Hyperoptic Outage Report in Derby, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Problems in the last 24 hours in Derby, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (9%)

4. 

   E-mail (2%)

5. 

   TV (1%)

6. 

   Phone (1%)

Live Outage Map Near Derby, England

The most recent Hyperoptic outage reports came from the following cities: Burton upon Trent.

City	Problem Type	Report Time
Burton upon Trent	Internet	25 days ago
Ilkeston	Internet	3 months ago
Derby	Wi-fi	10 months ago
Nottingham	Internet	11 months ago
Derby	Internet	one year ago
Derby	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Rick Sanchez (@RickSanchezDJ) reported a minute ago

  @theashrb Hyperoptic is actually a good network (used to work for them). Starlink makes sense if you live in the sticks

• Janaka Abeywardhana (@janaka_a) reported 3 minutes ago

  @status_is_down yes, @Hyperoptic was complete down around 3pm. current status: it's still flapping.

• Tony Costanza (@BarryDavid69562) reported 4 minutes ago

  @Hyperoptic no information from your support team and no internet for +7 hours in WC1X? You prompt people to contact customer support but all they say is “hopefully it will work soon”. Can we do better?

• Janaka Abeywardhana (@janaka_a) reported 4 minutes ago

  @Hyperoptic we have an outage in E14 in our building. multiple residents including myself.

• ZoTacStreams (@TheRealZotac) reported 7 minutes ago

  @theashrb I have toob for £25 for the last 4 odd years lmao its 900up and 900down but i get 1,000 up and down normally lmao, starlink and hyperoptic are total rip offs

• Rafael Lino (@maidaomd) reported 7 minutes ago

  @theashrb But hyperoptic is utterly unreliable, I live just about a mile away from their headquarters in Hammersmith, and have monthly outage that can last up to 5 days.

• Zoltan Csorba (@Csorba1Csorba) reported 8 minutes ago

  @Hyperoptic Ongoing outage since 11:30 yesterday at E3 4RW. Still no service or updates after almost 24 hours. Please investigate and provide an ETA.

• Dan Scott (@DanJPScott) reported 14 minutes ago

  @Hyperoptic our internet is down and we can’t get your support chat to work, can you help

• Zakaria Mahmud (@zmahmud17) reported 17 minutes ago

  @Hyperoptic some part of E14 area broadband not working more than an hour now. What's going on??

• Mark Hills (@markhills205) reported 20 minutes ago

  @Hyperoptic Extremely poor installation & repair service. Cable left unsecured → chewed through. Engineer “fixed” with tape, then a junction box that fell off the wall. Business disrupted, extra costs for mobile data. Why should I stay? Compensation? #HyperopticFail