Hyperoptic Outage Report in Derby, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Derby, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Derby, England
The most recent Hyperoptic outage reports came from the following cities: Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Burton upon Trent |
Internet | |
| Ilkeston |
Internet | |
| Derby |
Wi-fi | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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John Potticary
(@jpotticary) reported
@Hyperoptic dropouts and slow speeds all day and evening. I’ve read your updates relating to issues so glad it’s not just me but how long for the fix? Best guess even…
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Marco Silva
(@igama) reported
@d3x7r0 Oh i have Hyperoptic , proper fiber, no issues with slow speeds. This Vodafone offering is just sad.
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ChrisPetts
(@Chris2Petts) reported
@Hyperoptic Just been told by I have a fault in a cable and you can fix it in 7 days. Doesn’t sound reliable and hyperfast to me. Meanwhile we can’t do our job for the next week but am expected to pay you £50 a month!
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Kamal
(@noblesalley) reported
@Hyperoptic 8 days and counting with no internet. 2 network outages in ten weeks. No updates on resolution. What a welcome for a new customer! Unresolved & Unreliable. Can anyone help? Maybe Virgin... #NotsoHyperOptic
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Abdul Hai
(@AbdulHai23) reported
@arscott69 @MartinSLewis @itvMLshow Hi as I have said you should be careful and check the terms as you may get free broadband or you may pay. I suspect in the future this will be a viable option. Hyperoptic don't use BT Openreach as they have their own network.
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darddd darom
(@toobs_) reported
Do you know how stupid it is that a whole server is down in London and @Hyperoptic @HyperopticCS cannot let their customers know as they “can’t be sure if it’s affected every customer or some”?!?! How about you send out some kind of info out just so everyone is aware?!?!
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Elliott Hall
(@Elliotth30) reported
@Hyperoptic yet again another outage at SE15 6 ... UK's most unreliable network.
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Satty Lola
(@Satty7) reported
@HyperopticCS Wake up and reset the Hyperoptic router because it does not work…everyday!! @Trustpilot shocking service from @Hyperoptic
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Will Jones
(@ExiledPHNX) reported
@Hyperoptic internet not working at Cook Street Glasgow. Been having issues for about 5 days but now it won’t even work.
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HyperopticCS
(@HyperopticCS) reported
@appariciojunior Thanks a lot for the feedback. Unfortunately we do not such a system in place, but you can check your service status through the Hyperoptic account. If you haven't already please reach us via DM, to take a look into other issues you've been having.