Hyperoptic Outage Report in Derby, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Derby, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Derby, England
The most recent Hyperoptic outage reports came from the following cities: Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Derby |
Wi-fi | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Derby |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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DJ Living the slow life Bruce 🏴
(@DeejBruce) reported
Honestly, The quicker my contract is up with @virginmedia the better, Tired of having issues and I want to switch to @Hyperoptic The sooner the better.
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VƎↃNΛ🥷🏽
(@ruggeee) reported
The whole of Virgin Media is down. @Hyperoptic can you hurry up and install your fibre on my road so I can give you my money instead.
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Michael
(@lfc_mm79) reported
@Hyperoptic any reason my download speed would drop to 40mb? I'm on 150mb plan. The faster one you advertise. I'm getting streaming issues because multiple devices connect. This is why we chose you.
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M Smith
(@SomeURL) reported
@HyperopticCS I have moved out of my flat and can't get Hyperoptic at my new place 😭How do I cancel my service?
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Christine
(@cbrown1230) reported
If there is a less reliable and helpful company than @Hyperoptic I'd love to know who it is. Absolutely zero customer service
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Previously on Waiting on hold for Customer Support
(@lukeyook) reported
@GeorgeMonbiot @VodafoneUK …we got connected to hyperoptic at a faster speed, for less, had a service person come out and fix an issue we didn’t even know we had at no cost. I told them very indignantly I refused to pay the breach of contract fee. They haven’t followed it up, and we haven’t been…
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Neil Young
(@NeilYou72344356) reported
@Hyperoptic worst company ever! DO NOT CHOOSE @Hyperoptic kept stringing me along for 8 months before sending me an email saying “sorry you decided to cancel” do not believe a word they say. Save yourself time and money and find a different provider.
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Pablo Tato
(@pablotato) reported
@Hyperoptic @HyperopticCS outrageous service: two weeks since our internet is down and today you told us that sending someone to “look into it” on the 1st August is the best you can do??? Not a word of compensation either… Searching for new provider straight away
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@Hyperoptic signal seems unstable tonight? Just reset the router so hopefully that’ll be okay.
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حلمي كريم
(@iamHilmiSamat) reported
Me myself need to do that, pressured all of the parties involved, managed to push @Hyperoptic to reissue the wayleave and pushed my property management team to sign in, finally on the 8th of July @Hyperoptic received the signed wayleave. But still nothing physical had actually