Hyperoptic Outage Report in Derby, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Derby, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Derby, England
The most recent Hyperoptic outage reports came from the following cities: Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Burton upon Trent |
Internet | |
| Ilkeston |
Internet | |
| Derby |
Wi-fi | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Vivek
(@vsriv1) reported
@HyperopticCS @HyperopticCS @Hyperoptic No DM needed. Let's discuss in public space, otherwise another "false promise" will be made. Account number: 000000633854 Complaint Nos List: 2172002, 2172374, 2123236, 2175789
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Vivek
(@vsriv1) reported
@HyperopticCS @HyperopticCS @Hyperoptic No DM needed. Lets discuss in public space, otherwise another "false promise" will be made. Account number: 000000633854 Complaint Nos List: 2172002, 2172374, 2123236, 2175789
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Nicolas Chinardet
(@zefrog) reported
Not sure what happened to customer service at @Hyperoptic but it's not improving. They used to be super fast at responding. I've been variously on hold for 30min.
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Evan Edinger
(@EvanEdinger) reported
I spent 8 hours today having to completely restructure my home network and all my smart home automations because @Hyperoptic’s servers went haywire with iOS updates 🤪
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Luca.it.uk
(@lucaituk) reported
@Hyperoptic what is going on in tw3? Two outage in less than a week
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Jakub Czapran
(@frsvalo) reported
I hope @ozzyxaxa without problems today, @Hyperoptic 👀
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Liam
(@papafuzzz) reported
@HyperopticCS @Hyperoptic Hopefully it’s quicker than when one of your engineers unplugged my connection and it took a month to get someone to admit that might be the issue and send an engineer.
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Vivek
(@vsriv1) reported
@Hyperoptic @Hyperoptic Can you please help me. My broadband connection is not working since last 30 days. Many complaints but no resolution. Customer support is hopeless. Please help.
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Benjamin Aboagye 🇬🇭🇬🇧
(@LoverOfTechBA) reported
@itssunpi @virginmedia Check if you can get @Hyperoptic in your property. Should give you a better service. Sadly I've heard Virgin Media traffic manage like crazy
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Abdul Kashim
(@A_Kashim) reported
@Hyperoptic I feel distressed and aggrieved, I have been mislead on the availability twice. First in June 2021 and now again in April 2022, AFTER being told and confirmed service was available this time. I am broken by this experience, I was very keen on getting full fibre.