Hyperoptic outages and service status in Clevedon, England

Problems in the last 24 hours in Clevedon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Clevedon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Griffey (@Griffeyfc) reported 3 minutes ago

  What has happened to hyperoptic? Issues after issues as of late

• 
  Janaka Abeywardhana (@janaka_a) reported 4 minutes ago

  @status_is_down yes, @Hyperoptic was complete down around 3pm. current status: it's still flapping.

• 
  Jordan🇩🇲 (@JordyOnside) reported 10 minutes ago

  Just spoke to @Hyperoptic Apparently it’s their biggest outage and a major priority but they have no time frame 👍 also the staff said their service tracker is actually fake that’s why it constantly says no issues

• 
  steven🐧 (@scarab999) reported 10 minutes ago

  @marcwalsh @Hyperoptic Yes, same. Drove me mad, now using a hotspot to do some work. There is no outage apparently in my area....

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 11 minutes ago

  Day 109008900 still no service @Hyperoptic @donedgley1 @mariucha77

• 
  Chad West (@ChadWestTweets) reported 14 minutes ago

  Just had @Hyperoptic installed last week. It randomly stopped working, apparently due to bad wiring The next engineer available is in six days Dog **** company, avoid

• 
  Xenomorph (@xenom0rph09) reported 17 minutes ago

  @Hyperoptic I raised issue of loss of service Friday last week in morning. Sunday still no resolution so raised complaint. Now it's still not fixed and no one is replying to me since Monday. Not one update. Stay away from this company you will pay and not get service for 5 day+

• 
  Tom Hartwright (@hartwright_tom) reported 20 minutes ago

  @Hyperoptic Technical support is not available via online chat. Have to call for support, and this is supposedly a telecoms company!? What a joke. 40 mins wait on hold only to be told that they need to dispatch an engineer and the next available slot is Friday afternoon (3 days time) Awful

• 
  SmileyGFace (@SmileyGFace1) reported 20 minutes ago

  @Hyperoptic Your post states that I can contact Customer Support via the online chat but when I try, I get an everlasting waiting to respond signal. I can see how embarrassing it is for your lack of customer support to be advertised on social media. Not a good advert, is it?

• 
  Nelly Friday (@menticapti) reported 29 minutes ago

  @root3vil @Hyperoptic Have they been sold? The customer service used to be so good.