Hyperoptic Outage Report in Derby, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Derby, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Derby, England
The most recent Hyperoptic outage reports came from the following cities: Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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miles103
(@miles103) reported
@Hyperoptic @HyperopticCS Hi, could I please have a response to my support ticket that I opened on Friday afternoon? 1810543. Many thanks
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Latisha
(@xxTishax) reported
@Hyperoptic good morning, I have had hyperoptic for just over a week, it’s terrible, I’ve called twice within this time. I wish to cancel my contract please. I can’t deal with internet dropping and turning off by self for 12 hours. Especially not in 2021 and working from home.
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Dheeraj Reddy
(@dheerajcr) reported
@HyperopticCS I did send a DM. And the follow up info. Another day has passed and no contact from Hyperoptic. My internet isn’t working as expected - why is it so hard to get some help from customer service?
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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Shivanshi Rathaur
(@shivanshi94) reported
The same thing happened when we tried to set up a connection with hyperoptic and now it's the same. Your service is more pathetic than the ones you can get in some remote village in India or Mongolia. I am sick of this and on top that some of your agents are extremely rude.
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Ed Reza Schwitzer
(@SchwitzerEd) reported
@Hyperoptic thanks so much for sending me leaflets for months, finally convincing me to leave my existing provider, and then having an engineer come over to tell me due to fire stop regs he cant install. Never ever again. Now no wifi! Happy Friday all
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Jordan Joe Cooper
(@jordanjoecooper) reported
@anothercohen @BrixlyTeam & @Hyperoptic Hands down. Whenever I had an issue with either I had a quick, to the point response and that trend continues until the issue was resolved.
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AJ
(@AT1074) reported
@Hyperoptic the internet is down in Poplar / London; is this a known issue?
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Bhavik Sanghvi
(@b2sanghvi) reported
@Hyperoptic is your customer care down? Waiting for ages! I got a cancellation of plan email when I did not request for it!
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Good, Now Burn That Damn Tree
(@danschm_) reported
@AT1074 @Hyperoptic Are you in Elektron/Switch House? I’m having the same issue.