Hyperoptic Outage Report in Derby, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in Derby, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (72%)
- Wi-fi (15%)
- Total Blackout (10%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near Derby, England
The most recent Hyperoptic outage reports came from the following cities: Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Burton upon Trent
|
Internet | 30 days ago |
|
Ilkeston
|
Internet | 3 months ago |
|
Derby
|
Wi-fi | 11 months ago |
|
Derby
|
Internet | 1 year ago |
|
Derby
|
Internet | 1 year ago |
|
Derby
|
Internet | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Holden (@PeterHolden_) reported@wildlime @flibblesan @Hyperoptic Same issue, can't get full fibre
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Lars (@Ask102) reported@HyperopticCS @Hyperoptic Still no service or update… have just had to spend £7.99 for 1 day @bt_uk wifi hotspot… Luckily their service works fine…
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Nick Hulin (@NickHulin) reported@HyperopticCS Internet down. When will the internet network be available in the TW8 area? #Hyperoptic
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Michael Akuamoah (@mikoake) reported@sunraios @HyperopticCS Outages are always inconvenient. Especially with the amount of stuff we do online these days. Practically everything! I've been with HyperOptic for 2 years and this is only the second outage I have had. From what I hear about Virgin Media, outages are a weekly occurrence.
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Coach Kybet (@CoachKybet) reported@RhaelCasts I have Hyperoptic currently, I have to leave them because they're not available in the area im moving to, its pain trust me, currently get like 1gbps for around ~£45 but its never gone down on me once in 2 years, virgin ~£62 same thing but ill lose my mind if it drops at bad time
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John Kemp (@JKempEnergy) reported@oiltraderlondon There are a small number of inner urban blackspots - too urban to qualify for subsidies for broadband rollout - but with antiquated infrastructure NONE of the providers have bothered to upgrade. BT, Virgin, Hyperoptic etc have ALL failed to offer better service in the blackspots
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SHARKY (@sharky000) reported@Hyperoptic My brodband has been down all morning and still down. I called your customer service number and have been told its not going to resolved until tomorrow. Great thanks for spoiling my weekend. Can't wait for my contract to finish.
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Nick (@LostMyAccount9) reported@MrTouchscreen @Hyperoptic They are great mate. Been with them for over a year, they reward loyalty and customer service if you have an issue is extremely good
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Commodity Hunter #MBGA (@BermudaBat) reported@Hyperoptic when will my broadband services come back, having to use my mobile phone data & phone to communicate with you.. yes have DM you, fed up with this, 8:20am Sunday it went down & still not working!!
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Cladding Justice (@JusticeCladding) reported@Hyperoptic very unhappy today about planned service disruption of broadband during the main business hours while many people are working from home. Insufficient notice and/or confusing notice was given. Customer service that is unable to provide any help whatsoever!