Hyperoptic

Hyperoptic Outage Report in Glenrothes, Fife, Scotland

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Glenrothes, Fife, Scotland 03/20/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • brad_webb93 Brad Webb (@brad_webb93) reported

    @Hyperoptic absolutely disgusting service, rude engineers, inappropriate to my partner… I won’t be continuing with they’re services, maybe they should pay their own bills before I pay mine

  • Sonia19020057 Sonia (@Sonia19020057) reported

    @Hyperoptic @QPRWFC @QPRtrust Invest in customer service and stop duping people!!!

  • kunalgulati12 kunal (@kunalgulati12) reported

    Hello @Hyperoptic @HyperopticCS my support ticket 2430488 has been lying with team from 13th august and no one has responded yet . Could you please help ?

  • F1Danii Danielle (@F1Danii) reported

    Avoid hyperoptic! Awful customer service who take 8 days to fix an issue, for it not to be fixed and say the next appointment for an engineer is the 1st September. 4 weeks after the outage started. @Hyperoptic @HyperopticCS @Ofcom

  • Lavu3K Kalyan Lavu (@Lavu3K) reported

    @Hyperoptic …. Connection is very bad in Soton ocean village. Can you please sort it out ASAP ? having a torrid day due to this can’t join any meet

  • Sonia19020057 Sonia (@Sonia19020057) reported

    @HyperopticCS @Hyperoptic I have done so pls help!

  • ST03VEN ST03VEN (@ST03VEN) reported

    @Hyperoptic I’d agree with all of that however your service has failed 4 times in less than 2 years and your MTTR (Mean time to recovery) is not acceptable. From experience it has been between 18 and 36 hours after a connection failure. You need to invest in better network resilience.

  • MrAdy1882 Ady (@MrAdy1882) reported

    @Hyperoptic your Customer portal is a 🤬 joke 5 mins to just login to check my details

  • Sonia19020057 Sonia (@Sonia19020057) reported

    @Hyperoptic I have unfortunately got stuck with the worst company ever. I have a problem Nd I have been put on hold for over an hour having spoken to 3 people and repeating my issue and then being put on hold again

  • F1Danii Danielle (@F1Danii) reported

    No Wi-Fi for 11 days, and within 48 hours it’s down again. @HyperopticCS Hyperoptic bet you’re glad to see me back tweeting you again. How can you subject a customer to this level of shoddy service? My lively hood is reliant on broadband and you’re putting this at risk.