Hyperoptic Outage Report in Derby, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Derby, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Goodchild
(@amygoodchild) reported
My internet has been down for about 24 hours and @Hyperoptic says it's a damaged cable but they can't send anyone to look at it until the 14th December! 😭
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Amy Teece
(@AmyTeece) reported
@Hyperoptic I’ve been on your customer service helpline for fifteen minutes and on your live chat function but with no response. Please could you help? Our internet is down!
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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❄️ Chill Lowther ❄️
(@willlowther) reported
@TheSakeDiary It's entirely down to who is in your area. You need FTTP to get gig unless you're willing to pay 1000+ a month. Can you get hyperoptic or another community fibre where you live? (No Idea where you're based)
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DAMZ
(@xavierdamase) reported
@Hyperoptic is a joke. Asked for my building to be connected to their cable, got turned down and sent to their competitors. Thanks guys...
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Lee B
(@mr_w_snapper) reported
@Hyperoptic your engineers have been round drilling holes in my building and now I have a water leak in the wall where the holes have been drilled. Please help.
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Bartosz Jarkowski
(@BJarkowski) reported
@PhillParkinson @Hyperoptic @HyperopticCS Love it! Have you run the test over WiFi? I was tempted to go ultra fast but wondering if it makes sense if all my devices use wifi (and I don’t have the problem with many concurrent users)
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sonam
(@sonamtsu) reported
@Hyperoptic Hi please fix your website for access on ipads. As the pop up privacy policy has not been optimised for ipads so cannot access the website due to the pop-up taking on the entire screen.
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Credne's Cod Peace
(@CrednesCodPeace) reported
@RATR2016 @Hyperoptic Be careful when ditching plusnet, they deleted my email access & all my emails as soon as I left caused me a lot of problems.
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RageAgainstTheRight
(@RATR2016) reported
I’ve never had internet issues before plusnet took over but I’m not allowed to leave, even though I lose internet connection dozens of times a day, @Hyperoptic I have to wait a couple of months till I’m out of contract but can I officially put the transfer request in now?