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Hyperoptic

Hyperoptic Outage Report in Derby, England

Service-wide status: Hyperoptic

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Derby, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.

Share of direct reports from this area over the past 30 days.

  • 100% Total Blackout (100%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Derby, England

Hyperoptic signals over the past 24 hours, with local activity from Derby, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Derby, England

The most recent Hyperoptic outage reports came from the following cities: Ilkeston.

CityProblem TypeReport Time
Ilkeston Total Blackout 21 days ago
Burton upon Trent Internet 7 months ago
Ilkeston Internet 9 months ago
Derby Wi-fi 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • MrRoflWaffles
    Milo (@MrRoflWaffles) reported

    hyperoptic is actually the worst internet provider in the UK, I have had internet issues for TWO MONTHS and their email support is nonexistent, been ghosted for weeks at a time, keeps stopping me doing my job. so frustrating aaaaaaaaa 😩

  • Liverpool1207
    Liverpool1207 (@Liverpool1207) reported

    @Hyperoptic When are you going to resolve your Internet connection issues in Liverpool city centre?

  • Slimothy_James
    Ryan 🤠 (@Slimothy_James) reported

    Intermittent speeds as low as 0.35Kbps from @Hyperoptic for the last 3 weeks. Totally unusable service. Somehow the faster and more reliable of the two providers that actually cover my building so I can't switch, otherwise I would. Great job, guys.

  • Mabs79
    Mabs Ahmed (@Mabs79) reported

    @hyperoptic. Has anyone managed to get service back yet. Mine has been down in SE London since yesterday morning and still down

  • mariucha77
    M. (@mariucha77) reported

    @lulu_veganx @donedgley1 @Hyperoptic Not ours. Only a few more days and we are changing providers. Worst experience possible. 3 weeks with no internet 😡

  • OlaminiranA
    Niman (@OlaminiranA) reported

    @Hyperoptic Deeply disappointed by the way Hyperoptics handled my account today. I was given misleading information by a member of staff, which left me feeling deceived. Customers deserve honesty, transparency, and better service than this.

  • electrodrummer
    David. Eff the WEF. ❤️CO₂. #GLO. (@electrodrummer) reported

    @Hyperoptic Bad news. Waited in chat queue for 1.5 hours with zero response. Gave up.

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    @mariucha77 @Hyperoptic @donedgley1 No service for me!

  • leostera
    Leo 🏴‍☠️ (@leostera) reported

    @evadne oh hyperoptic is a service provider! for a second there i was like woah there's something _above_ fiber optic already jesus. all the stops i'm checking on rightmove say "ultrafast ~1500mbps" which frankly is more than i need (assuming its not shared with the whole building)

  • Rico234_mp3
    R234 (@Rico234_mp3) reported

    @Hyperoptic wtf is up with your ****** services ffs 😔🤕

Recent Hyperoptic reports in Derby, England

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Ilkeston: Total Blackout
  • Burton upon Trent: Internet
  • Ilkeston: Internet
  • Derby: Wi-fi

Hyperoptic detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (9 minutes)
  • Detected:
    Detection ended: (137 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (35 minutes)
  • Detected:
    Detection ended: (76 minutes)
  • Detected:
    Detection ended: (17 minutes)