Hyperoptic Outage Report in Dunstable, England

Problems in the last 24 hours in Dunstable, England

Hyperoptic signals over the past 24 hours, with local activity from Dunstable, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BelLa (@BellaFelize) reported 6 seconds ago

  @EKOcasts @Hyperoptic you think that’s bad try the Netherlands, we had a cable problem and it took them 3 months to fix it no compensation whatsoever… Still incredibly annoying and they should do better as a company.

• 
  JO (@Iijo__9) reported 31 seconds ago

  @Hyperoptic My router has had a red Internet light for over 3 hours. I’ve power-cycled it several times, but the Broadband light is green and the Internet light stays red.. could you help please?

• 
  SonicTheHaggis (@SonicTheHaggis) reported 4 minutes ago

  @Hyperoptic day 4 of no internet… WTF???

• 
  EKO (@EKOcasts) reported 8 minutes ago

  Come home yesterday from a lovely holiday to find a @Hyperoptic Internet outage that's gonna last an estimated 3 (or more) total days, and no compensation for the outage till Monday cause the weekend isn't "business days" Crazy lack of consumer protection in the UK

• 
  Amit Kumar Jha (@iaktech) reported 10 minutes ago

  Hey @Hyperoptic do you understand people have better things to do than waiting on a call with you for an hour only to hear that you’re incompetent in fixing anything. You’ve the worst customer support I have ever experienced.

• 
  Ryan 🤠 (@Slimothy_James) reported 11 minutes ago

  Intermittent speeds as low as 0.35Kbps from @Hyperoptic for the last 3 weeks. Totally unusable service. Somehow the faster and more reliable of the two providers that actually cover my building so I can't switch, otherwise I would. Great job, guys.

• 
  Olutayo Ojaokomo (@olutayo79) reported 12 minutes ago

  @hyperoptic I would like to know why you think I will pay £136.79 for a service you never rendered. Granted, you cut my service 2 weeks into an unpaid contract and I do owe you for that month. But why will you charge me for subsequent months knowing you never rendered any service to me? @Hyperoptic

• 
  neil gorringe (@hopper70) reported 12 minutes ago

  @TomThornhill_2 @Hyperoptic Also down for me in London N5

• 
  Siddhant patni (@RafaSidwolf) reported 13 minutes ago

  @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

• 
  Tom Pickering (@TomPickering) reported 17 minutes ago

  @TheEternalJay @EKOcasts @Hyperoptic Glad but also not...that it's not just me experiencing **** with Virgin. I didn't have any alternatives near where I was at the time 🫠 pretty sure it got me out on a warning list as unreliable due to internet for a while