Hyperoptic outages and service status in Clevedon, England
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
- Hyperoptic generated 0 outage signals in the last 24 hours around Clevedon, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Clevedon, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Clevedon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at Hyperoptic
Hyperoptic is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Unnat (@unnat_619) reportedCustomer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic
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Nicci | This Charged Life (@niccimc) reported@Hyperoptic DOWN ONCE AGAIN! Worst internet provider going, time to leave & have a decent reliable service elsewhere!
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Lucy Ⓥ 🌱 (@lulu_veganx) reported@mariucha77 @donedgley1 @Hyperoptic Noooooo. I did just get a text saying there was another outage but mine seems to be holding for now.
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justin (@jamsmcp) reported@Hyperoptic I have had no Internet since Wednesday afternoon. Your team let me know that the earliest available time for someone to come out is Friday afternoon. 48 hours without Internet that literally controls everything plus working from home has been a poor experience 🤧😠😤
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Jordan🇩🇲 (@JordyOnside) reported@diptyquer @Hyperoptic For the best! I must of been 1 of the first to call and they haven’t got a scooby. Useless now I’m hearing potentially 48 hour outage
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Jen25Ten01 (@jenka2592) reported@Hyperoptic Appalling service by Hyperoptic!😡 2nd time this month that the wifi has stopped for hours due to thunder. Incredibly frustrated with this provider! Have to wait 30 minutes on the phone for Customer Service, only for them to give you unreliable information! FED UP!
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Lucy Ⓥ 🌱 (@lulu_veganx) reportedThought it wouldn’t last. Service is now down again! @Hyperoptic @donedgley1
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M. (@mariucha77) reported@donedgley1 @lulu_veganx @Hyperoptic The only thing they acknowledge is a bad review in Trustpilot, we get ignored everywhere else
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Tweets AHT (@TweetsAht) reported@Hyperoptic why has a 14 minute wait time for an agent turned into a 30 minute wait. New customer here and I'm thinking I should cancel my order
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Kav (@KavehD) reported@Hyperoptic Is service down in DH6 postcode?