Hyperoptic

Hyperoptic Outage Report in Derby, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Derby, England 03/05/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Bo_oris1 Boris (@Bo_oris1) reported

    @Hyperoptic Upload speed. Download speed. Customer service. #10YearsOfHyperoptic

  • daschles David Schlesinger (@daschles) reported

    @Hyperoptic do you have an eta for restoring service? You seem to have a widespread outage

  • chommychew Les. (@chommychew) reported

    @Hyperoptic #10 years of hyperoptic. Hyperoptic fit my exact needs ,with first class service .

  • tomgarbutt Me and myself (@tomgarbutt) reported

    @Hyperoptic Clearly nothing comes close when most of the UK is stuck in the past trying to cram more bit down copper lines. FTTP is the minimum that should be expected across the UK today and Hyperoptic deliver that. One of the reasons I bought my flat! #10YearsOfHyperoptic

  • DoomEarl lolDRG (@DoomEarl) reported

    @Hyperoptic I moved to a flat with Hyperoptic available recently and was glad it was available, extremely high speed up and down, install was quick and flexible on socket location, great customer service #10YearsOfHyperoptic

  • Vitalijus0307 Vitalijus (@Vitalijus0307) reported

    @Hyperoptic Great customer service and reliable product! #10YearsOfHyperoptic

  • Bo_oris1 Boris (@Bo_oris1) reported

    @Hyperoptic Upload speed. Download speed. Customer service. #10YearsOfHyperoptic

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • ScotFree2020 Indygran (@ScotFree2020) reported

    @Hyperoptic The best internet service I've ever had. Customer service is second to none, cost is very competitive. No landline required. Have passed on details of benefits of @hyperoptic to friends. No issues at all.

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst