Hyperoptic

Hyperoptic Outage Report in Derby, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Derby, England 12/01/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • KMcGuinness28 kathryn mcguinness (@KMcGuinness28) reported

    @pipejack1984 @Hyperoptic Mines been down 8 days!!! I've called them every day for them to say its technical problem sorry!

  • evadne Evadne W. (@evadne) reported

    Hyperoptic service lit at the new place. Will test later today.

  • effiongattai Effiòng "kôkò" Attāi Jr. (@effiongattai) reported

    @HyperopticCS @Hyperoptic we have not had any network for almost 2 hours now. We rely on this @Hyperoptic network for 98% of our services and business and now we just waiting. Please what's happening. Aylesbury

  • Hussain7652 Hussain765 (@Hussain7652) reported

    @Hyperoptic Hi my internet has been down all day. I wanted to know what is happening but i cant get through to customer service or online chat. Can i get some information on what is going on pls

  • _jyMVP JY🔴 (@_jyMVP) reported

    @hyperoptic Wi-Fi went down so unexpectedly, struggling to get through to you on the phone either.

  • Gawny7789 Gawny7789 l Pirate Goomba ☠️🍄 (@Gawny7789) reported

    @RiddasRinascita @StephMcBee Don’t think I can get toob but I will be looking at hyperoptic if I do switch. The problem is BT sport having all the champions league games.

  • Dennis_Freeman Dennis (@Dennis_Freeman) reported

    @Hyperoptic hello, my router won’t connect to the internet for some reason, all the lights are green other than the internet one which is red. Any help please?

  • effiongattai Effiòng "kôkò" Attāi Jr. (@effiongattai) reported

    @Hyperoptic we have not had any network for almost 2 hours now. We rely on this @Hyperoptic network for 98% of our services and business and now we just waiting. Please what's happening.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @AbdulHai23 Hey there! Hyperoptic provides a landline phone line only through the router, or a SIP account if a virtual voip is being set up. After that, it's up to the customer which phone/software they'd like to use.

  • PranavS10 Pranav Sethi (@PranavS10) reported

    @Hyperoptic Easily the worst broadband service in London. Installed the modem since a week and the internet isn't working since Day 1. I call every day and get false promises from the technical team. All I get is an invoice for their "services".