Hyperoptic Outage Report in Derby, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Derby, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Derby, England
The most recent Hyperoptic outage reports came from the following cities: Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Derby |
Wi-fi | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Derby |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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CustomerServiceTruth
(@truthtellerGB) reported
@HyperopticCS @Hyperoptic any issue in CR0 area (CROYDON) since yesterday afternoon internet connection drops for few mins and comes back. Happened a few times a day. Never had issues in the last 2 years. Very odd.
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Skiing Scot
(@skiingscot) reported
@geordiegixxer BT, hyperoptic gig services are all gig up and down. 50 feels a bit crap for a 1000 down in this day and age.
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AJ
(@appariciojunior) reported
@Hyperoptic quick idea: help your customers to renew with the same price, jumping 20£ a month and sending an email saying you can cancel and open a new account, I DONT WANT A NEW ACCOUNT, just leave it at the price I pay for the past 6 years. this renewal experience needs REDO.
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Vtwin
(@Vtwingaming) reported
@RageDarling I've had surprisingly good customer service experiences with Plusnet. And (shock horror) TalkTalk! If I had gigabit Internet available to my building (it's in my street, just not available for my building 😤) then I would probably go for @Hyperoptic
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An Outlier of Black Box Thinking
(@Andrew78505925) reported
@JzHarrison92 @BBCNews I switched to 5G as soon as they out a mast in and don't use any wiring. But Hyperoptic, City Fibre, Independent Fibre network all set up their own wiring in new areas to massively increase coverage that would have taken BT decades to do because they don't have the money. Free Mk
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Geoff Cowan
(@GeoffCowan8) reported
@HyperopticCS @Hyperoptic Engineer couldnt fix from inside Friday. Waiting for an eta on the external guys. I dont know how it just cant be booked. Stevan is on case but its not moving!
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James Battle
(@JamesPBattle) reported
@Hyperoptic - The UKs worst service. Don't subscribe unless you can afford to wait a month for installation as their engineers cancel last minute and customer service offers nothing other than waiting another week.
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Chris Low-Foon
(@Cleverking) reported
@Hyperoptic can you confirm if there is an outage in RH10 4AR please?
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திரு. இராமநாதன் கிருஷ்ணன்
(@ram1031) reported
@HyperopticCS Hello hyperoptic .. any reported issues in TW3 - houslow area.. seems there is no internet connectivity
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Mac McNicoll
(@MacMcNic) reported
@Hyperoptic Service has been down 30 minutes now. Please can you advise?