Hyperoptic outages and service status in Glenrothes, Scotland

Problems in the last 24 hours in Glenrothes, Scotland

Hyperoptic signals over the past 24 hours, with local activity from Glenrothes, Scotland and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David. Eff the WEF. ❤️CO₂. #GLO. (@electrodrummer) reported 33 seconds ago

  @Hyperoptic Bad news. Waited in chat queue for 1.5 hours with zero response. Gave up.

• 
  Craig & Friends (@CraigAndFriends) reported 6 minutes ago

  @Hyperoptic hi. Your service people just destroyed our Internet while putting in cabling for another flat in the building. This is the SECOND TIME and we need this fixed IMMEDIATELY. The hold time when calling is hours long. DM me or I’ll go on a campaign

• 
  Kieron Charles (@MRKCT_) reported 14 minutes ago

  Solid start by @Hyperoptic on providing WiFi in my new apartment. 48 hours later and I’m still left without a connection despite it being “activated”. 30 minute+ wait times to get through to a human being. No actual update or support as to if it is even coming on. FML.

• 
  Kurt Robson (@KurtRobsonn) reported 19 minutes ago

  So @Hyperoptic has been down in Greenwich pretty much well over 48 hours & there’s been help besides the odd ‘working on a service outage’. Zero answers from customer support too. WHEN WILL IT BE FIXED !

• 
  Leo 🏴‍☠️ (@leostera) reported 20 minutes ago

  @evadne oh hyperoptic is a service provider! for a second there i was like woah there's something _above_ fiber optic already jesus. all the stops i'm checking on rightmove say "ultrafast ~1500mbps" which frankly is more than i need (assuming its not shared with the whole building)

• 
  R234 (@Rico234_mp3) reported 20 minutes ago

  @Hyperoptic wtf is up with your ****** services ffs 😔🤕

• 
  Sam (@samuelxls) reported 21 minutes ago

  @TomThornhill_2 @hopper70 @Hyperoptic Down in Redhill... Surrey.

• 
  Yusuf (@ArtetasShampoo) reported 22 minutes ago

  @Hyperoptic your customer service is in the gutter. Hundreds of customers have been without service for hours, yet there’s been zero communication, no way to reach support and seemingly no acknowledgement that there’s even an issue. Absolutely disgraceful.

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 22 minutes ago

  Day 3 with no service…… I think @Hyperoptic have finally beaten me, I have no fight left! @donedgley1

• 
  MV (@d039043) reported 23 minutes ago

  @Hyperoptic Your phone support is a joke..57 mons on hold and still waiting…all for wanting to cancel my account