Hyperoptic Outage Report in Derby, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in Derby, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (71%)
- Wi-fi (15%)
- Total Blackout (11%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near Derby, England
The most recent Hyperoptic outage reports came from the following cities: Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Burton upon Trent
|
Internet | 1 month ago |
|
Ilkeston
|
Internet | 3 months ago |
|
Derby
|
Wi-fi | 11 months ago |
|
Derby
|
Internet | 1 year ago |
|
Derby
|
Internet | 1 year ago |
|
Derby
|
Internet | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Lukesh Aute (@lukeshaute) reported@Hyperoptic I am on 150mbps plan and I don’t even get half of what I am paying for. My work is getting impacted. Raised ticket CS0517650 weeks ago but there is hardly any response. Tried calling and waited for 20mins…no one’s picking. Pathetic service.
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Mario Monforte (@MarioMonforte) reported@alisonjyoga @Hyperoptic Customer service in Serbia will carry the company to bankruptcy, I tell you... They have a lack of comprehension and they only repeat the information. Better to speak with AI, is more smart than customer service girls in Serbia, it's awful.
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Mario Monforte (@MarioMonforte) reported@Hyperoptic You are a Ferrari without wheels. Hyperoptic fibre is nice, but since you changed the customer service to Serbia, all is horrible. I have a problem with you and I think I will throw the router to the bin, it looks like you don't want customers. Worst customer service ever.
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Margaret Scratcher (@NotClaudine) reported@Hyperoptic PLS. I’m so tired of these issues with you guys. Why don’t you want me to have working internet???
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Marcello Silvestri (@shirubusutori) reported@Rexsan_ @neilforbessoul @Hyperoptic They have gone home mate, stopped replying to my messages both public and private after 5 PM sharp, before 5 I had zero queue on their line now called back and been waiting like 30 mins on the phone. So much for that 24/7 support
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Sameer Siddiqui #TaxTheRich (@SenatorSameer) reportedHyperoptic sent me an email a few days ago to upgrade my wifi for an extra 5 pounds and get a contract of 1 year, and since then my internet has become extremely slow, lol.
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Laura (@laura_h_87) reported@Hyperoptic 5days later and your all yet to make it right! Not one person can find a problem?? Shows how basic the company is!!
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D Kumar (@deepak_kumar74) reported@Hyperoptic - your service is down again, thats twice in 3months.
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Observer (@Observenow999) reported@Hyperoptic Is there a network outage in North Greenwich, London ? My internet has not been working for the last 1 hour
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Laura (@laura_h_87) reported@Hyperoptic PLEASE DO NOT USE THIS COMPANY!!!! 5 days after installation and still my broadband is not working! They mark it as active and switch you over so you’re left with nothing! No1 qualified to fix it!! AVOID AVOID AVOID