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Hyperoptic

Hyperoptic outages and service status in Glenrothes, Scotland

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Glenrothes, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Glenrothes, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • matttrighetti
    Mattia Righetti (@matttrighetti) reported

    @Hyperoptic all good? Service has been down for hours now

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    So @Hyperoptic has been down in Greenwich pretty much well over 48 hours & there’s been help besides the odd ‘working on a service outage’. Zero answers from customer support too. WHEN WILL IT BE FIXED !

  • AMCApe2000
    Tinku (@AMCApe2000) reported

    @Hyperoptic has to be the WORST customer service ever! Changed my provider last month, and they still chasing me for a bill, even though they called me last month and said I owe nothing. Their customer service keep cutting me off!!! Disgraceful

  • ells_afc
    ells🦋 (@ells_afc) reported

    @TomThornhill_2 @FourthStreetDan @Hyperoptic Sorry do you mean not far from me? Mine is still down I’ve had issues all week with them after almost 48hours of no service. I’ve been given nearly 3 months free service.

  • Mr_E_O_
    CyberPips_EO🥷 (@Mr_E_O_) reported

    @Hyperoptic any issues with your network today? Not had Internet around the DA17 area

  • _DanJbh
    Dan🥷 (@_DanJbh) reported

    @Simon_Coates @Simon_Whale @virginmedia Pay £20 a month for Hyperoptic and I get 1gb up and down.

  • olutayo79
    Olutayo Ojaokomo (@olutayo79) reported

    @hyperoptic I would like to know why you think I will pay £136.79 for a service you never rendered. Granted, you cut my service 2 weeks into an unpaid contract and I do owe you for that month. But why will you charge me for subsequent months knowing you never rendered any service to me? @Hyperoptic

  • __alexrae__
    Alex Rae (@__alexrae__) reported

    @Hyperoptic 5 days since my router was delivered and still no internet access. Called tech support team 4 times and been assured it will be fixed and still nothing. Been on hold for over an hour this morning - sort it out

  • Luke_Heydenrych
    Luke Heydenrych (@Luke_Heydenrych) reported

    Now over 24 hours without service, tried calling @Hyperoptic and they were about as useful as the social media team… no solution, no explanation, no timeline. Just no service.

  • hopper70
    neil gorringe (@hopper70) reported

    @gragunam @Hyperoptic Down for me too in N5, also cannot get through to customer service