Hyperoptic

Hyperoptic Outage Report in Gateshead, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gateshead, England 12/13/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

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Hyperoptic Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • iratesocialist Irate Socialist (she/her) 💙💚💜 (@iratesocialist) reported

    No internet since 1am last night. So glad I'm paying £68 a month for this service. Great being stuck with live TV on Christmas Day. Thanks @Hyperoptic 🙄😫

  • taxbod Andrew Brooks (@taxbod) reported

    .@Hyperoptic your service is barely “Virgin” level at the best of times. It’s non-existent presently.

  • aafaak Chetan Upadhyay (@aafaak) reported

    Check out my speedtest pathetic results! **96.5Mbps down** and 502.1 Mbps up for 500Mbps plan, Complaint raised (1993623) on 8th Dec and still waiting for resolution. Now I don't think this year it will be handled. :( @HyperopticCS @Hyperoptic

  • faintmatthew matthew newell (@faintmatthew) reported

    @Hyperoptic any internet service outages in se22? Wifi connected, service connected, but no internet

  • _Jhinxx Merry Jhinxxmas (@_Jhinxx) reported

    @dyarikku @virginmedia Honestly Virgin is so bad. I'm on it too. Is hyperoptic available in your area? It's much better AND cheaper

  • eyousri Eslam Yousri (@eyousri) reported

    @Hyperoptic @HyperopticCS @HyperopticBuild there is outage in our area for five days and the company just did could not fix the issue till now!!!! What a nightmare !!!! East Dulwich SE22

  • henrytojones Henry Tobias Jones (@henrytojones) reported

    No internet now for nearly a week and a half thanks to @Hyperoptic - repeatedly telling half truths or worse blatant lies about the fix timeline. Total disaster during the holidays. I can see hundreds of other unhappy customers affected taking to twitter too.

  • JamesJBarber James Barber (@JamesJBarber) reported

    Wow. It’s been an entire day of a power outage and my wi-fi still isn’t working. Sort it out @Hyperoptic. This is not acceptable #hyperoptic

  • guapmamiii 💸 (@guapmamiii) reported

    @Mikey283E @Hyperoptic Omfg what ******** 😭

  • UlkerHassan Ulker Hassan (@UlkerHassan) reported

    @Hyperoptic any update on the outage in se22?