Hyperoptic

Hyperoptic Outage Report in Glenrothes, Fife, Scotland

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Glenrothes, Fife, Scotland 02/22/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • i_am_pravish Pravish Vijayan (@i_am_pravish) reported

    @Hyperoptic Their engineer come here, install and then say there is low power and that I would have to call support and request another engineer. When I did, they told me the next engineer could come only on 21 Oct.

  • lionheartx10 Lionheartx10🇬🇧 (@lionheartx10) reported

    @lomadia I’m with Hyperoptic. 1000 down and up only had this issue start in the past 2 weeks. Previously had 3/4 months of perfect streams

  • eileenhawkes Hawkes (@eileenhawkes) reported

    @CommunityFibre Ive been holding on for Customer Service to answer for 1:07:46 and counting. Do you care answer? Or shall I go direct to Hyperoptic who were at my door earlier?

  • lionheartx10 Lionheartx10🇬🇧 (@lionheartx10) reported

    @lomadia Yeah I’ve tried on my main pc, editing pc. Even rigged up a 2 pc setup to see if that helped but still the same issue. Ok I’ll ask if Hyperoptic can run a traceroute

  • TroublDeep dee (@TroublDeep) reported

    Can u please improve ur customer service helplines #hyperoptic

  • martinbean Martin Bean (@martinbean) reported

    @HyperopticCS So if you wish to offer me a deal @Hyperoptic then I’m all ears. But I’m not continuing to pay £144/year MORE for a mere 15% of the speeds a new customer gets.

  • lomadia Hannah Rutherford (@lomadia) reported

    @lionheartx10 was gonna ask about you updating things but I see it's across machines - this MAY be a node error which is out of everyone's hands until they fix it. Hyperoptic SHOULD be able to help traceroute.

  • ralghaithi Roqaiyah (@ralghaithi) reported

    @Hyperoptic why is there an interruption in my service???????????? Where is your ‘security of supply’ 🙃

  • RubenRuiloba1 IslandNationsMaaan (@RubenRuiloba1) reported

    @Hyperoptic I have lost my internet service after you suggested I switched to your Total Wi-Fi service and now you can’t tell me when this will be resolved. I have been on the phone with your CS team and every time I get a different answer. Are other users having similar issues

  • ironside Ironside (@ironside) reported

    @ralghaithi @Hyperoptic Post publicly what you can, otherwise others can't see and hold them accountable for service levels.