Hyperoptic Outage Report in Derby, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Derby, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (5%)
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TV (%)
Live Outage Map Near Derby, England
The most recent Hyperoptic outage reports came from the following cities: Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Burton upon Trent |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Burton upon Trent |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Gwion
(@gwidan) reported
@HyperopticCS @JusticeCladding I have been given less than 24 hours notice for loss of service for planned maintenance by Hyperoptic that will occur tomorrow. It appears that lessons have not been learned, and this will cause significant inconvenience.
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Ellie Atkinson
(@EllieAtko) reported
@Hyperoptic - wifi down again.. second time this month! My husband is freelance and now will not get paid today just like last time. Two days of pay down :( Recognise you do what you can but this is really painful! Any support would be appreciated.
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Fatih
(@f_akca) reported
@Hyperoptic @HyperopticCS Your network still don't give me IPv6 address. It is NOT related with my router or computer configuration. Your network routers/switches are not configured properly to provide IPv6. Can you please fix it?
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Ruhel
(@chonchol91) reported
Hi @Hyperoptic/ @virginmedia can you please hurry up and provide internet service in my area. I’m sick and tired of the **** service by @bt_uk!
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Taranjeet Singh
(@TaranjeetSing17) reported
@Hyperoptic It has been 4 days post activation but the internet is not yet up and running.Every time I call customer care, the standing response is “we don’t have enough information from relevant team, your services will be activated shortly” Please can someone contact me ASAP??
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simon
(@sii_taylor) reported
@Hyperoptic dont waste your time with hyperoptic worst customer service in the world literally refuse to help with anything
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Siobhan
(@Siobhan4567) reported
Hello @HyperopticCS?!?! What is the point in having a customer service page if you ignore people until you know their internet is back up. This isn’t the first time we’ve been without internet for a whole day with @Hyperoptic. **** provider
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jay david
(@morrissey_73) reported
@Hyperoptic Shame that hyperoptic was installed yesterday and already doesnt work., meaning i cant squad up. Humph!! Go fast more like go slow
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Conor Daly
(@ConorHDaly) reported
@hibernoanglais @bt_uk @Hyperoptic Proud SE1 Hyperoptic convert here, would never go back 🤌🏻
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Olivia
(@Livy_Herring) reported
@Hyperoptic hi, my wifi has been down for four hours now. Please can someone message me so I can get an update? Thanks