBenn) reported
@ella_kemp If it’s available in the building hyperoptic is great, they do up to 1gb speeds. I’d say avoid plusnet, kept losing signal and low speeds. Both of these were in Greenwich!
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Brad Webb
(@brad_webb93) reported
@Hyperoptic absolutely disgusting service, rude engineers, inappropriate to my partner… I won’t be continuing with they’re services, maybe they should pay their own bills before I pay mine
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PJ Sutton
(@PJSutton9) reported
@Hyperoptic Can I ask pleade why you advertise online/ phone help 24/7 yet this is not the case?