Hyperoptic

Hyperoptic Outage Report in Derby, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Derby, England 03/25/2026 23:25

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Derby, England

The most recent Hyperoptic outage reports came from the following cities: Burton upon Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomBurton upon Trent Internet
United KingdomIlkeston Internet
United KingdomDerby Wi-fi
United KingdomNottingham Internet
United KingdomDerby Internet
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Sandra_xoxx 🫧Sandra🫧 (@Sandra_xoxx) reported

    @Hyperoptic @ChooseUK So called “overall winner”…for what? Ur recent post should be replaced w info abt when the internet will get back in service in NW9! I’ve been trying to reach u over the phone for 2 days now - no luck, no info… no internet!

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @shreekpkun @Hyperoptic Hi, we were swarmed with messages and posts and couldn't reach out earlier, but we're happy to say that the outage is resolved!

  • ConnorK44576574 Con (@ConnorK44576574) reported

    @Hyperoptic for an isp your website is awful and optimised awfully for mobile

  • bob_builder88 Russel WestBrick (@bob_builder88) reported

    @HyperopticCS @EuropeanNick Nick @Hyperoptic are terrible internet providers with regular outages. Avoid if you can

  • ambaracharya123 Ambar Acharya (@ambaracharya123) reported

    @Hyperoptic Team, I am a user and whenever there is an outage in my area (G312HB), you guys take ages to fix it. Last time when it went on Friday Morning, it got fixed on Monday Morning. Who the hell would take 3 days to fix an issue ??? Classic example of your POOR SERVICES !!!

  • NdrJnr NDRJNR 🇬🇧🇯🇲🇮🇳 (@NdrJnr) reported

    @thekuntz69 @HyperopticCS @Hyperoptic The service we as Beaufort park residents are experiencing is down right shocking. An update pertaining to the issue needs to be reported sooner rather than later!

  • reaghanreilly Reaghan Reilly (@reaghanreilly) reported

    @Hyperoptic very keen to complete my order but your website won’t let me! Spent hours in a phone Q and no reply! Help, please!

  • Josshuuwaa Josh (@Josshuuwaa) reported

    @iamfrankie @Hyperoptic @HyperopticCS I think they're actually down at the pub to be honest and have been there the whole time

  • 0x564A Vikash Jha (@0x564A) reported

    @Hyperoptic it takes around 30 minutes to speak to your customer service. You need to think about this

  • thekuntz69 aeris daddy (@thekuntz69) reported from Barnet, England

    So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.