Hyperoptic Outage Report in Dunstable, Central Bedfordshire, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (8%)

4. 

   E-mail (2%)

5. 

   TV (1%)

6. 

   Phone (1%)

Live Outage Map Near Dunstable, Central Bedfordshire, England

The most recent Hyperoptic outage reports came from the following cities: Milton Keynes.

City	Problem Type	Report Time
Milton Keynes	Internet	2 months ago
St Albans	Internet	3 months ago
Hemel Hempstead	Internet	10 months ago
Luton	Internet	one year ago
Milton Keynes	E-mail	one year ago
Milton Keynes	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Hugo Parreiras (@hugo_amp) reported 2 minutes ago

  @Hyperoptic Without Internet service from as late as 17:30 yesterday (time I arrived home). Tried the Live Chat, nothing. Tried creating a ticket, nothing. On the phone for more than 30 minutes, nothing! Is this the service a 4/5 year customer deserves from you?

• Alon Bull (@AlonBull) reported 6 minutes ago

  @HyperopticCS When is this outage going to be fixed?? It's been over 12 hours. Totally unacceptable and no feedback from Hyperoptic! There had better be compensation forthcoming.

• RG90 (@RamGam90) reported 6 minutes ago

  @HyperopticCS @jjwere1 @Hyperoptic “ If we’re unable to get you back online within 2 working days of the outage being reported to us, we’ll give you £8.06 bill credit for each following day you’re without service for any outages” What a joke! I need WiFi to earn my wage now, not in 48 hrs!

• Hugo Parreiras (@hugo_amp) reported 7 minutes ago

  @HyperopticCS @cruindggn @Hyperoptic Well I called! Left waiting for 30 minutes yesterday, 40 minutes today! Also raised a support case on the website. What I got? Nothing! No update and worse, no acknowledgement. So unfortunately, admin, you are out only PoC at the moment.

• harrison🌾 (@ancr_cotswold) reported 9 minutes ago

  @_baoge @iamsamitpatel @Hyperoptic where do we even report a loss is service or data? on their website? great! i cannot even access their website because my area has poor 4G 🙄

• Rajan Patel (@RajanPatel91) reported 11 minutes ago

  @HyperopticCS @beebeegom @Hyperoptic You just have an idea if the issue will be resolved by the morning?! Are people on site investigating or all not working? Having no ETA is unacceptable! Majority of us work from home on a Friday. This is a huge outage affecting everyone!

• jjwere (@jjwere1) reported 13 minutes ago

  @Hyperoptic I am definitely suing for compensation. No wifi in the NW9 area for 15 hours now. No communication or response from customer service. ****** network and leaving definitely.

• Francesca Cannatelli (@fcannatelli97) reported 24 minutes ago

  My wifi has not been working since Sunday and Hyperoptic has not done anything to fix this. I have been calling everyday and no measures have been taken. I need this fixed today. This is totally unacceptable @Hyperoptic @HyperopticCS #hyperoptic

• I am Saffron (@Saffronaham) reported 24 minutes ago

  @HyperopticCS @Hyperoptic The broadband internet service has been down for over 14 hours now. Is everything okay ? No acknowledgement, no update , no apologies !🤔 Are you guys still functioning as a company ?

• jjwere (@jjwere1) reported 24 minutes ago

  @HyperopticCS @Hyperoptic This is more than just that ofcom compensation within 48 hours. You have caused me a huge loss as I can’t attend meetings or do online transactions. You have not bothered to provide ETA for sorting out this issue and you have just posted a few mins ago about the issue. Disgrace