Hyperoptic

Hyperoptic Outage Report in Derby, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Derby, England 02/06/2026 13:05

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Derby, England

The most recent Hyperoptic outage reports came from the following cities: Ilkeston.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomDerby Wi-fi
United KingdomNottingham Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • picarotti94 Vincenzo Fichera (@picarotti94) reported

    @HyperopticCS @Hyperoptic Technician been trying to fix the issue since 11:30 YESTERDAY and it's been more than 24h and still no internet in SE22. Spoke 4 times with customer service and all they're good for is hanging up the phone when they don't know what to say. SORT IT OUT!

  • guapmamiii 💸 (@guapmamiii) reported

    @Mikey283E @Hyperoptic Omfg what ******** 😭

  • faintmatthew matthew newell (@faintmatthew) reported

    @Hyperoptic any internet service outages in se22? Wifi connected, service connected, but no internet

  • _Jhinxx Merry Jhinxxmas (@_Jhinxx) reported

    @dyarikku @virginmedia Honestly Virgin is so bad. I'm on it too. Is hyperoptic available in your area? It's much better AND cheaper

  • JamesFS15 James FS (@JamesFS15) reported

    @Hyperoptic approaching 18 hours since last evening when Hyperoptic service went DOWN, and thus is been very quiet with NO internet and NO sign of them fixing this! Just saying sorry, sorry, sorry which costs then nothing!

  • henrytojones Henry Tobias Jones (@henrytojones) reported

    .@Hyperoptic broadband down and lying about repairs to their service. Been on hold for hours and then the staff just hang up on you when they get bored. No internet for Xmas.

  • JamesJBarber James Barber (@JamesJBarber) reported

    Day 2. Power outage still not fixed @Hyperoptic. Can’t work from home anymore, can’t watch my favourite TV shows on my Apple TV. Seriously thinking of cancelling my subscription. Customer service has been so poor! Think twice before you sign up to #hyperoptic #outage #wifi

  • BdMonopoly BDMonopoly (@BdMonopoly) reported

    @Hyperoptic what is going on? My internet has been down for days.. what a way to ruin the holidays 👎🏽

  • eyousri Eslam Yousri (@eyousri) reported

    @Hyperoptic @HyperopticCS @HyperopticBuild there is outage in our area for five days and the company just did could not fix the issue till now!!!! What a nightmare !!!! East Dulwich SE22

  • miss_megen_e Megen-Ellen (@miss_megen_e) reported

    @Hyperoptic Our internet has been down for almost every minute of Christmas day! What is going on??