Hyperoptic

Hyperoptic Outage Report in Derby, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Derby, England 01/16/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Derby, England

The most recent Hyperoptic outage reports came from the following cities: Ilkeston.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomDerby Wi-fi
United KingdomNottingham Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • aliolci ali olcay şahin (@aliolci) reported

    @THHomes please help @Hyperoptic and @CommunityFibre to install fiber equipments as soon as possible. we are suffering from slow internet in blue anchor yard for a long time :(

  • SteveHeskey18 Steve (@SteveHeskey18) reported

    @Hyperoptic @HyperopticCS thinking it is okay to not fix an issue caused by your faulty cables for 9 days when wifi is pretty much essential is embarrassing

  • IciNandou Gaetan (@IciNandou) reported

    @Hyperoptic @HyperopticCS Spoke to support about an issue with my #Hyperoptic router. Technical issue with the firewall. Nobody was trained to help.

  • Sinbad2000 Steven H (@Sinbad2000) reported

    @Hyperoptic @HyperopticCS what a let down. Told my fibre would be ready and waiting when I moved in. I move in, it's dead. First available technician appointment on 15th. #brandfail. I will have to go with another provider.

  • IciNandou Gaetan (@IciNandou) reported

    @HyperopticCS @Hyperoptic Spoke to Support about a problem with my router. Technical issue with the firewall and nobody is able to help because not trained for this

  • QinChinWang ChinWang (@QinChinWang) reported

    @Hyperoptic Got your service before moving in, still living in dark ages 2 weeks after move-in day.

  • EdinPTLect Chee-Wee Tan (@EdinPTLect) reported from Edinburgh, Scotland

    @HyperopticCS My Edinburgh hyperoptic connection seems to be down. Is there an outage?

  • joshpines Joshua Pines (@joshpines) reported

    @mikereedwt The experience has been bad nonstop. Both tech and customer service. I had no alternative the first five years. Hyperoptic was a significant improvement. Moving to a new home with supposedly good sky service led me to believe we past the worst. But so far it’s been just as bad.

  • QinChinWang ChinWang (@QinChinWang) reported

    @Hyperoptic @HyperopticCS Your lack of support and low efficiency is giving me a mental breakdown. I need to wait for a week to get an engineer after already waited for 2 weeks. And Sorry is all you got. Shocking.

  • benrider benrider (@benrider) reported

    @HyperopticCS I believe previous resident used an internal fibre converter. There's no Hyperoptic socket. Please help! Yesterday's customer service was poor.