Hyperoptic Outage Report in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Live Outage Map Near Derby, England

The most recent Hyperoptic outage reports came from the following cities: Burton upon Trent.

City	Problem Type	Report Time
Burton upon Trent	Internet	27 days ago
Ilkeston	Internet	3 months ago
Derby	Wi-fi	11 months ago
Derby	Internet	1 year ago
Derby	Internet	1 year ago
Derby	Internet	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danielle (@F1Danii) reported 3 minutes ago

  Look forward to the day my Twitter won’t solely be dedicated to trying to get hyperoptic to fix my wifi. @Hyperoptic @HyperopticCS Not sure that day is going to come anytime soon. I should have stuck with @TalkTalk at least they could maintain a quality service.

• 
  LG (@ingotism69) reported 7 minutes ago

  8. #Hyperoptic A lot of customers are complaining about this site (as advised by Customer Services)

• 
  James Spencer (@jspencer_1) reported 8 minutes ago

  @TRealSlimJadey @Hyperoptic @Hyperoptic when you actually gonna help?

• 
  wab.eth ❁ (@wabdoteth) reported 8 minutes ago

  @dolessdoteth @Jarritos I don't think that would transfer £30 to Hyperoptic but you never know

• 
  Robert Meadowcroft (@MeadowcroftRob) reported 9 minutes ago

  @Hyperoptic ... it's more than an hour since I sent as requested via DM, post code and address. Still no formal reply. No indication when service will be restored. No WiFi since Thursday night, 11/8 @ValMRotherhithe

• 
  georgiana (@georgia36425015) reported 10 minutes ago

  internet outage for 4 days ( since Saturday 13/08) at Basque Court, SE16. No ETA yet. 100 people with no internet in this day and age. As we work from home it is having an impact on our livelihoods. I have also not seen the Hyperoptic van on site at all #hyperoptic #hyperopticCS

• 
  kerb (@dkerb) reported 15 minutes ago

  @alittleredpanda @Hyperoptic Same here. Internet down in BS1. Any update please @HyperopticCS ?

• 
  Anna (@AnnaDellow) reported 16 minutes ago

  Hi @Hyperoptic, my household received the first installation on August 1st and still have no WiFi Your engineering team told us that there is a problem with the wiring but no word on when it will be fixed We work from home and need WiFi immediately. When will this be fixed?

• 
  LG (@ingotism69) reported 20 minutes ago

  4. #Hyperoptic Rat infestation somewhere else that had been fumigated 1 day after initial outage and that site would re reentered today - didn’t happen

• 
  Vikesh patel (@VikeshKPatel) reported 25 minutes ago

  @HyperopticCS no internet since Wednesday and no indication of it being resolved. Hyperoptic cannot resolve the issue and will only compensate from day three onwards. How does that work? How about chalking off the contract entirely and allowing me to move to a reliable provider.