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Hyperoptic

Hyperoptic service status in Glenrothes, Scotland

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Glenrothes, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 69% Internet (69%)
  • 15% Wi-fi (15%)
  • 13% Total Blackout (13%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • amygoodchild
    Amy Goodchild (@amygoodchild) reported

    My internet has been down for about 24 hours and @Hyperoptic says it's a damaged cable but they can't send anyone to look at it until the 14th December! 😭

  • yoganshib
    Yoganshi Bhatt (@yoganshib) reported

    @Hyperoptic My wifi is down and I can’t log into my account. Can anyone help?!

  • DazLFC79
    🏆Champ19ns🏆Darán Mac Thoirealaigh (@DazLFC79) reported

    @RebeccaAliceEFC @AskPS_UK @HyperopticCS I'm having same issue, also with Hyperoptic, got speeds of 400mb upload and download, yet ps5 says connection time out when trying to connect psn server and software update won't happen. I want this sorted PS UK!

  • deerezzd
    deerezzd (@deerezzd) reported

    @HyperopticCS @AskPlayStation anyone having issues with connecting to PSN on Hyperoptic try manually changing your DNS to Google's DNS (8.8.8.8 and 8.8.4.4), fixed the issue for me

  • The_Greal_Deal
    City (@The_Greal_Deal) reported

    @Hyperoptic @HyperopticCS you need to look into issues with PS5 connectivity. Doesn’t work at all but the PS5 connects fine to other providers Not happy 🤬

  • mr_w_snapper
    Lee B (@mr_w_snapper) reported

    @Hyperoptic your engineers have been round drilling holes in my building and now I have a water leak in the wall where the holes have been drilled. Please help.

  • Hunterston_UK
    Virtual Hunterston (@Hunterston_UK) reported

    @Hyperoptic Suggestion, you should offer a free 0800 number for customers to call you if there is a fault in service

  • Singspiel
    Singspiel (@Singspiel) reported

    @Hyperoptic @HyperopticCS - can you tell us when M15 4JP will be up and running again??? Service has had a number of outages recently - concerning as we all start to wfh again

  • Piskopat54Yazar
    Emrah #Trabzonspor (@Piskopat54Yazar) reported

    @HyperopticCS I already did sent you dm.i spoke to you on chat and over the phone all your staff was doing blaming Sony update. It is very clear that its your end issue. It Sony update as all the other internet provider customers are fine apart from hyperoptic.

  • Mrkipli09851274
    Mrkipling (@Mrkipli09851274) reported

    @Lite5h4dow @HyperopticCS @Hyperoptic maybe your network card can't handle that speed, hillbilly.