Hyperoptic outages and service status in Dunstable, England

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ells🦋 (@ells_afc) reported 52 seconds ago

  @TomThornhill_2 @FourthStreetDan @Hyperoptic Sorry do you mean not far from me? Mine is still down I’ve had issues all week with them after almost 48hours of no service. I’ve been given nearly 3 months free service.

• 
  Tinku (@AMCApe2000) reported 5 minutes ago

  @Hyperoptic has to be the WORST customer service ever! Changed my provider last month, and they still chasing me for a bill, even though they called me last month and said I owe nothing. Their customer service keep cutting me off!!! Disgraceful

• 
  Slimfit (@iSlimfit) reported 6 minutes ago

  Had an internet outage all morning and had to use my office phone as hotspot. Reported it to my ISP, and the issue was fixed around 1pm. I asked if there was any compensation for the disruption, and they knocked 50% off my next month’s bill. Hyperoptic l’ẹ́kàn sí. 👏

• 
  Rose 🌹 (@RoseOfSeraph) reported 9 minutes ago

  @DeathlyAcorn Had such bad experiences with Virgin and Sky. TalkTalk were okay but then they started jacking their price up. I went with Hyperoptic this year and it's been ******* brilliant

• 
  Keith Underhill (@keithunder) reported 14 minutes ago

  @hyperoptic, your business technical support is rubbish and an embarrassment to me. We were supposed to be down for 3 hours Thursday afternoon. 14 hours later, nothing. No one bothered to tell me when our connection will be restored. Apparently there is a simple fix.

• 
  🏳️‍🌈 Gavin Barrie 🏳️‍🌈 &✂️TQ+ (@jammach) reported 20 minutes ago

  @AussieBromo I pay £35 in Scotland for 1gig down / 1gig Up from Hyperoptic. Your costs and speeds are shocking.

• 
  DS♟️ (@Carefree_WDS) reported 23 minutes ago

  @cxdi55 @skytv @SkyHelpTeam I have this same problem. Thankfully, Hyperoptic installed in my postcode and have been using them for for free (first 12months contract deal) and will start paying for it when the Sky contract terminates. Cant wait to send that final call/email to tell them to **** off forever

• 
  Lord Vader (@nmrbutch) reported 24 minutes ago

  @Hyperoptic Whats going on with your service, its been down for the second day now??

• 
  Milo (@MrRoflWaffles) reported 26 minutes ago

  hyperoptic is actually the worst internet provider in the UK, I have had internet issues for TWO MONTHS and their email support is nonexistent, been ghosted for weeks at a time, keeps stopping me doing my job. so frustrating aaaaaaaaa 😩

• 
  BelLa (@BellaFelize) reported 29 minutes ago

  @EKOcasts @Hyperoptic If you think that’s bad try the Netherlands, we had a cable problem and it took them 3 months to fix it no compensation whatsoever…