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Hyperoptic

Hyperoptic Outage Report in Glenrothes, Fife, Scotland

Why is my Hyperoptic service not working?

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Glenrothes, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 70% Internet (70%)
  • 14% Wi-fi (14%)
  • 13% Total Blackout (13%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Dafydd_62
    Dafydd ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿ‡ฎ๐Ÿ‡ช=๐Ÿ‡ช๐Ÿ‡บ ๐Ÿ›ธ (@Dafydd_62) reported

    @Hyperoptic Must admit, your service for over a year has never failed. ๐Ÿ‘

  • PedroT70
    ArmchairCritique (@PedroT70) reported

    @Hyperoptic Last night i down loaded a 2.39Gb game in around 2 minutes on your 500Mb/sec service. Bonkers speed. That breaks all my previous download records over the years.

  • tommo_68
    Paul Thompson (@tommo_68) reported

    @afrocsgo @HyperopticCS @Hyperoptic Only getting 28.85mbps upload. Why am I paying for this as promised a better service

  • NoodleTeqR
    Dean Russell (@NoodleTeqR) reported

    @ThisisZoot Hyperoptic are ace, never had an issue with them when I used them. I think at peak time the lowest it dropped to was like 850mb.

  • goyalam
    AG (@goyalam) reported

    @Hyperoptic Nothing reliable about broadband from Hyperoptic any more. It used to be a decent service but as an existing customer for the last month I am stuck with intermittent broadband service and none at Hyperoptic customer service even care to pick the phone so I canโ€™t even cancel.

  • alicetang
    Alice (@alicetang) reported

    @HyperopticCS @Hyperoptic Just feel totally let down - getting a response from your company takes days. I attended an online funeral on 6th so the timing of the service fault was awful. Really didn't need to be let down so badly right now. Fed up with your company's slow response - now planning to leave.

  • NightingaleE5
    Nightingale Estate (@NightingaleE5) reported

    @FOSHgardens @Hyperoptic Ah, and they've just left it looking awful, wires everywhere etc?

  • KingNoosh
    IC4 Male (@KingNoosh) reported

    @systemantix @virginmedia @Hyperoptic Good phone support underrated. I donโ€™t understand why it gets cheaped out on so much

  • Deza007
    Deza (@Deza007) reported

    @Hyperoptic @HyperopticCS How do you expect me to work from home when your internet service breaks in my flat and the soonest you can send an engineer out is in 2 weeks. Terrible service and infrastructure, would definitely not recommended #hyperoptic

  • Lazloz414
    Lazloz (@Lazloz414) reported

    Anyone got recommendations on internet providers? So far the take away is Virgin can be okay depending on your area. Lots of support for EE. And people saying anything less than hyperoptic is unacceptable. I assume this is for those that run multiple private Runescape servers?