Hyperoptic

Hyperoptic Outage Report in Derby, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Derby, England 02/11/2026 00:35

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Derby, England

The most recent Hyperoptic outage reports came from the following cities: Ilkeston.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomDerby Wi-fi
United KingdomNottingham Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • benootral Shahaj (@benootral) reported

    @Hyperoptic @PixarsLightyear I had no WiFi for 2 days and your responses are very slow!

  • YummyBrighton Peter Smith (@YummyBrighton) reported

    @complaint_ms @HyperopticCS I've had Hyperoptic for more than 5 years. No outage at all in the last 3 years but several planned outages in the first 6 months as the network grew. For reliability and speed I wouldn't change.

  • benootral Shahaj (@benootral) reported

    @HyperopticCS Hyperoptic also has fake reviews like this one just to manipulate people into signing up with them. But once you're signed up they will treat you very poorly because all they care about is money

  • benootral Shahaj (@benootral) reported

    @Bdonna191 @Hyperoptic @PixarsLightyear Hyperoptic has the rudest customer service team

  • antideprived jozef (@antideprived) reported

    hyperoptic wifi r u going down u disconnected me from my siege game smh

  • GaryPau72646490 Gary Paul 🇺🇦 (@GaryPau72646490) reported

    Our @Hyperoptic went off at the weekend, engineer arrived today and service was on from 11am-1730, off again, told no appointments until 19th.

  • benootral Shahaj (@benootral) reported

    @Hyperoptic @WhichUK Please don't switch worst service ever been over two weeks and still haven't resolved my issue

  • gabrielladezair gabriella dezair (@gabrielladezair) reported

    Internet has been off since Sunday, being told LIES by @Hyperoptic @HyperopticCS I switched to hyperoptic from sky not long ago. Customer service is terrible. Why is there still no Internet ??!

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @Bhavna_ @Hyperoptic We are terribly sorry for the inconvenience caused! We so wish for you to join our network, and we are hoping to have this resolved to both of our satisfaction asap! Expect updates on the ticket you have raised with us!

  • jkriggins Jennifer Riggins💙💛 (@jkriggins) reported

    @Hyperoptic @HyperopticCS A long long time ago you set up the cable to our building and then never returned to add the power supply box. Now that I’m finally free of sky in another month I would very much like to sign up with y’all but I don’t know what is holding you up