Hyperoptic Outage Report in Derby, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Derby, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (73%)
-
Total Blackout (13%)
-
Wi-fi (11%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Derby, England
The most recent Hyperoptic outage reports came from the following cities: Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Derby |
Wi-fi | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Derby |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
jfs
(@jfsignorelli) reported
@Hyperoptic Haven’t had internet in 2 full days. What the hell is going on? I’ll be filing a complaint very soon
-
S.R.I BUILDING CONST
(@SRElectricalse1) reported
@HyperopticCS @Hyperoptic @HyperopticBuild bad experience. Laying.don’t recommend -0 of 10
-
Andrew Brooks
(@taxbod) reported
@JamesTurner37 @virginmedia My Hyperoptic is working fine. Thanks for asking. ;) Whilst not as wow as the company likes to claim, the service is still noticeably more reliable than Virgin or BT. Only one outage for me in three years, and it was sorted in 12 hours.)
-
Manoreh Soeyono
(@SettaSoeyono) reported
@HyperopticCS @Hyperoptic I’ve contacted your Helpdesk via web chat several times over the past week and they have no meaningful updates, very poor.
-
jfs
(@jfsignorelli) reported
@Ofcom @Hyperoptic hyperoptic literallly hasn’t worked in 2 full days. No one does ****. No one helps.
-
BarkingMonkey
(@replytomorons) reported
After 3 frustrating days dealing with @Hyperoptic customer services, I finally got to talk to the amazing Aleksa N in Serbia. Not only was he able to fully explain the situation, he was clearly being honest, which was appreciated above all else 1/
-
James Turner QC
(@JamesTurner37) reported
My @virginmedia broadband in SW London has been down for most of the past few days and it seems to be impossible to discover what’s going on. The uncertainty of knowing whether I can WFH or not over the weekend is infuriating. Does anyone out there have experience of Hyperoptic?
-
Monte
(@ViscountMonte) reported
@Hyperoptic A hyperoptic engineer visited to mend an intermittent internet today. This evening I now have zero internet, the 24/7 support line is not answering and the vm box is full…..!!
-
Henry Walter
(@1henryw) reported
@Hyperoptic @HyperopticCS I have no Internet in the hounslow area. I need Internet for work. Can you tell me what the issue is please?
-
jackie weaver
(@AuroraNiav) reported
Lol been trying to get through to @hyperoptic for 40 minutes only to get to a voicemail service that is ‘full’ and can’t take my message :) amazing customer service thanks so much xxx (this is sarcasm I’m fewmin, got no internet and now got your hold music stuck in my head) xxx