Hyperoptic Outage Report in Glenrothes, Fife, Scotland
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Glenrothes, Scotland
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Isaac
(@_youfoundisaac) reported
Not @Hyperoptic @HyperopticCS ignoring messages and calls because their service is going to **** and have zero planning abilities in getting it fixed. Madness. At least be honest with customers and set expectations.
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Samit Max Patel 💩
(@iamsamitpatel) reported
@HyperopticCS @Hyperoptic I will be invoicing you for the mobile data I’m using! Been 24hrs and still down
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Hugo Parreiras
(@hugo_amp) reported
@HyperopticCS @cruindggn @Hyperoptic Well I called! Left waiting for 30 minutes yesterday, 40 minutes today! Also raised a support case on the website. What I got? Nothing! No update and worse, no acknowledgement. So unfortunately, admin, you are out only PoC at the moment.
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RG90
(@RamGam90) reported
@Hyperoptic @TheXavianna @hyperoptic stop giving free trips and fix your WiFi!
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jjwere
(@jjwere1) reported
@HyperopticCS @Hyperoptic This is more than just that ofcom compensation within 48 hours. You have caused me a huge loss as I can’t attend meetings or do online transactions. You have not bothered to provide ETA for sorting out this issue and you have just posted a few mins ago about the issue. Disgrace
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🫧Sandra🫧
(@Sandra_xoxx) reported
@Hyperoptic @ChooseUK So called “overall winner”…for what? Ur recent post should be replaced w info abt when the internet will get back in service in NW9! I’ve been trying to reach u over the phone for 2 days now - no luck, no info… no internet!
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MoonshotSw@9
(@moonshotswag) reported
@wong_jim @HyperopticCS @Hyperoptic this is ridiculous and getting out of hand. Connection went down yesterday and still no real information. Might be a good time to revisit another ISP
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Francesca Cannatelli
(@fcannatelli97) reported
My wifi has not been working since Sunday and Hyperoptic has not done anything to fix this. I have been calling everyday and no measures have been taken. I need this fixed today. This is totally unacceptable @Hyperoptic @HyperopticCS #hyperoptic
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RG90
(@RamGam90) reported
@HyperopticCS @jjwere1 @Hyperoptic “ If we’re unable to get you back online within 2 working days of the outage being reported to us, we’ll give you £8.06 bill credit for each following day you’re without service for any outages” What a joke! I need WiFi to earn my wage now, not in 48 hrs!
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.