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Hyperoptic

Hyperoptic outages and service status in Derby, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Derby, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • AggressiveCool
    Chris Murphy (@AggressiveCool) reported

    @Hyperoptic Leading the way for fast Wi-Fi in blocks of flats. Very hard where I live, but very helpful, very good customer service never had no problems. When I was with ee, I had nothing but problems. Thank you so much.

  • DazLFC79
    Darán 🏆LFCCHAMP20NS🏆 (@DazLFC79) reported

    @JoshCF_ @Hyperoptic are even worse with their service. 8 years loyalty and they want me to pay 3 times as much as a new customer for the exact same service. Where is the business sense in disrespecting loyalty for short termism ? Also needs assessing by @CMAgovUK for unfair treatment

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    @AlexTarrant4 @Hyperoptic We are on Day 8 without service in SE16.

  • Hesketh_GD
    Graham Hesketh (@Hesketh_GD) reported

    @Hyperoptic Your tech support is non-existent. No tech support on chat. No email. Only phone. Don't even have hold music! Just repeat same sentence saying "We are currently experiencing a higher than usual call volume" on every call. No choice but to hang up. Service very intermittent.

  • garethashmoreSB
    Gareth (@garethashmoreSB) reported

    Huge network down Hyperoptic states a national network issues

  • Softs0ff
    Skeen (@Softs0ff) reported

    @Hyperoptic no service in NW6 since Wednesday 15th, and no updates from yourselves. The ombudsman WILL be involved! Live chat doesn’t work - no sms updates, missed call outs, it’s BAD!

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (position number 12 in queue though)

  • andygarrick1269
    andygarrick1269 (@andygarrick1269) reported

    @Hyperoptic LS16 constantly dropping off all evening, didn't have a problem for 3 years and its been a nightmare for.the last week! Please sort it out.

  • katherinelovell
    Katherine Lovell (@katherinelovell) reported

    @Hyperoptic why is my WiFi not working 2 days in a row?!

  • olutayo79
    Olutayo Ojaokomo (@olutayo79) reported

    @hyperoptic I would like to know why you think I will pay £136.79 for a service you never rendered. Granted, you cut my service 2 weeks into an unpaid contract and I do owe you for that month. But why will you charge me for subsequent months knowing you never rendered any service to me? @Hyperoptic