Hyperoptic outages and service status in Clevedon, England

Problems in the last 24 hours in Clevedon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Clevedon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stu (@subzee_) reported 6 minutes ago

  Hyperoptic is down 👍

• 
  cache crab (@cachecrab) reported 11 minutes ago

  my internets been down for what feels like hours @Hyperoptic why

• 
  NEARK0 (@Nearko_) reported 12 minutes ago

  @Hyperoptic your service is down in my area! And you have no ******* call centres open to help! What a joke!!

• 
  Stepalex (@Stepalex) reported 13 minutes ago

  @theashrb It only shows how your Hyperoptic pricing sucks, as I have had 3Gb/s from Community Fiber for over a year for £41

• 
  Graham Hesketh (@Hesketh_GD) reported 13 minutes ago

  @Hyperoptic Your tech support is non-existent. No tech support on chat. No email. Only phone. Don't even have hold music! Just repeat same sentence saying "We are currently experiencing a higher than usual call volume" on every call. No choice but to hang up. Service very intermittent.

• 
  Sam (Flower Girl) Jennings (@flowergirl_lon) reported 15 minutes ago

  @Hyperoptic my internet is showing as connected, but there’s no signal. It’s also saying it’s fine on your website. It is not fine. I have done all the troubleshooting to no avail and every time I try & call you it disconnects. HELP!

• 
  babycakes (@Ry0hitan) reported 16 minutes ago

  @FourthStreetDan @Hyperoptic Is this occurring in W9 I have the same issue

• 
  Paul Bailey (@PBailey71973) reported 17 minutes ago

  Hey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?

• 
  Sonia Marsh (@SoniaMarsh49390) reported 17 minutes ago

  @Hyperoptic No internet at TW8 0AX following your maintenance today. Outage is now 8 hours and counting. When will it be fixed?

• 
  Marcelo Hidalgo (@mhmnat1) reported 21 minutes ago

  @AgentTm13774 I can’t send you a dm. I don’t find your name. I received the router but don’t have internet and nobody came as offered to setup the connection! I had Hyperoptic but now it’s disconnected too. So I don’t have nothing!! Please help me fix this issue urgently!