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Hyperoptic

Hyperoptic Outage Report in Dunstable, Central Bedfordshire, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Dunstable, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dunstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • maplemoonchild
    Jade (@maplemoonchild) reported

    In another flat installing hyperoptic when we've been cancelled on and ignored and told to wait another week+. This is not good enough at all. The customer service is absolutely dreadful and we just want our flipping internet! Sort this out!

  • Shan41617142
    Shan (@Shan41617142) reported

    @samgroots @Hyperoptic Me too. There was an option for call back but if course no one does. Internet has been down for days!!!

  • TSalfordian
    The Salfordian 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@TSalfordian) reported

    @Hyperoptic ABSOLUTLY DISCUSTING SERVICE, FAST TO ANSWER THE PHONE BUT THEN THEY PUT YOU THROUGH TO ANOTHER DEPARTMENT WHERE YOU CAN BE WAITING HOURS, THEY JUST DON'T GIVE A 🤬

  • Shan41617142
    Shan (@Shan41617142) reported

    @iamHilmiSamat @virginmedia @Hyperoptic Consider yourself lucky. If you’d signed up with #hyperoptic you would have internet go down for days with zero update.

  • Shan41617142
    Shan (@Shan41617142) reported

    @cbrown1230 @Hyperoptic Consider yourself lucky. The service doesn’t work. Internet down. Now 3rd day with no explanation.

  • FreakyFwoof
    Andre Louis (@FreakyFwoof) reported

    @cal_stoneman @northernMPR @dj__k The minute I can get off of VDSL 80/20 I will do so. Waiting for Hyperoptic here or something else, don't care. I just want post-100 mbit. This sucks.

  • cbrown1230
    Christine (@cbrown1230) reported

    @Hyperoptic any chance if any service today? Any? It’s only been five days after all. What an awful company

  • cbrown1230
    Christine (@cbrown1230) reported

    @HyperopticCS @Hyperoptic I did that earlier but with no resolution

  • samgroots
    Sam Roots (@samgroots) reported

    Ugh been waiting to speak to someone on the phone @Hyperoptic for over 30min. Your call centre system is terrible! Tell me how long the wait is, or how many ppl there are in front of me in the queue - and get some better hold music!!

  • cbrown1230
    Christine (@cbrown1230) reported

    @Hyperoptic it’s time to stop parroting ‘send us a Dm’. I have - many . Still no satisfactory service from you. This is a company everyone should avoid