Hyperoptic

Hyperoptic Outage Report in Glenrothes, Fife, Scotland

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Glenrothes, Fife, Scotland 02/06/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • nightbussteve Steve Erskine (@nightbussteve) reported

    @Hyperoptic Support cant help me as I wont give ALL of my personal details. Not allowed to speak to a manager. What sort of customer service is this?

  • kieranmch Kieran McHugh (@kieranmch) reported

    I’ve had @Hyperoptic for 3 years now and I don’t think it’s ever gone down or had any sort of problem in that whole time. We need more competition & small full fibre providers.

  • Ashmantaps Ashley Taplin (@Ashmantaps) reported

    @Hyperoptic Dogs**t company! Been waiting 2 weeks for an engineer to come fix our internet and still nothing

  • brudermike Mikeybob (@brudermike) reported from Edinburgh, Scotland

    God help anyone who chooses you as their isp. I only hope this thread will be a warning to others. Avoid at all costs. These guys are chancers and you don’t want to have to deal with this bullshit. BEWARE - HYPEROPTIC IS A LOST CAUSE. AVOID AT ALL COSTS.

  • AndrewJShirley Andrew (@AndrewJShirley) reported

    @Hyperoptic experiencing issues with connection in the NW9 area. Can you let us know if or when there will be a fix please?

  • TheMarkoPopovic Aleksejev ćale (@TheMarkoPopovic) reported

    @Hyperoptic 65 total - not bad at all!

  • MercianMedia Alex Scott - TV Director (@MercianMedia) reported

    Jeez. @Hyperoptic is so far the WORST company I've ever dealt with. 2nd time trying to get booked. The left hand doesn't know what the right is doing. Keep telling me to book online, and they have no online booking system! Call centre says I'm already installed, and I'm not!

  • bigsmolhands Matt (@bigsmolhands) reported

    Onceee again I am having to wait in the queue for hyperoptic support. By which time the internet will come back on and they will say that it looks fine on their end 😑😑😑😑

  • vikramKadiam {VK}🛠️💻 (@vikramKadiam) reported

    @HyperopticCS My hyperoptic internet is down since yesterday evening in CV31 area and your customer support says they can't send support engineer till Monday morning ! This is unacceptable and it's impacting larger neighborhood are and ppl who work from home.

  • AnyaMartin8 Anya Martin (@AnyaMartin8) reported

    Last year when I tried to cancel my broadband with Virgin I had to spend *hours* on the phone sorting out their admin mistakes (and they still referred me to a debt collector). I've just cancelled my Hyperoptic broadband through their chat function, took literally seconds