Hyperoptic outages and service status in Dunstable, England

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cache crab (@cachecrab) reported 3 minutes ago

  my internets been down for what feels like hours @Hyperoptic why

• 
  Carl Barney Hirschson (@Barney246) reported 5 minutes ago

  If you are ever considering @Hyperoptic as your ISP, reconsider immediately. I signed up a month ago, my line drops 3-4 times a week and I have collectively spent 5-10 hours trying to connect and troubleshoot with their support team. Status today: no internet again.

• 
  Marcelo Hidalgo (@mhmnat1) reported 6 minutes ago

  @AgentTm13774 I can’t send you a dm. I don’t find your name. I received the router but don’t have internet and nobody came as offered to setup the connection! I had Hyperoptic but now it’s disconnected too. So I don’t have nothing!! Please help me fix this issue urgently!

• 
  James Nicholls (@jamesjnicholls) reported 7 minutes ago

  @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

• 
  Real Bonkers Tv (@tv_bonkers41301) reported 8 minutes ago

  @Hyperoptic taking appropriate action to address these service deficiencies.

• 
  pratap singh (@pratapsingh71) reported 9 minutes ago

  @Hyperoptic 30–45 mins on hold without connecting, emails ignored, tickets never closed. Customer service is non-existent. Yet auto-billing works flawlessly—even after disconnection. How do you justify running a business like this? Your business need some human in loop to survive

• 
  jess (@Jessicaah___) reported 10 minutes ago

  Hyperoptic is the WORST wifi ever

• 
  Den Perry (@RedArmy99) reported 15 minutes ago

  @MrNickKnowles @SkyUK @skytv If you are a residential customer with access to AltNets like YouFibre or Hyperoptic, you’d be an idiot to consider Starlink.

• 
  James Nicholls (@jamesjnicholls) reported 16 minutes ago

  @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

• 
  RoseyD77 (@RoseyD77) reported 16 minutes ago

  @Hyperoptic Amazing. Got hyperoptic less than a week ago... it's been down all day. No updates. Now have to pay to work outside of my home tomorrow, take time off work and still nothing from you. Not a great start. Might be the end of a very short relationship.