Hyperoptic

Hyperoptic Outage Report in Gateshead, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gateshead, England 03/04/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Gateshead, England

The most recent Hyperoptic outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Chester-le-Street and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomSunderland Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Jo13Stone Jo Stone (@Jo13Stone) reported

    @Hyperoptic yet again no damn Internet. We've had nowt but aggro since switching from Sky. Taking money from the bank before our account had even been activated, low wifi speeds, very poor connection (if & when it works). I bet u don't refund us for the days we are without WiFi?

  • Ethanmayer1 Ethan mayer (@Ethanmayer1) reported

    @Hyperoptic Am still waiting for you guys to come to my house but you are making progress. Can't Wait to get rid of Virgin Media. The thing I want the most is 1gbp/s UPLOAD!!! I have already referred 3 people to your service. Hopefully by end of next year I can get Hyperoptic!!!

  • oliver__mackey Oliver Mackey (@oliver__mackey) reported

    @Hyperoptic trouble-free, fast service and customer support even at night #10YearsOfHyperoptic

  • JRaeChutes Jennie Rae (@JRaeChutes) reported

    @Hyperoptic have the slowest customer service I’ve ever experienced. Been trying for almost a month to sort internet with no avail: avoid.

  • skankingpigeon skankingpigeon (@skankingpigeon) reported

    @Hyperoptic Speed, Reliability and Great Customer Service ##10YearsOfHyperoptic

  • johncharles247 john charles (@johncharles247) reported

    @HyperopticCS no internet in London and I keep getting kicked out of waiting list for customer service! So glad I joined hyperoptic under 1 month ago…!

  • DatingGuideFor1 Dating Guide For Men (@DatingGuideFor1) reported

    @Hyperoptic hello is internet in Croydon down? Been like that since 9am ish today. When is it going to be fixed?

  • sadhashivam75 Sadha Shivam (@sadhashivam75) reported

    @Hyperoptic tired of poor service from Virgin Media, Thanks Hyperoptic. #10YearsOfHyperoptic

  • KHANNAS1R MARKHOR🚀 (@KHANNAS1R) reported

    @EverythingTheta Mg brother got 4 #2 and other 3 under #100 because he was on hyperoptic 1GB internet speed i was on my mobile net whoch is slow got 2 in 2800

  • BermudaBat Commodity Hunter #MBGA (@BermudaBat) reported

    @HyperopticCS @Hyperoptic Not up for renewal until June 2022, but am looking at non-landline providers. Already told your team, I won't accept a automatic renewal. You're a good company, one criticising point, when things fail beyond your control, you don't send out messages, to explain what's happened.