Is Hyperoptic having service issues in Dunstable, England?

Problems in the last 24 hours in Dunstable, England

Hyperoptic signals over the past 24 hours, with local activity from Dunstable, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Char_B (@beau_belle7) reported 3 minutes ago

  @Hyperoptic what the hell is going on? Internet has been down for 10 hours so far today. This is the second time in the space of a couple months. I hate that I renewed my contract with you for another 24 months only a few months ago. This is diabolical!

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 3 minutes ago

  @donedgley1 @mariucha77 @Hyperoptic 5 days with no service and no communication is just diabolical.

• 
  Don Edgley (@donedgley1) reported 4 minutes ago

  @lulu_veganx @mariucha77 @Hyperoptic Still broken late on Day 4. Seems hyperotic have 2 systems. The new system is fine and the old one has broken for everyone in a km radius. No meaningful updates being provided.

• 
  Tom Coady (@tomcoady) reported 5 minutes ago

  @Hyperoptic I find calling your support services time-consuming as they require unnecessary personal probing and 🪪 verification. Would it be possible to provide an email address instead?

• 
  Rob 🇺🇦 (@rsjhayes) reported 7 minutes ago

  @it_is_fareed and hyperoptic went down in my area after the first goal. shocking

• 
  farook zaman (@farookzaman) reported 9 minutes ago

  @Hyperoptic there is no Internet connectivity for more than 24hrs now! The response from the customer care is pointless! First person said few hours, second person said 20 minutes, third person said 7 minutes, forth person didn’t give any definite time, fifth person just hang up!

• 
  EKO (@EKOcasts) reported 12 minutes ago

  @heyimtwiggy @Hyperoptic Booked @TeamEndpoint studio for desk tomorrow cause there's "no expected resolution timeline" just a guess of 3 days 😭😭

• 
  Jean-Paul Percival (@joyjppercival) reported 12 minutes ago

  @Hyperoptic 16 hours no service, no updates no respond to chat and call. Most useless service provider ever.

• 
  Alex Nixon (@alexnixon_uk) reported 13 minutes ago

  Naively thought @Hyperoptic was a pretty cool but nope, you automatically roll onto a terrible value plan and are forced into a tedious back-and-forth chat with customer service to change. I'm sure it makes financial sense but man that's a scummy approach to making money

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 18 minutes ago

  @mariucha77 @Hyperoptic @donedgley1 We still have no service. It’s broken!!