Hyperoptic

Hyperoptic Outage Report in Derby, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Derby, England 03/18/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Derby, England

The most recent Hyperoptic outage reports came from the following cities: Burton upon Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomBurton upon Trent Internet
United KingdomIlkeston Internet
United KingdomDerby Wi-fi
United KingdomNottingham Internet
United KingdomDerby Internet
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • shannonagain58 Shannon 💙 (@shannonagain58) reported

    @Hyperoptic You've contacted us about a dozen times in the last two weeks about our broadband service. We've told you we're not interested but we keep getting calls. How can we get off your list for good?

  • ladyjaney75 Jane Hawkes (@ladyjaney75) reported

    @jsjallen @HyperopticCS @Hyperoptic Hope they have offered appropriate recompense Joe for the reduced (crap) service.

  • Londoner0687 Schola (@Londoner0687) reported

    @Hyperoptic my internet speed today is 2, 5mgb!!! Whats going on?? Been trying to connect to technical support for 45mins with no luck...

  • Meiyazzz Meiya (@Meiyazzz) reported

    @HyperopticCS @zzlzxzzlzx @Hyperoptic Shouldn’t you compensate for the customer? “Sorry” does not resolve any problems sadly.

  • P900EEP Mallu Gunner⚽️ (@P900EEP) reported

    @Hyperoptic my internet is down for last three days, waiting for an engineer visit, spoke to customer care execs many times, no one could give me a date for engineer visit and looks like going to be an indefinite thing. ticket no: 2655446 , can you help??

  • Glasto_Traffic GlastoTraffic (@Glasto_Traffic) reported

    @Elivance09 @Hyperoptic my 900mb down and 900mb up seemed ok. I think it's faster than see tickets internet they have their servers connected to though.. ;)

  • robgoestweet Rob Goes Tweet (@robgoestweet) reported

    Not having a great experience with @Hyperoptic. 10 day wait for an engineer to attend and when I called today the agent’s ‘systems were down’. @HyperopticCS

  • ajcoding796 AJCODING (@ajcoding796) reported

    DAY 32: #100 Days of Code: Friday was another hackathon, we where given an app with lots of bugs and where tasked with using all the testing methods we had learnt throughout the week to fix it up! Thanks @Hyperoptic for the internet dropping mid afternoon🙄 #learningtocode #tech

  • LeafSeekinTurts Caitlin/Leaf 🐢 (@LeafSeekinTurts) reported

    @Hyperoptic Actually can’t believe the level of abysmal service and utter incompetence we have had from you. Wifi was installed on the 20th October and we are still without service, tomorrow’s appointment has just been cancelled and we have to wait another week?? Shameful.

  • JJamesyytheGOD James (@JJamesyytheGOD) reported

    Hyperoptic is pretty terrible smh