Hyperoptic

Hyperoptic Outage Report in Derby, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Derby, England 12/02/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • MclarnonConnor Connor McLarnon (@MclarnonConnor) reported

    @Toffe3m4n @Hyperoptic Having same issue in Liverpool

  • JKempEnergy John Kemp (@JKempEnergy) reported

    @oiltraderlondon There are a small number of inner urban blackspots - too urban to qualify for subsidies for broadband rollout - but with antiquated infrastructure NONE of the providers have bothered to upgrade. BT, Virgin, Hyperoptic etc have ALL failed to offer better service in the blackspots

  • Toffe3m4n Nick Broadhurst (@Toffe3m4n) reported from Liverpool, England

    @Hyperoptic Afternoon. Broadband service has been down for the last 10-15 minutes in Liverpool - are there issues currently?

  • jacoboalvarezzz Jacobo Álvarez (@jacoboalvarezzz) reported

    .@Hyperoptic @HyperopticCS Appalling support and treat from you today. I cannot believe this is how you service your customers.

  • dagliene7 andrea bonfiglioli (@dagliene7) reported

    @Hyperoptic best service from an ISP out there

  • cyberharibu Harry McLaren (@cyberharibu) reported

    @Hyperoptic "Speed, customer service and that goddamn speed!". FTTB FTW!

  • Si_Berry Simon Berry (@Si_Berry) reported

    @Hyperoptic You don’t quite have the service coverage of BT though yet do you… get to more homes faster and you’ll be quids in I’m sure! P.s I’m already a FTP customer but only BT can supply 😠

  • abu_el_nof Abu El Nof (@abu_el_nof) reported

    @ChrisDW01 @Hyperoptic Don’t be so thrilled. Hyperoptic service is very bad and their claimed 1GB speed barely gives you 10% of the claimed numbers.

  • qbalsdon Quintin Balsdon 💙 (@qbalsdon) reported

    Hey @Hyperoptic I can’t seem to get an internet connection in SE13 - tried rebooting the router. Is there an issue?

  • RachelConnoll14 Rachel Connolly (@RachelConnoll14) reported

    @Stephanopolus Hyperoptic if they do your building. Honestly amazing, so cheap and any time we have had an issue it's sorted instantly