Hyperoptic Outage Report in Derby, England
Why is my Hyperoptic service not working?
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in Derby, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (72%)
- Wi-fi (15%)
- Total Blackout (10%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near Derby, England
The most recent Hyperoptic outage reports came from the following cities: Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Burton upon Trent
|
Internet | 28 days ago |
|
Ilkeston
|
Internet | 3 months ago |
|
Derby
|
Wi-fi | 11 months ago |
|
Derby
|
Internet | 1 year ago |
|
Derby
|
Internet | 1 year ago |
|
Derby
|
Internet | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Lukesh Aute (@lukeshaute) reported@Hyperoptic I am on 150mbps plan and I don’t even get half of what I am paying for. My work is getting impacted. Raised ticket CS0517650 weeks ago but there is hardly any response. Tried calling and waited for 20mins…no one’s picking. Pathetic service.
-
I’M CHANEL N1 (@rogeriomcruzz) reported@Hyperoptic been waiting for 50 min when im position 1.. can I get some help pls
-
Sarah Clarke (@sarahkathryncl) reported@AlanPaedowitz @Hyperoptic Yesterday I was on hold for 2 hours until my phone cut off (phone call limit). Issue still not fixed. Got cut off the first time today, second time, I'm 21 minutes and waiting
-
Sameer Siddiqui #TaxTheRich (@SenatorSameer) reportedHyperoptic sent me an email a few days ago to upgrade my wifi for an extra 5 pounds and get a contract of 1 year, and since then my internet has become extremely slow, lol.
-
Lukesh Aute (@lukeshaute) reported@Hyperoptic I have already done with basic troubleshooting and is not helping much. The slow speed is impacting my work and is not acceptable.
-
D Kumar (@deepak_kumar74) reported@Hyperoptic - your service is down again, thats twice in 3months.
-
jordan mcginley (@jmcginley11) reported@Hyperoptic horrendous wait 45 mins for an answer to talk about my contract due to it being £41 a month for renewal but £21 new customers. Spoke for 30 secs and call over lost customer.
-
Observer (@Observenow999) reported@Hyperoptic Is there a network outage in North Greenwich, London ? My internet has not been working for the last 1 hour
-
Laura (@laura_h_87) reported@Hyperoptic PLEASE DO NOT TRUST THIS COMPANY! I had them come to install internet yesterday! Everything appears to be set up correctly yet I have no internet! Three hours and several technical engineers later no one can find what the problem is! No one has contacted me to fix it! Cowboy firm
-
Laura (@laura_h_87) reported@Hyperoptic PLEASE DO NOT USE THIS COMPANY!!!! 5 days after installation and still my broadband is not working! They mark it as active and switch you over so you’re left with nothing! No1 qualified to fix it!! AVOID AVOID AVOID